NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Hackney, England 7
Glasgow, Scotland 4
Birmingham, England 4
Blackburn, England 3
Bristol, England 3
Hammersmith, England 3
City of Westminster, England 2
Normanton, England 2
Cardiff, Wales 2
West Bromwich, England 2
Manchester, England 2
Enfield Town, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Ipswich, England 1
Peterborough, England 1
Newham, England 1
Greenford, England 1
Gosport, England 1
Barnsley, England 1
Newport, Wales 1
Great Shelford, England 1
Poole, England 1
Norwich, England 1
Worthing, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • DT_S5 DT (@DT_S5) reported

    @bt_uk Hi Scott, no it's apps through the BT Box. Why don't you send customers the latest box when they extend or remain with you? @PrimeVideo and @NOWTV riddled with errors and paused on your platform.

  • daviespaul Paul D (@daviespaul) reported

    Without a shadow of a doubt, @nowtv is the shittest streaming service that exists. If you work for this company then hang your head in shame.

  • coffeyt79 Coffeyt79 (@coffeyt79) reported

    @NOWHelpTeam It was happening on a Apple TV, I have tried deleting and reinstalling the app and it didn't fix the issue. I've since tried watching on a nowtv stick and it's telling me I'm still watching on another device even though I've deleted it from Apple TV.

  • KitKatisWeird7 Caitlin/Kit Carstairs 💗🏳️‍🌈🏳️‍⚧️ (@KitKatisWeird7) reported

    The pathetic little stunt NOWTV have pulled with my PS5 is taking the utter piss now. So it was logged in but for some reason it was the PS4 app. Then the PS4 app ceased to work on PS5 and now it refuses to let me sign in. Utterly unacceptable.

  • lewisjwr lewis 🪩 (@lewisjwr) reported

    @thenickofit You’re not the problem! NowTV is £9.99 for ONLY tv, if you want movies too that’s an extra £9.99, and if you don’t want to watch in 480p it’s an extra £6! Unhinged!

  • denisewilson74 Denise (@denisewilson74) reported

    @NOWTV your platform is utter dogshit. Just signed up and can't access anything. Worst tv platform.

  • James_Parry James Michael Parry (@James_Parry) reported

    Now TV is trying to sabotage my efforts to watch The Last of Us. I signed up especially and downloaded it all only for it to not work on the plane. Get on WiFi and downloads have all been removed... All other video apps have been fine. Any explanation @skytv or @NOWTV ?

  • KlTSUNESAIGUU ariaaaa (@KlTSUNESAIGUU) reported

    nowtv quality horrendous as ever omg.

  • djrichtweets Rich Deighton (Whoopi Cushion) 🏳️‍🌈🐻🎙🎧 🎗💩 (@djrichtweets) reported

    PMy @NOWTV is back up and running. Really not sure why it wouldn't work yesterday.

  • SamLeslie2 Sam Leslie (@SamLeslie2) reported

    @bt_uk I’m a new BT customer and for 3 days straight I have rang your customer service as I cannot access NowTV. No one can help and advises to ring back day after day. Yet you have the capability to send me my first bill which includes NowTV. I’m now regretting coming to you

  • CawleyAdam Adam Cawley (@CawleyAdam) reported

    Hey @btsport @btsportfootball why does your stream buffer when @NOWTV doesn't? Cancelling soon.

  • FannyIngabout Janey (@FannyIngabout) reported

    @ITVX Hi, the “resume” feature never seems to work on the NOWTV app, it always just restarts the programme.

  • Yautja_Cetanu James Abrahams (@Yautja_Cetanu) reported

    @NOWTV I don't understand why your player is so bad! Ridiculously slow, terrible app I have to install. Constant buffering, when I switch to desktop it says I've reached my limit so took me ages to switch, its the most expensive AND adverts!!!!

  • BiteYourBrum Bite Your Brum (@BiteYourBrum) reported

    Right, as someone who binged the other seasons and didn’t watch week to week, when will I be able to watch Succession S4 (GMT) and do the episodes still drop weekly? It’s still go NOWTV (eg Sky) right? Someone help me out, because searching for this information hasn’t helped 😭

  • KonaYMA6 Jade King (@KonaYMA6) reported

    NowTV is so bad it’s like they want me to pirate The Last of Us. It’s like I’m failing to buffer a YouTube video in 2006.

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