NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Blackburn, England 5
Birmingham, England 4
Glasgow, Scotland 4
Poplar, England 4
Hammersmith, England 3
Southall, England 3
Hackney, England 3
Bristol, England 3
Liverpool, England 2
Halifax, England 2
Batley, England 2
Manchester, England 2
Cardiff, Wales 2
Wandsworth, England 2
Croydon, England 2
Islington, England 2
City of Westminster, England 2
Edinburgh, Scotland 1
Camden Town, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1
Rugby, England 1
Chesterfield, England 1
Clacton-on-Sea, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • heatherspencer_ Heather Spencer (@heatherspencer_) reported

    @NOWTV I’m on my second remote which has also decided to stop working. Speaking to a Webchat agent who is telling me I need to buy a new remote!! I’ve only had Now tv since June and now I’m left with a tv that doesn’t work!!!! What am I supposed to do now!?

  • Connormcwood Connor Mcgarty-Wood (@Connormcwood) reported

    After almost three months of waiting for broadband finally gets switched on for a day and then cancelled. Paying rent, taking days of work due to @NOWTV @WeAreOpenreach not able to fulfil their obligations @Ofcom

  • _dasarichandra sarathchandra (@_dasarichandra) reported

    @NOWTVHelp hi there, i am unable to sign into nowtv on my laptop or mobile. It’s showing unable to login. Seems like account is locked, could you please help me that

  • islandoforder 🐰 (@islandoforder) reported

    @Miriam11180064 Oh no that’s the worst! I’m sorry!! Let’s see I’ve mostly been watching Chinese fantasy on Netflix recently (aka word of honour, the untamed), but also enjoyed French heist show Lupin, and nowtv’s supernatural comedy Wellington Paranormal which is what we do in the shadows vibes

  • SomnolentGiglet Cassandra Stroud (@SomnolentGiglet) reported

    @NOWHelpTeam I have read your help pages and none of it justifies adverts on streaming, it just states the ridiculous charges you have put in place to remove adverts ... just profiteering on your part, bad show @NOWTV

  • sap044 Shirley P (@sap044) reported

    @OpenreachHelp perhaps you can help NOWTV at least confirm the lines been ported?

  • William1966a William (@William1966a) reported

    @NOWHelpTeam All three of my NowTv boxes keep saying I am not connected to wifi. I have to restart boxes and then they connect fine. Problem is I need to do this every time I want to watch.

  • tmc93 Toby Cheetham (@tmc93) reported from Market Harborough, England

    @itvhub your app will always crash at some point during advert breaks usually from the 2nd advert break onwards on the Nowtv stick and returns to the homepage where you have to find programme again and rewatch the same adverts. Any advice how to fix this?

  • Dan12776326 Dan (@Dan12776326) reported

    @NOWTV I’ve been charged for something I didn’t use. Please help

  • rawr_glenn 𝔾𝕝𝕖𝕟𝕟 シ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@rawr_glenn) reported

    Why would I carry on paying OTT for this awful Sky Broadband & NOWTV Sky Sports when the quality keeps dropping like this … 🙄 @SkyUK

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @BRSupport @RatedM477 problem is i have a NOWtv roku box.... Fite is not there

  • britfoodfinder GB Food Finder (@britfoodfinder) reported

    @Ofcom @OpenreachHelp @NOWTV Thank you for your help. Currently on day 40 - still working with provider. They are about to open a 3rd order which, they hope, will get the service up and running - only another 2 weeks then still to wait ?! Keeping it all crossed #wires #patience #superslow broadband

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @NOWTV is there an issue with your service. All day long I’ve been trying to resubscribe but having issues. Even when I try to reset password it says unexpected error? Any ideas?

  • TheWonderChildd Danny Billson-Proctor (@TheWonderChildd) reported

    @NOWTV I’m having trouble paying my bill

  • richstandbrook ʀɪᴄʜ sᴛᴀɴᴅʙʀᴏᴏᴋ (@richstandbrook) reported

    Wow @NOWTV is truly the WORST on demand experience I've had

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