NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Cardigan, Wales

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Cardigan, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash Holland (@AshleyH05644832) reported 5 minutes ago

  @NOWTV why does everything I watch on your app now include audio description with no option to turn it off? Obviously there’s benefits for people who need it but paying subscriptions when you can’t choose whether you want it or not is a bit of a joke! Help please!

• 
  Liesl_ (@_lliesl_) reported 5 minutes ago

  @MartinSLewis They are all awful, after leaving NowTV for their customer service team lying to me. I now have a problem with O2 and can't get access to my account. The call centres are hopeless

• 
  Cymru (@LifeInWales) reported 5 minutes ago

  @jamster86vdv @NOWTV This Man United feed is the worst yet. Stop start constantly. If you want us to pay to watch PL football then please make it better and more reliable than watching some dodgy feed from the Middle East 🤬

• 
  JayThePhoenix (@JayThePhoenix91) reported 10 minutes ago

  @NOWTV @NOW @NOWHelpTeam ive been trying to ask a question and your 'help pages' and chatbot are useless. Is there anyone available that can help me?

• 
  Ai Lord Elvo🐜 (@theokhumoitsile) reported 14 minutes ago

  @dumilaiweman Exactly. Fix Btv2 into a real content engine or fully commit to NowTV as Botswana’s digital future. Right now, we have weak broadcasting and a substandard streaming platform. Digital audiences won’t tolerate poor UX or half-hearted execution. With the "best" tools allegedly.

• 
  Alan Wright (@Viallimus) reported 15 minutes ago

  @Bagel_Bandit @NOWTV If you log in on the app then cast it to the TV, it should work.

• 
  David Garratt (@Dave_Twig_G) reported 15 minutes ago

  @skytv sky stream is the biggest waste of money I think I’ve ever signed upto, crashes, buffering , and 50% of the time technical error on UHD. Please contact me, I want my contract cancelled asap I’m going back to @NOWTV, works much better

• 
  Downward Facing Triangle (@RequiemLestat33) reported 19 minutes ago

  Told me Hercules the Animated Series was on UK Disney Plus. Told me Game of Thrones was free on Sky Atlantic with a standard NowTV sub. Told me a cache error was my fault and my account was blocked when all it needed was a logout and in. Get ******, Edge Lord Ketamine

• 
  Dan Wyke 🦠➡️🧠🔥 (@Dan_Wyke) reported 24 minutes ago

  Why is it that every time I watch a football match on @SkySports (@NOWTV app) the picture quality deteriorates at around the 60-min mark? My broadband speed is a steady 150Mbps. Are customers who don't pay for the Boost/HD option being penalised? Has anyone else noticed this?

• 
  The Vanquish (@TheVanquish) reported 25 minutes ago

  Dear @NOWTV please make sure that your live streams actually lip sync with the audio & that every time you cut to a break that the app doesn’t crash please? I’m getting kind of bored of it now. If this is what I pay for, you need to try harder #SortItOutPlease #SickofIt