NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Blackburn, England 4
Hammersmith, England 3
Bristol, England 3
Slough, England 3
Wembley, England 3
Enfield Town, England 3
Hackney, England 3
Batley, England 2
Cardiff, Wales 2
Glasgow, Scotland 2
Poplar, England 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Birmingham, England 2
Hounslow, England 2
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Edgware, England 1
Livingston, Scotland 1
Liverpool, England 1
Banbury, England 1
Widnes, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • gaynordavies Mrs D (@gaynordavies) reported

    @robin35311 @NOWTV We're on NowTV through Virgin - no issues..

  • angiesandys Angie Sandys (@angiesandys) reported

    @NOWHelpTeam I've had yo recently to factory reset due to time issue and noe my BT sport app on NowTv won't stream live sport. Screen is just green/pink pixilated so cannot watch not happy as app isn't an issue on other devices

  • SealyRoundKatoe Katie Suchmerda (@SealyRoundKatoe) reported

    @NOWHelpTeam My NOWTV wifi has been either "no internet" or unusably slow for the past two days - is there a large scale outage for broadband?

  • tjc134 TJ (@tjc134) reported

    @NOWHelpTeam actually sick of nowtv, YOUR equipment broke on me less than 2 months ago, which you ended up replacing... but now my internet is down AGAIN, but I had to book an engineer visit?! Why aren’t your systems picking up an outage? WTF am I actually paying for #poorservice

  • kittyrambles Kitty Pokèmons A Lot (@kittyrambles) reported

    @NOWHelpTeam nowtv arsenal game is constantly cutting out with errors every few minutes, not good enough!

  • GayDivorceeUK Gay Divorcee (@GayDivorceeUK) reported

    Text from the mumster... I need you to come home - The Netflix is broken again!! She means the nowTV box

  • HigitM Neopod (@HigitM) reported

    @NOWTV_It big no thanks to Seetaram, who cancelled chat, reset box and offered zero help, I only wanna know why Channel 4 live has disappeared @Channel4 #nowtv #now #notplaying

  • stephanie2748 stephanie (@stephanie2748) reported

    @KerryFarrell9 @NOWTV It's a joke I have never had problems before

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @NOWTV I am having trouble watching Sky Sports Mobile TV App , who do I speak to please ?

  • LaSharkAttack Michael Thresher (@LaSharkAttack) reported from Long Ashton, England

    @NOWHelpTeam screen gone green through bt sports app on nowtv help trying to watch ManU

  • PipEllwood Pip Ellwood-Hughes (@PipEllwood) reported

    Still no help or reply from @NOWTV @NOWHelpTeam. 7 days with no access to my account but they’re happy to take my money.

  • vennagourlay Michael Gourlay (@vennagourlay) reported

    @NOWHelpTeam Hi, trying to sign into my nowtv. Unable to sign in message keeps coming up. Been like that for a few days now. Any idea how to fix it?

  • Granduca57 Dan Rea (@Granduca57) reported

    @NOWTV hi guys, I’m just after signing up for nowtv, got membership set up etc, but can get back into my account now, changed password, and now doesn’t recognise account - help!

  • johnefitch John Fitch (@johnefitch) reported

    @angiesandys @NOWHelpTeam Hi I have the same issue, watching Europa League final on BT Sport 1 on NowTV box using BT Sport app, after 10s goes to green screen with pixelated noise at top. Same on BT Sport 2. Fault only occurring on the NowTV box, resorted to Youtube feed in UHD, which was perfect. Fix??

  • lpl385 PaulLpl385 (@lpl385) reported

    Today I'll be mostly complaining to now TV as I missed the football. Their app said the app doesn't work, please download the app. Their website said you can't stream on a mobile. I wasn't on a mobile. Shockingly bad product. @NOWTV

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