O2

O2 Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 02/05/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea, Southminster, Chatham, Rochester, Rayleigh and Basildon.

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City Problem Type Report Time
United KingdomSheerness Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthminster Internet
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi

Community Discussion

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O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_benfenati Roberto Benfenati (@rob_benfenati) reported

    2 weeks without signal because you’re improving my area to finally have a better service. Can I pay my next bill just a few £ saying that I’m improving my bank account for further smoother and preciser payments? @O2

  • bestbuddybob Rob Hayes (@bestbuddybob) reported

    @O2 are all@your phone contracts 36 month or is there away to change that just went through the help@me choose process and it came up with a 36 month phone plan

  • bt4lor Brian Taylor (@bt4lor) reported

    @O2 Day 5 still no signal Cm94bq any news or update would be good to receive?

  • g_style Prosecco Proletarian (@g_style) reported

    @O2 charges 65p to share a contact! Worst service provider I’ve ever used

  • DebbieBenwell1 Debbie Benwell (@DebbieBenwell1) reported

    @O2 Christmas message is “keeping everyone connected this Christmas” My husband joined the network 4 weeks ago. Numerous calls, escalations with no call backs and having the call terminated on me yesterday equals one unhappy customer with a mobile that still doesn’t work properly

  • JoanneA47102663 Joanne Foley Anderson (@JoanneA47102663) reported

    @O2 @O2 works we’re done on the 8th but service still shocking, Emergency Calls only this morning, getting fed up of this now

  • join4te Jay (@join4te) reported

    @O2 Day 28 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • KresnaAstra Kresna Astraatmadja (@KresnaAstra) reported

    @ich_ayu @O2 In some countries, you can keep the number when you change the service provider. The number is the identity, the "religion". The provider should not hold the number hostage to their bad product and poor service.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @o2 if only you spent as much time sorting out my issue as you do telling me how busy you are and updating Twitter. @o2 and their priorities

  • Richard32204819 Richard Cross (@Richard32204819) reported

    @O2 @GoodThingsFdn @virginmedia Not impressed with the lack of customer service