NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Glasgow, Scotland 4
Poplar, England 4
Blackburn, England 4
Manchester, England 3
Hammersmith, England 3
Bristol, England 3
Hackney, England 3
Birmingham, England 2
Cardiff, Wales 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
City of Westminster, England 2
Normanton, England 2
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1
Rugby, England 1
Chesterfield, England 1
Halifax, England 1
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Batley, England 1
Slough, England 1
Edgware, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    The new nowtv update that removed the seperate Nowtv app is worse for some disabled customers. Its UI is the worst. @NOWTV @nowtvhelp . Don't reply to this with ' i'm sorry you feel like that ' etc.

  • ghazmz Ghazaleh Zaniani (@ghazmz) reported

    @NOWTV we’re trying to use the movie pass and it doesn’t seem to be working on our Samsung tv? Works fine on iPhone but you don’t have screen mirroring tech available! Pls help 😔

  • CB_Producer CB (@CB_Producer) reported

    @NOWTV I’ve bought a sky sports day pass but it’s not letting me watch the game on the mobile app. An error message pops up saying I need to purchase a pass. My account even says the pass is active

  • harryengland24 Harry (@harryengland24) reported

    NowTV might literally be the worst app on the entire planet. Absolutely useless 🤬

  • craig_drake craig drake 🟨🟥 (@craig_drake) reported

    @NOWTV Just says there is connection problem, I have this everytime. Its hopeless

  • davejlsherwood David Sherwood (@davejlsherwood) reported

    @ishkolhatkar @katebevan @ruskin147 NowTV is an absolutely terrible app with great content

  • Minghowriter Ming Ho (@Minghowriter) reported

    @NOWTV Yes, it's fine if I unplug @NOWTV Smartbox & access Freeview direct thro aerial. Issue is just @LondonLive via your Smartbox.

  • Jamesgreen14059 James green (@Jamesgreen14059) reported

    @nowtvhelp Hi. I appreciate your quick responses. That being said its allowing me to create an account and pay £25 however on the bt sport app on nowtv you require a bt sport ID is this done at a later stage? Will this link automatically work through my nowtv stick

  • blipstermagic Aimes (@blipstermagic) reported

    @peachypercyy @NOWTV I’m having the same issue

  • ghazmz Ghazaleh Zaniani (@ghazmz) reported

    @NOWTV It just told us to try again later after spending a long time loading. The internet was fine and it did work an hour later but I can’t understand what happened

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @Patr1ckMcCann @NOWTV @nowtvhelp Live chat might be able to help. If you can get through to them. Nowtv help should give you a direct email address for that.

  • peachypercyy sophia. (@peachypercyy) reported

    @NOWTV hiya I’m logging in on my friends computer and for some reason it doesn’t recognise that I have a entertainment pass? I have enough availability for an extra device and I haven’t made multiple swaps this month? Please help :-)

  • Robs_Your_Uncle Rob O'Brien (@Robs_Your_Uncle) reported

    @WillFenwick @NOWTV Have genuinely never had any issues with it barring the usual 60ish second delay, what device are you using it on?

  • Leicester4life Steve (@Leicester4life) reported

    @DJPalsyP @NOWTV @SkySports Same here. Hopefully they fix it ASAP

  • Jamesgreen14059 James green (@Jamesgreen14059) reported

    Nothing but issues trying to get @btsport on my @nowtvhelp stick. Been told its a BT thing and they've said its a nowTV thing. Absolute shambles. Won't let me create a BT ID without an account but it won't allow me to set one up

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