NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Emma ford
(@Emma22984) reported
@NOWTV I want to cancel a day pass I bought by accident but can’t find a way to contact you I just keep being taken to the help page
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Damon
(@IAmDamonUK) reported
@NOWTV Happened for grown ups and some others. Honestly I'm probably going to cancel. I can't stream anything so it's not worth paying for. Other services work like netflix and amazon so I know it isn't my connection.
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PARTIZAN 🖐☝️ 🇪🇺 *
(@logger6713) reported
@NOWTV Well don't confirm the 23rd then change the date, send me an email with sorry but no mention if the issue and use the assignment of a new phone number as cover.
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Liam Burke
(@bigjoeshow69) reported
@techbuzzinfo @BazPantz Doesnt work on amazon firestick, bet its due to irish nowtv accounts not compatiable with stuff on amazon
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Andrew Mullins
(@andrewjmmullins) reported
@NOWTV I am having so many problems with your broadband at the moment. Any time I want to join a Teams call, or stream something, the connection drops out. It is IMPOSSIBLE to get someone to assist either. (Yes I've performed line connection tests).
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S A T U R N
(@SaturnDhaliwal) reported
@NOWTV ABSOLUTE SCAM! Taken out several payments every month from my account. No customer service number or help anywhere online. Can you please Answer as to why I am paying for NOW TV several times a month please?????
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Evelina Peteinara
(@SPeteinara) reported
@NOWTV Clearly, whoever QA’d this, your TV app, clearly didn’t use a)A TV and B)A remote! #ux #ux_fail This is an example of a product going to release without any design thinking, user input or proper QA. This terrible app can serve as a reminder for #good_UX
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Damon
(@IAmDamonUK) reported
@NOWTV No errors and the movie was grown ups 2 Adverts would load but not the movie
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Kirsty E
(@CheesefaceJones) reported
@NOWTV It's not on, haven't changed any settings since using Canva daily for months, it stopped working on Thursday and haven't been able to access it since. Seems like other NowTV customers are having the same problem according to @canva
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Mohammed Usman
(@mohammed__usman) reported
@lestmak @nowtvhelp Great help NowTv! Yes the broadband will be activated but no router means not being able to access the internet!
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Paul Hughes
(@PaulieHughes) reported
@raymierussell @richmondmike Yeah I've got a Roku just for NOWTV. The Fire Cube handles everything including Kodi to watch MP4 files - just not Now TV until now. Of course I backed the donkey version! Thing is you used to be able to sideload it until they put checks into the app - so it can work! Grrrrr.
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Audrey Stevenson
(@AudreyS09693557) reported
@nowtvhelp here we go again nowtv.. I have now bought a new smart stick and I have now had 3 activation codes and all of them are not working I am loosing my patience with this company!!!! 😞😞
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Damon
(@IAmDamonUK) reported
. @NOWTV @nowtvhelp your service isnt working. On the cinema pass you play the advert for now TV but not the actual movie. I'm going to cancel after this month. No point paying for a service which doesn't work.
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Karen Huger’s Wig Doctor
(@LaDamebyKaren) reported
@NOWTV Hi sis, yes this is the problem. The episode was released yesterday in the US and is available on hayu directly. Hayu are telling me this is a YOU problem, not a them problem? So please assist. Last week, episode 1 was available Mon 7 Dec, so where is episode 2?
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Tachyon0011
(@Tachyon0011) reported
Live chat are failing to help. I need the sequence to reset a 4k Nowtv box from the remote after its just switched on @NOWTV @nowtvhelp