NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Birmingham, England 4
Glasgow, Scotland 4
Batley, England 3
Manchester, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Poplar, England 3
Southwark, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Southall, England 2
Liverpool, England 2
Crawley, England 1
Waltham Forest, England 1
Romford, England 1
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • hypermole80 Gary (@hypermole80) reported

    @NOWTV @nowtvhelp Your new player needs work. Audio stutter, Subtitles not synched properly and what quality is it supposed to be streaming at since it looks not close to 1080p? Why change the old player worked fine?

  • JVLGallagher Justin Gallagher (@JVLGallagher) reported

    @nowtvhelp there appears to be an issue with the sound on Nowtv. The sound is constantly stutter. I’ve checked my tv, soundbox and virgin box, there is no issue with any of them. When will this be sorted please.

  • KatyHWrites Katy c'mere to me Harrington (@KatyHWrites) reported

    @NOWTV cool, but then not much point in asking me to DM and give you all the details when if there's nothing you can do to help get this fixed, y'know?? I just don't think #NowTV give a toss about actually helping their customers. Ta.

  • listenthnklearn Jaime Brown (@listenthnklearn) reported

    @NOWTV @nowtvhelp these are the worst internet providers I’ve ever had. I want to transfer the internet to the new housemate as I’ve had to move out (so not candy but transfer) and they are telling me there will be at £100 charge to do so, they refuse to just transfer the account

  • nikralzahs Shaz (@nikralzahs) reported

    @NOWTV you've ruined the windows experience. It sucks now. Hard to use and more of a hassle than necessary. What was wrong with the app?! Apart from the log in needing a fix and you couldn't search for things

  • MartinM25305345 Martin Mooney (@MartinM25305345) reported

    @VodafoneIreland   Costing me money Vodafone Gigabit broadband slows every night, WIFI keeps dropping. I have nowtv (€40 pm)for sky sports cannot watch it, Netflix (€15pm)cannot watch it, security cameras cannot work so security is compromised and Xbox live unusable

  • DaveAGriffiths David Griffiths (@DaveAGriffiths) reported

    @nowtvhelp hello, I bought a sky sports day pass last week and received an email today saying that a 4 month mobile pass has been added to my nowtv account, but I’m unable to watch sky sports on any of my devices as it says I don’t have a pass. Please can you help?

  • MuckyFunster Benn J. Williams (@MuckyFunster) reported

    @NOWTV Yes still getting the problem. 😞 I gave up in the end last night.

  • _CharlieSimms Chanye West (@_CharlieSimms) reported

    @NOWTV last week I received a confirmation email I would receive a refund. After trying to contact NowTV for a week with no reply to email, I am now being told I will get no refund. Terrible customer service and no one willing to talk to me

  • sam_sugarman Sam Sugarman (@sam_sugarman) reported

    To make matters worse, she tried to defend the service I'd had, even though my partners business relies on a fast and RELIABLE connection. In two years with NOWTV we never had a single issue - in 2 months with Virgin, I've had to call customer services every week! (cont)

  • ajforster25 AJ Forster (@ajforster25) reported

    @NOWTV I currently have a sports pass but for the past week haven’t been able to use it due to our internet been down for a week because Sky have been terrible in fixing it

  • Bleasedog Ian Blease (@Bleasedog) reported

    @NOWTV Okay, done that. What next? Still having the same issue

  • OhRemi_ Remi (@OhRemi_) reported

    @NOWTV I keep getting error message "Unable to sign you in, please try again later" every time I try to log in!? ... I also get the same error when trying to reset my password!!

  • welshy_82 Jonathan fry (@welshy_82) reported

    @Bleasedog @NOWTV I’ve had the same issue tonight. 4K smart box worked when first setup this morning apart from Netflix. Factory reset and now getting nothing other than the same error you’re getting

  • ChrisMPattinson Chris M Pattinson (@ChrisMPattinson) reported

    @NOWTV I can’t sign into NowTV? Can you help please?

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