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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Buffering (33%)
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Crashing (30%)
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Sign in (30%)
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Playback Issues (5%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Bideford, Islington, Croydon, Bury, Cardiff, Leyton, Poplar, Southend-on-Sea, Balham, Tower Hamlets, London, Wishaw, Pontypridd, Derby and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Bideford |
Buffering | |
| Islington |
Crashing | |
| Croydon |
Buffering | |
| Bury |
Buffering | |
| Cardiff |
Sign in | |
| Leyton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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The Implacable Huck
(@HuckaDuck) reported
@SOUTHDW @NOWTV It was awful, they ruined the characters all to try and make Charles the bad guy, why would Ruth become best friends with the woman that killed her?
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Robert Elliot
(@RobElliot266) reported
@NOWTV Error ID: 509271976-128734 (1130707898): []
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Robert Elliot
(@RobElliot266) reported
@NOWTV If your form doesn't work on chrome on safari you have a quality problem.
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Sarah Taylor
(@sarahtt1978) reported
@NOWTV Worst film ever i had to turn it off half way through
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Samantha
(@Smfak8) reported
I'm currently with @Virgin but will absolutely be going back to @NOWTV Never ever had a problem with them and virgin are shite
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Neilsenhuttl
(@saints247) reported
@nowtv availability on Apple TV 4k is abysmal. Have both ent’mt and sports, I reckon only works about 50%. Either we get “Nowtv Not Available” error or more commonly “there was an error in player”. Every other app works fine. Tried restarting, wifi off/on, deleting app. No change
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NOW TV
(@NOWTV) reported
@hoggdoggydogg Hi Andrew. thanks for getting back to me and I do apologise for the delay in response our team work form 08.00-20.00 Andrew we have no reports of this. Can you please uninstall and reinstall the nowtv app and tell me if you are able to select this option then. Thanks
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Gareth Williams
(@garrob66) reported
@NOWTV @MWApeRescue There seems to be an issue with playing the Monkey World Specials. I have downloaded them onto the Now TV platform but when I want to play it comes back with "Sorry, there was an error with the player". Sounds like I can't access the server
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Pearl Wonder
(@PearlWonder1) reported
@NOWTV Terminally slow internet for the last 2 weeks and completely unable to get through to your customer service team - no number online and no 'available' agents on chat - please help. Extremely disruptive to work
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Andy Lonsdale
(@AndyLonsdale7) reported
@Tiggy_Cambridge @Scubes__ I’d borrow someone’s NowTV log in, and then make a point of not watching it on purpose Terrible “Hurh hurh Nic Cage doing mad ****” is a genre that needs to give over now
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Karl Kramer
(@karlkramermusic) reported
Trying to resolve a serious playback issue with @NOWTV and they just keep responding with copy-paste template emails that are irrelevant, and ignoring my requests for escalation! I pay for your service, provide me with customer service please @nowtvhelp !
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rochhhh
(@rchrae) reported
@NOWTV I’ve tried deleting the app and rebooting my phone. My phones updated with ios14.5 and because it’s a mobile pass it cannot be used on my laptop. Please help. Wanna watch the rest of the man United game
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rosalind keenan
(@rosalindkeenan) reported
@nowtv. The sound quality at end of episode three of zerozerozero is really bad quality. Good job there was subtitles
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Josh
(@ACL_Josh) reported
@Tino_Ferreira23 @NOWTV @NOWTVSport are you actually ***************?! Trying to lose customers?! Fix your **** else we will ALL start streaming instead of paying your ridiculous £25 a month!
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@kenhenshaw3
(@kenhenshaw66) reported
just to let others know my nowtv had gone off no phone line either they have got big issues come on get it working ffs it keeps going on off ggrrr havent tried the landline yet even my mums as gone off two and she's 3 miles frm me tthought i say
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NOW TV Help
(@nowtvhelp) reported
@Edwardc48095471 Hi Edward, Apologies for the delay in response, if you are still having issues please send us a DM to NOWTV
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rochhhh
(@rchrae) reported
@NOWTV Yh my problem is with the NOWTV APP, I have the mobile sports pass and the app keeps crashing when I try to open it and I’ve missed all the games from yesterday and today. I’ve spoken to an advisor over the chat on your website and they were unable to help.
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Natalie
(@Curlycurlysue83) reported
@NOWTV are their technical issues at present? I signed my parents up for a free trial on Sunday it worked that night. Then ever since the message 'unable to connect to sign in, please try again later' has been there constantly on the laptop.
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Rory Standley
(@rorystandley) reported
@NOWTV FYI unable to buy a pass using Firefox “we’re having trouble displaying passes” absolutely fine on Chrome so panic averted for the football today! Firefox it would seem the page thinks I already have an existing pass but I do not.
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Adam Jones
(@adamnjones) reported
@nowtvhelp I've purchased NOW TV via my BT TV account. The channels work on the STB but when I created a nowtv account as prompted I never received a welcome email. If I attempt to reset my password the email address is accepted but I don't get an email. Spam is empty
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Aimi Rix
(@Aimizing) reported
from
Luton, England
@NOWTV Doesn’t get a chance to buffer as I rarely get to watch a show
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Ellena Bournat
(@BournatEllena) reported
@nowtvhelp I previously messaged in December regarding our internet and TV being cut off in error. 2 months later we are finally reconnected but I am awaiting a response to my complaint letter. We are owed over £350 in total from @NOWTV and have been treated appallingly.
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Jayden
(@Jayden97352568) reported
I’m I the only one having problems with @NOWTV @nowtvhelp
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Aimi Rix
(@Aimizing) reported
from
Luton, England
@NOWTV I’m on a free weeks trial, 3 days in and it’s only worked 50% of the times I use it... I’m on Amazon fire stick, also same issues on my partners account using PS4 in different location
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rchrae
(@rchrae) reported
@NOWTV @nowtvhelp @NOWTVSport Please tell me why your online operators are unable to help and yet I’ve been told you have no mobile line. Imagine paying for the mobile sports pass and unable to use it Speaking to your advisor and suddenly the connections gone. #shitservice
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Robert Elliot
(@RobElliot266) reported
@NOWTV Returns a 400: Insert failed. First exception on row 0; first error: CANNOT_EXECUTE_FLOW_TRIGGER, We can't save this record because the “CMP - Standard Case BB&T” process failed. Give your Salesforce admin these details. Profile does not have access to: processbuildernoaction\n
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Neilsenhuttl
(@saints247) reported
@rchrae @NOWTV I have been having similar issues with app on Apple TV 4K, I’ve got entertainment and sports, works about 50% of the time. Trying to watch PL this afternoon, just get “error in player”, done all the normal restarted, wifi on/off, deleting app bollocks, no change.
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Clare D 🐾
(@claredoc76) reported
@Reading106 @EFL_Comms And it keeps buffering and pixelating! It's not my internet connection either, as zero problems with NowTV and other apps.
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Joe
(@JoeHancockUK) reported
@NOWTVSport @NOWTV watching sky sports on Sony bravia TV via the tv app. Have HD option but whenever a game starts it pixelates? No buffering, doesn't lose connection but quality dips in and out? Any ideas? Not an issue with other streaming sites. 72mbps download speed..
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teena
(@teenamarie1970) reported
@NOWTV The picture quality has been really bad recently. Pixilates for a few minutes then ok