NOW TV

Is NOW TV down in Derry, Northern Ireland?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Derry, Northern Ireland 12/06/2025 14:40

December 06: Problems at NOW TV

NOW TV is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • karlkramermusic Karl Kramer (@karlkramermusic) reported

    Trying to resolve a serious playback issue with @NOWTV and they just keep responding with copy-paste template emails that are irrelevant, and ignoring my requests for escalation! I pay for your service, provide me with customer service please @nowtvhelp !

  • Aimizing Aimi Rix (@Aimizing) reported from Luton, England

    @NOWTV I’m on a free weeks trial, 3 days in and it’s only worked 50% of the times I use it... I’m on Amazon fire stick, also same issues on my partners account using PS4 in different location

  • Aaron_Deehan Aaron Deehan (@Aaron_Deehan) reported

    @NOWTV For the past the month the picture quality has been abysmal! Thought it was my internet but no, as other apps work perfectly fine. Anyone else had this??

  • MeganGwen_ Meg Rowlands (@MeganGwen_) reported

    @NOWTV please stop charging me for a service I no longer have with you after YOU cancelled my broadband. I haven’t had my refund for a month of WiFi I didn’t get, and you’re STILL taking money out of my account AND you’ve charged me for an account I didn’t cancel. Terrible CS.

  • NOWTV NOW TV (@NOWTV) reported

    @hoggdoggydogg Hi Andrew. thanks for getting back to me and I do apologise for the delay in response our team work form 08.00-20.00 Andrew we have no reports of this. Can you please uninstall and reinstall the nowtv app and tell me if you are able to select this option then. Thanks

  • teenamarie1970 teena (@teenamarie1970) reported

    @NOWTV The picture quality has been really bad recently. Pixilates for a few minutes then ok

  • greyjumper Greyjumper (@greyjumper) reported

    @agnesfrim Oh it’s almost impossible. Have considered resubscribing a few times and have always been decided against it because of how god awful it is. NowTV by contrast - very easy to subscribe and unsubscribe and have done both multiple times!

  • rorystandley Rory Standley (@rorystandley) reported

    @NOWTV FYI unable to buy a pass using Firefox “we’re having trouble displaying passes” absolutely fine on Chrome so panic averted for the football today! Firefox it would seem the page thinks I already have an existing pass but I do not.

  • saints247 Neilsenhuttl (@saints247) reported

    @nowtv availability on Apple TV 4k is abysmal. Have both ent’mt and sports, I reckon only works about 50%. Either we get “Nowtv Not Available” error or more commonly “there was an error in player”. Every other app works fine. Tried restarting, wifi off/on, deleting app. No change

  • Smfak8 Samantha (@Smfak8) reported

    I'm currently with @Virgin but will absolutely be going back to @NOWTV Never ever had a problem with them and virgin are shite