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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Johns
(@jrileyj) reported
@T3ddy_Grams @PappySanford @playnewworld The problem with that game is the lack of end game content. You go through the progression and get to max level for literally nothing
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🖤💀 ShansBOOmortal 💀🖤
(@ShansImmortal) reported
@NeaveNetwork @playnewworld No matter what time they choose, it's peak time for SOMWHERE. They started at 3AM their time. If that is when they are able to implement a fix, so be it. I'm sure a few hours away from your PC won't kill you.
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AllgoodGamer
(@AllgoodxGamer) reported
@ZenHeadshot @playnewworld ********? Compensation? I'm sorry are you paying for a service? No, you made a one time payment and 7 hours of the games lifetime is nothing. They're not going to compensate you with ****. Get over it. Play something else for the time being. Relax.
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Fabian Hohlen
(@babalackschuh) reported
@playnewworld my problem with all this is that except some quality of life fixes, this is all dedicated to kick afks bc they’re scared to log out. Yea i know some fixes here and there but this patch is dedicated to stop players from playing so players can play.
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Alleb
(@Alleb40364748) reported
@JackusKJ @playnewworld Maybe because they're not working in your time zone...? Lol
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AllgoodGamer
(@AllgoodxGamer) reported
@Misterikeer @playnewworld No. Get over it. This is first world problem stuff. Play something else. Do something else. Get something to eat. Take a nap. They don't owe you ****.
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ken d
(@sirtalos) reported
@playnewworld Please Fix amrine excavation
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A.B.
(@xValorix) reported
@Corran1988 @PatrickDJ1994 @playnewworld Clearly they have competence issues when every single maintenance keeps getting extended for hours upon hours when nothing game changing is being added. We're not programmers, but we can compare with other game developers that have 30 minute maintenances that include much more.
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Mrs.GoldenShades
(@jlmsunlight) reported
@PatrickDJ1994 @playnewworld If they fix things for me so I don't waste 7 hours in game play glitching. I'll wait those 2 hours
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| Cl1C |
(@_CL1C) reported
@playnewworld Would there be a chance y’all could fix the message of the day? When typing and you hit “O” or “P” or any other hot key it takes you out of message of the day
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Annabelle
(@WalnutBunny) reported
@Sidefx06 @AlmanaxWinch @playnewworld and? that's their problem. if their friends don't want to leave their huge server to play with them, the rest of the server shouldn't have to suffer to accommodate additional players.
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Jack Rowcroft
(@Jackrowww98) reported
@playnewworld Tragic company, imagine making something this broken and bricks GPU’s
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Random Gurl
(@random_peachy) reported
@playnewworld Imagine a 4 Hour Maintance thats not even annocunt and then add 3 extra hours. Fix it over night and not Daytime jesus christ. Small Indie Company with a budget like 2 dollars or what.
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Jak
(@Jak55417748) reported
@playnewworld Can't believe it. The one day I get to leave from working 63 hours a day in the coal mine the servers are down. I want full refund plus an extra £1,000,000 for every second the game is offline for scheduled maintenance. I can't believe you're trying to solves issues in the game.
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iPat
(@ipatstream) reported
@playnewworld HOUSTON WE HAVE A PROBLEM XDDDDDDDDDD
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@ZenHeadshot @playnewworld Why ask for a compensation for mantience? Everyone: Your game is buggy and is unplayable, FIX IT! NW: We undergo mantince and we had unexpected issues, we go downtime for more time than expected Everyone: Why you go manteince? We demand compensation!
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FloydMurphy
(@TheFloydMurphy) reported
@PatrickDJ1994 @playnewworld week 1 release with zero server crash and zero downtime until today. You've got to be kidding me, Patrick.
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RocketX
(@ElFayome95) reported
@playnewworld can you plz fix our problem with connection i am from Egypt and i can't join server without vpn please help us
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Enkill Eridos
(@enkilleridos2) reported
@PatrickDJ1994 @playnewworld This is why lemon laws dont apply to software and why games aren't products. Every bug you fix creates more. It sucks, it's my day off I wanna catch up to my friends. But I also want the team to take their time, not feel rushed, and make it quality over quantity.
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aykut sırma
(@mekaci1989) reported
@playnewworld Pls Amazon,would you fix your high ping latency ms issue for EU region server that not everyone lives in EU.Comparing to other mmorpgs I play it is 55ms, the ping ms is too high in New World EU region servers.I am from Turkey and I get +166 ms while I have 200 Mbps internet speed
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Nikolaj Nielsen
(@KoRnyRocks) reported
@PatrickDJ1994 @playnewworld Until you actually know how difficult it can be to add stuff to the backend etc and new unforseen problems comes up, just shut up..
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ADCArtAttack
(@ADCARTATTACK) reported
@brooke_crypto @playnewworld If its one time, that would solve ALL issues the players have right now...
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Yoonz
(@TheYoonz) reported
@Var1ousGaming @playnewworld So, you want them to put the servers up and then immediately watch them crash and lose your progress? No? Then let them work.
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Ryulightorb
(@Ryulightorb) reported
@ShansImmortal @PatrickDJ1994 @playnewworld Damn this is my fifth mmo release never seen a minor bug fix patch take seven hours. Show me which mmos you played on release FFXIV , GW2 , OSRS and ESO never had these issues nor did PSO2
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Jack 🇬🇧🇪🇺🇸🇪
(@JackusKJ) reported
@playnewworld Americans commenting on this, forgetting Europe is hours ahead, therefore taking the servers down at it’s higher peaks. Other companies including American ones take servers down early morning (3am) to minimise disruption to players.
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Ethan Price
(@Paradox_EP) reported
@playnewworld Holy **** just pack it up at this point. FPS is all over the place. Graphics cards are still getting fried. Tracking skills in compass and well as quest tracking has been broken since closed beta. Or are we just going to ignore all that and fix a emote barrel not showing up?
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Jack 🇬🇧🇪🇺🇸🇪
(@JackusKJ) reported
@Nite_Chandrian @playnewworld What about Blizzard?! Based in California and still manage to take the servers down at 3am to minimise disruption. Don’t forget Amazon are multi-billion dollar company. We aren’t talking indie gaming here. It’s amateur.
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Dade //
(@goodsoup83) reported
@playnewworld No problem, next time do maintenance by region, not all in once though.
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Rainbowfart
(@Rainb0wfart) reported
@playnewworld You need the whole day to just fix some bugs? I can't imagine how much time you would need to add expansions and new actual stuff. Would need a week i presume..
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Tj
(@czerobatman) reported
@Aerisot @playnewworld you sir are a moron lol.. it's a feature not a glitch.. you get warnings before tp.. sheesh