O2 Outage Report in Gravesend, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Gravesend, Kent, England
The most recent O2 outage reports came from the following cities: London, West Malling, Grays, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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✨ Kid ✌️
(@katie_rayfield) reported
@O2 hi. I upgraded over the phone. Had the phone dropped off to a store. Collected the phone. Phone bat dies within 8-10 hours when hardly being used and the shop won't help me and said 'it's not our issues. Sorry' tried calling customer services 2ce. No luck. Please advise me.
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John Patman
(@ponytail1969) reported
@O2 Not much help when your in the 1%….. I’ll cancel my contact when I get back to Uk as it’s no good for me anymore..
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chloe
(@fattybattyy) reported
@O2 I’ve swapped from Pay as you go to Pay Monthly and now I can’t access My O2, I was told to call and ask for second line support (?) but now i’m out of the country and can’t call
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BeCkS
(@rshallifax) reported
Only just joined @O2 but I’m already regretting it. After 5 days my number still hasn’t transferred & every time I call customer service, I go through all the questions and the call cuts off without any reason. Any suggestions?
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John Kicinski
(@JohnKicinski3) reported
@EE On people visiting my home in LE9 and mention bad signal it normally transpires they're on #EE. Only @O2 has sufficient coverage.
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Shirley Rossington
(@ShirleyR64) reported
@O2 I need to pay the final instalment on my device as I have left you due to you constantly putting prices up. You have send me a snottogram about it. You have shut down my o2 account. When i call it says I cannot speak to anybody, I have to use the automated service.
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Maria Alden
(@Floopymoo) reported
@O2 your help section is taking me round in circles, do you still have the live chat function.....new phone arrived yesterday but won't let me log I to the app? The details are correct as I'm logged in on desktop
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Kelly Grady
(@kellyagrady) reported
@O2 I am trying to get through to you following your recent communications re changes to contracts, I wish to change but on hold for a long time now. How do I speak to someone or cancel my contract?
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Kandros66
(@kandros66) reported
@O2 i have been without consistent telephone signal for 4 months now. 1 day i will have 3 bars, the next i will struggle to get 1, I have spoken to various customer support personnel on the phone but i cannot call when my signal is down.. i pay £50 a month to you. Sort this out!
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Steven Hill
(@sterin2003) reported
@O2 why over a month later after leaving you am I chasing you for MY money and being told different things by different people? Seriously is the worst network from signal to customer service.