NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 12/07/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Community Discussion

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NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishCook Scottish Cook (@ScottishCook) reported

    @NOWHelpTeam It's asking me to log into this service, I have tried my nowtv details and they don't work? Can you not look into this?

  • SirDarrenM Darren (@SirDarrenM) reported

    @NOWHelpTeam the NowTV app has stopped working on my Lenovo tablet. Tried live chat twice and keep getting fobbed off that technical support will contact me. Paying for football etc... But can't watch it. All other apps work so it ain't the tablet.

  • alexemorris Alex Morris (@alexemorris) reported

    @SkyUK It is but NOWTV isn’t anywhere near the level of sky with regards to investment, UX, channel selection and video/audio quality. Sky Glass looks to be the full sky experience via IP, which is awesome, I just wish I could use it on my Sony OLED.

  • AdenGFX_ Aden (@AdenGFX_) reported

    @shadadzai It's cause of internet, NowTV changes quality based on internet (like Netflix sometimes randomly goes blurry)

  • PoliticsScot David Hooks (@PoliticsScot) reported

    @SkyUK So, it's a TV with NowTV installed? The main reason I have a Sky dish and not cable is your picture quality and codes. This wouldn't replicate that would it? The bitrate is lower no?

  • Azad_protouchsa Azad Miah (@Azad_protouchsa) reported

    Worst customer service ever from #NowTv. Manager didint have the common courtesy to call back, as promised to find a solution. Then i get informed that his off on AL the next day. Disgraceful and unprofessional at its peak.

  • Tony__Danger Mr Tony (@Tony__Danger) reported

    @SkyHelpTeam It is. Unfortunately a lot of services (Including NowTV) advertise that they have subtitles, but it's not actually on the live TV, so it makes it totally unusable for people with hearing issues.

  • j_rudders - JR (@j_rudders) reported

    @NOWTV_It your user interface on the #appleTV app is awful very outdated. Definitely be cancelling 👎🏼 #NOWTV #sky

  • Jadeshort82 Jade Short (@Jadeshort82) reported

    @NOWTV your level of cs is appalling. I have no internet and no one seems to be able to help me or rearrange for an engineer to come out when the original one didn't show up. Pleae DM so we can sort this out.

  • TheRealDawn7 Dawn 'MUFC' (@TheRealDawn7) reported

    @dolphin_zone @hayu_uk @hayuhelps I also don't have access on nowtv, maybe it's a wider problem