O2 Outage Report in Chatham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chatham, Kent, England
The most recent O2 outage reports came from the following cities: West Malling, Southend-on-Sea, Grays, Chatham, Rochester and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Southend-on-Sea |
Phone | |
| Southend-on-Sea |
Phone | |
| Grays |
Phone | |
| Chatham |
Phone | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J D
(@atomicape99) reported
@Extinguisherman @O2 The thing is they're not the cheapest option on the market so you expect a premium level of service
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Dale Watts
(@Extinguisherman) reported
@atomicape99 @O2 The network is inadequate and fails to perform as it should.I’m my opinion it’s congested, but they use terms like ‘busy’. Masts in some areas like mine are dead at peak times. Retweet complaint using BBCWatchdog, WhichUk and ofcom tags.
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Dale Watts
(@Extinguisherman) reported
@atomicape99 @O2 I was speaking to a guy who work for Trooli, a internet company down here in Kent. He explained that a mast can only handle a certain amount of devices.The 5g one nest his mast would max out at 100 devices! O2 meant to be 5G in Maidstone, last week was thrown into 3G!
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Dale Watts
(@Extinguisherman) reported
@beth__mason @O2 They will only dirt it out if we do something, retweet your complaint using BBCWatchdog, WhichUk and ofcom tags. Let’s get this network fixed or let out of contracts
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Dale Watts
(@Extinguisherman) reported
@atomicape99 @O2 One thing they know how to do is charge for a crap service.
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J D
(@atomicape99) reported
@O2 my reception is always soooo bad. I filled in the form and was told there's no issues. This was never an issue for me with EE.
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Punk Guy
(@99408224KC) reported
@O2 So, one of your customer service team took money from me without my knowledge (stole?) and, when refunding the money (after 8 phone calls and many lies) you have charged me VAT on my own money! Absolute scumbags, O2 really had become the worst company I’ve ever dealt with.
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Fraz Ali
(@_Fraz7) reported
@AshScrivens @O2 @EE NO ******* WAY!! EE never O2 again!!
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Dan Morley
(@letemcome69) reported
@O2 Had a 5G signal at NR32 1UZ all week. Today, not even a good enough signal to send a message. What’s going on?
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Mrs C
(@WylieAnge) reported
@Extinguisherman @O2 So their response 🤔 We can see that network in your area is extremely busy at the moment. This means it may have an impact on data making it slower. Can you try you manually turning on 3G via your settings to see if this may help? Please use Wifi calling if and where you can