NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 21
Manchester, England 7
Croydon, England 6
Birmingham, England 6
Southwark, England 6
Hammersmith, England 5
Blackburn, England 4
Glasgow, Scotland 4
Bristol, England 4
Reading, England 4
Hackney, England 2
Cardiff, Wales 2
Norwich, England 2
Liverpool, England 2
Oldbury, England 2
Southampton, England 2
Batley, England 2
Portsmouth, England 2
Newham, England 2
Fulham, England 2
Edinburgh, Scotland 2
Plymouth, England 2
Christchurch, England 2
Newcastle upon Tyne, England 1
Newport, Wales 1
Luton, England 1
Borehamwood, England 1
Warwick, England 1
Chipping Norton, England 1
Royal Tunbridge Wells, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt_Barker_UK Because Because Ⓥ (@Matt_Barker_UK) reported

    @PwnProblems @GendoWasRight @NOWTV Along with the 4:3 screen and crappy quality on Now TV, I felt like I was watching a pirated version.

  • awildtom tommm (@awildtom) reported

    Got a weeks free trial to watch Justice League & got a free month of 'boost' (to 1080p apparently) & yet the quality of the NOWTV stream is absolute dogshite???

  • alex_haddock alex_haddock (@alex_haddock) reported

    @SkellyOwl All worked out, annual game of chicken with NowTV for F1 Skysports pass came through yesterday, 1080p “upgrade” paid so activated movie trial😎. Watching now, really good so far 👍. Still, would buy it to have in better bitrate and HDR, NowTV is awful quality

  • oliviaa_mushigo Olivia (@oliviaa_mushigo) reported

    @NOWHelpTeam @NOWTV ??? Are you going to help or what?

  • Baggiebird8 Baggiebird 🦋 (@Baggiebird8) reported

    So I've just moved into a static Caravan, what are my best options for TV? There's no telephone line into the van so I'm not sure how something like nowtv would work anyone got any advice/ideas ? #tv #skysports #btsport

  • kennedyneil Neil Kennedy (@kennedyneil) reported

    @reckless In the UK it's on @NOWTV which maxs out at 1080p and dolby 5.1. It's an awful streaming service

  • rugbydropout . (@rugbydropout) reported from St. Ives, England

    @NOW @NOWHelpTeam our nowtv box has had an update but we cannot access any of the on demand section. I can select nowtv on the remote, but it’s just a loading screen for 45ish seconds and then goes back to the home screen. I’ve rebooted the box and our WiFi is good. Help please?!

  • MattBobRoss MattBobRoss (@MattBobRoss) reported

    NowTV using an adaptive bitrate that changes streaming quality randomly based on WiFi connection means I haven't got a hope in hell of watching Justice League in HD. Just give me the controls and let me decide the quality ffs. Every other video website does that.

  • Rogue_Sel Joe Hollies (@Rogue_Sel) reported

    @MattKamen @jellyscare @scully1888 I've yet to see it, having only recently cancelled my NowTV movie subscription. (I have a slight bugbear with frame rates affecting the film's sound pitch - I don't think it's usually an issue with Netflix or Prime). I think it may be to do with Sky showing movies in the UK.

  • neil_howie Neil Howie (@neil_howie) reported

    @NOWHelpTeam I have nowtv open on a browser, I also have the app. I am on a PC. I am getting errors with pretty much every aspect of the website.

  • JSDMN87 Jen (@JSDMN87) reported

    @NOWHelpTeam since the update the smart box (the freeview version) is really slow and can’t watch tv from the TV guide, have to go into the nowtv bit. Is this issue going to be resolved? Some shows are glitching too. My broadband is working perfectly. #nowtv

  • seifwtf Seif (@seifwtf) reported

    @khan250101 i don’t wanna risk a vpn cause sometimes it doesn’t even work or it’s just so slow so it’ll force me to have **** quality anyway. It’s just easier to use NowTV ig

  • bornintoruin Jack (@bornintoruin) reported

    @NOWHelpTeam Hi, I've tried logging into the website on my laptop, and redeeming the code through the NowTV app on my Xbox. It gives me an error on both.

  • leeankrett Lee (@leeankrett) reported

    @jazzyjules63 No, thankfully not this time. But it does have its compromises. They're streaming it through NowTV (Sky's streaming service) and showing it on Sky Cinema. Sky cinema is part of a digital satellite subscription, but I don't have that so can't comment on the quality of it.

  • Moonieman29 Leo M (@Moonieman29) reported

    @NOW Since the update to the Nowtv box, our black Nowtv box is continuously resetting half way through programmes and then not working at all. It keeps saying “error with the player” is this a known software issue?

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