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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Webb
(@Rudka83) reported
@AngryConsGamer @playnewworld Most of my company has the same problem
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jacob stolmeier
(@JacobStolmeier) reported
@playnewworld FIX YOUR UPDATE YOU MADE IT SO I CRASH RANDOMLY
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Diego Irons
(@whitesdie) reported
@playnewworld @KuroLilyStream I can't because of the connection errors😡
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Cordellia Future First Light Governor
(@lynncordellia) reported
@bennettalex21 @playnewworld Haven’t had a fishing crash since beta. However the company message bug is still there.
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Jon S
(@evilabed92) reported
@playnewworld I downloaded the patch today and I keep getting booted from the game now and encounter fatal errors
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Vent3r
(@Vent3r) reported
@playnewworld The issue of where the abandoning event notification could sometimes persist after the player abandoned the event is still showing up, had this happen last night had to relog.
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Questrox
(@QuestroxGaming) reported
@playnewworld The Ongoing War Restricted Zone size needs reduced. It is way too large. It is interfering with quest objectives. Please fix this
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Ethan Price
(@Paradox_EP) reported
@flclfool @playnewworld @KuroLilyStream No I'm saying ongoing. There's no way to communicate with everyone unless they are on. Most of the issues with the game are ones that are noticed nonstop. Key gameplay bugs
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theshockcable
(@theshockcable) reported
@playnewworld When servers came back up from being down for Update 1.0.1 , ques were still in the thousands. Showing that AFK'ers are not the real issue here.
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John Cole
(@Johngcole) reported
Hey @playnewworld you need customizable ui, minimap, and to fix the chat non functionality. Seriously the chat looks like it was designed by a deranged misanthropic linux coder who didn't really want to talk to people so made it so clunky and hard to use no one would try
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Mark Schmitz
(@MarkSch62557540) reported
@zenswxrld @playnewworld So you are telling me to throw a lvl 58 char away to have no wait time for a few days until more people join in? I don't have a problem with bugs, it's normal. But that this game have no mecanic to let you back again to play it just a joke and you can't defend this.
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Haiguh
(@Haiguh1k) reported
@playnewworld I signed up for my 1st war today for a fight over Mourningdale, I was in Edengrove. Accepted the teleport to join the war, got bugged into a repeated loading screen error and now I'm not even able to log into the game while the war is going on. I got in 1 time and
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denz
(@DenzelAy) reported
@xchilphilx @playnewworld yea, prob not the exact same issue but i think it has problems with using more power than it’s supposed to be/that you tell it to
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syncer
(@sYnCeR_gc) reported
I was loading into a war in @playnewworld and got an infinite loading screen and I've tried everything to fix it but nada D:
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld nice queues, you didn't fix ****, how about new servers please
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Revan619
(@revan619) reported
@playnewworld So cant help but notice the azoth staff still does not work. Firestaff casts flame pillar on self if sheathed. There infinite death screen is still a thing. A lot of the fixes are not fixed yet such as the leaving event message and compass issues. Hopefully you can pass it on
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Ethan
(@Kickingsoftly) reported
@playnewworld Yea none of this helps my friends who still can’t make characters on my server. And since you guys have been completely vague about how server transfers work they don’t want to waste time on another. A shockingly low amount of communication on the issues in this age for an MMO.
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Trung Le
(@Trungle000) reported
@playnewworld Scrolling target heal crash the game.
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Radoslaw Pacion
(@Biszat) reported
@playnewworld @KuroLilyStream I jest want to say that i really like this game It still needs few patches but most MMOs on premiere got lots of issues
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theshockcable
(@theshockcable) reported
@playnewworld Update 1.0.1 features included were a "solution" to target AFK subversion and a shorter afk timer from 25 mins down to 20. Players around the world sounded off when they were displeased at the company for not focusing on the real problems at hand.
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Jonathon Grant
(@JonathonGrant6) reported
@RaymondDelTaco @playnewworld Same issue here all day since patch
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Alex
(@ALX28097) reported
@playnewworld How About You Fix The Queue Time. Been Waiting For 1.5 Hours to get into the game and still waiting WTF. #NewWorld #Queuetime #queue
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Raymond DelTaco
(@RaymondDelTaco) reported
@JonathonGrant6 @playnewworld I uninstalled and reinstalled and it fixed my issue!
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Andreas
(@Andreas19064379) reported
@playnewworld Thanks for some fixes but no noticeable changes to the queue. The afk players were probably not the problem.
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enrageeee
(@nrageee) reported
@playnewworld @KuroLilyStream You guys ever going to add CC durations and such so we get a more accurate description on what’s going on cause sometimes I’m ccd and I don’t even realize it I’m thinking my keyboard is broken tbh..
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jokidre ⚪️
(@jokidre) reported
@playnewworld @KuroLilyStream TO FIX: when you change INTRO keyfind for CHAT (in my case I changed it for lateral Intro), you can open the chat, but it’s not closed when pushing key again. Only middle-INTRO works.
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Gods Kiss 💗💜💙
(@KamiKisu_) reported
@BradenLola @playnewworld It was able to be fixed with the help of the previous replies. Verify your files for the game in steam o us a corrupted one. After doing that it was a insta fix!!
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Monkey
(@CertifiedUncle) reported
@KidClow @playnewworld You too? I thought it was a me problem
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Northgard
(@Northgard3) reported
@playnewworld Hi folks! Since the 6 October patch, I've been having an issue where every +- 2 minutes, I get booted from the server (Bifrost EU) with the message "Not authorized to continue playing". Would really appreciate some help with this.
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Merman Kes
(@JakkuZakku_24) reported
@playnewworld Why do I get kicked out of server mid war? Dis happened twice 😭😭 Not even a crash just a kick out of the server and back into queue