NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 02/04/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Community Discussion

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NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • JHanchett John Hanchett (@JHanchett) reported

    @bt_uk Have all the above...still nothing. Getting frustrating now. Would like the full use of our NowTV as promised when we started the new package. Thanks for your help.

  • bigandy68 Andy68 (@bigandy68) reported

    @NOWTV I can sign in on the phone but not the now tv box and the chat box is of no use

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @stoth8 Rob, thanks for getting back to me. Rob we have not had any reports from that particular phone being an issue. Can you do me a favour can you check and see if your nowtv is working on another device till I narrow down the issue please?

  • Rachelbashford Rachel Bashford (@Rachelbashford) reported

    When you are so angry with now tv and unable to contact anyone for help. I literally want yo throw my phone at the TV and burn the now tv stick #nowtv #whereisthecustomerservice #whydoesithavetobesodifficult

  • TheJoeJackson Joe Jackson (@TheJoeJackson) reported

    @RyanTheGrace @FootballJOE @NOWTV Huge rod cast there that's a terrible team

  • NathanTalbot93 Nathan Talbot (@NathanTalbot93) reported

    @NOWTV Hi, thanks for getting back. on my 1st tweet, I attached images with the issue. on my mobile, it says that I need a pass in order to watch The 2nd image is showing that I have the pass on my account is active as the next bill is due next month. Don’t know why it wouldn’t work.

  • GuviSidhu1 Gurvinder (@GuviSidhu1) reported

    @NOWTV why are there issues with my broadband in Redbridge? I keep getting an intermittent service not good enough and I can’t get through to your customer service. Not good service - not good enough

  • JimDocherty3 Jim Docherty (@JimDocherty3) reported

    @NOWTV unable to sign in to get a sports pass? Anyone else experiencing issues?

  • bigandy68 Andy68 (@bigandy68) reported

    @NOWTV I can't get anyone on chat there isn't a solution for my problem, I can log in on phone but not on the box

  • HannahLouisaWi1 Hannah (@HannahLouisaWi1) reported

    I'm sorry about the stream if you were watching or planning too... My internet has been having issues for months, thought it was fixed now it's not holding for more then 30 minutes! @NOWTV can you sort it out? It's not funny! 🙄