O2

O2 Outage

Is O2 having an outage right now?

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours

O2 Outage Chart 04/12/2021 08:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 62.81% Phone
  • Internet 20.00% Internet
  • Total Blackout 9.12% Total Blackout
  • TV 3.16% TV
  • Wi-fi 2.81% Wi-fi
  • E-mail 2.11% E-mail

O2 Outage Map

The most recent outage reports and issues originated from London, Liverpool, Margate, Kingston upon Hull, Bradford, Twickenham, Edinburgh, Borehamwood, Nottingham, Shipley, New Milton, Pulborough, Hoddesdon, Tamworth and Farnborough.

United KingdomLondon Wi-fi
United KingdomLiverpool Phone
United KingdomLondon Internet
United KingdomMargate Phone
United KingdomKingston upon Hull Phone
United KingdomBradford Total Blackout

O2 Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • ReganMcPhilbin Regan McPhilbin (@ReganMcPhilbin) reported

    Arranged a call back with @O2 to discuss the issues on my account, they ring me at the right time and then now noone is there? #joke

  • ash120791 Pr3ttyNightmar3 (@ash120791) reported

    @O2 beyond a joke, can't pay bill online and told to phone, when try to phone all we get is the stupid auto system that keeps telling us do online which we ******* can't. Yas need to fix your customer service lines cause a robotic system is useless when we need an actual person

  • nwinny72 Neil W (@nwinny72) reported

    @O2 The problem is when I go into a 5G area my phone switches to 5G and that's when I perform the tests. These speeds are embarrassing even for 3G

  • markwmoss Mark Moss (@markwmoss) reported

    @O2 Good morning. I’m unable to make or receive calls on my mobile this morning and your o2 app says all agents are busy. I’m hoping your Twitter account is active and able to help me?

  • itsjustrheaxo Rhea 🐺🇯🇲 (@itsjustrheaxo) reported

    I’m well aware I could use the app but I also know it doesn’t have the answer I require hence why I need to speak to someone @O2 What a crappy phone service

  • itsjustrheaxo Rhea 🐺🇯🇲 (@itsjustrheaxo) reported

    Tried 3 times to call @O2 to talk about my bill and the automated lady just says “most of your issues can be solved via the app. Goodbye” 1. Most of them can be solved on the app. Key word, most 2. This isn’t one of them

  • shaolin250 Shao (@shaolin250) reported

    @O2 haven’t had reception in NW3 since Friday. I can’t be the only one?? Your My Network app says a mast isn’t working (and has said this since Friday). Would you please share an eta or an update? My iPhone is an expensive piece of glass when I leave the house right now.

  • alexx_reidd Alex Reid (@alexx_reidd) reported

    @O2 Of course! 💙 a network that actually cares about customers not Vodafone who I wouldn’t trust with anything!

  • alexx_reidd Alex Reid (@alexx_reidd) reported

    @VodafoneUK are absolute ****! Just putting that out there :) should never have left @O2

  • laurenverrell 𝖑𝖆𝖚𝖗𝖊𝖓 🔪 (@laurenverrell) reported

    @O2 I haven’t had any signal with you guys for two days now, so can’t call, text or go onto my data can someone look into this please????

  • zoejuliastabler Zoe Julia Stabler (@zoejuliastabler) reported

    @O2 trying to contact your support team, they're making no sense in your in-app chat and I've called five different numbers and been transferred from team to team but it's ringing out.

  • intecorpuk Paul Chow (@intecorpuk) reported

    @O2 hi o2 I am having issue with my Google play. I have already DM you. Thanks

  • ColMarie17 ColMarie17💙🇮🇪 (@ColMarie17) reported

    @O2 hangin up on customers not cool. Oh & when someone rings with a straightforward ? can ur #O2 #CustomerService just give a straightforward answer rather than try 2 pass on query & sell products. Really lost a lot of respect 4 service & don’t get me started on lame #O2priority

  • dalehay Dale (@dalehay) reported

    Anyone know if I can disable 3.95G/H+? 2G data works fine. 3G data works fine. 3.95G data doesn't work. 4G data works fine. It's annoying when I lose 4G and cuts me off because it gets stuck on H+. CC: @O2

  • StewieHardie Stewart Hardie (@StewieHardie) reported

    @O2 not pleased I got a replacement sim a few months back and told it would be activated in 24 hours I have just checked the phone and the sim is invalid I phoned customer service who told me they couldn't do anything and passed me to complaints who told me they can't pass

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • AyUpMaDuck H #FBPE 🌹#GTTO (@AyUpMaDuck) reported

    @O2 It is, but wifi calling and iMessage is only useful at home. She’s disabled, she needs her phone outside the house! A week of no service just isn’t good enough!

  • GodSquadandMe RedSquirrel (@GodSquadandMe) reported

    @O2 just got off the phone to you and received brilliant service and help from ‘Nazreen’ - saved me loads of money and applied discounts not showing online. Couldn’t ask for more - she was excellent ! 👍

  • annalouisexo annalouise❤ (@annalouisexo) reported

    can’t believe @o2 have increased my monthly payments without telling me, that’s what you get for being a loyal customer 🥴

  • Donna_Salem Donnatella Nutella (@Donna_Salem) reported

    How can you speak to a human being @O2 your automated answer service just hangs up!!!!

  • BushQueenZo Nandi (@BushQueenZo) reported

    Hello @O2 my data hasn't worked for over 3 weeks despite buying a bundle, the online chat messaging service doesn't seem to be working either. Could someone get in touch asap.

  • Andree1990 Andree Wood (@Andree1990) reported

    @O2 why is there no signal in the Sw11 area

  • paulospurritto P∆UL SPURRETT (@paulospurritto) reported

    @O2 switched numbers to a new phone and sim yesterday but now neither phone has data or phone signal...so I can’t call you... (it’s been longer than 24 hours)

  • TravelGraeme Graeme (@TravelGraeme) reported

    Hello @O2. I have called you three times to ask you to turn off my voicemail; each time you fail to do so. Your recordings say I can't do it myself. Why do you make this so difficult? Regretting my move to O2 to save a couple of Pounds now - EE made things easier. Can you help?

  • Cookaay Dylan Cook (@Cookaay) reported

    @O2 Quite possibly the worst signal on planet earth, might have to start hot spotting from a dongle. 100x better service

  • JudgeDewie Alex (@JudgeDewie) reported

    @DJDaymos @O2 I know it’s not the SIM (which they did initially try to fob me off with) because my wife and also our next door neighbours are also on O2 and same issue. We don’t have a landline so we’re stuck.

  • DJDaymos Damian® Daymos™ (@DJDaymos) reported

    @JudgeDewie @O2 Thats messed up man. My brother has the issue and they are telling him its his sim thats not working.. very strange.

  • JudgeDewie Alex (@JudgeDewie) reported

    @DJDaymos @O2 Literally get no texts or phone calls and have to go up the road almost a mile to get my messages. Have had to buy a PAYG sim on another network as I am working from home and have to give telephone legal advice to clients 6 days a week. Absolute joke.

  • JudgeDewie Alex (@JudgeDewie) reported

    @DJDaymos @O2 Warwickshire/West Midlands border. I have been told that they “took a mast down” and “will be putting another one up”. Clearly haven’t put the new one up in 10 days and, call me old fashioned, I would have the new one ready to go before removing the old one. Zero coverage at all.

  • DJDaymos Damian® Daymos™ (@DJDaymos) reported

    @JudgeDewie @O2 Where are you based? Similar issues in West London