O2

O2 Outage Report in Southend-on-Sea, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southend-on-Sea, England 03/17/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southend-on-Sea, England

The most recent O2 outage reports came from the following cities: Sheerness and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheerness Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthend-on-Sea Phone
United KingdomSouthminster Internet
United KingdomSouthminster Total Blackout
United KingdomSouthminster Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RabbaGnosis Rabba (@RabbaGnosis) reported

    @O2 How can you access the network checker if the network is down? I know you've had your ceiling ripped off but presumably your masts are all standing. Terrible reception today, is this due to overdemand, just no way of telling.

  • ashtonkooltchxr Ash (@ashtonkooltchxr) reported

    Power cut has been joined by intermittent cellular outage from @O2 😭

  • lostinwonder Ellie O'Brien (@lostinwonder) reported

    @O2 My coverage checker says good but literally not had any signal all day!

  • Liam_batch Liam Thomas (@Liam_batch) reported

    @O2 My network is still down..? Having to just use WiFi

  • DEMO__E Ethan (@DEMO__E) reported

    @O2 is it possible to cancel a return of phone under the 14 days return only decided to keep the phone. ??

  • nickeady Nick Eady (@nickeady) reported

    Hi @O2 I logged a call in April 2021 reporting no signal in CM144HN. Since then I have been getting regular auto texts advising you are working on it. Can you please give a real update as the problem remains.

  • Bluebird_McCord Honor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍡 (@Bluebird_McCord) reported

    @O2 hi there! I’m trying to talk to someone in the billing department but struggling to get in touch as the number I call gets diverted, even when I call from another number. Any help appreciated.

  • thisiswiss Angela Tobin (@thisiswiss) reported

    @O2 Hello! My mother has a contract with you but she would like to cancel it. She has dementia and has struggled to use the phone for a long time. Is she able to give 30 days notice to cancel by email?

  • rubyannelines RUBES 😁🌈 (@rubyannelines) reported

    @O2 I’ve purchased a new phone from you and had an extra of free Apple Music. The link you’ve sent me won’t work. 😩 #Help

  • pcorless Paul Corless (@pcorless) reported

    @O2 Its been 5 weeks. Whether engineers are aware of it or not it isnt being fixed. I get the pointless updates. Wifi calling is no good outside. Cannot get internet via 4g outside. You are breaking my contract, so probably time to cancel and leave for free.