O2 Outage Report in Gravesend, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gravesend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gravesend, Kent, England
The most recent O2 outage reports came from the following cities: Grays, London, Dagenham, Sevenoaks, Rayleigh, Maidstone, Chatham, Basildon and Longfield.
City | Problem Type | Report Time |
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Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ (@ChloeCProducer) reported from Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Amy Stone (@amylouisestone) reported from London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Ginginati (@Ginginati) reported from Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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Keith Lynn (@Keith_Lynn) reported from Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Andrew Ratnage (@AndrewRatnage) reported from Romford, England
@O2 McDonald’s voucher code not working 🙁
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Armstrong (@steve2682) reported from Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Andrew Dourka-Laird (@LairdDourka) reported from London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Christian Radnedge (@ChristianRad) reported from London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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duncan atkins (@duncanatkins) reported from Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lou 🐝 Lou (@Stasisesque) reported from London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Martine Morris 💙 (@martinemorris) reported from Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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⚡️Emma⚡️ (@electriccandles) reported from London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Mr Rocking Gooner~ Terry 👨🎤 (@MrRockingGooner) reported from Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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⚡️Emma⚡️ (@electriccandles) reported from London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Clarke (@Dave_Clarke_) reported
@O2 is it actually possible to talk to someone rather than the automated number which keeps hanging up? What phrase do I need to@say for this to happen. Your messaging service on the app is woeful it’s been 3 weeks trying to sort my issue #veryunhappy
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Michael Jones (@MichaelJonesJTL) reported
@EE @EE I think you need to employ more people to handle your social media platforms. You haven’t replied to ANHONE on this tweet. @O2 even managed to reply to someone on this thread and you still haven’t. Best network/customer service my arse.
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❤️ Fran ❤️ (@frankie_franks1) reported
Awful customer service experience with @O2 this morning. Called to speak to an adviser regarding matching an online deal I had seen. The advisor chose to hang the phone up on me instead of discussing options. Utter disgrace! Certainly won’t be considering O2 in the future!
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Beth (@Beth_is_) reported
Swear @O2 mobile data is just for a laugh, why is the signal so ****?🤨
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Gom Schoolbag (@AlanWordley) reported
@O2 as your app is next to useless, can you please tell me how to cancel a contract that has already ended but I'm still paying for!
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Hayley (@NoTanAussieMiss) reported
@O2 my priority app won’t open today. Is there an issue? I’ve tried deleting and reinstalling it. Just get a white screen?
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Chuck Frakes (@frakcha) reported from Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Lily-May Collins (@LilyMay_96) reported
Sat on hold to @O2 for nearly an hour and the PAC code they’ve given me is invalid.... send help!! @O2 is useless
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𝕄𝕒𝕩𝕚𝕞𝕚𝕝𝕝𝕚𝕒𝕟. Politcally unaffiliated. (@BELIEVETHEREIS) reported
@O2 I bought a Sim that had the 18gb promotion on it. On the packaging it read that 'as a new customer your ppromo will be applied automatically'. Mine has not. It still shows 6 gb on the website and on the phone app. How do i get this sorted please?
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nicole eloise 🏳️🌈♿️💀💄 (@nicoleloisee) reported
@securedspirit @O2 I love that you do this bc complaints outweigh praise so much in customer facing jobs, like in the four years I was at Maccies we got TWO praise things (one for me obvs bc I’m amazing) so it really makes a difference when people do this 😭