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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Poplar, England 1
Birmingham, England 6
Crawley, England 1
Kirkcaldy, Scotland 1
Buxton, England 1
Manchester, England 7
Leicester, England 1
London, England 20
City of Westminster, England 1
Boston, England 1
Portishead, England 1
Cardiff, Wales 3
Hitchin, England 1
Glasgow, Scotland 4
Newcastle upon Tyne, England 1
Croydon, England 6
Hackney, England 2
Blackburn, England 4
Newport, Wales 1
Hammersmith, England 5
Luton, England 1
Borehamwood, England 1
Warwick, England 1
Chipping Norton, England 1
Southwark, England 4
Norwich, England 2
Royal Tunbridge Wells, England 1
Wigan, England 1
Bury, England 1
Oxford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveStMart
    Clive St-Mart (@CliveStMart) reported from Rochester, England

    @nowtvhelp @NOWTV hope u can help despite me putting a pin on my daughter has managed to purchase a months sub please can this be refunded i have tried to contact you but you dont seem to like speaking to people and sont have a phone number to contact you on

  • jackaarondavies
    Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • blink182gem
    Gem (@blink182gem) reported from City of Kingston upon Hull, England

    @Dean_Man7 @NOWTV I'm having the same issues as I'm using a chrome cast...is yours working yet as mine isn't 😭😭

  • Neilwigg
    Neil Wigglesworth (@Neilwigg) reported from Wakefield, England

    @NOWTV It was yesterday, Sky sports pass on a MacBook Pro via Safari - numerous times I got an error and had to re start (also a persistent error to begin with until I switched from SS Main Event to Cricket) - I was watching the ODI

  • 1_incomplete
    1_incomplete (@1_incomplete) reported from Bristol, England

    @NOWTV @nowtvhelp I’m wondering whether or not you’re going to address the ongoing issues with your system: crashes, endless-malfunctions, etc., or do you not care? Are you running #nowtv into the ground in the hope of bullying people into buying #skytv?

  • ibaird73
    Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • josephnoble70
    Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • MattX1971
    Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Garrardinho
    Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • mjessett
    MARK JESSETT (@mjessett) reported from Ashburton, England

    My daughter is having a terrible time at uni in London - no WiFi but trying to begin her course which is delivered fully online - NO HELP from @NOWTV and @WeAreOpenreach, although NowTV are happy to take her money, and Openreach have sent an engineer this AM who was agressive 1/3

  • GUYPRESS
    Guy Press (@GUYPRESS) reported from Chalfont Saint Peter, England

    @NOWTV not working again?!? #btinternetsortitout #IHateSuzie

  • mjessett
    MARK JESSETT (@mjessett) reported from Ashburton, England

    She’s getting the usual ‘it’s not our problem’ from both. Today is the last straw - guy turned up, accused her of misreporting the issue and left without trying to help. For goodness sakes please communicate properly @NOWTV @WeAreOpenreach and get her simple problem sorted. 2/3

  • antoniapoppy
    Antonia Lallement (@antoniapoppy) reported from Stockport, England

    Hey @NOWTV what’s your problem? Why do you hate your users? Just play the next bloody episode

  • toonpaulward
    Wardy (Paul Ward) (@toonpaulward) reported from Brighton and Hove, England

    @NOWTV how do I get in touch with you? Terrible service.

  • MrsSherrec
    Mandy Sheridan (@MrsSherrec) reported from Warrington, England

    @NOWTV thanks to your poor quality streaming, I has to watch the last two minutes of the F1 qualifying through a blurry picture

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