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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bedford, England 1
Gloucester, England 1
Shipley, England 2
Newcastle upon Tyne, England 1
Croydon, England 3
London, England 9
Birmingham, England 2
Maidstone, England 2
Wrexham, Wales 2
Milton Keynes, England 1
Salford, England 1
Rickmansworth, England 1
Leeds, England 1
Manchester, England 1
Bognor Regis, England 1
Glasgow, Scotland 1
Walsall, England 1
Halifax, England 1
Hammersmith, England 2
Islington, England 1
Hackney, England 1
Cardiff, Wales 2
Sheffield, England 1
Basingstoke, England 1
Southwark, England 1
Southampton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • wishversed
    Amy 🥀🗡️ (@wishversed) reported

    @NOW You've locked me in a 12-month NOWTV contract without me knowing, ignored my complaint for over a month and now 3 agents have closed chats with me and told me they cannot help me. Oh, surprise, no phone line that works! Disgusting.

  • theokhumoitsile
    Ai Lord Elvo🐜 (@theokhumoitsile) reported

    @dumilaiweman Exactly. Fix Btv2 into a real content engine or fully commit to NowTV as Botswana’s digital future. Right now, we have weak broadcasting and a substandard streaming platform. Digital audiences won’t tolerate poor UX or half-hearted execution. With the "best" tools allegedly.

  • Dan_Wyke
    Dan Wyke 🦠➡️🧠🔥 (@Dan_Wyke) reported

    Why is it that every time I watch a football match on @SkySports (@NOWTV app) the picture quality deteriorates at around the 60-min mark? My broadband speed is a steady 150Mbps. Are customers who don't pay for the Boost/HD option being penalised? Has anyone else noticed this?

  • _KaitlinLouise
    Kaitlin Louise (@_KaitlinLouise) reported

    Anyone else having glitching and stuttering issues while watching the Arsenal/Fulham game on @NOWTV? #nowtv

  • jamster86vdv
    Jamie Martin (@jamster86vdv) reported

    @LifeInWales @NOWTV Been having this ever since the start of the footie season. Is absolutely their issue. They need to sort it out.

  • toffeepuds
    Puds (@toffeepuds) reported

    The quality of @SkySports streaming via @NOWTV is declining rapidly. Constant buffering and interruptions. Used to be reliable

  • catjackson86
    Cat Jackson 💙 (@catjackson86) reported

    The utter incompetence of @NOWTV broadband who can't even get their own phones to work, let alone my internet. They're run by Sky but can't match a Sky deal and can't answer what happens to my phone number and contract if copper wires stop while i'm in a contract with them...

  • MallonMeathEast
    Brian Ó Mealláin 🇵🇸🇮🇪 (@MallonMeathEast) reported

    @colinmufc2 Hahaha it does work with NowTV tbf and doesn’t have to be done over the phone. Just get to the final stage of cancelling online and you get it cheaper!

  • babybear_b
    Bee (@babybear_b) reported

    @NOWTV it has been weeks now and the subtitles for The Pitt are still out of sync @HBOMax_UK can you help? I’m on episode 3 of series 1 and have had to stop because of this. It shouldn’t be this hard to provide access to all watchers.

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @NOWTV too often your live streams are interruptive & stuttering. Too often your "something has gone wrong" message pops up on my screen. It's not my broadband, which is a 700MB service, so what are you doing to resolve your ongoing streaming issues? #nowtv #skysports

  • cool2bginger
    cool2bginger (@cool2bginger) reported

    @NOWTV Been kicked out half way through a film and cant get back in, have logged out and in again and its no different. Can't watch anything - plays a trailer then goes back to the watch now page. Help! Having a lovely night with my grandson......

  • GregSkellorn
    Greg Skellorn (@GregSkellorn) reported

    @JustOneMoreTh17 @NOWTV Bloody wish I did! Years this has been an issue...

  • WorbleTweets
    Ben (@WorbleTweets) reported

    Why is there no way to limit the playback quality in @NOW??? I live in the middle of nowhere so my internet isn't great so i'd like to lower the quality of streaming so it doesn't eat my bandwidth. Such a weird oversight considering every streaming service has this option. #NOWTV

  • pabloscouse
    Pablo (@pabloscouse) reported

    @NOWTV Your product needs to really start thinking about the customer. Moving from kitchen TV to living room - 10 mins without a stream. Moving from living room TV to mobile - 10 mins without a stream. I shouldn’t have to pay for multiple devices because your app is terrible.

  • notwheeshting
    ♀Alison (I know my chromosomes) GC ally ‼️ (@notwheeshting) reported

    @NOW I have emailed, you didn't answer. I've looked on your help pages, they didn't help. I do not want audio description on tv shows, I want it gone. It's not my tv, it's only a NowTV problem, I've uninstalled & reinstalled the app, it's still there. I am losing patience.

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