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O2

O2 Outage Report in Welshpool, Sir Powys, Wales

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welshpool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mpreston9
    mpreston 💙 (@mpreston9) reported

    There is nothing more futile or annoying than the @O2 automated service 🤬😱🤬😱🤬😱🤬😱🤬😱 #giveup

  • SG71970727
    S G (@SG71970727) reported

    @O2 why have I been charged VAT on top of my monthly charge when my new contract states VAT included? Called today, very unsatisfactory customer service 😐

  • Sunset_Twilight
    Sonia Turkington BSc (Hons) Planetary Science (@Sunset_Twilight) reported

    @O2 Hi, I got the phone last year and keep seeing two payments and wondering what these were. I never had this with my last contract. I went with this one as cheaper but now more expensive. I'm just surprised they don't tell you about the device payments in store.

  • peterliamjones
    Liam Jones (@peterliamjones) reported

    @O2 I’m having issues adding the £2 off Disney+ offer on my account. My tariff is eligible but I always get ‘Oops something went wrong’ when adding. Cust services said don’t worry, the discount is added automatically but that is not the case. Can you help?

  • Sunset_Twilight
    Sonia Turkington BSc (Hons) Planetary Science (@Sunset_Twilight) reported

    Hi @O2 I got a new phone last year, was due an upgrade. I was expecting to pay around £28 for my bill, that I was told it would be ish. However the person in the shop NEVER said about paying for the device on top of this, now paying £40 a month.. Now I see how you get your money!

  • sub_virk
    Sub Singh (@sub_virk) reported

    @O2 My Vodafone number was ported over to O2 and now I can't receive any phone calls from the Vodafone network. It looks like a problem with porting my number as Vodafone say they have not received a port request even though my number is now with O2. Can't get through to O2.

  • wendymorfill
    Wendy Morfill (@wendymorfill) reported

    @O2 Yes I've done a service check everyday & i get told there's a problem with a mast that an engineer is on their way to. This is day 3!!!!! Indoors I'm connected to my Internet which means I can check emails etc, but away from home I have absolutely nothing.

  • ricki_kalsi
    Ricki Kalsi (@ricki_kalsi) reported

    @virginmedia can you please help me resolve my account issue? After 60+ calls over 6 months I’ve had enough. I’ve been hung on by managers, shouted at by call centre reps - it’s unacceptable. @O2 can’t help despite being the same company and have suggested I reach out to you.

  • GBegs
    Gemma Begley (@GBegs) reported

    Hey @O2 no network in BT79 since 11am. Any updates!?

  • FinchardsBranch
    FB (@FinchardsBranch) reported

    @O2 No problem on the O2 front. I got my double data 👍 Virgin have been awful.