Is NOW TV down in Derry, Northern Ireland?
Some problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at NOW TV
NOW TV is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Buffering (29%)
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Sign in (21%)
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Playback Issues (11%)
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Video Quality (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi C
(@iamTongueNCheek) reported
@NOWTV It happens at Christmas. Everyone in the movie is aware it's Christmas. NOWTV says it's a Christmas movie along with half of everyone that watches it. So the real question is, why is he so angry? Did Bruce get in trouble for forgetting Christmas that one time?
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Hannah
(@HannahCridge) reported
@NOWTV your live chat isn’t any help to me at all. My Now TV is saying ‘Sorry NOW TV is currently unavailable’ on the screen. What shall I do? Can I talk to a real person please?
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Becka Fletcher
(@mommab2km) reported
@NOWTV never had an issue with the white box but since you've made us upgrade to the stick the connection is shocking and 9 times out of 10 I can't watch the subscription I'm paying for!!!!
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Evelina Peteinara
(@SPeteinara) reported
@NOWTV Please, can someone tell me why you have updated your TV app clearly without the input of any #UX or Ergonomics professionals?The remote literally doesn’t work with your app,I can’t play/pause with the remote and the scrolling only works by tapping not swiping. 1/2
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Damon
(@IAmDamonUK) reported
@NOWTV Now TV box, LG TV, Windows 10 PC and Macbook all not working
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Evelina Peteinara
(@SPeteinara) reported
@NOWTV Not to mention the navigation, which is now hidden AT THE BOTTOM,meaning you can’t find the search function to save yourself. And oh,when you do try to search, guess what?The voice command is not supported anymore, so you HAVE TO use the awful custom keyboard in the app!!
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James Lewis
(@james_lewisss) reported
@Oxford_Life @AmazonHelp Ennit, their default response of “please go through these troubleshooting steps” is actually insulting. Sort your **** streams out! Picture quality is terrible too, the close-up shots are so grainy, it constantly glitches. Don’t have a single issue like this on NowTV
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Paul Hughes
(@PaulieHughes) reported
@raymierussell @richmondmike Yeah I've got a Roku just for NOWTV. The Fire Cube handles everything including Kodi to watch MP4 files - just not Now TV until now. Of course I backed the donkey version! Thing is you used to be able to sideload it until they put checks into the app - so it can work! Grrrrr.
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PARTIZAN 🖐☝️ 🇪🇺 *
(@logger6713) reported
@NOWTV Well don't confirm the 23rd then change the date, send me an email with sorry but no mention if the issue and use the assignment of a new phone number as cover.
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Evelina Peteinara
(@SPeteinara) reported
@NOWTV Clearly, whoever QA’d this, your TV app, clearly didn’t use a)A TV and B)A remote! #ux #ux_fail This is an example of a product going to release without any design thinking, user input or proper QA. This terrible app can serve as a reminder for #good_UX