O2

O2 Outage Report in Welshpool, Sir Powys, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Welshpool, Sir Powys, Wales 11/20/2025 16:50

November 20: Problems at O2

O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_palmer Simon Palmer (@simon_palmer) reported

    @o2 guys, changed my tariff last week and now don’t have the visual voice mail thingymabob on my iPhone. Give me a persons number to call to fix it please.

  • SophiaGodfrey13 Sophia Godfrey (@SophiaGodfrey13) reported

    @O2 you’ve erroneously charged me almost £45 for using my phone abroad, when I’ve already paid for the travel bolt on allowing me to use my phone abroad without extra charges! No one ever seems to be available when I go to use the chat function to discuss this. Please fix

  • salleechua Sally Chua (@salleechua) reported

    @gemtyler29 @O2 I have similar problem. I have lost access to my account and my mobile. I have no visibility which as a consumer rights you are entitled to as the account and mobile number belongs to you. O2 told me not to disturb them which appalling and sickening 🤮

  • rooneycanary Lianne (@rooneycanary) reported

    @O2 Oh my O2...worst customer service ever...honestly...2 hours on the phone, cut off twice, totally rude call handling...was only trying to buy 4 additional sims! Every bad example going in my experience.

  • SidAhme67642789 Sid Naeem (@SidAhme67642789) reported

    @Dan12776326 @O2 Unfortunately they said that can’t guarantee service speeds and it’s down to the partner network. I used EE as well when I was in Canada and had now issues.

  • MiaEldekvist Mia Eldekvist (@MiaEldekvist) reported

    @O2 Can’t seem to get the O2 recycle site to let me past the reCAPTCHA. I promise I’m not a robot! Help?!

  • Pocimop Craig Symons (@Pocimop) reported

    @O2 That link takes you to the app which I already have. I’ve spent two days on the app trying for online chat with no joy and the phones are never answered.

  • Shaqoola Shaqoola Bakula (@Shaqoola) reported

    @o2 the priority app is down.

  • marktingley Mark Newlove (@marktingley) reported

    I was on the phone for an hour and three quarters! Please help me resolve this ASAP! #dementia @O2 #angry #unhelpful 3/3

  • cl1nt_white Clint White (@cl1nt_white) reported

    @O2 I've recently transferred to you and 1 week in & already experiencing issues. Your customer service is useless - twice I've just been cut off now. This is ridiculous - back to @EE I think! They may charge more, but they treat their customers better! #BadCustomerService