NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Birmingham, England 6
Manchester, England 4
Southwark, England 3
Batley, England 3
Glasgow, Scotland 3
Halifax, England 3
Hammersmith, England 3
Christchurch, England 2
Chesterfield, England 2
Blackburn, England 2
Reading, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Bristol, England 2
Poplar, England 2
Selby, England 1
Frome, England 1
Fareham, England 1
Skelmersdale, England 1
Farnborough, England 1
Newham, England 1
Wembley, England 1
Chester, England 1
Crawley, England 1
Waltham Forest, England 1
Romford, England 1
Alloa, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire71uk Claire E.Will (@Claire71uk) reported

    @NOWHelpTeam @NOWTV @DowndetectorUK broadband out again? Multiple times this week? Day or Night what’s the issue ? Please fix this, my only means of communication as vulnerable non-verbal housebound customer

  • rodstanley Rod Stanley (@rodstanley) reported

    @LukeTurnerEsq Hm. We’ve now been trying to ‘cast’ it from the NowTV app to the tv but it keeps throwing up an error message, like we aren’t allowed to do that. Can cast other programmes on Now but not that one.

  • mrbakerphysics Chris Baker 🚀⚽️ (@mrbakerphysics) reported

    @Zacnaloen Yeah happened a few times recently - they seem to be editing it for the cinema, not a living room. This combined with the terrible bit rate on NowTV made Raised by Wolves unwatchable. Literally couldn't see what was happening.

  • sim_poy Simon Poynting (@sim_poy) reported

    No #NowTV broadband service for over a week. Openreach engineer says line OK, been sent a new modem, obviously a problem #Sky should sort out, got to wait till Tuesday for another BT engineer to come and say there's nothing wrong. Stuck in a loop.

  • JebusMcMuffin Fuecoco McMuffin (@JebusMcMuffin) reported

    @L3wdOwl I agree, the constant spam is the reason so many people use ad blockers for browsers and apps. Especially on a service you're paying for. It's why I have a problem with the current NowTV subscription model too.

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

  • JennyPreston13 Jenny Preston (@JennyPreston13) reported

    @NOWTV terrible customer service - being told that they trust me enough to give me an email address, as they can't find my payment. Trying to cancel membership as not clear what I was signing up to. #trustnotrust

  • thejason40 Jason Smedley (@thejason40) reported

    It doesn't help that the versions @UKTV has on NowTV cuts the entire opening scene with the pipes making noise, and Krytens fantasy about Lister and Kochanski having GELFs over, but keeps the jokes that reference these scenes, now making absolutely no sense.

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @nsbeddoes_music Thanks Neil, what device do you use to watch NowTV on? And do you have the same issue when you watch on another device? -GH

  • Furbs33 Paul Furbey ن (@Furbs33) reported

    @NOWTV can you sort out the bonus stream for Sheffield United v Coventry it's proper laggy and awful

  • ktsimmo Katie (@ktsimmo) reported

    @NOWTV broadband goes completely down bang on Christmas holidays with no customer service staff at all. That's great for people who need internet for work ain't it!

  • turnedtofire turned to fire (@turnedtofire) reported

    Tried posting on their forum, but it's just users helping other users, and the same thing happened there - despite me being very clear that @NOWTV themselves had taken a payment I didn't authorise, people just told me to use options that do not help my situation.

  • Beck15Dave ⚽️dave"DJ"beckett⚽️ (@Beck15Dave) reported

    DO NOT use @Nowtv as ur internet provider. I pay £30 a month and my internet goes off every night. I'm ****** sick and tired of the bullshit service. if I'm paying for it, I expect it to work. sat here using data when I pay for WI-FI. ******* Liberty. sort it out. muppets!!! 🤬🤬

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @Kjvincent1979 I use DirectSave which is the cheapest I could find - with an inclusive landline package it costs me about £30 a month. Brilliant customer service, only issue was when a router died. New one arrived 2 days later. 45-50 mb downloads.Also a NowTV stick so I can access sky channels.

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    Honestly, NowTV shows you ads even after you pay them, and their subtitles don't even work for half the lines. What's the point?

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