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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Buffering (39%)
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Crashing (34%)
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Sign in (17%)
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Playback Issues (9%)
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Video Quality (1%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Guildford, Slough, London, City of London, Fareham, Hounslow, Wembley, Totland Bay, Glasgow, Manchester, Birmingham, Portsmouth, Bristol, Telford and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Crashing | |
| Slough |
Crashing | |
| London |
Crashing | |
| City of London |
Sign in | |
| Fareham |
Buffering | |
| Hounslow |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Hardmania
(@Justinhardmania) reported
@NOWTV Yes and it was because of communication error in organising the technician. Still no idea of next booking to install.. asked and said it was with tier 2 and that's it..
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Katy McLeod 🇳🇵
(@Kattyness) reported
Why does @NOWTV feel the need to blast out its little theme tune at THAT VOLUME when you login?! It’s ridiculously loud!
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Gentle Ben
(@Hibernaculum23) reported
@NOWTV You have the worst and least reliable search engine. It's just your luck if you find something that's been promoted and trailed like "King Rocker". It's there but you just can't type it into the thing that's supposed to help you find it and expect it to be found. Boo!
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thescrotie - same on gab
(@thescrotie) reported
@MoodySlayerUK @F1 Do understand your problem, I used nowtv sports until they refused to acknowledge that they weren't supplying their product during first lockdown. In fact they didn't reply to any correspondence. Lost me for good as a paying customer.
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🐈⬛Pertanga🐈
(@Pertanga) reported
Anyone having issues with nowtv in the north west of England? Just went down at around midnight, guessing some sort of maintenance.
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Coral Rigden
(@coralrigden) reported
@NOWTV as I wanted to speak with someone else they just ended the chat! How can I resolve this if they avoid trying to help me. You are awful how you treat people who have lost there jobs and just want there kids to have a little something extra through half term being stuck insi
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David Leroy Selllers
(@LeroyDLS) reported
@nowtvhelp My mum whom suffers from dementia has lost her #nowtv remote. Is there a universal one I can get as my remote doesn’t work on her nowtv 😪
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🎮 BongoBaggins٩(•̮̮̃•̃)۶
(@PlanetBaggins) reported
@4Viewers @rjwalkerskipton Same here. Had to sign in every time I open the app (NowTV stick) over the last day or so, now it won't log in at all ("log in error"). The details are correct, I can sign into the website
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David Hornsby
(@Davidmhornsby) reported
@nowtvhelp @NOWTV According to your online check there is no faults on the line, but yet I still am getting less than half of your ‘guaranteed’ speed that, before the work, I was reliably getting. I have also contacted you with all details via DM. I wait for a response.
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Jesse Quiñones
(@JesseQuinones81) reported
@nowtvhelp Hi there having consistent issues watching content on @NOWTV. Keeps telling me it can't upload. Literally happens every other week. Can someone get in touch to offer assistance
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Rob Smith
(@avnerd98) reported
@NOWTV Why isn't my Sky sports TV Pass not working please?
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James toms
(@Jammie81Toms) reported
@l33ble @NOWTV I agree awful the writing dreadful we learnt nothing about any of the characters at all, no great discovery or journey to find herself no reason to get invested in the film why did she destroy that power plant near the beginning waste of time.
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Jennaarrrgghhh
(@thejennawatt) reported
@nowtvhelp hello, we’re experiencing an internet outage in our area due to an issue with openreach, some providers have been reconnected but our NOWTV Broadband has been down for 60hrs+. Can you provide an update on when our broadband service might return?
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Jagman i-Pace
(@derrickra) reported
Warning do not use nowtv. I have been trying for 4 years to find out why they are charging my credit card. They do not have any help desk or phone number. Each month my credit card company have been recharging them back. Had enough of it - cancelled my credit card. @nowtv
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Amber B
(@xAmberBx) reported
So do @NOWTV @nowtvhelp never pay the cashback promised as part of a deal or am I just unfortunate?! They appeared so helpful when I first raised the issue but now I hear nothing??
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Vincent.
(@justmevincent) reported
@NOWTV Thanks. I've tried your automated bot and it's hard work whereby the subject matter is not available
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HowzThat1 delivers Drugs & Safer Online Education
(@HowzThat1com) reported
@nowtvhelp been having a problems with watching any programmes on Nowtv on my LG TV, I remember there was a problem with customers who own LG TV the last time??
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Katie Stephen
(@_KatieStephen) reported
@NOWTV I am having issues with my broadband and would like to speak to an advisor on the phone but your website won’t provide a number. Can you give me a number to call, please?
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David Leroy Selllers
(@LeroyDLS) reported
@nowtvhelp - hi team so sorry to bother. Sadly, my elderly Mum has lost her nowtv remote. Having dementia she has lost it before but I simply cannot find it. I have tried to use the remote for my one but it doesn’t work - she’s simply lost without it
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Travana
(@Travanaa) reported
@NOWTV your staff are very unhelpful and unwilling to help. I’m appalled at the service I have received from you
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Coral Rigden
(@coralrigden) reported
@NOWTV said I had clicked on something so was charged for it, I didn’t select any extras but because my boys have clicked on it, it’s charged me. They refuse to help and just say tough that’s how it works. Please don’t fall for the free 7 day trial it’s all a con!!
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Adam
(@ReesonAdam) reported
@NOWTV HELP!! It is impossible to cancel my subscription with you. Been trying for 3 months. Let me speak to a human!!
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Coral Rigden
(@coralrigden) reported
@NOWTV Don’t fall for it, they say 11.99 then charge £25 You are awful how you treat people who have lost there jobs and just want there kids to have a little something extra through half term being stick inside. I’m so ashamed of our country and companies that take advantage!
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Connor Miles
(@Connor_Miles) reported
@NOWTV I've used our Nvidia Shield, both mine and my partners phones, our laptop and our tablet. All saying an unexpected error please try again later. This has been happening since I signed up. I've never been able to access it
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Chris Mandle
(@chris_mandle) reported
Hello, I am a grandad please help: why can’t I install NowTV on my Firestick? It’s definitely one of the compatible ones but I can’t find the Now app anywhere and I have looked 😤
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Connor Miles
(@Connor_Miles) reported
@NOWTV @nowtvhelp I can not get any help with accessing my account. I have tried calling, using your help page and the chat. I'm paying for a service i cannot use and have never been able to use
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Mitzi 💙 G&T
(@Mitzi_Macintosh) reported
So we have @NOWTV and it has the worst user interface ever. Don’t even try to rewind if you miss a line. 📺🔫
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Travana
(@Travanaa) reported
@NOWTV tried your live chat, the cut me off one conversation after nearly an hour going round in circles. Started another chat but had to go back to the beginning so not further forward. I will now complain to CISAS as yours staff are still unwilling to help
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Zubair
(@Zubi_Q) reported
@rosstmiller Netflix, Amazon and Disney. Cancelled NOWTV as I couldn't keep up with their awful expiry dates for shows
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🐱🇸🇾
(@asko_24) reported
@NOWTV your service is terrible and one of the worst websites I’ve ever had to navigate. Customer service is so rude and completely useless. Sort it out and refund me you absolute clowns.