NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 01/02/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (3%)

    Video Quality (3%)

Community Discussion

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NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • rjheathfield Richard Heathfield (@rjheathfield) reported

    @PipSinks @NOWTV I once solved a similar problem by "losing" my bank card and being issued a new one with a different CSC.

  • NOWTV NOW TV (@NOWTV) reported

    @BholdBhoy Hi, thanks for getting in touch and I am sorry to hear you are having issues with your nowtv app. Can I ask exactly whats going on? are you receiving any error messages?

  • kayleylou kaykaylou (@kayleylou) reported

    @NOWTV bought a sky sports mobile month pass and it doesn't work on my husbands phone! Worked fine yesterday but says today we need to buy a pass.... any help please?!?! #nowtv

  • 4Viewers 4Viewers (@4Viewers) reported

    @cookiecatgp Can you make sure your NowTV device is completely up to date then reboot and restart your device and internet? If this doesn't work let us know. #All4

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • TheKidDecoder Amanda Seyderhelm (@TheKidDecoder) reported

    @NOWTV Tried both and Chrome but the same message - there is a connection problem - can you give me an email?

  • sky867512 sky867512 (@sky867512) reported

    Another day another Now TV (Sky) broadband outage all day. The 16th had an all day outage. Yesterday there was an outage. I've literally lost count of how many drops and outages there's been this year. Every day it drops and doesn't work for ages. #NowTV #SkyBroadband

  • JanetCo40996272 Janet Collins (@JanetCo40996272) reported

    @plusnethelp having problems with home wifi. Having to switch to phone mobile data at home, as wifi is not reliable. Struggling to watch prime, nowtv and netflix due to buffering. Waiting to speak to customer service, but no idea how much longer I will be kept waiting. Help!

  • KirstenOakes1 Kirsten Oakes (@KirstenOakes1) reported

    @nowtvhelp really disappointed with the service from NowTV. No broadband since Weds. Numerous phone calls without a resolution. Having to put myself and others at risk as I can’t work from home and the kids can’t access the fantastic online provision school have put in place.

  • NinaHar87768503 Nina Harris (@NinaHar87768503) reported

    @NOWTV please can you DM me. Need help with my account and can’t log in to get help. Thanks