NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 18
Manchester, England 8
Birmingham, England 5
Bristol, England 4
Reading, England 4
Edinburgh, Scotland 3
Plymouth, England 3
Southwark, England 3
Glasgow, Scotland 3
Liverpool, England 2
Christchurch, England 2
Blackburn, England 2
Batley, England 2
Oldbury, England 2
Halifax, England 2
Bromley, England 2
Hammersmith, England 2
Poplar, England 2
Godstone, England 1
Preston, England 1
Blackwood, Wales 1
Leeds, England 1
Telford, England 1
Cathays, Wales 1
Corby, England 1
Gravesend, England 1
South Benfleet, England 1
Congleton, England 1
Salisbury, England 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_haddock alex_haddock (@alex_haddock) reported

    @SkellyOwl All worked out, annual game of chicken with NowTV for F1 Skysports pass came through yesterday, 1080p “upgrade” paid so activated movie trial😎. Watching now, really good so far 👍. Still, would buy it to have in better bitrate and HDR, NowTV is awful quality

  • Matt_Barker_UK Because Because Ⓥ (@Matt_Barker_UK) reported

    @PwnProblems @GendoWasRight @NOWTV Along with the 4:3 screen and crappy quality on Now TV, I felt like I was watching a pirated version.

  • Moonieman29 Leo M (@Moonieman29) reported

    @NOW Since the update to the Nowtv box, our black Nowtv box is continuously resetting half way through programmes and then not working at all. It keeps saying “error with the player” is this a known software issue?

  • bornintoruin Jack (@bornintoruin) reported

    @NOWHelpTeam Hi, I've tried logging into the website on my laptop, and redeeming the code through the NowTV app on my Xbox. It gives me an error on both.

  • CameraGuyLuke Luke (@CameraGuyLuke) reported

    The NowTV website/app streaming service is so uniquely terrible.

  • Rogue_Sel Joe Hollies (@Rogue_Sel) reported

    @MattKamen @jellyscare @scully1888 I've yet to see it, having only recently cancelled my NowTV movie subscription. (I have a slight bugbear with frame rates affecting the film's sound pitch - I don't think it's usually an issue with Netflix or Prime). I think it may be to do with Sky showing movies in the UK.

  • JuniorBorough Jess (@JuniorBorough) reported

    @NOWHelpTeam when clicking the NowTv button on my remote for my Now tv box it doesn’t take me through to look at the movies or sports channels. It just takes me back to the main home page with no options to see my passes. The channels for my sports pass doesn’t work either

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @welsh_stu requires massive investment in their servers and bandwidth server side. Long term they may get there. Their whole delivery over Internet is based on chasing the download rather than real time stream. Apart from NowTV, which is only SD.

  • blacklodge_omb Blacklodge (@blacklodge_omb) reported

    @nowtv now tediously slow on Roku since update, a URL that has a necessary resource for it to work at all (poorly at that) is hosted on a server blocked by most ad blockers and needs whitelisting, doesn't anybody beta test these things anymore before release.

  • lovetherobot Phil Dunne (@lovetherobot) reported

    @Stephen_C_Ward We had problems with NowTV last night for a good while. I find tethering off my phone better for streaming now 🤷🏻

  • kennedyneil Neil Kennedy (@kennedyneil) reported

    @reckless In the UK it's on @NOWTV which maxs out at 1080p and dolby 5.1. It's an awful streaming service

  • awildtom tommm (@awildtom) reported

    Got a weeks free trial to watch Justice League & got a free week of 'boost' (to 1080p apparently) & yet the quality of the NOWTV stream is absolute dogshite???

  • awildtom tommm (@awildtom) reported

    Got a weeks free trial to watch Justice League & got a free month of 'boost' (to 1080p apparently) & yet the quality of the NOWTV stream is absolute dogshite???

  • JoeyKDublin 😷Joey Kane Blanchardstown Dublin 😷🇮🇪🌅🌞☀️🌇 (@JoeyKDublin) reported

    I watched on NOWTV Last night The Quality was 💯The Movie Kep on Stopping Every Minit Because on the Internet Connection But I got to see the hole 4Hour Long of the movie And was ver happy what i got to see

  • JSDMN87 Jen (@JSDMN87) reported

    @NOWHelpTeam since the update the smart box (the freeview version) is really slow and can’t watch tv from the TV guide, have to go into the nowtv bit. Is this issue going to be resolved? Some shows are glitching too. My broadband is working perfectly. #nowtv

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