NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Wijsveld (@lukewijsveld) reported
@nowtvhelp Thanks, I do have a compatible TV, it has an N in the Model Number. NowTV was working fine on it for two years before this error started last month.
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Ross Miller (@rosstmiller) reported
Anyone else having issues with @NOWTV connection issues? At least 4 times every viewing it has dropping and various other connecting problems. Very frustrating.
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Brian McLachlan (@Brian_McLachlan) reported
@NOWTV An LG Smart TV. I’ve tried all the troubleshooting. The service is terrible.
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sputniksteve FCCT (@sputniksteve) reported
So, my brand new @NOWTV stick is struggling to connect to my wifi. Old stick has no problems whatsoever. Nor any other device.
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ℙ𝕙𝕚𝕝 ˣ_ˣ (@AstroDelToro) reported
@NOWTV why do I have to watch adverts before watching something when I'm already paying a subscription!?!? You're already the worst in your field and you're really not doing yourself any favours, the issues I have EVERY time I try and watch something are unreal.
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NOW TV (@NOWTV) reported
@rosstmiller Hi Ross, thanks for getting in touch and I do apologise for the delay in response. Ross I am sorry to hear that. Can I please ask what device you are using that you are having issues watching your nowtv?
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stefanie (@EllieCWriter) reported
@NOWTV No did not work.
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Julie-Anne (@Nightshade82) reported
Even more problems with the @NOWTV player. Why did they feel the need to fix something that wasn't broken? The old player had no issues and this newer one has given me nothing but. Can't even watch it on my computer anymore.
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Steven Potter (@SuitedBulletz) reported
@VodafoneUK AirPods for me, AirPods for my son, call of duty Cold War for Xbox, year Netflix subscription, year Disney+ subscription, year nowtv subscription, quality web cam, £100 Amazon voucher, Amazon prime subscription, Amazon music subscription.
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Nicholas Diable (@Defencebrief) reported
@katebevan Honestly, I think Channel 4 one is the worst. Although I admit I did cancel my NowTV subscription because it was rubbish.
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Josephine Ruddock (@white_tornado88) reported
@NOWTV I have tried on safari, chrome and Firefox all say there is an error and I can’t be logged in. Being unwell I struggle to deal with things sometime, so this has been going on for a while now.
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Lainey Watson-Hoyle 🐝💙 (@LaineyHoyle) reported
@skytv Will this work with @NOWTV lol
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Kris Adams TV (@KrisAdamsTV) reported
@NOWTV It seems more like a website thing than the app itself (Mac or Windows). Whenever the VPN is connected, the website doesn’t work. And the website is the only way to change channels, reconnect if the app drops out, etc
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Jacko (@jackoshot) reported
@NOWTV If someone doesn't help me to find my account details today, I will start legal proceedings.
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NOW TV Help (@nowtvhelp) reported
@AshBurns54 Sorry Ashley, these settings should be on your Xbox console not through the app. It may just be an issue on the NowTV app conflicting with the idle settings on the device.