NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 19
Manchester, England 7
Bristol, England 6
Birmingham, England 4
Reading, England 4
Liverpool, England 3
Blackburn, England 3
Glasgow, Scotland 3
Halifax, England 3
Hammersmith, England 3
Edinburgh, Scotland 3
Southwark, England 3
Oldbury, England 2
Croydon, England 2
Southampton, England 2
Batley, England 2
Portsmouth, England 2
Newham, England 2
Fulham, England 2
Plymouth, England 2
Christchurch, England 2
Bromley, England 2
Upminster, England 1
Horsham, England 1
Southend-on-Sea, England 1
Islington, England 1
Walsall, England 1
Newport, England 1
Slough, England 1
Wolverhampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    So if i put in a formal complaint & #Nowtv fixes the ui for disabled customers then what was the point of #Nowtv stating for months that they wont fix the ui for disabled customers. @Ofcom Why are companies allowed to treat disabled customers like that.

  • EdBx1970 EdB (@EdBx1970) reported

    @beesesteeses cool, I keep think about NowTV so that might help tip the scales

  • DaveGibson81 Dave Gibson (@DaveGibson81) reported

    @nowtvhelp hello my nowtv app isn’t signing in on my nowtv box but it is fine on tablet. All other apps on box are working fine. What is the issue here please?

  • Focus_Miss FocusMiss (@Focus_Miss) reported

    NowTV Internet outage zzzzzz Thank **** im not doing an exam today

  • summertimesmith Lesley McGivern (@summertimesmith) reported

    @NOWTV where is the telephone help number?? Going round and round in circles, the broadband not working so need to speak to someone. I can't work without it.

  • KirstenOakes1 Kirsten Oakes (@KirstenOakes1) reported

    Well today’s the day....will @WeAreOpenreach turn up to fix my broadband. Now on day 15 of total loss of service. Failed to turn up twice already. Any ideas @NOWTV @nowtvhelp diabolical communication and customer service. Already feeling like my family will be let down again

  • ThePaulDolphin dolphin™ (@ThePaulDolphin) reported

    @trouteyes BBC iPlayer also has the worst interface of all the streaming services, and I include NowTV in that list.

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    More Nowtv customers have to report the new ui as useless instead of just complaining about & not even posting it to @NOWTV . Nowtv has stated that they need more complaints before the fix or replace the useless UI for disabled customers. @Ofcom I have the email to prove this.

  • JPi3_1 Jack (@JPi3_1) reported

    @nowtvhelp hello! I'm moving home soon, and I'm trying to work out if NowTV would need to send an engineer to install a broadband socket, or whether there's something already there, so it can be done remotely, without someone needing to come. Can you check this for me?

  • colren84 Colin Renucci (@colren84) reported

    @RangersTV why when I watch Netflix, YouTube or nowtv do I never buffer, but I watch a paid game and rangers tv does every single time!

  • AbuDhabiDude Abu Dhabi Dude (@AbuDhabiDude) reported

    @NOWTV Please do some work on your Apple TV app. It’s woeful. No watchlist. Search is abysmal. Just incredibly hard to use. Just integrate with the Apple TV app and that would at least help.

  • DaveGibson81 Dave Gibson (@DaveGibson81) reported

    @NOWTV @nowtvhelp hello my nowtv app isn’t signing in on my nowtv box but it is fine on tablet. All other apps on box are working fine. What is the issue here please?

  • Money_MattersUK MONEY MATTERS 📚📈💰 (@Money_MattersUK) reported

    I signed up for a week free trial of NowTV My trial has now come to an end so went to cancel (it should be £11.99 per month) They offered me a deal so I'm now paying only £3 for the next 3 months! 3/4 price discount! Try it, it might work for you too! #NowTV #moneysaving

  • joreilly John O'Reilly #BlackLivesMatter (@joreilly) reported

    @NOWTV I'm consistently getting VGC-4253024462:4253024462 error when opening Now TV player after a few seconds of showing content......on macOS....uninstalled/reinstalled player but same issue. Was working recently.

  • GreNadii 𝙖𝙮𝙙𝙞 ✧ (@GreNadii) reported

    We've had 0 problems with our @NOWTV broadband for 6 months but within the last 2 weeks our internet drops out for 5+ minutes MULTIPLE times a day. Not only does it screw up our streams but I also work from home and need RELIABLE internet 😤

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