NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Portrush, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cat Jackson 💙 (@catjackson86) reported 5 minutes ago

  The utter incompetence of @NOWTV broadband who can't even get their own phones to work, let alone my internet. They're run by Sky but can't match a Sky deal and can't answer what happens to my phone number and contract if copper wires stop while i'm in a contract with them...

• 
  Pablo (@pabloscouse) reported 6 minutes ago

  @NOWTV Your product needs to really start thinking about the customer. Moving from kitchen TV to living room - 10 mins without a stream. Moving from living room TV to mobile - 10 mins without a stream. I shouldn’t have to pay for multiple devices because your app is terrible.

• 
  Jackie Atkinson (@JackieAtkinson7) reported 8 minutes ago

  @NOWTVHelp I have just subscribed to NowTV to watch the F1 but have been unable to watch the practice session due to glitching and freezing every few seconds. Very disappointed and wont be paying £30pm for this terrible quality!. Tried to do an online chat but that doesn’t work

• 
  Amy 🥀🗡️ (@wishversed) reported 11 minutes ago

  @NOW You've locked me in a 12-month NOWTV contract without me knowing, ignored my complaint for over a month and now 3 agents have closed chats with me and told me they cannot help me. Oh, surprise, no phone line that works! Disgusting.

• 
  Dan Wyke 🦠➡️🧠🔥 (@Dan_Wyke) reported 13 minutes ago

  Why is it that every time I watch a football match on @SkySports (@NOWTV app) the picture quality deteriorates at around the 60-min mark? My broadband speed is a steady 150Mbps. Are customers who don't pay for the Boost/HD option being penalised? Has anyone else noticed this?

• 
  sergio (@sergiocrapo) reported 14 minutes ago

  @LifeInWales @NOWTV Definitely their end. I've got great wifi and I've seen this message during the 2 games I've watched this weekend - never once last season. It's only temporary, but we pay the money for a smooth stream. One of the reasons I don't do IPTV is because I don't want buffering issues.

• 
  Debbie Blackman #ManifestSpinOff (@DebbieBlackma14) reported 16 minutes ago

  @chefarchiepie @NOW @NOWTV It really is frustrating when they won't or can't help you. We're paying a subscription for a shows I can't watch as no subtitles so what's the point. And when you ask for help they ignore you

• 
  Liesl_ (@_lliesl_) reported 18 minutes ago

  @MartinSLewis They are all awful, after leaving NowTV for their customer service team lying to me. I now have a problem with O2 and can't get access to my account. The call centres are hopeless

• 
  Owen (@bristolianeagle) reported 18 minutes ago

  The @HBO Max user interface on the @NOWTV app might be the worst UI I’ve ever seen.

• 
  ro 👹💫 (@annalisekeatinq) reported 20 minutes ago

  hahaha, serhat yelduran and haydar ali aslan are getting dragged all over my tl nowtv, thanks for bringing us two of the worst male characters of this season