O2 Outage Report in Chatham, Kent, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Chatham, England
The most recent O2 outage reports came from the following cities: Sittingbourne, Gravesend, Maidstone, and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne
|
Phone | 27 days ago |
|
Gravesend
|
Phone | 27 days ago |
|
Maidstone
|
Phone | 28 days ago |
|
Sittingbourne
|
Wi-fi | 29 days ago |
|
Maidstone
|
Phone | 1 month ago |
|
Maidstone
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, EnglandCome @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, EnglandWhat’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Xtine (@ChrisKapopo) reported from Rochester, England@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL (@therealVL) reported from Rochester, EnglandAnyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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TheRealVL (@therealVL) reported from Rochester, England@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@O2 can not access my account online to find out when my contract is up HELP needed
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Paul Stevens (@PaulStevens1991) reported from Newington, England@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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john flood (@johnbarbiebutt) reported from Stone, England@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Jill Docherty (@JillDocherty) reported from Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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TheRealVL (@therealVL) reported from Rochester, EnglandI know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Hall (@laurenhall96x) reported@RachelleMDNA @O2 Mine is the same, it's terrible
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Paul day (@Mrday1983) reported@O2 I was wondering if you could help, my mum is in her 60's , isn't good with technology and some 3rd party has conned her to sign up to an @O2 business account. She thought it was her current phone company contacting her. Please help as she keeps crying and can't sleep
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I transmit visually (@andrewjoy1701) reported@O2 I don’t have an order number as never completed the transaction. But because I had to set an account up this is what I want removed #GDPR
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Rebecca Horrocks (@SantaCl46432686) reported@O2 I need help please I had someone call me and I suspect it was fraud can anyone help
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Ann Beck (@ann_beck) reported@O2 for a comms company customer care is appalling. 2.5hrs online chat with several people who didn’t have a clue, 30min phone queue & still nothing rectified! #complaint #ripoffbill o2 to o2 calls charged @ 50p a minute. Any humans or just computers available?
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Paula 🦋🦋🦋🦋 (@paulapants89) reported@O2 @Part_Mermaid Hey do you have the phone number ? I can’t find one for o2 anywhere ! I need help or I’m leaving too
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Rach xxx (@RachelleMDNA) reported@O2 my signal is so bad, I never get my incoming calls and when I make outgoing calls the signal drops, never had such bad experience from o2
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Adam Walton 💙 (@adamwalton) reported@stuartctaylor @O2 It’s dreadful. The mobile signal was better 20 years ago. Obviously not xG, but calls were stable and clear.
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Dan (@dantheman098765) reported@gowithbazza @O2 Giffgaff uses o2’s network
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man behind the door (@jimmymumu) reported@O2 I have 3 ofmy childrens phones on a now ended contact. How do i go about cancelling 1 contract and porting the other 2 to another network?