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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (38%)
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Buffering (31%)
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Sign in (19%)
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Playback Issues (10%)
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Video Quality (1%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Enfield Town, London, Boroughbridge, Croydon, Motherwell, Flitwick, Wandsworth, Northampton, High Wycombe, Ipswich, Peterborough, Hackney, Glasgow, Newham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Sign in | |
| London |
Crashing | |
| Boroughbridge |
Buffering | |
| London |
Sign in | |
| Croydon |
Buffering | |
| Motherwell |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@WeLoveFPL) reported
@NOWTV I have a Samsung TV and use the Now TV app. I am having issues with the sound on sky sports. Its either intermittent or completely off. It doesnt happen on other channels such as entertainment etc
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Scarlet_Beech
(@RafLee84) reported
from
Lambeth, England
How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?
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Fuecoco McMuffin
(@JebusMcMuffin) reported
@L3wdOwl I agree, the constant spam is the reason so many people use ad blockers for browsers and apps. Especially on a service you're paying for. It's why I have a problem with the current NowTV subscription model too.
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migry_main
(@MigryM) reported
The "SOLUTION" suggested by @grantshapps to the total lack of customer support from @nowtv was to contact Citizens Advice. #WTF ? How will this help get ANY customer support from @NOWTV ? He really really doersn't get it.
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mumoftwo
(@vickyrhead77) reported
@NOW I've just bought a subscription to watch That 70s Show which I've read is on NowTV through Peacock... but I can't find it. Can you help?
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Jordan
(@jordanmcgowan95) reported
Ano I use nowtv so not everyone the same but every time I’ve put on the darts it’s been jumping like **** as if it’s fast forwarding to catch up on throw. No other channel does it just when the darts is on. Anyone else got this problem 🤯
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Jenny Preston
(@JennyPreston13) reported
@NOWTV terrible customer service - being told that they trust me enough to give me an email address, as they can't find my payment. Trying to cancel membership as not clear what I was signing up to. #trustnotrust
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Simon Poynting
(@sim_poy) reported
No #NowTV broadband service for over a week. Openreach engineer says line OK, been sent a new modem, obviously a problem #Sky should sort out, got to wait till Tuesday for another BT engineer to come and say there's nothing wrong. Stuck in a loop.
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OxbowEight
(@EightOxbow) reported
@NOWHelpTeam @Lizzee_d Hi Team, I’m getting the same issue. All previous episodes work. There always seem to be an issue with HAYU content on nowtv.
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Peacemaker
(@Pea2theC) reported
Considering @NOW is the most expensive streaming platform it really is terrible quality. All other platforms run smooth as anything #NowTV is absolutely terrible quality.
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Citizen
(@citizen970) reported
@NOWTV unable to log in. Network error! What’s going on?
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Craig
(@ACasualBantam) reported
Woke up to no Wi-Fi Again, just randomly not working @NOWTV is by far the worst service I've ever had, pay them and they don't give you the service, nor correct it or compensate **** Now TV
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liz 🌙
(@teniljohnyong) reported
my god is nowtv really this ******* bad??? not only does the video quality go down randomly for half the movie, the audio is terrible too, either out of sync or it ends up sounding like I'm listening through a can
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Ronster
(@LJFCHobo) reported
@NOWTV over the last few days, the service has been poor. The streaming quality keeps dropping in and out for cinema. No issues with other streaming products. Are there any issues? All my devices and ADSL are functioning and working as expected, even for this time of year.
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Paul Furbey ن
(@Furbs33) reported
@NOWTV can you sort out the bonus stream for Sheffield United v Coventry it's proper laggy and awful
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CJ
(@unmoisturised) reported
Seriously need someones nowtv login to watch the white lotus. I’m desperate
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Rod Stanley
(@rodstanley) reported
@LukeTurnerEsq Hm. We’ve now been trying to ‘cast’ it from the NowTV app to the tv but it keeps throwing up an error message, like we aren’t allowed to do that. Can cast other programmes on Now but not that one.
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James Lowe
(@IAmJamesLowe) reported
@NOWTV can someone please tell me how to sign out and sign in to the Now app on LG Smart TVs? Everything online says to go to ‘My Account’ but that option is simply not there. I’ve tried everything.
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⚽️dave"DJ"beckett⚽️
(@Beck15Dave) reported
DO NOT use @Nowtv as ur internet provider. I pay £30 a month and my internet goes off every night. I'm ****** sick and tired of the bullshit service. if I'm paying for it, I expect it to work. sat here using data when I pay for WI-FI. ******* Liberty. sort it out. muppets!!! 🤬🤬
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Jason Smedley
(@thejason40) reported
It doesn't help that the versions @UKTV has on NowTV cuts the entire opening scene with the pipes making noise, and Krytens fantasy about Lister and Kochanski having GELFs over, but keeps the jokes that reference these scenes, now making absolutely no sense.
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Deacon Jon
(@Jon_the_Deacon) reported
So apparently I cannot purchase the Cinema pack on NOWtv because my card will not work because NOW demands a house number. We only have house names in our village and when I select my address from the drop down it leaves the house number blank @NOWHelpTeam
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turned to fire
(@turnedtofire) reported
Tried using @NOWTV's chatbot to get things sorted, but its algorithms drove me towards options for problems I don't have (e.g. unauthorised use of my payment card by a family member or thief, rather than by NOW themselves).
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Katie
(@ktsimmo) reported
@NOWTV broadband goes completely down bang on Christmas holidays with no customer service staff at all. That's great for people who need internet for work ain't it!
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NOW Help Team
(@NOWHelpTeam) reported
@nsbeddoes_music Thanks Neil, what device do you use to watch NowTV on? And do you have the same issue when you watch on another device? -GH
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Matt
(@matt_saunders_) reported
from
Marazion, England
@Kjvincent1979 I use DirectSave which is the cheapest I could find - with an inclusive landline package it costs me about £30 a month. Brilliant customer service, only issue was when a router died. New one arrived 2 days later. 45-50 mb downloads.Also a NowTV stick so I can access sky channels.
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Chris Baker 🚀⚽️
(@mrbakerphysics) reported
@Zacnaloen Yeah happened a few times recently - they seem to be editing it for the cinema, not a living room. This combined with the terrible bit rate on NowTV made Raised by Wolves unwatchable. Literally couldn't see what was happening.
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Claire E.Will
(@Claire71uk) reported
@NOWHelpTeam @NOWTV @DowndetectorUK broadband out again? Multiple times this week? Day or Night what’s the issue ? Please fix this, my only means of communication as vulnerable non-verbal housebound customer
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kelvin Fitzimmions
(@fitzfun2011) reported
@virginmedia my package was £59 LTV 200 BB . Even cutting BB speed to 100 , did not notice any different. Charged £110 2 mths as contract lapsed . No call even though registered sight problems. 15 years customer you wany an extra £20 Sky not Inc films . @NOWTV inc Atlantic £9.99
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Katherine Franklin
(@FranklyWrites) reported
Honestly, NowTV shows you ads even after you pay them, and their subtitles don't even work for half the lines. What's the point?
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migry_main
(@MigryM) reported
Wrote to my local #Tory MP @ShaileshVara asking for all BIG companies to be forced by law to provide 0800 customer support. The "SOLUTION" suggested by @grantshapps to the total lack of customer support from @nowtv was to contact Citizens Advice. #WTF ? How on earth can they help