NOW TV

Is NOW TV down in Heanor, Derbyshire, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Heanor, Derbyshire, England 12/13/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent NOW TV outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Buffering
United KingdomNottingham Playback Issues
United KingdomHeanor Buffering
United KingdomNottingham Sign in
United KingdomDerby Crashing
United KingdomDerby Crashing

Community Discussion

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NOW TV Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • BabyPara2 PropPrice47 (@BabyPara2) reported from Belper, England

    @NOWTV is there a problem with the broadband buddy settings. It's been down always and I'm trying to change settings.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeGosh_ ً (@JoeGosh_) reported

    @NOWTV You've been shocking tonight, out of sync, loading issues. Whats going on lads?

  • jrennick John Rennick (@jrennick) reported

    @NOWTV Man U Everton game keeps buffering and stalling. Poor picture quality. Can I get some advice please?

  • williamselden william selden (@williamselden) reported

    @NOWTV That doesn't work./ It's being charged to my PayPal account, and that's not available as an option

  • Jamie_Hartle Jamie Hartle (@Jamie_Hartle) reported

    @nowtvhelp Hi, I want to cancel a nowtv pass, to do so I need to log into my account. I can’t remember my password but when I request a password reset I don’t get the email allowing me to do so. Therefore I can’t log in to cancel the pass. Can you help please?

  • lukejostins Luke Jostins-Dean (@lukejostins) reported

    Go to NowTV tab, click on TV show, it makes me sign in again, it asks to open it in the external video player, player needs to updated, runs an old-school install wizard, then I have to go back and open it in the browser again. Why not just click and play like everywhere else?

  • Louisehaynes1 Louise Haynes (@Louisehaynes1) reported

    @NOWTV Yes have done that, seems to be working again. Thanks! Sorry haven’t had any problems before! Happy Christmas!!

  • Fiona51720460 Fiona (@Fiona51720460) reported

    @NOWTV Pressed ur link it says I don’t have an account either 😳can’t connect to link unless I have an account. This has now taken over my evening you see the problem here guys ? Your help centre pretty grim

  • gwmdesigner finalFINAL.jpeg copy (@gwmdesigner) reported

    @Fahdy824 The short off season didn't help either. But I'm just enjoying NBA being back. I actually took out a sports sub on NowTV just so I'm able to watch NBA. PL football couldn't even convince me to do that.

  • Byles_B Bernard J Byles (@Byles_B) reported

    @nowtvhelp Hi, I received an email confirming i have a Sky Sports Mobile Pass but when i login to my NowTV app it says i have no passes ?

  • ScottCK66 ScottCK66 (@ScottCK66) reported

    @NOWTV #CustomerService are useless and unhelpful. They send me an email to say I can watch sky sports free on the mobile app for 4 months, It won't let me watch it without asking me to pay for a pass.Their twitter people are totally unhelpful in resolving the issue. 😤😡 #NowTV