NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Bristol, England 4
Poplar, England 4
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Birmingham, England 3
Glasgow, Scotland 3
Bromley, England 2
Liverpool, England 2
Batley, England 2
Blackburn, England 2
Manchester, England 2
Wandsworth, England 2
Croydon, England 2
Islington, England 2
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Edinburgh, Scotland 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzieThorne Suzie thorne (@SuzieThorne) reported

    @hayu_uk Do you have a eta on a fix for nowtv/hayu? Been waiting for latest episode of rhobh since Thursday

  • richstandbrook ʀɪᴄʜ sᴛᴀɴᴅʙʀᴏᴏᴋ (@richstandbrook) reported

    Wow @NOWTV is truly the WORST on demand experience I've had

  • ballyswhiteboot Ed the F***in Ball💙⚽️8️⃣ (@ballyswhiteboot) reported

    How **** is nowtv stream. Terrible quality @SkySports

  • Katy_mo Katy (@Katy_mo) reported

    @NOWHelpTeam Oh now thats a record, 12 times I've had to tell the NowTV tech team that it is not an issue with my Internet provider and is in fact the appauling NowTV player that's at fault. Oh and 5 times telling them that I've already contacted my provider. This is getting so tedious.

  • bradfordspice Drag Race Fun & Games (@bradfordspice) reported

    @hayuhelps @stewart_beckie Not on @nowtv you’re not! Eta on a fix? Haven’t been able to view RHOBH since it came out on Thursday, it’s now Monday!

  • esjaeee Es Ru (@esjaeee) reported

    NowTV's UI is terrible!

  • William1966a William (@William1966a) reported

    @NOWHelpTeam All three of my NowTv boxes keep saying I am not connected to wifi. I have to restart boxes and then they connect fine. Problem is I need to do this every time I want to watch.

  • mirandawillow maz (@mirandawillow) reported

    @hayu_uk Still not working through @NOWTV here in the UK! Been almost a week now! Not happy about paying for a service I don't receive!

  • FlyingDocBudd FlyingDocBudd (@FlyingDocBudd) reported

    The concurrency error on @NOWTV is incredibly annoying. 10 mins after stopping one device you STILL can't watch it on a second...

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @NOWTV is there an issue with your service. All day long I’ve been trying to resubscribe but having issues. Even when I try to reset password it says unexpected error? Any ideas?

  • janinernorman Janine Yvette (@janinernorman) reported

    @NOWHelpTeam customer service is a joke! I’ve been sent a broadband box but nothing for tv despite paying for it! And nobody can help! Worst customer service ever!!! #nowtv

  • LauraSole23 Laura Sole (@LauraSole23) reported

    @hayu_uk I’ve been waiting all week to watch RHOBH, RHOP and the bachelorette final through @NOWTV and it’s not working. I pay extra for this! 😡 when will this be fixed?

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @hayu_uk @NOWTV what’s going on with RHOBH? It’s been 4 days now. What’s the point of having this subscription if it doesn’t work. Other new episodes have gone on so why hasn’t RHOBH? I can’t believe you’re not offering some form of help like a temp log in to actual hayu.

  • EleanorJenks Eleanor Jenkins (@EleanorJenks) reported

    @hayu_uk is there a way to access RHOBH via your app as @NOWTV has not yet fixed their issue and it been 2 days now.

  • SheridaJB Sherida (@SheridaJB) reported

    @NOWTV what is happening with the HAYU app? How you can expect that I pay for a app you aren’t updating? Hayu are throwing this issue back to you saying it’s your fault, so could you give an estimated time because if I can’t use the apps service I want a refund.

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