NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Hackney, England 7
Glasgow, Scotland 4
Birmingham, England 4
Blackburn, England 3
Bristol, England 3
Hammersmith, England 3
City of Westminster, England 2
Normanton, England 2
Cardiff, Wales 2
West Bromwich, England 2
Manchester, England 2
Enfield Town, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Ipswich, England 1
Peterborough, England 1
Newham, England 1
Greenford, England 1
Gosport, England 1
Barnsley, England 1
Newport, Wales 1
Great Shelford, England 1
Poole, England 1
Norwich, England 1
Worthing, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHughesSays Chris Hughes (@ChrisHughesSays) reported

    @OpenreachHelp Thanks Antony. @NOWTV have repeatedly quoted me that there’s a delay on your part, and the can keeps getting kicked down the line another week each time. Is there any independent regulation or oversight of your activities which would help to expedite an appropriate resolution?

  • wage_slave46 Nic Morgan-Jones (@wage_slave46) reported

    @NOWTV just bought a one month sport membership but can't get it to work. Need to cancel and get my money back. How do I do this?

  • NickBrokenshire Nick Brokenshire (@NickBrokenshire) reported

    Hey Twitter friends. has anyone had problems unsubscribing from @NOWTV ? I'm getting charged every month and can find no way to stop it!!! I'm pulling my hair out! Can someone from @NOWTV help me out here?

  • imtommyroberts Tommy (@imtommyroberts) reported

    i know design is hard but holy moly nowtv is awful to use

  • MrMalcontent Barry Corrigan (@MrMalcontent) reported

    @NOWTV having issues getting app to work on surface pro x. Any ideas? It opens, stalls and then closes again. Wasn’t downloaded from MS store as this only offered installation on Xbox. Is this to do with ARM architecture of the Pro X?

  • Sarahcl76032911 Sarah clarke (@Sarahcl76032911) reported

    @bt_uk I'm with nowtv they have informed me there is a issue with an outage Newport south wales can you confirm this

  • brad0sia bradley (@brad0sia) reported

    @NOWTV sort your platform out - boost HD not working again

  • IamTils Hashtag Trend (@IamTils) reported

    @NOWHelpTeam just added nowtv boost to stream on 2 devices, how long does it take to work? Isn’t immediately working

  • julz_valentine Julz Valentine (@julz_valentine) reported

    I paid @NOW TV £11.99 to watch a series & a film. But found out it doesn't work on Chromebook only after I'd paid. @NOW TV - can you give me my money back? Why is there no warning before you buy?! #NOWTV #complaint #complaints

  • Gethin76 Gethin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gethin76) reported

    @sheepyk Sky Sports via a NowTV stick & BT Sport via a phone to Chromecast into the same telly work absolutely no problems at all. Amazon live sport is always shite Wasn’t bandwidth - only other appreciable activity on the network was 6 Music to a Sonos. 50mbps availabile bandwidth

  • KevinMcc713 Kevin McCleave (@KevinMcc713) reported

    @NOWTV Good evening, My broadband is out. I live in Coatbridge ML54HJ. I have done what the diagnosis told me to do, and yet nothing? Can you help.

  • IanOnFilm 🇬🇧🏳️‍🌈📽💿Ian Smith (@IanOnFilm) reported

    Enjoyed the final episode of “Dexter: New Blood” 8-part mini-series, although it didn’t really conclude properly, leaving open threads presumably hoping for a second season. Glad it’s over as it means I can cancel NowTV - by far the worst streaming service I’ve ever experienced.

  • akeys55 gemmil (@akeys55) reported

    @ShaneBeattyNews Don’t mind NowTV, but without fail every movie we have watched in Now over the past 2 weeks has frozen at least once - we don’t have the same issue with Netflix or Prime.

  • Scot_temps Scott Temple (@Scot_temps) reported

    @bt_uk I changed tv package a couple of days ago but aren't getting the channels on NOWtv (comedy central etc.) My account seems to have updated online but channels not working

  • KathyLiddy Kathy Liddy (@KathyLiddy) reported

    @BashyUK @bt_uk @NOWTV Very dodgy explanation by BT. Now app subs works on iPhone/iPad/fire stick so no reason why it shdnt work on the BT box.

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