O2 outages and service status in Welshpool, Wales

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welshpool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hayley Laura (@LilHay) reported 9 minutes ago

  @O2 @pethard_connor FOUR DAYS WAITING FOR U TO SORT THE ISSUE. TRY RESPONDING TO DMS I SENT OVER 19 HOURS AGO AND GRT THIS SORTED. I will be taking this further

• 
  Dan Joseph (@DanJoseph2025) reported 12 minutes ago

  Thank you to Marley (Assistant Man) at the @O2 store in Birkenhead for looking after my Dad today and restoring his phone! Brilliant customer service young lady 👏👏

• 
  Hayley Laura (@LilHay) reported 13 minutes ago

  @O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs

• 
  Simona Valentina (@1stSimona) reported 13 minutes ago

  @amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be

• 
  Benjamin Webster (@benjaminlfc) reported 16 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  baba (@olamultimilli) reported 17 minutes ago

  @O2 @O2 A DM won’t fix what’s been ignored for months. This is public so there’s a record. I will DM but I expect a resolution instantly, not another “we’re looking into it.” CISAS case #713631. Credit file still wrong.

• 
  mark callow (@markcallow10) reported 18 minutes ago

  @LilHay @O2 @DarkSabers2013 They are shocking. Everything has gone downhill with them service and signal now so bad it’s beyond belief

• 
  Mandie (@themandiespence) reported 19 minutes ago

  Anyone having trouble booking presale tickets through the O2 priority app? @O2 @O2Priority @O2PriorityUK. Been trying for two days now 🤬🤬

• 
  Lauren Turner (@BabyfaceLau) reported 20 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?

• 
  TopBoy Gooner (@Philysmok) reported 22 minutes ago

  @O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor