O2 Outage Report in Chatham, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 22: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chatham, Kent, England
The most recent O2 outage reports came from the following cities: Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Phone | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Grays |
Phone | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Beanhead
(@Beanhead1411) reported
from
Key Street, England
looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Salopcast
(@salopcast) reported
@O2 @craigybratt It is the same at Salop, I moved to three. I can actually send a text now; it was that bad. When I quit they said, oh you have been with us for nineteen years and I replied, yup and you offered me nothing all these years
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Delusional.
(@ScouseGoth) reported
I'm very impressed with @O2 as a network, I got a sim only with unlimited everything, on a virgin media Black Friday deal for £25 a month. Using it for work with a Galaxy S9 as soon as the S23 is out I'm diving straight into a contract with them. There beating Vodafone by far.
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Sophie Randall
(@sophievrandall) reported
@O2 I rang yesterday to complain that I wasn’t receiving any signal on 4G/5G or having clear phone calls. You’ve sent me a new sim/ waiting for a technician to call but you’ve deactivated my sim!!! How am I suppose to answer your phone call? How am I meant to use my phone!!
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Craig James
(@CraigSJames) reported
@O2 Hi, I tried the website and it’s the same thing. When I make the payment it looks like it’s processing but just times out. I’ve tried 3 bank cards and Apple Pay. Same problem each time.
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Laura
(@florabynight) reported
I used to love @O2, but my goodness you have pushed me to the edge over the last few days. Your physical SIM to eSIM transfer process is ridiculous. And that’s without your staff randomly switching off my service for no reason. Please get better!!!
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Ananth
(@Ananth88615162) reported
@O2 Update: DAY 8 still no resolution and unable to receive calls as my number port issue is not fixed , absolute joke, promised calls for manager , not a surprise no one had the courtesy to call me back.
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Jani 🇫🇮
(@jvnitech) reported
@O2 @ShepSqueeze Please fix this - I have been online every Wednesday at 2pm and not been able to get the tix in months. We know it's popular benefit but please at least stagger the tickets or something.
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Lee
(@LeeDeacy90) reported
@O2 I recently upgraded my phone and can no longer join the wifi on the underground. The manage my 02 wifi link on the 02 app doesn’t work?? I have tried using wifi, data, different computer, I have turned off my phone & reset my network settings, Can you get this resolved asap?
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Rick Fisher 🇬🇧🇸🇪🇫🇮
(@drpie53) reported
Thanks to @O2 for resolving my issues whilst overseas
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cai
(@calriver38) reported
@O2 hi, you didn't take my direct debit today, is that because of Christmas? Also i realized that you never billed me by email, have you stopped doing it that way? Thanks.