O2 Outage Report in Southend-on-Sea, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Wickford and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Total Blackout | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Rayleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Middle Age John
(@MiddleAgeJohn1) reported
I'm getting increasingly frustrated with @O2 the signal and network reliability is poor, call dropping out daily. I ordered an upgraded phone.... its been a week, no updates. Poor. Help
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Natbat 🦋🦋🦋
(@Nat_Bat21) reported
@O2 hi can you help at all. I’ve paid my airtime bill twice, how do I get a refund please?
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Fencemaster
(@fencemaster) reported
@O2 @GoodThingsFdn @virginmedia #O2 has gone from bad to worse. A decline in overall customer service and now little to no signal all of 25 miles from London. 18 years of loyalty and this is what I get is it? Looking to move to a supplier with a service that works right now.
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STRIDES
(@stridesshoes) reported
@O2 I have an issue which I've DMd you about. Phone will not re set abroad - no local network.. urgent
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Jerry🇪🇺🚴🏻♂️🐈 #FBPE #LibDem #NotMyKing
(@JerryTaylor) reported
@O2 why are your support lines always “unusually busy”? Have you considered being honest and just saying “our lines are always busy”?
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LeighWBA84
(@le_batsford) reported
@O2 is there something wrong with the network in East London. I've had no coverage in E9, E10, E11 or IG8. Having to send this via WiFi in a McDonalds :-(
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ZᐰK
(@JustARandomZak) reported
@Furrbaby1996 @O2 Issue with their servers. I'm having the same problem
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Lee
(@BandovBrothers1) reported
@spinningthedisc @EE @O2 True but it gives an indication and in my case does affect the quality of my surfing experience. Slow load up and stutters.
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Dan 🏳️🌈
(@danjh2010) reported
@O2 Hi, done that multiple times. It was perfect signal until a month ago and now it’s unusable
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An Audio Engineer
(@SoundEngUK) reported
@asaelliott @O2 I don't buy the "phone mast not working" crap. Their service is utterly uselss EVERYWHERE these days, they've clogged up their network by adding the Virgin Media customers but without upgrading anything. It's an absolute shambles