Is NOW TV down?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours

The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NOW TV Outage Chart 11/30/2023 02:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Buffering (36%)

    Buffering (36%)

  2. Crashing (33%)

    Crashing (33%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (4%)

    Playback Issues (4%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent NOW TV outage reports came from the following cities: Cricklewood, Northolt, Leeds, Derby, Cardiff, Bradford, Edinburgh, London, Birmingham, Ealing, Luton, Longfield, Newport, Fulham and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomCricklewood Crashing
United KingdomNortholt Sign in
United KingdomLeeds Buffering
United KingdomDerby Sign in
United KingdomCardiff Crashing
United KingdomBradford Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Variola3 Heather Collins 🦋📚🎓🧬🩺⚰️ (@Variola3) reported

    Hey @NOWTV any idea when the connection issues will be resolved in the south east? We have had intermittent issues all afternoon, then complete no broadband, and now back to intermittent. Lots of reports on Down Detector too.

  • ChrisPegg007 christopher pegg (@ChrisPegg007) reported

    @NOWTV @nowtvhelp are you aware there bad broadband problems right now? Seems our area at nr11 in aylsham is having problems

  • rpgnut23 Zaki D'jura (@rpgnut23) reported

    @NOWTV having issues with the internet. keeps going to a crawl or cutting out entirely yet the hub is showing 3 green lights

  • GGottfried1 Glenn Gottfried (@GGottfried1) reported

    @nowtvhelp hi, having issues where my broadband keeps going on and off. Ran an a service check on the nowtv website - said it recognises broadband is slow but couldn’t diagnose the issue and asked to contact now tv. Any issues in the Stockport area?

  • KathW80 Kathryn Williams 🎄 (@KathW80) reported

    @NOWTV In the past month or so it’s dipped offline a few times which has made working from home more difficult- no issues spotted on service status. I want to swap from brill broadband to fab fibre - but is the fav fibre deal (£24/12mths) only for new customers?

  • RPartytime Partytime ⁷♿🏳️‍🌈🌹 (@RPartytime) reported

    Messed around with all possible options with my powerline and didn't think to check for outages. Turns out tons of people are having issues with @NOWTV broadband.

  • Variola3 Heather Collins 🦋📚🎓🧬🩺⚰️ (@Variola3) reported

    @NOWTV hey there, any ideas when the outage will be fixed? Reports of issues on the Down Detector page in the south east, we have no broadband.

  • MGall1992 Dr Maria Gallagher (@MGall1992) reported

    @NOWTV Hello, we're having issues with our broadband not reaching the DNS server every couple of minutes. We've restarted, unplugged etc., but still having problems. Where can we get support for this?

  • AmeliaSnaps Lainey (@AmeliaSnaps) reported

    @NOWTV Yes we cast to the other tv and there’s no problem . Different device though ?

  • ali2597B Dido’s Addias Hoodie (@ali2597B) reported

    My mother is honestly the reason I have trust issues she literally puts the bug in my ear about everyone like she’s now convinced my bf is using me for my NowTV account HAHAHAHAH

  • Kezlarrrrr Kezlar (@Kezlarrrrr) reported

    @nowtvhelp My NowTV Stick has not been working correctly since I got it in October, and I can't find anywhere to get in touch with you!! Please can you help? It's constantly flashing black on/off screen and freezes my TV constantly. I was better with the old box it replaced! 😕

  • FIspaceman FISpaceman (@FIspaceman) reported

    @NOWTV is anyone else having issues with their broadband? I’ve checked the lines and it’s all fine but I have no service

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV Going into home on smart tv, google search and try and sign in that way. Can’t get the not tv app on the smart tv

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV So if I got a chrome cast and used the app to them stream across to the tv would that work?

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV Has managed to create account now but on smart tv getting error message when trying to log in!

  • iDashItAll Mitch (@iDashItAll) reported

    @NOWTV want to watch programmes you have but your app is awful. Slow. Clunky. Inflexible. Keeping getting chucked off the internet. Arrrgghh.

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV Yes it works on phone. It wasn’t but started to work last night so that is ok

  • cgpwhite83 Chris White (@cgpwhite83) reported

    @_liseexo @NOWTV @nowtvhelp Same as me... well not the assignments just the Now TV issue

  • RoliePolieeOlie Olie (@RoliePolieeOlie) reported

    @nowtvhelp @NOWTV hey is there an issue with now tv app on Samsung TVs playing content at the moment? Tried everything and no luck - on a trial atm and will have to cancel if I can’t get it going.

  • suedepyjamas 👻 (@suedepyjamas) reported

    @ismisemelissa @NOWTV It doesn't seem to be that 😢 thank you for trying to help though!

  • nt_richards AJ (@nt_richards) reported

    @RPartytime @nowtvhelp Yeah my TV is running streaming apps fine, but most websites don’t work and phone apps are all having problems. But apparently everything is fine according to the NOWtv technical section on their website!!

  • BexyWexy89 𝖡𝖾𝖼𝗄𝗂 (@BexyWexy89) reported

    ******* NowTV taking off all of their Air Crash Investigation episodes literally a week before I finally got round to watching them 😩

  • sambee1 Sammy-Lou (@sambee1) reported

    @NOWTV My TV, I have the entertainment pass and don’t usually have any problems watching Sky, but when I search it’s not there.

  • a7uns Alun Watson (@a7uns) reported from Barton-le-Clay, England

    @NOWTV any issues with broadband in MK45 area?

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    Look out for emails from the Accessibility Team. Emails are received on that case number. Some @NOWTV staff sending emails from the Accessibility Case number tells me to contact the accessibility team on the site. Round in circles. No help from the Accessibility team @nowtvhelp .

  • XnowhereXmanX michael john day (@XnowhereXmanX) reported

    @googlenest No I’ve had no problems with YouTube Netflix or other. I don’t know if it’s a fault with Nowtv.

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV Even without the app, surely, you can sign in via the internet section though??

  • NOWTV NOW TV (@NOWTV) reported

    @Tinkz_25 I do apologise for the mix up in makes of TV's You won't be able to use the inbuilt Internet browser on your Toshiba television to watch NowTV, where only Windows or Mac PC's / Laptops will work on the NowTV website using the NowTV player software.

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV So if it’s not supported would a chrome cast work ?

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV When going into sign in, it’s giving an error message