NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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Buffering
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Kate 'two jags' Bevan
(@katebevan) reported
@BereniceHealey you can sign into the iPlayer app on a telly by going to a website and it's easy. On NowTV you have to pick every single letter via an onscreen keyboard. It doesn't have shortcuts for the usual email providers, or even a shortcut for .com. It's SO AWFUL
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Emmett
(@ejc_) reported
NowTV is buffering every 30 seconds who can help me with a link to watch Mare Of Easttown??????? Im desperate girls
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Amber Johnston
(@amberj19994) reported
Lost@my nowtv remote a week ago and it just had the audacity to tell me on the screen that it’s low battery. Show yourself and then we can fix that
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Ryan Mitchell-Smith 💙
(@GobironRyan) reported
Big companies like @NowTV & @Apple could help the environment by not forcing people to upgrade their devices when their old ones are perfectly functional & well looked after. I shouldn't have to buy a new Apple TV just because Now TV wants me to buy a new one. What bullshit!?
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Jamie Murphy
(@Microbedoc2) reported
I'm sick of @ThreeUK & @NOWTV your 5G & broadband are respectively awful. I feel like data is being delivered by a blind carrier pigeon with one wing. It's really not ok.
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DJ Simon Matthews #MentalHealthMatters
(@DjSimonmatthews) reported
@NOWTV CAN SOMEONE FROM CUSTOMER SERVICE CONTACT ME IMMEDIATELY. I CANT USE YOUR APP ON MY TABLET.... EASE FIX THIS BUG ASAP!
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🌸 ℂindy 🌸
(@TinCanCindyAnn) reported
@Fern_Britton I had the same problem with #NowTv Took my money twice never did resolve it because of their crap customer service which was all done by email at the time .. won't ever use or recommend them now ..
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Pablo
(@lordpablo) reported
@NOWTV why do you make it so difficult to cancel a subscription? Terrible user experience, 1/10.
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Ania
(@KrakowiAneczka) reported
@paulbennett2018 @NOWTV Hmm.....I was just going to switch broadband to them but unable to sign in to the account. Well, I'm starting to look again for a broadband
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Frank Prendergast
(@frankiep) reported
Been having trouble finding watch-worthy films, but last night we got a free trial of NowTV Cinema & watched Promising Young Woman. Wow. Loved it. Heard a few of you here say it was disappointing and I don't know what's wrong with you. Can't remember you by name or I'd tag you.
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Jamie
(@elyticoffee) reported
@Goddess1345 @margarance @bristolboudicca I work at sea between UK and EU. Now all streaming services won't work in EU unless you use a vpn , likes of NowTV have means of detecting that so can't watch that anymore. Also data allowance on UK unlimited tariff has dropped from 25gb fair use to 12 in EU already.
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Unknown4440404040i
(@Unknown404040i) reported
@NOW honestly never had so many issues with the internet until we got nowtv. Terrible speeds and constant disconnections #NOWTVdown
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Jamie Wallis 🏳️🌈 🇪🇺 💙
(@jamie_wallis) reported
@Microbedoc2 @ThreeUK @NOWTV Sky wifi dreadful too. It had always be bad wherever I’ve lived in London. Impossible to work from home. Download speeds okay upload speeds nearly non existent. So can’t do referrals, prescribe etc
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Draksyl
(@Draksyl_Lyskard) reported
@NOWTV - Just wondering why you have simultaneously signed me up for several new packages without permission, and then immediately made it so the website wont let me login to my account to remove the extra subscriptions... #SeemsLikeFraudToMe
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Pierre Baccaud
(@PBaccaud) reported
@nowtv how come a broadband service provides such a bad customer service? How can they fail at installing broadband in time and not give us any sort of solution in the next 48 hours? Worst experience ever.
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