NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 21
Manchester, England 7
Croydon, England 6
Birmingham, England 6
Southwark, England 6
Glasgow, Scotland 5
Hammersmith, England 5
Blackburn, England 4
Bristol, England 4
Reading, England 4
Hackney, England 2
Cardiff, Wales 2
Norwich, England 2
Liverpool, England 2
Oldbury, England 2
Southampton, England 2
Batley, England 2
Portsmouth, England 2
Newham, England 2
Fulham, England 2
Edinburgh, Scotland 2
Plymouth, England 2
Christchurch, England 2
Newcastle upon Tyne, England 1
Newport, Wales 1
Luton, England 1
Borehamwood, England 1
Warwick, England 1
Chipping Norton, England 1
Royal Tunbridge Wells, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jdempseyradio Jack Dempsey (@jdempseyradio) reported

    @NOWTV @nowtvhelp whenever I try to set up my account it says "Oops, that didn't go to plan..." This has happened on several devices I used to set it up. Any help would be good.

  • LuvverDuck LuLu (@LuvverDuck) reported

    @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) Can you just tell me why the Prime app on the Now TV stick is having issues with opening (telling me there's connection problems but there's no problem at my end or with any other app

  • DaveW71 David Wilson (@DaveW71) reported

    @nowtvhelp the worst online help I've ever come across. Paid for a NowTV day pass and spent an hour trying to play it. Joke

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

  • JamesHydenDJ James Hyden (@JamesHydenDJ) reported

    @TheWizardOfIce @NOWTV So boring. I actually started doing some work during the second half.

  • NOWTV NOW TV (@NOWTV) reported

    @jtownley90 Do you get this issue with any other apps or is just with the NowTV app, James?

  • JessicaGormley Jessica Gormley (@JessicaGormley) reported

    @NOWTV is your service down? I have tried logging in on my laptop phone and tv and keep getting error messages? I have signed up for sky sports pass. Will the issue be resolved before the Liverpool match?

  • simon_naughton Simon Naughton (@simon_naughton) reported

    @NOWTV Looks like you’ve crashed at the worst possible time ?

  • _LeeWoodward Lee Woodward (@_LeeWoodward) reported

    @NOWTV is absolutely awful. Steaming on too many devices message when I'm steaming on none of them. Biggest game of the season too. Pathetic.

  • rjheathfield Richard Heathfield (@rjheathfield) reported

    @PipSinks @NOWTV I once solved a similar problem by "losing" my bank card and being issued a new one with a different CSC.

  • GSJWAY DTY_Jamo (@GSJWAY) reported

    @nowtvhelp please help, purchased the nowTV sports day pass but it doesn’t seem to be working on my phone or TV...

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SurfinjimRev Hi, thanks for getting in touch and I am sorry you are having to contact us again with this issue. Is this the nowtv stick you are using that you are getting this error message?

  • JanetCo40996272 Janet Collins (@JanetCo40996272) reported

    @plusnethelp having problems with home wifi. Having to switch to phone mobile data at home, as wifi is not reliable. Struggling to watch prime, nowtv and netflix due to buffering. Waiting to speak to customer service, but no idea how much longer I will be kept waiting. Help!

  • say_emily Emily Say (@say_emily) reported

    @NOWTV keep being asked to update card details, but when I do, it says error and won't let me go any further.

  • cookiecatgp Cookiecatgp (@cookiecatgp) reported

    @All4 is there a problem with the app on NowTV? I can't access programmes or they cut out halfway through.

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