NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Birmingham, England 4
Blackburn, England 4
Glasgow, Scotland 4
Poplar, England 4
Hammersmith, England 3
Southall, England 3
Hackney, England 3
Liverpool, England 2
Halifax, England 2
Batley, England 2
Manchester, England 2
Bristol, England 2
Wandsworth, England 2
Croydon, England 2
Islington, England 2
City of Westminster, England 2
Edinburgh, Scotland 1
Camden Town, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1
Rugby, England 1
Chesterfield, England 1
Clacton-on-Sea, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • boredwithF1 Fed up (@boredwithF1) reported

    @SkyHelpTeam Last time I had Sky was about 20 years ago. I do have a NowTV account though, but that shouldn’t cause the issue surely?

  • stonermichael Michael Stone (@stonermichael) reported

    @ThreeUKSupport And it's down this morning, 100% signal strength on router but Internet showing as disconnected, same every time. Now having to travel to the office to work which I totally shouldn't have to do. Who refunds my Sky, NowTV and Amazon Prime when I can't use them?

  • sky867512 sky867512 (@sky867512) reported

    Another day another Now TV (Sky) broadband outage all day. The 16th had an all day outage. Yesterday there was an outage. I've literally lost count of how many drops and outages there's been this year. Every day it drops and doesn't work for ages. #NowTV #SkyBroadband

  • uber_tom_ 𝕋𝕠𝕞 🏳️‍🌈🍪🤗 (@uber_tom_) reported

    @nowtvhelp @NOWTV Thanks, just DM'd. We work for the NHS and are are now unable to work from home and are in the middle of deploying this vaccine! It's also my birthday tomorrow and now our neighbour is going to get all calls that are meant for me. OpenReach need to sort this asap.

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

  • tmw1000 Tina Walsh (@tmw1000) reported

    .@NOWTV trying to set up a free trial and it's saying the email address is already registered. Have tried to sign in with a new password and keeps saying same thing. Have input card details twice. Can you help please?

  • rjheathfield Richard Heathfield (@rjheathfield) reported

    @PipSinks @NOWTV I once solved a similar problem by "losing" my bank card and being issued a new one with a different CSC.

  • LuvverDuck LuLu (@LuvverDuck) reported

    @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) Can you just tell me why the Prime app on the Now TV stick is having issues with opening (telling me there's connection problems but there's no problem at my end or with any other app

  • cookiecatgp Cookiecatgp (@cookiecatgp) reported

    @All4 is there a problem with the app on NowTV? I can't access programmes or they cut out halfway through.

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • NOWTV NOW TV (@NOWTV) reported

    @BholdBhoy Hi, thanks for getting in touch and I am sorry to hear you are having issues with your nowtv app. Can I ask exactly whats going on? are you receiving any error messages?

  • Kirsty_x85 𝒦𝒾𝓇𝓈𝓉𝓎 (@Kirsty_x85) reported

    @NOWTV WiFi, I've never had problems with this before

  • NinaHar87768503 Nina Harris (@NinaHar87768503) reported

    @NOWTV please can you DM me. Need help with my account and can’t log in to get help. Thanks

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SteffanSmith We're aware of an issue causing this to happen with some devices Steffan, could you possibly try clearing your browser cache for the NowTV website or attempt to access the link with a different browser?

  • JordanLoook Jordan Look (@JordanLoook) reported

    @NOWTV The Now TV app on my smart TV. I've had this problem a fair few times now. Sometimes its perfect quality sometimes its buffering and goes pixilated. I pay £40 with a "FULL HD BOOST"+Movies. Just not good enough for £40 a month. My Internet is perfect so it can't be that.

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