NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Glasgow, Scotland 4
Bristol, England 4
Poplar, England 4
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Birmingham, England 3
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Batley, England 2
Blackburn, England 2
Manchester, England 2
Croydon, England 2
Islington, England 2
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Edinburgh, Scotland 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • onlyivief1 Ivie (@onlyivief1) reported

    i would like it if NowTV could work for like 5 minutes

  • BryanHall91 Bryan Hall (@BryanHall91) reported

    @NOW I hope you will be compensating myself and other customers who have been without nowtv since this issue occurred! Nobody enjoys paying for something they can’t use 😩

  • MatthewJayRyan Matthew Jay Ryan (@MatthewJayRyan) reported

    @NOWHelpTeam @SkyHelpTeam Hi NOWTV/Sky do we have any idea of time scale for this outage? I'm sure I'm the same as many other people & working from home, & need to know whether this is going to be fixed imminently or I need to go and make other arrangements.

  • TradingTin TinRobotTrading (@TradingTin) reported

    @NOWSport I REALLY want to buy a NowTV package and in fact last F1 season I started a Now TV trial. Sadly the Apple TV app still doesn't work. You can't mirror view and customer disservices is crap. I want your service but you clearly don't want the business.

  • KyleSnrub WhineGay (@KyleSnrub) reported

    @itvhub scuse me can you fix the issue on the nowtv app that I will select resume episode, watch three minutes of adverts and then have the episode play from the beginning. Meaning when I fast forward to the point I was actually at I will have to watch another 2 mins of ads

  • euanrphoto Euan 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@euanrphoto) reported

    It's hard to fathom how NowTV still exists as an entity with such a bad UX. Truly awful. Desperately trying to give them money so I can watch the Scotland game tonight and they seem determined I should watch Masterchef instead.

  • SirBakwasWala uniqbruva. (@SirBakwasWala) reported

    Managed to fix the NowTv situation Alhamdulilah

  • madebyromeo Rob (@madebyromeo) reported

    @NOWHelpTeam I've had issues with my OG white NowTV box - never got an email to say you'd stop them from working. Used to work fine, now it's just a paperweight. I heard you were offering replacement NowTV sticks - is this still available?

  • Moi_2_You Shoomi (@Moi_2_You) reported

    @NOWTV my Internet connection is not working since the morning

  • simber7 Simon (@simber7) reported

    @NOWHelpTeam @philip_tudor While this issue exists, how about extending the amount of devices you can watch Nowtv on so that people can watch it on another device without the faff of juggling devices?

  • kumarniranjan4 Niranjan Kumar (@kumarniranjan4) reported

    Worst ever service by @NOWTV @NOWTVHelp We have cancelled the service as we were having regular issues which is updated on the notes as well and we asked to cancel it by 10th Apr but it was made for 1st Apr and few days back again when we called they said will call back today...

  • Chaddy1991 Danny Chadwick (@Chaddy1991) reported

    What’s the craic with tomorrow’s game against FGR? Do you set up a NowTv login and then buy a sky sports pass? #bwfc

  • thehungryenby The Hungry Enby (@thehungryenby) reported

    @NOWTV are scammers. They don't tell you they're going to charge you for two separate services clearly enough for disabled people. Tried to talk to "customer services" (in quotes I wouldn't call it a service) and had no help with the refund. Can't charge back either on PayPal!

  • ToG Mr T 💪🏼 (@ToG) reported

    @NOWTV Now try & watch on my phone and I can't due to a "concurrency error", because the Mac app crashed! Seriously guys!? This is a truly DREADFUL experience!

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