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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (36%)
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Buffering (31%)
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Sign in (28%)
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Playback Issues (4%)
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Video Quality (1%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Derby, Enfield Town, London, Ealing, Reading, Finchley, Manchester, Milton Keynes, Birmingham, Brighton, Cardiff, Stevenage, Newcastle upon Tyne, Accrington and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Crashing | |
| Enfield Town |
Video Quality | |
| London |
Crashing | |
| Ealing |
Sign in | |
| Reading |
Buffering | |
| Finchley |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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OJ
(@ojclayt) reported
Only NowTV wifi would send an engineer out to fix your wifi and it ends up being worse once it’s ‘fixed’ absolute **** *****
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Michael J
(@xplorermj) reported
@nowtvhelp tried to sign up for sky sports pass yesterday it kept saying "unavailable" the internet was working fine as the rest of nowtv etc was fine, I couldn't watch what I'd planned to as the system just wouldn't process, kept saying error.
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⚡️Kathryn⚡️
(@kathrynwoodz) reported
does anyone with a nowtv login wanna let me watch Lovecraft Country!!!
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Joe
(@JoeHancockUK) reported
@NOWTV Uninstalled app but still getting same issue?
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Tallin Beckett
(@TallinBeckett) reported
@NOWTV my parents cannot stream any films on the Disney+ app. Buffers then says timed out. Stick is up to date and have reinstalled the app. Any help would be appreciated.
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Hayley 🦄
(@hayleymasonn) reported
from
Galston, Scotland
@NOWTV @nowtvhelp I’ve just had a payment of £3 taken out of my account and have no idea why, Any way to help me find out why this is?
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🇬🇧Mad🇿🇼
(@madtvallen) reported
@nowtvhelp I've tried everything. I cannot login to Nowtv which means I cannot watch anything and I cannot cancel. This has been the case for a year.
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Mike Ward
(@MikeWar44598772) reported
@NOWTV Season 3 episode 10 of Magnum is not available. Usually available at 21:00 Sundays. Is there an issue please?
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David McDonagh
(@davmcdngh) reported
from
Hove, England
Anyone else’s @NOWTV not working ?
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Angela Hellis
(@angiehellis) reported
@NOWTV is the website broken?? Trying to sign up new connection for broadband, days now keeps saying "Oops, something gone wrong". Can't sign up, cannot connect to advisor either. Just autobot in circles!! Don't you want my business?? Advice??
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Joe
(@JoeHancockUK) reported
@NOWTV 72.2mbps, no issues with any other streaming sites..
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KTCountrymouse
(@KTcountrymouse) reported
@NOWTV we repeatedly get a message saying says "unable to connect to sign in, please try later" when trying to sign in on any web browser. Are there problems with the site currently? Thank you
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Paul Wilson
(@ambythepamby) reported
@nowtvhelp Yes, the passes were successfully redeemed and were on my account. They just suddenly disappeared. I would suggest you look at the extensive emails with your (unhelpful) customer service team. NOW TV Help - Case ID: 08961485 () #nowtv
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Marc Aspinall
(@MarcAspinall) reported
@NOWTV There was no subtitles available for The Kitchen. Other shows, the subtitles might show up, lag then drop out. I remember Succession was the last drama I watched and that had issues. Perry Mason was another that was particularly annoying. My sister couldn't follow that one at all
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NOW TV Help
(@nowtvhelp) reported
@Jake_Shakey Jake I just want to check something if that is OK? can you please uninstall and reinstall the nowtv app on your phone for me? Did you say that all other apps are casting no problem without any issue? thanks
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J Ω E Y 🇮🇪
(@DarthKinkus) reported
@fringebats I didn't know NowTV had Sky channels what ?? 😭 I just hope we're able to get good quality streams of it from here if it's the only option 🙁 Thank you though Fatma!
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Dan 🏴
(@danieljaws93) reported
Credit where it's due, I reported a problem to @NOWTV yesterday regarding our recently installed broadband - they had an engineer out today who's fixed the issue and now everything is working as expected. Awesome stuff, @NowTVHelp. #ServiceStandards
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neal
(@darkmoon2000_uk) reported
Terrible delay on @NOWTV watching the football. Goal alerts from app before I actually see it. Surely can do better than that
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Matt
(@Varanus261) reported
Please don’t be Sky/NowTV in the UK and their low *** bit rates and terrible audio compression 🙏🏻 #SnyderCut
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Dully At The Movies
(@el_dully) reported
@MisterTommy_ The worst possible outcome but hopefully made better if it’s available to watch on NowTV
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Luber Facts
(@Luber_Facts) reported
@NOWTV It looks good except for the really dodgy hands issue. Has this been edited? Thanks
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Steven Davis
(@stevedavis19990) reported
@nowtvhelp I am having issues because @nowtv purposely make it difficult to cancel in the hope you can take some extra money from people. There should be an option to cancel on your account through simply clicking a "Cancel" button like you can do with any other service such as Netflix.
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Christopher Rowe
(@KernowChris) reported
@BBCiPlayer @BBCSounds Is there a problem signing in on @YouViewSupport devices this afternoon? Access account page use correct password, not accepted. BBC Sounds ok on iPad and NOWTV devices.
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Ed T
(@edtsummer) reported
@youtube @TeamYouTube Some videos not playing on roku in uk. Black screen, was ok yesterday. Same videos play on non updated nowtv branded roku devices. The constant problem appears to be pre roll ads.
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ScottCK66
(@ScottCK66) reported
@claudelittner @BuyCarParts @GLS_Germany Can't get the staff nowadays Claude. I was as frustrated at NOWTV for their ploy to get people to pay for a better quality picture. So they fuzzed the picture, watching the football the players were blurred you couldn't see who was on the ball. Yet adbreaks were crystal clear😤
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JVNqueen
(@NqueenJv) reported
@NOWTV Thank you. That's a shame, I'd hope that @WalkingDead_AMC @AMC_TV would be able to supply subtitles to help viewers watching TWD on NOWTV.
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Mr I.I
(@MrII00289659) reported
@NOWTV Havent had internet for days now...was told it was a definitely a router problem so they sent a new router..router setup, still the same issue, apparently now it's a problem with the line. What changed??? No one touched anything...myself and wife have not been able to work
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Andrew Mizner
(@amizner) reported
@nowtvhelp @NOWTV That's odd, because I had a bit of trouble with my password but then successfully logged in and started watching before it shut me out. Have DMed main page, thanks.
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Jeremy Warmsley
(@jwojwo) reported
@NOWTV While you're at it could you fix the garbled subtitles on the pc app? Thanks
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meez
(@lonny_aster) reported
@fringebats Whatever you do I wouldn't recommend NowTV, Fatma. The streaming quality is pretty horrendous and I had to endure that for the entire final season of Game of Thrones lol