O2 outages and service status in Southend-on-Sea, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southminster
|
Phone | 2 months ago |
|
Chatham
|
Phone | 3 months ago |
|
Chatham
|
Wi-fi | 3 months ago |
|
Chatham
|
Internet | 4 months ago |
Community Discussion
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O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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TheRealVL (@therealVL) reported from Rochester, England@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Heru (@Heru_Act) reported from Wainscott, England@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Charlie (@eclipsed) reported from Southend-on-Sea, England@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, EnglandHi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Ginginati (@Ginginati) reported from Gillingham, England@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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Taryne_she_runs (@Tarynenicol) reported from Rochester, EnglandApple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, EnglandCome @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Xtine (@ChrisKapopo) reported from Rochester, England@CaffWilkinson @O2 @Sony That's not good customer service
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Ryan (@rightwingback) reported from South Woodham Ferrers, England@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Rebecca Court (@beccicourt) reported from Rochester, England@O2 @XiaomiUK A new phone would help the new me be even better
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TheRealVL (@therealVL) reported from Rochester, EnglandI know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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TheRealVL (@therealVL) reported from Rochester, EnglandAnyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off
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duncan atkins (@duncanatkins) reported from Gillingham, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca C 💙💙💙 (@artdeco_fan) reportedYour complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2
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Matthew Ridsdale (@MattRidsdale) reported@O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.
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Steve Joyce (@SteveJoyce14) reported@GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳
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Paul (@ToeStrike) reported@TakeThatClouds @O2 I'd say you satisfied the requirement. The person you dealt with decided they didn't want to help that day, or take the risk. It's hugely frustrating to deal with O2 on any level.
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Cody (@CodyButton77) reported@O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.
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Dr Sonali Misra (@MisraSonali) reported@O2 I am travelling internationally and your app Help centre isn’t showing me any options to speak to an agent. And I don’t want to make international calls to your call centre. Please help. I have been wrongly charged for an extra month
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anthony chilvers (@anthonychilvers) reported@O2 no network signal for two days now
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Stuarty Mccarroll (@Stuartylovesya) reported@BelfastGiants @O2 I know it's been less than 24 hours, but i wonder how the jersey sales are going in comparison to previous seasons... 👀I'd guess they haven't gone well. Still time to rectify these poor decisions. White jersey is fine, the other three, horrible... Giants logo HAS TO BE central
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Sarah Loughran (@SarahDruscilla) reported@O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!
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Cheryl Irving (@Dezrezchez) reported@O2 I am receiving updates already, however, I’ve just had my bill and because I have to switch my WiFi off to view it, I can’t because I have no signal. This has been ongoing for over a week now. It would be nice to have solutions not excuses!