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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SoberTTV
(@SoberTTV) reported
Must be cool to be a game dev or a mod for a game dev company. You know giving out false bans then say we will look it to it like cool look forward to the 3-5 day process for the game that i have invested 600 hours in 1.5 months time. @playnewworld great service 10/10
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Rere
(@Reval_Renaldy) reported
@Virt_7 @playnewworld play more MMO will ya? You're just another player with less exp on MMO world kid. Every MMO in 1st & 2 years they got much issues. Like RF, LINIAGE 1 & 2, AION, Blade & Soul etc they got the same problem in the first 1 & 2 years.
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PhatFallen
(@PhatFallenn) reported
i have spent over 500 hours playing new world. i get off at 5pm for the patch to get back on to find out i have been wrongfully banned. i have never been banned in any game i have ever played for any reason and i would never in my life cheat in a game. fix this @playnewworld
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RamenSenpai
(@R_SenpaiGaming) reported
@playnewworld I will most def not recommend this game to anyone else. Your lack of concern for the health of the game and it's player base is astounding. 5 years in development almost a year in beta live for near 3 months. In this timeframe you've created more problems than solutions.
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Jacob
(@DontTakeMeOn) reported
@playnewworld Taking a break from the game, it's a broken mess
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Amber ʕ•́ᴥ•̀ʔ
(@Sugar_Shock_93) reported
@playnewworld Diranda server down or All?
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Zhatt
(@Zhatt6) reported
@playnewworld you left one server down
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Cyberpop Ronin - Jinx SIMP
(@Saint_Sociopath) reported
@playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!
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silentXthreat
(@Michael99038419) reported
@Joaa_1020 @playnewworld Can’t wait for them to give us better cosmetic options and fix the dang bugs, get more aggressive on bots and asks in outpost
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Cyberpop Ronin - Jinx SIMP
(@Saint_Sociopath) reported
@playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!
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Radosław Olszak
(@DzikowskiPL) reported
@playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way... I hope you will do something with this problem.
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Calm Blue Ocean
(@ReadPete) reported
@Hulk_Rage1985 @playnewworld recommend you go have a break and come back in a year or two when a bunch of problems have been discovered and fixed. the fact that there are many problems doesn't detract from the fact that it is fun
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Megaskeletor
(@megaskeletor) reported
@trouvailleq @playnewworld Not our suzy! 😡😡😡 Amazon Fix this NOW
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LuckyPaddy
(@LuckyPaddy) reported
@trouvailleq @playnewworld This is 100% completely undeserved. @playnewworld please fix your mistake.
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Stephen Williams
(@wil0087) reported
@playnewworld we wre so hyped for the AppleHar 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GIVEUSANAPPLEWAR
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Okrogu Les
(@OkroguLes) reported
- @playnewworld we were so hyped for the AppleHack 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GiveUsAnAppleWar -
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Greg Donald
(@applegreg123) reported
@Joaa_1020 @playnewworld love the game ... expect bugs .... casual player got to lvl 30 twice so think i know what i will do going forward ... only problem is getting help with quests u need more people for but that will improve
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Cyberpop Ronin - Jinx SIMP
(@Saint_Sociopath) reported
@playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!
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Zhatt
(@Zhatt6) reported
@playnewworld hey, you left one server down
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four_sight
(@foursight_ttv) reported
@playnewworld We know you are taking action, but how long will it take you to fix this issue @playnewworld. The longer it takes for you to fix it is killing your game.
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blyat chronic
(@chroniclace) reported
@playnewworld @playnewworld how about you guys ban actual cheaters rather than players like me that farm all day? I got banned after harvesting all day meanwhile i seen 13 diff bots in their 20s running around. **** new world. **** whoever Pete M is on the customer service team.
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Radosław Olszak
(@DzikowskiPL) reported
@playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way...
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Radosław Olszak
(@DzikowskiPL) reported
@playnewworld Good job with fix. You blocked the replacement of furniture and now if someone want to put furniture items to the storage like me he will lose them.
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Raylin
(@Raylin25420029) reported
@playnewworld Thanks for giving ur best and trying to improve the game! There are way to many ppl here crying about you guys trying to fix stuff which i cannot understand. Keep it up, i and many others have high hopes for the next patch!
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Ash4u
(@artishod4) reported
@playnewworld Dear New World there is a little bug about food in War / when I used Focus food tier 3 my focus downgraded from 280 to 250 and though it was bugg I used another one and it went 220. maybe you should consider to fix that as well
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AwareWolf On Wheels
(@JesusSk8s) reported
@playnewworld Gonna implement a fix where your game doesn't crash my entire PC countless times?
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Cyberpop Ronin - Jinx SIMP
(@Saint_Sociopath) reported
@playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!
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Landon Thames
(@stardog97x) reported
@playnewworld Fix your ban system. People are getting perma banned for no reason. At this rate you won’t have anyone for a test server.
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Jtswift2010
(@jtswift2010) reported
@playnewworld I just wish I could play, errors everytime I log in
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DannydeFou
(@dannydefou) reported
@playnewworld I have given up,too much disapointment!Hype,buy,cant Play, wait,cant Play with Friends,waiting for Tokens,everybody on different Levels,still waiting in Line before playing,Trouble with Patches and for what?empty Server,Economy dead,trading turned Off!Most Friends quit,me2!