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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eaglestrike
(@Sireaglestrike) reported
@takauri25 @Skimatik_Gaming @playnewworld Not even close to true. WoW and FFXIV both have had these issues at various times in it's lifespan. Things settle after a week or two, it will all be just fine.
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Cody
(@iTzCodes) reported
@playnewworld ppl really just wanna be on the streamer servers and it shows lol multiple servers atm have like 0-500 players. on NA East that is. Keep up the good job implementing more servers! would be cool to maybe have a server Pop of at least 4kish on a server. If it doesnt create lag.
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Lucas Mazok
(@LucasMazok) reported
@playnewworld What is the point in waiting in que when you get a shaite error and the que is reset ??? went from 2k to 1k in que just to go back to 2.3 k , that's stupid! fix it!
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Ciovala
(@Ciovala) reported
@MrNormund @TheReisssss @playnewworld It did work now this last 3 times i got the error! Put me back in.
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Redacted IXI
(@RedactedIXI) reported
@playnewworld been waiting an hour to get in to have an error…. I got to get some play time in before doing adult stuff…really need a stress reliever rn
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TheBonj 🔰
(@TheB0nj) reported
@DSebburn @playnewworld not just that, on a EU server struggling to get in then Americans in my company getting in no problem!
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NOVALYSM
(@novalysm) reported
@playnewworld @PlaynewworldFR What are your options ?? When are fixing the issues ? Why did you though 2k players was enough on a server? And why did you created a such messy queue system that crashes every 20 min ? Also are players getting anything as compensation?
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Skoltㅤ
(@_skolt_) reported
I'm number 1 in the queue and then there appears a pop up saying "Connection error" and I get removed from the queue altogether. 4 hour queue, ARE YOU ******* KIDDING ME? @playnewworld
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SamWise261
(@SWise261) reported
@playnewworld These servers are a joke. the game is unplayable, been trying to join server for 8 hours and keep getting error too many requests after sitting through 2000+ queue. Absolute joke!
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Kristian Granerud
(@kgranerud) reported
@AngryVetGaming @playnewworld Can you PLEASE FIX this @playnewworld
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Kilian Schmitz
(@KilianSchmitz) reported
Queueing up with thousands of people is one thing. Being kicked from the queue every 0.5-2 hours due to login server issues is something else though @playnewworld @PlaynewworldDE
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld 6 hours in quee, when i was nr 2 to get inside i got error message. Pressed OK and w8 for it to place me back again. But never did... i got kucked so hard whit error message the same exact time i was supposed to get into the server. Trash game, cant run a proper quee.
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Jerry Nordman
(@Jbn234) reported
@playnewworld Edit: I don't mind waiting if I know I'm going to get in at some point. But now you just get the error and be dropped out
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🌙
(@t_izzy0513) reported
@playnewworld @TheReal_SHANKS ive been in this que for 30 mins got kicked out then placed back at 1800... please fix this asap
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Ameg
(@Amegttv) reported
@playnewworld I'm loving the game but jesus... either you start playing in the morning and never leave or you play at nights. Cause you start the queue and 15 min later it says "login error" and removes you from the queue.
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Lucas Reiser
(@Reiserlucas) reported
@playnewworld Please fix bugs in Taparloka Server. We are unable to play 25 level dungeon and People are abusing in pvp because some players are immortal
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D
(@D38225188) reported
@playnewworld What is up with the crazy lag today? Haven't had any since release now today it's almost unplayable 1500-3000! Even chopping a tree is almost impossible as I warp all over the place!
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TheTravyTrav
(@The_Travy_Trav) reported
@Justdubs33 @playnewworld You have a problem lol
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Dante Afton
(@Dante_Afton) reported
@ItsFayne @playnewworld Idk what you Muricans keep complaining about. I haven't seen a single issue with logging in in the Asian servers.
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Jerry Nordman
(@Jbn234) reported
@playnewworld Any news about the login server error where you get kicked out of the queue? I don't even mind waiting but when you drop to the end of the queue every 10 minutes it is very annoying
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FearsNoEvil
(@FearsNoEvil_) reported
@playnewworld “Lag detected” multiple times a day. Buddy I play with doesn’t have the issue. Any known fix?
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theescombiens
(@Josh1P) reported
@playnewworld Can you atleast give somefeed back on these ******* queueing problems!!!!!!
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CrystalSurface
(@crystal_surface) reported
@playnewworld My expectations according to New World where really low because of the development and management issues. But I was sure with amazons ressources and man power there will be no server issues. Damn I was wrong. How can I refund the game?
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𝔣𝔞𝔟𝔟𝔶𝔣𝔩𝔞𝔪𝔢
(@Fabbyflame) reported
Ayo guys my login have failed 3 times in a row now….pls dont forget to fix eu servers @playnewworld
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SneakyGamingTV
(@sneakygamingtv) reported
@playnewworld login server for fae dosen't seem to be moving
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Edward Cook
(@EdwardGCook) reported
@playnewworld Game froze, it went unresponsive, crashed. Queued again. 800 players. Down to 200. Unable to join. Back to queue 1180. Down to 200. Same error. Now 1400. Where would I discuss this, you seem to have forgotten to provide a way to directly contact a moderator.
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Kyle
(@Zorfo_) reported
@playnewworld has a serious issue going on with people using macros to stay logged in while they sleep
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NOVALYSM
(@novalysm) reported
@playnewworld it is starting to get really bad now. We have a full company 40 people stuck all day long inside the queue. Myself stuck all day in the queue gets a error "Cant reach server queue" have to restart queue all day long. Its getting more and more frustrating all day.
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KhalidAlnajjar
(@OpJavaa) reported
FIX YOUR GAME @playnewworld ,another wasted stream because of your random bugs and DCs FFS
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André Afonso
(@andreafonso18) reported
@playnewworld 2500 queue, got to 40 and error... back to 2400..........................................................................................................................................................................................................................