NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 21
Hackney, England 6
Hammersmith, England 4
Glasgow, Scotland 3
Manchester, England 3
Birmingham, England 3
Blackburn, England 3
Portsmouth, England 2
Bristol, England 2
Cardiff, Wales 2
City of Westminster, England 2
Totland Bay, England 1
City of London, England 1
Telford, England 1
Upminster, England 1
Batley, England 1
Bedford, England 1
East Dereham, England 1
Kidlington, England 1
Dinas Powys, Wales 1
Bournemouth, England 1
Bromley, England 1
Redruth, England 1
West Bromwich, England 1
Oxford, England 1
Normanton, England 1
Richmond, England 1
Teignmouth, England 1
Weston-super-Mare, England 1
Ealing, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • bestfilmeverpod Best Film Ever Podcast (@bestfilmeverpod) reported

    @NOWTV Can we not fix the apostrophe error? "Ogres are like onions"

  • _LeeWoodward Lee Woodward (@_LeeWoodward) reported

    @NOWTV is absolutely awful. Steaming on too many devices message when I'm steaming on none of them. Biggest game of the season too. Pathetic.

  • chris_shelley Chris Shelley (@chris_shelley) reported

    @SkyHelpTeam Broadband (NowTV but is that still Sky?) keeps cutting out today, in BS31. Any known issues?

  • GSJWAY DTY_Jamo (@GSJWAY) reported

    @nowtvhelp please help, purchased the nowTV sports day pass but it doesn’t seem to be working on my phone or TV...

  • LuvverDuck LuLu (@LuvverDuck) reported

    @NOWTV There's a problem with Google Chrome? Security settings are OK (I think) If you have any suggestions, I'd love to hear them - or even an answer to my problem, as per my last Tweet

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

  • Kirsty_x85 𝒦𝒾𝓇𝓈𝓉𝓎 (@Kirsty_x85) reported

    @NOWTV WiFi, I've never had problems with this before

  • DaveW71 David Wilson (@DaveW71) reported

    @nowtvhelp the worst online help I've ever come across. Paid for a NowTV day pass and spent an hour trying to play it. Joke

  • StellaLove2Love Stella (@StellaLove2Love) reported

    @nowtv truly awful service,wasted 1 hr of my day, not trying to reinvent the wheel just get broadband as per the offer....2 x waiting + 2 long phone calls to people who bless them can't speak English well and we are on a choppy line...not a good mix really is it,where is the gin?

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • simon_naughton Simon Naughton (@simon_naughton) reported

    @NOWTV Looks like you’ve crashed at the worst possible time ?

  • JordanLoook Jordan Look (@JordanLoook) reported

    @NOWTV The Now TV app on my smart TV. I've had this problem a fair few times now. Sometimes its perfect quality sometimes its buffering and goes pixilated. I pay £40 with a "FULL HD BOOST"+Movies. Just not good enough for £40 a month. My Internet is perfect so it can't be that.

  • LuvverDuck LuLu (@LuvverDuck) reported

    @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) Can you just tell me why the Prime app on the Now TV stick is having issues with opening (telling me there's connection problems but there's no problem at my end or with any other app

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SteffanSmith We're aware of an issue causing this to happen with some devices Steffan, could you possibly try clearing your browser cache for the NowTV website or attempt to access the link with a different browser?

  • rjheathfield Richard Heathfield (@rjheathfield) reported

    @PipSinks @NOWTV I once solved a similar problem by "losing" my bank card and being issued a new one with a different CSC.

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