NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 19
Manchester, England 7
Southwark, England 6
Bristol, England 6
Birmingham, England 5
Glasgow, Scotland 4
Reading, England 4
Hammersmith, England 3
Blackburn, England 3
Norwich, England 2
Liverpool, England 2
Oldbury, England 2
Croydon, England 2
Southampton, England 2
Batley, England 2
Portsmouth, England 2
Newham, England 2
Halifax, England 2
Fulham, England 2
Edinburgh, Scotland 2
Plymouth, England 2
Christchurch, England 2
Bromley, England 2
Warwick, England 1
Chipping Norton, England 1
Royal Tunbridge Wells, England 1
Wigan, England 1
Hackney, England 1
Bury, England 1
Oxford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisAdamsTV Kris Adams TV (@KrisAdamsTV) reported

    @NOWTV I mean that technically should work as a workaround. However, the resolved IP address for your landing page, 90.216.151.68, doesn't seem to be the one your login server is using and therefore isn't being caught. This is a lot of effort you're making me do to bypass security.

  • angelatiu_812 Miss Blabbaholic (@angelatiu_812) reported

    Resubscribed to @NOWTV to watch #ADiscoveryOfWitchesS2 and as usual the bloody thing keeps having connectivity issues. This happens every single time, ever since the days when I used to subscribe to watch GoT. Why can’t they fix this??

  • AstroDelToro ℙ𝕙𝕚𝕝 ˣ_ˣ (@AstroDelToro) reported

    @NOWTV why do I have to watch adverts before watching something when I'm already paying a subscription!?!? You're already the worst in your field and you're really not doing yourself any favours, the issues I have EVERY time I try and watch something are unreal.

  • jackoshot Jacko (@jackoshot) reported

    @NOWTV If someone doesn't help me to find my account details today, I will start legal proceedings.

  • Defencebrief Nicholas Diable (@Defencebrief) reported

    @katebevan Honestly, I think Channel 4 one is the worst. Although I admit I did cancel my NowTV subscription because it was rubbish.

  • cbrmaz Martin Butler (@cbrmaz) reported

    @bt_uk It’s not that I don’t agreed? With keeping people safe, to suggest such a thing is insulting. I have the vip package so I may be talking to the wrong people as most of the content is now, nowtv I have read there advice and contacted them thanks for your help

  • NOWTV NOW TV (@NOWTV) reported

    @rosstmiller Hi Ross, thanks for getting in touch and I do apologise for the delay in response. Ross I am sorry to hear that. Can I please ask what device you are using that you are having issues watching your nowtv?

  • lukewijsveld Luke Wijsveld (@lukewijsveld) reported

    @nowtvhelp Thanks, but neither of those issues are the problem. Your app opens fine, adverts for other NowTV show play but not the selected video. Have reinstalled the app multiple times, rebooted TV with no success.

  • KrisAdamsTV Kris Adams TV (@KrisAdamsTV) reported

    @NOWTV It seems more like a website thing than the app itself (Mac or Windows). Whenever the VPN is connected, the website doesn’t work. And the website is the only way to change channels, reconnect if the app drops out, etc

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @AshBurns54 Sorry Ashley, these settings should be on your Xbox console not through the app. It may just be an issue on the NowTV app conflicting with the idle settings on the device.

  • NOWTV NOW TV (@NOWTV) reported

    @Mihnea Hi Mihnea, thanks for getting in touch and I do apologise for the delay in response. Mihnea I am sorry to hear that. Can I ask what issue you are having with the nowtv app on your Apple TV

  • JoeH_96 Joe H (@JoeH_96) reported

    @BenMcBride_18 @tslu82_tim Gonna buy that entertainment pass on NowTv tenner a month. Think that should solve this little problem

  • SuitedBulletz Steven Potter (@SuitedBulletz) reported

    @VodafoneUK AirPods for me, AirPods for my son, call of duty Cold War for Xbox, year Netflix subscription, year Disney+ subscription, year nowtv subscription, quality web cam, £100 Amazon voucher, Amazon prime subscription, Amazon music subscription.

  • Nightshade82 Julie-Anne (@Nightshade82) reported

    Even more problems with the @NOWTV player. Why did they feel the need to fix something that wasn't broken? The old player had no issues and this newer one has given me nothing but. Can't even watch it on my computer anymore.

  • the__earl Jonathan Frew (@the__earl) reported

    @uk_johnnz @NOWTV @LeDoctor Same issue. Bow tv app on tablet works fine, but the one on the PlayStation does not

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