NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

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  Mr Wright (@craggle_rocks) reported 6 minutes ago

  @SkyHelpTeam Hi i was you for broadband,now with @NOWTV have been for 7yrs They don't want to help with deal ,I am thinking of switching to you (same company) but it's saying I'm already a sky customer on the website ,and I want the £80 voucher ,should I still sign up

• 
  Gina (@BlondeTalksSkin) reported 9 minutes ago

  @NOWTV can you please explain why on Tuesday I was able to select Superfast broadband for the property I'm moving to but when I've gone back on today it will only let me choose Full Fibre? I don't want this as I can't wait for an engineer visit because I need broadband for work

• 
  Anderew (@Andy8Fm) reported 14 minutes ago

  I get so pissbaby mad, I got NowTv to watch HBO stuff but the app is the worst of any service, technically is sucks, freezes, buffering etc but the fact theres so many additional paywalls, ULTRA membership doesnt even remove ads it just drops them down to 30 seconds, ******* joke

• 
  Debra (@d_ebr_) reported 14 minutes ago

  @NOWTV have you ever thought about fixing the buffering problem that your streaming service clearly has for live sports? People pay so at least figure out how to give us a service that doesn't jump every other minute 😤

• 
  Cat Jackson 💙 (@catjackson86) reported 16 minutes ago

  The utter incompetence of @NOWTV broadband who can't even get their own phones to work, let alone my internet. They're run by Sky but can't match a Sky deal and can't answer what happens to my phone number and contract if copper wires stop while i'm in a contract with them...

• 
  Andrew Westgarth (@apwestgarth) reported 22 minutes ago

  Really not impressed with the poor quality of @skytv stream when watching @SkySportsPL constant buffering and lag every time i’m watching the match, and I have the top broadband package. NowTV was far more stable and reliable!

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  MediaSpindle (@MediaSpindle) reported 23 minutes ago

  .@NOWTV Avoid their broadband service, as they have the worst customer support and they seek to scam you as they will not offer compensation or refunds when their service is not working. It will take you months to try to get any sort of money back. #poorcustomerservice

• 
  Andrew Westgarth (@apwestgarth) reported 26 minutes ago

  Really not impressed with the poor quality of @skytv stream when watching @SkySportsPL constant buffering and lag every time i’m watching the match, and I have the top broadband package. NowTV was far more stable and reliable!

• 
  E S25OWL 🦉 (@davo33uk) reported 33 minutes ago

  @lyncey_gilbe @skytv They have a special Bereavement team who was amazing and when my dad died mum had same problem .. they sorted it all out and within her price budget - if not cancel and use nowtv and you can just say can’t afford PAYG and they offer you like £1.99 a month for basically £19.99 sky

• 
  Jon Chamberlain 💙 (@PintofGem) reported 37 minutes ago

  @JYOUFC Watching via NowTV with no issues