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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (32%)
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Buffering (29%)
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Sign in (26%)
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Playback Issues (12%)
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Video Quality (1%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: City of Westminster, Boston, Portishead, Cardiff, Hitchin, Glasgow, Newcastle upon Tyne, London, Croydon, Hackney, Birmingham, Blackburn, Newport, Hammersmith and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Playback Issues | |
| Boston |
Buffering | |
| Portishead |
Buffering | |
| Cardiff |
Sign in | |
| Hitchin |
Playback Issues | |
| Glasgow |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Emily
(@see_emilyplay) reported
@MikeFinleyMusic God isn’t he awful. He definitely has “the look” of someone with a dark side. FYI there’s a five parter about the same thing on Sky/NOWTV called Murder at the Cottage - more in depth, but more of him which is not so great
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𝚂𝚝𝚎𝚟𝚎
(@stevegardner_) reported
@DiscoveryUK @discoveryplusUK Hello. What's going on with Discovery channel being pulled from NowTV / BT TV? Also, I'm unable to install your app from the Google Play Store, it's giving me errors and promoting me to report you to Google (I haven't yet).
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Dave Rutt
(@rutty_uk) reported
The first TV our family had took a few minutes to warm up after turning it on. The modern version of this is waiting for the NowTV box to boot up. So sloooooooow! Also, NowTV has the absolute worst UX TV channel selection system. Awful
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Ally Millar
(@ally_millar32) reported
from
Cambuslang, Scotland
@NOWHelpTeam Hi. I am trying to sign up to NOWTV but the sign in on your webpage does not work. Please can you resolve this so I can start my contract.
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Fiona Lang 💙 🇪🇺🏴
(@FionaLang20) reported
@NOWHelpTeam You’ve literally copied and pasted the same response to each and every tweet anyone has sent you. That’s awful customer services & evidence of how little you care about your customers. Complaint going in & account cancelled. #NowTV is so not worth the money.
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Steven Battelle
(@StevenJBattelle) reported
@george_garner8 I’ve found it works great on laptop/ iPad etc but awful on a tv through nowtv which is how I usually watch itv
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B Cunliffe
(@metalfin) reported
The @NOWTV app doesn't work on my Nokia Smart Phone
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Bludgeon Riffola5150
(@Winterfell74) reported
@itvhub Glad I'm not the only one experiencing these problems, well at least the final is on BBC 1. Alternative platform's, I can only think of probably NowTV, Dazn or an Iptv service.
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Michael Boyd
(@AltonTowersMike) reported
I can’t watch Netflix,Disney+,Sky on NowTv. I’m facing some intermittent problems, can’t even watch YouTube either. Everyone else having the same?
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The SNUDGE
(@thesnudge) reported
@NOWTV I'm having trouble using your online feedback. Any chance of some help please?
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London Variant
(@londonvariant) reported
Not content with having the worst UX of any platform, @NOWTV_It now ram advertising down your throat despite paying a subscription. Cancelled. #nowtv #waste
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Totsi Flack
(@TotsiTweets) reported
@BBCWomansHour had exact experience with Curry’s and NOWTV — only Twitter to customer service worked to resolve issues. It’s now my go-to solution.
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Ali Carter
(@dolalyali) reported
@NOWTV ive had nothing but problems since I changed to Nowtv broadband even just waited to speak to someone and got cut off! Not the easiest company to get hold of! Broadband is rubbish checked phone lines and said that and technical engineer was neeeded yet I’ve heard nothing!
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Karrtastrophe
(@karrtastrophe) reported
@NOWTV hi, I've tried to use you're find my account feature on the website and it doesn't work. You're taking money from my account yet none of my log one work so I'm a bit confused as to why when I've already got an account I use and am being charged for. Please help?
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Simon Oldfield
(@oldfield_simon) reported
@NOWTV How do I make a complaint, your web-form doesn't work and you have no email address! #crapservice #avoidingcomplaints
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Nat Glaze
(@nattglaze) reported
@PrimeVideo why won't my app on nowtv work? Tried everything and really want to finish clarksons farm
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AndyJay1 🇪🇺💙❄ #FBPE #FBPPR
(@AndyJay1) reported
@NOWHelpTeam Spoke too soon ... link dropped and now "we're not online" whatever browser I use What's happening with NowTV ... is this problem escalating?
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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𝘋𝘦𝘦𝘋𝘶𝘣
(@unlockedaisy) reported
@NOWTV @SkyHelpTeam Hi there, any known broadband problems in postcode: SK9 2SH? My friend is working from home, reset router and computer - still cannot get on the Internet 🙄
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Alice
(@Backpainandwine) reported
@TheyCallHimR I only have nowtv - would that work?
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Julie Clarke
(@ClrkJul) reported
@NOWHelpTeam Hi Nowtv Enter Code is not excepting it says error please try again later. I even refreshed to a new code.
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Bludgeon Riffola5150
(@Winterfell74) reported
@itvhub Glad I'm not the only one experiencing these problems, well at the final is on BBC 1. Alternative platform's, i can only think of probably NowTV or an Iptv service.
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Fiona Lang 💙 🇪🇺🏴
(@FionaLang20) reported
You’ve literally copied and pasted the same response to each and every tweet anyone has sent you. That’s awful customer services & evidence of how little you care about your customers. Complaint going in & account cancelled. #NowTV is so not worth the money.
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Josh
(@JoshVorteX02) reported
@j8lzy @NOW NOWtv is easily the worst streaming service ever created, shame because it's got the best content
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London Variant
(@londonvariant) reported
Not content with having the worst UX of any platform, @Now ram advertising down your throat despite paying a subscription. Cancelled. #nowtv #waste
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Neil Corbett
(@cpd_iii) reported
@NOWTV got sports day pass in May that was meant to have 5 mths mobile access. Never recvd code for the mobile. Plz help.
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lauren
(@laurenpclarkxx) reported
@NOWHelpTeam our nowtv hub just isn’t connecting/providing internet connection. it’s been up and down ever since we came to nowtv for our internet and i’ve had enough of it. i’m constantly turning it off and back on again, nothing seems to work.
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e ♡’s married in vegas
(@unsaidjdm) reported
@Ellie_LilyB mines NOWTV and it’s just awful
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Julie Clarke
(@ClrkJul) reported
@NOWHelpTeam Hi The Nowtv Enter Code will not accept the code even after I've refreshed for a new code. Says Sorry there is a problem please try again later....
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Kirsty Cadey
(@CadeyKirsty) reported
@NOWTV Your website is shockingly awful. Your website doesn’t submit complaint forms, an error message always appears. Not very good customer service at all