NOW TV

NOW TV Outage Map

The map below depicts the most recent cities in the United Kingdom where NOW TV users have reported problems and outages. If you are experiencing problems with NOW TV, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NOW TV users affected:

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Blackburn, England 4
Wembley, England 3
Bristol, England 3
Enfield Town, England 3
Hackney, England 3
Glasgow, Scotland 3
Birmingham, England 3
Croydon, England 2
Southall, England 2
Islington, England 2
Norwich, England 2
City of Westminster, England 2
Normanton, England 2
Hammersmith, England 2
Manchester, England 2
Batley, England 2
Hounslow, England 2
Slough, England 2
City of London, England 2
Taunton, England 1
Derby, England 1
Leyton, England 1
Corby, England 1
Peterhead, Scotland 1
Poplar, England 1
Paddington, England 1
Wednesbury, England 1
Fulham, England 1
Boroughbridge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • beccybecster Beccybecster (@beccybecster) reported

    Hi @4Viewers I’m having the exact same issue others mention about watching All4 through NowTV on Roku device. Tried restarting everything and my software is up to date. Just keeps cutting off programmes and returning to main Now menu. Same issue not occurring on All4 on iPad 🤔

  • andybwriter Andy B (@andybwriter) reported

    @rudemrlang @MatthewRimmer Don’t you find a lot of stuff on NowTV has this problem? I do! But then I watch most TV with subtitles now because of mumbling and my diminished hearing.

  • Wilko79 Wilko (@Wilko79) reported

    @HeyBroadband installed last week. Speed seems ok but so many websites have issues loading. Amazon was an issue, now not but now NowTV won’t stream.

  • rhinomni Francesc CAT/NL 😷💜 (@rhinomni) reported

    @antartica81 The Movistar service I have here in Spain is also fully over 1Gb fibre broadband. And when I was in the UK for work I rented a flat until last May where I had NOWTV, which is fully via fibre optic. How different is this?

  • flurdy Ivar Abrahamsen (@flurdy) reported

    Granted the Sky Sports Mobile TV app was awful, buggy & outdated but the 500% price increase for NowTV does not even include the ability to watch in a browser 😠

  • escribitionist Mook®🦉 (@escribitionist) reported

    and got a voucher code from #nowtv for a free entertainment pass for this trouble i've been through.

  • joemctaggart67 Joe McTaggart (@joemctaggart67) reported from Edinburgh, Scotland

    If I buy a @NOWTV Sky Sports 24hr pass on Sunday morning, will I be able to watch the full Celtic game that night? Help please

  • RachelRandall1 Rachel Randall (@RachelRandall1) reported

    @NOWHelpTeam Nowtv box is linked to my tv by hdmi cable so there’s nothing to update, has been like this for years with no issue

  • hobbo24 Tanya Farrell (@hobbo24) reported

    @NOWTV how do talk to someone? Need boost to watch on chromecast. Can't find how to do that. No help online.

  • StrongerStrange Russell (@StrongerStrange) reported

    Ah good… for the umpteenth time this year my internet has gone down. Thank you NowTV for your terrible service.

  • Shorehamnick 🇪🇺 🅽🅸🅲🅺 🇪🇺 🚊🚂 (@Shorehamnick) reported

    @NOWTV I’m getting multiple errors with your service on a streaming service I get Sorry the was an error in the player - unable to load video Then when I try an use the app version it says unable to connect to server Your service appears to be down, what is your refund policy

  • robinnicolson robin nicolson (@robinnicolson) reported

    @NOWHelpTeam I have eventually managed to fix the problem myself thanks. Unfortunately the current version of the NowTV app seems to be buggy on Apple TV.

  • PhilDobbs Phil Dobbs (@PhilDobbs) reported

    @surfshark Thank you. Unfortunately I've had to cancel as NowTV was primarily what I wanted the vpn to work with. Many thanks anyway :)

  • flurdy Ivar Abrahamsen (@flurdy) reported

    Granted the Sky Sports Mobile TV app was awful, buggy & outdated but the 600% price increase for NowTV does not even include the ability to watch in a browser 😠

  • ScottCK66 ScottCK66 (@ScottCK66) reported

    @bookingcom Still not been refunded my double charge for accommodation. You people are useless. It must be the worst customer service in the world. I thought @NOWTV were bad, @bookingcom You are the worlds worst. Its obscene how bad you are #BadService

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