NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 18
Blackburn, England 5
Birmingham, England 4
Glasgow, Scotland 4
Poplar, England 4
Hammersmith, England 3
Bristol, England 3
Hackney, England 3
Manchester, England 2
Cardiff, Wales 2
Wandsworth, England 2
Croydon, England 2
Southall, England 2
Islington, England 2
City of Westminster, England 2
Normanton, England 2
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1
Rugby, England 1
Chesterfield, England 1
Halifax, England 1
Clacton-on-Sea, England 1
Leeds, England 1
Nottingham, England 1
Brighton, England 1
Batley, England 1
Slough, England 1
Edgware, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • nikki_smith98 Nikki 🦋 (@nikki_smith98) reported from Peterlee, England

    “Pay for top speed WiFi” “guaranteed to work in every area of the house” “no more lagging” What a load of bollocks, 2:20am and it still doesn’t work 🤬#nowtv @NOWTV

  • Rob_Hicks 🎅🎄W1NGNUT🎄🎅 (@Rob_Hicks) reported

    Watched both games tonight on Prime and gotta say the UHD picture is crisp 👌🏼 no buffering/quality issues at all. Puts NOWtv to shame, charging £3 extra for a HD stream, fecking HD! 🙄

  • reece_hrs 𝙍𝙚𝙚𝙘𝙚 𝙃𝙖𝙧𝙧𝙞𝙨 (@reece_hrs) reported

    Its the season to create a new NowTV login to get the free trial, watch Harry Potter and not renew it

  • JohnNisbet57 John Nisbet (@JohnNisbet57) reported

    @VodafoneUK got voucher code by text for NowTV. Doesn't work

  • BearShropshire ShropshireBear 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BearShropshire) reported

    @nowtvhelp @NOWTV now tv stick saying sorry now tv is currently unavailable. What do I do to fix this. It works on iPad.

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @MimiJ9 @nowtvhelp The Nowtv update that removed the seperate Nowtv app also causes connection errors. The new UI is useless for some disabled customers.

  • ghazmz Ghazaleh Zaniani (@ghazmz) reported

    @NOWTV we’re trying to use the movie pass and it doesn’t seem to be working on our Samsung tv? Works fine on iPhone but you don’t have screen mirroring tech available! Pls help 😔

  • mommab2km Becka Fletcher (@mommab2km) reported

    @NOWTV never had an issue with the white box but since you've made us upgrade to the stick the connection is shocking and 9 times out of 10 I can't watch the subscription I'm paying for!!!!

  • davejlsherwood David Sherwood (@davejlsherwood) reported

    @ishkolhatkar @katebevan @ruskin147 NowTV is an absolutely terrible app with great content

  • peachypercyy sophia. (@peachypercyy) reported

    @NOWTV hiya I’m logging in on my friends computer and for some reason it doesn’t recognise that I have a entertainment pass? I have enough availability for an extra device and I haven’t made multiple swaps this month? Please help :-)

  • ghazmz Ghazaleh Zaniani (@ghazmz) reported

    @NOWTV It just told us to try again later after spending a long time loading. The internet was fine and it did work an hour later but I can’t understand what happened

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    @BournatEllena @nowtvhelp @NOWTV All through the pandemic lockdown nowtv has proven it doesn't care about its own customers. It could fix its policies & help its customers. Nowtv is rigged. Nowtv will eventually be replaced by a company that cares. Its staff will lose out.

  • blipstermagic Aimes (@blipstermagic) reported

    @peachypercyy @NOWTV I’m having the same issue

  • CB_Producer CB (@CB_Producer) reported

    @NOWTV I’ve bought a sky sports day pass but it’s not letting me watch the game on the mobile app. An error message pops up saying I need to purchase a pass. My account even says the pass is active

  • andymoore85 Andy (@andymoore85) reported

    @MattMorris7_ @Valley_Pass £10 a game is such a rip-offf, there are issues every week. You can get a NowTV day pass for the same amount - a whole day of Sky-standard coverage (and if the service was like this I'd be demanding my money back!)

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