NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

Problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 11/22/2025 04:35

November 22: Problems at NOW TV

NOW TV is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (2%)

    Video Quality (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtByRayna Rayna Louise 💗💜💙 (@ArtByRayna) reported

    Why is it that NowTV has no problem playing ads but as SOON as the film starts it immediately starts buffering 💀💀💀

  • WasOnceLoved Was Once Loved (@WasOnceLoved) reported

    @jongreydavies @NOWTV It doesn’t work anymore though.

  • Annie_Munro Annie (@Annie_Munro) reported

    BT are the worst, so unhelpful!! @bt_uk @BTCare @NOWTV

  • JimmyRiggers James Rigby (@JimmyRiggers) reported

    Anyone else not able to log into their now account after changing their password. Password is correct but it just won’t log me back in on any device. #nowtv if you are out their, HELP! #annoying #help

  • darralluk07 Darrall Longworth (@darralluk07) reported

    Your football streaming is awful , suggest you sort it .@NOWTV

  • sirnose66 Slave to the Algorithm (@sirnose66) reported

    @WasOnceLoved @NOWTV Appreciate investment in additional tech is probably not the way you want to go but it does now work on a Fire stick (which it didn't used to)

  • RedKalaharian I'm from Hukus 😊 (@RedKalaharian) reported

    @StevenCya I’m now thinking of getting vpn and creating an account with nowtv. My internet is very fast, but I think the DSTV servers can’t handle the amount of connections.

  • LinesideSE LinesideSouthEast (@LinesideSE) reported

    @WasOnceLoved @NOWTV I had the same issues, I was a Sky subscriber but I cannot get a signal anymore so tried now TV. Could not get it to work on the Apple TV app so had to get the dongle in the end.

  • DavidPGardner David Gardner (@DavidPGardner) reported

    @bt_uk Is the an issue with logging in to the Now TV player on iOS or Safari? It won't let me login, Have tried resetting password but getting and error unable to log you in, Can't find my account on NowTV help so presume its because it through BT

  • clouhg99 so (@clouhg99) reported

    @bt_uk Hi. Just reset nowtv box hasn’t changed a single thing… so has to be BT. The issue is this isn’t the first time it has done this and I’m fed up on changing the password every single time. I’ve have two tvs that use the bt app so once i changed the password a couple weeks -