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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirkcaldy, Scotland 1
Buxton, England 1
Manchester, England 7
Leicester, England 1
London, England 21
City of Westminster, England 1
Boston, England 1
Portishead, England 1
Cardiff, Wales 3
Hitchin, England 1
Glasgow, Scotland 4
Newcastle upon Tyne, England 1
Croydon, England 6
Hackney, England 2
Birmingham, England 5
Blackburn, England 4
Newport, Wales 1
Hammersmith, England 5
Luton, England 1
Borehamwood, England 1
Warwick, England 1
Chipping Norton, England 1
Southwark, England 4
Norwich, England 2
Royal Tunbridge Wells, England 1
Wigan, England 1
Bury, England 1
Oxford, England 1
Upminster, England 1
Horsham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsunguard
    peter talbot (@mrsunguard) reported

    @NOWTV is there a problem I keep getting Unable to connect to sign in, please try again later

  • LastSingleGirI
    😷 LSG 😷 (@LastSingleGirI) reported

    @NotSoSlummy @CollieBobbles @skytv I have had all sorts of problems lately, both with my wifi connectivity and mini box. I'm so tired of it. And I pay a fortune for the privilege. I think you can get sky sports on NowTV? Probably BT sport as well. Not sure what I would go for instead though.

  • ruthm4x
    🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @ScuderiaFerrari All those people buying nowtv passes, not gonna get to watch all that are they. And those who work Fridays will miss quali. Nicely done.

  • iamlouisesmith
    Louise Smith (@iamlouisesmith) reported

    @ElizabethLovatt I’ve been with @nowtv broadband for 4 years and only had a problem with it once, which was fixed quickly. It’s £25 a month, I’m not sure how good/bad that is!

  • johngreenemusic
    John Greene Music 💙 #FBPE (@johngreenemusic) reported

    @SkyHelpTeam @NOW I solved this problem by installing a Roku stick & investing in the 'Boost' 1080 upgrade. There remains a REAL issue between Sky/NowTV and earlier versions of Chromecast however and it would be helpful if you could resolve it AND inform customers such as myself of its existence.

  • DSTRBDEthan
    Ethan 🌑 (@DSTRBDEthan) reported

    I feel like we should do a fundraiser for Kip, maybe to help pay for the TV his mum has just bought and get him a years subscription of both BT and Sky Sports on NowTV. If I did would people contribute? I would ofc kick it off with a donation myself.

  • SvtHoff
    Saskia (@SvtHoff) reported

    @NOWTV Uhm, my broadband just died mid-video call, technical line checks don't provide any issues, and your phone lines are "undergoing essential maintenance". Help...?

  • ZacMoss_
    Zac ☺ (@ZacMoss_) reported

    @SkyHelpTeam Yes, but like I said earlier, the speed has significantly decreased since confirming my switch. It used to comfortably run with my partners laptop, my PC, 2 phones and 2 xboxs all at once. Now it's struggling with no reported issues with 2 phones and a nowtv stick, nothing else?

  • pabosher
    Phillipe Bosher (VO with Home Studio) (@pabosher) reported

    Is there a streaming service with a worse UI and UX than NOWtv? God, it’s awful.

  • pabosher
    Phillipe Bosher (VO with Home Studio) (@pabosher) reported

    @JennSandercock Oh god that’s awful. Nowtv does something similar by CONSTANTLY forgetting where you are, after minutes not weeks, not auto playing the next episode, garbage search functionality, and just damn. Blargh.

  • Vikslew
    Vics (@Vikslew) reported

    @MilesNewlove I will attempt NowTV tomorrow if I'm still having problems. I need my fix of rich women arguments.

  • unrulyupstart
    unrulyupstart (@unrulyupstart) reported

    @sucksfacebook @CFCJourno @btsport I’m finding that apps are stopping working one by one on my Samsung TV and Samsung are incapable of fixing it. I’ve tried. I’ve had a Samsung “engineer” remotely access my TV and they blamed the apps. List of apps that won’t work are BT Sport, NowTV, Channel 4 and Prime!

  • ScottyPetterson
    Scott Peterson (@ScottyPetterson) reported

    @NOWTV took a whole day off work yesterday, engineer didn't even show up? Not even a phone call.

  • TunstallGemma
    Gemma Tunstall (@TunstallGemma) reported

    Absolutely outraged at being charged not once but twice after cancelling my contract 😡 There is no one to help on the online chat and the phone line is unavailable. Unacceptable. @NOWTV

  • Jen_Corrigan82
    Jen Corrigan (@Jen_Corrigan82) reported

    @NOWHelpTeam Ok thank you I will do but can you advise why I am having the issue when opening NOWtv? The home page sticks with your logo and the circle spinning timer?

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