NOW TV

Is NOW TV down in Derry, Northern Ireland?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Derry, Northern Ireland 11/25/2025 16:50

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • asg93 Adam Gray (@asg93) reported

    @NOWTV WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! Tried for 3 weeks for a home move for Wifi, Spoken to many people everytime I get told I have to wait 1-2 days and still no sign of Wifi then get told I need to wait 72hrs for a call back from a manager. Absolutely shocking!

  • ellagill_ Ella (@ellagill_) reported

    @NOWTV possibly the worst entertainment subscription ever. Impossible to use and impossible to cancel. Stop charging my account!!!! 😤

  • j0hnp1ayer John Player (@j0hnp1ayer) reported

    @nowtvhelp Just the nowtv app, same thing happens on ps4 when it's open for a while or open in the background, timeout issue maybe? Its not as easy to close apps properly on firetv as it is on ps4, they seem to stay open in the background

  • blunty30 Carla Blunt (Smith) (@blunty30) reported

    @NOWTV I can't access my account. Every time I try to log on it comes up with unexpected error try again later! this has been going on for days. I don't know how to rectify the situation and I'm unable to watch TV. Please advise.

  • WhoMakeTheTea Kd 🌊💙🌊 (@WhoMakeTheTea) reported

    Earlier this week I upgraded to SuperFast Fibre with @NOWTV. Since I was connected I've received nuisance calls at least hourly, spoofed numbers, starting from 7:30am, telling me of "issues". I blow raspberries at them and hang up. Shouldn't you protect my data @nowtvhelp???

  • YvonneAftyka Yvonne Aftyka (@YvonneAftyka) reported

    @nowtvhelp Why do I need to spend time on the phone, get transferred between departments, and then get cut off (it’s happened before)? Customers should be connected automatically after having broadband installed, without having to ask. I’m tired of calling NowTV, worst customer service!

  • NickDultrasound Nick Dudley 💙 (@NickDultrasound) reported

    Just giving @nowtv another chance after previous loading and buffering problems with no viable solution. Plenty of time to tweet during buffering. Time to give up and cancel contract.

  • Tonysmini Tony (@Tonysmini) reported

    @Benjicrawf86 @OpenreachHelp You need to ask NowTV to find out what the delay is, they have escalation systems in place to chase up issues like this. It could be something as simple as an address mismatch.

  • FoxJereny Jeremy Darby-Fox (@FoxJereny) reported

    @NOWTV @nowtvhelp your iPhone and iPad apps do not work on the iOS 14.5 beta, even after the app update this week. It just crashes and goes back to Home Screen every time you try to load the app. iPhone and iPad.

  • L_Janey84 Laura Crawford (@L_Janey84) reported

    Hey @OpenreachHelp apparently its your problem and an issue with your employees that have meant after 3 weeks we still have no internet with @NOWTV and are spending 100s of pounds on data to work and homeschool.....