O2 Outage Report in Southend-on-Sea, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea, Southminster, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Sheerness |
Phone | |
| Southend-on-Sea |
Phone | |
| Southend-on-Sea |
Phone | |
| Southminster |
Internet | |
| Southminster |
Total Blackout | |
| Southminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Ross
(@Ash_R86) reported
Trying to get through to @O2 either online or by phone is an absolute shambles. I mean I understand things are difficult right now but you want me to pay for a service which I can’t pay for online and your options are useless. When I do get through I’m met by the rudest staff.
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G🏴🏴
(@scottishgirl201) reported
@TheRedSoph @O2 @EE We were with o2 years ago but when moved house signal was non existanr so got ee been with them for 10 years plus no bother x
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sushi
(@avid__fan) reported
@O2 Hi I have just joined you and wanted to add your big data 100 gb package. Unfortunately, it only allows me to add it starting next month. I need that extra data now to work whilst I am in isolation. Don’t seem to be able to actually speak to anyone on 2202 Can U help?
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Lauren
(@LaurenVic26) reported
@O2 hi I’ve sent a DM if I could get some help please. Thank you
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Annaliese Horton
(@AHortonPilates) reported
@O2 I have been show how to reset the network on my phone, that there are no problems in my area although latest data was from 11th jan and sent a new sim which I don't think is the issue. Service has always been bad now I spend most of the day on emergency calls only.
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Annaliese Horton
(@AHortonPilates) reported
The irony of being contacted by @O2 about your recent experience of calling customer services for help but being unable to reply to the message because your service is still so rubbish 🙄
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Eddie Fiore
(@F10ree) reported
Anyone else having problems getting through to @O2 ? Cannot chat with them online and getting cut off every time I ring up?
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JoMcJo
(@JoMcGrath8) reported
@O2 Your call handler refused to put me through to that team because I didn’t know the password on the account even though I could answer all the other questions. She was rude and unhelpful despite me explaining that this had been discussed with that team already
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Phil Burkett
(@PhilBurkett) reported
@O2 She did that. You suggested popping in to a local O2 discuss. (HELLO! WE'RE IN LOCKDOWN AND COULD BE MONTHS TIME WHILE STILL THIEVING FROM HER!!?) What are running here some old fairground side show where the customer can never win?
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Kevin Bayliss
(@gsxturbor) reported
@Gag_N_Bone_Man @O2 Same 512gb 5th Feb why is no other provider having problems delivering on time or even early in some cases