NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Cramp
(@BenCramp2) reported
Never had customer services like it, my @NOWTV stick remote has broken and I'm told I have to go back to the shop I got it from over 2 years ago and ask for a replacement remote. Pay for for 3 passes a month and cant even send a replacement
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Jonathan McNally
(@JontyM4c) reported
@NOWTV I speak to an individual who assures me the problem is with my router. I try and tell him that there's work taking place downstairs and I reckon it could be that. The guy completely dismisses me and says it's definitely the router.
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Mark Cox
(@BikeCoxy) reported
@NOWTV @nowtvhelp Can you help? I have just had my monthly phone charges for TWO calls I made to the NOWTV support line for a new Broadband service. The call charges total nearly £50 for around 12 minutes from a UK Landline. This cannot be right for a support line. #shocking
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Jonathan McNally
(@JontyM4c) reported
@NOWTV once I finally got setup - everything going well. Then this week, issues. My Internet starts playing up. I call. I despair....
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Boab🏴
(@HooverRAD81) reported
@NOWTV I recently noticed that I'm getting charged more for this, and any time I try and go into my services, it tells me there's an error. I would like to know why I'm getting charged like a tenner more than I should be. :)
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Jane Farley
(@JaneMortgages) reported
@NOWTV How does this work? Do I need a box or a stick to plug in the TV?
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Robert
(@robmitchell1987) reported
@nowtvhelp can you help me please. I purchased the stick with 1 month free but it would not let me move forward without starting the 7 day free trial which I'm currently on. I have logged in to redeem my voucher and it says it's not recognized. please can you help me #NowTV
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Jonathan McNally
(@JontyM4c) reported
My @NOWTV experience since joining has been awful. On my 1st day, I called to see if they could install sooner. They couldn't. They text me later to delay it by 3 days actually...
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Mick Burgess
(@luxcat54) reported
@bt_uk Not going to work then 😒 must a BT thing because exactly the same program if viewed on a NOWTV stand alone app (not through BT ) Has subtitles !
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Gray
(@graythegeek) reported
@NOWTV all my ‘continue watching’ items have disappeared? Is there a glitch?
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Loz
(@Loz_812) reported
@NOWTV I have just had an email to say I have purchased the sky sports day Pass, NOW TV Boost and Sky cinema pass on my account. However I did not carry out this purchase. I have cancelled all passes but have been charged when I did not authorise this. Can you help?
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Ben
(@FoundaSpoon) reported
@goth_chick33 @BBCiPlayer Same here. On NowTV box. HUGE subtitles with black background. It looks awful. Why make it look so bad @BBCiPlayer? At least give us some settings!
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Jessica Beattie
(@JGB_x) reported
@virginmedia had a box fitted today, my nowtv box is saying the strength is ‘fair’ when it’s 2m away from the WiFi box, anything you can do it help? Download speed is 28.35 which isn’t really what we were expecting from you?
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Mark Cox
(@BikeCoxy) reported
@NOWTV After being charged £58 for 4 calls to Now TV support line for using 0901 and 0904 numbers instead of the 03303323050 number (not easy to find on the website) I have received some compensation for my error. I feel more inclined to be positive about the company. #goodwill
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Robbie Collin
(@robbiereviews) reported
@antovolk @coffeedoughnuts @NOWTV (And FWIW I don’t think this will warm up the market for Bond et al to cash in in April; they’ll be starting from scratch again, with exactly the same problems they tried to dodge in August.)
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