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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Buffering (39%)
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Crashing (34%)
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Sign in (17%)
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Playback Issues (9%)
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Video Quality (1%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Guildford, Slough, London, City of London, Fareham, Hounslow, Wembley, Totland Bay, Glasgow, Manchester, Birmingham, Portsmouth, Bristol, Telford and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Crashing | |
| Slough |
Crashing | |
| London |
Crashing | |
| City of London |
Sign in | |
| Fareham |
Buffering | |
| Hounslow |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Scottish Cook
(@ScottishCook) reported
@NOWHelpTeam But it's asking for login details and Iv tried my nowtv details and they don't work?
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Mr Tony
(@Tony__Danger) reported
@SkyHelpTeam It is. Unfortunately a lot of services (Including NowTV) advertise that they have subtitles, but it's not actually on the live TV, so it makes it totally unusable for people with hearing issues.
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son of man
(@grandiose79) reported
@Honey_Heidi360 Nowtv have started doing that too and lessening the picture quality unless u buy an extra. Tried watching a film and it kept buffering, unwatchable. Just cancelled it
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anon12654
(@anon126541) reported
@another07047584 @JontyEvans @SkyUK It’s not forcing anything. Those that don’t want to replace their TV’s have skyQ and those that can’t have dishes and don’t want to replace their TV’s have NowTV streaming service. Not sure what your issue is tbh
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Alex Morris
(@alexemorris) reported
@SkyUK It is but NOWTV isn’t anywhere near the level of sky with regards to investment, UX, channel selection and video/audio quality. Sky Glass looks to be the full sky experience via IP, which is awesome, I just wish I could use it on my Sony OLED.
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Alex Chinery
(@byalexchinery) reported
Hey @bt_uk can someone DM me to help with a NOWTV enquiry?
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Aden
(@AdenGFX_) reported
@shadadzai It's cause of internet, NowTV changes quality based on internet (like Netflix sometimes randomly goes blurry)
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TotesTedley
(@TotesTedley) reported
@JustHoneyBadger I mean, there's certainly awful daytime and evening live TV with ****** adverts in England too haha. I just think most people watch on demand TV at least. We have a TV, but don't remember the last time it wasn't Netflix/Amazon/NowTV etc
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Nic Burkinshaw
(@nicbkw) reported
@NOWHelpTeam @ROKU - I am in the UK, cannot find #NowTV app on my new ROKU Premiere. Prime Video & Netflix work. I have tried factory reset 4 times, Chrome and Firefox via both of my broadband providers. ROKU apps look US-biased. Help!
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Scottish Cook
(@ScottishCook) reported
@NOWHelpTeam It's asking me to log into this service, I have tried my nowtv details and they don't work? Can you not look into this?
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Akos ☀️
(@szotsakos) reported
Dare to say worst streaming app out there (stability and built-wise) @NOWTV, half way through a movie decided not to work no more, finished the movie on @PrimeVideo. Might as well cancel the passes, it’s a dead app.
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Amanda Pickles
(@pickledpanda86) reported
@NOWTV having trouble setting up now TV can't make a payment to sign up to broadband and calls and no phone number to ring to sort it out
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Mark Arkinstall
(@arkinstrocity) reported
@SkySports your NowTV streaming app has an audio stutter problem. Are you aware of this? Is a fix coming?
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Helen Gallon
(@subzeronell) reported
I hate @nowtv app!! 🤬 App crashes, restart refuses, no it is not a concurrency error, just one device, now I missed a goal. Pfffffffffft #SCOISR
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- JR
(@j_rudders) reported
@NOWTV_It your user interface on the #appleTV app is awful very outdated. Definitely be cancelling 👎🏼 #NOWTV #sky
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Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5%
(@dancelightning) reported
@sjdhatters @kayc_1773 @SkyUK If NowTV had full HD and SkyQ recording capability, we'd ditch SkyQ altogether. Virgin Media have such a sluggish recording box and interface. If they got that up to Sky Q recorder quality, then that would be a third option.
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merman hellville
(@seafoamghost) reported
the worst part about being forced to watch the ocado advert twice an episode on NowTV is made even worse by the jingle being “there’s an ocado just for you” and then in small text at the bottom “excludes scotland”
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UG | Ellie Golder 🏴🎮
(@worthlessloki1) reported
I'm a bit pissed off! Our internet was supposed to be live before midnight yesterday and nothing has happened still!! Has anyone had a similar problem with NowTv?
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David Hooks
(@PoliticsScot) reported
@SkyUK So, it's a TV with NowTV installed? The main reason I have a Sky dish and not cable is your picture quality and codes. This wouldn't replicate that would it? The bitrate is lower no?
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Ben
(@bdav) reported
@SpanielRacing @f1cowboyman @SkyNews How is it different? I want a WiFi SkyQ box. I can't get the dish put in (trees), I have an awesome TV, NowTV is rubbish quality, so I'm left with no options.
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Darren
(@SirDarrenM) reported
@NOWHelpTeam the NowTV app has stopped working on my Lenovo tablet. Tried live chat twice and keep getting fobbed off that technical support will contact me. Paying for football etc... But can't watch it. All other apps work so it ain't the tablet.
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Hannah Williams
(@han_18) reported
@NOWTV I can’t get the match on after buying the boost, even when only one device is using the log in . Help!
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jamesglen - warhunt out now
(@fakelilprincess) reported
If Sky Glass is anything like NowTV, it'll be **** streaming quality for everything except ads. I'll stick with what I have l, thank you.
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s
(@roseatbreakfast) reported
@NOWTV hello.. why does nowtv only work on my phone??
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Dougsey
(@Dougsey) reported
@BenHanson1989 @CznOfEverywhere @BethRigby NowTv is a bit crap though. I use it as it's cheap but the quality ain't great.
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nickashley
(@nickashley63) reported
@PaulOckenden @jonhoneyball @bazzacollins isn’t NowTV really bad quality ? not all streaming services are equal in terms of bitrates and resolutions.
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📷✨Polaroid Stardust✨📷
(@StarPolaroid) reported
@SkyUK Nobody wants this ****. Just give us an app that's better than the low quality NowTV nonsense. I'm moving back to the UK next week and I have no intension on buying yet more sky hardware. I'll put up with **** NowTV quality until the content moves to better quality platforms.
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Nic Burkinshaw
(@nicbkw) reported
@Roku - help! I am trying to install NowTV app on my new ROKU 3920EU. Updated software, factory reset 4 times, tried both BT and Three broadband. Cannot find NowTV. Netflix, Prime Video and AppleTV all registered and working
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doodle
(@doodlemcr) reported
@NOWHelpTeam Hi, my NowTV stream isn’t playing any of the sports channels. They try to load and then error after about a minute. Been like that for around 48 hours but worked previously. Tried to reinstall the app on my TV, but that hasn’t fixed it.
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Deadlegs
(@Meatlegs1) reported
@Danwhite1972 @Femi_Sorry Money saving tip for Sky. NowTV is actually owned by Sky and offers the same programs with no contract, you just pay for the content you want when you want. If your bills are quite high this can help save some money.