NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Hackney, England 5
Birmingham, England 4
Normanton, England 3
Bristol, England 3
Hammersmith, England 3
Glasgow, Scotland 3
City of Westminster, England 2
Cardiff, Wales 2
Blackburn, England 2
West Bromwich, England 2
Manchester, England 2
Enfield Town, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Greenford, England 1
Gosport, England 1
Barnsley, England 1
Newport, Wales 1
Great Shelford, England 1
Poole, England 1
Norwich, England 1
Worthing, England 1
Bellshill, Scotland 1
Barnet, England 1
Aylesbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • BJord24 BUBBA JORD24 (@BJord24) reported

    It seems my @NOWTV stick dont conect with my @VodafoneUK wifi so where is the problem i mean my @PlayStation 4 consoles dont have a strong conection vodafone says the internet is fine so it must be both my ps4s and my now tv stick what do i do

  • NickDultrasound Nick Dudley 💙 (@NickDultrasound) reported

    Just giving @nowtv another chance after previous loading and buffering problems with no viable solution. Plenty of time to tweet during buffering. Time to give up and cancel contract.

  • aku_akshay Akshay Gupta (@aku_akshay) reported

    @NOWTV Hi NowTv, my broadband is not working since a week and there is no update from you. Your call centre executives are unable to give any timelines. Please help urgently!!

  • alannaclark10 iamsugarfairy (@alannaclark10) reported

    @NOWTV awful company i dont use nowTV nothing i like on it and really cant aforde the charge for a app that will not be used and the whole wqy its set up yo divert and plain block from cancelling the account is appalling

  • aku_akshay Akshay Gupta (@aku_akshay) reported

    @NOWTV Yes I have spoken to your call centre executive, but of no help. They just say that you have informed openreach to send a engineer. Please get my broadband issues resolved ASAP!

  • seancookewriter Seán Cooke 2.1 (@seancookewriter) reported

    @NOWTV your app on PS4 constantly saying "Unknown Page Error. Give it a moment or check Internet connection." Been like this for a week. Latest update. Deleted and reinstalled app. Any fix for this? All other apps work. Will need to cancel subscription if I can't access it.

  • JessicaAutiero Jessica Autiero (@JessicaAutiero) reported

    @NOWTV I gave you enough time to rectify the issue, 30 days is more than sufficient to cancel the account.

  • bamzz96 Bam (@bamzz96) reported

    @NOWTV how do I get a refund for my now TV pass that I cancelled but still got charged for? And how do I make a complaint about your terrible cancellation web page? Deliberately misleading in order to keep business

  • ellagill_ Ella (@ellagill_) reported

    @NOWTV possibly the worst entertainment subscription ever. Impossible to use and impossible to cancel. Stop charging my account!!!! 😤

  • L_Janey84 Laura Crawford (@L_Janey84) reported

    Hey @OpenreachHelp apparently its your problem and an issue with your employees that have meant after 3 weeks we still have no internet with @NOWTV and are spending 100s of pounds on data to work and homeschool.....

  • _mallory1_ Mallory (@_mallory1_) reported

    This is such a first world problem but it's infuriating that the NowTV app doesn't autoplay the next episode and let you skip opening credits. Oh and the subtitles keep disappearing 🙄 If anything they have is available on netflix I'll choose netflix every time @nowtvhelp @NOWTV

  • PeteAR91 Pete R🌹 (@PeteAR91) reported

    @nowtvhelp hi. Can you please advise on what devices can you stream midweek, Championship red button games on nowtv. Would it work on an Amazon firestick or Chromecast? Thanks

  • Fornowago Mando (@Fornowago) reported

    @NOWTV Awful, watch the 1945 version. Far better.

  • PyrateAsylum Pyrate Asylum (@PyrateAsylum) reported

    @NOWTV Its all good, I just asked via voice control why are you not working then ******* to me mate... BOOM 💥 just like that..... all good.

  • Jack_20_20 Jack (@Jack_20_20) reported

    Latest version of @NOWTV (14.0.0) doesn’t resolve the issue @nowtvhelp

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