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NOW TV

NOW TV Outage Map

The map below depicts the most recent cities worldwide where NOW TV users have reported problems and outages. If you are having an issue with NOW TV, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Westminster, England 2
Southwark, England 5
Poplar, England 1
Birmingham, England 6
Crawley, England 1
Kirkcaldy, Scotland 1
Buxton, England 1
Manchester, England 7
Leicester, England 1
London, England 19
Boston, England 1
Portishead, England 1
Cardiff, Wales 3
Hitchin, England 1
Glasgow, Scotland 4
Newcastle upon Tyne, England 1
Croydon, England 6
Hackney, England 2
Blackburn, England 4
Newport, Wales 1
Hammersmith, England 5
Luton, England 1
Borehamwood, England 1
Warwick, England 1
Chipping Norton, England 1
Norwich, England 2
Royal Tunbridge Wells, England 1
Wigan, England 1
Bury, England 1
Oxford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • FWuneng
    FPL Wuneng (@FWuneng) reported

    @NOWTV I’ve DM’d you. Please help me resolve this as I’m pretty sure billing someone after you say you have ended the account and refusing a refund breaches consumer rights.

  • robmitchell1987
    Robert (@robmitchell1987) reported

    @nowtvhelp can you help me please. I purchased the stick with 1 month free but it would not let me move forward without starting the 7 day free trial which I'm currently on. I have logged in to redeem my voucher and it says it's not recognized. please can you help me #NowTV

  • CrawleyGas
    Andrew Tyler (@CrawleyGas) reported

    @NOWTV Oh that's alright then, good job we noticed now and not a year down the line. Terrible from @SkyUK not even an email to let us know you are charging us when this so called free trial ended, it's daylight robbery, I personally don't even think it was my 6 year old, possible fraud

  • cherylashtonuk
    HoppingMadCher (@cherylashtonuk) reported

    @LouiseDeafAware @NOWTV Sky Go same problem no subtitles on the app, even sky tv isn't all subtitled.

  • Loz_812
    Loz (@Loz_812) reported

    @NOWTV I have just had an email to say I have purchased the sky sports day Pass, NOW TV Boost and Sky cinema pass on my account. However I did not carry out this purchase. I have cancelled all passes but have been charged when I did not authorise this. Can you help?

  • lilycattle
    lily (@lilycattle) reported

    @nowtvhelp @NOWTV wondering how I am supposed to work from home when your engineer can’t bother to turn up to implement the wifi? Awful customer service on the phone, would not recommend at all.

  • lindsay_jacky
    jacky lindsay (@lindsay_jacky) reported

    @NOWTV my father has his phone line through now but is unable to receive incoming calls. The phone rings but disconnects when he answers. He is nearly 80. Please help

  • mullins10_kevin
    17-5:5Kev 🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿♥️🙏♥️PatriotQOFGod (@mullins10_kevin) reported

    @KrakenWood interesting went on website in UK NowTV provider and they blocked it and requested permission Never had that problem before

  • Ham89554407
    Ham Sandwich #KBF (@Ham89554407) reported

    @NOWTV It was awful. Kidman’s face was so weird.

  • nowtvhelp
    NOW TV Help (@nowtvhelp) reported

    @ianto63 Ian, thanks for getting back to me and the delay in response. Ian can I ask is it only with nowtv on your TV that is causing this error messages? if this is the case can you please tell me what device on your TV you are using. Thanks

  • ZionistWolf
    Karl (@ZionistWolf) reported

    Comparing @NOWTV app and @btsport app is not even close, Now TV have to improve the quality considering what they charge. Boost is no good either when on 4k TV.

  • Rachelbashford
    Rachel Bashford (@Rachelbashford) reported

    Is it even possible to actually get to speak to anyone at #nowtv ihave been having issues since Saturday. They give you passes and I cant activate them because I already have passes why give 3 sports and 3 ent passes if you can only activate 1 then cant continue the set up?

  • SukyPunyer
    Suky Punyer (@SukyPunyer) reported

    @nowtvhelp Hi, my Nowtv stick seems to have stopped working. I can still access now TV through my mobile app, but not in my TV now. Can you help?

  • mensosconcierge
    MENSOS CONCIERGE (@mensosconcierge) reported

    Disgusted @NOWTV who have lied to me about my reconnection date and pushed it back 7 days after they said it would be done. Tried to speak to a manager and they said they can’t find anyone to help: do not ever work with #nowtv

  • rimbaud31
    Rimbaud31 (@rimbaud31) reported

    @NOWTV Dire , none more so than when the defendants lawyer got away with putting a man in the gallery on trial without a complaint from the prosecutor, awful

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