O2

O2 Outage

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 problems in the last 24 hours

The following chart shows the number of reports that we have received about O2 by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

O2 Outage Chart 05/26/2022 19:15

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Most Reported Problems:

  • Phone 58.00% Phone
  • Internet 23.78% Internet
  • Total Blackout 8.85% Total Blackout
  • E-mail 4.78% E-mail
  • Wi-fi 3.44% Wi-fi
  • TV 1.15% TV

O2 Outage Map

The most recent outage reports and issues originated from Leicester, London, Bolton, Bradford, Preston, Basildon, Plymouth, Cheadle, Birkenhead, Leominster, Queensferry, Dumfries, Wigan, Chelmsford and Brockenhurst.

United KingdomLeicester Total Blackout
United KingdomLondon Internet
United KingdomBolton Phone
United KingdomBradford Total Blackout
United KingdomPreston Phone
United KingdomBasildon Phone

O2 Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • JacobRogers666 JJ (@JacobRogers666) reported

    @Liam_marshall2 @O2 @O2 is all this feedback being passed on to priority team?!?! No one is happy with this change. It’s clearly not working #bringbacknero

  • Toplauraa1 Laura / Dora (@Toplauraa1) reported

    @O2 why can I receive texts but not reply?? I have never missed a bill and have full signal

  • BensonMelb66 Melanie Benson (@BensonMelb66) reported

    @O2 absolutely disgraceful service from 02 mobile. Upgraded to IPhone at Christmas for our sons Christmas present; 6 months later and still no network.

  • drew_carver Andrew Carver (@drew_carver) reported

    @O2 the data speeds in Holmfirth on 4G are very poor and have been for weeks sample postcode HD9 7DA

  • lozwa77iors Lauren Sutton™ (@lozwa77iors) reported

    @O2 why is the signal so bad we’re I live! In my house I never have a signal 😩😩😩😩

  • KeithInwood Keith Inwood (@KeithInwood) reported

    @O2 Dear O2 We have had no 4G signal at home for 2 weeks. Initially we were told there was no known problem. Which there obviously was. Your company has now acknowledge there’s a problem but states may take a further 6 days to rectify! No acceptable an poor customer service

  • 3Luv102 3Luv - New Single out - click on link below (@3Luv102) reported

    @tescomobile @WhichUK @O2 Few months ago but it's got worse. My phone often just goes to answer phone due to no signal so I'm missing important calls (such as doctors, work calls etc) Messages don't often send, I'm replying on WhatsApp (when that works!). WiFi isn't that good and my phone data never works

  • tescomobile Tesco Mobile (@tescomobile) reported

    @3Luv102 @WhichUK @O2 Apologies, unfortunately we can't guarantee that service will always be available or fault-free. When did you start experiencing issues, please? - Liz

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 still have rubbish signal and waiting for a response...

  • 3Luv102 3Luv - New Single out - click on link below (@3Luv102) reported

    @tescomobile @WhichUK @O2 There is an issue, I've already followed your steps. Unfortunately that does not help me out and now I'm paying for a service which isn't up to scratch!

  • R_B89boxer B0¥3R (@R_B89boxer) reported

    @O2 This isn't the problem the problem is apparently according to giffgaff a mast is down in my area witch has been down now for about a year and I believe giffgaff runs of o2

  • george_swani Geo (@george_swani) reported

    @O2 Hi my esim stopped working from yesterday . It shows ‘No Service’ on my iPhone 13 pro. So I went to O2 store today , they changed another esim which has got the same issue around the same time today I switch off/on the line , it gives a warning O2 has switched off my 4G calls

  • Ollieguy68 Oliver Harknett (@Ollieguy68) reported

    @O2 I haven't received my order yet no. It got dispatched today though. And I can login with my username and password but if I tap on anything within the app it just gives an error 500.

  • SMXshow Jammie Dodger - Reading Dune (@SMXshow) reported

    @O2 We never get far enough into the conversation for that. They announce they’re calling from o2 with new offers and at that point I tell them I’m not interested.

  • R_B89boxer B0¥3R (@R_B89boxer) reported

    Yo @giffgaff @O2 whats with your mobile signal in the CH41 7DN area its proper shite and has been for a long time

  • raving_rabbit18 WhoDoYouThinkIAm (@raving_rabbit18) reported

    @O2 signal problems checked on you’re checked but says no issues. Phone saying full 4G past 2 days but phone calls keep dropping can’t hear like bad signal and data is not working. Have tried all you’re hacks but still not working have seen a few other post about signal

  • Jeroth420 Sam (@Jeroth420) reported

    @O2 I’ve had your lines drop me while on hold twice now. I’ve had to call you 5 times, spent hours on hold, and still haven’t had my issue resolved. Please can you sort it with me via email or text so I can stop waiting around.

  • sajadahmed636 Sajad (@sajadahmed636) reported

    @o2 stressing me out ignore my request and causing me anxiety service is so ****

  • melaniejanehowe MJ (@melaniejanehowe) reported

    @O2 I’m abroad and have been cut off despite adding a bolt on for usage specifically for this trip. Cannot login as no codes are arriving via text message. Please can I get help urgently whilst I’m on wifi? Thanks

  • KatieLSweet Katie 💙🇺🇦💛 (@KatieLSweet) reported

    @O2 have you got any coverage issues? In Bristol and my service has disappeared?

  • Pobstongue Mitch Maloney (@Pobstongue) reported

    @O2 just seen my 76 yr old mums new contract with you, I'll be going Beaumont leys Leicester on Saturday n kicking off as someone's took the piss. Business contract with 70gb wtf!!

  • HelenNaylor26 Helen naylor (@HelenNaylor26) reported

    @O2 please let me know how to contact customer services for Priority. Thankyou

  • richpasc richard pascoe (@richpasc) reported

    @O2 Still not sorted. Please get someone who cares to call me. Just spoke to a very rude lady who obviously didn't care

  • SMXshow Jammie Dodger - Reading Dune (@SMXshow) reported

    @O2 Of course. The number is +44 20 4552 1701 They say they’re calling from o2 and have all the information for me that was correct at the time when I was last your customer. It’s out of date now.

  • AlexandraRants Alexandra ♿️ (@AlexandraRants) reported

    @Jules_Clarke @O2 "we're having troubles finding your account" wtf. I logged in fine yesterday.

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @PenWorksMedia @O2 You know what is the problem don’t you? It’s cos that store don’t want to give out free coffee etc. or sounds like that’s the problem. Try complaining to Cafe Nero directly and see what they say

  • G1ngermoustache Natasha (@G1ngermoustache) reported

    @_RJSimpson @O2 This seems to be an issues across a few places. For me it’s been like this since September and I’ve got no where with them

  • G1ngermoustache Natasha (@G1ngermoustache) reported

    @O2 Your online chat assistants are absolutely sh*t! How is it that all 7 of mine and my partners devices are struggling with the internet in our town since September and we are getting no where. Shocking service and I cannot wait to leave my contract

  • HelenNaylor26 Helen naylor (@HelenNaylor26) reported

    @O2 please put me in touch with customer services

  • _RJSimpson Rob Simpson / Directors UNCUT Podcast! (@_RJSimpson) reported

    Is there a problem with @O2? because for a while now the data on my phone has been non-existent. As in its on, I still have data left but nothing is connecting to the internet, whatsoever.