NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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Buffering
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie
(@Jodiehill) reported
@NOWTV Your live chat is not available and to make a complaint I have to sign in to my non existent account.
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NOW TV Help
(@nowtvhelp) reported
@blueman102 Hi thanks for getting in touch and I am sorry to hear you are having issues streaming your nowtv. Can I as have you uninstalled and reinstalled the app on your TV?
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Helen Brooks
(@Hells_Bells_23) reported
@NOWTV As I am sure you know, the link you sent me here is not to a live chat, but simply to a community where you seem to have farmed out customer service to other NOW TV users. This is not good enough. How can I fix this problem without talking to a member of your team?
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Ben Sewell
(@mrbensewell) reported
I pay a total amount of £58 a month for live football to @btsport and @NOWTV. Never had issues streaming using these services. Ironically, as an Amazon Prime customer I have bonus of them broadcasting a game not covered. Disappointing @primevideosport
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Pa Wilson
(@Pa_Wils1) reported
@NOWTV I have rung them and they can’t help with any updates till the engineers go home at 5pm what a joke and what a way to run a business
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william selden
(@williamselden) reported
@NOWTV Hi there, I am being charged £9.99 on my Paypal account for your service. I have no recollection of signing up. I can't log on to my account as I don;t know what my log in is. As far as I am aware I have never used your service. How do I cancel my service without login
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Cecily-Dee
(@CecilyDee) reported
@NOWTV Ok I did the reset and my sound is still totally off for all nowtv entertainment and movies 😢😢😢 please help me it’s awful!
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john nixon
(@johnnix510689) reported
@NOWTV Trouble shooting took 2 hrs to ask if I'd uninstalled the app
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john nixon
(@johnnix510689) reported
@NOWTV My only day off in three months and it's not worked all day I want a refund . This has taken 2hrs to get no where awful service
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Jodie
(@Jodiehill) reported
@NOWTV I don't have an account so this does not help me. I have never had an account.
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Gülen Kızıl
(@ingiliztuzu) reported
@NOWTV It doesn't work proper #nowtv
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john nixon
(@johnnix510689) reported
@NOWTV My tv and says oops that didn't work please try later
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Alex Scott
(@ShiftyGB) reported
@nowtvhelp Thank you, to confirm my neighbour to my left (# 9) has BT, no issues but I believe my neighbour at # 8 has NowTV (can find on wifi) and there’s seems to be up? My dad is Jim (account owner) so please update me as soon as possible. Reseat our cable at the exchange may fix this?
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Helen Brooks
(@Hells_Bells_23) reported
@NOWTV I have twice been shown an offer on my account and when I click on it it doesn't work. Can you explain what is going wrong?
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slightlycynical
(@d_shepheard) reported
@RussInCheshire @AmazonPrime Suspect your internet connection. I have an Amazon fire stick on a tv with a virgin media box. The vm box buffers and loses connection while the fire stick (and nowtv stick) work fine. I only watch Amazon prime stuff through the sticks.
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