NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Birmingham, England 4
Glasgow, Scotland 4
Bristol, England 4
Poplar, England 4
Manchester, England 3
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Plymouth, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Liverpool, England 2
Batley, England 2
Islington, England 2
Wrexham, Wales 1
Southwark, England 1
Fulham, England 1
City of London, England 1
City of Westminster, England 1
Gateshead, England 1
Stockport, England 1
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma22984 Emma ford (@Emma22984) reported

    @NOWTV I want to cancel a day pass I bought by accident but can’t find a way to contact you I just keep being taken to the help page

  • IAmDamonUK Damon (@IAmDamonUK) reported

    @NOWTV Happened for grown ups and some others. Honestly I'm probably going to cancel. I can't stream anything so it's not worth paying for. Other services work like netflix and amazon so I know it isn't my connection.

  • logger6713 PARTIZAN 🖐☝️ 🇪🇺 * (@logger6713) reported

    @NOWTV Well don't confirm the 23rd then change the date, send me an email with sorry but no mention if the issue and use the assignment of a new phone number as cover.

  • bigjoeshow69 Liam Burke (@bigjoeshow69) reported

    @techbuzzinfo @BazPantz Doesnt work on amazon firestick, bet its due to irish nowtv accounts not compatiable with stuff on amazon

  • andrewjmmullins Andrew Mullins (@andrewjmmullins) reported

    @NOWTV I am having so many problems with your broadband at the moment. Any time I want to join a Teams call, or stream something, the connection drops out. It is IMPOSSIBLE to get someone to assist either. (Yes I've performed line connection tests).

  • SaturnDhaliwal S A T U R N (@SaturnDhaliwal) reported

    @NOWTV ABSOLUTE SCAM! Taken out several payments every month from my account. No customer service number or help anywhere online. Can you please Answer as to why I am paying for NOW TV several times a month please?????

  • SPeteinara Evelina Peteinara (@SPeteinara) reported

    @NOWTV Clearly, whoever QA’d this, your TV app, clearly didn’t use a)A TV and B)A remote! #ux #ux_fail This is an example of a product going to release without any design thinking, user input or proper QA. This terrible app can serve as a reminder for #good_UX

  • IAmDamonUK Damon (@IAmDamonUK) reported

    @NOWTV No errors and the movie was grown ups 2 Adverts would load but not the movie

  • CheesefaceJones Kirsty E (@CheesefaceJones) reported

    @NOWTV It's not on, haven't changed any settings since using Canva daily for months, it stopped working on Thursday and haven't been able to access it since. Seems like other NowTV customers are having the same problem according to @canva

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @lestmak @nowtvhelp Great help NowTv! Yes the broadband will be activated but no router means not being able to access the internet!

  • PaulieHughes Paul Hughes (@PaulieHughes) reported

    @raymierussell @richmondmike Yeah I've got a Roku just for NOWTV. The Fire Cube handles everything including Kodi to watch MP4 files - just not Now TV until now. Of course I backed the donkey version! Thing is you used to be able to sideload it until they put checks into the app - so it can work! Grrrrr.

  • AudreyS09693557 Audrey Stevenson (@AudreyS09693557) reported

    @nowtvhelp here we go again nowtv.. I have now bought a new smart stick and I have now had 3 activation codes and all of them are not working I am loosing my patience with this company!!!! 😞😞

  • IAmDamonUK Damon (@IAmDamonUK) reported

    . @NOWTV @nowtvhelp your service isnt working. On the cinema pass you play the advert for now TV but not the actual movie. I'm going to cancel after this month. No point paying for a service which doesn't work.

  • LaDamebyKaren Karen Huger’s Wig Doctor (@LaDamebyKaren) reported

    @NOWTV Hi sis, yes this is the problem. The episode was released yesterday in the US and is available on hayu directly. Hayu are telling me this is a YOU problem, not a them problem? So please assist. Last week, episode 1 was available Mon 7 Dec, so where is episode 2?

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    Live chat are failing to help. I need the sequence to reset a 4k Nowtv box from the remote after its just switched on @NOWTV @nowtvhelp

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