NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 18
Manchester, England 8
Birmingham, England 5
Bristol, England 4
Reading, England 4
Hammersmith, England 3
Edinburgh, Scotland 3
Plymouth, England 3
Southwark, England 3
Liverpool, England 2
Christchurch, England 2
Blackburn, England 2
Batley, England 2
Glasgow, Scotland 2
Oldbury, England 2
Halifax, England 2
Bromley, England 2
Poplar, England 2
Hayes, England 1
Dundee, Scotland 1
Sheffield, England 1
Godstone, England 1
Preston, England 1
Blackwood, Wales 1
Leeds, England 1
Telford, England 1
Cathays, Wales 1
Corby, England 1
Gravesend, England 1
South Benfleet, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • keeks_ Keeks (@keeks_) reported

    @NOWTV can I get a refund on my sub? Your subtitles don't work. They start fine then just stop altogether.

  • simonfearing03 Simon (@simonfearing03) reported

    @NOWTV I tried about 6 times at various points over Saturday and Sunday since you last sent me a link and it’s not working maybe if you had a phone number people could call you on it would be far easier

  • mummymoomin27 mary (@mummymoomin27) reported

    @NOWTV I’m not impressed that we’ve been without internet all weekend and still this morning it’s not working, I’ve got a child that needs access to remote learning. 🥲

  • Mum2Be21 Kendal 💙 (@Mum2Be21) reported

    @nowtvhelp The NowTV box through our TV, we don't get an error code just says Sorry NowTV is currently unavailable

  • johnellison John Ellison, Blues Guitarist (@johnellison) reported

    @NOWTV Was Harry Potter, no error message and all fine since a reboot

  • garygarside Gary Garside (@garygarside) reported

    @NOWTV Yep! They were great, but sadly not much help. Engineer came out, but doesn’t seem to have changed much. Feels like I’m paying ~£25pm to tether via my phone every 30 minutes at present.

  • AndyGuy67 zAndy1 (@AndyGuy67) reported

    @SkyCorporate @skytv @NOWTV Quality over quantity any day and I'm referring to the picture quality as well as the quality of the content. Please fgs make UHD content look UHD cos for example A Discovery of Witches looks HD at best and it's supposed to be UHD. This is my biggest bugbear with sky

  • emmaedgeworth Emma Edgeworth (@emmaedgeworth) reported

    @nowtvhelp Hi, we were due to receive a NOWTV box last week. We’ve been told it’s delayed & now you can’t even confirm if it’s being delivered to our old house or new house. The engineer has now arrived before the box. We have to WFH tomorrow! Please help

  • RedknapLisa Lisa Maria Redknap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🐾🌹 (@RedknapLisa) reported

    @NOWTV Thank u for replying, Neither can help me. Natwest telling me someone could be enjoying Now tv on me really upset me. My depression & debt is bad enough. It’s only phone, calls & bb. I was in hospital with Covid & paid £33 a mth x 4 as contract ended.

  • allanprice1985 BigBeardyAL (@allanprice1985) reported

    @NOWTV I have previously been in conversation with you back in November about being charged for something I've not even signed up for. This is still happening and want to speak to someone about it. Sadly you don't have a phone number for TV issues, but you do for broadband??

  • putinaspliff ellis (@putinaspliff) reported

    @thatscraaazyyy apple tv stinks but nowtv annoys me more bc ur arguably has the best catalog but the worst ux and video quality ever

  • rhodthomas Rhodri Thomas (@rhodthomas) reported

    @NOWTV Hi. I stop the stream, then long press the Back button to close the app - figuring that'll help. I have got the stream going on my iPad now but it took maybe 10 minutes or more to work.

  • RJSBurt Bob (@RJSBurt) reported from Bristol, England

    @NOWTV . Brilliant concept no follow through. Don’t what the problem is with your connections but it’s not the internet. Oh well there’s always Netflix.

  • ShiftyGB Alex Scott (@ShiftyGB) reported

    @llecddd I am with NowTV broadband but not Sky TV and I didn’t even know this existed. I don’t think I can help on this, NowTV is owned by Sky without the perks that Sky customers get.

  • Mum2Be21 Kendal 💙 (@Mum2Be21) reported

    @nowtvhelp can't get NowTV to work after resetting the box and connection...

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