NOW TV

Is NOW TV down in Lerwick, Shetland Islands, Scotland?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Lerwick, Shetland Islands, Scotland 01/15/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (24%)

    Sign in (24%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • stonermichael Michael Stone (@stonermichael) reported

    @ThreeUKSupport And it's down this morning, 100% signal strength on router but Internet showing as disconnected, same every time. Now having to travel to the office to work which I totally shouldn't have to do. Who refunds my Sky, NowTV and Amazon Prime when I can't use them?

  • julianpage4 julian page 💙 (@julianpage4) reported

    .@nowtvhelp I have subscribed for a monthly mobile sports pass but it does not show up on the NowTV App on my phone so I am unable to watch. Help!

  • cookiecatgp Cookiecatgp (@cookiecatgp) reported

    @All4 is there a problem with the app on NowTV? I can't access programmes or they cut out halfway through.

  • uber_tom_ 𝕋𝕠𝕞 🏳️‍🌈🍪🤗 (@uber_tom_) reported

    @nowtvhelp @NOWTV Thanks, just DM'd. We work for the NHS and are are now unable to work from home and are in the middle of deploying this vaccine! It's also my birthday tomorrow and now our neighbour is going to get all calls that are meant for me. OpenReach need to sort this asap.

  • TheKidDecoder Amanda Seyderhelm (@TheKidDecoder) reported

    @NOWTV Tried both and Chrome but the same message - there is a connection problem - can you give me an email?

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • Lewis61861322 Lewis (@Lewis61861322) reported

    NowTV internet not working BS34 7JZ @NOWTV

  • JordanLoook Jordan Look (@JordanLoook) reported

    @NOWTV The Now TV app on my smart TV. I've had this problem a fair few times now. Sometimes its perfect quality sometimes its buffering and goes pixilated. I pay £40 with a "FULL HD BOOST"+Movies. Just not good enough for £40 a month. My Internet is perfect so it can't be that.

  • KirstenOakes1 Kirsten Oakes (@KirstenOakes1) reported

    @nowtvhelp really disappointed with the service from NowTV. No broadband since Weds. Numerous phone calls without a resolution. Having to put myself and others at risk as I can’t work from home and the kids can’t access the fantastic online provision school have put in place.

  • jdempseyradio Jack Dempsey (@jdempseyradio) reported

    @NOWTV @nowtvhelp whenever I try to set up my account it says "Oops, that didn't go to plan..." This has happened on several devices I used to set it up. Any help would be good.