NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Birmingham, England 4
Glasgow, Scotland 4
Poplar, England 4
Batley, England 3
Manchester, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Southall, England 3
Southwark, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Islington, England 2
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Camden Town, England 1
Hackney, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Heardster Ian H (@Heardster) reported

    @NOWHelpTeam No it hasn't been resolved, its been ongoing for months. I have been told by one of your colleagues on live chat that Nowtv Nowtv doesn't have the bandwidth to cope with the demand. This is a problem and you should resolve this for your customers who are paying £28 pm for rubbish

  • jtruk James Rubberfork (@jtruk) reported

    @minxlj @jondavies I'm tempted by Hanlon's Razor - media licensing is complicated and they're bad at communicating. But this *is* Amazon, who are masters of the dark pattern... This and the pre-roll adverts aside, I'm ok with Prime Video. At least it doesn't crash all the time, like NowTV.

  • Stu_Talks Stu Wilson (@Stu_Talks) reported

    Honestly whoever created the Nowtv app on apple tv needs to be ******* dealt with. And paired with the actual worst-ever-thing apple remote. This is my villain origin story.

  • DSTRBDEthan Ethan 🌑 (@DSTRBDEthan) reported

    I feel like we should do a fundraiser for Kip, maybe to help pay for the TV his mum has just bought and get him a years subscription of both BT and Sky Sports on NowTV. If I did would people contribute? I would ofc kick it off with a donation myself.

  • Mimzymoo Mimzymoo ツ 🇬🇧 (@Mimzymoo) reported

    @NOWHelpTeam PS4 Pro. My other apps like Netflix are working without issue. It's just nowtv and has been like this for a month. I spoke to someone at NOW over the phone and i was supposed to get an email but never did.

  • gbowmancharlton George Bowman (@gbowmancharlton) reported

    @NOWTV paying £33.99 a month just to watch the F1 and its absolutely awful quality. Constantly buffering. When it isn't buffering, it is pixilated. Not good enough!

  • bluenose1703 Blue McMahon (@bluenose1703) reported

    @NOWTV My contract is about to come up for renewal which I would like to take up. I have been given a number to call. Unfortunately, I am currently suffering with an inner and outer ear problem and cannot hear very well. Is this something I can do online?

  • mrsunguard peter talbot (@mrsunguard) reported

    @NOWTV is there a problem I keep getting Unable to connect to sign in, please try again later

  • AdamWhittles 𝔸𝕕𝕒𝕞 𝕎𝕙𝕚𝕥𝕥𝕝𝕖𝕤 (@AdamWhittles) reported

    @thetafferboy @carlhendy Really? I personally have no issues with it. I don't often spend a lot of time in the TV OS though. I mostly just switch between the PS5 and various streaming apps (Netflix, Amazon Prime, NowTV etc.)

  • Cathy32605006 Cathy (@Cathy32605006) reported

    @NOWHelpTeam @SteffanSmith I have the exact same problem on my new Samsung TV. Trying to watch ManU v Fulham but Nowtv is all blurry. My other TV apps are absolutely fine.

  • wizardweb Adam (@wizardweb) reported

    @NobleF1 The issue for me is that I only have Sky for the F1 channel and recording BTCC. (NowTV doesn’t do delayed start). I watch Netflix and Disney+ mostly. It’s really expensive for one channel, so I’m thinking of cancelling. If live races were on the F1 apps, I’d watch on that.

  • ruthm4x 🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @ScuderiaFerrari All those people buying nowtv passes, not gonna get to watch all that are they. And those who work Fridays will miss quali. Nicely done.

  • BFujer birgit fujer 💙 (@BFujer) reported

    @JRiH2020 We're with NowTV. It's about £18.00 a month for landline and broadband. In two years we had one outage, but this was sorted quickly.

  • Heardster Ian H (@Heardster) reported

    @NOWHelpTeam I've done all of this numerous times. A colleague of yours said the problem is that NowTV are having issues with live sports streaming

  • _laynaw laynaW (@_laynaw) reported

    @NOWHelpTeam ive just tried it on a second windows 10 device that i've never used nowtv on before, and have the same issues with the same lines of dialogue season 1 episode 4 of wellington paranormal is especially bad, but it happens to some degree to almost any episode of any show i watch

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