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O2 Outage Report in Gravesend, Kent, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at O2

O2 is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gravesend, England

The most recent O2 outage reports came from the following cities: Gravesend, Upminster, Abbey Wood, and Dartford.

CityProblem TypeReport Time
Gravesend Phone 1 month ago
Upminster Phone 1 month ago
Abbey Wood Total Blackout 1 month ago
Dartford Phone 2 months ago
West Malling Phone 2 months ago
Grays Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • keldaaa
    Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • Gray1410
    Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • beccicourt
    Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • sophie_9_
    Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • leanwithlemon
    Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • ninac_x
    N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • JonathanCGroves
    𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • Hammers71
    Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • aimeedufffy
    Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • JakeStrevens
    Jake Strevens (@JakeStrevens) reported from Hartlip, England

    Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • Tarynenicol
    Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • WeatherLondon
    Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilJonesOnline
    ℵeil ℑones (@NeilJonesOnline) reported

    @O2 @danyologic Hijacking this thread - on MyO2, following these links tells me what Wifi calling is and how to enable it on my iPhone, no option to add the service or enable it on my account. However, when I do that in my phone settings I get "To allow Wifi calling on this account, contact O2"

  • Saaraomar
    Sara OA (@Saaraomar) reported

    @O2 I have had no voice signal since 9pm last night, can this be looked into urgently

  • weyland76
    Matt (@weyland76) reported

    Just lost out on an eBay bid because despite my phone telling me I had full 4G signal, nothing would load. Thanks a bunch @o2 and your 💩 network.

  • abanvini
    Abankwah Vincent O. (@abanvini) reported

    @O2 Hi, my odeon priority code is not working please, and I’ve got 11 hours to book.

  • KyahMusic
    Kyah_Music (@KyahMusic) reported

    @RangersBear55 @O2 @EE Don't do that. EE is **** right now.

  • SteAndKel
    Steven (@SteAndKel) reported

    @O2 why is your signal SO **** in Manchester? Literally unusable. Have to rely on my friends with @EE just to send a message to friends!

  • JolieMei_
    JolieMei (@JolieMei_) reported

    @O2 Yes I can log into the actual website but not the mobile app which is weird. Are there issues with the app?

  • steveash69
    steveash (@steveash69) reported

    Hi @o2, I'm using a Giffgaff SIM in Warton LA5 9RY and there is no 4g connection at all. Was fine a couple of weeks ago. Site says no issues but only connects to 3g and really slow. Any advice pls

  • craig18645879
    craig (@craig18645879) reported

    @O2 Customer service is atrocious and the major focus is on free holidays 😤. A whole month of NO 4G From a company that proclaims a fantastic service “ Friday in Priority” .. prioritise a better service for EXISTING customers

  • Gylo
    NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!