NOW TV Outage Map
The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NOW TV users affected:

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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onlyjohn (@onlyjohn8) reported
Hi @nowtvhelp my NOWTV broadband is very very slow 2.92 download 0.34 upload - I’ve tried contact you via web chat but it’s a terrible I need customer service please. Thanks
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Jackie. (@SarkyJackie) reported
Anyone having trouble loading #Amazon today, turn off Broadband Buddy on #NowTV.
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Debi. (@Debi_mason) reported
@NOWTV are the worst company I have ever had the displeasure of dealing with. Taken money fraudulently out of my account and not providing any help to have it returned
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🌸🌸 Caroline 🌸🌸 (@littleblondpea) reported
@NOWTV morning guys. We can't access Amazon. It seems Sky customers are having the same problem due to @SkyUK Sky Shield blocking the site. Please advise.
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caroline cairns 💙 (@cairnsyc) reported from Portsmouth, England
@Kop205Row37 @NOWTV Hi. You having problems too. I paid £53.99 Dec and January for sky sports. Should have paid £20.00 then cancelled my sky sports on Monday so now an paying £53.99 for nothing. Apparently will all be sorted tonight 🤔
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punnyfornothin (@funny4nothin) reported
@NOWTV Well it doesn’t work in Chrome, it won’t open in Firefox and it not doesn’t seem to be online in Safari. Pretty, pretty good.
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Stefen von Lewisburg (@MagicSpecs) reported
@NFLUK Or... for £4 more get all NFL games plus all other Sky Sports programming for the next month via a NowTV month pass. NFL Game Pass continues to offer the worst value of any sport service.
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Michael Seddon (@radiosontrains) reported
nowtv tv app is one of the worst i’ve ever used
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𝓥𝓲𝓷𝓽𝓪𝓰𝓮 𝓫𝓪𝓫𝔂 (@Vintage50sBitch) reported
Everything else seems to work fine though, YouTube, nowtv, Roku, Disney. It's just Netflix that has literally frozen 50 seconds in to S2E19 of Reign
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Tracy Billingham (@TracyBillingha2) reported
Nowtv internet issue in Mapperley Nottingham. Anyone else experiencing issues? Also having problems contacting Nowtv to report it.
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punnyfornothin (@funny4nothin) reported
@NOWTV Well it doesn’t work in Chrome, it won’t open in Firefox and it doesn’t seem to be online in Safari. Pretty, pretty good.
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Nick B (@umdinga) reported
@meganlenax @SjobergFilm I think NowTV is run by sky so would be the same issue
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Katherine Burton (@kathb31_burton) reported
@NOWTV Hi, I have been trying that since this morning, but it keeps coming up with a message saying there seems to be a technical problem at the moment? I have gone in & changed my password & added a pin, but I have been billed as they ordered 24 hour Sky sports 😕
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Kathy John (@blueschyler) reported
@nowtvhelp @SkyUK so, multiple requests from @NOWTV tech support to provide screenshots complied with. Repeatedly advised issue was being escalated. 36 days still no streaming service. Cancelled subscription asked for refund.
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Clarity Culture (@ClarityCulture) reported
@MahyarTousi Least worst for the BBC, who are terrified that if they can’t force you to pay an over priced licence fee, then their terrible content won’t stand a chance in the real world. Netflix, Amazon, NowTV, etc offer better/more content for almost half the price and YouTube is free.