O2

O2 Outage

Is O2 having an outage right now?

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours

O2 Outage Chart 09/25/2020 21:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 71.66% Phone
  • Internet 16.31% Internet
  • Total Blackout 3.74% Total Blackout
  • E-mail 3.21% E-mail
  • Wi-fi 3.21% Wi-fi
  • TV 1.87% TV

O2 Outage Map

The most recent outage reports and issues originated from Wilmslow, Bolton, Marlborough, St Albans, Wandsworth, Topsham, Dundee, Bristol, Thetford, Burton upon Trent, Camberley, Birmingham, Worthing, Milton Keynes and London.

United KingdomWilmslow Internet
United KingdomBolton Phone
United KingdomMarlborough E-mail
United KingdomSt Albans Phone
United KingdomDundee Phone
United KingdomBristol Phone

O2 Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • Downtonres Carol mcCallum (@Downtonres) reported

    @O2 HELP! I bought. a third phone this morning on my O2 account.I need to change the model of phone. You have no record of my purchase and I can’t get help from CS

  • spainlover19631 spainlover1963 (@spainlover19631) reported

    @NatalieBrereton @O2 Bristol is shite for connecting on any network

  • sjb_bishop Sarah-Jane Bishop (@sjb_bishop) reported

    @O2 @vonspacebee Hi, I work for o2, and have received 150 messages between 21:01 & 21:05. I’m on a staff account so customer service is shut. FREEB STOP does not work ... STOP or STOP ALL appears to. I will send you a private message o2 @o2

  • alaniswright Alan Wright (@alaniswright) reported

    @O2 trying to get a PAC code for my O2 business phone. Phone keeps cutting me off, texting the number doesn't work, online support can't help and the support ticket is just getting ignored. Can you sort this out please?

  • 1989Craig craig.teamffx (@1989Craig) reported

    Is anyone else's @O2 down or just my phone playing up ??

  • RizzeeU RizzeeUK (@RizzeeU) reported

    @O2 Mobile internet has been incredibly slow in Cambridge CB5 area again! Not sure what I'm paying O2 for? Phone shows full signal strength with 4G apparently on, however the speed reminds me of pre 3G days. Unacceptable and unreliable, fix it now please.

  • SLH_1990 Stacey 🌺 (@SLH_1990) reported

    @O2 hi not sure if you can help me but i took out a new contract today (Apple Watch) and just realised I wasn’t asked which number I wanted it linked to (I have two) is there anyway to find this out as I’ve read it can’t be changed after so now I’m worried

  • Lovecraftianuk Livin' In The Past 🇪🇺🦇🎬 (@Lovecraftianuk) reported

    @O2 anyone else had problems with O2 account today? Just had a shedload of text messages, my account balance fell like a stone in just a few minutes, and I can't log in to their website.

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported

    @O2 But that doesn’t help me. O2 is sooooooooo ****

  • Bombuslucorum Lee Cooper (@Bombuslucorum) reported

    Hi @O2 I stupidly updated my phone to #ios14 and my signal has been crap since. I’ve not gone anywhere different, let’s face it, who can? Any ideas what the hell is going on? Ta

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Topsham, England

    @O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?

  • jajdiversity Julie-Anne (@jajdiversity) reported

    @O2 I can’t get through on chat or by phone to discuss my tariff. It looks like it’s gone up but I haven’t been notified and can’t find out anything on the app. Can you help please?

  • klee_baby Kayleigh (@klee_baby) reported

    @O2 I’m trying to pay my end of contract bill had a promise date for today and can’t get through when I call, can you help me?

  • montythemole Mark Atkinson - Run Like Duck (@montythemole) reported

    @O2 That's the problem guys. It's not an account I've created so nothing to go off. Debt agency looking into it and after trawling your poor site finally found a number to call and after phone call ping pong around your offices nobody can shed any light beyond 🤷. So yeah. Well done.

  • katebuck96 Kate Buck (@katebuck96) reported

    Just a warning for everyone to avoid @O2 like the plague, their customer service is rubbish and absolutely no help at all.

  • GlosHobby Hobby (@GlosHobby) reported

    @KieranCrown @O2 Still a problem!

  • MrCarl_D Carl (@MrCarl_D) reported

    @O2 @lravalentino I’ve been having exactly the same problem. Deleted my device and re-registered, still have the same issue. Online chat people seem clueless.

  • ailesabel aileen stevenson (@ailesabel) reported

    @O2 I am just wondering if there is any service issues in the leith area of Edinburgh as my son currently has no phone service thanks

  • JanRamsay Jan Ramsay (@JanRamsay) reported

    No O2 signal all day, what’s going on? @O2

  • JanThomson1 Jan Thomson (@JanThomson1) reported

    @pappa_mole @EE @O2 Woeful customer services. Totally useless.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I keep getting telephone calls on my mobile phone from someone saying that they are from O2 and that they are going close down my account unless I give them over £900.

  • SarahCLoftus Sarah Loftus (@SarahCLoftus) reported

    @montythemole @O2 Hope you can get it sorted Mark. That's awful and the last thing anyone needs right now! Get it fixed @O2 !

  • skrinja skrinja (@skrinja) reported

    @O2 network getting worse and worse😫😫

  • emmalouise___xo Emma Lawman (@emmalouise___xo) reported

    Yet again totally let down by @O2 and it’s terrible customer service. 100% time for a new provider where 10+ years loyalty might actually count for something #customerservice #o2

  • S2Hewitt Dr Sarah Hewitt (@S2Hewitt) reported

    @O2 your mobile reception has been getting really very poor in Southampton over the last week or so. What's happening? I'm working from home, I can't have broadband, and I rely on mobile data!

  • RachelGreenhoug Rachel Greenhough (@RachelGreenhoug) reported

    @O2 I have no issue to finish paying the six month minimum contact. What i do have issue with is the store told me to log into my account and the free one would override it. That isn't true.

  • machine01_jag Jag (@machine01_jag) reported

    @O2 Flawed if you’re asking users to disable for a more accurate amount. That’s really bad UX. Saying that great initiative. 👍

  • robathersmith74 Rob Athersmith (@robathersmith74) reported

    @O2 any chance if sorting they signal issues out in the DT3 6BW area? Shocking all week AGAIN 😡

  • Shazana_g Miiss Shaz... (@Shazana_g) reported

    @O2 why can't i make voice calls on network? Since yesterday the network have been really bad 😡