NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 20
Blackburn, England 4
Bristol, England 3
Enfield Town, England 3
Hackney, England 3
Glasgow, Scotland 3
Birmingham, England 3
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Hammersmith, England 2
Manchester, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Peterhead, Scotland 1
Poplar, England 1
Southall, England 1
Paddington, England 1
Wednesbury, England 1
Fulham, England 1
Boroughbridge, England 1
Croydon, England 1
Motherwell, Scotland 1
Flitwick, England 1
Wandsworth, England 1
Northampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @BournatEllena @nowtvhelp @NOWTV Nowtv is far too rigid. Nowtv customers are still complaining about the the last nowtv update that removed the seperate Nowtv app. They call the new UI garbage lol. Nowtv could have done more to help its customers through the pandemic lockdown. Nowtv has done the opposite.

  • nikki_smith98 Nikki 🦋 (@nikki_smith98) reported from Peterlee, England

    “Pay for top speed WiFi” “guaranteed to work in every area of the house” “no more lagging” What a load of bollocks, 2:20am and it still doesn’t work 🤬#nowtv @NOWTV

  • BearShropshire ShropshireBear 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BearShropshire) reported

    @nowtvhelp @NOWTV now tv stick saying sorry now tv is currently unavailable. What do I do to fix this. It works on iPad.

  • reece_hrs 𝙍𝙚𝙚𝙘𝙚 𝙃𝙖𝙧𝙧𝙞𝙨 (@reece_hrs) reported

    Its the season to create a new NowTV login to get the free trial, watch Harry Potter and not renew it

  • blipstermagic Aimes (@blipstermagic) reported

    @peachypercyy @NOWTV I’m having the same issue

  • Rocksta29913011 don't wear a mask (@Rocksta29913011) reported

    @NOWTV Yes I have all my favourites on dvd so when my awful internet service plays up I needn't worry.

  • peachypercyy sophia. (@peachypercyy) reported

    @NOWTV hiya I’m logging in on my friends computer and for some reason it doesn’t recognise that I have a entertainment pass? I have enough availability for an extra device and I haven’t made multiple swaps this month? Please help :-)

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @MimiJ9 @nowtvhelp The Nowtv update that removed the seperate Nowtv app also causes connection errors. The new UI is useless for some disabled customers.

  • Sharif_2310 Sharif (@Sharif_2310) reported

    @NOWTV I doubt it unless you can improve the UI overnight? It would be nice if the shows resume where I left off-not a whole episode before. Simple commands from my remote like rwd and fwd don’t work. You have to manually use the on screen buttons. Easily the worst streaming platform.

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    The new nowtv update that removed the seperate Nowtv app is worse for some disabled customers. Its UI is the worst. @NOWTV @nowtvhelp . Don't reply to this with ' i'm sorry you feel like that ' etc.

  • MimiJ9 MimiJ (@MimiJ9) reported

    @NOWTV picture quality is absolutely diabolical. It jumps and freezes, constantly while watching the football. If you're thinking of purchasing, please don't bother. #NowTV

  • Leicester4life Steve (@Leicester4life) reported

    @DJPalsyP @NOWTV @SkySports Same here. Hopefully they fix it ASAP

  • thepaperkindco Emma (@thepaperkindco) reported

    NowTV still haven't figured out that I literally just subscribe to watch the F1 and trying to tempt me back with football games is never going to work.

  • davejlsherwood David Sherwood (@davejlsherwood) reported

    @ishkolhatkar @katebevan @ruskin147 NowTV is an absolutely terrible app with great content

  • bigbaddoctor Anthony Thompson (@bigbaddoctor) reported from Southport, England

    @nowtvhelp Can’t access sky sports on mow tv thru BT - help! Working on the TV thru Nowtv/sky sports but not the app at all ??

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