NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Hackney, England 7
Glasgow, Scotland 4
Birmingham, England 4
Blackburn, England 3
Bristol, England 3
Hammersmith, England 3
City of Westminster, England 2
Normanton, England 2
West Bromwich, England 2
Manchester, England 2
Enfield Town, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Northampton, England 1
High Wycombe, England 1
Ipswich, England 1
Peterborough, England 1
Newham, England 1
Greenford, England 1
Gosport, England 1
Barnsley, England 1
Cardiff, Wales 1
Newport, Wales 1
Great Shelford, England 1
Poole, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Juliedwi_ Julie p (@Juliedwi_) reported

    @nowtvhelp hi I keep getting a message “we are sorry NowTV is no longer supported on this device . I have tried to get it to work several times . Can you help please ?

  • OrdinandBright Scott Bright (@OrdinandBright) reported

    @alleshallbewele @NOWTV We used to have Sky fibre broadband...every night it would cut out which then caused issues for our heating, cctv and alarm (couldn’t access them!). So we ditched Sky as soon as we could. Currently with TalkTalk and have had no problems.

  • m1ck3yB3 MicKey B (@m1ck3yB3) reported

    @NOWTV once you get nowtv what are the different ways to access on smart TV? is there an app on certain TV appstore? If we can't access the app, is there a Web login to use as alternative? Just checking my TV is compatible

  • FinnKil FKLeeds (@FinnKil) reported

    @nowtv I’ve got a problem with my account is there any assistance

  • MimiJ9 MimiJ (@MimiJ9) reported

    @NOWTV picture quality is absolutely diabolical. It jumps and freezes, constantly while watching the football. If you're thinking of purchasing, please don't bother. #NowTV

  • Stacey2191 Missus Biggles (@Stacey2191) reported

    @NOWTV hi im having trouble with my broadband, its running very slow. Can you help please?

  • craig_drake craig drake 🟨🟥 (@craig_drake) reported

    @NOWTV Just says there is connection problem, I have this everytime. Its hopeless

  • nikki_smith98 Nikki 🦋 (@nikki_smith98) reported from Peterlee, England

    “Pay for top speed WiFi” “guaranteed to work in every area of the house” “no more lagging” What a load of bollocks, 2:20am and it still doesn’t work 🤬#nowtv @NOWTV

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @BournatEllena @nowtvhelp @NOWTV All through the pandemic lockdown nowtv has proven it doesn't care about its own customers. It could fix its policies & help its customers. Nowtv is rigged. Nowtv will eventually be replaced by a company that cares. Its staff will lose out.

  • Rocksta29913011 don't wear a mask (@Rocksta29913011) reported

    @NOWTV Yes I have all my favourites on dvd so when my awful internet service plays up I needn't worry.

  • JamieHSimon Jamie Simon (@JamieHSimon) reported

    @primevideosport watching on my LG OLED on your native app with a 50MB+ broadband connection and the quality of the stream was rubbish! Poor show! Maybe ask @NOWTV how it’s done ???

  • SamCalZack Samantha Letman (@SamCalZack) reported

    Have bought a sky sports mobile pass but it won’t work on any mobile device @NOWTV how do I get this to work please

  • lorcancan lorcan (@lorcancan) reported

    @nowtvhelp Hi - your live chat isn't helping at all. NowTV on my ps5 appears to be locked at 25fps rather than 50fps. I have paid for boost so it shouldn't be an issue. Is it a known issue?

  • HannahCridge Hannah (@HannahCridge) reported

    @NOWTV your live chat isn’t any help to me at all. My Now TV is saying ‘Sorry NOW TV is currently unavailable’ on the screen. What shall I do? Can I talk to a real person please?

  • Walkingjohnny2 Walkingjohnny (@Walkingjohnny2) reported

    @NOWTV After 5 loyal years of being a customer you have just exceled yourselves re my move to BT. Bang on midnight you cancel my broadband, while I'm in the middle of performing essential work. You are a disgrace, will report to OFCOM

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