O2 Outage Report in Southend-on-Sea, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Sheerness |
Phone | |
| Southend-on-Sea |
Phone | |
| Southend-on-Sea |
Phone | |
| Southminster |
Internet | |
| Southminster |
Total Blackout | |
| Southminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Virginia Davis🌸
(@HHvirtualPA) reported
@clairepreesty @O2 Received a text to say code would arrive soon and never did. Closest I got having spent all day trying.
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Chris Plastow
(@KrispyLondon) reported
@barbkleeds @O2 I also had the same thing. Called customer service and they told me they had cancelled them due to a new system and a new direct debit has been setup.
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Stephen Adamthwaite
(@Adamthwaite1409) reported
@O2 So O2 are unable to follow simple instructions and as a result have cancelled my mobile phone connection instead of my Apple Watch connection. Furthermore they then cut me off whilst waiting in a queue for over 20 minutes to speak to customer services at 20:00.
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sarah bird
(@ladybirdavfc) reported
@O2 At 4pm your customer services team confirmed over the phone that the app and website had crashed at 10am and there was no update as to when it would be restored- but to keep trying. Please explain O2!!!!
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Lauren
(@Laurenp04) reported
@O2 Absolute shambles!! App has been down all day so wonder who got the tickets.. oh yeah all the money grabbing bastards to over charge people.. standard behaviour!!😡😡
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Virginia Davis🌸
(@HHvirtualPA) reported
@O2 Your app has been down all day even before the tickets went on sale. How have you managed to sell out? #O2Priority you are joke especially when sold tickets are selling for astronomical prices. Who have to sold to? Not your customers.
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Polly Hodgson
(@PolsterH) reported
@O2 Your app was down all day but still you’ve managed to sell all your presale tickets. It’s a mystery…
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gordon
(@thebiggord) reported
@O2 Shite app , shite network , conned into going on it by virgin. Need my contract to end
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Nicola Grant 🇮🇪🇪🇺
(@nicolainlondon) reported
@O2 Another who made sure to log into the app last night. Accessed it at 9.30am today, had been logged out and haven’t managed to get onto either the app or the website, despite refreshing both all day. On the couple of occasions I got a login code, error message followed. 1/2
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Rocket_Man Inplay
(@spartacus_bets) reported
@O2 @phillipc26 They will be able to take payment pal, that’s the only thing they’re good at! Can’t provide a decent service to customers tho! Absolute disgrace today, how can you be a premium network provider but website doesn’t work?