O2 Outage Report in West Malling, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent O2 outage reports came from the following cities: Chatham, Maidstone, Bexleyheath, Snodland and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Phone | |
| Chatham |
Phone | |
| Maidstone |
Internet | |
| Bexleyheath |
Phone | |
| Snodland |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Clare Ryan
(@clarejryan) reported
from
Kemsing, England
Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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PCPresenter
(@PcPresenter) reported
from
Tonbridge, England
@o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Dark-Sky Designs
(@dark_skydesign) reported
from
Tonbridge, England
@O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🔮geo🔮
(@georxiaahunter) reported
@O2 Sorry to be rude but, can you read? Clearly my signal has been affected when my TEXTS, CALLS AND DATA ARENT WORKING PROPERLY 😡😡 o2 are the worst network provider in the UK
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Gerzlad1872
(@gerzlad72) reported
@O2 How about fixing the my network app in the play store it's been broke 4 neatly a month now how long does it take to do an update on it ?
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Christopher Hallick
(@ChrisLonelyguy) reported
@O2 I immediately block all these automated calls on my mobile and hang up. Getting atleast around 5 a day now. These are both from mobile and landline numbers. I can send numbers on here that I still can view for ease if suitable, that's what virgin have just asked me to do
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Laura Watt
(@mrswatty82) reported
@O2 Why does your customer service number constantly cut me off after going through all options? If I want to wait in a queue surely that's my choice. I can't sort my query out online. So frustrating.
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Señor Chárrléh ღ ✡️
(@Senor_Charrleh) reported
@o2 worst customer service in a long time, lose new phone by sending to wrong address. Then tell me it will be picked up and redelivered.. 7 days later still no phone and your still expecting me to wait while you chase after the courier company.
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Steve Devlin
(@steve66stevie66) reported
@O2 zero to 0.2 mbps yet again. Very very poor service. After multiple conversations still no answers or reasons given. Very very poor customer service.
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Rossco
(@RossCompany) reported
@O2 @virginmedia So it's no coincidence that my signal has been shocking lately 🙃
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Elise Brookes-McClelland
(@elisebrookes13) reported
@O2 tried calling but no help 🙄 got a text saying a direct debit had been cancelled for my pay monthly plan, could this be checked please?
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Norfolk Wastrel 🇧🇷 🇳🇿 🇰🇷 🇬🇭 🇸🇹
(@NorfolkWastrel) reported
@O2 Disgusted you've made it impossible to turn off marketing messages on the Classic tariff. 2220 doesn't offer any useful options. Texting STOP to 20502 doesn't work, and every day I have to delete your gratuitous and unwanted marketing texts & no I don't want to open account
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John Angus Spencer-Barnes 🏳️🌈
(@JohnBarnesUK) reported
@O2 Hi, thanks for the corporate nonsense reply. O2 are pretty bad but @virginmedia are the pits. A company called Virgin Media O2 does suggest pretty major changes. I want nothing to do with any Virgin branded company, it’s pretty toxic, and will leave at the end of my contact.