NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Manchester, England 4
Birmingham, England 4
Glasgow, Scotland 4
Batley, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Poplar, England 3
Reading, England 2
Southwark, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Farnborough, England 1
Newham, England 1
Wembley, England 1
Chester, England 1
Crawley, England 1
Waltham Forest, England 1
Romford, England 1
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • bubba1966uk Ian Brownlow (@bubba1966uk) reported

    @NOWHelpTeam Free practice 1 has begun at the Mexico Grand Prix and I STILL cannot use my NowTV account to watch it. As well as fixing the problem what sort of refund will I be getting?

  • DavidPGardner David Gardner (@DavidPGardner) reported

    @bt_uk Hi Alannah. Looks like someone has tried to hack the account and it’s been locked due to many unsuccessful login tries. NOWTV will unlock it within 72 hours. If there’s an issue after that then I will be back in touch.

  • LeonieCastile The man who fell to Earth and missed (@LeonieCastile) reported

    @LesMalpas @TalkTalk I was with #Talktalk they are good but constant problems made me switch to #Nowtv never had a problem since they are part of #sky

  • rubberroad Rubberroad ☂️ (@rubberroad) reported

    @NOWTV something is broken at your end. All other streaming services I use are fine, but I'm only getting 989 streaming quality when watching cricket

  • SampsCaroline Caroline Sampson (@SampsCaroline) reported

    @melindahaunton We're with BT. It's ok. No major problems and we can get discounted passes for NowTV which is useful when your football team is on Sky!

  • carrie_walsh_ Carrie Walsh (@carrie_walsh_) reported

    @KellyLongLegs @NOWTV I literally stopped paying for the same reason. And ******* awful UI too. Not worth our money!

  • ArtByRayna Rayna Louise 💗💜💙 (@ArtByRayna) reported

    Why is it that NowTV has no problem playing ads but as SOON as the film starts it immediately starts buffering 💀💀💀

  • GrahamTheLake Graham Lake (@GrahamTheLake) reported

    @OpenreachHelp This issue still isn't fixed nearly 2 weeks later. @NOWTV are firmly blaming it on @OpenreachHelp system error. Committed order 18th Oct, still waiting...

  • DavidPGardner David Gardner (@DavidPGardner) reported

    @bt_uk Is the an issue with logging in to the Now TV player on iOS or Safari? It won't let me login, Have tried resetting password but getting and error unable to log you in, Can't find my account on NowTV help so presume its because it through BT

  • katebevan Kate Bevan (@katebevan) reported

    @EmporersNewC NowTV is awful, so any sane person normally stays well away from it. But with the new season drip-feeding on it ...

  • AlanAgnewAuthor Alan Agnew (@AlanAgnewAuthor) reported

    Dear @NOWTV how do I mute the awful noise that is @SkySportsPL commentators on #wolveve

  • PeterShardlow Dr Peter Shardlow (@PeterShardlow) reported

    @SamsungUK @NOWTV Now tv app is telling me to update my firmware on an LS27AM500NUXEN. I have just manually updated to 1101.0, but NowTV still requests a firmware update. Any help?

  • apoma apoma (@apoma) reported

    @NOWHelpTeam Nowtv cancelled the service because another provider told you they'll be taking over my phone line because their customer is moving to my address. That is totally wrong, noone is moving to my address and it takes you 2 weeks to reconnect my broadband. That's terrible

  • HeyMissPrice Emma 🌈 〓〓 (@HeyMissPrice) reported

    @NOWTV I’m having big issues with my new account. I’ve been billed for a cinema pass when trying to install the app on my TV (it said it was a free 7 day trial). I cancelled it immediately. Now being told I signed up for it alongside Ents & I didn’t! It’s two diff sign up times.

  • virginmirth Singalongwithalice.com (@virginmirth) reported

    @NOWTV Funny how when you want to cancel, your system doesn't work properly so you can't :-(

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