NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Priestley 🇬🇧 🇺🇸 🇨🇦 🇦🇺 🇳🇿 🇮🇱 (@DarrenPriestl11) reported
@ghost_wales I've got @NOWTV broadband/phone great speeds no problems though their customer service could do with a review!
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Nuni | 17 | ISTP | He/they (@nuniyoa) reported
@ambervoices i don't know much about nowTV but if you can watch it online and in a browser, i've actually found trying different browsers may be able to bypass the issue - i'd try chrome, firefox, microsoft edge, and internet explorer. if it's okay can we continue this convo in ***?
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MLML (@MLML88888) reported
@MartinSLewis any chance of a job with you for my kid & I after we get sacked for not being able to work from home? Nowtv refused to give up line to vodaphone but have cancelled my supply so without broadb & line. Hours spent talking to CS from both comp. and no further ahead.
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Carnival Sweets (@carnivalsweets8) reported
@LivEchonews we have NowTV owned by sky, we have been down all day! No broadband, an engineer is coming out in the morning, so there is an outage no matter what sky are saying
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MLML (@MLML88888) reported
@MartinSLewis please can you help me? Signed up for a vodaphone Superfast broadband 2 via your www. Existing provider nowtv have refused to release my existing number which has resulted in new provider cancelling fitting today. I am without broadband and phone until 16/12. HELP!
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Fernanda Paloma 🌳🇨🇱 (@elpalomofer) reported
@NOWTV my laptop player is not working anymore. I reinstalled it, did not find the funny file that causes trouble. Help!
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Graceface (@Gracefa78331521) reported
@NOWHelpTeam Please help with a NowTV Player bug for laptop. Player launches for a few seconds then crashes/shuts down. Tried reinstalling, clearing cookies/cache, different browsers and all the advice from the community pages. It looks like this is a very common problem. (1/2)
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PM (@pmg_pgmco) reported
@NOWTV hi there’s no sound on sky news @NOWTV how can I fix this? Tks
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Nat Guest (@unfortunatalie) reported
So - wait, even if I pay money to subscribe to NowTV, the streaming platform with the worst possible UX in the world, I *still* have to watch 30 seconds of adverts before a programme???
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MLML (@MLML88888) reported
@VodafoneUK Help please? I am without broadband because I have opted to move to you from nowtv. They have been uncooperative, refusing to give up line so you cancelled installation today. Can you please bring my revised installation date closer than 16/12?
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Daniel Saxil-Nielsen (@dtsn) reported
@NOWHelpTeam I found out the problem. I am using pi.hole to block ads. It seems the nowtv app loads up an ad server on load. If it fails it gives up and doesn’t load anything. If I disable the blocker for 10 seconds everything works fine. I think this needs to be filed as a bug report!
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MLML (@MLML88888) reported
@ofcom Help please? What can I do? Nowtv have refused to release my landline to new supplier so vodaphone have cancelled todays installation. I am without broadband and landline. Help?!
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PM (@pmg_pgmco) reported
@NOWTV_It hi no sound on sky news on NowTV, how can I fix this? Tks
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Sinclair (@ItsEdSinclair) reported
The buggy, slow, awful streaming app that Roman urinates on is actually NowTV, the app you are watching Succession on.
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Hugh Ash (@Hugh_Ash) reported
@NOWTV I can’t remove devices? Following your help articles was actually no help at all. I’be had to cancel my membership because I can’t remove a device. Literally non-existent customer service. I’m taking to Twitter as a last resort. Any chance I can speak to a real person?