O2 Outage Report in West Malling, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent O2 outage reports came from the following cities: Longfield, Tonbridge, Sevenoaks, Chatham, Gravesend, Swanley, Maidstone, Bexleyheath, Royal Tunbridge Wells, Kent and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Longfield |
Phone | |
| Tonbridge |
Phone | |
| Sevenoaks |
Phone | |
| Chatham |
Phone | |
| Gravesend |
Phone | |
| Swanley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mamta CEng MBA
(@mamtasinghal2) reported
@O2 has anyone else been targeted by scam/spam messages & grossly over charged? Number 65333 & O2 appears to giving out mobile numbers to 3rd parties + allows this scam to happen. Pay 2x my monthly bill & looking online this a very common issue with o2 customers. #watchout #scam
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Jimmy H
(@jimmy_horrigan) reported
@O2 (1 of 2) They have a case open and have given you one more chance to fix by this evening. It's poor that O2 have not been proactive in communicating a known technical issue at your end that leaves customers without a phone at a time when staying connected is essential.
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bluenose mucka
(@RichardTonry) reported
@O2 any chance of sorting the rubbish service out in my area! Been bad all weekend and when your trying to call your mom on mother’s Sunday it’s very poor!! #o2 #o2rubbish #networkissues
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Kate Yarnall 💜
(@YarnallKate) reported
@O2 Well that didn't help I'm afraid. I know you were doing some work in my area on Friday but it's now Sunday and it seems its been left over the weekend 😢😢
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memphis
(@Jhall_02) reported
hi @O2 can i have some help
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Mamta CEng MBA
(@mamtasinghal2) reported
@O2 Yes but these are scam messages endorsed by o2 and by doing further research this a very common issue with 02 customers.
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Jimmy H
(@jimmy_horrigan) reported
@O2 (2 of 2) To have use of neither their existing no. (that they want to keep) nor the one that came with the new phone and contract (which they don't) since requesting this at 5pm on Friday and then having to do all the chasing doesn't inspire. Is the tech issue actually fixed?
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andy:/#
(@andybcom) reported
@O2 more scam phone calls. 070 5885 2693, 07475 658150. DHL failed delivery scam. More fake virtual calls not blocked by another network provider. The providers have the tech to block but they don’t because they make £££ on the X connect charges.
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weirdo beardo
(@mattymoo1982) reported
Dear @o2 why is your 4g network so weak? I’m beginning to wonder why I pay for such an inconsistent service. It’s really not worth the money with terrible connection and stability issues.
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Cheryl Rolph OBE MA MSc
(@cherylhrolph) reported
@O2 not impressed with service, offered an upgrade but downgraded to 3G ..... Spoken with 4 people, 4 different explanations but still not resolved. Would appreciate some action please