NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan McNally
(@JontyM4c) reported
@NOWTV once I finally got setup - everything going well. Then this week, issues. My Internet starts playing up. I call. I despair....
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Jessica Beattie
(@JGB_x) reported
@virginmedia had a box fitted today, my nowtv box is saying the strength is ‘fair’ when it’s 2m away from the WiFi box, anything you can do it help? Download speed is 28.35 which isn’t really what we were expecting from you?
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Mick Burgess
(@luxcat54) reported
@bt_uk Not going to work then 😒 must a BT thing because exactly the same program if viewed on a NOWTV stand alone app (not through BT ) Has subtitles !
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Jonathan McNally
(@JontyM4c) reported
My @NOWTV experience since joining has been awful. On my 1st day, I called to see if they could install sooner. They couldn't. They text me later to delay it by 3 days actually...
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Gray
(@graythegeek) reported
@NOWTV all my ‘continue watching’ items have disappeared? Is there a glitch?
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Tracy Taylor
(@Spritestar) reported
@TraceyM424877 @NOWTV Nicole Kidman has had ‘work’ done, that’s why......but I loved the whole thing none the same!
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Hashim Kashgari
(@HashimKashgari) reported
@nowtvhelp @KelvinRuthven @NOWTV I really wish you can fix a problem. All content is processed in 25 fps, speeding up and increasing the pitch of any 24fps content (pretty much all the movies). It irritates me when frames are 4% too fast, sounds are 4% too high-pitched, and every movie is 4% too short.
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princess stomper
(@princessstomper) reported
@TiMrozek @NOWTV Oh, the cost of replacing it isn't the issue: we have to hire a removal company to take it away because none of us can lift it without risking injury! So ... after the pandemic ...
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jacky lindsay
(@lindsay_jacky) reported
@NOWTV my father has his phone line through now but is unable to receive incoming calls. The phone rings but disconnects when he answers. He is nearly 80. Please help
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Here's Tom With The Weather
(@HeresTomWithTh1) reported
@NOWTV Hi. You very kindly told me I now have 4 months free sky sports access but whenever I try to watch it I have no access. Can you help?
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lily
(@lilycattle) reported
@nowtvhelp @NOWTV wondering how I am supposed to work from home when your engineer can’t bother to turn up to implement the wifi? Awful customer service on the phone, would not recommend at all.
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Jonathan McNally
(@JontyM4c) reported
@NOWTV I speak to an individual who assures me the problem is with my router. I try and tell him that there's work taking place downstairs and I reckon it could be that. The guy completely dismisses me and says it's definitely the router.
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cosmicembodiment
(@Carys_anne) reported
@NOWTV why is it so hard to speak to a human? None of the chatbot categories are related to my account issue.
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Jonathan McNally
(@JontyM4c) reported
@NOWTV the man tells me that the issue may not be the router and he'll go check my line. Its my line. Surprisingly... It's going to take up to 2 working days to fix. This is on top of the time I waited for the new router.
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Ben
(@FoundaSpoon) reported
@goth_chick33 @BBCiPlayer Same here. On NowTV box. HUGE subtitles with black background. It looks awful. Why make it look so bad @BBCiPlayer? At least give us some settings!
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