NOW TV

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours

The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NOW TV Outage Chart 03/19/2024 00:50

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (5%)

    Playback Issues (5%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map

The most recent NOW TV outage reports came from the following cities: Ealing, London, Glasgow, Bristol, Manchester, Edinburgh, Fulham, Bushey, Cardiff, Poplar, Halesworth, Hackney, Stoke-on-Trent, Cullompton and Steyning.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomGlasgow Sign in
United KingdomBristol Sign in
United KingdomManchester Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @nowtvhelp I know you can't help, but I'll keep posting on here to make clear how rubbish #nowtv is

  • izuk88 Izu (@izuk88) reported

    @NOWTV murdoch crime family channels don't work for me. Get TF with your spamming

  • Nightshade82 Julie-Anne (@Nightshade82) reported

    Over a month since I 1st installed the new @NOWTV player and had nothing bu issues that @nowtvhelp were unable to help with, they have finally released an update that seems to have fixed it. I just watched a WHOLE episode with no audio or visual skipping.

  • Sophie32465867 Sophie (@Sophie32465867) reported

    @nowtvhelp cancelled account, still being charged, can’t get past anything on the chat bot?! So dodgy has happened to multiple of my friends now pls help! @NOWTV

  • lynnes6 Lynne Stephenson (@lynnes6) reported

    And the award for worst customer service goes to @NOWTV

  • danyooel daniel (@danyooel) reported

    Fed up with the poor movie choice on @netflix I have switched to @NOWTV, which has a fine selection of films, but their streaming quality blows. I don't know what 4830 is but it sure ain't 1080p, poss not even 720p!

  • SWadd12 S.Wadd (@SWadd12) reported

    @nowtvhelp Phone/android/google can login to site cannot watch, iPad app works ok I think, nowtv box doesn't allow to login

  • nick_a_copley Nick Copley (@nick_a_copley) reported

    @SkyHelpTeam @johnashep @SkyHelpTeam nowtv are reporting issues on their account page.

  • nick_a_copley Nick Copley (@nick_a_copley) reported

    @johnashep @SkyHelpTeam @SkyUK Nowtv(Sky) are reporting issues in Penistone S36

  • Nemo01439240 Miss Loves-to-Knit 🧶 (@Nemo01439240) reported

    @AbbieJonesxyz @NOWTV Same issue and the new menu and nativigation is now appalling

  • stevembudd Steve Budd (@stevembudd) reported

    @canva Probably the least difficult work around is tethering your phone internet to your laptop. Not ideal but easier than getting in contact with NowTV!

  • uktweetypie phillir (@uktweetypie) reported

    @NOWTV why doesn't now tv player work with windows 8????

  • hayu_uk hayu UK & Ireland (@hayu_uk) reported

    @frangan @ziggydust5 There may be a problem on @NOWTV 's end then so let's see if they have the answer as there are no reported problems on our end! x

  • ManonClimat Manon Goffart (@ManonClimat) reported

    @NOWTV, why is my broadband line not working yet? 2 of the lights are solid green but not the "INTERNET" one?

  • uktweetypie phillir (@uktweetypie) reported

    @NOWTV How about little things like customer service and technical help? Your live chat doesn't work. There is an ongoing problem not being able to watch nowtv on windows 10 laptop.

  • deveena_r Deveena R (@deveena_r) reported

    @nowtvhelp Hello. I have checked this and it is not very helpful. It simply tells me there are problems in my area. Is this normal for @NOWTV ? I have just joined and would simply like to use my internet and landline phone.

  • Nemo01439240 Miss Loves-to-Knit 🧶 (@Nemo01439240) reported

    @AbbieJonesxyz @NOWTV Same issue and the new menu and nativigation is appalling

  • rhiannon_makeup rhiannon pritchard (@rhiannon_makeup) reported

    @managetheblock @canva Amazing! This worked! Thank you so much! You have been a million times more helpful than the customer service team @NOWTV who don't seem to have a clue about this issue.

  • fatherpascal Pat Ryan (@fatherpascal) reported

    @VirginMedia_One @VirginMediaIE are you ever going to release a #SmartTV app? By that I mean one for Samsung TV, (not NowTV) Roku box, Apple TV and Android TV. AirPlay 2 or Chromecast would be an option. PS AirPlay doesn’t work on built in TVs and Chromecast isn’t there on iOS.

  • Endermum Niki (@Endermum) reported

    @twinmaker @Top_CashBack Is your broadband from NowTV or Sky? I've got a theory that it's a broadband problem.

  • SWadd12 S.Wadd (@SWadd12) reported

    @nowtvhelp We cannot log in to our nowtv box, we can have tried to login to nowtv site

  • RRennieFREYjA FREYjA (RRennie) (@RRennieFREYjA) reported

    @NOWTV I have been dealing with many problems during covid and have not had time to address this again till now. Basically I have two major issues with NOVTV...1. it costs me enough monthly to subscribe but on top of this I forked out £20 to get a dongle on my TV. It has always been ...

  • NOWTV NOW TV (@NOWTV) reported

    @Lindon31uk Hi Lindon, thanks for getting in touch. Are you getting buffering issues with all apps on the box or is just the NowTV app that it is happening with?

  • Ro_MJx Roisin (@Ro_MJx) reported

    @KevinWriteStuff @VirginMediaIE @NOWTVIreland Mine is the same, player won’t work on nowtv stick

  • lynnes6 Lynne Stephenson (@lynnes6) reported

    @NOWTV constant errors with the player is making your service unusable

  • 2chen69 mich (@2chen69) reported

    @NOWTV my pass does not work

  • BeckyMollon Becky Mollon (@BeckyMollon) reported

    Not a great start to changing broadband to @NOWTV. Router hasnt arrived so no idea if internet will work on Monday which also means no idea if I can work on Monday 🙈

  • Parlez_me_nTory @Parlez_me_nTory (@Parlez_me_nTory) reported

    @philbaylisss I would be in awful trouble and likely account deleted if I was to suggest you Go - ogle and search for the sport and streaming. DO NOT DO THAT.... (and certainly don't use a #nix OS box to circumvent any malware).... You could purchase a NowTV pass but I cannot comment on that.

  • RRennieFREYjA FREYjA (RRennie) (@RRennieFREYjA) reported

    @NOWTV ...flimsy and sporadic but now it does not work AT ALL. It needs to be replaced (and hopefully the item is better quality now?) 2. I cannot change my address in the backend of my membership 3. I cannot contact NOWTV customer service through the membership section of the site

  • Mugski Murray Chapman (@Mugski) reported

    @JolyonMaugham @GoodLawProject I've only got 3 - NowTV Broadband, Vodafone mobile phone and 02 unlimited data SIM. Not NowTV's fault, just fallout from a neighbour's tree taking out the overhead cable and being left in an unsafe state so Openreach couldn't fix the cable for a week