O2 Outage Report in Southend-on-Sea, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Chatham, Rochester, Rayleigh, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Phone | |
| Rochester |
Internet | |
| Rayleigh |
Phone | |
| Basildon |
Phone | |
| Wickford |
Total Blackout | |
| Gillingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Flaherty
(@RayFlaherty) reported
@O2 Thx for the reply but “new codes were added to the app earlier” doesn’t really explain anything. I went to @oneills_pub & the staff there told me that the o2 codes were not working so I was denied 2 free drinks for me & a friend. Why stay with o2 if things like this happen?
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andy carter
(@andycar80181568) reported
@O2 you’re trying to charge me for a sim that I’ve never received wtf on the phone for over 2 hours to try and sort! angry is an understatement 🤬😡🤬
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Phil Reynolds🇬🇧
(@Barbaran1961) reported
Spoke to three people who couldn't help me, then I was put on hold for 1 hr 10mins until I spoke nice lady who said she would raise the issue again! @O2 come on 15 days since buying @AppleSupport watch and can't use it for what I purchased it for :-( @Ofcom
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Kate Smith
(@KatePinkSmith) reported
@O2 Guys you’ve got to reply to my DMs as you need to cancel my order that you’ve handled shambolicly. So frustrating to see you replying to everyone yet ignored my messages since 6pm yesterday. Just. Unacceptable. I’m now also going to change networks.This lack of service is a joke.
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David Crompton
(@_DavidCrompton) reported
@O2 I am officially asking for case management for my issue. Your complaints dept managed to resolve my issue for 3 hours before I stopped receiving SMS from short numbers again. I’m back at square one and this requires case management.
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TheMaltQormi
(@TheMaltQormi) reported
@O2 I want to temporarily change the spend cap on my phone. Can you help please ?
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Kate Smith
(@KatePinkSmith) reported
@O2 Too late! Watch cancelled. Contract cancelled. Been your customer for 10+ years. I won’t tolerate this lack of service.
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Lynsey Drummond
(@lynsey_drummond) reported
@O2 been a customer of yours for alot of years, have enjoyed the 25% airtime discount for nhs staff. Upgraded my phone to be told that because the first 3 months are free, nhs discount cannot be applied to new contract. Was unaware and very disappointed 😔
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MD. We’ve never had it so bad. 🇺🇦🇬🇧🇪🇺
(@surfdoctor) reported
@bmay @O2 You should try @EON_SE_en On hold for 1 hour 25 minutes to discuss my account because their website continuously crashes, oh and they close at 4pm on a Friday and don’t open at weekends and ignore any social media messages. Diabolical customer service.
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Charles Roskilly
(@CharlesRoskilly) reported
@O2 @emmasanderson87 Hi o2, I'm glad to see you've replied to the tweet @emmasanderson87 sent 59 minutes ago.....just wondering why you haven't replied to my multiple tweets and DM's since 8:30am this morning. Your system of replying seems to be a mess. Second evening with no service for me!