NOW TV

Is NOW TV down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Basingstoke, Hampshire, England 12/23/2025 02:20

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (20%)

    Sign in (20%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MickLomax76 Mick Lomax (@MickLomax76) reported from Wokingham, England

    @NOWTV any chance you can DM me. Online not working and still showing as having technical issues. I just want to cancel everything to do with now TV. Thank you

  • LeighWa92510342 Bentworth1 (@LeighWa92510342) reported from Bentworth, England

    @NOWTV Dear Sir / Madam, I am trying to cancel my Now TV season pass, but my email address isn’t being recognised and therefore can not log on to cancel, or reset password. Could you please help / advise ? Many thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • MrGibbsUK MrGibbs (@MrGibbsUK) reported

    @cwenhamphotos @SkyUK @NetflixUK Seems to be related to the NowTV and BT outage, internet is up for certain services just DNS routing :) It shouldn't be down for more than an hour

  • McnabGareth Gareth McNab (@McnabGareth) reported

    Hey @nowtvhelp @NOWTV - my internet is down, your line test isn’t working, your website is crap and my kids wake up in 9 hours - if there’s no tv, fortnite, roblox or youtube, I’m gonna have to actually talk to them or play with them or something - please help!

  • GiuseppeDeluxe Stephen J (@GiuseppeDeluxe) reported

    @chrisoff @nowtvhelp @NOWTV Also having same issue with nowtv broadband. Please advise.

  • Snellytheyid Andrew Snell (@Snellytheyid) reported

    @NOWTV @nowtvhelp no internet here. Do you have an escalation point or any advice? I see no one in the help team works after 8pm....

  • lisamarieleit Lisa-Marie Leitinger (@lisamarieleit) reported

    @NOWTV all I want to do is watch people in regency era trying to get married but your wifi is keeping me from it - pls fix it asap

  • robingrimmer Robin G (@robingrimmer) reported

    @NOWTV what's happening with now TV broadband today? Speeds down and connection dropping. Been with you 3 months and never had any problems so far.

  • Matt12821627 Matt (@Matt12821627) reported

    @DebateHazel @NOWTV So little information in regards to the actual issue and when the resolution is going to be in place!

  • chrisoff Chris Officer (@chrisoff) reported

    @nowtvhelp @NOWTV Can you confirm your broadband service is affected by same issue as Sky tonight? Can't stream anything on TV and now can't access any websites unless I switch to using a public DNS server like Google or Cloudflare. Can you give an update when DNS will be fixed?

  • ladygigi_ Georgia lee Whiting (@ladygigi_) reported

    @NOWTV any updates as to when we can expect our internet to be up and running? The lack of updates around the problem is infuriating, especially when we’re relying so much on our internet atm. I have work to do tomorrow. Please update ASAP #nowtv #nowtvbroadband #nowtvhelp

  • BewitchingReads Kym 🏳️‍🌈 (@BewitchingReads) reported

    @Merserie @NOWTV Quite possible. Sky is having problems and most of Hampshire is down.