NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Manchester, England 4
Birmingham, England 4
Glasgow, Scotland 4
Batley, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Poplar, England 3
Reading, England 2
Southwark, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Farnborough, England 1
Newham, England 1
Wembley, England 1
Chester, England 1
Crawley, England 1
Waltham Forest, England 1
Romford, England 1
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Chimpman I have no idea (@Chimpman) reported

    @nburdy @NOWTV Its god awful, only ch4 can beat it for awfulness

  • abdinw1 abdi (@abdinw1) reported

    @avi1508 @NOWTV Yep same issue, anyone found an answer?

  • iannlou Ian S (@iannlou) reported from Cambridgeshire, England

    NowTV is ******* ****. They are such ******* useless scrotes that their player doesn't work on Windows and now it's playing up on android too.

  • DadsTechSupport David Kirk 😷 (@DadsTechSupport) reported

    .@NOW Link in email for Entertainment Pass offer fails every time. New Post button in community takes me to Watch/Home and not to create a new post. I've always had a fairly low opinion of NowTV. This doesn't help. #fail

  • uk_birdy Birdy (@uk_birdy) reported

    @NOWHelpTeam Hi. Twitter says "NOWHelpTeam can't be messaged" ? Problem > Trying to log into NowTV account > forgot password > your email to me to change password never arrives. Made several attempts. Please advise by DM why? Thank you.

  • JaTeken JaTeKen 🤖 (@JaTeken) reported

    @UridiumAuthor The TV is on the newest firmware so not sure what else to do. If the TV is screwed (I don't think it is as 4k does work for TV box and consoles) I'll just put Firestick and NowTV into 1080p (which resolved it) and get a new TV in future.

  • JaTeken JaTeKen 🤖 (@JaTeken) reported

    @UridiumAuthor Our Toshiba TV started doing odd stuff with 4K like this! It started with our Firestick, colours look all washed out. Tried every combo of settings, can't fix it. This week, NowTV is doing it, can't fix that either. I've forced everything to 1080p & the colour is vastly improved.

  • MarkOLeary_10 Mark (@MarkOLeary_10) reported

    NowTV picked a good day for the quality of the stream to be brutal.. because Leeds are absolute terrible today.

  • PanaMarkides Pana Markides (@PanaMarkides) reported

    Real fan of paying £33+3 per month for @NowTV sports pass, over and above Sky broadband, only for it all to crash on kick off.

  • TheSambizzle Sam Golding (@TheSambizzle) reported

    @NelsonAK13 @toryboypierce @BBCOne I pay for basic sky package, still have to watch ads despite paying for it. I have an occasional NowTV movies subscription. Have to watch ads before films. Both work out significantly more than licence fee with less original shows. with no public service remit.

  • janethampson Janet Hampson Personal Management Ltd (@janethampson) reported from Middleton, England

    I wish @Apple had told me that their #HomePod doesn’t work with all WiFi BEFORE I bought one!! Come on.. iPhone and Mac run on @NOWTV WiFi so what’s the problem??

  • real90shiphop bossman (@real90shiphop) reported

    @NOWTV my broadband is not working in Birmingham what is going on

  • pt_casey Peter Casey (@pt_casey) reported

    @NOWTV I have been cut off from your live chat 3 times. I am owed a refund and need help@locating it or checking if it has happened. Your system is useless. Apologies for technical difficulties are not of interest. It is too difficult to deal with you. Sort it out!

  • jedi_ringo jedi_ringo (@jedi_ringo) reported

    @NOWHelpTeam Even worse today for Tottenham vs Liverpool…. Netflix 4K (perfect) , Prime 4K (perfect) , BT 4K (perfect) … NowTV extra cost for 1080p (terrible) the dearest service of the lot and the poorest performer

  • rcb_mulder Rich (@rcb_mulder) reported

    After giving #nowtv a year to improve, I can confidently say that the quality is just as bad as ever. Generally worse than standard definition. Intermittently unwatchable. Even with the HD Boost. Apple TV, Netflix, Amazon, BBC iPlayer etc. all work perfectly. @NOWHelpTeam @NOW

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