NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Lerwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bonnie Greaves (@Rexy21) reported 3 minutes ago

  @hayuhelps currently pay for hayu via @NOWTV. It seems to be a weekly occurrence now where shows are missing, episodes are missing and take days to arrive IF AT ALL. New series don't materialise until days later. What is going on and why am I paying for such a terrible service?

• 
  ♀Alison (I know my chromosomes) GC ally ‼️ (@notwheeshting) reported 4 minutes ago

  @NOW I have emailed, you didn't answer. I've looked on your help pages, they didn't help. I do not want audio description on tv shows, I want it gone. It's not my tv, it's only a NowTV problem, I've uninstalled & reinstalled the app, it's still there. I am losing patience.

• 
  Charlie Vanstone (@iamcvanstone) reported 6 minutes ago

  @PlanFluor @NOWTV @SkySportsF1 I’ve gone down that route, it’s completely fine. I’m not the only one dealing with this issue. It’s a known issue with NowTV. Otherwise, my internet works fine and other tv providers and live works fine.

• 
  💯 Di 💯 (@DiBrander) reported 8 minutes ago

  Heads up to anyone looking to watch the SPFL games at home tonight… My Sky app isn’t working (via Virgin Media) and I’ve heard that some folk are having issues with their fire sticks too. I’ve bought a day pass with NowTV to stream Sky Sports. Just hoping to spare folks frustration and heartache if they don’t have a ticket to go to the game and then can’t get online either! (I know it won’t be a problem for everyone)

• 
  Nicholas Price (@1971Pricey) reported 9 minutes ago from Cathays, Wales

  @GabSutton @EFL I wish , NowTv decided to crash as I am disabled I watch @CardiffCityFC on TV when I can was fuming no live footy for me great result though

• 
  Free Speech 404 UK (@freespeech404uk) reported 10 minutes ago

  @NOWTV do you know your subtitles are ALWAYS out of synch with the movie? The subtitles are always 2 minutes ahead of what's happening on screen. It's very annoying! I think it's because you add adverts before the movie? That screws up the timing. FIX IT PLEASE.

• 
  Downward Facing Triangle (@RequiemLestat33) reported 10 minutes ago

  Told me Hercules the Animated Series was on UK Disney Plus. Told me Game of Thrones was free on Sky Atlantic with a standard NowTV sub. Told me a cache error was my fault and my account was blocked when all it needed was a logout and in. Get ******, Edge Lord Ketamine

• 
  Amy Ingram (@Amy_ingramm) reported 11 minutes ago

  @NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****

• 
  Camilla Morgan (@camillamorgan) reported 13 minutes ago

  @NOWTV I joined the non-flexible membership in error and tried to cancel it immediately. I sent an email to your customer service but have not heard back.

• 
  Steph Darby (@stephcrockford) reported 13 minutes ago

  @NOWTV I pay for the Sky Sports subscription and the quality of the streams I get lately is awful. My speed is 500mbps so it's not that... Can anyone assist? I'm not able to watch most channels.