NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 13
Blackburn, England 4
Glasgow, Scotland 3
Birmingham, England 3
Hammersmith, England 3
Bristol, England 3
Enfield Town, England 3
Hackney, England 3
Manchester, England 2
Batley, England 2
Cardiff, Wales 2
Poplar, England 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Southampton, England 1
Dagenham, England 1
Rugby, England 1
Chesterfield, England 1
Halifax, England 1
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Slough, England 1
Edgware, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • massimopage M A S S I M O (@massimopage) reported

    @camangusmurray @NOWTV Tried two TVs also tried through the firestick and two different phones, iPhone and Samsung. No connectivity issues as all other apps are working perfectly. Please respond.

  • bestfilmeverpod Best Film Ever Podcast (@bestfilmeverpod) reported

    @NOWTV Can we not fix the apostrophe error? "Ogres are like onions"

  • JamesHydenDJ James Hyden (@JamesHydenDJ) reported

    @TheWizardOfIce @NOWTV So boring. I actually started doing some work during the second half.

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SteffanSmith We're aware of an issue causing this to happen with some devices Steffan, could you possibly try clearing your browser cache for the NowTV website or attempt to access the link with a different browser?

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SurfinjimRev Hi, thanks for getting in touch and I am sorry you are having to contact us again with this issue. Is this the nowtv stick you are using that you are getting this error message?

  • say_emily Emily Say (@say_emily) reported

    @NOWTV keep being asked to update card details, but when I do, it says error and won't let me go any further.

  • NOWTV NOW TV (@NOWTV) reported

    @jtownley90 Do you get this issue with any other apps or is just with the NowTV app, James?

  • DaveW71 David Wilson (@DaveW71) reported

    @nowtvhelp the worst online help I've ever come across. Paid for a NowTV day pass and spent an hour trying to play it. Joke

  • smsmth_ Sam Smith (@smsmth_) reported

    @BillPeppershack everyone else having the same problem with the sound? presumed it was my NowTV being shite

  • StellaLove2Love Stella (@StellaLove2Love) reported

    @nowtv truly awful service,wasted 1 hr of my day, not trying to reinvent the wheel just get broadband as per the offer....2 x waiting + 2 long phone calls to people who bless them can't speak English well and we are on a choppy line...not a good mix really is it,where is the gin?

  • JessicaGormley Jessica Gormley (@JessicaGormley) reported

    @NOWTV is your service down? I have tried logging in on my laptop phone and tv and keep getting error messages? I have signed up for sky sports pass. Will the issue be resolved before the Liverpool match?

  • LuvverDuck LuLu (@LuvverDuck) reported

    @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) Can you just tell me why the Prime app on the Now TV stick is having issues with opening (telling me there's connection problems but there's no problem at my end or with any other app

  • RickPastley Rick Pastley (@RickPastley) reported

    @nowtvhelp @NOWTVSport @NOWTV why do your sport streams keep chopping quality and why is the overall quality unacceptably low? Always! My internet is fine. I’d be better off with a pirate stream...

  • JanetCo40996272 Janet Collins (@JanetCo40996272) reported

    @plusnethelp having problems with home wifi. Having to switch to phone mobile data at home, as wifi is not reliable. Struggling to watch prime, nowtv and netflix due to buffering. Waiting to speak to customer service, but no idea how much longer I will be kept waiting. Help!

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

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