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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Hamilton
(@VengefulMadness) reported
@bradlee83100513 @playnewworld I feel you on that, but I don't think it's time for that yet. I know it's an issue right now, but it's something that the devs never meant to be a thing. You were always meant to walk. Maybe when the map gets bigger we can mount or a cap increase.
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RITA
(@gnarlyrita) reported
. @playnewworld pls fix your game. every day I log on and there’s still issues -sincerely every NW player
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@playnewworld CAN YALL FIX THE CHAT ! like half the time my typed messages dont even appear . Like hello ?
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Yeetus
(@YeetusDeletus09) reported
@playnewworld Why don't you guys just remove give coin and the ability to direct trade coin from the game and leave it all in the trading post, problem solved.
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Yannis Ziakas 🇬🇷
(@Yannis_Ziakas) reported
@playnewworld so, brand new tower, 3080Ti, i accidentally click on your game on steam as I just installed it as the first game. My PC goes black screen in the menu where you select a character. You bricked my new card. The issue is still there causing devastation. Thanks a lot.
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timmeh or pocketdeath
(@Pocketdeath) reported
@playnewworld What you need is have a testing game like how sea of thevies do it, give players level 60 poeple with equipment and get them to live stream, record to just break the game so you know how they do it, what did it and what's broken. As a reward a test sever custom skins or gold
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Will Wonk
(@FeyAndRey) reported
@playnewworld Then what exactly were you doing during OBT/CBT? Almost all the issues were discovered and reported way before game launched.
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Ｊａｓｏｎ░Ｒｏｃｃｏ
(@JasonRocco77) reported
@SynisterSensei @playnewworld I'm in. Been playing for a couple of hours now. No problems so far at all. Running good at around 105 to 110 fps. Haven't come across a bug or glitch yet.
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Chris
(@SuperScaryKitty) reported
@Saint_Sociopath @playnewworld They're not going to do anything meaningful to fix that issue. Just a lot of "look over here not over there" bs. Game is broken, they know it, they just hope people continue to play anyway.
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Andrew
(@SynisterSensei) reported
@SenpaiRu @JasonRocco77 @playnewworld Refer to where I said there are still some issues. Lol.
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MoistPrune
(@MoistPrune2) reported
@bradlee83100513 @playnewworld The idea is to force you to explore the map when leveling. Once your 60 you have houses, OPR, and like literally no azoth issues.
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Neil Painter (Veteran)
(@peepod27) reported
@playnewworld Fix the swimming issue and bring in mounts
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Andrew
(@SynisterSensei) reported
@Riley15187996 @JasonRocco77 @playnewworld The GPU issue was resolved and it was actually a faulty batch of FTW 3 cards. I have about 500 hours in on my 3090 and have had no out of the ordinary power consumption or temps.
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NudeWaffle
(@Witchcraftgirl2) reported
@SpookyFey @playnewworld It’s broken but not bugged. They’re overwhelmed by a thousand different things it feels
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Jason Richard
(@JasnRichard) reported
@playnewworld All I see in negative. Alot of you never played WoW on launch and if you have you would understand it took them years to fix the game. This group is doing what they can to fix each situation. We all want what we want but we all can't get that right now.
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Nspire
(@ImNspire) reported
New world devs are the first team for a game I've played that actually fix things that are broken. Props to them. @playnewworld
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Just Teye
(@_Donezo) reported
@playnewworld Fix the legendary War Hammer quest, Shining Crystal. The boss does not spawn. Fix the Empowered Counterbalance item, it cannot drop. Both of these bugs have existed since launch.
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Fey ☽⋆
(@SpookyFey) reported
@Witchcraftgirl2 @playnewworld Huh? They came out with the crafting system— it’s broken, needs to be fixed. It’s worthless to focus on one thing to make money and craft with such a robust open world made for gathering. They made it. But it’s broken.
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EXPAND YOUR SERVERS YOU DAFT *****
(@QueueWorldBigL) reported
@playnewworld Lol still haven't fixed the issue where enemies respawn instantly after dying with 80% HP to gank you?
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Riley
(@Riley15187996) reported
@JasonRocco77 @SynisterSensei @playnewworld U may want to limit ur fps to 60. I was told to, so i have been since I started playing. It has something to do with it over clocking newer graphics cards from my understanding. I'm not sure if this is still an issue tho. If ur game crashes tho that's probably the issue.
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SMOAIAMLR
(@smoalamlr) reported
@bloomingroove @playnewworld even i bought from mars idiot , if Amazon can't tell different between gold seller and legit player . that their problem not mine but I think Jeff Bezos want more $$
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Queste クエスト
(@QuesteLive) reported
@JasonRocco77 @SynisterSensei @playnewworld The bugs and glitches aside, the game still gets boring fast. Leveling is boring, the storyline is lackluster and just feels like a side quest, and other than pretty graphics, the games economy is so broken. I am waiting for it to improve months down the line before I get back on
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ComicBooksPlus
(@4ColorCrack) reported
@Illchemist1 @SoujiroTech @playnewworld I've seen a few. It's always a healer running away, using heals and potions, & the attackers not using their abilities and basically just being bad at the game. Idk what you've seen but probably that or maybe a full tank 300 con who used heavy armor with broken onyx & life staff
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Papa Does Tech
(@PapaDoesTech) reported
@playnewworld PLEASE fix the Dam lagg and rubber banding . you fix 2 issues and now the lag is so bad i cannot play on any of the server . i have 1 gig DL and 150 UL , the game was ok last week and now its alll messed up plx fix
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld And have optimized and updated to@make@sure there were no issues with a benchmark stating I could run in very high graphic mode; but with crashing and glitching I lower the settings notch by notch to accommodate with no avail, game crashes 5-10 minutes after logging in. Explain?
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Jamie
(@P1nguVal) reported
@playnewworld Please fix queues. 1000 people queue since you brought server transfers back
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Joe Grubb
(@BeLowAvJoe) reported
@bradlee83100513 @playnewworld That's no where close to a major issue. I've run out of azoth like twice in 200 hours.
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Senpai_Ru
(@SenpaiRu) reported
@SynisterSensei @JasonRocco77 @playnewworld There is still server transfer issues, that were supposed to be fixed.
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Sam
(@sammokann) reported
@playnewworld Appreciate the communications coming from the dev team.Too bad that a lot of territory is being gained/lost through exploits & bad war mechanics(ex. Ice Storm damage not stacking properly,lag spikes causing player drops).There should be a rollback for companies losing to cheaters
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld Fix the damn game, this is ridiculous I have played every damn MMO known to man kind and never have I experienced such let down by a game that I’m genuinely excited to be a part of with 4 other friends of mine; but sadly I can’t even play it. Even after I have upgraded every part