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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon martinez
(@Martinezb9) reported
@playnewworld can you fix the completed sale orders not showing up.
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MobilityWinsii
(@MobiltyWinsii) reported
@Gothalion @playnewworld There's also the problem of mass reporting as a tactic to take out heavy hitters before war
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wolfarmmy
(@wolfarmygaming1) reported
@playnewworld please fix your glitches and bugs before doing the server transfers
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Kenster833
(@KenFerris59) reported
@stingbass @playnewworld Looks perfectly fine to me. I see no problems here
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Zoobs
(@CoffeeBlack335) reported
Hey @playnewworld, LEDKeeper2 is NOT A ******* HACK!! Stop having that **** crash my game!!
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odiesel
(@odiesel3) reported
@playnewworld Hey i have completed all the necessary quests, crafted, and equipped the Tier 1 Azoth staff. Why does the game continue to tell me i can't complete corruption quests that require T1 Staff? Why can i not interact with things inside of Amrine requiring staff? Fix NOW!
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KCThePandaman
(@KCThePandaman) reported
@AnabolicGaming @playnewworld Fix what ???, It's meant to be like that
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Brandon 🦅🩹
(@bswagz88) reported
Can’t buy anything from the Trading Post tonight. Yet another persistent issue in a long list of broken, buggy, or otherwise inconsistent features in an all-too-clearly rushed game. Put @playnewworld in Early Access & charge half the price because we’re paying $40+ to beta test.
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Sean
(@PxIse_) reported
@Gorewayy @playnewworld Hi my name is Sean from Amazon Games Support team. We are currently busy at the moment no replying to issues rather just spending time on a beach drinking cocktails with your hard earned cash. Please be sure to leave a detailed message and we won’t respond. Yours at AMAZON Games
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Blake
(@GunPlay__) reported
yo can we get ANY update to fix at least a single one of the game breaking bugs??? @playnewworld
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Stiven Paiba
(@Sticky_vado) reported
@playnewworld Any news on end game fixes?? Outpost isn't working, Level 65 breaches can't be closed, Myrkgard can't be completed and I'm pretty sure the list goes on. Please please please fix end game, sitting in one spot farming the same boss is starting to get boring.
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Talt
(@Talt5433) reported
@playnewworld more and more servers are time jumping, happend week 1 on aztlan. Now more and more are having the same issue. I was told someone would be in touch... that was 17 days ago. No GM. Chat support said a they would give us news but no on has heard anything from support
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John🖤
(@Falcojody) reported
@playnewworld fix your game!
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Ayyub
(@dollabillions_) reported
@playnewworld PLEZ fix the market and crafting. Everything seems to be breaking. Crafting failed. Can't buy/sell.
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Psychedelic_Primate
(@PsyPrimate) reported
Please, PLEASE -PLEASE- fix your ******* server. I have been DCed 28 times in an hour... This is *TERRIBLE* @amazongames @playnewworld
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soxygamer7
(@soxygamer7) reported
Now servers down - did I do something wrong?? @playnewworld
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Ion
(@IONATRIX07) reported
@playnewworld I defeated the well boss tht took me 4 hours which should not be a thing esp since I cannot do it with friends who already completed the quest and I did not "blight the mother well " like tf I already have so many issues like not going to my east coast serv im stuck on west
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Cole Mays
(@ColeMays42) reported
@CouRageJD @Dagon716x @playnewworld That's the "Fun" thing, you don't. Every game that incorporates more than two factions, and sometimes even those have this same issue
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pepper
(@pepperonner) reported
@ChickenMeChanga @playnewworld problem
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Lance Dansin
(@DansinLance) reported
@playnewworld any plans to fix the multitude of explouts being used in wars? Will people who used them be banned? I hope so, it's ruining the game for a lot of people and anyone who uses those exploits deserves a permanent ban.
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ButterMilkHoney
(@ButterHoneyMilk) reported
@CouRageJD @playnewworld They need so much more balancing. People are using ice gauntlet glitch in war among a billion other things
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Aodan
(@AodanTV) reported
So between mass Ice Walls lagging out Wars or the easily utilize invincibility exploit, what will be done against players intentionally using them? The worst part is trying to prove ppl used them, esp when a whole company does it in a 50v50. @playnewworld
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Kenny 💀
(@stackedwoolongs) reported
Every time I get kicked from “lag detected” I just assume it’s a faction cheating from exploits 🤡#NewWorld @playnewworld
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Jarrod Moore
(@datdudejrod) reported
@playnewworld what’s the plan to fix the laggy wars? If you don’t the game is going to die in the next few weeks
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Huma Odef
(@HumaPlays) reported
@playnewworld I'm hoping when this update drops, you'll have a fix for the bugs stopping people from doing 55 and 65 corruption. The Azoth Staff is still bugged.
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MobilityWinsii
(@MobiltyWinsii) reported
@silverhazey_ @Gothalion @playnewworld Uh yeah, that's not accurate the graphics card issue was related to the manufacture of the cards first round. Now the game does do something weird when doing portal runs unless on low settings no matter the pc build
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Damon Pluto
(@DamonPluto) reported
@garcia_deion @AvionBlack6 @playnewworld Nobody offers cross-region transfers. Certainly not free. If you invested 100+ hours in the first two weeks of the game, and don't want to start over.. I don't think I'm the one with a problem. I made a character, I couldn't transfer, I made another character. Wow. So hard.
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Gorewayy
(@Gorewayy) reported
Hey @playnewworld how about you disable wars until you can fix this invincibility bug that people are now abusing? Or are you just going to stay silent and incompetent no less than 3 weeks into launch?
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Actosh
(@GH_Actosh) reported
@playnewworld @playnewworld what are u going to do with the war exploits going on for a while now?Turn off wars until u fixed that stuff, cause right now its almost useless to go in Wars against Companys abusing the Lagspike and undying exploit. Outpost rush was disabled for a way minor issue!
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odiesel
(@odiesel3) reported
@BajheeraWoW @playnewworld **** your level 60 how long does it take them to fix the Azoth staff bug? I crafted my **** and have it equipped and still not able to do any content because they are **** at fixing anything.