NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 01/03/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (3%)

    Video Quality (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Hells_Bells_23 Helen Brooks (@Hells_Bells_23) reported

    @NOWTV As I am sure you know, the link you sent me here is not to a live chat, but simply to a community where you seem to have farmed out customer service to other NOW TV users. This is not good enough. How can I fix this problem without talking to a member of your team?

  • Hells_Bells_23 Helen Brooks (@Hells_Bells_23) reported

    @NOWTV I have twice been shown an offer on my account and when I click on it it doesn't work. Can you explain what is going wrong?

  • Pa_Wils1 Pa Wilson (@Pa_Wils1) reported

    @NOWTV I’ve taken the day of work no engineer call appointment was 8am Till 1pm no movement on tracker since sent at 7am not happy what away to start my new contract

  • mrbensewell Ben Sewell (@mrbensewell) reported

    I pay a total amount of £58 a month for live football to @btsport and @NOWTV. Never had issues streaming using these services. Ironically, as an Amazon Prime customer I have bonus of them broadcasting a game not covered. Disappointing @primevideosport

  • Jodiehill Jodie (@Jodiehill) reported

    @NOWTV I don't have an account so this does not help me. I have never had an account.

  • BigJimMills Jay (@BigJimMills) reported

    @NOWTV Yeah, I know you need the player. It’s the worst user experience ever lol. I’m saying nobody else does that and you should have playback in the browser.

  • paulasteyn paula steyn (@paulasteyn) reported

    @NOWTV I need to speak to someone regarding your appalling customer services and automated answers that do not work for me, you taking my money but I am unable to login because you don't recognise my email or banking details HOW is that possible ????

  • CecilyDee Cecily-Dee (@CecilyDee) reported

    @NOWTV Ok I did the reset and my sound is still totally off for all nowtv entertainment and movies 😢😢😢 please help me it’s awful!

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @blueman102 Hi thanks for getting in touch and I am sorry to hear you are having issues streaming your nowtv. Can I as have you uninstalled and reinstalled the app on your TV?

  • Pa_Wils1 Pa Wilson (@Pa_Wils1) reported

    @NOWTV I have rung them and they can’t help with any updates till the engineers go home at 5pm what a joke and what a way to run a business