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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Burntwood, England 1
Bristol, England 10
Hammersmith, England 2
Batley, England 2
London, England 21
Edinburgh, Scotland 1
Stafford, England 1
Tamworth, England 1
Haslemere, England 1
Churchill, England 1
Coventry, England 5
Thatcham, England 1
Poplar, England 3
Southall, England 1
Bournemouth, England 1
Leeds, England 4
Portsmouth, England 1
Grimsby, England 1
Glasgow, Scotland 5
Kingston upon Hull, England 2
Kirkcaldy, Scotland 1
Blackburn, England 3
Beckenham, England 1
Sleaford, England 1
Bolton, England 1
Chatham, England 1
Plymouth, England 3
Aylesbury, England 3
Birmingham, England 6
Hackney, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • cool2bginger
    cool2bginger (@cool2bginger) reported

    @NOWTV Been kicked out half way through a film and cant get back in, have logged out and in again and its no different. Can't watch anything - plays a trailer then goes back to the watch now page. Help! Having a lovely night with my grandson......

  • perfectmanda
    mandalouise87 (@perfectmanda) reported

    @Prof_AJScott @NOWTV Yep mines not working either

  • mrsjaclong
    Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • Dommm1996
    Dom (@Dommm1996) reported

    Why do streaming services have their audio adjusted so low? If I’m watching YouTube I have to set my tv volume to 20 or its blaring, yet on nowtv, Netflix, Amazon I set it to max 100 and it’s still low, having to buy speakers when they aren’t the problem clearly

  • JackieAtkinson7
    Jackie Atkinson (@JackieAtkinson7) reported

    @NOWTVHelp I have just subscribed to NowTV to watch the F1 but have been unable to watch the practice session due to glitching and freezing every few seconds. Very disappointed and wont be paying £30pm for this terrible quality!. Tried to do an online chat but that doesn’t work

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • samirxkhann
    Samir (@samirxkhann) reported

    @ken_w_davies @wbd NowTV is terrible

  • notwheeshting
    ♀Alison (I know my chromosomes) GC ally ‼️ (@notwheeshting) reported

    @NOW I have emailed, you didn't answer. I've looked on your help pages, they didn't help. I do not want audio description on tv shows, I want it gone. It's not my tv, it's only a NowTV problem, I've uninstalled & reinstalled the app, it's still there. I am losing patience.

  • paton_bk
    Bobbie (@paton_bk) reported

    @NOWTV Please fix subtitles on Season 1 Episode 3 of #ThePitt! They are completely out of sync with what is happening so the episode can’t be enjoyed by Deaf and Hard of Hearing members. I’m not going to continue paying for an entertainment pass I cannot use. #deafaccess

  • mrsjaclong
    Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • BlaydonMagpie
    The Blaydon Magpie (@BlaydonMagpie) reported

    And before anyone from NowTV says "check your connection", its not the 1gb internet line, its literally your **** service. I wouldn't get a nowtv page saying "our technicians are looking in to the issue" on screen, if it was my internet...

  • set__piece
    mu (@set__piece) reported

    @xprvu @sethsfilmreview nowtv speeds everything up by 1.25 and pitched up the audio plus the quality is dogshit

  • conor_gamble
    Conor (@conor_gamble) reported

    @Mastino1111 @NOWTV Yeah same here, they say some customers having tv problems

  • apwestgarth
    Andrew Westgarth (@apwestgarth) reported

    Really not impressed with the poor quality of @skytv stream when watching @SkySportsPL constant buffering and lag every time i’m watching the match, and I have the top broadband package. NowTV was far more stable and reliable!

  • kidtsang
    Keith Tsang (@kidtsang) reported

    @scog27 @NOWTV @SkyFootball I totally get the frustration! It's frustrating when the tech fails during crucial moments. Streaming should be seamless—especially for major matches. Have you noticed if it's a specific time or game when the quality dips?

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