O2

O2 Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 01/30/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Southend-on-Sea, Gillingham, Rochester and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Total Blackout
United KingdomGillingham Phone
United KingdomRochester Phone
United KingdomChatham Internet
United KingdomSouthend-on-Sea Phone
United KingdomChatham Phone

Community Discussion

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O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RomeoFiveSix Romeo Five Six (@RomeoFiveSix) reported

    @o2 why does your wevsite and my order confirmation email not include a delivery date for a new iPhone? If my new phone doesn’t areive next friday then i’ll be cancelling it as knowing how crap you lot are i’ve hedged my bets and pre ordered from Vodafone also.

  • metoyou123 metoyou123 (@metoyou123) reported

    @O2 your customer service is an absolute joke

  • ChloeLiddle8 chloe (@ChloeLiddle8) reported

    @O2 please let me win tickets to see #dontworrydarling in Durham cinema... I've spent all my money on Harry already so Please help me out

  • RomeoFiveSix Romeo Five Six (@RomeoFiveSix) reported

    @o2 why does your website and my order confirmation email not include a delivery date for a new iPhone? If my new phone doesn’t areive next friday then i’ll be cancelling it as knowing how crap you lot are i’ve hedged my bets and pre ordered from Vodafone also.

  • nwinny72 Neil W (@nwinny72) reported

    @O2 A formal complaint has been lodged.

  • LewisBuxton Lewis M. Buxton (@LewisBuxton) reported

    @O2 Hey. I’m in the process of upgrading and have paid the remaining on my contact but something went wrong and I can’t finalise. I do have a reference code though. Help!

  • Martinedwardle2 Martinedwardlejeune (@Martinedwardle2) reported

    Hey @O2 if you offer a phone call appt at 13:00 to discuss poor customer service and then don’t bother to call on time/at all, what message does that send out?

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 @_rachelllll I’ve tried this too and spent ages on the phone to @O2 and still no help. You’re in violation of your contract I believe as I can’t even call 911 lots of times.

  • lrakhit L R (@lrakhit) reported

    @O2 my odeon movie code is not working.

  • pompeyblustu pompey_blu-stu🐎👟🎮 (@pompeyblustu) reported

    This also means recordings, catch up everything doesn't work. Absolutely appaling. I cant even use my phone as mentioned I have to use WiFi calling for @o2 to work now I have no WiFi I can't accept or make calls either. Shocking. The fact you 2 partnered makes perfect sense.