NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 18
Manchester, England 8
Birmingham, England 5
Bristol, England 4
Reading, England 4
Edinburgh, Scotland 3
Plymouth, England 3
Southwark, England 3
Glasgow, Scotland 3
Liverpool, England 2
Christchurch, England 2
Blackburn, England 2
Batley, England 2
Oldbury, England 2
Halifax, England 2
Bromley, England 2
Hammersmith, England 2
Poplar, England 2
Godstone, England 1
Preston, England 1
Blackwood, Wales 1
Leeds, England 1
Telford, England 1
Cathays, Wales 1
Corby, England 1
Gravesend, England 1
South Benfleet, England 1
Congleton, England 1
Salisbury, England 1
Dublin, Leinster 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • blankfrak Blankfrak (@blankfrak) reported

    @NOWTV a few days after filling in a NowTV survey where I mention that charging £3 a month for a quality boost is unfair they go and up it to £5 per month. I think @NOWTV misunderstood who it was unfair on. 1080p should be standard without rinsing customers for an extra fiver.

  • Elfinholly Holly Dean - Young (@Elfinholly) reported

    @DisneyPlusUK I am trying to turn on English subtitles on the app on @NOWTV and it doesn't seem to have that option? I have tried a number of things but I can't see this option and your help page implies it is only available on certain devices?

  • Microbedoc2 Jamie Murphy (@Microbedoc2) reported

    I'm sick of @ThreeUK & @NOWTV your 5G & broadband are respectively awful. I feel like data is being delivered by a blind carrier pigeon with one wing. It's really not ok.

  • BadgerSpanner Lauryn McBadger (@BadgerSpanner) reported

    @maryepworth Nowtv have always been the worst for it, Amazon prime have started getting bad for it too buying series cheap without cc’s. It does my head in. They don’t give a damn and they’re not held accountable for it.

  • jamie_wallis Jamie Wallis 🏳️‍🌈 🇪🇺 💙 (@jamie_wallis) reported

    @Microbedoc2 @ThreeUK @NOWTV Sky wifi dreadful too. It had always be bad wherever I’ve lived in London. Impossible to work from home. Download speeds okay upload speeds nearly non existent. So can’t do referrals, prescribe etc

  • CrammelCleanUp Keep Crammel Linn Clean (@CrammelCleanUp) reported

    @NOWTV I am trying to log into my account on a new TV and it keeps saying "unable to load sign in, please try again later". Pls advise

  • Unknown404040i Unknown4440404040i (@Unknown404040i) reported

    @NOWTV honestly never had so many issues with the internet until we got nowtv. Terrible speeds and constant disconnections #NOWTVdown

  • JennyDrew29 Jenny Drew (@JennyDrew29) reported

    @NOWHelpTeam is there an issue with the TV app? Watched something perfectly fine earlier and now it either crashes as soon as I click on a show or plays the adverts then just gives a blank screen. ipad app working fine #nowtv

  • lordpablo Pablo (@lordpablo) reported

    @NOWTV why do you make it so difficult to cancel a subscription? Terrible user experience, 1/10.

  • Up4thechalleng2 Up4thechallenge - Mental Health Streamer (@Up4thechalleng2) reported

    @millyjnorman I'm not with BT, that's the problem they have the default lines for most companies. A lot of people don't realise so if you're with Nowtv, Sky etc & have bad upload speed etc. it BTs lines that are usually the problem. You've to go to independently laid lines to get better.

  • willadam Will Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@willadam) reported from Bonnybridge, Scotland

    @NOWTV_It quite possibly the worst user interface that I have ever experienced. #appltv #nowtv

  • Dave0London Dave (@Dave0London) reported

    @WendyPuerto I'm having trouble finding it on NowTV but I will

  • Unknown404040i Unknown4440404040i (@Unknown404040i) reported

    @NOW honestly never had so many issues with the internet until we got nowtv. Terrible speeds and constant disconnections #NOWTVdown

  • DjSimonmatthews DJ Simon Matthews #MentalHealthMatters (@DjSimonmatthews) reported

    @NOWTV CAN SOMEONE FROM CUSTOMER SERVICE CONTACT ME IMMEDIATELY. I CANT USE YOUR APP ON MY TABLET.... EASE FIX THIS BUG ASAP!

  • Goddess1345 IamwhoIam 🇬🇧🇪🇺 🇸🇱 (@Goddess1345) reported

    @ColinBottoms @bristolboudicca I used to watch programmes on NowTV and my Virgin TV Go app in Europe up until last year when I was in Greece. Now, even with the vpns I can’t access them. I’ve NordVPN, ExpressVPN and Surfshark. They still don’t work. I can’t even Prime Video.

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