O2

O2 Outage Report in Southend-on-Sea, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 03/01/2026 20:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea and Southminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheerness Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthminster Internet
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sehriishh_x Sehrish ❤️ (@sehriishh_x) reported

    @O2 Appalling customer service. Can’t wait for my contracts to end so I can move. Don’t think about switching to O2.

  • PandaCat91 🐈Kellyann🦕 (@PandaCat91) reported

    @O2 been trying to pay my bill for the last few days. Managed to pay the airtime but I can’t pay my device plan, it says it’s been paid. Spoke to one of your agents who told me to call you, but how is that possible when I am suffering from hearing loss due to a bad ear infection.

  • sehriishh_x Sehrish ❤️ (@sehriishh_x) reported

    @O2 Worst customer service. Wouldn’t recommend o2 to anyone. Don’t care about giving customers the best experience, just a matter about money. Been with them for ages, got over 10 contracts with them. Can’t wait to leave. I’m paying a lot of money for sims that don’t work.

  • Thesandboy01 Kevinc (@Thesandboy01) reported

    @O2 Awful event, sorry

  • Deborah_Doodles Deborah Doodles (@Deborah_Doodles) reported

    @O2 Hello, I added credit from airtime rewards but instead of renewing my big bundle, the credit was just put on my account and is running out much sooner. Can you help?

  • nathant1985 Nathan (@nathant1985) reported

    @Gatt_ @O2 Pretty poor speed for 5G, granted lots of variables

  • I4mL3gi0n I4mL3gi0n (@I4mL3gi0n) reported

    @O2 I'm not roaming in the eu. I'm in my bloody house and this is the crap service i am paying for!

  • sajadahmed636 Sajad (@sajadahmed636) reported

    @o2 someone help now was fuckery cant 24-48 hour call back a d now its 96 hours and nothing

  • NormantonRegina Regina Normanton (@NormantonRegina) reported

    1 of 2 @O2 How many times do I have to be promised a manager call back within 24-48hours for it not to happen? And when it finally does happen after 5 attempts, I’m promised if I give him 48 hours to sort the issue he promises it’ll be sorted’.. doesn’t get sorted🙄….

  • dynamicdragon2 Beth 🤓 (@dynamicdragon2) reported

    @O2 your 4G coverage is absolutely shocking, £30 a month airtime for unlimited data which never works 👏🏻