O2

O2 Outage Report in Southend-on-Sea, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 03/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea and Southminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheerness Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthminster Internet
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi

Community Discussion

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O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • leavescupcakes laura (@leavescupcakes) reported

    @O2 have all the priority tickets sold out now because people who weren't on priority have figured out how to use gigs and tours? If so you should never be allowed to sell tickets again or advertise priority. I have been trying for nearly 4 hours to get tickets!!

  • emma58353952 emma (@emma58353952) reported

    @JordanKinsleyx @O2 Awful seats and the prices 😱😱😱😱

  • Stevecollins99 Steve Collins (@Stevecollins99) reported

    @O2 what a load of garbage - thousands of customers disappointed because you can't plan for a sale of Peter Kay tickets that was bound to attract hundreds of thousands of people - the sooner I can leave you the better

  • LukeBradford_ 卢克 (@LukeBradford_) reported

    @O2 I’m trying to book something urgently through the priority app, which is for an event tonight (not Peter Kay). Can you help me please? Because your app is broken 🙃

  • Jessica265xo Jessica Healy🔮💛 (@Jessica265xo) reported

    @O2 honestly this is just embarrassing now. 5 hours this has been down for. Laughable

  • Joules82 Julia Dolling (@Joules82) reported

    @O2 Still can’t get on priority, been trying since 9:30am… what with this and the sudden loss of signal everywhere I go, why do I bother !

  • Mjwilliams91 Matthew Williams (@Mjwilliams91) reported

    @O2 Been trying to get on for nearly 4 hours now. Doesn’t help that o2 priorities logged my account of the app. Can’t even get a code to sign back in

  • SleeplssInCapeT Fern (@SleeplssInCapeT) reported

    @O2 Your website is NOT working. There are some buying and re-selling tickets for exorbitant prices. This is not on and you need to fix your site and take action on the scalpers!

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported

    @O2 Utterly contemptible way to treat customers. Big difference between, its busy, you're in a queue and it simply not being for for purpose.

  • leavescupcakes laura (@leavescupcakes) reported

    @elonmusk can you kick @O2 off Twitter as they have well and truly let their customers down today! ******* bunch of wankers 😤 #peterkaytickets #peterkay ps. @elonmusk Peter Kay come back is a BIG deal over here.. hence all the upset