NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Birmingham, England 4
Glasgow, Scotland 4
Poplar, England 4
Batley, England 3
Manchester, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Southall, England 3
Southwark, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Islington, England 2
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Camden Town, England 1
Hackney, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • CrossGuild182 Jefe🇬🇾 (@CrossGuild182) reported

    NowTv so useless, what’s the point of having a keep me signed in option if I have to sign in every ******* time

  • 4Viewers 4Viewers (@4Viewers) reported

    @HollyPopsDesign Hi there, unfortunately we are aware of an issue with the #All4 app playing on NowTV at the moment. Our tech team are currently looking into getting this fixed. Sorry for the inconvenience!

  • charliie2724 Charlotte Elizabeth Yeats (@charliie2724) reported

    Anyone else having problems with now tv catch up for F1? I can’t find any of the FP1 or FP2 practices from this morning available to watch yet? #nowtv #skysportsf1 #JapanGP

  • Miles_travels Miles from Nowhere (@Miles_travels) reported

    @NOWTV how do I speak to a real person? Please help

  • verrystrawberri Coco🍑 (@verrystrawberri) reported

    @DrAliceCoulton @SkyHelpTeam I have an issue too with NowTv Broadband. @NOWHelpTeam same area as this persons sky issue.

  • PerkintheHermit Andrew Perkin (@PerkintheHermit) reported

    @skytv Stop selling me SKY Glass - Don't need new TV for 5 years - have 4K 65" + ATMOS Receiver, gigabit broadband. Don't want cables/dish but would buy Sky. Even upgraded NOWTV with full access/schedule/recording would work. Or new external Digital Box. What's the problem?

  • KingDeDeDeReal Chris (@KingDeDeDeReal) reported

    @NOWHelpTeam Live chat are quick to dismiss it as an app problem when it obviously isn't as it effects all of NowTV's apps I try. They then dismiss it as paraphrasing - as a partially deaf user I know what paraphrased subs look like, and in most episodes it's not "paraphrasing", but broken.

  • mattrogowski Matt Rogowski (@mattrogowski) reported

    @bt_uk I'm aware of the problem, the issue is with Sky channels via NOWTV, which isn't covered on that page. The program guide never updates so it doesn't record properly.

  • cavaz04 Josh Carvalho (@cavaz04) reported from Cambridgeshire, England

    Websites for the fight please I only have NowTv ff someone help!

  • hannahrw1 Hannah Westall (@hannahrw1) reported

    @NOWTV I have a membership but when I'm trying to link it to my PS5 it only gives me the option to sign up for a new one? Pls help 🙏🏻

  • micksear micksear (@micksear) reported

    @KeiranBurr I used to work for NowTV, performance testing using what they called the 'game of thrones profile'. Guess they stopped performance testing and forgot what to do with circuit breakers when the token service falls over.

  • MrFarquar Mr Farquar (@MrFarquar) reported

    @primevideosport None, Prime service is crap, have no issues with Disney, Netflix, BBC, All4, NowTV, Paramount or YouTube, but Prime,Prime crashes within 15 minutes and stuns the whole TV.

  • stevepycroft Steve Pycroft (@stevepycroft) reported

    @OpenreachHelp I was on the phone with a very helpful assistant from @NOWTV who was on an online chat with @OpenreachHelp - they said nothing could be done. Despite explaining that our alarm system cannot be installed due to the lack of internet. What can you do to help?

  • YalovaEnder Ender (@YalovaEnder) reported

    @NOWTV your app is not working on Apple TV 4K - tvOS 16

  • whatsthecraic14 whatsthecraic (@whatsthecraic14) reported

    @nowtv @martinlewis @tradingstandatds Nowtv terrible customer service, elderly father with no working landline for days, customer service is horrendous, happy to take money but provide no service. Do not recommend and will be terminating the service asap.

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