NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Manchester, England 4
Birmingham, England 4
Glasgow, Scotland 4
Batley, England 3
Halifax, England 3
Bristol, England 3
Hammersmith, England 3
Poplar, England 3
Reading, England 2
Southwark, England 2
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Newham, England 1
Wembley, England 1
Chester, England 1
Crawley, England 1
Waltham Forest, England 1
Romford, England 1
Alloa, Scotland 1
Wrexham, Wales 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • frankrafferty frankrafferty (@frankrafferty) reported

    @CelticGossip @CelticFC I'm actually happy that I've spent over an hour demanding a refund for a NowTv day sports pass that didn't work. Otherwise I could've been watching that shitshow of a game. A good team ruined by **** mgmt, **** board, **** recruitment.

  • ToG Mr T 💪🏼 (@ToG) reported

    @nowtv are you having (yet more) issues? Our stream of th F1 channel keeps stopping on our Chromecast?

  • frankrafferty frankrafferty (@frankrafferty) reported

    @aboutceltic I'm actually happy that I've spent over an hour demanding a refund for a NowTv day sports pass that didn't work. Otherwise I could've been watching that shitshow of a game. A good team ruined by **** mgmt, **** board, **** recruitment.

  • shanga72 Shanga (@shanga72) reported

    Pathetic customer service by @NOW. Post a link to a chat service you wait ages for, then they cut you dead without helping or even giving you contact details for Now Broadband. Your buffering issues are your issues and do not give value for money. #nowtv #nowtvbuffering

  • CharlieLards Andrew Read (@CharlieLards) reported from Marks Tey, England

    @NOWHelpTeam Suprise, surprise another day, race day, and still the same buffering issues! #nowtv you take our money now supply the service! I followed your advice yesterday and this is still happening! #NOWHelpTeam #nowtv

  • Millsfilminc Millsio (@Millsfilminc) reported

    @G0F0RJ0E @NOW PL-0 is big problem. NOWTV get it sorted and provide upgraded app. Nobody wants to factory reset when your app does not work 😩

  • JoeWestHull Joe West Hull (@JoeWestHull) reported

    @matt303 Have you tried PingPlotter to check for dropped packets? I’m having intermittent problems with NowTV at the minute, but I’m currently blaming the onboard software on my TV.

  • DavidWaywell David Waywell (@DavidWaywell) reported

    Oh, great. Match might be abandoned and after I'd gone to such great lengths to keep the time clear of carers and after I'd activated the damn NowTV ticket... Pretty much had it with football this year. Gary Neville can piss off too with his awful & hypocritical takes.

  • frankrafferty frankrafferty (@frankrafferty) reported

    @Celtic1967_com I'm actually happy that I've spent over an hour demanding a refund for a NowTv day sports pass that didn't work. Otherwise I could've been watching that shitshow of a game. A good team ruined by **** mgmt, **** board, **** recruitment.

  • EddJefferson Edd Jefferson (@EddJefferson) reported

    I do find it funny that NowTV have spent however much they have on rebranding themselves as "Now" only for: A) everyone to keep calling them NowTV. And B) their streaming apps to still be terrible.

  • Mimzymoo Mimzymoo ツ 🇬🇧 (@Mimzymoo) reported

    Oh for goodness sake @NOW @NOWTV this is like a week now of an unusable product. Come on sort it out.

  • NeilPudney Neil Pudney (@NeilPudney) reported

    @MotchmanHarry @NOWHelpTeam The only good thing about this is you can set your flippin' watch by it! Been happening on and off for weeks. NowTV need to accept the problem is their end rather than keep dishing out the company line because we have all tried the 'fixes', they don't make any difference!!

  • jakedavi5 Jake Davies (@jakedavi5) reported

    @bradday14 @NOWTV I have the same problem. We have top of the range wifi so its a problem their end but they do next to nothing to solve it.

  • josh_kruk Josh Kruk (@josh_kruk) reported

    Why are Sky Sports streams on NowTV through a Chromecast sooo **** the quality is barely HD and always freezing 🤬

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk can you help... again? I purchased NOWTV through BT and I’ve followed all the steps suggested when getting this code and nothing. In 15 mins it will have been 3 hours. I want to enjoy being a customer but issue after issue 😭

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