O2 Outage Report in West Malling, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Malling, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Dartford, Royal Tunbridge Wells and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Dartford |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsie Reardon
(@KelsieReardon) reported
@JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!
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clive branch
(@CliveBranch) reported
Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !
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Stephen Royle
(@Steveontour1) reported
@CliveBranch @Jeremy_Hunt @O2 The signal is poor in Brighton also Clive, shocking really. It barely works in my flat.
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clive branch
(@CliveBranch) reported
Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !
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Kelsie Reardon
(@KelsieReardon) reported
@JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!
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clive branch
(@CliveBranch) reported
Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !
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Stephen Royle
(@Steveontour1) reported
@CliveBranch @Jeremy_Hunt @O2 The signal is poor in Brighton also Clive, shocking really. It barely works in my flat.
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Holden McGroin
(@MisterJ1981) reported
No signal ALL day, wtf?!? @O2
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Stephen Royle
(@Steveontour1) reported
@CliveBranch @Jeremy_Hunt @O2 The signal is poor in Brighton also Clive, shocking really. It barely works in my flat.
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clive branch
(@CliveBranch) reported
Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !