O2 Outage Report in Welshpool, Sir Powys, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Welshpool, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@join4te) reported
@O2 Day 31 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Steve
(@SteGornall) reported
@O2 terminated within 14 day cool off period. Had 6/7 calls with customer service since and confirmation email to say I've terminated with no more arrears. WHY ARE YOU HARASSING ME WITH DEBT LETTERS?? legal action if this doesn't stop. Shameful service. @financialombuds
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Howard Hesling
(@howardhesling) reported
@O2 “Helping everyone stay connected…..” That would be great, if I could actually speak to someone to activate a new SIM in a new phone. Been trying on and off for a week now. Been cut off by a representative and seemingly in a never ending queue. What can I (and you) do to sort
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Patricia Maxwell
(@Patricia3690) reported
@O2 my local Greggs didn't have any festive treats. Can you cancel my free street gift, please?
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bronagh
(@bronagh43911930) reported
@O2 Your app is infuriatingly bad for a communications company. I’ve not been able to upgrade or change my name online. The codes you send aren’t recognised. It’s a shambles!!
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Rafique M
(@Ik_Sa_Dan) reported
@O2 You're not helping me stay connected! Can't receive calls, been months! Internet is terrible even though it's 5G! Regret switching from my old provider. O2 won't allow me to exit contract. Worst network I ever signed up to. Ogoing on since August! Diabolical and a disgrace!!
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Jason Crowe FMAAT
(@JasonCrowe88) reported
@O2 what are you playing at??? You’ve cut off my partners phone, despite the issue with his account being your fault, he’s been conversing with you and even submitted a complaint and now you’ve cut him off completely and he’s now unable to speak to you. How is he going to sort???
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New
(@Newwicket) reported
@O2 @BigIssue But you’ve disconnected my number that I wanted to keep & left me without a phone as my new one has no sim. Been waiting 2 weeks! #disabled #disabilities #terrible
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Will.
(@Brit02_) reported
@O2 Tower Down in my location. Please alert your engineers.
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Maria Lane
(@butmummylane) reported
@virginmedia I will be at work , I’m a key worker !! I will be cancelling it and also @O2 her sim you need to cancel too and she’s been crying again tonight ! @virginmedia service isn’t fit for purpose !! Over 3 and 1/2 months to install .. shocking