O2 Outage Report in Southend-on-Sea, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (55%)
-
Internet (25%)
-
Total Blackout (14%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Southend-on-Sea, England
The most recent O2 outage reports came from the following cities: Gillingham and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Phone | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Rayleigh |
Phone | |
| Chatham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
-
Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
-
Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
-
Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
-
duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
-
Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
-
Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
-
TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
-
Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
-
Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
-
Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
-
Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
-
TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
-
Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
-
TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
-
Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
-
Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
-
Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
-
Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
-
Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Allen
(@_roballen) reported
@O2 has the free coffee now completely gone from the priority offers? Don't want an unhealthy sweet treat, just a coffee!
-
Christopher Watts
(@Chris01399) reported
@O2 @LutzSchueler Keep getting denied new contract by third party due to your credit check. 15 years loyalty and always paid bills. Customer service terrible. Can you fix?
-
Durutti Degian 🏳️🌈🏴☠️
(@durutti13) reported
@O2 I wonder if you will ever stop charging me for the "free" Audible. I am trying to cancel for months.
-
Lee Lucas
(@lucas232957c) reported
@O2 the worst call centre experience I have ever had#sort it out
-
Christine Sutherland
(@__christinejane) reported
O2 decided to CHARGE me my blue light discount for the past 2 months instead of discounting me. Phoned and the person took the discount off instead of fixing the problem. Been trying to get in contact with @O2 for the last few days to resolve it with no luck! #badcustomerservice
-
Roisin Gardner
(@ROISINCG) reported
When @O2 send you a final bill but it’s impossible to get through to anyone and pay it 🙃 never been so glad to leave a provider! Looks like I need to waste another 3 hours tomorrow on hold. How long do I wait before I assume they don’t want my money?
-
Christopher Watts
(@Chris01399) reported
@O2 absolutely shambolic customer service trying to fix issue with credit score. Spoken to 8 customer service agents and 6 hours on phone - issue still unresolved. Staff utterly unhelpful. Will you fix?
-
sylwia_samba
(@Miss_Sis_) reported
@O2 why i do not have internet in tube anymore? And btw since few days i am not be able to be in touch with your online service- all the time there is info you are busy- is is disapointed and im trying to veryfy why again you increased bills
-
Nigel K 〓〓
(@NDK72) reported
from
Warkleigh, England
Once again dealing with @ee for an improved sim only contract x 4 is fruitless. Decent 20gb 5g 24m deal for £9/month, only for BT broadband customers, **** all for a customer of 12 years. @O2 do 20gb for £8/month ffs
-
Wúrà
(@wuraa_ola) reported
@O2 why has there been no signal on my phone for a few hours now?? This is literally an emergency and you have the nerve to implement a price increase! Consistently being passed around your incompetent customer service! @02 and @virginmedia are a complete joke