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O2 Outage Report in Snodland, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Snodland, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Snodland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Snodland, England

The most recent O2 outage reports came from the following cities: Gravesend, Maidstone, and Dartford.

CityProblem TypeReport Time
Gravesend Phone 29 days ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago
Dartford Phone 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • ChloeCProducer
    ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • BertyBoyCAFC
    Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • PhHaines
    Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • Heru_Act
    Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • Ashley_Tutt94
    Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • ClareFunsize85
    Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

  • Beanhead1411
    Beanhead (@Beanhead1411) reported from Key Street, England

    looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kojecat
    Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @O2 only for a few people unfortunately! still nothing and still no contact or update....what on earth is going on! 5 days now and no help at all!!!!

  • Gooner1884
    DB (@Gooner1884) reported

    @O2 hi , my sim swap hasn’t worked, old sim disabled, new sim not working. HELP !

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported

    @O2 I’m needing help and@no one seems to be interested

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported

    @O2 need help with my sons upgrade as the new phone ain’t working on his new sim

  • kojecat
    Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @RuthNimmo @O2 Same here! At least you got a reply! Very selective with replies and help 😡 Not everyone is treated equally with #o2 unfortunately…. Maybe the tipping point! If you cannot get help when you need it, it’s time to move on! 5 days is just ridiculous!!

  • KarenMMM2000
    Karen M. (@KarenMMM2000) reported

    @O2 what an absolute nightmare calling your customer service today…after about 10 calls and at least 5 dropped off by yours employees, still no one could help me ! Congratulations O2 !!!

  • sarahh_879
    Sarah🧁🐱🌈 (@sarahh_879) reported

    @O2 why is it so hard to cancel my contract????

  • PaulRolfe
    Paul Rolfe (@PaulRolfe) reported

    @O2 so… my mother has been scammed by you guys in to taking out a contract and she didn’t activate the sim and phoned to cancel the contract inside 24hrs but you are deducting monthly money. How the hell does this work?

  • swjordan1
    Scott W Jordan (He/Him) (@swjordan1) reported

    @O2 Awful customer service. Was a victim of fraud someone pretending to be o2, had to call YOU 5 times to sort it and still nothing has been sorted. Told to wait 20 days while I’m paying for a phone I don’t even have. Thanks a lot o2 🤙🏻

  • WrightDpw
    David Wright (@WrightDpw) reported

    @kojecat @O2 O2 clearly underestimated the volume of customers who would take up the offer. I have spoken with their customer services on 2 occasions this week and have been told different things each time. This is a technical issue which should have been sorted.