O2

O2 Outage Report in Southend-on-Sea, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 02/17/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Sheerness, Southend-on-Sea, Southminster, Chatham and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheerness Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthminster Internet
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi

Community Discussion

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O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • helsied Helen Dillon (@helsied) reported

    @O2 where has my priority odeon code gone that I saved this Tuesday evening? My husband and daughter have the same problem- so our planned cinema trip is looking ££ can you help?

  • shaikaftabalam aftabalamshaikh (@shaikaftabalam) reported

    @O2 what a lousy customer service replying to messages after 10 hours @virginmedia

  • Harrijoseph Harry Joseph (@Harrijoseph) reported

    @O2 Is there any issue? I’m based in Walsall. I have no internet and can’t make outgoing calls at all. Pay monthly customer.

  • CM_Bilmes Christopher Bilmes (@CM_Bilmes) reported

    @O2 help! Am in Spain for a few days. Am PAYG. Have data roaming on. Have texted TRAVELON and had confirmation text back. Have a big bundle. Cannot get any data connection at all. Phone is up to date. What do I need to do???

  • ellenfrann Fran (@ellenfrann) reported

    @O2 came off the phone to my friend who’s had a meltdown because of poor customer service. She’s had no service for 10 days, tried to call 6 times, one call attempt took 2 hours, and been hung up on twice 😣 she’s so disappointed. Please help resolve this

  • elle_41 danielle🌿 (@elle_41) reported

    @O2 Im still waiting on a reply it’s been 2hrs now, I get that you might be busy but I really need to know if my orders been confirmed. I have a 14 day cooling off period with ee where I can cancel my contract as I really want to switch to o2

  • allyc375 Alison Cameron 🤍❤️🤍 (@allyc375) reported

    @Madnotbad60 I have not had a single positive experience with DPD. Am not happy with @O2 who flatly refused to deliver my phone on a Saturday. I have been a customer of theirs for 20 years. Not for much longer after this experience.

  • TirionOnTheHill N.ois.E (@TirionOnTheHill) reported

    @O2 is there a way of a customer checking O2 roaming data used, as the o2 app only allows me to check Uk data that has been used. Relying on a text message when near to the limit isn’t the most helpful in my situation, thanks

  • Jon_oh_oh_7 Jonathan (@Jon_oh_oh_7) reported

    @O2 Ah thanks i thought that might be the case, how wud i cancel it? Through my o2 app or directly with the provider?

  • ash_lfc1997 Ash (@ash_lfc1997) reported

    @O2 According to my wife it has. But that's no good to me when I'm at work. I was told that I would be put back to my old provider by 6pm yesterday but that never happened. Shite customer service