NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 19
Manchester, England 7
Bristol, England 6
Hammersmith, England 4
Birmingham, England 4
Reading, England 4
Liverpool, England 3
Blackburn, England 3
Glasgow, Scotland 3
Edinburgh, Scotland 3
Southwark, England 3
Oldbury, England 2
Croydon, England 2
Southampton, England 2
Batley, England 2
Portsmouth, England 2
Newham, England 2
Halifax, England 2
Fulham, England 2
Plymouth, England 2
Christchurch, England 2
Bromley, England 2
Oxford, England 1
Upminster, England 1
Horsham, England 1
Southend-on-Sea, England 1
Islington, England 1
Walsall, England 1
Newport, England 1
Slough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Acekidder Acekidder V Night city resident (@Acekidder) reported

    @adamofbromham @SnoopyG7 @NOWTV You have to sync your account with Xbox... if you got to the app there is a code. You have to go to now tv web site then sign in with your email and password then go to the activate device page... input that code and you will be golden 👍

  • Lottesometimes Big Van Allardyce (@Lottesometimes) reported

    @NOWTV seems to be an issue with chrome + mac, it's working in safari

  • lynnes6 Lynne Stephenson (@lynnes6) reported

    @NOWTV constant errors with the player is making your service unusable

  • adamofbromham adamofbromham (@adamofbromham) reported

    @Acekidder @SnoopyG7 This is exactly what I’ve got. How do you get now tv to work though? I’ve been paying a tenner a month since May or June and I haven’t used it once. It tells me to get a pass, but I’ve got a pass. Any help would be appreciated. @NOWTV

  • LeeStew92018754 Lee Stewart (@LeeStew92018754) reported

    @NOWTV I'm having nothing but problems with my broadband service at the moment, can someone contact me about this ASAP please

  • BeckyMollon Becky Mollon (@BeckyMollon) reported

    Not a great start to changing broadband to @NOWTV. Router hasnt arrived so no idea if internet will work on Monday which also means no idea if I can work on Monday 🙈

  • rhinomni Francesc - un Holandès Català (@rhinomni) reported

    @antartica81 I often work in England and sometimes rent a flat when I am in longer projects. I find NowTV good for both the broadband and -if you want- TV packages because you can get it per month and not a minimum of a year or so contract.

  • Emma22984 Emma ford (@Emma22984) reported

    @NOWTV I want to cancel a day pass I bought by accident but can’t find a way to contact you I just keep being taken to the help page

  • Lottesometimes Big Van Allardyce (@Lottesometimes) reported

    @NOWTV can you let me know what the issue is please?? I can't get hold of support

  • uktweetypie phillir (@uktweetypie) reported

    @NOWTV How about little things like customer service and technical help? Your live chat doesn't work. There is an ongoing problem not being able to watch nowtv on windows 10 laptop.

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @gnuchu Hi, can I ask on the hospital WIFI are all your apps running slow or not loading. It could be down to that the WIFI is not strong enough however, I would advise making sure nothing else is running on the phone when trying to load the nowtv app. This may help

  • JohnnyScaletrix Captain Destroyer (@JohnnyScaletrix) reported

    @NOWTV Hi there. I have been charged again by you today. £25 again. I cancelled over 2 months ago. That’s twice in a row now. £50. I need that £50 refunded immediately. I have been chasing you guys over this issue for the past 2 months. Stop fobbing me off!Terrible cust service!

  • ConnorPethard12 Connor Pethard (@ConnorPethard12) reported

    @NOWTV @NOWTVSport I've paid for the boost pack for now tv but its only letting me watch it on 2 devices can u help please @nowtvhelp

  • Lottesometimes Big Van Allardyce (@Lottesometimes) reported

    @NOWTV log in isn’t working, is there an issue? I want to watch the match later

  • joshkidd95 josh kidd (@joshkidd95) reported

    @SkySports @SkySportsBoxing is there a problem with the box office website? Currently unable to log in to purchase tonight ppv on nowtv stick? Keeps telling me my details are incorrect but allows me to log in on my iPhone through safari

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