NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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now-tv-uk Hero Image

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Manchester, England 9
Birmingham, England 5
Bristol, England 4
Reading, England 4
Edinburgh, Scotland 3
Plymouth, England 3
Southwark, England 3
Glasgow, Scotland 3
Liverpool, England 2
Christchurch, England 2
Chesterfield, England 2
Blackburn, England 2
Batley, England 2
Oldbury, England 2
Halifax, England 2
Bromley, England 2
Hammersmith, England 2
Poplar, England 2
Godstone, England 1
Preston, England 1
Blackwood, Wales 1
Leeds, England 1
Telford, England 1
Cathays, Wales 1
Corby, England 1
Gravesend, England 1
South Benfleet, England 1
Congleton, England 1
Salisbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • angiesandys Angie Sandys (@angiesandys) reported

    @NOWHelpTeam I've had yo recently to factory reset due to time issue and noe my BT sport app on NowTv won't stream live sport. Screen is just green/pink pixilated so cannot watch not happy as app isn't an issue on other devices

  • _NatashaJayne_ NatashaJayne (@_NatashaJayne_) reported

    @NOWTV someone please help, the NOW TV app on my computer keeps stopping saying its detected screen recording software which I do not have. I'm trying to watch the friends reunion, please help ASAP

  • RPM_MMA Rob.oi.toe (@RPM_MMA) reported

    @NOWHelpTeam why have I not been able to sign in to my nowtv account since the logo changed? I have been through the live chat, and done everything advised but nothing works (& was cut off when they ran out of ideas) , yet I am still paying subscription fees. Not good enough.

  • BecksInLondon BecksInLondon (@BecksInLondon) reported

    @NOWHelpTeam Heya. I can’t seem to watch my entertainment package on any other devices other than my NowTV Dongle. What’s up with that? Can sign in online but shows me as having now membership. Help.

  • HigitM Neopod (@HigitM) reported

    @NOWTV_It big no thanks to Seetaram, who cancelled chat, reset box and offered zero help, I only wanna know why Channel 4 live has disappeared @Channel4 #nowtv #now #notplaying

  • HarleybachBach Harley Bach (@HarleybachBach) reported

    @NOWHelpTeam without fobbing me we off with the usual sanctimonious bullshit, can you fix the ongoing issues with NowTV. It's not cheap and see little reason for paying for crap pictures , drop outs and constant buffering. An ex before you start, yes, I have done all the usual

  • tjc134 TJ (@tjc134) reported

    @NOWHelpTeam actually sick of nowtv, YOUR equipment broke on me less than 2 months ago, which you ended up replacing... but now my internet is down AGAIN, but I had to book an engineer visit?! Why aren’t your systems picking up an outage? WTF am I actually paying for #poorservice

  • Daniel_Eski Daniel Ⓥ (@Daniel_Eski) reported

    @NOWHelpTeam @therealfish74 I have the same problem using nowtv via BT 4k box. Thought it was just me, but seeing others with same issue

  • Nehal87686159 Nehal (@Nehal87686159) reported

    @NOWTV I am having trouble with broadband, stopped working half hour ago, no Internet in the house, please get in touch to sort it out

  • jaymiethomas Jaymie Thomas 💙 (@jaymiethomas) reported

    If your @now TV smart TV app is constantly changing quality, your DNS may be set to @Cloudflare’s 1.1.1.1 server. Switching to Google’s 8.8.8.8 DNS fixed it. #NowTV

  • chloehenryx chlo (@chloehenryx) reported

    @tinylittleme94 I think maybe nowtv if you can use someone’s login or maybe get a free trial!

  • LaSharkAttack Michael Thresher (@LaSharkAttack) reported from Long Ashton, England

    @NOWHelpTeam screen gone green through bt sports app on nowtv help trying to watch ManU

  • johnefitch John Fitch (@johnefitch) reported

    @angiesandys @NOWHelpTeam Hi I have the same issue, watching Europa League final on BT Sport 1 on NowTV box using BT Sport app, after 10s goes to green screen with pixelated noise at top. Same on BT Sport 2. Fault only occurring on the NowTV box, resorted to Youtube feed in UHD, which was perfect. Fix??

  • joe_brennan11 Joe Brennan (@joe_brennan11) reported

    @NOWHelpTeam trying to switch from old nowtv app to new one on Apple TV. Won’t let me sign in as it counts towards 2 ‘device’ changes per month (which I’ve already used) even though it’s the same device??? Can’t use it until Tuesday now?

  • PyramidHead76 Neil Crump (@PyramidHead76) reported

    @perrigame I don't have NowTV/Sky and even if I did it wouldn't work in this caravan of dial-up internet speeds.

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