NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Manchester, England 9
Birmingham, England 5
Bristol, England 4
Reading, England 4
Plymouth, England 3
Southwark, England 3
Glasgow, Scotland 3
Liverpool, England 2
Christchurch, England 2
Chesterfield, England 2
Blackburn, England 2
Batley, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Halifax, England 2
Bromley, England 2
Hammersmith, England 2
Poplar, England 2
Preston, England 1
Blackwood, Wales 1
Leeds, England 1
Telford, England 1
Cathays, Wales 1
Corby, England 1
Gravesend, England 1
South Benfleet, England 1
Congleton, England 1
Salisbury, England 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • annieknowsbest Annie Campbell (@annieknowsbest) reported

    @saramara88 @slightlycrunchy @NOWTV Coming from someone with your lack of IQ, I’ll have to take your work for it. #fakefacts

  • Dansullyafc Dan Sully (@Dansullyafc) reported

    @nowtv pretty sure you’ve got the worst internet in the history of internet

  • michael_dixon michael PDB (@michael_dixon) reported

    @NOWTV I appreciate the connection issue is with open reach a d they are struggling to get a connection, however I’m choosing you as a company and expect a certain level of customer service! I asked to speak to a manager and was told “no! Due to the pandemic we don’t share headsets”

  • JoeDavie5 J O Ǝ (@JoeDavie5) reported

    @NOWTV Xbox one w/ wired connection NOW TV app quality keeps going fuzzy and blurry and keeps freezing. Normally flawless but today it’s awful

  • TMitC Jack (@TMitC) reported

    @ChairmanDog @AmazonHelp I found it was only not working when trying to watch via the app on NowTV. Works fine on Firestick, Prime website and Prime app

  • MagnoBro *** Kelly (@MagnoBro) reported

    @NOWTV when I watch shows on your desktop app the audio is out of synch. Based on your forums, this seems to have been an issue for FOUR YEARS. Tell me again why I should not just pirate your shows?

  • MGFOSTER4 Stewiesque (@MGFOSTER4) reported

    @NOWTV Watching Hustle. Why is the picture quality so bad. Was better 50 years ago. And before you say it, there is nothing wrong with my setup. 🤨

  • thantheyappear mehrangez (@thantheyappear) reported

    @NOWTV I can't access my account through any platform, it just says "Unexpected error" or "There was a problem signing you in". I've tried the Live Chat but it keeps timing out. I'm being charged monthly for entertainment passes I cannot use!

  • michael_dixon michael PDB (@michael_dixon) reported

    @NOWTV disgusting customer service and failure to make sense of your error!

  • YanaWilliams1 Yana Williams (@YanaWilliams1) reported

    @NOWTV 80 year old clinically vulnerable uncle still waiting on connection from Monday 15th. Shocking service, no answers or solution. How do we cancel as your contract is broken?!!!!

  • visualsbyclint visuals by clinton (@visualsbyclint) reported

    @nowtvhelp Hey, I've been incorrectly charged for a month of NowTV, can I have some help please?

  • Mint_Steer Ne (@Mint_Steer) reported

    4 days later... and nothing at all has happened. No fix, no engineer, not even a reply to a tweet I sent Virgin Media directly. Ordered a new line for £5 from NowTV, will be £24 a month, saving £350 over the next year.

  • DannyDmarshall Danny (Distort) Marshall (@DannyDmarshall) reported

    @nowtvhelp has Nowtv broadband having services issues? My broadband has stopped working

  • MrAdamJMoore Adam Moore (@MrAdamJMoore) reported

    @NOWTV Still not working his do I got my money back?

  • paulorme Paul Orme-Smith (@paulorme) reported

    @NOWTV I’m on a week’s free trial. You’ve emailed me two zero-valued receipts but debited my bank account £1 for each. Looks like you have a system problem or maybe think £1 is close enough? @ofcom you should take a look at this possible skimming scam.

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