Is O2 having an outage?

@O2 your chat online doesn’t work, can you help me please

@naomilouisee @O2 I always miss out on stuff like this... pfft lol. Gratz. Hopefully one day @o2 will see how long I was a pay customer with them before having 2 contracts... and maybe take that into account lol

@O2 - why does my service reduce to a snail’s pace whenever I go into central London. 4G was working perfectly in Clapham, now I’m in Westminster and my data speed is non-existent!

Poor u!I just had a letter sent to me from a collections agency about an unpaid bill which was created when i left @EE for @O2 (good choice btw, 02 reception much better). @EE didnt bother to contact me about the bill but i do have a damaged credit report now. Keep on them& leave

Haven’t had service for two days now @O2 what’s going on 😡😡😡😡

@O2 Your network coverage just seems to get worse

@O2 anyone thinking of going with O2 this Christmas...DONT! Had the most awful experience last 2 years. All ******* liars and disgraceful customer service! Shop elsewhere! You might think your getting a good deal but your be very very disappointed!

@BMTurner88 @O2 Still pissed they never called back about the upgrade/complaint and giving out my details to an outside company ...

@O2 a phone mast in my area isn't working. Any idea on how long they take to fix

@O2 @AppleSupport - I'm unsure if im not seeing things or its actually there as me and the technician wasnt able to see anything during inspection. Thank you to both o2 & Apple for your continued support, great customer service recently 🧡.

@O2 hello i really need help with phone calls and texts as they do not seem to work for my phone all the time and its quite frustrating because i expect calls and texts but they dont get through to me which is quite annoying

Oh great can tell I'm back in the UK as no @O2 service.

Looks like @O2 is down again, intermittent ‘No service’ and no data

@O2 no service again . When is this going to be fixed

@O2 I have had no service all day! what is going on!!

@NotFakeNewsz2 @hhyphend @giffgaff @O2 I think the "sim not valid" message means your Nokia is locked to a network other than O2 so won't accept your giffgaff sim.

@sunbane7 @O2 @Aerial_Direct didn't read the emails sent afterwards because as I was aware I was a customer of o2 - not Aerial Direct. Sadly they've 'lost' all the calls where I outlined what was required and only kept the one where the agent reads t&cs to an elderly relative (contract is in their name)

@sunbane7 @O2 @Aerial_Direct problem is the contract (rolling, as far as I aware) was agreed in May - and now to 'upgrade' i'm being quoted a price which would be £520 more over 3 years than if a new customer with o2. Actually shaking with rage here.

@O2 All upgrades on the app are 36 months...Never used to be the case at upgrade

@O2 can someone help with a pac code asap

@O2 customer service is shit and communication between O2 & O2 recycle is a joke. Been bounced from one to the other all whilst you hold my device and refuse to return it. It’s my property and I will report it stolen to the police.

@O2 Your network in London Chinatown is appalling. 3 bars of 4G and nothing works. Don’t bother covering and area if you can’t take the load.

@O2 Data still doesn’t work, useless. Someone get back to me so I can cancel my contract

@O2 i have DM’d you but im awaiting a response still as my complaint has been ignored

@O2 when my upgrade arrived it was faulty, due to a mistake on your part my phone wasn’t replaced until six days later and then the Network went down. I’m paying a huge amount of money that I couldn’t use for a week. I tweeted you last week. I’d like compensation for that week

Stuck on a @VirginTrains with the worst signal thanks to @O2 #LIVMUN

@TinyDancerLou @O2 Congratulations Louise, I usually have to terminate a call to o2 early to avoid becoming dazed and confused.

@O2 Chrome is not working properly with your servers

@O2 I'm massively disappointed that it's taking this long to fix and after being a customer for over 10 years I will be cancelling my contract as soon as my current device plan pays off. 8 months now, just isn't good enough

@O2 what an awful network, robbing people’s money this time of year, disgusting

@O2 network Down in S70 Postcode, grrrr can't send texts, make calls, only use wifi sort it out please #mastisdown

I pay £20 for my @O2 top up and within a few days of doing so they have a technical issue which somehow has used almost all of my internet on my bundle leaving me with only 50mb left... How is that fair!

