O2 Outage Report in Chatham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Chatham, Kent, England
The most recent O2 outage reports came from the following cities: Chatham, Maidstone, Canvey Island, Grays, Snodland, Southend-on-Sea, Rochester and Swanscombe.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Adam | Lewis (@porter_a2m) reported from Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Sarah Lemmerman (@leanwithlemon) reported from Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Jake Strevens (@JakeStrevens) reported from Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Neil Bloor (@neilbloor) reported from Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Mirella (@Mirella2401) reported from Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Joe (@chubbyjoeforza) reported from Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Jill Docherty (@JillDocherty) reported from Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Rebecca Court (@beccicourt) reported from Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Xtine (@ChrisKapopo) reported from Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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john flood (@johnbarbiebutt) reported from Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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TheRealVL (@therealVL) reported from Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Taryne_she_runs (@Tarynenicol) reported from Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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TheRealVL (@therealVL) reported from Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Paul Stevens (@PaulStevens1991) reported from Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL (@therealVL) reported from Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Liam Foster (@LiamFos78239707) reported from Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carrieanne Rourke (@Cazzaap) reported
@O2 any update on restoring signal in the NE6 area?
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Chris Swinbourne (@swini13) reported
@O2 dm sent for help
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Jake (@JakeExec) reported
@jonpod1 @O2 Mate if you live in Cardiff move to Vodafone they control the zone so much better service !!
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Lucy Browne Genealogy (@LucyBrowne63) reported
@O2 No response to DM: Internet on and off all morning. Contacted provider who says you haven't reported a problem. Switched router on and off. Data also uses 02 so no phone either. My business is based at home and I'm very stuck.. #O2 #CustomerService #IsThereAnyoneOutThere?
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Ian Brown - New Town Independent. (@usukgoose) reported
@O2 And never recieve any actual customer service from o2
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Molly Etherington (@MollyEtheringt3) reported
@O2 I have an international bundle but I can't get on the 02 network? How do I get this to work?
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Grrooves💚 (@grrooves) reported
Cancelled contract with @O2 as service so poor. Was promised to not be charged penalty for leaving early. £56 taken from my account this morning anyway. Terrible company.
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Shirley-Anne McMillan (@shirleyannemcm) reported
Just in case anyone's trying to phone me- my SIM has been inexplicably not working for a few days. Waiting for @O2 to make it work again...
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Lex (@stavrosRN) reported
@O2 The mountain side being in North Africa. Greece, Dublin, Spain and France earlier this year, no connection issues at all. Each time I return to the UK guaranteed full 4/5G with an exclamation point
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Charo (@charo_uk) reported
@VMO2News @virginmedia @O2 Virgin media is not what it used to be. The conexión has been awful in the last year and the customer service is appalling.I spent 1.5hr on the phone, spoke to 4 different people & they hang up on me saying they had issues and will call me in 20min. I’m still waiting 3 days later