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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 2
London, England 12
Hammersmith, England 3
Islington, England 1
Hackney, England 1
Wrexham, Wales 1
Cardiff, Wales 2
Sheffield, England 1
Basingstoke, England 1
Croydon, England 5
Southwark, England 1
Southampton, England 1
Bradford, England 1
Leeds, England 1
Beaconsfield, England 1
Northampton, England 1
Birmingham, England 6
Glasgow, Scotland 1
Alexandria, Scotland 1
Bournemouth, England 1
Herne Bay, England 1
Walsall, England 1
Newport, Wales 1
Coventry, England 1
Sunderland, England 1
Eastbourne, England 1
Burntwood, England 1
Bristol, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • GregSkellorn
    Greg Skellorn (@GregSkellorn) reported

    @JustOneMoreTh17 @NOWTV Bloody wish I did! Years this has been an issue...

  • mark_luddington
    Mark Luddington (@mark_luddington) reported

    @MattP1Tommy well after 30 years of watching F1 I have cancelled my @NOWTV account all thanks to the worst cars @F1 has ever produced more battery over takes are not over takes it’s motorway driving.

  • _lliesl_
    Liesl_ (@_lliesl_) reported

    @MartinSLewis They are all awful, after leaving NowTV for their customer service team lying to me. I now have a problem with O2 and can't get access to my account. The call centres are hopeless

  • Thats_Me_soitis
    Karrie Mac (@Thats_Me_soitis) reported

    For months now @Spotify app constantly closes on @NOWTV stick. No sign of a fix so I give up! Thankfully there's better alternative services, as I've neither the time nor the patience for this bs!

  • freespeech404uk
    Free Speech 404 UK (@freespeech404uk) reported

    @NOWTV do you know your subtitles are ALWAYS out of synch with the movie? The subtitles are always 2 minutes ahead of what's happening on screen. It's very annoying! I think it's because you add adverts before the movie? That screws up the timing. FIX IT PLEASE.

  • FaceNffc
    D'oh NFFC (@FaceNffc) reported

    Anyone else watching on Sky / NowTV having sound issues? For me, the sound is a few seconds behind the pictures. It's the same across different devices too #nffc

  • mrsjaclong
    Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • catjackson86
    Cat Jackson 💙 (@catjackson86) reported

    The utter incompetence of @NOWTV broadband who can't even get their own phones to work, let alone my internet. They're run by Sky but can't match a Sky deal and can't answer what happens to my phone number and contract if copper wires stop while i'm in a contract with them...

  • DickieDewey
    Dickie Dewey (@DickieDewey) reported

    @NOWTV @HBOMax_UK first world problems but very annoying your subtitles are way out of sync on The Pitt. Please are you able to fix this? 🙏🤞 #ThePitt

  • mrsjaclong
    Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • RCMarston
    Steely_Glint (@RCMarston) reported

    @GeoffNorcott listening to #whatmostpeoplethink not sure of your issue about not being able to play NowTV in your TV? You will at minimum be albe to use HDMI cable connection, but you should be able to air cast. Also if you have Samsung or LG TV they will have app available.

  • ste_wr
    Steve Wright (@ste_wr) reported

    Can we PLEASE just be straightforward about what this is? The problem is a failure to tackle predatory online behaviour, not because there’s ****** online. If we care about “naked pictures”, how is this going to stop a teen using their parents NowTV profile to watch Euphoria?

  • Ch3ls34ss
    Chelsea (@Ch3ls34ss) reported

    @NOWHelpTeam I thought the issue with two devices had been resolved but alas it's back to how it used to be. I don't have to force close any other app I subscribe to, why do I have to do it with nowtv?Why can the app not be intuitive enough to realise the first TV is on standby?

  • bristolianeagle
    Owen (@bristolianeagle) reported

    The @HBO Max user interface on the @NOWTV app might be the worst UI I’ve ever seen.

  • OneTooves
    Tooves (@OneTooves) reported

    @_hypocaust NowTV has regular play issues for me. Often needs resetting, and the default screen is a mess. DAZN has lifted its game but is still prone to bad jitters.

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