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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (36%)
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Buffering (31%)
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Sign in (27%)
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Playback Issues (4%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Cardiff, Cambridge, Reading, Southwark, London, Exeter, Hackney, Bristol, Swansea, Maidstone, Liverpool, Glasgow, Coventry, Southampton and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Buffering | |
| Cambridge |
Sign in | |
| Reading |
Crashing | |
| Southwark |
Sign in | |
| London |
Crashing | |
| Exeter |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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ScottCK66
(@ScottCK66) reported
@bookingcom Still not been refunded my double charge for accommodation. You people are useless. It must be the worst customer service in the world. I thought @NOWTV were bad, @bookingcom You are the worlds worst. Its obscene how bad you are #BadService
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Laura Emma
(@LauraTringham) reported
@NOWHelpTeam anything I play through NowTV has awful sound and glitches. I know it isn’t the devise because if I watch things through the smart tv it is fine so it the NotTV box. Help please.
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Deadtooth
(@DOUGALL_BSC) reported
@NOWTV got 5 month prepaid sports membership I can't use. Help!
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lucy 🙃
(@Lucyy_A) reported
@NOW Hayu is still broken on my NowTV, have you got an update on when it will be fixed?
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Mthwakazi
(@Cakide1) reported
@NOWTV I have a problem with your BroadBand service and customer service is jungle I am deciding jump ship my internet connection keeps on dropping and says check filter etc did all that but no change the line is okay phone works too S611TP
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James Walsh
(@walshpjames) reported
@FauxRomantic True, that's the worst. But is it as bad as NowTV putting a trailer before a show we were watching...for that very same show!!!????
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Mook®🦉
(@escribitionist) reported
and got a voucher code from #nowtv for a free entertainment pass for this trouble i've been through.
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Andy B
(@andybwriter) reported
@rudemrlang @MatthewRimmer Don’t you find a lot of stuff on NowTV has this problem? I do! But then I watch most TV with subtitles now because of mumbling and my diminished hearing.
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Antony Humphreys
(@AntonyHumphreys) reported
@NOWHelpTeam can you explain why All4 app keeps crashing. Have de/re -installed app and NowTV stick is updated. Problem doesn’t exist with All4 App on SamsungTv
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-𝐃𝐚𝐳 🍀🏴-
(@OutlawScotsman_) reported
Is anyone else getting this when they open up there @NOWTV_It App? How do I get rid of it as everything else on my broadband works, BT Sport, Netflix etc. #Help #NowTv
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Glyn 🇬🇧
(@Atomheart1972) reported
@NOW It's really unbelievable how NowTV does not work on Linux or ChromeOS in the year 2021. They must be losing so many customers who aren't owned by Microsoft.
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Beccybecster
(@beccybecster) reported
Hi @4Viewers I’m having the exact same issue others mention about watching All4 through NowTV on Roku device. Tried restarting everything and my software is up to date. Just keeps cutting off programmes and returning to main Now menu. Same issue not occurring on All4 on iPad 🤔
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Peter Goadby-Watt ♿️📷 #WeAreStarfleet #WeThe15
(@Peaky1966) reported
@thejayfaulkner Had Virgin for years, never had a problem. Streams really fast. I ditched Virgin TV though and got a NOWTV box, much cheaper and more versatile
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🇬🇧FarCough🇬🇧
(@loveslucozade) reported
@jonnysta @JohnCrossland @firstdirecthelp Switch off your WiFi and log in on 3/4g. It should work. NowTV and sky are the same lot.
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Wilko
(@Wilko79) reported
@HeyBroadband installed last week. Speed seems ok but so many websites have issues loading. Amazon was an issue, now not but now NowTV won’t stream.
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Multiples of Cat 💀💪🏻💄🧠🌈🪰🐇
(@Multiplesofcat) reported
@NOWTV we need to cancel and your website wont let us sign in!!!!
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Amy Leigh
(@AmyLeighIoM) reported
from
Ramsey, Ramsey
@NOWTV_It hi hi - if I’m seeing the latest episode of a show on the Hayu app on my iPad but not on the NOWtv App on my TV, is there any way to refresh or remedy the issue? Ta.
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Glyn 🇬🇧
(@Atomheart1972) reported
@NOWTV_It It's really unbelievable how NowTV does not work on Linux or ChromeOS in the year 2021. They must be losing so many customers who aren't owned by Microsoft.
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Adam Dutton
(@AdamDutton4) reported
Not sure if its Nowtv or Sky, but this game broadcast is awful #ARSCFC
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Ewan
(@ewan_m23) reported
@bt_uk have done this multiple times, and the issue still remains (fyi) BBC Iplayer, NowTV and plenty other streaming services work fine on our Tv it is only your app. To me it sounds like a playback issue on your part?
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Watford England 🏴ℹ
(@WatfordLondon) reported
@jiscmi No problems via mobile. Jusy through @NOWTV and @SkyUK
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BobJim
(@gneiss68) reported
@GlennVikki @All4 Dunno if this'll help but I've been going well for months with a NowTV dongle in the back of the telly.
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Russell
(@StrongerStrange) reported
Ah good… for the umpteenth time this year my internet has gone down. Thank you NowTV for your terrible service.
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Grant Taylor
(@rev9of8) reported
@dowling_andy @TSB Yep. Sky (and Sky-backed/based ISPs such as NowTV) appear to have a major DNS issue. One workaround is to point your DNS at Google's DNS servers (8.8.8.8 and 8.8.4.4) if you know how.
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KIRK BRANDON
(@kirkbrandon) reported
@sainteefs @NOWTV Me too! I missed the Chelsea Arsenal game ! Two hours trying to get it to work!!!
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rachel stephens
(@xxrach8512xx) reported
@NOWTV I cant get through to any advisors over the phone or live chat my Internet is down is this a current issue with others too? Or just mine?
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-𝐃𝐚𝐳 🍀🏴-
(@OutlawScotsman_) reported
Is anyone else getting this when they open up there @NOW App? How do I get rid of it as everything else on my broadband works, BT Sport, Netflix etc. #Help #NowTv
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first direct help
(@firstdirecthelp) reported
@jonnysta From what I can gather, NowTV and Sky are the same company and so I would assume they have the same issue at the moment. If you are with a different provider for mobile phone and have 4G you should be able to log on using this. - Alison
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Francesc CAT/NL 😷💜
(@rhinomni) reported
@antartica81 The Movistar service I have here in Spain is also fully over 1Gb fibre broadband. And when I was in the UK for work I rented a flat until last May where I had NOWTV, which is fully via fibre optic. How different is this?
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zoweeee 🏳️🌈
(@merryhippogriff) reported
@Chloow_ if you are still logged into my prime account use that!!! i bought it on there as soon as they removed it from nowtv. if you need to login again let me know