NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 24
Hackney, England 6
Glasgow, Scotland 4
Birmingham, England 4
Blackburn, England 3
Bristol, England 3
Hammersmith, England 3
City of Westminster, England 2
Normanton, England 2
West Bromwich, England 2
Manchester, England 2
Enfield Town, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Motherwell, Scotland 1
Flitwick, England 1
Wandsworth, England 1
Northampton, England 1
High Wycombe, England 1
Ipswich, England 1
Peterborough, England 1
Newham, England 1
Greenford, England 1
Gosport, England 1
Barnsley, England 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Damian24391373 Damian Himself (@Damian24391373) reported

    @NOWTV I have the transcirpts , with your staff Accusing me of all these problems

  • Lfc2384X LFC2384 6Times ⚽️🏆🏆🏆🏆🏆🏆 (@Lfc2384X) reported

    @NOWTV I just sent a DM. Mon 4th Jan 2021 I have a issue that needs sorting please. 😡🙄

  • stardottext Craig McLellan (@stardottext) reported

    @nowtvhelp Got the new Chromecast recently and the NowTV app disconnects every 20 mins or so. It works fine on the previous Chromecast. Any ideas what’s up? Google help couldn’t get to the bottom of it and sent me your way.

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @nowtvhelp @NOWTV Hi, I bought a Sky Sports monthly pass in the early hours but it seems like I've been charged twice. Any help?

  • pauldevine pauldevine (@pauldevine) reported

    NowTV isn’t working on my windows 10 PC I’m getting error code VGC-4259315739:3 . I’ve uninstalled multiple times and restarted my router. Still getting the same error message

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @NOWTV I can't find the live chat link anywhere, it just keeps bringing me back to your help page. Have you got a direct link? 🤔

  • JordanSingleton Jordan Singleton (@JordanSingleton) reported

    @NOWTV @tdrumnbass This has been happening to me on iPad also. I have tried deleting the app and re-downloading, but no joy. Can’t seem to see any error code.

  • josie5152 josie (@josie5152) reported

    @nowtvhelp got email informing me from 8th November last year I could no longer watch nowtv on my device but you still continued to take payments, can you please refund this money as this is terrible customer service and I have cancelled my membership

  • Damian24391373 Damian Himself (@Damian24391373) reported

    @NOWTV Have all the pics of chat unavailable in working time , parts of site not working etc And I am looking for nothing for free, I just want to trust you I did 3 extra sky sports days- I wanted the 39 for 2 months . i am also paying the normal one Tried my nest with chat- NOPE!

  • sky867512 sky867512 (@sky867512) reported

    Another day another outage on Now TV (Sky) broadband. #NowTv #SkyBroadband

  • Damian24391373 Damian Himself (@Damian24391373) reported

    @NOWTV I wish you could too. The "manager" emailed me an AUTO RESPONSE at over a week of waiting. ? You don't have a customer service, just take money and help no one who is left high and dry

  • Malickfan Francesco (@Malickfan) reported

    @rosstmiller @TheGMcConnachie I now use it through my iPad connected to the tv and it’s fine, anything on the Firestick is useless, All4 and NowTv are both terrible on the stick but fine on the NowTv stick or on tablets. Even Netflix has become terrible on the fire stick.

  • dawnyhenny Dawn Reed (@dawnyhenny) reported

    @NOWTV Just spoke to your customer service. My terminally ill stepdad has been taken into nursing care, but you can't cancel the account because he is not sat next to me?! So you are expecting someone with weeks left to live to contact you himself? Awful!

  • lookatzebears Stephen Hendry (@lookatzebears) reported

    Just me having issues with @NOWTV @NOWTVSport @nowtvhelp app/casting to Chromecast? Cutting out every 15 mins today.

  • Lfc2384X LFC2384 6Times ⚽️🏆🏆🏆🏆🏆🏆 (@Lfc2384X) reported

    @NOWTV I sent photos too. Regarding my account issue.

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