O2 Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent O2 outage reports came from the following cities: West Malling, Maidstone, Dartford, Sevenoaks, Bexleyheath, Chatham, Rochester, Tonbridge, Royal Tunbridge Wells, Longfield, Swanley and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Maidstone |
Phone | |
| Dartford |
Phone | |
| West Malling |
Phone | |
| Sevenoaks |
Total Blackout | |
| Bexleyheath |
Phone |
Community Discussion
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O2 Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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XO
(@alltheIarryIove) reported
@O2 please help
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Chris
(@ChrisIbbotson) reported
@O2 customer service is abysmal. On hold for over 1 hour 45 minutes then the call just disconnects. Cannot wait to leave this amateur company and go to somebody who actually know what they are doing
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Rich T
(@Mr_RT_) reported
@O2 hi, I am having issues with signal. I've sent a DM. Please reply ASAP. Thanks
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Telefónica in the UK
(@TelefonicaUK) reported
At @O2, we’re proud to support home schooling families through the @educationgovuk’s Get Help with Technology scheme. Read more 👇🏾
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denise g
(@dizzydense) reported
@O2 Feel ?! Passive aggressive- I know you don’t care- bank errors and you couldn’t give a shite. Bank needs to accept error !
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Melanie
(@Mellyfreduk) reported
Excellent customer service from Donna #MorfaSwansea @O2 Thank you very much for a significant monthly saving whilst I'm not working and not entitled to #furlough #ExcludedUK
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Danielle Bajjon
(@Danniidugdale) reported
@O2 absolutely disgusting customer service from o2! Got my son an iPad for Christmas which isn’t working correctly! 7 phone calls 3 of which were ‘cut off’ 1 promise of a call back from tech team....never happened, 3 days of trying to recall can’t even get to speak to a human
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William Ormston
(@wormston_95) reported
@O2 hey, I’m paying monthly for a Apple Watch series 6 and a airtime plan but I’m finding myself just connecting it to my phone and not using the plan/data. Would it be possible to ring up and cancel the airtime plan and still pay for the Apple Watch?
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Charlotte
(@charrhlotte) reported
Hey @giffgaff @O2 do you no longer have a GPRS network? I have a device that only has GPRS capability and used to work fine until a month or two ago.
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Taj
(@t2maj) reported
@O2 absolutely disgusted at you & your service Having charged my elderly mother £134 for a call lasting 5 hours that she didn’t make! Have tried to call you to sort this out but you are refusing to talk to me if this is not resolved in 24 hours I’ll be taking it the media