NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 24
Hackney, England 4
Glasgow, Scotland 4
Birmingham, England 4
Enfield Town, England 3
Blackburn, England 3
Hammersmith, England 3
City of Westminster, England 2
Normanton, England 2
Bristol, England 2
West Bromwich, England 2
Manchester, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Boroughbridge, England 1
Croydon, England 1
Motherwell, Scotland 1
Flitwick, England 1
Wandsworth, England 1
Northampton, England 1
High Wycombe, England 1
Ipswich, England 1
Peterborough, England 1
Newham, England 1
Greenford, England 1
Gosport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • rcb_mulder Rich (@rcb_mulder) reported

    After giving #nowtv a year to improve, I can confidently say that the quality is just as bad as ever. Generally worse than standard definition. Intermittently unwatchable. Even with the HD Boost. Apple TV, Netflix, Amazon, BBC iPlayer etc. all work perfectly. @NOWHelpTeam @NOW

  • JaTeken JaTeKen 🤖 (@JaTeken) reported

    @UridiumAuthor The TV is on the newest firmware so not sure what else to do. If the TV is screwed (I don't think it is as 4k does work for TV box and consoles) I'll just put Firestick and NowTV into 1080p (which resolved it) and get a new TV in future.

  • jedi_ringo jedi_ringo (@jedi_ringo) reported

    @NOWHelpTeam Even worse today for Tottenham vs Liverpool…. Netflix 4K (perfect) , Prime 4K (perfect) , BT 4K (perfect) … NowTV extra cost for 1080p (terrible) the dearest service of the lot and the poorest performer

  • MarkOLeary_10 Mark (@MarkOLeary_10) reported

    NowTV picked a good day for the quality of the stream to be brutal.. because Leeds are absolute terrible today.

  • StevenBayliss1 Steven Benton 🐝 (@StevenBayliss1) reported

    @NOWHelpTeam unable to watch Amazon Prime on my Nowtv box, says connection issue yet I can still watch sky films, sky entertainment and Disney+. Have uninstall and reinstalled but getting the same screen saying connection issue. Please help

  • JaTeken JaTeKen 🤖 (@JaTeken) reported

    @UridiumAuthor Our Toshiba TV started doing odd stuff with 4K like this! It started with our Firestick, colours look all washed out. Tried every combo of settings, can't fix it. This week, NowTV is doing it, can't fix that either. I've forced everything to 1080p & the colour is vastly improved.

  • theJEG James Guest (@theJEG) reported

    Imo @NOWTV has the worst UX of any app I've ever used. Opening a browser to open an electron app. It's just a horrendous idea. Why it felt it had to be different to every other streaming app is a mystery.

  • TheSambizzle Sam Golding (@TheSambizzle) reported

    @NelsonAK13 @toryboypierce @BBCOne I pay for basic sky package, still have to watch ads despite paying for it. I have an occasional NowTV movies subscription. Have to watch ads before films. Both work out significantly more than licence fee with less original shows. with no public service remit.

  • pt_casey Peter Casey (@pt_casey) reported

    @NOWTV I have been cut off from your live chat 3 times. I am owed a refund and need help@locating it or checking if it has happened. Your system is useless. Apologies for technical difficulties are not of interest. It is too difficult to deal with you. Sort it out!

  • TDressmaker The Dressmaker (@TDressmaker) reported

    Why can I not find Season 8 of The Blacklist on @NOWTV ?! I need my next Reddington fix! @skytv #NowTV #TheBlacklist #WednesdayMotivation

  • dr1141 D (@dr1141) reported

    @agbu44 @fia @F1 I agree. NowTV gave us free coverage of the race, something is not watched for years. But that ending was disgraceful esp as he had an 11+sec lead just before the crash. I don't watch football as it's a corrupt business. Looks like F1 is still dodgy.

  • abdinw1 abdi (@abdinw1) reported

    @avi1508 @NOWTV Yep same issue, anyone found an answer?

  • laurasayers3 Laura Jane Cameron (@laurasayers3) reported

    Two terrible things about @nowtv 1. I pay for service but still have to watch adverts. 2. Next episodes don't automatically start...

  • real90shiphop bossman (@real90shiphop) reported

    @NOWTV my broadband is not working in Birmingham what is going on

  • ElaineMcDaid Elaine McDaid (@ElaineMcDaid) reported

    Hi @NOWTV I just got an email saying payment failed. I was unaware I had a membership, you haven't contacted me for over 20 months, and it seems you took £10 every single month while seeing I wasn't using the service? Can you issue a refund please? Such poor customer service.

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