NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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Buffering
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Erin Mulholland
(@Erin_M992) reported
I hand on heart would give @NOWTV a rating of -1/10. Absolutely awful
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Badger Racing Ltd
(@BadgerRacingLtd) reported
@missmaf_99 @NOWTV Having the same issue
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James Horn
(@horny1987) reported
@NOWTV I'm sure you can email an internal email address with the case number 08446537. You don't need security clearance to do that. Just another example of the organisation not being prepared to help or even type an email
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Launchpad McQuack
(@midniteauth0r) reported
Literally bought the sports pass on NowTV for the UFC and it buffers constantly. Illegal streams probably better quality
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LuLu
(@LuvverDuck) reported
@NOWTV Is your 'Chat online' option not working? Nothing happens when I click this option Issue: Prime Video app will not open 95% of the time when using Now TV stick - says there are connection problems. There are not and all other apps are opening.
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M A S S I M O
(@massimopage) reported
@camangusmurray @NOWTV Tried two TVs also tried through the firestick and two different phones, iPhone and Samsung. No connectivity issues as all other apps are working perfectly. Please respond.
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Sarah Edwards
(@sarah_cedwards) reported
@NOWTV have bought a day pass for the sport but cannot sign into the app on any device? Can you advise, this is so frustrating when it keeps coming up “unable to connect to sign in, please try again later” on laptop, phone and iPad?
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M A S S I M O
(@massimopage) reported
@camangusmurray @NOWTV The issue is it won't allow us to sign in on the app so how are we supposed to watch?
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Glenn Baird
(@glennb91) reported
from
Moneymore, Northern Ireland
@NOWTV bought a sky sports mobile pass and not working in my account. Also then bought a sports day pass, also not working! You’ve took £15 off me basically. Someone please contact me to fix this or send my money back!
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Chris R
(@whatahitson) reported
@NOWTV Are your servers all running ok. I've tried signing in on multiple browsers but get "Unable to connect to sign in, please try again later"
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Nicole
(@Nicole92993066) reported
@SkyUK WHY is your online store to order accessories closed?! This is the only place I can order a new NowTV smart remote £8 and it’s CLOSED!! No one over the phone can help so.....what the hell?!!
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HostieHev
(@HeatherJPreston) reported
@nowtv @nowtvhelp Why are your chat assistants not very good? Don't you train them properly? Twice now they've followed the script, "yes you have a pass, you get the following, that's not working, OK uninstall & reinstall, try again." Then chat goes dead. @VodafoneUK poor swap!
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Matthew Rimmer
(@MatthewRimmer) reported
Coincidentally, Netflix forgot where I was in Designated Survivor so I’m finding I’ve seen these episodes. I’m going to plough on from this point regardless as it’s been a while. Meanwhile, NowTV forgot where I was with Manifest and I hadn’t the energy to work that one out.
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Erin Mulholland
(@Erin_M992) reported
@NOWTV Streaming quality is abysmal. Even with the added boost pass at £3p/m. Leonardo Di Caprio and Kate Winslet were looking like Minecraft characters. Ended up renting on prime.. guess what amazing quality. No internet issues whatsoever.
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Jason Content Ⓥ
(@jasric89) reported
@nowtvhelp what’s going on with your services more and more people are #tweeting about their programs not working and apps not working. I think your service has gone down? @NOWTV
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