NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Blackburn, England 4
Birmingham, England 3
Hammersmith, England 3
Bristol, England 3
Enfield Town, England 3
Hackney, England 3
Batley, England 2
Cardiff, Wales 2
Glasgow, Scotland 2
Poplar, England 2
Slough, England 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Halifax, England 1
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Edgware, England 1
Livingston, Scotland 1
Liverpool, England 1
Banbury, England 1
Widnes, England 1
Taunton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • UncleMcMatty Matt Smith 🧐 (@UncleMcMatty) reported

    @NOWTV No joy. It seems to think I'm in Ireland as it won't take my UK postcode. I think the problem is at your end, not mine. Can you supply a phone number, please?

  • SophieH46383696 Jeremine Hurst 🏳️‍⚧️🌈🏳️‍🌈 (@SophieH46383696) reported

    Come on @NOWTV , My 90 yr old mum needs her broadband to stay in touch with us and when it goes wrong @NOWTV refuse to talk to me to help sort the problem because I'm not the account holder. She's 90 and confused with the digital world! Where's your compassion! for your customer!

  • alexrobinbaker Alexander R Baker (@alexrobinbaker) reported

    @NOWTV Hi. I have a Now TV pass which allows me to watch sport on my smartphone yet the app says I still need a pass. Please help. I’ve logged in and out several times yet still no luck

  • Sev_Perr1chou Séverine P. (@Sev_Perr1chou) reported

    @SamHeughan @skytv @NOWTV Finishing work, then work out, then Movie night!!!!!!

  • Trewball John the Bastard (@Trewball) reported from Salford, England

    @jokerdaddy23 if you've not done it already, if you type in NOWTV cinema pass free trial into Google, you can get a 7 day free trial. I'm gonna buy a month pass for £12 anyway hoping it'll help but letting you know there's an option for those who are low on funds etc. #SnyderCut

  • KitSinclairO Kit Sinclair (@KitSinclairO) reported

    @NOWTV It’s ok on my phone, haven’t tried my laptop but have tried two different versions of the apps via the TV (through the TV and also through a set top)- neither work properly. Crashes multiple times in one episode

  • SHurrell1 Cin (@SHurrell1) reported

    @HollieB @NOWTV I stopped watching it because of work always falling on race day, and because of the whole subscription based system just to watch it live, I’d rather just read live tweets instead.

  • UncleMcMatty Matt Smith 🧐 (@UncleMcMatty) reported

    Hello @NOWTV Is your website having problems? I cannot check my recent bill and it says I have no payment card registered.

  • neilmiddleton Neil Middleton (@neilmiddleton) reported

    The annual reminder that the @NOWTV sports pass offering is terrible for people who only want it for F1.

  • OmarBenjouad Omar (@OmarBenjouad) reported

    @JordanM_F1 @FelixFellhase @LukeSmithF1 The other alternative, which I'm currently using, is NowTV, it's a sky company as well, that streams the channels, but the quality is not really commendable, capped at 720p, which is way below the current standard.

  • MissCarrieW WASH YOUR HANDS 💧 (@MissCarrieW) reported

    @NOWTV @NOWTVSport, I have a sports pass. It is showing on my account and I have a receipt. But every time I try to watch #F1Testing on my phone it says that I need to buy a pass. This is a reoccurring problem for me and really ruins my experience with Now TV.

  • skipster19811 paul lutkin (@skipster19811) reported

    @HollieB @NOWTV I have same problem 18 pound a month for or 24 for all sports I don't want all the sport

  • Soph_Bowerx Soph Bower (@Soph_Bowerx) reported

    @nowtvhelp can someone help with connecting my NowTV stick? It's worked fine for months but can't get it to work today and had issues yesterday. WiFi & router are both fine.

  • natty2211 natwhite (@natty2211) reported

    @nowtv can't sign in can't talk to anyone go through the links and there useless just keeps saying unable to connect try again later it been like it for 3 days

  • Wilki1993 Joe Wilkins (@Wilki1993) reported

    @HollieB @NOWTV It doesn't solve all of the problems but there's quite often £20 a month for 6 months NowTV Sports packages floating around.

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