NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Blackburn, England 4
Birmingham, England 3
Hammersmith, England 3
Bristol, England 3
Slough, England 3
Enfield Town, England 3
Hackney, England 3
Batley, England 2
Cardiff, Wales 2
Glasgow, Scotland 2
Poplar, England 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Halifax, England 1
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Edgware, England 1
Livingston, Scotland 1
Liverpool, England 1
Banbury, England 1
Widnes, England 1
Taunton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_walpole1 Chris Walpole (@chris_walpole1) reported

    @NOWTV - purchased a sports pass for arsenal spurs but can’t use as on Eurostar on doesn’t work outside of UK. Can you please refund the pass for me. I won’t use it

  • BaDass2469 Gamebotz (@BaDass2469) reported

    @rubyskyeruby Could this be a nowtv internet problem rather then a bills issue? I can’t figure it out.

  • JackLord95 Jack Lord (@JackLord95) reported

    @NOWTV_It hi there i have two pending transactions called 'NOW B4C37 CINEMA' and 'NOW C7F9D BOOST'. I don't know what these are but it looks like it may be NowTV but I haven't signed up or anything, so it may be fraudulent. Can you help?

  • _aka__aka__aka_ AkA (@_aka__aka__aka_) reported

    Your service is a joke @NOWTV. Constant freezing and error messages even though my signal is perfectly fine. What am I paying for?

  • Drhelengordon Helen Murray (@Drhelengordon) reported

    @OpenreachHelp No . We are with @NOWTV and speaking to them they said the outage has been logged but all down to yourselves, nothing they can do and no estimate on when it will be repaired

  • sanden_michael Michael v.d. Sanden (@sanden_michael) reported

    @NOWHelpTeam hiya, nowtv wifi has dropped multiple times today and the router self fix tool doesn't solve the issue even after a router reset. All connections and cables are fine too. Problem only started this afternoon. Any help would be good. Thanks!

  • andy11575245 Andy Tewkes 🇬🇧 🇺🇦 (@andy11575245) reported

    @MarchmontRareBk @crossland_mike @MontagueTerrie I agree about lunches, I always took mine to work as wasn't going pay the exorbitant London prices. Am retired and not struggling at all, have money for my hobbies, for sky, prime, Netflix n nowtv

  • Drhelengordon Helen Murray (@Drhelengordon) reported

    @OpenreachHelp No . We are with @NOWTV and speaking then them said the outage has been logged but all down to yourselves, nothing they can do and no estimate on when it will be repaired

  • rubyskyeruby world class adhd antagoniser (@rubyskyeruby) reported

    nowtv broadband is literally the worst thing to happen to me

  • andywasley Andy Wasley (@andywasley) reported

    A VERY IMPORTANT QUESTION: Why is NowTV so terrible? It's like it saw everything that was ever bad about every other streaming service, and cobbled it together into one horrible horrible HORRIBLE mess. Why? WHY?

  • Sleepy_head_1 Sleepyhead (@Sleepy_head_1) reported

    @MoneySavingExp Yes, used to ads on NowTV & other free streaming so no problem there.

  • Codexcaster Tom (@Codexcaster) reported

    @NOWHelpTeam Is there a problem your end or work being done, we are nowtv broadband and have intermittent to no connection?

  • mcmagrs Mark Magrs (@mcmagrs) reported

    @virginmedia Have cleared cookies/cache - had to sign in to everything all over again, allowed cookies on your website - still getting error messages. I was trying to contact you about upgrading my TV package ahead of the half-term holiday, but it's going to be less hassle to buy a NowTV box.

  • ipekcaliskan50 Ipek Caliskanelli (@ipekcaliskan50) reported from Abingdon, England

    I cannot login to my account and there is no way to resolve this as all services require login and there is no technical support to TV customers. I'm paying for a service I can't access. There must be hundreds of people in this helpless position. How can I resolve this? @NOWTV

  • HeatherBo60 HeatherB 🇺🇦🙏🏻 (@HeatherBo60) reported

    Watching #FrenchExit on @NOWTV (free trial). Won’t subscribe after. Anyway…. Awful movie. Poor Michelle Pfeiffer. terrible

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