O2 Outage Report in Chatham, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chatham, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Williams
(@ChrisWill_UK) reported
@ChallengeFs @BBCNews @O2 Liar or idiot - which are you?
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deb garrod
(@debdebgarrod) reported
@O2 You are texting me a survey about the quality of your network coverage, and as it is so terrible, I can't reply as it won't deliver! Surely this is skewing your results!! you should provide an alternative option eg through email or WhatsApp! #thinkagain #outsidethebox #0sat
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Katy Markham
(@KatyElleBlake) reported
@O2 Unbelievably, for the fourth time this year, you’ve cut me off again. Your Resolution Experts have been dealing with this for me since September; and I’ve heard nothing since early Jan. I need someone to escalate this too as a matter of urgency now… it’s beyond ridiculous.
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Rainbow
(@RainbowSerina) reported
How can @o2 justify this behaviour? Going back on the agreement is bad enough but to then demand a reconnection fee because she was disconnected through no fault of her own is utterly appalling. Sort it out please @o2.
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Mark Segal
(@marksegal) reported
@O2 Hi, I just upgraded my phone to a different network provider but need to unlock my old phone. I can’t do this online any more as I have been locked out of my o2. I tried calling but couldn’t get to speak to someone. Can you help with this?
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Rainbow
(@RainbowSerina) reported
My partner recently had to suddenly and unexpectedly give up work due to disability. The sudden loss of income meant she would struggle with bills, so she contacted @o2 who said they’d support her by giving her a 50% discount while she waited for her PIP to get sorted.
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Sarah Johanne
(@sarah_johanne) reported
@O2 never had such horrendous customer service in my life, can someone competent please contact me as I can’t get anyone with half a brain on the phone
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ChallengeManFS
(@ChallengeFs) reported
@BBCNews @O2 ...It very nearly cost me am extra £250 a month on mortgage for 5 years. That would have been £15,000 extra on that alone. @o2 were remorseless and pretty much refused to help. Shocking companies can do this.
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Samuel Melrose
(@c4rdbo4rdf5h) reported
@Ofcom @O2 honestly, for saying the switching experience is supposed to be easier now, I’ve had a pretty ****** time with it. @SkyUK I wish you supported Apple Watch Cellular plans or I’d have never switched away! (Or tried to, lord knows if it’s ever actually going to happen).
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john
(@jhargie4) reported
@MarkEvansO2 @O2 seems either my 3 o2 handsets are faulty or there’s an issue with the my o2 app trying to make payment the payment screen fails as does most of the links. When i speak to customer service it’s always no issue with the app or the o2 network so must be the handsets