New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/04/2025 18:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • astrophiliacxx 𝔠𝔬𝔡𝔶 ࿏ (@astrophiliacxx) reported

    @Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?

  • mrgarrison1993 Taylor garrison (@mrgarrison1993) reported

    @playnewworld GETTING ANTI CHEAT ERROR THROUGH STEAM GAME CLIENT????????????????? explain this

  • AllanMougenot Allan Mougenot (@AllanMougenot) reported

    @playnewworld Hi! I keep receiving an error when i try to log-in the game, already tried to reboot, reinstall the game and steam but without success. This started today after a steam update. Just with New World other games are fine. 😓

  • kylesonnabend kyle (@kylesonnabend) reported

    @playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!

  • Mamagrainn Ed (@Mamagrainn) reported

    @playnewworld @SerMedieval He we have a new issue new world we have must be signed into steam to play and untrusted files 86

  • ShestD2 Shest (@ShestD2) reported

    @dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.

  • mrgarrison1993 Taylor garrison (@mrgarrison1993) reported

    @playnewworld So, am I not the only one who cannot launch game client due to anti cheat error. Please explain

  • merrill_lines Merrill Lines 🎃 (@merrill_lines) reported

    Anyone else having issues connecting to New World from steam?? Getting an error saying that must be logged into steam??! @playnewworld @Steam

  • Operator_Yankee Operator Yankee (@Operator_Yankee) reported

    @playnewworld fix your anti cheat, no one can log in right now... we're getting Steamclinent64.dll being flagged by the anti cheat

  • HeyIts_MaxTV HeyItsMax (@HeyIts_MaxTV) reported

    @playnewworld People cant launch the game from steam after updating windows, please launch a fix (Must be logged in to steam error)

  • KTek916 KTek916 (@KTek916) reported

    @playnewworld Can’t log in to play via steam because I’m getting a untrusted anti cheat error message. What’s going on? Others on reddit reporting same issue.

  • dice90 Alan Dice (@dice90) reported

    @Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up

  • IsaqueBurgheri Isaque Burgheri (@IsaqueBurgheri) reported

    @NewWorldBrasil_ @playnewworldbra @playnewworld "Unrecoverable Error, you must be logged in to steam to play." C:\Program Files (x86)\SteamLibrary\steamapps\common\New World\EasyAntiCheat\Certificates\deleteall Deletem os arquivos de certificado !! Aqui funcionou !!

  • Burnatoast Shawn (@Burnatoast) reported

    @dice90 @theywantthenick @playnewworld Getting all those errors as well

  • wado1 Luther_Yungblood (@wado1) reported

    @Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.

  • dice90 Alan Dice (@dice90) reported

    @mrgarrison1993 @playnewworld Nope. I've tried everything possible to fix it too. Even tried using cmd to scan and repair files... nothing. Looks like it's on EAC's side.

  • emtamy03 🚑 Amy 🚑 (@emtamy03) reported

    @playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?

  • randomlyjme Jamie (@randomlyjme) reported

    @playnewworld @Steam After the latest Steam update tons of people are no longer able to get in to New World. Please fix. 🥺

  • jeremy2020 Jeremy Barnes (@jeremy2020) reported

    @playnewworld Ya'll wanna wake up and fix the easy anti-cheat problem? Developers, stop using this trash.

  • 97zmartin Zach Martin (@97zmartin) reported

    @playnewworld Is anyone else getting the easy anti cheat error when they try and launch the game? I played fine yesterday and now its doing it all of a sudden.

  • Mamagrainn Ed (@Mamagrainn) reported

    @astrophiliacxx @playnewworld @SerMedieval It is but why is it a issue 😢

  • jesseobrien_ Jesse O'Brien (@jesseobrien_) reported

    @playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.

  • PowerMan1469 PowerMan1469 (@PowerMan1469) reported

    @playnewworld Whats going on with the easy anti cheat? Bunch of people cant log in and steam says unrecoverable error?

  • Nick___Stephan Nick Stephan (@Nick___Stephan) reported

    @playnewworld I think a massive bug hit the game. I'm seeing tons of people unable to launch do to the following error. "Unrecoverable Error, you must be logged in to steam to play." This is followed by easy-anticheat saying a Steam .dll is untrusted.

  • Bonnie30101 Bonnie30101 (@Bonnie30101) reported

    Anyone else not able to get onto @playnewworld? Anyone find a fix?

  • JubyJams Juby (@JubyJams) reported

    @playnewworld getting a untrusted steamclient64.dll error when launching. Please help!

  • jacobcollier70 Jacob Collier (@jacobcollier70) reported

    @playnewworld getting "Steam must be running to play this game" error on startup, unrecoverable. Opted out of steam beta, same issue. Uninstall and reinstall, same issue. I was able to play yesterday, what gives?

  • ThisIsGiaant Giaant (@ThisIsGiaant) reported

    @creativem0dz @playnewworld it's an easyanticheat error i play apex

  • codynewb2015 Cody Newberry (@codynewb2015) reported

    @Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error