O2

O2 Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 01/20/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Southend-on-Sea, Southminster, Chatham, Rochester, Rayleigh, Basildon and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthminster Internet
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi
United KingdomChatham Phone

Community Discussion

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O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • samkkv Samuel Nation (@samkkv) reported

    @O2 My partner's phone has been cut off and she needs to speak to someone at o2, but the automated system keeps dropping the call. Can you help?

  • Beckybo68668174 Beckyboo (@Beckybo68668174) reported

    @O2 52 minutes on hold to speak to someone call handler answered the phone asked for my mobile number and then put the phone down. Disgusting

  • jrob10001 James Robinson (@jrob10001) reported

    @O2 hello why have you stopped the Priority Caffe Nero so long before Christmas? Why not run it this week whilst more people are still working but cancel it from next week until the 3rd of January??

  • jamesdoleman James Doleman (@jamesdoleman) reported

    @andyoakes @O2 CST won't talk to you as they take the hit for the disconnection on their figures (I used to work in a cancellation team for Sky and we did the same) Ask for a supervisor and say you are going to talk to Ofcom if they don't cancel.

  • Lisasherratt Lisa Sherratt (@Lisasherratt) reported

    @O2 - trying to swap my SIM but apparently in my reply with the security code I'm using the number in the wrong format, your call centre has 30 minutes waiting to get through.... PLEASE HELP!

  • Golfing_grannie Marcia Malia💙 (@Golfing_grannie) reported

    .@O2 Disgusted that because of local “upgrade” work we are on Emergency Calls only until 18th. A lot of people no longer have land lines. How are they supposed to manage for five days? It took me over 1/2 hour to send a text this morning.

  • thedaphne_ D (@thedaphne_) reported

    @O2 can somebody reply back to my dms please? The worst people to get hold of.

  • bettingwizard4 ArsenalWillBeTheDeathOfMe (@bettingwizard4) reported

    @fairyscience @O2 I’m the same tried to contact them and can never seem to find an option to chat to anyone

  • Pickup_Films Josh Pickup (@Pickup_Films) reported

    @O2 @Adam_JamesW So did I. No update or response. Just took my money, lied about stock status, then don't reply. @O2 are going to get in serious trouble for this. Its actually criminal

  • LeenaD74788779 Leena D (@LeenaD74788779) reported

    @O2 tried to get my sweet treat from Greggs today and been told it’s not working. I’ve clicked use now so it’s now lost ?