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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Unai
(@uuuuunai) reported
@playnewworld 5 hours to fix some bugs lol
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AnarchyKraken
(@AnarchyKraken) reported
@playnewworld So are we going to get any info on you fixing the dogshit coding errors in the game or are we just going to accept that this game bricks 30 series and let that slowly kill it off
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TheWoLFetin
(@WolfytWolf) reported
@playnewworld Wonderful, I hope that in this 7 hour maintenance that you are going to fix what you say, because in the previous one you did not fix anything
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SoulzBruh ツ
(@SoulzBruh) reported
@playnewworld 12GB update for couple patch fix's??
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Sixoul 🍐
(@Sixoul) reported
@playnewworld What is the difference between NA West and NA East? Why is there an issue with NA West but not East?
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SeeJay Von Bismark
(@Umorvis) reported
@playnewworld Are you kidding me guys? Multi-million(billion) dollar company and yet you can't learn from other MMOs and run a test server for patches so they don't crash everything every time you do maintenance? For real? Make it make sense.
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PrinceRafa
(@PrinceRafa10) reported
@playnewworld i can't stand this anymore, u have to do what u say, if u say 4 hours it has to be 4 hours, then fix ur ****
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Caner Yılmaz
(@eQuaraa) reported
@Parky03699209 @playnewworld don't forget about staff t5 is not working, if u mute any channel in chat its starts bugging and gets delayed.
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matteina
(@nerdeina) reported
@playnewworld What about stop being the most indie company in this world and start to use Jeff's money???? i mean 5hrs + no eta to fix 2 random bugs, is kinda scammy for a 50€game.
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Christopher
(@Anundir) reported
@Wulon77 @playnewworld Oh shut up. I am sure your addiction can be sated for an hour or so while they fix the servers. Just go outside or something.
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Davide Scotti
(@DavideScotti8) reported
@emdk @playnewworld That's exactly the main problem
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Nico Schmidt
(@n0rr4t) reported
@GoldDogYT @playnewworld I dont know, but most of the Player in the EU are working at that time... so its no problem...:"D
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Zair Silversky
(@Zair_Silversky) reported
@DadSidekick @playnewworld They have windows and it didn't work out?! Gotta be the planning and not unexpected issues.... No. It really isn't bad planning. If it was, it would be more than just 2 of the 5 server hubs down. All of them would be down because they'd all be having the same exact issues.
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Reaper
(@ReaperHades) reported
@Parky03699209 @playnewworld Don't forget the stutter encumber glitch :D
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Loki
(@Davidcuellos) reported
@playnewworld This is why patchtimes should be performed at different zones, when you **** up a patch it gives you time to fix it and not **** over peoples allocated time
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Mike K.
(@MikeK33545520) reported
@playnewworld Bough it yesterday, Servers down today while only having a few hours to play till night shift. (EU) Guess I order the refund. Crap company
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The Vanishing Hour podcast
(@VanishingHour) reported
@playnewworld while you're at it, can you fix the **** NA West ping too please?
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Hated
(@Hated555) reported
@playnewworld There was a 5 hour estimate on a BUG FIX, and after almost 6 hours an update appears saying that the maintenance will take longer and that they have no ETA (estimated time of arrival). What is it going to be like when there’s a big update? Do we have to wait 5-6 working days?
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Jacob Neal
(@its_mee_Jake) reported
@playnewworld Imagine being salty about a game trying to fix some of the bugs those same people are salty about...******* children in these comments. Thank you, devs!
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SolKnightSolaire
(@Sunlight_Sword) reported
@MrSamwl @playnewworld "Amazon needs to fix these problems" "Hey servers gonna be down so we can fix some issues" "NO AMAZON NOT LIKE THAT!!"
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JoeBloggs
(@TheAntisocial_) reported
@playnewworld Are these extended maintenance times just teething problems, or should we expect this every maintenance?
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Norl
(@NorlDota) reported
@playnewworld something has to be really wrong with your codebase or architecture, that even small bugfixes cause big issues like this...
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AnarchyKraken
(@AnarchyKraken) reported
@playnewworld thank you for still not giving any updates on fixing the coding errors that legitimately brick gpus.
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FoxAnima
(@FoxAnima1) reported
@playnewworld How come every single time you make patch's they have to be extended? Cant imagine how it will be look like with huge patchs. Servers down for 24h+?
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Michstuff
(@michstuff) reported
@playnewworld wy is europe always with issues that cant be fixed by testing on non live servers and taking more than 5 hours?? shame on u amazon
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Ayrton Fracaro
(@FracGuy) reported
@Pyr0m4st3r @playnewworld If you have more to do thats great for you, that is not true for most people that enjoy PvE. No being able to do 65 portals means you cant craft dungeon keys (Genesis and Lazarus). Dont assume things, just because you are ok with things being broken doesnt mean others have to.
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NARCISSE BOUER
(@ReneBouer) reported
@AlexBryan30 @DasAlanArt @playnewworld Oh right. If only they had access to some cloud service that would make this possible. Some web service, run by Amazon. They could call it Amazon Web Services. Maybe even sell the infrastructure to other people? Wow, if only a thing such as AWS existed. wait, WoW runs on AWS...
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Constantine1337
(@ConstantineX_X) reported
@playnewworld if a small patch brings you this amount of problems.. I fear you will have days of DT, when an expansion will hit.. if you plan on having those ofc
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ReaverRogue
(@ReaverRogue) reported
@Meta42236970 @MrSamwl @playnewworld It's almost like **** doesn't always go to plan. Would you rather they opened up the game in a broken state, or would you rather wait until it was done properly?
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Robert Beech
(@BeechRb) reported
@ReaverRogue @R6_AueR @playnewworld Yes, but the problem is more that a large team should be able to better predict the time it would take to implement such a patch.