1. Home
  2. Companies
  3. O2
  4. Chatham, England
O2

O2 Outage Report in Chatham, Kent, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chatham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chatham, England

The most recent O2 outage reports came from the following cities: Sittingbourne, Gravesend, Maidstone, and Sheerness.

CityProblem TypeReport Time
Sittingbourne Phone 26 days ago
Gravesend Phone 26 days ago
Maidstone Phone 27 days ago
Sittingbourne Wi-fi 28 days ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

  • kentgirlie
    Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • mikebahirathan
    Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • Tarynenicol
    Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • PaulStevens1991
    Paul Stevens (@PaulStevens1991) reported from Newington, England

    @O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!

  • BigTentSocial
    Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England

    What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • JillDocherty
    Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • leanwithlemon
    Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • JakeStrevens
    Jake Strevens (@JakeStrevens) reported from Hartlip, England

    Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10

  • beccicourt
    Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • LiamFos78239707
    Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • JonathanCGroves
    𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHuntTheMunt
    Mike Hunt (@MikeHuntTheMunt) reported

    @EnglandRugby @O2 Don’t need to hear the sales pitch to win over the supporters and paymasters. Just need quality coherent rugby and the sacking of the overpaid asleep at the wheel Bill Sweeney. Focus on the important details, not the fluffy marketing crap.

  • CCFC_dirren
    darren (@CCFC_dirren) reported

    @O2 Hi, I have an extra for amazon prime to redeem but when i click the link and login to amazon i get an error "Activation error We've encountered a problem. Please try again." what can i do to resolve

  • MarkBut64040622
    Mark Butterfield (@MarkBut64040622) reported

    @O2 I have been o2 customer since 2018, due to the mid contract increases, I will not renew my contract and will either switch to Sky or Tesco mobile. Both of these companies don't increase their prices mid contract. I recommend current and potential o2 customers to avoid o2.

  • dkinnear
    David T Kinnear (@dkinnear) reported

    @O2 Try looking on my account? It's been months now. I ordered / purchased an esim, not a physical sim. Then was told they couldn't activate it online/in the store/on the phone - so I was told by your rep they needed to send me a physical sim as a step in the solution.

  • AmandaM47407553
    Amanda (@AmandaM47407553) reported

    @SallySarah74 never bloody ends does it im with @O2 and got the same bloody message ffs

  • SiimonH
    Simon Lee Harris (@SiimonH) reported

    @O2 Why have you suspended my network connection?? I have sent off for a new Sim, but I haven’t activated it yet?

  • chireg69
    Lee Jones (@chireg69) reported

    @O2 Bollocks to you and your 17% price increase. Thieving off customers in times of trouble. In fairness though, how's anyone suppose to survive on only a few billion quid profit! Absolute scum of the earth.

  • dkinnear
    David T Kinnear (@dkinnear) reported

    @O2 So they sent me a physical sim for the number - then everything went silent. There was no further communication and there are no instructions for installing or activating it. I went to the Oxford Circus store - they couldn't help.

  • theboytooley
    Dave Tooley 💙 (@theboytooley) reported

    @o2 Your data speeds and signal strength are toilet. What’s going on? And you want to whack another 13% on top of my monthly rate…!?

  • ASwainbank
    Arielle Swainbank (@ASwainbank) reported

    @O2 I would like to change my sim and tariff - went into store and they said they couldn’t help me - that I have to call customer service to change anything.