NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Hackney, England 4
Glasgow, Scotland 4
Birmingham, England 4
Blackburn, England 3
Hammersmith, England 3
City of Westminster, England 2
Normanton, England 2
Bristol, England 2
West Bromwich, England 2
Manchester, England 2
Enfield Town, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Wembley, England 2
Portsmouth, England 2
Croydon, England 1
Motherwell, Scotland 1
Flitwick, England 1
Wandsworth, England 1
Northampton, England 1
High Wycombe, England 1
Ipswich, England 1
Peterborough, England 1
Newham, England 1
Greenford, England 1
Gosport, England 1
Barnsley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • ic_ca Jess (@ic_ca) reported

    @NOWTV Hiya! Yup, tried a service check, all ticks. Have had an engineer out a couple of months back and thought the problem had been fixed. No luck unfortunately, speeds always drop again a few weeks later.

  • MrQuizWorthing Paul Preston (@MrQuizWorthing) reported

    @NowTV - any idea why my white NowTV box has a "Sorry, we are no longer supporting the device" error message?

  • KelvinRuthven 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #BorgLife #AssociateProducer #ZSJL (@KelvinRuthven) reported

    @TheNerdQueens @CDawsonAuthor @wickedivy Unfortunately Sky/NowTV doesn't get everything HBO has. It took AGES for RAISED BY WOLVES to appear on Sky/NowTV. Films aren't a guarantee either. We could be waiting months before ZSJL turns up. Hopefully the dedicated HBOMax channel NowTV Help told me about will come through.

  • WilburFilm Wilbur C Roberts (@WilburFilm) reported

    @NOWTV Please give me the details because the 03 number doesn’t work for me (not based in uk anymore)

  • JPi3_1 Jack (@JPi3_1) reported

    @nowtvhelp hello! I'm moving home soon, and I'm trying to work out if NowTV would need to send an engineer to install a broadband socket, or whether there's something already there, so it can be done remotely, without someone needing to come. Can you check this for me?

  • NicoleMavin Miss Mavin 🎭 (@NicoleMavin) reported

    @NOWTV Broadband is the absolute worst. 10/10 would NOT recommend to anyone thinking of joining with them. No help on the phone either. Not what you want when you and your partner are both relying on internet working from home 😒😒

  • DaveGibson81 Dave Gibson (@DaveGibson81) reported

    @nowtvhelp hello my nowtv app isn’t signing in on my nowtv box but it is fine on tablet. All other apps on box are working fine. What is the issue here please?

  • millerAD3 miller-ad (@millerAD3) reported

    @NOWTV Hello I am trying to understand why my bill has gone up by almost 50% for the month. Didnt want to go to the Community and RoboBOT thingy was as much help as a chocolate Tea Pot. Can you help please?

  • hari_ayengar Hari S Ayengar (@hari_ayengar) reported

    It is absolutely shocking that @NOWTV still doesn't have subtitles for viewers using the BT TV box. Really terrible from an accessibility standpoint.

  • rogpalmeruk RogPalmerUK (@rogpalmeruk) reported

    @kasey__moore @therealneilholl @samc83 You can easily see NowTV/Sky was more reliant on Disney and especially Fox for content (made sense), I think the good thing with Star is it fixes the adult content problem

  • ClaireBillo Claire Billington (@ClaireBillo) reported

    Having problems with @NOWTV unable to sign in, playback error. Tried all the resets it suggested and now can’t make a complaint without signing in ! I don’t want to cancel just watch what I’m paying for, please help.

  • andrewc69435860 McNab (@andrewc69435860) reported

    @NOWTV You gonna ask me for my account information @nowtv? Because that’s my problem. You’re taking money for a subscription I don’t have

  • EdBx1970 EdB (@EdBx1970) reported

    @beesesteeses cool, I keep think about NowTV so that might help tip the scales

  • laurenmx39 Lauren (@laurenmx39) reported

    @NOWTV hello! My beloved white box has stopped working, I’ve tried everything is there anyway I can fix it?

  • lilsue92 suze (@lilsue92) reported

    What platforms can I get @discoveryplusUK on? I've googled and it said @Roku @NOWTV and #AmazonPrimeVideo but I can't find it anywhere 🤔 #help

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