NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 20
Manchester, England 7
Croydon, England 6
Birmingham, England 6
Southwark, England 6
Glasgow, Scotland 5
Hammersmith, England 5
Blackburn, England 4
Bristol, England 4
Reading, England 3
Hackney, England 2
Cardiff, Wales 2
Norwich, England 2
Liverpool, England 2
Oldbury, England 2
Southampton, England 2
Batley, England 2
Portsmouth, England 2
Newham, England 2
Fulham, England 2
Edinburgh, Scotland 2
Plymouth, England 2
Christchurch, England 2
Hitchin, England 1
Newcastle upon Tyne, England 1
Newport, Wales 1
Luton, England 1
Borehamwood, England 1
Warwick, England 1
Chipping Norton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • nannyhelg helen solomon (@nannyhelg) reported

    NOWTV not working after power cut#tried everything gutted

  • LumpySlayPrince Graham Snorton (@LumpySlayPrince) reported

    Why tf has NowTV turned up the speed/pitch of HBO programmes? It's made true blood sound awful and I genuinely thought Eric was sat on his ***** in one part but it's just the pitch change

  • itmemish mish (@itmemish) reported

    i know streaming services are the absolute worst for consumers but my lord NOWTV takes it to the nth degree, prices keep going up and now you gotta pay for 'ad-free' streaming? the worst service imaginable

  • GeekScurvy Scurvy Geek (@GeekScurvy) reported

    …In France for a few weeks, and want to watch the Grand Prix. I subscribe to Sky F1 AND NowTV Sports, so no problem right? Wrong. “This content isn’t available in your country”. So use a VPN, right? Wrong. “We’ve detected you’re using a VPN”…

  • mcgeo99 R MC (@mcgeo99) reported

    @NOWHelpTeam Why does NowTv player on windows crash after after about 2 seconds 6 or 7 times before it works? Every single time. Throws up an error than closes. Eventually works.

  • PaddoJ John (@PaddoJ) reported

    hey @NOWTV - do you not see the need that answer emails. Terrible service 🤡

  • smellymafingers Dr. Hackenbush. (@smellymafingers) reported

    @NOWTV help!

  • DaveWelshDev DaveTheDev (@DaveWelshDev) reported

    @SkyHelpTeam This is connected to the fire yesterday. We’ve never had problems before this so in doubt very much it’s anything inside the home. Also I’m with NowTV not sky so can’t sign into your website and NowTV offer no help on theirs

  • francoberry Andrew Francomb (@francoberry) reported

    @NOWHelpTeam That seems to have worked.. not ideal! Thanks for your help and quick response - though I'm continually disappointed with the quality of NowTV as a viewing platform.

  • BUNS_AKIMBO Naia 🐇 Sea Bnuuy!! | Debut TBA! (@BUNS_AKIMBO) reported

    me: have you seen my hdmi? parents: *starts blaming eachother for it and telling me it's my fault i lost it* me: ..you were the last ones to have it trying to get your nowtv box to work but go off i guess. a simple yes or no would have been good.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • garethlloyd1977 Gareth Lloyd 💙 (@garethlloyd1977) reported

    Using @NOWTV is just about the worst user experience ever. Sign in to website, buy pass, sign in and out of app about 10 times and then eventually get the rugby on. It's as if they don't want people to watch.

  • GeekScurvy Scurvy Geek (@GeekScurvy) reported

    Little mini-rant about encouraging customers to do the right thing. So I’m a subscriber to many services - Apple Music, Netflix, Disney+, Amazon Prime, Sky TV, NowTV and probably a few more besides. I *like* to pay for my content! It’s worth it! But I have a problem..

  • Katy_mo Katy (@Katy_mo) reported

    Honestly not sure what I'm actually paying for with @NOW, first reported an issue with my service back in May, we're now almost in August and I'm STILL being sent round in circles by tech support who refuse to acknowledge the problem. #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

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