NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Bristol, England 4
Poplar, England 4
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Birmingham, England 3
Glasgow, Scotland 3
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Batley, England 2
Blackburn, England 2
Manchester, England 2
Croydon, England 2
Islington, England 2
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Edinburgh, Scotland 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1
Southampton, England 1
Dagenham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • simonfearing03 Simon (@simonfearing03) reported

    @NOWTV The same point of contact that doesn’t work you mean? You need a second point of contact surely? If your second point is Twitter and you send me to your live chat what’s the point

  • Amy19165648 Amy (@Amy19165648) reported

    @NOWTV tell me why I'm paying for internet that drops out every day and can't even report because none of your services evern work?! :@

  • rhodthomas Rhodri Thomas (@rhodthomas) reported

    @NOWTV I'm having real trouble with your concurrency identification. I shut the app off on my upstairs TV but then can't play the cricket on my iPad or downstairs TV because it says I have hit the concurrency limit.I checked and the app was fully shut down. Is this a known issue?

  • mummymoomin27 mary (@mummymoomin27) reported

    @NOWTV I’m not impressed that we’ve been without internet all weekend and still this morning it’s not working, I’ve got a child that needs access to remote learning. 🥲

  • KatieDriscoll2 Katie Driscoll (@KatieDriscoll2) reported

    @SkyHelpTeam giving us free @NOWTV as you can’t connect our sky box....yet no one knows how to actually get the account set up with @NOWTV ....can someone help?

  • simonfearing03 Simon (@simonfearing03) reported

    @NOWTV I tried about 6 times at various points over Saturday and Sunday since you last sent me a link and it’s not working maybe if you had a phone number people could call you on it would be far easier

  • johnellison John Ellison, Blues Guitarist (@johnellison) reported

    I was happily sat watching a movie on @NOWTV when it decided to crash, most annoying

  • AlexBurtenshaw Alex Burtenshaw (@AlexBurtenshaw) reported

    @4Viewers @filletdabitchx Not working on Nowtv either, all other apps working fine. AND not working on app directly on phone and will not Chromecast either. WiFi connection working. Submitted form on All4.

  • AndyGuy67 zAndy1 (@AndyGuy67) reported

    @SkyCorporate @skytv @NOWTV Quality over quantity any day and I'm referring to the picture quality as well as the quality of the content. Please fgs make UHD content look UHD cos for example A Discovery of Witches looks HD at best and it's supposed to be UHD. This is my biggest bugbear with sky

  • rhodthomas Rhodri Thomas (@rhodthomas) reported

    @NOWTV Hi. I stop the stream, then long press the Back button to close the app - figuring that'll help. I have got the stream going on my iPad now but it took maybe 10 minutes or more to work.

  • johnellison John Ellison, Blues Guitarist (@johnellison) reported

    @NOWTV Was Harry Potter, no error message and all fine since a reboot

  • RJSBurt Bob (@RJSBurt) reported from Bristol, England

    @NOWTV . Brilliant concept no follow through. Don’t what the problem is with your connections but it’s not the internet. Oh well there’s always Netflix.

  • Mum2Be21 Kendal 💙 (@Mum2Be21) reported

    @nowtvhelp can't get NowTV to work after resetting the box and connection...

  • RedknapLisa Lisa Maria Redknap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🐾🌹 (@RedknapLisa) reported

    @NOWTV Thank u for replying, Neither can help me. Natwest telling me someone could be enjoying Now tv on me really upset me. My depression & debt is bad enough. It’s only phone, calls & bb. I was in hospital with Covid & paid £33 a mth x 4 as contract ended.

  • johnellison John Ellison, Blues Guitarist (@johnellison) reported

    @NOWTV Hi guys, the app on the fire stick needs some work. It won’t return home when you are watching something without rebooting the @primevideouk fire stick?

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