NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Manchester, England 7
Birmingham, England 6
Reading, England 4
Plymouth, England 3
Bristol, England 3
Southwark, England 3
Glasgow, Scotland 3
Halifax, England 3
Hammersmith, England 3
Liverpool, England 2
Christchurch, England 2
Chesterfield, England 2
Blackburn, England 2
Batley, England 2
Edinburgh, Scotland 2
Oldbury, England 2
Bromley, England 2
Poplar, England 2
Leeds, England 1
Telford, England 1
Cathays, Wales 1
Corby, England 1
Gravesend, England 1
South Benfleet, England 1
Congleton, England 1
Salisbury, England 1
Dublin, Leinster 1
Stoke-on-Trent, England 1
Eastleigh, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBurtenshaw Alex Burtenshaw (@AlexBurtenshaw) reported

    @4Viewers @filletdabitchx Not working on Nowtv either, all other apps working fine. AND not working on app directly on phone and will not Chromecast either. WiFi connection working. Submitted form on All4.

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    So if i put in a formal complaint & #Nowtv fixes the ui for disabled customers then what was the point of #Nowtv stating for months that they wont fix the ui for disabled customers. @Ofcom Why are companies allowed to treat disabled customers like that.

  • ClaydonCaroline Caroline Claydon (@ClaydonCaroline) reported

    @BBCiPlayer It's a Sony and probably about 6 months. Until we got the NowTv plug in, we thought it was a reception problem.

  • summertimesmith Lesley McGivern (@summertimesmith) reported

    @NOWTV where is the telephone help number?? Going round and round in circles, the broadband not working so need to speak to someone. I can't work without it.

  • HowlingFantods2 Daniel J. Brown (@HowlingFantods2) reported

    @AJRoach @skytv @netflix I've had numerous issues with All4, especially on content that goes out on a Friday night. Subtitles have often not appeared until the Monday when, presumably, everyone's back in the office. It's not hard to make sure AD and CC's are included. NowTV are awful for this as well.

  • ThePaulDolphin dolphin™ (@ThePaulDolphin) reported

    @trouteyes BBC iPlayer also has the worst interface of all the streaming services, and I include NowTV in that list.

  • ShiftyGB Alex Scott (@ShiftyGB) reported

    @llecddd I am with NowTV broadband but not Sky TV and I didn’t even know this existed. I don’t think I can help on this, NowTV is owned by Sky without the perks that Sky customers get.

  • Alio2510 Alio (@Alio2510) reported

    @OpenreachHelp Hello, I have an issue with NOWTV who won't proccess an ORDI request with Openreach. My house changed name a few years ago and I need to get this updated on the Openreach database. However my ISP (Nowtv) seem unwilling to help or don't know what to do. Can you help?

  • APUKITBA APUKITBA (@APUKITBA) reported

    @Channel4 why I cannot watch episode 5 of #ItsASin ? Keep saying All4-108 video unavailable. Please try again later. Watching using NowTv. Please help!

  • Focus_Miss FocusMiss (@Focus_Miss) reported

    NowTV Internet outage zzzzzz Thank **** im not doing an exam today

  • NOWTV NOW TV (@NOWTV) reported

    @ThomTellyAddict Thom, thanks for getting in touch. Thom are you able to connect to nowtv on the stick or is it just showing this error message for you?

  • mummymoomin27 mary (@mummymoomin27) reported

    @NOWTV I’m not impressed that we’ve been without internet all weekend and still this morning it’s not working, I’ve got a child that needs access to remote learning. 🥲

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    Quite possibly the worst customer service I have ever had @nowtvhelp @NOWTV

  • Amy19165648 Amy (@Amy19165648) reported

    @NOWTV tell me why I'm paying for internet that drops out every day and can't even report because none of your services evern work?! :@

  • UKBenThe12 Ben B (@UKBenThe12) reported

    @tweetsfromben @All4 I never have an issue with All4. NowTV on the other hand... crashes all the time and doesn’t remember where you are, infuriating

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