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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aye
(@itzSpyda) reported
@ragnarokkr @playnewworld Nah. I couldn’t even see the crash report. But it’s working properly now..
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Michael
(@Hagg3r) reported
@heyitsaaron @Deej_Best_Girl @playnewworld Not sure what you mean....Sandbox MMOs are supposed to be broken? lol
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Coach Harris
(@CoachHarrisOW) reported
@playnewworld Any word on compensation for the housing glitch? A few weeks now with all 3 of my houses being taken away.
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ComicBooksPlus
(@4ColorCrack) reported
@SqueakyBeakers @playnewworld Lol you know testing on a test server is how they avoid adding patches that break other things. You're mad at the solution to the problem
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HappyLonelyTTV
(@Happylonely_ttv) reported
@playnewworld When are you guys going to fix the missing items from crafting schematics such as the etched handguard and the fire/ice crystal core not even in game
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Windlord
(@Windlord9) reported
@playnewworld @AMZNGameStudios So New World froze my system while playing today, I tried clicking on an epic schematic in my bag - when the game had unfrozen both it and the next epic in my bag had been consumed. Chatted support - "sorry your issue isn't bad enough to have fixed"
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DS3DGamer
(@DS3DGamer) reported
@rew_han @playnewworld I agree and it's why I stopped playing after the first two weeks. When gear stat and perk bugs have existed since alpha without being fixed I washed my hands off this crap game run by amateurs that can't fix simple **** even with Amazon level money. It's sad.
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Bob
(@Xstreambob) reported
@playnewworld This will be really good for future content if it's used right. The game has had some serious problems but I still enjoy it.
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Redz
(@Ayo_ItzRed) reported
@mwood_1 @playnewworld You get to test upcoming content and give feedback about problems or glitches
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Dragonwolf
(@DragonofWolves) reported
@Asmongold @playnewworld You know, having a PTR for a B2P game, is good. Because I understand it's a new dev. But NW isn't working half as good as people said. Kinda disappointed that Amazon promoted the game with streamers only to have the game lose players due to the issues. So yes I agree with Asmon
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OneEyeWonders
(@OneEyeWonders) reported
@playnewworld I’d love to play but every time I try to login to the ptr it gives me a error
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stronggamers
(@StrongGamers) reported
@playnewworld fix global chat not working 24/7 please.
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Cody
(@CdubFromMI) reported
@jham710 @dechimonx @playnewworld Absolutely pathetic customer service and moderation, but what did we expect from out sourcing and ******* Amazon of all people. Lost ark is dead for me before it even arrives because I won't support their products anymore.
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld I was excited to play the game but it’s broken… maybe fix the game before releasing new stuff, player base is dropping dramatically.
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𝓣𝘩𝘦𝘵𝘢™
(@SmoIDragon) reported
@playnewworld Are you intending to fix the Crafting glitch with this patch? looking forward to the update but not having the ability to craft makes the game less entertaining.
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Esscrin
(@onslotkiller) reported
@playnewworld Oh so you see you guys noticed me the one person who completed every side quest in your game PS it took 23h played and about a week of me playing. If it was not for computer problems I would have all the weapon quests don't to!
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Phoenix
(@BrntBird) reported
@SenpaiRu @playnewworld Already have. But it is a known issue they are working on. Probably wont be fixed till next patch they say. It happens to a lot of people since the last update.
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UniverseMON
(@universemonn) reported
@playnewworld Ice Gauntlet is bugggg if you didn't notice..... Please fix it before this new Void Gauntlet bugg again
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ComicBooksPlus
(@4ColorCrack) reported
@SilversnowFFXIV @Asmongold @playnewworld You know company testing PC's are blank slates. They can't account for every program you may have that could cause issues or the random encounters you may have
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DaZFPS
(@DaZFPS_) reported
@HayzStreams @playnewworld They didn't fix the bug where if your not fully specced in reap and you have gravity the deep doesn't heal you or do dmg
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Jason Brewer
(@RacerDemon) reported
@playnewworld At this point, shut the game down, fix everything, re release the game in a few months with a wipe. Too much wrong with the game to just “patch”
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tes7cycle
(@testcycl_e) reported
@playnewworld This is a great start and I look forward to being able to enjoy the game again… but there a fundamental issues that need to be fixed before the player base starts climbing again. You got this, @AMZNGameStudios !
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Phoenix
(@BrntBird) reported
@playnewworld They need to fix the damn crafting glitch. I have now had to stop olay both of my characters because I can no longer craft. All the workarounds dont work. Just hot patch the problem amazon!
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Kasper MC
(@kamoch7) reported
@playnewworld Fix the friendlists please!!!! Cant add anyone after servertransfer
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Covenus
(@covenus88) reported
@playnewworld Fix Entropy now! It is ruining the game for weaponsmiths! We can't make 600GS items without it! HELP!!!
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Squeakers beakers
(@SqueakyBeakers) reported
@4ColorCrack @playnewworld I have zero faith in this company at all period. And neither should you after this last month. Also also. No. That's not how that works. PTRs can have glaring issues and still be released as patches. It happens ALL THE TIME in other games. DBD just off the top of my head
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Esscrin
(@onslotkiller) reported
@playnewworld Oh so you see you guys noticed me the one person who completed every side quest in your game PS it took 23h played and about a week of me playing. If it was not for computer problems I would have all the weapon quests don't to!
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MrYabrevo
(@MrYabrevo) reported
@playnewworld Can yall like start giving a damn explanation as to why people get banned. "Abusive behavior" I literally don't talk in world chat at all and I'm banned today. Congrats I'm done with your pos buggy *** game. ****** game has more issues than playboy magazine. Gtfoh.
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Chiron - BLM / Stop Asian Hate
(@Chiron_Fur) reported
New World announces a Public Test Realm server, with the disclaimer: “May contain bugs, crashes, missing text or other issues.” So basically like the retail game? Seriously, I am enjoying the game despite the issues, and the Void Gauntlet looks cool as hell. @playnewworld
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pocket
(@Pocketdeath) reported
@Daschhhh @playnewworld i think i fix it lol i was on my phone and in a rush