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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Buffering (36%)
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Crashing (33%)
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Sign in (23%)
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Playback Issues (4%)
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Video Quality (3%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Cricklewood, Northolt, Leeds, Derby, Cardiff, Bradford, Edinburgh, London, Birmingham, Ealing, Luton, Longfield, Newport, Fulham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Cricklewood |
Crashing | |
| Northolt |
Sign in | |
| Leeds |
Buffering | |
| Derby |
Sign in | |
| Cardiff |
Crashing | |
| Bradford |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Collins 🦋📚🎓🧬🩺⚰️
(@Variola3) reported
Hey @NOWTV any idea when the connection issues will be resolved in the south east? We have had intermittent issues all afternoon, then complete no broadband, and now back to intermittent. Lots of reports on Down Detector too.
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christopher pegg
(@ChrisPegg007) reported
@NOWTV @nowtvhelp are you aware there bad broadband problems right now? Seems our area at nr11 in aylsham is having problems
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Zaki D'jura
(@rpgnut23) reported
@NOWTV having issues with the internet. keeps going to a crawl or cutting out entirely yet the hub is showing 3 green lights
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Glenn Gottfried
(@GGottfried1) reported
@nowtvhelp hi, having issues where my broadband keeps going on and off. Ran an a service check on the nowtv website - said it recognises broadband is slow but couldn’t diagnose the issue and asked to contact now tv. Any issues in the Stockport area?
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Kathryn Williams 🎄
(@KathW80) reported
@NOWTV In the past month or so it’s dipped offline a few times which has made working from home more difficult- no issues spotted on service status. I want to swap from brill broadband to fab fibre - but is the fav fibre deal (£24/12mths) only for new customers?
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Partytime ⁷♿🏳️🌈🌹
(@RPartytime) reported
Messed around with all possible options with my powerline and didn't think to check for outages. Turns out tons of people are having issues with @NOWTV broadband.
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Heather Collins 🦋📚🎓🧬🩺⚰️
(@Variola3) reported
@NOWTV hey there, any ideas when the outage will be fixed? Reports of issues on the Down Detector page in the south east, we have no broadband.
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Dr Maria Gallagher
(@MGall1992) reported
@NOWTV Hello, we're having issues with our broadband not reaching the DNS server every couple of minutes. We've restarted, unplugged etc., but still having problems. Where can we get support for this?
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Lainey
(@AmeliaSnaps) reported
@NOWTV Yes we cast to the other tv and there’s no problem . Different device though ?
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Dido’s Addias Hoodie
(@ali2597B) reported
My mother is honestly the reason I have trust issues she literally puts the bug in my ear about everyone like she’s now convinced my bf is using me for my NowTV account HAHAHAHAH
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Kezlar
(@Kezlarrrrr) reported
@nowtvhelp My NowTV Stick has not been working correctly since I got it in October, and I can't find anywhere to get in touch with you!! Please can you help? It's constantly flashing black on/off screen and freezes my TV constantly. I was better with the old box it replaced! 😕
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FISpaceman
(@FIspaceman) reported
@NOWTV is anyone else having issues with their broadband? I’ve checked the lines and it’s all fine but I have no service
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV Going into home on smart tv, google search and try and sign in that way. Can’t get the not tv app on the smart tv
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV So if I got a chrome cast and used the app to them stream across to the tv would that work?
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV Has managed to create account now but on smart tv getting error message when trying to log in!
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Mitch
(@iDashItAll) reported
@NOWTV want to watch programmes you have but your app is awful. Slow. Clunky. Inflexible. Keeping getting chucked off the internet. Arrrgghh.
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV Yes it works on phone. It wasn’t but started to work last night so that is ok
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Chris White
(@cgpwhite83) reported
@_liseexo @NOWTV @nowtvhelp Same as me... well not the assignments just the Now TV issue
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Olie
(@RoliePolieeOlie) reported
@nowtvhelp @NOWTV hey is there an issue with now tv app on Samsung TVs playing content at the moment? Tried everything and no luck - on a trial atm and will have to cancel if I can’t get it going.
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👻
(@suedepyjamas) reported
@ismisemelissa @NOWTV It doesn't seem to be that 😢 thank you for trying to help though!
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AJ
(@nt_richards) reported
@RPartytime @nowtvhelp Yeah my TV is running streaming apps fine, but most websites don’t work and phone apps are all having problems. But apparently everything is fine according to the NOWtv technical section on their website!!
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𝖡𝖾𝖼𝗄𝗂
(@BexyWexy89) reported
******* NowTV taking off all of their Air Crash Investigation episodes literally a week before I finally got round to watching them 😩
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Sammy-Lou
(@sambee1) reported
@NOWTV My TV, I have the entertainment pass and don’t usually have any problems watching Sky, but when I search it’s not there.
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Alun Watson
(@a7uns) reported
from
Barton-le-Clay, England
@NOWTV any issues with broadband in MK45 area?
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Tachyon0011
(@Tachyon0011) reported
Look out for emails from the Accessibility Team. Emails are received on that case number. Some @NOWTV staff sending emails from the Accessibility Case number tells me to contact the accessibility team on the site. Round in circles. No help from the Accessibility team @nowtvhelp .
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michael john day
(@XnowhereXmanX) reported
@googlenest No I’ve had no problems with YouTube Netflix or other. I don’t know if it’s a fault with Nowtv.
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV Even without the app, surely, you can sign in via the internet section though??
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NOW TV
(@NOWTV) reported
@Tinkz_25 I do apologise for the mix up in makes of TV's You won't be able to use the inbuilt Internet browser on your Toshiba television to watch NowTV, where only Windows or Mac PC's / Laptops will work on the NowTV website using the NowTV player software.
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV So if it’s not supported would a chrome cast work ?
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Nyree McDougall
(@Tinkz_25) reported
@NOWTV When going into sign in, it’s giving an error message