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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Buffering (32%)
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Crashing (30%)
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Sign in (28%)
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Playback Issues (8%)
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Video Quality (1%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Southwark, Tower Hamlets, Harringay, Elgin, Croydon, Reading, Paddington, London, Machynlleth, Brighton, Camden Town, Ealing, Folkestone, Poplar and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Buffering | |
| Tower Hamlets |
Sign in | |
| Harringay |
Buffering | |
| Elgin |
Sign in | |
| Croydon |
Video Quality | |
| Reading |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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rachel 🌸
(@rxchelsom) reported
@Top_CashBack hi I signed upto nowTV broadbamd back in August using an offer for £59.50 cashback, I can see this has been confirmed but we are now well over the 15 weeks timeframe and still no sign of this being paid into my account. Please could you help?
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EnforcementDrone #RestoreTheSnyderVerse
(@NforcementDrone) reported
@fringebats Does the @NowTV pass work like streaming (on demand) or scheduled (like TV)?
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Niki
(@Niki17077040) reported
@NOWTV is there an issue? I've had "sorry, now tv is currently unavailable" for about 3hrs now even after turning it off and on again multiple times 🤔
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UserGuy1
(@UserGuyOne) reported
Just want @disneyplus to know the PS4 app is without a doubt the worst video streaming service app on the market. And I say that have used NowTV though the windows store. Barely functional, slow and buggy.
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Huw Jones
(@huwj87) reported
@NOWTV Surely this is a common problem?
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lesley jane wilding
(@wildila) reported
@NOWTV I need help please
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NOW TV Help
(@nowtvhelp) reported
@pontyboi Hi Daniel, thanks for getting in touch and I do apologise for the delay in response, our team work from 08.00-20.00. Daniel I am sorry to hear that. Can I please ask have engineers been out or have you had your nowtv hub replaced? thanks
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Matts Comics
(@Mattthewwwww) reported
@VillainsOfDC_ @NOWTV Same dude. Need that good quality lol
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Ed T
(@edtsummer) reported
@youtube @TeamYouTube Some videos not playing on roku in uk. Black screen, was ok yesterday. Same videos play on non updated nowtv branded roku devices. The constant problem appears to be pre roll ads.
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EnforcementDrone #RestoreTheSnyderVerse
(@NforcementDrone) reported
@skytv @TheNerdQueens Does the @NowTV pass work like streaming (on demand) or scheduled (like TV)?
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Huw Jones
(@huwj87) reported
@NOWTV How come your app randomly decides what streaming quality to dish out? I have to exit and replay the video or turn off the TV and try again about 40 times before it finally deems me worthy of receiving the holy grail of 7833 and then it works without a hitch. Madness.
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CoolmcGroove
(@jonabluse) reported
@NOWTV my broadband speed is ridiculously slow, what is going on? Pls help? Happening for over a week now.
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Holeyer than thou
(@grossinjustice) reported
@NOWTV Internet down in Gloucestershire. No updates on the website. Please help
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Matt
(@Varanus261) reported
@jnmaccoll @WarnerBrosUK Possibly 4K in sky cinema or just shy for those that still have sky TV. However their compression/bitrate is awful... and NowTV is far worse. iTunes/Apple TV would be my pick for getting the best possible stream. Plus has the Dolby Vision and atmos perks for those with the gear.
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daniel james lewis
(@pontyboi) reported
@nowtvhelp @W92Baj @NOWTV I’m having issues again! Broadband is down for the 7th time this year 😞 its to the point now where I can’t chill out and watch a film or play on the ps5 because it’s always in the back of my mind that it might just go off at anytime. Poor service.
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Overtheoverseer
(@overtheoverseer) reported
@NOWTV @huwj87 Why do @NOWTV consistently lie about your abysmal bandwidth issues? You need to stop blaming peoples internet connections out and sort out your awful service.
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The Mad Brewer
(@themadbrewery) reported
@jmcalder101 @NOWTV @VodafoneUK Yeah looks like you need to ring Vodafone, checked the forums and lots of people having the same issue, seemingly no way to sort it on online (unless someone gets back to you here and sorts it).
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†K.a
(@KaraAmyLarkX) reported
@NOWTV subtitles are the worst😩 either the show doesn’t have subtitles or if it does it’s completely out of sync.
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Jon Weeks
(@Jonweeks5) reported
from
Eastleigh, England
@NOWTV you're telling me I have a sky sports pass but it's not showing up on my app at all? Can you fix this the match is on!
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Dark Mysterio
(@Dark_Magik99) reported
@rickburin @NOWTV It’s not for adults, directly- it’s the original director’s original vision, but he was removed from his own project and most of his work was put on a shelf never to be seen again, but now we have the original.
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Paul Wilson
(@ambythepamby) reported
@nowtvhelp Thanks for your help, but I have tried the live chat on numerous occasions to resolve this issue and have been fobbed off constantly. The point of this post to make others aware they can spend money on the stick bundles in good faith only for their vouchers to disappear #nowtv
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peter hill
(@13Hill56) reported
@NOWTV I would love to but your system is having great problems updating my new bank card as the old one expired I am missing my entertainment I had sports movies and entertainment and this is now spoiled I have spent hours trying
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Alpheus
(@Alpheus119) reported
@thecbmlover @NOWTV I am not sure though I don't know how things work I suggest you reading the thread yourself
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Omar 🏴
(@2008Omar1) reported
@SuperChris1982 @NOWTV @SkyUK Just finished work man and that’s the first thing I did was check sky but nothing on it 😔
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Tobias
(@Tobias09352701) reported
I live in the UK, and for ***** sake why does #ZackSnydersJusticeLeague have to be on NowTV and Sky? I'm not getting the worst streaming service with the poorest quality or Sky to watch the ******* thing. Like why can't it just be on Prime or Google Play?
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Huw Jones
(@huwj87) reported
@NOWTV No way. Netflix, Prime Video and Disney+ stream in 4K without any issue and NowTV can’t even deliver 1080p without me doing up to twenty minutes of tinkering until it finally decides to boot into gear. Internet connectivity is not an issue on my end.
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𝔠𝔥𝔞𝔯𝔩𝔬𝔱𝔱𝔢 𝔰𝔬𝔪𝔢𝔱𝔦𝔪𝔢𝔰 🕷️
(@GothiccCunt) reported
Discovering that I can access Sky Crime though NowTV is simultaneously the best and worst thing to ever happen to me
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Hayley 🦄
(@hayleymasonn) reported
from
Galston, Scotland
@NOWTV @nowtvhelp I’ve just had a payment of £3 taken out of my account and have no idea why, Any way to help me find out why this is?
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Jake Walters
(@MrJakeWalters) reported
@NOWTV you emailed me to say I had a free 5 month mobile pass but i just tried using and it doesn’t work. Do I somehow have to activate it?
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Paul Wilson
(@ambythepamby) reported
@nowtvhelp Yes, the passes were successfully redeemed and were on my account. They just suddenly disappeared. I would suggest you look at the extensive emails with your (unhelpful) customer service team. NOW TV Help - Case ID: 08961485 () #nowtv