NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Coleraine, Northern Ireland

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Coleraine, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bee (@babybear_b) reported 3 minutes ago

  @NOWTV it has been weeks now and the subtitles for The Pitt are still out of sync @HBOMax_UK can you help? I’m on episode 3 of series 1 and have had to stop because of this. It shouldn’t be this hard to provide access to all watchers.

• 
  Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported 6 minutes ago

  Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

• 
  💯 Di 💯 (@DiBrander) reported 6 minutes ago

  Heads up to anyone looking to watch the SPFL games at home tonight… My Sky app isn’t working (via Virgin Media) and I’ve heard that some folk are having issues with their fire sticks too. I’ve bought a day pass with NowTV to stream Sky Sports. Just hoping to spare folks frustration and heartache if they don’t have a ticket to go to the game and then can’t get online either! (I know it won’t be a problem for everyone)

• 
  ♀Alison (I know my chromosomes) GC ally ‼️ (@notwheeshting) reported 7 minutes ago

  @NOW I have emailed, you didn't answer. I've looked on your help pages, they didn't help. I do not want audio description on tv shows, I want it gone. It's not my tv, it's only a NowTV problem, I've uninstalled & reinstalled the app, it's still there. I am losing patience.

• 
  ArtformDesigns (@ArtformTheHeart) reported 8 minutes ago

  @bikesontnt Yeah, I would if I could set up the account! Usual sh*t show - BT website still showing Discovery+ instructions and HBOmax website telling you to login to your NOWTV account.

• 
  Caitlin (@Cait_lin9) reported 13 minutes ago

  Hi @NOWTV I have ur app on an AmazonFire TV and on x1 firestick in another room. Neither are loading up shows at the mo. The buffering ring just goes around&around. I thought this may be down to my internet (although never been an issue before) but all other channel apps are fine

• 
  Bobbie (@paton_bk) reported 14 minutes ago

  @NOWTV Please fix subtitles on Season 1 Episode 3 of #ThePitt! They are completely out of sync with what is happening so the episode can’t be enjoyed by Deaf and Hard of Hearing members. I’m not going to continue paying for an entertainment pass I cannot use. #deafaccess

• 
  ♀Alison (I know my chromosomes) GC ally ‼️ (@notwheeshting) reported 17 minutes ago

  @NOW I have emailed, you didn't answer. I've looked on your help pages, they didn't help. I do not want audio description on tv shows, I want it gone. It's not my tv, it's only a NowTV problem, I've uninstalled & reinstalled the app, it's still there. I am losing patience.

• 
  Keith Tsang (@kidtsang) reported 19 minutes ago

  @scog27 @NOWTV @SkyFootball I totally get the frustration! It's frustrating when the tech fails during crucial moments. Streaming should be seamless—especially for major matches. Have you noticed if it's a specific time or game when the quality dips?

• 
  The Blaydon Magpie (@BlaydonMagpie) reported 20 minutes ago

  And before anyone from NowTV says "check your connection", its not the 1gb internet line, its literally your **** service. I wouldn't get a nowtv page saying "our technicians are looking in to the issue" on screen, if it was my internet...