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O2 Outage Report in Gravesend, Kent, England

Why is my O2 service not working?

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The latest reports from users having issues in Gravesend come from postal codes DA12 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gravesend, England

The most recent O2 outage reports came from the following cities: Gravesend, Upminster, Abbey Wood, and Dartford.

CityProblem TypeReport Time
Gravesend Phone 28 days ago
Upminster Phone 1 month ago
Abbey Wood Total Blackout 1 month ago
Dartford Phone 1 month ago
West Malling Phone 2 months ago
Grays Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • duncanatkins
    duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • loulou009
    Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • clarejryan
    Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • AndrewRatnage
    Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • Keith_Lynn
    Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • AerialimagingSE
    Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • mindserenade
    Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • Ginginati
    Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • JamieDaviisx
    𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • davidmcbride1
    David McBride FCCT (@davidmcbride1) reported from Erith, England

    @O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.

  • a_poulton30
    Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesWilliamsNW
    James Williams (@JamesWilliamsNW) reported

    @duolingo hey guys, I don't seem to be able to redeem my Duolingo plus code from @O2 , any chance I can get some help?

  • RebekahElvidge
    Rebekah Elvidge👻 (@RebekahElvidge) reported

    @O2 hello, I’ve changed tariff recently and the new tariff will be live from my next bill date. However in the meantime I’ve tried to top up with a data bolt on (I’ve run out) and it won’t let me - please can you help?

  • ROBBIECHUDS
    Robbie Chuds (@ROBBIECHUDS) reported

    @O2 any update on when normal service will be back in the SS12 area? I only have a mobile phone so going this long without suitable service is not great

  • GJWillmott
    Gary Willmott 🇺🇦 (@GJWillmott) reported

    @O2 when did your service become so incredibly bloody awful? I’ve had NO SERVICE on my number now for a week and your customer service people are about as useful as a chocolate fireguard; the folk in your shops about the same. No joined up systems@or procedures and no way to get

  • chris_routley
    Chris (@chris_routley) reported

    @O2 If I’ve set mobile data to off this should not be over ridden regardless otherwise what’s the point in being able to turn it off. I’ve never had to do this with any other network.

  • NathFerguson
    Nath (@NathFerguson) reported

    @O2 why do you never fix congested areas And think it’s fine to offer a below par service where u get speeds of 0.01mb and think that’s acceptable considering u keep increasing prices yet your service is poor I thought three was bad but your service is worse then theres

  • Bedz6453
    mike bedder (@Bedz6453) reported

    @O2 is there an issue in Coventry with service? Haven’t had a signal since 10:30am complete loss of service

  • KenyanGhani
    Gh4ni (@KenyanGhani) reported

    @O2 why is the network always so bad?

  • john_ainge
    John Ainge (@john_ainge) reported

    @O2 your signal is a joke. 5 places I have 4g and can't get anything to load. Wellingborough Kettering Markham vale Brackley I am sure there has been others but that's just today!!!

  • liane_wilce
    Liane Sara Wilce (@liane_wilce) reported

    @O2 just wanted to let you know the awful customer exp I had today with your team. 2 hours and 2 seperate phone calls passed from department to department and the result...a jiffy bag and a refund policy as you cant fulfil my order. Will be taking my business elsewhere !!!