NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 01/12/2026 10:15

January 12: Problems at NOW TV

NOW TV is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • mullins10_kevin 17-5:5Kev 🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿♥️🙏♥️PatriotQOFGod (@mullins10_kevin) reported

    @KrakenWood interesting went on website in UK NowTV provider and they blocked it and requested permission Never had that problem before

  • cherylashtonuk HoppingMadCher (@cherylashtonuk) reported

    @LouiseDeafAware @NOWTV Sky Go same problem no subtitles on the app, even sky tv isn't all subtitled.

  • ChloeAlexNorton ⭐️Chloe Norton (@ChloeAlexNorton) reported

    @LouiseDeafAware @anniebe3 @NOWTV Sometimes NowTV take a few days after release to put up their captions! I've noticed if its relessed on a Friday, captions won't be available over the weekend! The team who does the captions is probably not working then 😒😒🤐

  • Phiddel1 Phiddel (@Phiddel1) reported

    @NOWTV we were upgrading our broadband is the Internet speed you‘ve delivered was too slow. Now you are charging more then agreed on the phone and confirmed by email. Your chat is not working as well. Please send me a dm how to solve this.

  • JimNewcomb7 Jim Newcomb (@JimNewcomb7) reported

    @nowtvhelp ‘Developed’. Please. A ‘delete’ option doesn’t need to be ‘developed’ - it’s a standard opinion in so many algorithms. It’s a choice by NowTV. Can you therefore explain why you chose not to include it as part of the system. And please remember that I’m not alone on this issue!

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @ianto63 Ian, thanks for getting back to me and the delay in response. Ian can I ask is it only with nowtv on your TV that is causing this error messages? if this is the case can you please tell me what device on your TV you are using. Thanks

  • lilycattle lily (@lilycattle) reported

    @nowtvhelp @NOWTV wondering how I am supposed to work from home when your engineer can’t bother to turn up to implement the wifi? Awful customer service on the phone, would not recommend at all.

  • CrawleyGas Andrew Tyler (@CrawleyGas) reported

    @NOWTV unable to get the help I needed online chat, you charged us £104 for sky sports, we do watch sports, we don't even use now tv. I feel like you have conned us, possibly my 6 year old signed up for a free trial, and when it wasn't cancelled you pulled our pants down. Help

  • FWuneng FPL Wuneng (@FWuneng) reported

    @NOWTV I’ve DM’d you. Please help me resolve this as I’m pretty sure billing someone after you say you have ended the account and refusing a refund breaches consumer rights.

  • CrawleyGas Andrew Tyler (@CrawleyGas) reported

    @NOWTV Oh that's alright then, good job we noticed now and not a year down the line. Terrible from @SkyUK not even an email to let us know you are charging us when this so called free trial ended, it's daylight robbery, I personally don't even think it was my 6 year old, possible fraud