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O2

O2 Outage Report in Gravesend, Kent, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Gravesend come from postal codes DA12 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gravesend, England

The most recent O2 outage reports came from the following cities: Gravesend, Upminster, Abbey Wood, and Dartford.

CityProblem TypeReport Time
Gravesend Phone 26 days ago
Upminster Phone 1 month ago
Abbey Wood Total Blackout 1 month ago
Dartford Phone 1 month ago
West Malling Phone 2 months ago
Grays Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • AndrewRatnage
    Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • jean_penticost
    Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • Heru_Act
    Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • ChloeCProducer
    ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • JamieDaviisx
    𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • Ginginati
    Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • ClareFunsize85
    Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • duncanatkins
    duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • SWheatlandCAFC
    Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_w82
    Matty (@matt_w82) reported

    @O2 WTF is going on with your 4G? I’m sat here with full signal and I can’t load a f**king thing! Days & days of this now yet according to yourselves everything is working fine and there’s no outage where I am. It was sh1t at home and it’s sh1t here in Rhyl! What’s the problem?

  • WhorePhrase
    Frazer-Quest (@WhorePhrase) reported

    Anyone else’s 4G on @O2 slower right down worse than 3G? terrible service, should all get a discount on our tariffs for not receiving goods paid for

  • rlflynn
    Dollymixture 🌻 (@rlflynn) reported

    why can't you speak text/what's app messages into type. So much quicker for us lazy slow typers! Seriously it's 2021, if Alexa can do it.......@O2

  • David_B1986
    David Braithwaite (@David_B1986) reported

    @O2 Hey 👋🏻 If I cancel my phone contract as per your email due to change in the T&C’s what happens to my cellular watch contract? Will that continue?

  • AidyDay94
    Aiden Day (@AidyDay94) reported

    @O2 I called today to cancel my contract early free of charge cause of the recent changes to terms and conditions. They said I’d receive my PAC code within 10 mins or so once the manager had waived the fee however I’ve still not received it

  • nicjordan
    Nic J (@nicjordan) reported

    @O2 fed up of no signal at home and when we check on website it says there is a fault with the mast! It’s been like this for months!!! Why is it not being sorted?!😡

  • Tiffers1973
    Tiffers (@Tiffers1973) reported

    @o2 can someone contact me re an o2 extra that is now not working please

  • Forza_Bashar
    ForzaBashar (@Forza_Bashar) reported

    @christopherw @O2 @ThreeUK Three signal is very poor though

  • StevieMetal66
    Steven McFarlane 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevieMetal66) reported

    @O2 any update on the service outage in East Neuk of Fife, Scotland? I've had No Service for 24 hours now.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Why is @o2 network so shite? Says 4G but a network test says no network utter utter madness