O2

O2 Outage

Is O2 having an outage right now?

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours

O2 Outage Chart 07/06/2020 15:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 60.57% Phone
  • Internet 26.37% Internet
  • Total Blackout 6.27% Total Blackout
  • Wi-fi 3.66% Wi-fi
  • E-mail 2.35% E-mail
  • TV .78% TV

O2 Outage Map

The most recent outage reports and issues originated from Manchester, Plymouth, Surbiton, Rhyl, Wembley, Cardiff, Tadworth, Belfast, Sleaford, Guildford, Mansfield, Heathfield, Gortnessy, Bideford and Hammersmith.

United KingdomPlymouth Total Blackout
United KingdomSurbiton Internet
United KingdomRhyl Phone
United KingdomWembley Phone
United KingdomManchester Phone
United KingdomTadworth Phone

O2 Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • neon_studios NeonCreativeStudios (@neon_studios) reported

    @O2 I've paid over £500 for a SIM card I don't even have, which hasn't been used in 4 years, and was never mine to begin with. I read that you have hold a duty of care to customers. Can you help me?

  • eamonmcandrew Eamon McAndrew (@eamonmcandrew) reported

    @O2 impossible to speak to anyone at O2 or using the online messaging app when are you going to have a customer service operation? #We'rebetterconnected #moreforyou #shambolic

  • MrDC_Harrington David Harrington (@MrDC_Harrington) reported

    @O2 No problems. I do feel that the entire mobile industry could act stronger against fruausters. If @NASA can broadcast a @iamwill track from space, I’m sure collectively you can block and trace these individuals!

  • GemmaFarrar Gemma Farrar (@GemmaFarrar) reported

    @O2 trying to get through to pay off my device but your auto system puts the phone down on me! Any idea how I can get through??

  • emjaydavies matt davies (@emjaydavies) reported

    @O2 I keep getting told by people they can’t connect to my number, happens very often and I’ve seen it first hand. Keen to get this problem resolved. Thanks.

  • CLW1998 chloe 💫🏳️‍🌈 (@CLW1998) reported

    Seriously getting annoyed with the customer service at @O2 you cant get through to speak to someone on the phone urgently or even on the online chat to sort your account out it’s ridiculous

  • CLW1998 chloe 💫🏳️‍🌈 (@CLW1998) reported

    @O2 need your help ASAP with my account

  • MyNameIsOliverQ 👹🐵The Vigilante Sasquatch 🦧♿️ (@MyNameIsOliverQ) reported

    @O2 I have 5 connections with you & a former employee (customer for almost 20yrs) yet the prices are making me consider leaving when each are up for renewal to other networks because they offer much more for the money. Loyalty discounts don’t come close even either.

  • mattster990 Matthew Ryan (@mattster990) reported

    @AncientGleek @O2 Ive also been getting these i had 1 guy shouting abuse saying he was going to hunt me down

  • Caitlin_FOB Caitlin (@Caitlin_FOB) reported

    @O2 can’t believe how useless your customer services are. Can’t get through to speak to anyone or solve issues though my o2 like automated lady tells us to. Husbands not had signal or data for over 2 weeks now. Deffo giving your network a swerve when upgrade is due. #crapnetwork

  • Allelite999 Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Allelite999) reported

    @O2 hi, how do i cancel my subscription to Disney plus?

  • highwayunic0rns Emmie 🦄 (@highwayunic0rns) reported

    @O2 hi please can I have some urgent help??? You’ve cut my phone off because I apparently haven’t paid my bill but it says it’s not due til the 10th July???

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • AncientGleek Jan McGregor ♿ (@AncientGleek) reported

    @O2 can you help. I keep getting calls from people who say they have had a missed call from my number when I haven't called them. Has my number been cloned or accidentally given to someone else? I've had it for years and don't want to have to change it now!

  • s_trillions S.T. (@s_trillions) reported

    @Pat4Cake @O2 Damn! Who you looking to go to next?

  • tjcmorgan 😷 Tim Morgan 🖤 (@tjcmorgan) reported

    @O2 My daughter has ordered iPhone SE upgrade and was told she could change delivery address once ordered, but can’t on myo2. Need your help!!!

  • _Mark_Howard_ Mark Howard (@_Mark_Howard_) reported

    @O2 hi just wondering if your having problems? Can’t get through to O2 insurance. Phone goes down after answering my security question

  • LadyMaher Clare (@LadyMaher) reported

    @O2 your shop is still available online of course it is cos it makes you money but don't ask for any help, I just want a replacement sim or a reason why my son keeps getting call failed message whenever he tries to call, despite saying you would help I've heard nothing

  • LadyMaher Clare (@LadyMaher) reported

    @O2 Is anyone going to help with this at all? I'm getting increasingly frustrated with @O2 no help online, tried calling, no answer, I just want a replacement sim card for my son's phone or for it to do what I pay YOU monthly for

  • Emplifi_ EMP 皇帝 (@Emplifi_) reported

    I love when @O2 call me to try and sell me a new contract after they STOLE £500+ from me over a year and then said 'Yeah you're not getting that money back'. Example of a big company who doesn't give a single ****.

  • tanishajay tanisha-jay (@tanishajay) reported

    @O2 I need to claim on my insurance- broken phone but it won’t let me speak to anyone yet online it tells me to call...

  • CourtneyMcCaug3 Courtney McCaughley (@CourtneyMcCaug3) reported

    @O2 I’m already starting to regret moving to o2. Can you please answer my DM. I have got no answers to my problem

  • laurapasco laura pasco (@laurapasco) reported

    @O2 Ive just taken out a contract with you and porting my number across to your network today, I was disconnected by my previous network at 10 and still haven’t been reconnected does the number transfer normally take this long? As I have been without either phone all day thanks

  • willfarnell Will Farnell (@willfarnell) reported

    @O2 any technical issues at the moment as I can’t add a bolt on to mobile broadband and can’t access customer services to ask any questions!

  • samtobo1 Sam Toboggan (@samtobo1) reported

    @O2 your phone line keeps hanging up on me. I’m dying to call as you’ve doubled my bill and I have no idea why. Also got add ons I can’t cancel. I’ve been made redundant I need to sort this urgently

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • BenDPB BenDPB (@BenDPB) reported

    The customer service from @ThreeUK is one of the worst I have ever experienced, I left them after less than a week and went back to @O2. How in 2020 you can not get an email address to speak to someone amazes me it really does.

  • kimwim88 Kim Williams (@kimwim88) reported

    @O2 please stop using DHL as your delivery service, the items are never delivered on time,drivers never bother to ring the doorbell before leaving a card due to this we always have to pick them up from the depot 30 miles away. I've got at least 10 stores closer to me than that!

  • What_Char_Said Charlotte🐝 (@What_Char_Said) reported

    @O2 hey guys any chance you could help me with finding an old bill (not available on my o2)

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!