NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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Buffering
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Jane Cameron
(@laurasayers3) reported
Two terrible things about @nowtv 1. I pay for service but still have to watch adverts. 2. Next episodes don't automatically start...
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ro ro roy
(@GRANDHIGHWlTCH) reported
can't wait to cancel my nowtv subscription as soon as i've finished watching succession with my flatmate, their whole interface is awful and they don't even have the new episodes of frayed or yellowjackets yet so what's the point
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Scott
(@sjholland87) reported
@Mr_Marty Are you using nowtv for it? Pain in the arse when it's out of sync. I get it through the bt box using now and it's terrible if my internet drops for a second.
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Janet Hampson Personal Management Ltd
(@janethampson) reported
from
Middleton, England
I wish @Apple had told me that their #HomePod doesn’t work with all WiFi BEFORE I bought one!! Come on.. iPhone and Mac run on @NOWTV WiFi so what’s the problem??
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Liam
(@lgladdy) reported
As someone who watches F1 on NowTV, I very much appreciated @SkySportsF1 working with @C4F1 to let them air Sky’s coverage today. The extra 20 seconds of delay would have been awful for the end of that race.
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UKRyan
(@RyanUK90) reported
@NOWHelpTeam You guys should focus on creating engineer callouts more carefully, this is the second engineer we've had come to fix our broadband issue only for NowTV to have put the fault in as a phone line issue so the lovely and helpful @OpenreachHelp couldn't help...
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Birdy
(@uk_birdy) reported
@NOWHelpTeam Hi. Twitter says "NOWHelpTeam can't be messaged" ? Problem > Trying to log into NowTV account > forgot password > your email to me to change password never arrives. Made several attempts. Please advise by DM why? Thank you.
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Rich
(@rcb_mulder) reported
After giving #nowtv a year to improve, I can confidently say that the quality is just as bad as ever. Generally worse than standard definition. Intermittently unwatchable. Even with the HD Boost. Apple TV, Netflix, Amazon, BBC iPlayer etc. all work perfectly. @NOWHelpTeam @NOW
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The Dressmaker
(@TDressmaker) reported
Why can I not find Season 8 of The Blacklist on @NOWTV ?! I need my next Reddington fix! @skytv #NowTV #TheBlacklist #WednesdayMotivation
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LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
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Si...
(@wearethemoos) reported
from
Carlisle, England
Hey @NOWTV My router and TV are less than 10 metres apart, great speed to the router yet can barely watch anything being streamed. It is dire. Either I get severely low quality or it just buffers for ages
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Elaine McDaid
(@ElaineMcDaid) reported
Hi @NOWTV I just got an email saying payment failed. I was unaware I had a membership, you haven't contacted me for over 20 months, and it seems you took £10 every single month while seeing I wasn't using the service? Can you issue a refund please? Such poor customer service.
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D
(@dr1141) reported
@agbu44 @fia @F1 I agree. NowTV gave us free coverage of the race, something is not watched for years. But that ending was disgraceful esp as he had an 11+sec lead just before the crash. I don't watch football as it's a corrupt business. Looks like F1 is still dodgy.
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Steven Benton 🐝
(@StevenBayliss1) reported
@NOWHelpTeam unable to watch Amazon Prime on my Nowtv box, says connection issue yet I can still watch sky films, sky entertainment and Disney+. Have uninstall and reinstalled but getting the same screen saying connection issue. Please help
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GT
(@topboylfc) reported
@bt_uk hi guys wen I took out my full fibre plan and the Tv I was told someone would send me an email to set up my password for NowTV so I could watch my stuff online but no one has so can u help plz! It’s been about a month! Thanks :)
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