NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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Buffering
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hester
(@HesontheEdge) reported
@NOWTV What happened to my perfectly functioning NOWTV box. You decided that it was no longer going to work. On its way back to NOW for you to recycle, the least you could've done would've been to request all these old devices back for recycling at YOUR cost
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Patchi
(@whyinda_whyinda) reported
@nowtvhelp Pass not recognised on any NowTV device. All worked last night, and pass valid until next year. Turned off&on again hasn’t worked. Help please!
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ScottJ
(@alteredstate87) reported
@THR Hows this going to work in the UK? Are they going to be on nowtv or sky?
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EleganceAndMemories
(@MrsLamontCrafts) reported
@nowtvhelp @NOWTV could you follow me so I can message you about a billing issue please
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lee-ann maggie
(@lllmlll8) reported
@NOWTV I have bought 2 now tv sticks and both remotes keep freezing. I have tried everything on your website and its not working. Please can this be rectified. I have chucked both receipts so please can you send 2 free ones. Looking at your website dont think im the only one. Ta
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Jonathan McNally
(@JontyM4c) reported
@NOWTV I speak to an individual who assures me the problem is with my router. I try and tell him that there's work taking place downstairs and I reckon it could be that. The guy completely dismisses me and says it's definitely the router.
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Jonathan McNally
(@JontyM4c) reported
My @NOWTV experience since joining has been awful. On my 1st day, I called to see if they could install sooner. They couldn't. They text me later to delay it by 3 days actually...
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Son of Kratos 👑
(@ThatGuyJ1m) reported
@BenRoyTurner Problem is though we only have the choice of Cinema, pretty certain we can't get HBO in any form over here. So hopefully they work a deal with NowTV for the UK
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Séan Cernow
(@Scernow) reported
@BarclaysUK I have just discovered I am having money taken out of my account by @NOWTV for 'billing help' When I haven't used their service since May, possibly April. I would like some help please in getting back payments that I HAVE NOT AUTHORISED. Thanks in advance.
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Séan Cernow
(@Scernow) reported
@BarclaysUK I have just discovered I am having money taken out of my account by @NOWTV for 'billing help' When I haven't used their service since May, possibly April. I would like some help please in getting the money back they have quietly dipped out of my account.
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Boab🏴
(@HooverRAD81) reported
@NOWTV I recently noticed that I'm getting charged more for this, and any time I try and go into my services, it tells me there's an error. I would like to know why I'm getting charged like a tenner more than I should be. :)
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𝐂𝐥𝐚𝐮𝐝𝐢𝐚 ✨
(@claudiaallenby) reported
@NOWTV Hi our Now TV always freezes if there’s even a slight problem with WiFi (we have to unplug the TV to get it to unfreeze) how do I refresh the app?? Also today it’s just a black screen with white writing saying “Now TV is currently unavailable” wtf is going on???
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Jonathan McNally
(@JontyM4c) reported
@NOWTV the man tells me that the issue may not be the router and he'll go check my line. Its my line. Surprisingly... It's going to take up to 2 working days to fix. This is on top of the time I waited for the new router.
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Barry at large
(@barryrobnic) reported
@NOWTV Love actually was the worst film of all time...
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Ben Cramp
(@BenCramp2) reported
Never had customer services like it, my @NOWTV stick remote has broken and I'm told I have to go back to the shop I got it from over 2 years ago and ask for a replacement remote. Pay for for 3 passes a month and cant even send a replacement
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