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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (33%)
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Buffering (31%)
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Sign in (28%)
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Playback Issues (5%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Northampton, Feltham, Bermondsey, Manchester, Enfield Town, Upton, Hemel Hempstead, Ilkley, London, Sunderland, Dagenham, Bushey, Brighton, Tiverton and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Sign in | |
| Feltham |
Crashing | |
| Bermondsey |
Buffering | |
| Manchester |
Sign in | |
| Enfield Town |
Crashing | |
| Upton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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willow peat
(@starry_willow) reported
@NOWTV wifi is down have tried resetting the box still not working
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Adam Lane
(@Lando23_Adam) reported
@tomhairxmakeup @NOWTV Mine not working either.
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MONEY MATTERS 📚📈💰
(@Money_MattersUK) reported
I signed up for a week free trial of NowTV My trial has now come to an end so went to cancel (it should be £11.99 per month) They offered me a deal so I'm now paying only £3 for the next 3 months! 3/4 price discount! Try it, it might work for you too! #NowTV #moneysaving
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nikki l
(@nikkil23457027) reported
@NOWTV Thats not true, to access the chat you need to sign in - which I can't because you deleted my account... @Ofcom
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Tachyon0011
(@Tachyon0011) reported
So if i put in a formal complaint & #Nowtv fixes the ui for disabled customers then what was the point of #Nowtv stating for months that they wont fix the ui for disabled customers. @Ofcom Why are companies allowed to treat disabled customers like that.
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Jess
(@ic_ca) reported
@NOWTV Yup. I’ve been through those steps a number of times. As I said, I’ve had an engineer out twice previously. My case was closed in December due to the assumption that the issue was fixed when I got 3mbps speeds. I’ve emailed yourselves to reopen my case.
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EdB
(@EdBx1970) reported
@beesesteeses cool, I keep think about NowTV so that might help tip the scales
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nikki l
(@nikkil23457027) reported
@NOWTV The chat doesn't work - it always just says try again later. How are you going to get this resolved when there is no way to contact you? @Ofcom
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Ḋᵃ𝐧𝐧ע 🜄 😷
(@The_Vman_v2) reported
@NOWTV Has to be the worst performing streaming service at peak times. Can’t remember last time I managed to watch anything at this time 😤
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Tom Bevan Stylist
(@tomhairxmakeup) reported
@Lando23_Adam @NOWTV Raging! I think it’s a nationwide problem! Hopefully they can get it fixed ASAP!
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Tachyon0011
(@Tachyon0011) reported
More Nowtv customers have to report the new ui as useless instead of just complaining about & not even posting it to @NOWTV . Nowtv has stated that they need more complaints before the fix or replace the useless UI for disabled customers. @Ofcom I have the email to prove this.
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FocusMiss
(@Focus_Miss) reported
NowTV Internet outage zzzzzz Thank **** im not doing an exam today
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Wilbur C Roberts
(@WilburFilm) reported
@NOWTV Please give me the details because the 03 number doesn’t work for me (not based in uk anymore)
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Dave Gibson
(@DaveGibson81) reported
@NOWTV @nowtvhelp hello my nowtv app isn’t signing in on my nowtv box but it is fine on tablet. All other apps on box are working fine. What is the issue here please?
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John O'Reilly #BlackLivesMatter
(@joreilly) reported
@NOWTV I'm consistently getting VGC-4253024462:4253024462 error when opening Now TV player after a few seconds of showing content......on macOS....uninstalled/reinstalled player but same issue. Was working recently.
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Leianne Lavelle
(@leilavred) reported
@NOWTV Hi my mum has problems with her WiFi connection. Do you have a booster that she can use to get a connection in her bedroom?
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𝙖𝙮𝙙𝙞 ✧
(@GreNadii) reported
We've had 0 problems with our @NOWTV broadband for 6 months but within the last 2 weeks our internet drops out for 5+ minutes MULTIPLE times a day. Not only does it screw up our streams but I also work from home and need RELIABLE internet 😤
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Phil
(@_Jean_Phillipe_) reported
@NOWTV Hi. I've arranged for broadband to be activated on Feb 20th. It's been changed, by you, to 22nd Feb. Why is this? Also, the hub delivery address is my current address, but the broadband is for my new address - only my current address is showing on my account. Help please.
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Clare Jones
(@ClareLouise1985) reported
Losing the will with @NOWTV broadband! For past few hours it keeps dropping out which is seriously impacting on my work!!! What is going on #nowtvbroadband
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McNab
(@andrewc69435860) reported
@NOWTV You gonna ask me for my account information @nowtv? Because that’s my problem. You’re taking money for a subscription I don’t have
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Kirsten Oakes
(@KirstenOakes1) reported
Well today’s the day....will @WeAreOpenreach turn up to fix my broadband. Now on day 15 of total loss of service. Failed to turn up twice already. Any ideas @NOWTV @nowtvhelp diabolical communication and customer service. Already feeling like my family will be let down again
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Abu Dhabi Dude
(@AbuDhabiDude) reported
@NOWTV Please do some work on your Apple TV app. It’s woeful. No watchlist. Search is abysmal. Just incredibly hard to use. Just integrate with the Apple TV app and that would at least help.
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ItsDJИory!
(@ItsDJNory) reported
@GreNadii @NOWTV That's ridiculous especially when yous are paying for something that doesn't work rn
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Colin Renucci
(@colren84) reported
@RangersTV why when I watch Netflix, YouTube or nowtv do I never buffer, but I watch a paid game and rangers tv does every single time!
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Jack
(@JPi3_1) reported
@nowtvhelp hello! I'm moving home soon, and I'm trying to work out if NowTV would need to send an engineer to install a broadband socket, or whether there's something already there, so it can be done remotely, without someone needing to come. Can you check this for me?
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Dave Gibson
(@DaveGibson81) reported
@nowtvhelp hello my nowtv app isn’t signing in on my nowtv box but it is fine on tablet. All other apps on box are working fine. What is the issue here please?
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Alio
(@Alio2510) reported
@OpenreachHelp Hello, I have an issue with NOWTV who won't proccess an ORDI request with Openreach. My house changed name a few years ago and I need to get this updated on the Openreach database. However my ISP (Nowtv) seem unwilling to help or don't know what to do. Can you help?
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Jess
(@ic_ca) reported
@NOWTV Hiya! Yup, tried a service check, all ticks. Have had an engineer out a couple of months back and thought the problem had been fixed. No luck unfortunately, speeds always drop again a few weeks later.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
Quite possibly the worst customer service I have ever had @nowtvhelp @NOWTV
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Tachyon0011
(@Tachyon0011) reported
So if i put in a formal complaint & #Nowtv fixes the ui for disabled customers then what was the point of #Nowtv stating for months that they wont fix the ui for disabled customers. @Ofcom Why are companies allowed to treat disabled customers like that.