O2 Outage Report in Southend-on-Sea, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (33%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheerness |
Phone | |
| Southend-on-Sea |
Phone | |
| Southend-on-Sea |
Phone | |
| Southminster |
Internet | |
| Southminster |
Total Blackout | |
| Southminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@O2 I've already been talking to you via DM and you rarely read the full message/conversation! The service has been shockingly bad and losing months of my Disney+ subscription because you don't read/understand! I started migrating my service last night! #Goodbye #GoodRiddance #NotoO2
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jade
(@CHECKEREDLESTER) reported
@O2 hi there, i used my personal hotspot yesterday but i tried to use it today and it says Contact O2 to set up personal hotspot? please help
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Brian Welch
(@usercare) reported
@O2 They already knew my address and my e-mail address. I declined to give them my date of birth, and I gave an excuse to terminate the call. They had e-mailed an agreement for me to sign electronically. I checked the company out on Companies House and saw that it was very small.
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Steve Devlin
(@steve66stevie66) reported
@O2 Complete garbage. We all know why there’s no 4G available and you keep agreeing, it’s because lots of people are using it. But that’s no different than paying monthly for electricity and getting none but still being charged the same every month. It’s almost criminal, it is a Con.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if I stop using my O2 contract for 24 months will the contract cancel down by itself due to inactivity?
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Wandering in Middle Earth
(@HennieBooks) reported
@O2 Hello, I'm trying to top-up my phone online but for some reason it's not working? Your page keeps showing me after I put in my address - "Oops. We can't find the page you're after"
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Tim Edmundson
(@tedmundsonbari) reported
@O2 I’ve reoriented this again to the coverage checker on your website. You said it was fixed and it was working yesterday evening and it’s now down again.
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Caroline Ward
(@bats22) reported
@O2 After 45 mins on hold I have been cut. System makes it impossible to speak to a human. Such a poor service.
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Francesca Pearce
(@francescapearce) reported
@O2 any chance of someone in customer service answering the phone anytime soon please???? Trying to urgently sort something you guys have messed up and live chat isn’t working either???
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Adam
(@___Adam) reported
@O2 hi visual voicemail doesnt work since putting in my new sim card