New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/18/2026 16:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (100%)

    Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United States‘Ewa Beach Sign in
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Unknown06115772 Unknown (@Unknown06115772) reported

    @Caesar_Ponte @Its_Bogz @playnewworld Maybe you should go fix it for them.

  • Beastmode_Oce Beastmode_Oce (@Beastmode_Oce) reported

    @mxxroman @playnewworld thing is game hasnt just been release we are what a month into launch now.. game is so broken its actually just starting to take the piss

  • PikaPhu_TH PikaPhu ||| (@PikaPhu_TH) reported

    @playnewworld windsward very lag

  • Cordone_OS David (@Cordone_OS) reported

    @Gothalion @playnewworld I thought Telesto caused problems sheeesh

  • TakingC66529976 Taking_Chances (@TakingC66529976) reported

    @playnewworld Can you look at the compass being completely inoperable after leaving an expedition? Doesnt track anything and cant use ping markers or pin objectives after leaving an expedition. Only fix is to restart the game.

  • DOUBLEDBIELBY04 gone (@DOUBLEDBIELBY04) reported

    @playnewworld Can you guys just rewrite the game in a competent engine, lots of players in our server discord are quitting after these updates. The invincibility still broke, so many things are broken at a code level. Don't make a client sided Mmo. Also don't patch lag by nerfing **** 😐

  • SebastianvonRe1 Sebastian von Rex (@SebastianvonRe1) reported

    @playnewworld you have until tomorrow to fix it or you will lose a lot of players and i mean a LOT of Players

  • tristanpope Tristan🤪 (@tristanpope) reported

    @playnewworld Does Amazon have a QA team? I’m seriously concerned about your development team breakdown after each patch. Normally you would assume a dev team is broken up into groups to checks and balance one another. But… like… yeah. Starting to think something is broken in tram layout.

  • JohnSmi49618169 John Smith (@JohnSmi49618169) reported

    @Cyael @playnewworld They said you'll get it back when the fix goes live. What do you expect them to do lol

  • aettyr Brewster Enjoyer (@aettyr) reported

    @Cyael @playnewworld At least read the post. “Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers”

  • Snyxgaming Snyx Gaming (@Snyxgaming) reported

    @playnewworld just pure incompetence. how is it possible, with the backing you have, knowing that this is the last shot for amazon game studios after failing game after game, to still be unable to fix something you put in your patch notes that it's fixed?

  • Meko_Ibuki Meko (@Meko_Ibuki) reported

    @Gothalion @playnewworld I wanna joke about all the bugs but at this point it is just disheartening at this point. I really hope they fix all the issues this game has caused I want you to have an amazing game you love like how I love ff14. And there silence from the dev team doesn't help.

  • novarift RG | Nova Rift (@novarift) reported

    @playnewworld Can I please do your QA because it is proving to everyone that you either don't have a QA team, you have an understaffed QA team or your devs are just ignoring your QA team. Either way its causing major issues with your fanbase.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Andreaspil2 @playnewworld Where you selling something before because some people have a issue where even though the item sold but they didn't get the gold and that's preventing transfer. I only ask because that might be the issue

  • LacToNooB ABLON - The First General. (@LacToNooB) reported

    @playnewworld Fix sold itens offline pls.

  • ThaMettz Mikal Metz (@ThaMettz) reported

    @playnewworld Yeah great patch. Last week you removed aoe stacking, this week you just stopped aoe damage from ice gaunlet all together. Looking forward to next week when you remove all weapons in order to fix the lag and have us boxing each other naked.

  • FindlayJonathan Jonathan Findlay (@FindlayJonathan) reported

    @Spongylul @playnewworld I got the same message on login and my house is fine. Have storage space still and can enter and decorate the house.

  • redins_ Philip Snider (@redins_) reported

    @playnewworld Uhhh crouch heal fix when?!?!? Please check the newworldgame sub Reddit. Thanks kekw

  • TheSokarX Sokar (@TheSokarX) reported

    @Gothalion @playnewworld Between this and the offline auction issue I'm losing the desire to finish leveling, only 51. Extra ready to be a car in Forza Horizon 5 next week

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @playnewworld I don’t understand how every time you guys try to fix something, another horrible thing goes wrong…

  • kudfiguration sasha (@kudfiguration) reported

    @playnewworld YO DUDE SRSLY I POSTED SO MANY ORDERS ON TRADE POST AND IM NOT HAVING THE GOLD COINS WHILE IM AWAY?! HOW TF U GUYS GONNA FIX THIS? I LOST ALMOST 50K COINS. THIS IS ANOTHER LEVEL OF ****

  • austenctoole Austen Toole (@austenctoole) reported

    @Gothalion @playnewworld @playnewworld Ya'll do not deserve the fans you have. Fix it

  • Beastmode_Oce Beastmode_Oce (@Beastmode_Oce) reported

    @playnewworld nice work with the no gold when you are offline glitch from sales in the TP anychance i can get my gold reimbursed went away for 3 days put up a bunch of stuff and no gold......this game is getting a bit beyond a joke now with the glitches

  • gtsbie Gatsby (@gtsbie) reported

    pls fix game @playnewworld

  • NokiLex Lexmau (@NokiLex) reported

    @playnewworld And is all broken again gj

  • CheesePepe Cheese (@CheesePepe) reported

    @playnewworld Fix the Malevolence boss not spawning please!!

  • yano69k Yano 🇧🇪 (@yano69k) reported

    @Gothalion @playnewworld War lag is still there aswell and it is still the same as before the patch,im out till the game is fully fixed

  • AaronmatrixG Aaron Garrido (@AaronmatrixG) reported

    @playnewworld What about the issue where some players would lose their houses regarding the settlement? Is thia being addressed? Will we get our homes back?

  • TwitchKirball KirballsKeys.com (@TwitchKirball) reported

    @playnewworld PLEASE TAKE THE TRADING POST OFFLINE. ITS CURRENTLY NOT GIVING THE GOLD TO SELLERS AND ITS NOT GIVING THE ITEMS FOR COMPLETED BUY ORDERS. THIS IS A SERIOUS ISSUE AND IS GOING TO HAVE SERIOUS RAMIFICATIONS.

  • 1gorillatank Mirage (@1gorillatank) reported

    @playnewworld still no hammer quest boss fix.... how hard is it to make a boss spawn correctly and not despawn or reset