O2 Outage Report in Chatham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chatham, Kent, England
The most recent O2 outage reports came from the following cities: Sheerness, West Malling, Southend-on-Sea, Grays, Chatham, Rochester and Maidstone.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@JayAlex9696) reported
@sekacyecats @O2 @giffgaff I moved from Vodafone to GiffGaff and it’s the worst signal everywhere I go. Can’t even play full videos on Instagram without it going off
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The Craft Diner
(@thecraftdiner) reported
@EE No need ! It’s all gonna be bla bla bla bla ! All talk no action ! U can aim whatever u want,u just became like @VodafoneUK & @O2 ! As bad as their customer service,ur not any different then them ! Shame again. !
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ForzaTottenham
(@grime_vintage) reported
@rp7673 @O2 @EE Think you’ve been taking too many EE’s mate, EE are terrible
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TTV YaBoyMonkz
(@YaBoyMonkz) reported
@O2 wtf is happening to your stupid horrible cheap signal!!! Every 5 mins my signal goes on my phone! Every 5 mins my 4g goes off and my internet, honestly you've got to be the worse company out there now for sure. You basically don't get signal with O2 anymore is that! #slow.
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Binyizdabbalah
(@FunkadelicHorse) reported
Hey, @O2, get a customer website that isn't a kafkaesque deliberately unhelpful bloody nightmare.
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Andy Morton
(@AndyMortyMorton) reported
@O2 Well I log in with my email and my email is under ‘sign in details’ on the manage details tab….I think you have my email.
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David Crompton
(@_DavidCrompton) reported
@O2 ive never had such a terrible service. 1 week in and it’s gone from bad to worse. I now can’t use Apple Pay, iMessage or FaceTime because of issues on your side. Am I entitled to any compensation for loss of services.
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JD
(@JD82__) reported
A bi-annual tweet telling you don’t use @O2. Pay a hefty phone insurance fee pm on the off chance, had to use it, got sent a scratched replacement with software issues and was told I’d either be without a phone for 2 weeks or buy a cheap handset that if not get reimbursed for.
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David Wheatley
(@davwheat_) reported
@wifiwired @O2 @VodafoneUK Yes, was later worked out that n78 would remain on 8TRx, but no radio has been installed for it yet. Was scheduled for 30 Jan, but never came to fruition, sadly.
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olivia
(@bigkitchxo) reported
@O2 worst customer service, cancelled a contract within a day of taking it out and now getting letters claiming I owe them... can't even get through on the phone either 🙄😤