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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Buffering (33%)
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Crashing (29%)
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Sign in (27%)
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Playback Issues (9%)
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Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Harringay, London, Doncaster, Leeds, Dagenham, Sunderland, Derby, Warrington, Croydon, Manchester, Royal Tunbridge Wells, Perth, Wolverhampton, Ealing and Taunton.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Crashing | |
| London |
Crashing | |
| Doncaster |
Sign in | |
| Leeds |
Buffering | |
| Leeds |
Buffering | |
| Dagenham |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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di fleming ۵
(@noxuisms) reported
@CharsLoDSpam if you have a smart tv then it’s on the apps on there !! we had this problem but our tv had a bunch of apps / netflix etc already on it so we managed to get it through that ! Or you can subscribe to britbox via Amazon & Amazon is on nowtv, so can watch it that way! :)
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Gemma Tunstall
(@TunstallGemma) reported
Absolutely outraged at being charged not once but twice after cancelling my contract 😡 There is no one to help on the online chat and the phone line is unavailable. Unacceptable. @NOWTV
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Keith Bennett
(@keefyB15) reported
@NOWHelpTeam is there a Uk contact number for nowtv. Your help portal is no use need to speak to someone
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@ScuderiaFerrari All those people buying nowtv passes, not gonna get to watch all that are they. And those who work Fridays will miss quali. Nicely done.
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Cathy
(@Cathy32605006) reported
@NOWHelpTeam @SteffanSmith I have the exact same problem on my new Samsung TV. Trying to watch ManU v Fulham but Nowtv is all blurry. My other TV apps are absolutely fine.
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Adam
(@wizardweb) reported
@NobleF1 The issue for me is that I only have Sky for the F1 channel and recording BTCC. (NowTV doesn’t do delayed start). I watch Netflix and Disney+ mostly. It’s really expensive for one channel, so I’m thinking of cancelling. If live races were on the F1 apps, I’d watch on that.
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Rob
(@bobbyblue5) reported
@NOWHelpTeam is there an issue with NowTV currently? When you switch it on, it comes up with the normal screen of programmes but when you choose one, it just times out?? Thanks
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TheFrood
(@RoverdickD) reported
In a slight state of panic here (in the Netherlands, where no one is showing tonight's match) - for some reason the VPN plus day pass on NOWTV shtick doesn't work! Does anyone in Britain have a brilliant idea I might try to watch anyway? @FGRFC_Official
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Patricia Creola Yoga
(@PatriciaCreola) reported
@NOWTV what on earth! My broadband hasn't been working all afternoon until now 6pm and I cannot even login to my account to get a phone number to call you. That is really lousy. I ask for immediate support.
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Jamesbuc
(@Jamesbuc) reported
Urgh. I need to watch a better film to dredge that shitfest of a movie out of my mind. Sadly wont be today, need sleep for work tomorrow. But I see Tenet is on NowTV. Maybe i'll watch an actual blockbuster instead of old and/or straight to video horror trash.
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Dr Yvonne Greig
(@GreigYvonne) reported
@nowtv after a 90 minute DM conversation I was finally given an accessible email address. You haven't resolved this issue and are still taking my money fraudulently
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matt
(@mttmcgrth) reported
@eliseybell I don’t have a tv site to recommend but rinsing the free month trial of nowtv is definitely worth it to stream it in crisp quality without the hassle (and then cancelling after 30 days)
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Ethan 🌑
(@DSTRBDEthan) reported
I feel like we should do a fundraiser for Kip, maybe to help pay for the TV his mum has just bought and get him a years subscription of both BT and Sky Sports on NowTV. If I did would people contribute? I would ofc kick it off with a donation myself.
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theloyals.co.uk
(@TheloyalsUk) reported
Any links anybody..toffeeweb down, my NowTV down...HELP
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peter talbot
(@mrsunguard) reported
@NOWTV is there a problem I keep getting Unable to connect to sign in, please try again later
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𝔸𝕕𝕒𝕞 𝕎𝕙𝕚𝕥𝕥𝕝𝕖𝕤
(@AdamWhittles) reported
@thetafferboy @carlhendy Really? I personally have no issues with it. I don't often spend a lot of time in the TV OS though. I mostly just switch between the PS5 and various streaming apps (Netflix, Amazon Prime, NowTV etc.)
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Stu Wilson
(@Stu_Talks) reported
Honestly whoever created the Nowtv app on apple tv needs to be ******* dealt with. And paired with the actual worst-ever-thing apple remote. This is my villain origin story.
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BOWEN ZHENG
(@BOWENZH35651411) reported
@NOWHelpTeam Hello, my NowTV broadband's connection is dropped. I tried to reconnect it by following what the Connection Diagnosis webpage tells me to do, but it is still not working.
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richard walker
(@rjwalkerskipton) reported
@NOWHelpTeam why the hell does my nowtv account think i live in ireland when im in uk ? I cant buy a sports extra pass because it thinks im irish. Nowtv is so stressfull. I pay now tv month pass but that doesnt show in my account, yet you take my money every month . Help ?
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James Rubberfork
(@jtruk) reported
@minxlj @jondavies I'm tempted by Hanlon's Razor - media licensing is complicated and they're bad at communicating. But this *is* Amazon, who are masters of the dark pattern... This and the pre-roll adverts aside, I'm ok with Prime Video. At least it doesn't crash all the time, like NowTV.
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laynaW
(@_laynaw) reported
@NOWHelpTeam ive just tried it on a second windows 10 device that i've never used nowtv on before, and have the same issues with the same lines of dialogue season 1 episode 4 of wellington paranormal is especially bad, but it happens to some degree to almost any episode of any show i watch
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Vics
(@Vikslew) reported
@MilesNewlove I will attempt NowTV tomorrow if I'm still having problems. I need my fix of rich women arguments.
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Ian H
(@Heardster) reported
@NOWHelpTeam No it hasn't been resolved, its been ongoing for months. I have been told by one of your colleagues on live chat that Nowtv Nowtv doesn't have the bandwidth to cope with the demand. This is a problem and you should resolve this for your customers who are paying £28 pm for rubbish
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😷 LSG 😷
(@LastSingleGirI) reported
@NotSoSlummy @CollieBobbles @skytv I have had all sorts of problems lately, both with my wifi connectivity and mini box. I'm so tired of it. And I pay a fortune for the privilege. I think you can get sky sports on NowTV? Probably BT sport as well. Not sure what I would go for instead though.
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Saskia
(@SvtHoff) reported
@NOWTV Uhm, my broadband just died mid-video call, technical line checks don't provide any issues, and your phone lines are "undergoing essential maintenance". Help...?
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Stephen Wright
(@Stephen94007266) reported
@NOWTV hi I was trying to cancel a sport membership and it offered me a deal but it won't go through just says this is embarrassing not sure what happened can you help please
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Scott Peterson
(@ScottyPetterson) reported
@NOWTV took a whole day off work yesterday, engineer didn't even show up? Not even a phone call.
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Daniel Ashfield
(@dannyashers91) reported
NowTV is hands down the worst streaming platform. But goddamn I love me that Sky content.
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Dan Wall
(@Walldanzig) reported
@NOWTV how do I get in touch with you guys every road says speak to an agent every click there after goes to a help topic that doesnt help not an agent
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nicholas roberts
(@rnick70) reported
@NOWTV How long does it take nowtv to issue a refund ?