Hi I'm having problems with Argos gift card on 02 priority they won't accept the code what's shown too short it is needs to be a 16-18 code so they can input it into cashier's machine ta @O2

@O2 are there issues in Liverpool, no data network available.

Never using @O2 again. It's a joke and too much stress just before christmas. i am so done!!!!

@O2 rip off!!! Every month I have to call and get frustrated......travel inclusive zone included yet charged every single time.......useless network!!! Don't bother people!!!

Why does your o2 chat never work @O2

@O2 hi, i am a former customer and have an iphone 6 which i used while on o2, how do i get this unlocked as i am unable to log onto my old account now

@StephenAFenwick @O2 @EE (Previously an O2 customer) Literally got a new phone with EE last month. The price difference is negligible, But the data speeds on EE are 3,642% faster than O2.

So @O2 today I’ve had 3 separate order emails all telling me my order is on its way, all with separate reference numbers, all of which say “no result found”!! not to mention you’ve already changed my tariff over!! What is going on! Such awful customer service! 😒

@O2 You just refused to swap a new unopened black iPhone for the one my daughter wants for Xmas citing 28 days. I recommend others ditch this company. All my other phones are with EE. Many tha ks for ruining her Xmas. Disgusting customer service. I want an immediate cancellation

So @O2 tell me the bar is lifted - TWICE. Things didn’t seem right so called again and ******* down - the bar hasn’t been lifted at all. Hours wasted due to incompetence 🙄

@StephenAFenwick @O2 @EE And poor signal with O2

Thanks so much to SUMAN who took my call today at @o2 customer services 🙏🏼 sometimes it really is better just to chat to someone than have a moan on the internet 😂 excellent customer service , Thankyou! 🙌🏼

So @O2 tell me the car is lifted - TWICE. Things didn’t seem right so called again and ******* down - the bar hasn’t been lifted. Hours wasted 🙄

@O2 internet connection is really slow 😳

@O2 no phone service or data again!

@StephenAFenwick @O2 @EE Different experience for different people, I guess. O2 were meant to put their service on a Scottish Futures Trust-funded 4G mast where I live but have now declared they’re not interested. It’s now a white elephant. EE much more available here.

@o2 I’ve had problems with my 4G since your systems went down. Sort it out!!!!

@O2 I’ve don’t see how this helps.. I’ve looked in my area to see what the issue is and a mast is down... AGAIN.. I spend over £1000 pounds a year on o2 for ALL my networking.. as we don’t get any broadband, fibre or otherwise..

@O2 are you taking the absolute piss!!! I have no service AGAIN. I might just decide to cancel my direct debit if you’re gonna decide to cut my service.

4G hasn’t been working properly since the server was down, @O2 sort it out!!!!!

@O2 I’ve reported a problem. Signal keeps dropping to no service.

@O2 are you taking the absolute piss here. Yet again I have no signal!!!!!!!!!!

@O2 But I’m the customer who has reported this, I don’t expect to be ‘hit on’ by a staff member of your company. It’s harassment. I would like to know the outcome.

@O2 swapping from vid to O2 was my biggest regret of 2018. I rarely get any internet signal. It’s absolutely ridiculous.

@O2 Yeh I contacted them and they never replied. I contacted the company and they didn't reply either. As soon as you leave Waterloo data comes back. Waterloo bridge is just a void.

@DazzMatthews73 Raised this with @O2 previously. Signal around Wolverhampton, Wednesfield area is poor. Around the ground, non existant.

Everyone was bashing @O2 for their two day connection problem yet their hotspot that I’ve created on my phone had been more consistent than virgin media’s network connection. Come on the problem was supposed to be fixed 4th December. We even upgraded. @virginmedia

@O2 mum pays her brother's phone contract and sadly he had passed away. To cancel she has been told she has to pay off the contract. That's very caring of O2