NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 15
Birmingham, England 4
Glasgow, Scotland 4
Bristol, England 4
Poplar, England 4
Manchester, England 3
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Batley, England 2
Blackburn, England 2
Islington, England 2
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1
Harringay, England 1
Belfast, Northern Ireland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • smjd1401 smjd1401 (@smjd1401) reported

    **** my life. Spent 34 minutes trying to fix my NowTV account @NOWTVSport Just got logged in. @ChelseaFC 0-3 down. Be logging back out again.

  • dawnyhenny Dawn Reed (@dawnyhenny) reported

    @NOWTV Just spoke to your customer service. My terminally ill stepdad has been taken into nursing care, but you can't cancel the account because he is not sat next to me?! So you are expecting someone with weeks left to live to contact you himself? Awful!

  • wayneh2007 MDH2007 (@wayneh2007) reported

    @nowtvhelp all my tv passes have been removed, can't access my account info online to fix. Nowtv prompting me to start a free trial when I try to watch a programme or film, can't even do this if I wanted to. This new promotion has caused a fault with my account!

  • sergisonA alex sergison (@sergisonA) reported

    @NOWTV is there a WiFi problem it’s been day 5 now

  • hiza7 HM~257 (@hiza7) reported

    @tdrumnbass @NOWTV I'm having the exact same issue. App very frequently just shutting down suddenly. Infuriating

  • lookatzebears Stephen Hendry (@lookatzebears) reported

    Just me having issues with @NOWTV @NOWTVSport @nowtvhelp app/casting to Chromecast? Cutting out every 15 mins today.

  • donsamcla Donna Clarke (@donsamcla) reported

    @garyjamesjones @NOWTV I had the same issue, spoke to the guys at now tv via chat and they basically said, you need to buy a replacement.

  • _Only1Kelvin Kelvin Olasupo (@_Only1Kelvin) reported

    @SkyHelpTeam @bigdayv Hey @SkyHelpTeam I’m having the same problem and I was told the app is no longer available to new customers, this includes previous subscribers who have cancelled their subscription and are looking to re-subscribe. And should use NowTV as an alternative.

  • BornHeelAdam Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🙅🏼‍♂️🌱 (@BornHeelAdam) reported

    Absolutely shocking from NowTV, bought their Sky Sports day pass for the Celtic game,sat down to watch it & it didn't work. Missed the first 18 & a half minutes getting it to work. They're lucky it started working when it did. Unacceptable from them. #Celtic #CelticFC #NowTV

  • annabellesharp_ Annabelle (@annabellesharp_) reported

    @NOWTV another lunch break wasted on the phone to you trying to fix my supposedly ‘super fibre’ broadband. Solution is another 3-5 days paying for and using up 4G data so I can actually work. The most useless service I’ve ever experienced.

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @nowtvhelp @NOWTV Hi, I bought a Sky Sports monthly pass in the early hours but it seems like I've been charged twice. Any help?

  • pauldevine pauldevine (@pauldevine) reported

    NowTV isn’t working on my windows 10 PC I’m getting error code VGC-4259315739:3 . I’ve uninstalled multiple times and restarted my router. Still getting the same error message

  • LynelMessy Lynel Messy (@LynelMessy) reported

    @NOWTV (2/2) you don't have my new card details. At the end of my tether with you and you are simply not interested in helping and there is no duty of care. Beware using NowTV as they will not help you if you become a victim of fraud. They're actively supporting the criminals.

  • NOWTV NOW TV (@NOWTV) reported

    @tdrumnbass Tom, you've contacted our team with an issue with your nowtv app, unfortunately you did not want to uninstall and reinstall the app due to the the football being on, which is understandable however I can not help resolve this without following this troubleshooting. Thanks

  • Robbo32842764 Robbo (@Robbo32842764) reported

    @nowtvhelp Seems to another NowTV outage.

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