NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Bristol, England 4
Poplar, England 4
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Birmingham, England 3
Glasgow, Scotland 3
Bromley, England 2
Liverpool, England 2
Batley, England 2
Blackburn, England 2
Manchester, England 2
Wandsworth, England 2
Croydon, England 2
Islington, England 2
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Edinburgh, Scotland 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1
Rugby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @adilangley Are you able to uninstall & reinstall the app on the TV Adrian? Do you get any issues with other apps on your NowTV box?

  • kayyleighferry Kayleigh Ferry (@kayyleighferry) reported

    @NOWTV do u think is acceptable to have wifi as slow as 7mb per second and still charge me full price? worst wifi ever and can’t even cancel because i have a contract!! fix this asap, bloody joke

  • Blurbmuz1 Blurbmuz (@Blurbmuz1) reported

    @nowtvhelp LG smart tv downstairs (says ‘something’s not right & error code PL-0) NowTV box upstairs loops and doesn’t start the film.

  • tbhhsash_ s a s h (@tbhhsash_) reported

    need to upgrade my nowtv stick to include movies cause there’s some quality movies on there👀

  • slinehan1 Siobhan 🇬🇬 (@slinehan1) reported

    @neilrob78 @NetflixUK Oh I had it for a while and it was useless for me. I bought three NowTV sticks from them for my smart TV but none of them worked, their customer service was terrible and they refused to refund me. I just hope that HBOMax comes to the UK, they've moved Friends there in the US. 🤞

  • Jamie_Hartle Jamie Hartle (@Jamie_Hartle) reported

    @nowtvhelp Hi, I want to cancel a nowtv pass, to do so I need to log into my account. I can’t remember my password but when I request a password reset I don’t get the email allowing me to do so. Therefore I can’t log in to cancel the pass. Can you help please?

  • msk_93 Michael Kermode (@msk_93) reported

    @nowtvhelp Is the nowtv server down as I can't even have a live chat?

  • sharonbren101 sharon brennan (@sharonbren101) reported

    @NOWTV constant glitching for last two days. Unknown page error repeatedly. Abandoned multiple attempts to watch movies. No issue streaming with the other content streamers like Netflix, Disney plus. Very unsatisfactory customer experience. Please advise??

  • _Embo Ice Queen Storm Harley ❄️🐺❄️ (@_Embo) reported

    @NOWTV The box is just plugged into the back of the tv. It’s a usb stick. It has now decided to work so I cannot send you a picture of the error message, which frequently says “NowTV is currently unavailable”

  • williamselden william selden (@williamselden) reported

    @NOWTV That doesn't work./ It's being charged to my PayPal account, and that's not available as an option

  • olliecottam Ollie Cottam (@olliecottam) reported

    Hi @virginmedia and @NOWTV. I've got a a 300mbs Virgin fibre connection, speed test coming up fine, but watching different apps on NowTV stick has been awful for weeks. BT Sport, Sky Sports, All4, BBC iPlayer. Doesn't make a difference. What's going on with you two?

  • SextonMicheal Micheàl Sexton (@SextonMicheal) reported

    @NOWTV can someone DM please,Nowtv is not working again.Totally unacceptable

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @megangracemua We're not sure what could be causing this Megan, could you possibly try clearing your browser cache for NowTV or using Microsoft Edge to access the chat link? as this should help get you through.

  • Tinkz_25 Nyree McDougall (@Tinkz_25) reported

    @NOWTV my dad is unable to sign in. He has just got a subscription via BT and trying to set a password but no matter where he is trying (browser) it’s saying unable to sign in error message, try again later! This is since yesterday, what’s going on??

  • Byles_B Bernard J Byles (@Byles_B) reported

    @nowtvhelp Hi, I received an email confirming i have a Sky Sports Mobile Pass but when i login to my NowTV app it says i have no passes ?

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