NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 11/29/2025 04:50

November 29: Problems at NOW TV

NOW TV is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • CheesefaceJones Kirsty E (@CheesefaceJones) reported

    @NOWTV It's not on, haven't changed any settings since using Canva daily for months, it stopped working on Thursday and haven't been able to access it since. Seems like other NowTV customers are having the same problem according to @canva

  • SPeteinara Evelina Peteinara (@SPeteinara) reported

    @NOWTV Clearly, whoever QA’d this, your TV app, clearly didn’t use a)A TV and B)A remote! #ux #ux_fail This is an example of a product going to release without any design thinking, user input or proper QA. This terrible app can serve as a reminder for #good_UX

  • nathan_seaman Nathan Seaman (@nathan_seaman) reported

    @RoyalMailHelp Can you please help. Waiting for a router to be delivered but seems to be lost in the post. @NOWTV won’t do anything until I speak to you. Thanks

  • davesierra dave sierra (@davesierra) reported

    Hi @NOWTV I'm trying to access my account i set it up years ago and it's not recognising either of my regular email addresses or my usernam, can u help at all? #thanxinadvance

  • bigjoeshow69 Liam Burke (@bigjoeshow69) reported

    @techbuzzinfo @BazPantz Logged a ticket with nowtv. may have to setup a uk account for it to work on a firestick I guess

  • Lottesometimes Big Van Allardyce (@Lottesometimes) reported

    @NOWTV seems to be an issue with chrome + mac, it's working in safari

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @lestmak @nowtvhelp Great help NowTv! Yes the broadband will be activated but no router means not being able to access the internet!

  • Emma22984 Emma ford (@Emma22984) reported

    @NOWTV I want to cancel a day pass I bought by accident but can’t find a way to contact you I just keep being taken to the help page

  • LaDamebyKaren Karen Huger’s Wig Doctor (@LaDamebyKaren) reported

    @NOWTV Hi sis, yes this is the problem. The episode was released yesterday in the US and is available on hayu directly. Hayu are telling me this is a YOU problem, not a them problem? So please assist. Last week, episode 1 was available Mon 7 Dec, so where is episode 2?

  • ConnorPethard12 Connor Pethard (@ConnorPethard12) reported

    @NOWTV @NOWTVSport I've paid for the boost pack for now tv but its only letting me watch it on 2 devices can u help please @nowtvhelp