Is NOW TV down?
No problems detected
If you are having issues, please submit a report below.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of NOW TV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
-
Crashing (35%)
-
Buffering (33%)
-
Sign in (25%)
-
Playback Issues (6%)
-
Video Quality (2%)
Live Outage Map
The most recent NOW TV outage reports came from the following cities: Luton, City of Westminster, Croydon, Acton, London, Slough, Morden, Ruislip, Southwark, Camden Town, Watford, Reading, Leicester, Newton Abbot and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Buffering | |
| City of Westminster |
Sign in | |
| Croydon |
Crashing | |
| Croydon |
Sign in | |
| Acton |
Buffering | |
| London |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
-
J O Ǝ
(@JoeDavie5) reported
@NOWTV Xbox one w/ wired connection NOW TV app quality keeps going fuzzy and blurry and keeps freezing. Normally flawless but today it’s awful
-
Paul Crick
(@PaulHCrick) reported
@NOWTV What a horrific customer experience you have. Sign in to manage your account email and password combinations when that's the original issue (!) and talk to our live chat when there's no live chat on the main site. Hmm....🤔
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@NOWTV shame the Roku powered Now TV sticks keep not working I like Now TV but it would be nice not to have to spend 20 minutes fault finding when I just want to watch GMTV in a morning while I get ready #fail
-
michael PDB
(@michael_dixon) reported
@NOWTV disgusting customer service and failure to make sense of your error!
-
Paul Orme-Smith
(@paulorme) reported
@NOWTV I’m on a week’s free trial. You’ve emailed me two zero-valued receipts but debited my bank account £1 for each. Looks like you have a system problem or maybe think £1 is close enough? @ofcom you should take a look at this possible skimming scam.
-
Lauren
(@laurenkatherinn) reported
@NOWTV Ive just checked and yes there was a pass on there called ‘Boost’ which I have never added. I used a free trial and when I cancelled,it offered me the same for £5month so I kept it. Iv never been in since and added anything. I’ve tried to cancel this boost just now & says error
-
Andre Brantom
(@andrebrantom) reported
@NOWTV I have Entertainment Pack + Boost, watching Westworld S02 stream quality says 128. If I close down app and restart it says 7834. What’s going on? Still on free trial, seems like boost not worthwhile. On Firestick 4K.
-
Ne
(@Mint_Steer) reported
4 days later... and nothing at all has happened. No fix, no engineer, not even a reply to a tweet I sent Virgin Media directly. Ordered a new line for £5 from NowTV, will be £24 a month, saving £350 over the next year.
-
Robbie Martin
(@robbie3martin) reported
Anyone thinking about getting @NOWTV @NOWTVSport- DON’T! It’s an awful service. #TV
-
celticghirl1888
(@celticghirl0106) reported
@NOWTV Absolute tragedy what happened to Britney ! Hounded over & over .. Just awful
-
Leon Greck
(@GreckLeon) reported
@NOWTV Great doc, terrible pressures from paparazzi but the ‘free Britney’ group ruin it for me. They are obsessed when they should be concentrating on enjoying and developing their own lives.
-
*** Kelly
(@MagnoBro) reported
@NOWTV when I watch shows on your desktop app the audio is out of synch. Based on your forums, this seems to have been an issue for FOUR YEARS. Tell me again why I should not just pirate your shows?
-
Danny (Distort) Marshall
(@DannyDmarshall) reported
@nowtvhelp has Nowtv broadband having services issues? My broadband has stopped working
-
Katie Frankland
(@KatieFrankland) reported
@NOWTV @NOWTVSport @nowtvhelp once again terrible service. I’ve purchased a sports pass but I’m unable to use it on any of my devices? Can you please contact me ASAP
-
Dan Sully
(@Dansullyafc) reported
@nowtv pretty sure you’ve got the worst internet in the history of internet
-
Lisa Jane riley
(@Reallisariley) reported
Watched the @NOWTV Britney Documentary this morning, I am so so so upset after seeing what she suffered,evidently still suffering,they are vultures,my true true feelings are on my #instagram I have done a #video #FreeBritney if someone is crying,you help,you DON’T throw a dagger!
-
Annie Campbell
(@annieknowsbest) reported
@saramara88 @slightlycrunchy @NOWTV Coming from someone with your lack of IQ, I’ll have to take your work for it. #fakefacts
-
barry sharples
(@Mystery_Thumb) reported
@NOWTV I've been on your chat for 2 hours. I've lost the will to live. You truly have the worst customer service. It does not work but your customer service team are unable to help. All I want is to accept the offer and you won't let me.
-
Yana Williams
(@YanaWilliams1) reported
@NOWTV 80 year old clinically vulnerable uncle still waiting on connection from Monday 15th. Shocking service, no answers or solution. How do we cancel as your contract is broken?!!!!
-
Jack
(@TMitC) reported
@ChairmanDog @AmazonHelp I found it was only not working when trying to watch via the app on NowTV. Works fine on Firestick, Prime website and Prime app
-
Emma Rothwell
(@mj030106) reported
@NOWTV paying for the entertainment package but keep getting error message on screen. Plays programme for all of 5 mins then cuts off? Getting fed up now.
-
Joseph Morrison
(@morry247) reported
@dkimuk @slightlycrunchy @NOWTV The media hounded her so badly at the time,have a responsibility to right the wrongs upon her, especially with the conservator order she lives under now. They need to do more than a documentary , they need to pursue her conservator status relentlessly to help free her
-
barry sharples
(@Mystery_Thumb) reported
@nowtv send an offer by email for sky sports for 19.99 per month but the code will not work. When I enquire you say such has expired but it hasn't and refuse to add the offer. Worst customer service ever.... And been cut off 3 times.
-
mehrangez
(@thantheyappear) reported
@NOWTV I can't access my account through any platform, it just says "Unexpected error" or "There was a problem signing you in". I've tried the Live Chat but it keeps timing out. I'm being charged monthly for entertainment passes I cannot use!
-
emilllllllly.
(@speechlessemily) reported
Can someone lend me their NowTV login so I can watch #FreeBritney pls? 🥺
-
Lee Bledowski
(@l33ble) reported
@JacobMcGregor4 @NOWTV Key words “stand out performance”. I assumed people would understand that related to one characters performance, but I will try and spell it out in future. Who knew you could catch it twice? Some would say they hope you find medical help, but I say go for the hat trick champ! 👍🏻
-
Stewiesque
(@MGFOSTER4) reported
@NOWTV Watching Hustle. Why is the picture quality so bad. Was better 50 years ago. And before you say it, there is nothing wrong with my setup. 🤨
-
Sophie-Elizabeth 𓆏
(@SophAlder24) reported
@nowtvhelp Are servers down? The past couple of days our NowTv stick hasn’t been working in the telly. It does this quite often
-
michael PDB
(@michael_dixon) reported
@NOWTV I appreciate the connection issue is with open reach a d they are struggling to get a connection, however I’m choosing you as a company and expect a certain level of customer service! I asked to speak to a manager and was told “no! Due to the pandemic we don’t share headsets”
-
Kim stuff
(@dkimuk) reported
@morry247 @slightlycrunchy @NOWTV They are so responsible for her decline. They're all apologising now to save face, they should now help her out to be able to get her agency back.