NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 01/11/2026 12:50

January 11: Problems at NOW TV

NOW TV is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • SamGowland123 Sam Gowland (@SamGowland123) reported

    I was thinking NOWTV ? Does that work

  • sorawixo sorawi (@sorawixo) reported

    @OpenreachHelp We’ve already contacted our provider (NowTV). The delay was due to your engineer being injured during his work and your company didn’t provider us any replacements. We were then told a week later that someone would visit on 28th - but now told it will actually be 6th October.

  • adultwithautism One Awesome Autistic (@adultwithautism) reported

    I rely on the internet for most of the things I need to be able to function, which is great when my internet is so weak that even Twitter struggled to load while nothing else was running. @NOWTV internet is terrible and getting worse by the day

  • ScolesStewart Scoles (@ScolesStewart) reported

    @NOWTV a typo in my tweet. I have been unable to login anf thus contact support about my issue

  • MrKinkyDevil Kinky Devil (@MrKinkyDevil) reported

    Just paid for Sky Sports for the first time in ages as the other method is banjaxxed for loads at the moment. Got HD and no Ads on NowTV so I don't get pissed off trying to watch the Ryder Cup. I gotta say as Rich Beem would say .. it's a superb picture and sound quality .

  • okeytokey1 Lee Short (@okeytokey1) reported

    @NOWTV Can you please assist me with signing in or cancelling my account, I try to sign in and i get "Unable to sign you in please try later" ??? very frustrating!

  • NickGisburne Nick Gisburne (@NickGisburne) reported

    @NOWHelpTeam @eve_jackson_ I can confirm that mine was not working at all last night, but when I tried today it gave the 'Updating...' message (presumably downloading a new version of the app) and now it's all working again on my NowTV stick.

  • nebskii nebskii 🇪🇺🏳️‍🌈🐝 (@nebskii) reported from Urmston, England

    The @NOWTV app has stopped working on my @LGUK smartTV, getting error PL-0 whenever I try to play content. Any solution other than resetting the TV to factory settings (NOT doing that as I'll lose my other app data)? Tried reinstalling app, no fix.

  • ThomasThorburn Thomas Thorburn (@ThomasThorburn) reported

    @NordVPN your VPN doesn’t work with NowTV when outside of the UK. Would like my money back please!

  • yassir_uoeno African Lion 🦁 (@yassir_uoeno) reported

    @NOWHelpTeam I can’t seem to login to my NowTv account