NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Poplar, England 4
Blackburn, England 4
Glasgow, Scotland 3
Hammersmith, England 3
Bristol, England 3
Enfield Town, England 3
Hackney, England 3
Manchester, England 2
Birmingham, England 2
Cardiff, Wales 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Southampton, England 1
Dagenham, England 1
Rugby, England 1
Chesterfield, England 1
Halifax, England 1
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Batley, England 1
Slough, England 1
Edgware, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • DaddyPudding85 Deano (@DaddyPudding85) reported

    Yet more problems with @NOWTV..... Will be seriously considering my options in the new year. Shocking service lately. No TV or Internet at all this evening.

  • _erinmelizabeth Éirinn (@_erinmelizabeth) reported

    @NOWTV Hi again. It’s currently stopped working once again. The same issue as yesterday. I’m in a house of three university students and we’ve all got work due in and with no wifi this is nearly impossible...

  • JoJoDrum Joanne (@JoJoDrum) reported

    @NOWTV I keep loosing the connection on the online chat... have responded to an email so hopefully this will resolve the issue

  • dirty_furs Shakieran Shakieran (@dirty_furs) reported

    Ugh @NOWTV is just the worst

  • tonybh53 Tony Barrington-Hill (@tonybh53) reported

    @NOWTV HD channels are breaking up. Tried retuning the channels on two boxes and they have completely disappeared. All none HD channels work perfectly. As stated earlier HD channels direct to TV work perfectly, problem is only when using Nowtv. Full fibre at 300mbs?

  • Jenni_Marshall Jenni Marshall (@Jenni_Marshall) reported

    @NOWTV I tried it on both my phone and ipad and it still wouldn’t work. I paid £9.99 for a 24 hour pass to watch a show and wasn’t able to. How do I go about requesting a refund?

  • ImGoingFeral D.J.P (@ImGoingFeral) reported

    @shearer991 @NOWTV I live in Leeds mate. I havent been able sign in for at least 48 hours

  • Selbzzz JoshSelby (@Selbzzz) reported

    Poor customer service @NOWTV. Told my mum to purchase a Sky sports day pass to get 4 months free of sky sports free (as the original code for 1 month didn’t work!) and now you have told her no and making up dire excuses! £9.99 pass purchased not the £9.98 pass so isn’t eligible!!

  • JimGardnerSNCLP Jim Gardner 🇪🇺 Remain Gammon (@JimGardnerSNCLP) reported

    @NOWTV Deleted my account since a software "update" which made the device slow and prone to crashing. Numerous emails and messages to tech support on social media ignored. Converted to Amazon TV and will never go back. Yet another Sky product that doesn't actually work as advertised.

  • thechriswatt It’s beginning to look a lot like Chris Watt (@thechriswatt) reported

    @whytology I think NowTV has Big Trouble in Little China.

  • Shannon08851410 Shannon Higgins (@Shannon08851410) reported

    @NOWTV hi what is wrong with the broadband I am trying to work from home and can’t as it keeps dropping

  • Snellytheyid Andrew Snell (@Snellytheyid) reported

    @Charpercy84 @SkyUK NowTV Broadband isn’t working down here in Devon, and Inknkw they use the @SkyUK servers...

  • RPartytime Partytime ⁷♿🏳️‍🌈🌹 (@RPartytime) reported

    @NOWTV Still not acknowledging the broadband issues??

  • dee_0530 Dee (@dee_0530) reported

    @NOWTV Error code: VGC-4253024462:4253024462 what is this nonsense? your downloaded player says this and opens a link to a page of unicorns that doesnt exist

  • McnabGareth Gareth McNab (@McnabGareth) reported

    Hey @nowtvhelp @NOWTV - my internet is down, your line test isn’t working, your website is crap and my kids wake up in 9 hours - if there’s no tv, fortnite, roblox or youtube, I’m gonna have to actually talk to them or play with them or something - please help!

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