O2 Outage Report in West Malling, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent O2 outage reports came from the following cities: Chatham, Maidstone, Bexleyheath, Snodland and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Phone | |
| Chatham |
Phone | |
| Maidstone |
Internet | |
| Bexleyheath |
Phone | |
| Snodland |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jeanette guy
(@netrix_) reported
@O2 yet again an issue with o2 coverage. Stepped back 20 yrs for o2 cover on main Belfast to Bangor route where phone signal cuts out without fail on at least 3 spots. Then an issue today all morning can’t make or receive calls bt20
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Beatrice
(@Palmadoodle) reported
@O2 is your network down? Payments up-to-date, mobile data on but can't make or receive calls. Can't even call you from my handset.
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JS
(@Jshlepss) reported
@CarrollsClobber @O2 Worst network since one to one.
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Oras Al-Kubaisi
(@orask) reported
Terrible experience with @O2 Canceled my contract within the first 14 days, and they confirmed and then charged me! I had to call again, 20 minutes of wait, an advisor confirmed they had made a mistake and confirmed that my contract was canceled. Charged me again!
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Blake
(@BlakeyB) reported
@O2 sort your phone lines out!! Customer service is appalling, I’ve been trying to pay off my device plan for the last 3 weeks, spent hours calling for nobody to give a f*** to take the payment.
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Beatrice
(@Palmadoodle) reported
@O2 Turned on Wi-Fi calling and still doesn't work.
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Laura Strickland
(@lollyd2k100) reported
@O2 why are priority tickets for Cian Ducrot not working?
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Tim
(@nipchop) reported
@virginmedia more than 20 calls (in the last six hours) to speak to someone based in the UK who can deal with my billing issue, with 3 failed promises of a mgr call back & an escalated complaint (not progressed) - no one will follow code of practice. @TalkTalk @o2 #poorservice
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James Miller
(@MillerTheVoice) reported
@O2 Ordered a SIM only plan 7 working days ago. Still not arrived. Please advise. Called customer services and the line was dreadful, I could barely hear them, they couldn’t hear me. All I got was that “someone will email you in 24-48 hours”. WHAT?
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Soph
(@sophiafira) reported
wifi-extra on TFL has gotten so bad, thinking of switching providers now that Vodafone has gotten their wifi back @O2