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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 5
Rayleigh, England 2
Swadlincote, England 1
Birmingham, England 6
Sheffield, England 2
Poplar, England 2
Blackburn, England 5
Glasgow, Scotland 5
Burnley, England 1
New Milton, England 1
Southwark, England 5
Diss, England 1
Poole, England 1
London, England 18
Guildford, England 1
Winsford, England 1
Kirkcaldy, Scotland 2
Wokingham, England 1
Sutton, England 1
Skelmersdale, England 1
Bishop Auckland, England 1
Attleborough, England 1
Dundry, England 1
Newham, England 2
Croydon, England 7
Gloucester, England 1
Dundee, Scotland 2
City of Westminster, England 2
Crawley, England 1
Buxton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • paton_bk
    Bobbie (@paton_bk) reported

    @NOWTV Please fix subtitles on Season 1 Episode 3 of #ThePitt! They are completely out of sync with what is happening so the episode can’t be enjoyed by Deaf and Hard of Hearing members. I’m not going to continue paying for an entertainment pass I cannot use. #deafaccess

  • WorbleTweets
    Ben (@WorbleTweets) reported

    Why is there no way to limit the playback quality in @NOW??? I live in the middle of nowhere so my internet isn't great so i'd like to lower the quality of streaming so it doesn't eat my bandwidth. Such a weird oversight considering every streaming service has this option. #NOWTV

  • mrsjaclong
    Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • irishtipiman
    Ed Lindsay (@irishtipiman) reported

    @NOWHelpTeam FYI I’ve just cancelled my Sky Sports with @NOWTV Your product is awful and your customer service is non existent. Why is it so difficult???

  • TonyB_1997
    Tony (@TonyB_1997) reported

    @SilverAscend @LeoKearse If BBC iPlayer and NOWTV can figure out you are on a VPN then I’m fairly sure it’s possible for the ISPs to block access to the VPN servers completely, regardless of protocol. Sure, it’s whack-a-mole, but they don’t need it to be perfect to be effective.

  • notwheeshting
    ♀Alison (I know my chromosomes) GC ally ‼️ (@notwheeshting) reported

    @NOW I have emailed, you didn't answer. I've looked on your help pages, they didn't help. I do not want audio description on tv shows, I want it gone. It's not my tv, it's only a NowTV problem, I've uninstalled & reinstalled the app, it's still there. I am losing patience.

  • freespeech404uk
    Free Speech 404 UK (@freespeech404uk) reported

    @NOWTV do you know your subtitles are ALWAYS out of synch with the movie? The subtitles are always 2 minutes ahead of what's happening on screen. It's very annoying! I think it's because you add adverts before the movie? That screws up the timing. FIX IT PLEASE.

  • mrsjaclong
    Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • camillamorgan
    Camilla Morgan (@camillamorgan) reported

    @NOWTV I joined the non-flexible membership in error and tried to cancel it immediately. I sent an email to your customer service but have not heard back.

  • BestHeadhunter
    TheHeadhunter (@BestHeadhunter) reported

    @NOWTV your service is the worst that I’ve ever experienced. The system can’t determine whether one or two devices are being used. It’s rubbish

  • pajamagirl222
    🤍 (@pajamagirl222) reported

    Nowtv needs to just release melek character because nothing they do or say will help calm people ridiculous theories. If you stop watching it will affect everyone including behind the scenes. And guess what no one will have a damn job. @nowtvturkiye #HalefKöklerinÇağrısı

  • davo33uk
    E S25OWL 🦉 (@davo33uk) reported

    @lyncey_gilbe @skytv They have a special Bereavement team who was amazing and when my dad died mum had same problem .. they sorted it all out and within her price budget - if not cancel and use nowtv and you can just say can’t afford PAYG and they offer you like £1.99 a month for basically £19.99 sky

  • cool2bginger
    cool2bginger (@cool2bginger) reported

    @NOWTV Been kicked out half way through a film and cant get back in, have logged out and in again and its no different. Can't watch anything - plays a trailer then goes back to the watch now page. Help! Having a lovely night with my grandson......

  • ijbolsoldier
    woke s kennedy (@ijbolsoldier) reported

    @goatyusi nowtv do u want my login

  • JayThePhoenix91
    JayThePhoenix (@JayThePhoenix91) reported

    @NOWTV @NOW @NOWHelpTeam ive been trying to ask a question and your 'help pages' and chatbot are useless. Is there anyone available that can help me?

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