NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Bristol, England 4
Poplar, England 4
Halifax, England 3
Hammersmith, England 3
Southall, England 3
Birmingham, England 3
Glasgow, Scotland 3
Bromley, England 2
Liverpool, England 2
Batley, England 2
Blackburn, England 2
Manchester, England 2
Wandsworth, England 2
Croydon, England 2
Islington, England 2
Halesowen, England 1
Reading, England 1
Newcastle upon Tyne, England 1
Sale, England 1
Edinburgh, Scotland 1
Camden Town, England 1
Hackney, England 1
St Helens, England 1
Plymouth, England 1
Harringay, England 1
Belfast, Northern Ireland 1
Oldbury, England 1
Southampton, England 1
Dagenham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • MaggieM45283823 Maggie Moo (@MaggieM45283823) reported

    @NWSdetectives @GaryLineker I gladly pay my TV licence to watch BBC programming, and Netflix, and NowTV and Amazon Prime. How I spend my state pension payments is my business. Keep up the good work Gary.

  • RenataSanfona Renata Sanfona (@RenataSanfona) reported

    @NOW what’s the deal with the OVP_00009 error on NowTv and I can’t arch any content? Super annoying!!!

  • IAmJamesLowe James Lowe (@IAmJamesLowe) reported

    @NOWTV can someone please tell me how to sign out and sign in to the Now app on LG Smart TVs? Everything online says to go to ‘My Account’ but that option is simply not there. I’ve tried everything.

  • mrbakerphysics Chris Baker 🚀⚽️ (@mrbakerphysics) reported

    @Zacnaloen Yeah happened a few times recently - they seem to be editing it for the cinema, not a living room. This combined with the terrible bit rate on NowTV made Raised by Wolves unwatchable. Literally couldn't see what was happening.

  • SeanArchie87 Sean Dillon (@SeanArchie87) reported

    @nowtv I need help. My hayu isn't working. What do I do?

  • DilysRayson Dilys Rayson (@DilysRayson) reported

    @NOWTV @NOWTV_It unable to make contact. Error msg of OVP_0009 on all aspects of NOW TV thru my @TalkTalk box and I am not the only one. Please fix it NOW!

  • unmoisturised CJ (@unmoisturised) reported

    Seriously need someones nowtv login to watch the white lotus. I’m desperate

  • JimSmit01221916 Jim Smith (@JimSmit01221916) reported

    @NOW @NOWTV what's this Error Code OVP_00009 that is stopping us from watching the latest episodes of #fbi and #FBIInternational? Other programs (and previous episodes of these) work ok.

  • Jon_the_Deacon Deacon Jon (@Jon_the_Deacon) reported

    So apparently I cannot purchase the Cinema pack on NOWtv because my card will not work because NOW demands a house number. We only have house names in our village and when I select my address from the drop down it leaves the house number blank @NOWHelpTeam

  • loobyloud1 Louise Dawson (@loobyloud1) reported

    @NOWHelpTeam It’s back on now. Was a temp thing. Trouble is the nowtv fix suggested it was our cable but it wasn’t. Would be nice to have accurate troubleshooting.

  • CSampusscat sam c (@CSampusscat) reported

    @NOWTV I got an email offering sky movies for a £1 for two months , when I try to redeem it it says there's tech problems .the offer ends tomorrow

  • niallmcgee niallmcgee (@niallmcgee) reported

    Hi @NOW we watched episodes 1+2 of Clarice last night. Today can't find it on the STB (YouView) or on the NowTV app. There was no indication of imminent expiry on either STB or app yesterday. Does your app have a problem, or have you just removed it with no notice?

  • damianstafford Damian Stafford (@damianstafford) reported

    @NOW @nowtv I subscribe to your "super fibre" broadband service. For the last 24 hours its download speed has been far below the guaranteed 70 mbps---it's currently 39 mbps---and the connection keeps dropping. I'm in CH1. What's the problem, and what are you doing to fix it?

  • Kit__Kate Kate Brazier (@Kit__Kate) reported

    @NOWTV broadband appears to be down in GU24. Virtually no mobile signal here so can't access website. Please advise fix time.

  • jejquade Joanna Quade (@jejquade) reported

    @bourbondoctor @TalkTalk Oh we've had that issue with her an virgin. This is my account. With nowtv and so far so good. Still trying get her set up again since July. Tried nowtv, now trying plusnet who may have located the issue.

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