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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Arnie
(@3ncode) reported
@playnewworld please, please, please sort out queue disconnect/crash protection. I've worked all day preparing for a war only to crash before the start and end up in a 3 hour queue (after going through a 3 hour queue to play!).
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NiterFx
(@Niterfx) reported
@playnewworld @LemmyBravo AFK players exist because of the ridiculous long queues. So the fix is not kicking afk player, is fixing the queues. If i leave for 10 minutes to do my stuff then ill have to wait 2 hours to start playing again.
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Secret_Senshi_
(@secretsenshi_) reported
@playnewworld Just glad to see you guys are working on fixes rather than ignoring the issues
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Michael Bennett
(@Rokente) reported
@playnewworld The issue isn't afk players. Once servers allow someone to get in without a stupid long que things will go smoother. Who wants to wait 6 hours when they need to run a errands IRL that may take 40 mins or less. It's almost 2022 server issues should be a thing in the past.
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Darth Chillash
(@DarthChillash) reported
@playnewworld do you have a plan on how to make us not wait to get into the game? I have a Bifrost character and it takes about 5-6 hours to get in. Is it possible to increase player count per server? Adding new servers doesn't feel like a fix for players who are already playing.
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Crashdoom 🇺🇸
(@crashdoom) reported
So uh, anyone know what the "Restricted Area. Region is blocked." error is on @playnewworld? Can't seem to travel into Windsward on Castle of Steel.
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Hershey Sayas
(@XClearSightX) reported
@Cup_of_Joe904 @playnewworld The game seems to be ok logging in Isn't the issue for me. It's not the game's fault that it's so popular right now and that people are playing it. And it was expected to have huge traffic so suck it up and just Que up. @playnewworld keep up the funny ****!!!
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Charles
(@ITXElite) reported
@JayzTwoCents @playnewworld needs to fix this issue it a amazing game but not worth the risk
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TerribleTrebor
(@TerribleTrebor) reported
@playnewworld Love the game, BUT... Would be Nice if you could fix the "Lag detected". Kicks me out and into que, I que for 30 min (longer later on the day), i get in, play for 10 min and then repeat. Unplayable.
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Tyler Wadding
(@WaddingTyler) reported
@freud010 @playnewworld Having the same problem steam won’t issue a refund rip
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AS-3D Druck
(@AS3Ddruck) reported
@playnewworld Why are you wasting time to show how awfull you planed this out instead of fixing the Problem. Just allow 20 000 People on 1 Server with 3-4 Instances instead of 2000. This Game is about to fail in a few Weeks (long therm) And add Region Block
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Hackman
(@HackmanWow) reported
@playnewworld @AsianGirafffe Incredible empathy towards the playerbase getting routinely bent over by the disconnection issues. Implementing a disconnection grace period and preventing AFK auto runners should be key. Most server queues are a bi-product of this. Or employ GMs to kick them
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THE Chopper
(@IM_The_Chopper) reported
Finally get on early enough to beat the que and have time to play for hours but half way through stream @playnewworld took the server down for maintenance 🙃 Oh yeah and it was the only server down for maintenance. Sick...
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Eraxy
(@eraxyexrs) reported
hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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Eraxy
(@eraxyexrs) reported
@playnewworld hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors. These reports need to be manually reviewed.
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Kast
(@Kasteros) reported
@playnewworld @Lifeisgugu1 I guess untill you fix queue issues so... forever?
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Nemanja
(@Nemanja888888) reported
@playnewworld really guys u took Millions of the $ and u can’t fix if you get disconnected from the game that u have 2 or 5 min to get back now I need to wait 4 h in the queue this is ******* Shame I don’t even wanna play this game because of this obviously u don’t care u took $
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Miracleshot
(@MiracleshotGame) reported
@playnewworld I got disconnected from game crash so I went to load back up and now when I hit play button it just idles and never connects to server. Is this server issue because I have had no connection issues till now.
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Tim Jessberger
(@tjessberger) reported
@playnewworld I think you may have meant to disable the starting area queue on worlds where new character creation is disabled. Established players are being put in a "starting area queue" that does not move, if they log out near the starting area. Only fix is character delete.
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Stormy
(@Stormy_FM) reported
@JayzTwoCents So if my 3070 dies, at least I know I'm getting a replacement. (When is another question, lol). The sad thing about it is that @playnewworld doesn't even seem to acknowledge the problem, even if it isn't their fault. (Which I kinda doubt at this point)
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***** ******
(@pebbs_uk) reported
@playnewworld When are you unlocking servers? so i can play with my freinds... And why is ****** a banned name? I have used my name for 20 years with ZERO issues.
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Stephen McHugh
(@longshotmagoo) reported
@playnewworld can you please for the love of all things add a disconnect protection into the queue system. I get random internet restarts and have lost several hours of my life in queues because i then have to join at the back of the queue again even though i was in and playing :(
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Ben
(@ben_akali) reported
@playnewworld over 12 hours in queue and still haven't been able to play, are you gonna fix this?
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Ghrimmzy
(@Ghrimmzy) reported
@playnewworld Holy lag city…hardlined in and I’m getting mad lag spots…👎
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Fredrik J. Haugen
(@fredrikjhaugen) reported
@playnewworld Please implement a feature to remember your place in queue... Got error message now, after 5 hours in queue, and now I am just stuck on character screen for 40 minutes.
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Lazarus
(@LazarusHorror) reported
@WheaT0ast @playnewworld Need to fix Zane
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld show me a game that you relog@because of lag issues and you get que... YOU GO T MAIN MENU AND GET QUEUE. Embarassing game nice
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LevelUpLive
(@LevelUpRob) reported
@ColesyGaming @playnewworld I'm wondering if it's certain cards , I've seen plenty of people using them with no issues. But I can completely understand why people would be in no rush to risk it
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors banned. These reports need to be manually reviewed.