O2 outages and service status in Chatham, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chatham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Pest Control Kent (@PestTechLtd) reported from Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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TheRealVL (@therealVL) reported from Rochester, EnglandI know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Michelle De-Pass🏳️🌈 (@michelle1884x) reported from Southend-on-Sea, England@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Xtine (@ChrisKapopo) reported from Rochester, England@CaffWilkinson @O2 @Sony That's not good customer service
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Martine Morris 💙 (@martinemorris) reported from Southfleet, EnglandAbsolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, EnglandHi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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jade (@_jadeoni) reported from Tilbury, EnglandI have had no network for 3 days now @O2 #o2 wtf is going on
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Paul Stevens (@PaulStevens1991) reported from Newington, England@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Faye Poulton (@a_poulton30) reported from Bean, England@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Greg **** (@greg_bint) reported@O2 not a single child at the Boomtown festival on the O2 network has any coverage or is able to contact their family
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Leanne (@LeanneMoulden) reported@O2 Customer Services is a painful process. The issues that we’ve experienced in the language barrier and the accidental cancelling and taking out of new contracts by your staff is beyond stupid! Attempting to rectify it is as difficult is climbing Everest in a Bikini!
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Arsènism (@arsenism123) reported@TakeThatClouds @O2 Google did a similar stunt recently: My phone is missing, and I need to use "Find my device" in another device. I have provided my email id and password. Only way they will allow me login to the phone is via - A notification, or SMS, call, email(can't login) to the missing phone.
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Daz ⚒️⚒️⚒️ (@darren_eph_6_11) reported@O2 can I ask why when I can take a contract out for one family member I get denied to change my own network from Vodafone to 02 , does not make sense ???
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Egerton Sinclair (@Eg_a_Sinclair) reported@O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?
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Sarah H (@SarahWM45) reported@O2 absolute joke. Stringing me along, promising to call. Two weeks later. No call. Apparently that’s my fault, they were waiting on me. (They’re not). They are unable to answer a simple question. Customer service v stressful to deal with. @MartinSLewis
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Darksider (@BenMyatt74) reported@gary_derwin @O2 5G is also appalling, iPhone shows full 5 bars of signal but nada!
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DL (@DL_CFC1905) reported@BelfastGiants @O2 These are awful looking....
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русский бот (@putinfan12) reported@BelfastGiants @O2 2 shades of teal jerseys is an identity problem
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Ricky Hayes (@Hayes_2_O) reported@O2 your my O2 login function is rubbish I’m infuriated by it. As a result I think I’ll have to look for a new mobile provider