NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Cox
(@BikeCoxy) reported
@NOWTV @nowtvhelp Can you help? I have just had my monthly phone charges for TWO calls I made to the NOWTV support line for a new Broadband service. The call charges total nearly £50 for around 12 minutes from a UK Landline. This cannot be right for a support line. #shocking
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NOW TV Help
(@nowtvhelp) reported
@anniekinsb9 Annie, I am sorry to hear that can I ask is it the nowtv stick or the Roku stick you have the issue with?
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Mick Burgess
(@luxcat54) reported
@bt_uk Not going to work then 😒 must a BT thing because exactly the same program if viewed on a NOWTV stand alone app (not through BT ) Has subtitles !
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Robert
(@robmitchell1987) reported
@nowtvhelp can you help me please. I purchased the stick with 1 month free but it would not let me move forward without starting the 7 day free trial which I'm currently on. I have logged in to redeem my voucher and it says it's not recognized. please can you help me #NowTV
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Jane Farley
(@JaneMortgages) reported
@NOWTV How does this work? Do I need a box or a stick to plug in the TV?
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Jonathan McNally
(@JontyM4c) reported
@NOWTV I speak to an individual who assures me the problem is with my router. I try and tell him that there's work taking place downstairs and I reckon it could be that. The guy completely dismisses me and says it's definitely the router.
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Mia-Elizabeth connor
(@miaecon31) reported
from
Loanhead, Scotland
@NOWTV how do I find my user name. The “help desk” of awful and I’m getting now where
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princess stomper
(@princessstomper) reported
@TiMrozek @NOWTV Oh, the cost of replacing it isn't the issue: we have to hire a removal company to take it away because none of us can lift it without risking injury! So ... after the pandemic ...
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Hashim Kashgari
(@HashimKashgari) reported
@nowtvhelp @KelvinRuthven @NOWTV I really wish you can fix a problem. All content is processed in 25 fps, speeding up and increasing the pitch of any 24fps content (pretty much all the movies). It irritates me when frames are 4% too fast, sounds are 4% too high-pitched, and every movie is 4% too short.
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Mark Cox
(@BikeCoxy) reported
@NOWTV After being charged £58 for 4 calls to Now TV support line for using 0901 and 0904 numbers instead of the 03303323050 number (not easy to find on the website) I have received some compensation for my error. I feel more inclined to be positive about the company. #goodwill
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FPL Wuneng
(@FWuneng) reported
@NOWTV I’ve DM’d you. Please help me resolve this as I’m pretty sure billing someone after you say you have ended the account and refusing a refund breaches consumer rights.
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Gray
(@graythegeek) reported
@NOWTV all my ‘continue watching’ items have disappeared? Is there a glitch?
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Jonathan McNally
(@JontyM4c) reported
My @NOWTV experience since joining has been awful. On my 1st day, I called to see if they could install sooner. They couldn't. They text me later to delay it by 3 days actually...
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17-5:5Kev 🇮🇪🏴♥️🙏♥️PatriotQOFGod
(@mullins10_kevin) reported
@KrakenWood interesting went on website in UK NowTV provider and they blocked it and requested permission Never had that problem before
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John Barnes
(@jbarnes6005) reported
@NOWTV I have an entertainment pass that expires soon but when I enter the code I get the message now TV having issues with passes. I don't want it to expire before I can use it. I tried yesterday too. Can you help?
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