NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Birmingham, England 5
Manchester, England 4
Glasgow, Scotland 4
Southwark, England 3
Batley, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Chesterfield, England 2
Blackburn, England 2
Reading, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Poplar, England 2
Skelmersdale, England 1
Farnborough, England 1
Newham, England 1
Wembley, England 1
Chester, England 1
Crawley, England 1
Waltham Forest, England 1
Romford, England 1
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • kmorrow90 Kirsty Morrow (@kmorrow90) reported

    @NOW any known issues with your sports package? Picture quality and loading time has been really bad for me these past few days #nowtv

  • Debbie_Roberts Debs Roberts (@Debbie_Roberts) reported

    @DannyBoiBlu @hayuhelps I only had an issue last month as I was with NowTV, switched to amazon and now the same issue.......just really annoying that we pay for something and not receive it, but I suppose their get out would be "there's other programmes apart from housewives that come with a Haya sub

  • ScolesStewart Scoles (@ScolesStewart) reported

    @NOWTV a typo in my tweet. I have been unable to login anf thus contact support about my issue

  • MrKinkyDevil Kinky Devil (@MrKinkyDevil) reported

    Just paid for Sky Sports for the first time in ages as the other method is banjaxxed for loads at the moment. Got HD and no Ads on NowTV so I don't get pissed off trying to watch the Ryder Cup. I gotta say as Rich Beem would say .. it's a superb picture and sound quality .

  • NickGisburne Nick Gisburne (@NickGisburne) reported

    @NOWHelpTeam @eve_jackson_ I can confirm that mine was not working at all last night, but when I tried today it gave the 'Updating...' message (presumably downloading a new version of the app) and now it's all working again on my NowTV stick.

  • BradJourno BradJourno (@BradJourno) reported

    @NOWHelpTeam Why was my NOWTV working through my TV but now not working on my PC… Keeps crashing after opening!

  • sjstuart92 Sam Stuart (@sjstuart92) reported

    @NOWHelpTeam I have spoken to NowTV over the phone several times over the last two weeks and every time they have told me they cannot provide we with an update. This is why I have decided to communicate with the ‘help team’. Is there anything else you can do for me? Calling is doing nothing.

  • CourteneyLPhoto 🖤Courteney🖤 (@CourteneyLPhoto) reported

    @NOWHelpTeam I have a nowtv stick with most apps on. YouTube hasn’t been working all night and day. I thought it was a problem with YouTube but the other apps are running slow too and it works on other platforms. Is there a way to fix it?

  • Debbie_Roberts Debs Roberts (@Debbie_Roberts) reported

    @hayu_uk @primevideouk If its anything like the "issue" last month with NowTV.......you will have 2 episodes of both to watch next week! Is this some sort of ploy for us to unsub from amazon prime, resub to now tv, then in a month's time we will be going back to prime?

  • dttft4 it me (@dttft4) reported

    @SkyCricket Are you showing this match? I am subscribed on @NOWTV and there appears to be no way to get to the IPL. Can you please help?

  • nebskii nebskii 🇪🇺🏳️‍🌈🐝 (@nebskii) reported from Urmston, England

    The @NOWTV app has stopped working on my @LGUK smartTV, getting error PL-0 whenever I try to play content. Any solution other than resetting the TV to factory settings (NOT doing that as I'll lose my other app data)? Tried reinstalling app, no fix.

  • zaldizki zaldizki (@zaldizki) reported

    @NOW is something wrong with nowtv stick platform? YouTube will not work. I reset my device but still the same.

  • shivmcgovern Siobhan McGovern 🌸❤️ (@shivmcgovern) reported

    @NOWTV help, YouTube isn’t working on my now tv stick? Fine yesterday. I’ve restarted but app won’t load?

  • FROGGIELUCI Andy ✞ (@FROGGIELUCI) reported

    @NOW hi. I can't connect to YouTube through my NowTV?? It works fine on my phone but it won't on my TV, definitely clicked on it, had a black loading screen then went off. Turned TV on and off, also disconnected stick and put it back in with no luck. The others work fine.

  • 2FacedPink Stephen Pink 🧙🏼‍♂️🐕 (@2FacedPink) reported

    @primevideouk What’s the issue with Hayu content? Why are you missing two episodes but nowtv has them and you’ve managed to upload a new belowdeckmed today.

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