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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (32%)
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Buffering (29%)
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Sign in (26%)
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Playback Issues (11%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: London, Godstone, Edinburgh, Preston, Manchester, Bristol, Blackwood, Reading, Leeds, Telford, Liverpool, Cathays, Corby, Gravesend and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
| London |
Crashing | |
| Godstone |
Sign in | |
| Edinburgh |
Sign in | |
| Preston |
Buffering | |
| Manchester |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Reeds Wood
(@LaverdaJota180) reported
No phone/broadband connection for 12 days. Fix promised 8 days ago by @NOWTV. No mobile signal in area. Vulnerable person and emergency service worker living here. NOT GOOD ENOUGH. #nowtv #poorservice #sky @SkyUK
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Eviewonder22
(@eviewonder22) reported
@NOWTV still waiting after a month for NOW to do the nice/ethical thing and refund 300 paid in error for an account made either in error when they can see I have an account that I use and pay for every month. Email/chat/Twitter-tried all. Awful customer care.#CostOfLivingCrisis
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Colin Bingham
(@blackborne100) reported
@karunchandhok @SkySportsF1 It might help if your company, in the guise of NowTV, allowed roaming. As you've failed and don't you've lost my subscription.
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Stuff said late
(@LateSaid) reported
@anon_opin Probably have a point but it's definitely not the worst. Have you tried watching TV through the Nowtv desktop app!? Click play about 2 days before you actually want to watch the show! Also, iPlayer goes up to 11!
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Stuart Barber
(@stuartbrbr) reported
Really disappointed with @NOWTV_It after they decided to deduct money from me for a membership I never wanted nor requested. Unfortunately they’re ignoring my requests for a refund, hoping @Ofcom will be able to help. Strongly suggest everyone is careful when using #NOWTV #ofcom
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James Richardson
(@richajam) reported
@NOWTV I am having trouble logging in. I have tried resetting password, but the reset page doesn't work. I've tried from multiple phones and desktops.
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•
(@ftblthoughts) reported
@afcpabIo_ @SkyHelpTeam I've got it through nowtv so hopefully it would work through that
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TheOriginalPhillCollins
(@phillcollins08) reported
@virginmedia I shouldn't have to move my room around for a different BB provider. Had no connection or drop out issue with nowTV!
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SwerveZone -_•
(@SwerveZone) reported
@nats4_ I use nowtv to watch f1 and such,can’t really manage to find any motogp streams that’s the worst thing 😭😭
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Alex 🇺🇦
(@MrAlexJP) reported
@NOWHelpTeam Help please. My NOWTV Hub Two no longer connects to my Sky Q box. Tried everything I can think of, and have spoken to Sky who can't resolve it
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Cathi
(@CathiHickford) reported
@MartinSLewis Yes. So much cheaper and you usually get sent deals for money off to come back when you cancel one. Currently have Nowtv cinema at £1 a month then will stop and switch to another. Prime doesn't really work for it though. It's a have it or don't sort of thing it seems.
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David Nash 🇺🇦
(@StormingNormal) reported
@NOWHelpTeam Thinking about changing broadband provider to Now and getting the NowTv entertainment deal, can’t see if this (Nowtv) will work on my nvidia shield. Will it?
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Hayley Campbell
(@hayleycampbell) reported
@danfreemanfan @NOWTV I’ve tried talking about it on national radio and even that doesn’t work.
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~
(@is__raff) reported
Why the ******* hell is it so complicated to watch nowtv on a laptop!! You have to open a stupid little app that doesn’t work most of the time !!! I am going to SCREAM
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Charlie
(@charls_greenie) reported
My Nowtv keeps crashing while I’m trying to watch the race, great quality that I paid £11 for
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Eviewonder22
(@eviewonder22) reported
@NOWHelpTeam @NOW done that twice,it comes to nothing. You say you can’t do anything- tell me to use chat, I do, they tell me to email, I do, they don’t reply/ignore/close the case. Now I’m just so angry that I’ll keep posting how awful @NOWTV are until they behave in an ethical way.
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Matt Galvin
(@mgalvin) reported
Quality of @NOWTV stream tonight is abysmal.... Absolutely shocking quality for 2022. Will be looking elsewhere for the next game!
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Rosie Baker 💙
(@rosiebaker) reported
@NOWTV I've moved into a new flat, ordered my internet almost a month ago to ensure it was ready the day I move in because I work from home, and now you're telling me my line hasn't been activated and to wait up to 72 hours for an email from another team to tell me why??
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Andrew Haynes
(@AndrewHaynes72) reported
@btsport your streaming service is absolutely rubbish, why am I bothering paying for this????? Don't have a problem with NowTV so don't blame my Internet!
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Lex☮❥☮☠♚♪
(@Tattedlexii) reported
@NOWHelpTeam there is no rhobh on the hayu channel. Is this a nowtv issue ?
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Kurxx
(@Kurxx_) reported
@NOW_Ireland I have been locked out of my NOWTV account for almost a WEEK! I contact support twice last week, the first said they had to escalate the issue and I would hear back by email. When I contacted support again after 2 days, they said the same. I need this resolved!
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Gaz
(@Gazjknight79) reported
@NOWTV help I went to take up my special offer today for the sports package but it ran out yesterday and I’ve just got back from holiday
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Camilla Mills
(@millschievous) reported
@NOWTV you've taken my money but won't let me watch the Chelsea match! You also won't let me pay again! Please help
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FjordSAR CIC
(@FjordSar) reported
@NOWTV_It I strongly advise you not to join NOWTV, there is no service! They are refusing to follow the requested protocol and are cutting my internet connection. I work with emergency assistance from home and this is going to jeopardise everything! #badcustomerservice #broadband
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Alisdair Pither
(@AllyPither) reported
@NOWTV I've received a email for sky sports for £20 a month however the link to subscribe doesn't work
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jimniod
(@jimniod) reported
@Wadey1977 @DoubleHelping @MartinSLewis Try to avoid NowTV as much as poss as the streaming quality (video and audio) is appalling for the money.
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Dan
(@Tycoon282) reported
@CGtheJediMaster @SkySportsF1 ah, doesn't help on nowtv unfortunately 😬 Streams it is
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Quint Says Things
(@QuintSays) reported
@pikapies NowTV is literally one of if not the worst service I’ve ever used. It’s beyond useless, I watched 2 episodes of Game of Thrones on it a few years back and gave up because it’s so horrifically bad it took about 40 minutes to actually start watching the show. Nightmare fuel
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Darren 🖤
(@DarroOfTomorrow) reported
@pikapies Every streaming service sub should be minimum 1080p nowadays and it is ridiculous charging extra for it nowadays. NowTV's software is god awful.
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Just Thomas
(@JustThomas404) reported
NowTV worst streaming service Literally the shittest peice of **** that's ever been shat