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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (42%)
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Buffering (27%)
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Sign in (18%)
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Playback Issues (10%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Cardiff, Basingstoke, Dunfermline, Sheffield, Paisley, Wolverhampton, London, Hackney, Hampton, Bradford, Birmingham, Manchester, Mitcham, Stoke-on-Trent and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Sign in | |
| Basingstoke |
Buffering | |
| Dunfermline |
Sign in | |
| Sheffield |
Buffering | |
| Paisley |
Buffering | |
| Wolverhampton |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Marco Delvai
(@mdelvai) reported
@DAZNBoxing just purchased a subscription via my my Apple account but as I'm temporarily in Italy (where DAZN has boxing rights), I can't access the fight, apparently! Netflix, NowTV you create one account, watch anywhere. Pls help!!!
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Big Van Allardyce
(@Lottesometimes) reported
@NOWTV seems to be an issue with chrome + mac, it's working in safari
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Helen.
(@itshelenmary) reported
@nowtvhelp No problem but it’s not on my phone it’s on the nowtv box and we have reset the box. And it still happens.
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Kirsty E
(@CheesefaceJones) reported
@NOWTV It's not on, haven't changed any settings since using Canva daily for months, it stopped working on Thursday and haven't been able to access it since. Seems like other NowTV customers are having the same problem according to @canva
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Blake 🏴
(@Bawlk_3) reported
@NOWTV Unfortunately it does not work
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adamofbromham
(@adamofbromham) reported
@Acekidder @SnoopyG7 This is exactly what I’ve got. How do you get now tv to work though? I’ve been paying a tenner a month since May or June and I haven’t used it once. It tells me to get a pass, but I’ve got a pass. Any help would be appreciated. @NOWTV
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Francesc - un Holandès Català
(@rhinomni) reported
@antartica81 I often work in England and sometimes rent a flat when I am in longer projects. I find NowTV good for both the broadband and -if you want- TV packages because you can get it per month and not a minimum of a year or so contract.
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abigail ✨
(@abigailgaut) reported
@afrochip94 @NOWTV @nowtvhelp I’ve not been able to use my stick got days and kept getting told to do things I’ve already done and now they’re telling me to buy a new one lmao & now they’re telling me to use the Live chat that DOESNT work and didn’t work yesterday either !!!!!!!!! I’m gonna lose the plot lmao
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abigail ✨
(@abigailgaut) reported
@NOWTV @nowtvhelp It’s not been working for several days and I’m paying for 3 passes that I can’t use on my TV and now being told to go spend even more money to be able to watch it ????? you’re normally really good with customer service but this time it has been awful ????
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Liam Hogarth
(@LiamHogwartz) reported
@nowtvhelp @NOWTV Will this issue be resolved today?
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Ryan Wild
(@Wild1145) reported
Continue to be disappointed with the @NOWTV broadband we have. Totally unusable today and means I've got to look to go into the office to do work I could do from home because they can't provide the basic level of service we pay for. What a joke.
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Lee Stewart
(@LeeStew92018754) reported
@NOWTV I'm having nothing but problems with my broadband service at the moment, can someone contact me about this ASAP please
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Emma ford
(@Emma22984) reported
@NOWTV I want to cancel a day pass I bought by accident but can’t find a way to contact you I just keep being taken to the help page
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Captain Destroyer
(@JohnnyScaletrix) reported
@NOWTV Hi there. I have been charged again by you today. £25 again. I cancelled over 2 months ago. That’s twice in a row now. £50. I need that £50 refunded immediately. I have been chasing you guys over this issue for the past 2 months. Stop fobbing me off!Terrible cust service!
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dave sierra
(@davesierra) reported
Hi @NOWTV I'm trying to access my account i set it up years ago and it's not recognising either of my regular email addresses or my usernam, can u help at all? #thanxinadvance
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Connor Pethard
(@ConnorPethard12) reported
@NOWTV @NOWTVSport I've paid for the boost pack for now tv but its only letting me watch it on 2 devices can u help please @nowtvhelp
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NOW TV Help
(@nowtvhelp) reported
@gnuchu Hi, can I ask on the hospital WIFI are all your apps running slow or not loading. It could be down to that the WIFI is not strong enough however, I would advise making sure nothing else is running on the phone when trying to load the nowtv app. This may help
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josh kidd
(@joshkidd95) reported
@SkySports @SkySportsBoxing is there a problem with the box office website? Currently unable to log in to purchase tonight ppv on nowtv stick? Keeps telling me my details are incorrect but allows me to log in on my iPhone through safari
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Nicola Corbishley
(@Nicolac1986) reported
@BeckyMollon @NOWTV That’s absolutely terrible Becky what a joke.
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Lynne Stephenson
(@lynnes6) reported
@TrevHaigger @NOWTV @NOWTV are the worst
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「♡」
(@drinkfallspew__) reported
@DavidMa20903818 @NOWTV HELP
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Andrew Mullins
(@andrewjmmullins) reported
@NOWTV I am having so many problems with your broadband at the moment. Any time I want to join a Teams call, or stream something, the connection drops out. It is IMPOSSIBLE to get someone to assist either. (Yes I've performed line connection tests).
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Big Van Allardyce
(@Lottesometimes) reported
@NOWTV can you let me know what the issue is please?? I can't get hold of support
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Kirsty E
(@CheesefaceJones) reported
@NOWTV What's the support email address? I don't have time to be on hold for hours as I'm at work and this is a known issue so assumed you would be able to provide an update on what's being done to resolve it?
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Nicole C 🌍
(@ColaCola13) reported
@NOWTV anyone else having trouble streaming? I'm casting to my TV using Chromecast from my phone. Episodes just drop. Happened twice in a 20 minute show?
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Nathan Seaman
(@nathan_seaman) reported
@RoyalMailHelp Can you please help. Waiting for a router to be delivered but seems to be lost in the post. @NOWTV won’t do anything until I speak to you. Thanks
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Jerome Chola
(@JChola) reported
@NOWTV I kept on getting an error at the payment page since yesterday, what's the problem?
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Izu
(@izuk88) reported
@NOWTV murdoch crime family channels don't work for me. Get TF with your spamming
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Acekidder V Night city resident
(@Acekidder) reported
@adamofbromham @SnoopyG7 @NOWTV You have to sync your account with Xbox... if you got to the app there is a code. You have to go to now tv web site then sign in with your email and password then go to the activate device page... input that code and you will be golden 👍
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Big Van Allardyce
(@Lottesometimes) reported
@NOWTV log in isn’t working, is there an issue? I want to watch the match later