NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 22
Blackburn, England 4
Wembley, England 3
Bristol, England 3
Enfield Town, England 3
Hackney, England 3
Glasgow, Scotland 3
Birmingham, England 3
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Hammersmith, England 2
Manchester, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Banbury, England 1
Widnes, England 1
Taunton, England 1
Derby, England 1
Leyton, England 1
Corby, England 1
Peterhead, Scotland 1
Poplar, England 1
Paddington, England 1
Wednesbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • solely_tinuola Tinuola 🌻 (@solely_tinuola) reported

    @jaquannotjason Rather than nowtv the cause the app for me personally was trash and terrible when streaming on tv. Or I mean you could watch off of illegal websites 💀😭

  • zaldizki zaldizki (@zaldizki) reported

    @NOW is something wrong with nowtv stick platform? YouTube will not work. I reset my device but still the same.

  • NickGisburne Nick Gisburne (@NickGisburne) reported

    @NOWHelpTeam @eve_jackson_ I can confirm that mine was not working at all last night, but when I tried today it gave the 'Updating...' message (presumably downloading a new version of the app) and now it's all working again on my NowTV stick.

  • ScolesStewart Scoles (@ScolesStewart) reported

    @NOWTV a typo in my tweet. I have been unable to login anf thus contact support about my issue

  • GiveMeAReasonUk Rob Davis (@GiveMeAReasonUk) reported

    @NOWTVHelp Hi. I have nowtv broadband. We recently swapped over to you. The only issue I seem to have is that you tube on Amazon firestick just hangs. It plays for a couple of seconds and then hangs and then plays again. Didn’t have the problem before. Any ideas?

  • leaburn Stuart Mair (@leaburn) reported

    @NOWTV is your web site broken? I am unable to@sign in!!

  • MrKinkyDevil Kinky Devil (@MrKinkyDevil) reported

    Just paid for Sky Sports for the first time in ages as the other method is banjaxxed for loads at the moment. Got HD and no Ads on NowTV so I don't get pissed off trying to watch the Ryder Cup. I gotta say as Rich Beem would say .. it's a superb picture and sound quality .

  • jayjay07251183 jayjay (@jayjay07251183) reported

    @NOWHelpTeam No it was through the NowTV stick and NowTV broadband. I looked on the All4 website. Is there an issue regarding broadcasting rights? Or should I be able to view live free to air program via All4 on the NowTV app in future?

  • kmorrow90 Kirsty Morrow (@kmorrow90) reported

    @NOW any known issues with your sports package? Picture quality and loading time has been really bad for me these past few days #nowtv

  • sjstuart92 Sam Stuart (@sjstuart92) reported

    @NOWHelpTeam I have spoken to NowTV over the phone several times over the last two weeks and every time they have told me they cannot provide we with an update. This is why I have decided to communicate with the ‘help team’. Is there anything else you can do for me? Calling is doing nothing.

  • BryanPublic Bryan Johnson (@BryanPublic) reported

    @NOWTV have you tested your app on the #appletv ? @SkySports sound turns off EVERY time an advert comes on. Happens across all 3 of my Apple TV’s. So: not a me problem (ie “have you tried resetting the app”). It’s a you problem. Can’t imagine your advertisers are happy.

  • Fergie2889 Sal Ferguson (@Fergie2889) reported

    @SamGowland123 I’m in Spain and my NOWTV won’t work here

  • gjcourtney Gavin Courtney (@gjcourtney) reported

    @NOWHelpTeam I’ve discovered today that you can force-quit the NowTV ATV app rather than having to reset the ATV. Doing that gets things working. Again, proof that the issue is with the Now app - I hope to see this fixed soon. Have you filed a bug report about this?

  • FROGGIELUCI Andy ✞ (@FROGGIELUCI) reported

    @NOW hi. I can't connect to YouTube through my NowTV?? It works fine on my phone but it won't on my TV, definitely clicked on it, had a black loading screen then went off. Turned TV on and off, also disconnected stick and put it back in with no luck. The others work fine.

  • yassir_uoeno African Lion 🦁 (@yassir_uoeno) reported

    @NOWHelpTeam I can’t seem to login to my NowTv account

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