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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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✘ NOVΛ ΛLLEY ✘
(@ApexAlley) reported
@playnewworld I've returned to old MMO's to get my fix whilst I wait... I just wanna chop me some trees!
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Freeeeloader
(@Freeeeloader) reported
@playnewworld Redeeming Deluxe Edition items question: Do we get to choose to what character that claims deluxe items. Or will it go to the first account we create? That would cause some issues for those that want to lock their names and Company names from other regions.
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Sharpy
(@sharpy009tv) reported
@playnewworld @QwerdyTV I wanted to mock the harvest time of a stone pick axe with "you could probably compose this while waiting for your big iron node to be mine" But honestly, if it wasn't for progress reset after beta theres no issues with it. Honestly has felt like the longest 14 days! I Wanna play
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SABER #NWcreator
(@ItsSABER_) reported
@blazkowich @vuk_ninja @playnewworld not everyone wants or should buy a pc, money is also a problem
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Nathan Reynolds
(@BrickbrigadeTV) reported
@playnewworld When I’m not working on college work, I’m watching anime, and streaming either valheim or Naraka BLADEPOINT.
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Tof Gaming
(@AllPaladins) reported
@CadenHouse @playnewworld Problem is when the servers feels empty. PVE will also feel hard. I hope you always get huge number of players always around
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GojuSuzi
(@GojuSuzi) reported
@Kaishinor @v0idheim @playnewworld Problem is that a large number of streamers have 'confirmed' otherwise, and Amazon haven't yet given an official announcement. So most people either believe it's global lock, or aren't sure but will act as if it is just in case. EU servers will tank.
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STLzBestBeard
(@ChuckDaDriver) reported
@playnewworld I get to spend my first few hours in New World playing on EU servers so I can get a name, then login NA gets my name hopefully, and go to bed with NO progress...Thanks for the staggered launch!!🙄
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NamiToTheOni
(@harrypo28716299) reported
@playnewworld Whoever came up with the idea of GLOBAL names... needs to be fired... like wtf.. Flood of EU server is gonna be horrible... your servers are gonna crash and be overloaded because of this decision... good job...
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Rathuzen
(@Zarallonis) reported
@playnewworld my goal is to be able to login lol those servers are going to be wonky
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probad
(@probadthegoat) reported
@_goku @ChiodoGaming @playnewworld names ARE global, login EU and lock in names, after deleting character, theres a cooldown timer (unknown time) before being able to create the same name. Company names ALSO global and once you delete or change company name is instant avail. Skins are account bound, you wont lose
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🌸AphraelAmarantha (PSO2NGS: Ship 1)🌸
(@AphyAmarantha) reported
@TeemoPlayers @TsetsegLewds @playnewworld My problem with it is not the content (exceot for pvp, but that's a different topic) but the aesthetic. It looks like generic fantasy mmo #5432. It doesn't look unique. Additionally, it looks dated to me. BDO looks better. x.x
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Imperial American
(@BadBatch1776) reported
@BabBimmaBome @Gnitepracdlo @playnewworld I've got a bunch of names I can chose from. It's more a principle issues. AGS should fix a glaring problem. But low iq idiots like you accept mediocrity in gaming much as you do in real life, that's why you are a failure. I feel very very sad for you kiddo.
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Iamflorr
(@Therealflorr) reported
@TeamBKO @playnewworld False. It's not hard to manipulate CSS to make it look like you're legit. All official statements come from the website and their twitter, none if which have addressed the issue.
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A
(@X2Eljusticiero) reported
@playnewworld If names are global, it’s going to be impossible to play in EU, gg. Please fix this big problem.
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K1ngBees
(@K1ngBees) reported
Looks like I will be downloading @playnewworld twice. New computer ETA is "maybe" end of next week. Don't think I will ever order from @iBUYPOWER again. They don't care about their customers. They have my money so they don't care how long it takes to fix their screwups.
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Nate Postmus
(@DaPostman_) reported
We coming back to streaming on Tuesday with @playnewworld. Hoping the login waiting times won’t be too bad
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Warmaster
(@Warmast44200762) reported
@bearlikelion @playnewworld You'd think that in 2021 they'd have solved the dilemma of multiple users with the same name. Discord and XBOX have it figured out, but Jeff Bozos and Company aren't there just yet. The hashtag solves this issue.
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OGKevinBacon
(@OGKevinBacon) reported
i'm so bored of games right now 2k is solid but the entire cruise ship was broken this whole ******* week grateful @playnewworld is about to drop
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Sinnamon_Troll
(@Sinnamon_Troll) reported
@DeezlyOG @JohnPrahl @playnewworld I agree! My fingers have trouble spreading over a key board and quickly hitting buttons that are not next to each other. Controllers are the way to go!
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Pleiadeez
(@LD_Pleiadeez) reported
@playnewworld wondering how long its going to take for the EU servers to crash when everyone in the world logs on them to save their names / company names xD
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Imperial American
(@BadBatch1776) reported
@ALEX13757071 @playnewworld If they don't fix it I hope the invasion of EU servers is glorious.
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Eric O
(@Durly1718) reported
@playnewworld @AnthonyKongphan The trolls that plague the WoW community are in your comments as well I see so I'm here to offer some positive reinforcement since they refuse to help fix that game.
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Mohamed Abdel Monsef
(@MhmdAbdAlmonsf) reported
@playnewworld we are players from egypt. we want to play the game in eu servers with out vpn and you guys said that the game is global so can you guys help us and solve this problem? we just need to play the game in eu servers from egypt with out using vpn
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TheHRMMoose
(@TheHRMMoose) reported
@playnewworld Working and sleeping. When I'm not working I'm sleeping. When I'm not sleeping I'm working.
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Snuggle
(@oSnuggleBunnyo) reported
@playnewworld Plotting my login time to reserve my name on eu server
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max fry
(@maxfry14481200) reported
@playnewworld Wtf is this map its broken.. America not in the middle get your head out your butt
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Grantis 🌱
(@Grantis_) reported
@playnewworld @QwerdyTV 👏PLEASE👏FIX👏FISHING👏AND👏ADD👏SWIMMING👏BEFORE👏LAUNCH👏
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Anubis
(@Anubis9500) reported
@playnewworld Release the game Globally at the same time to avoid the prblems you've created with creation and deletion of characters and the filling up of European servers. Or change the name lock to regional. Fix the problem you created, own it, don't role with it.
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Politics
(@DemocracyIsGone) reported
@_Qui_xotic_ @playnewworld Games often launch on Tuesday’s so people don’t cry all weekend how the game and servers are broken