O2 Outage Report in Snodland, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Snodland, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Snodland, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Tonbridge, Chatham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Tonbridge |
Phone | |
| Chatham |
Internet | |
| Longfield |
Phone | |
| Chatham |
Phone | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Black
(@Simon_J_Black) reported
@JordanWebber96 My wife’s the same. She’s with @O2 and every time I call her I can’t hear a thing. Her signal is terrible in Swansea. EE and Vodafone work best around here.
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Anna Firth
(@livingndoing) reported
@O2 Fed up of lack of service in my area. Going on for weeks now. Being billed even though my phone doesn't work off wifi in town. CA13 9RQ.
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Sophie Clemens✨💋
(@sophieclemens_x) reported
Poor customer service making people wait hours then keep transferring them to others who don’t know & cutting you off on purpose multiple times. Poor excuse of a company. Will no longer be an @O2 customer after this having been with you for more than 10 years. Disgrace
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Amber Martin
(@amberbmartin) reported
@Wee_Sammy_xoxo @O2 Talk to @reid_360 they helped me when support services wouldn’t help me🥺..
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BigYin
(@badassscotsman) reported
@oppo The flip is a brilliant phone. But because I'm with @O2 it's a bad phone filled with problems that @O2 has caused... So many lies and promises about updates for the flip.....
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Max Brady
(@maxjbrady) reported
@O2 hi there I have lost my SIM card - can you help to arrange a replacement to be sent to my house? Thanks
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Irma
(@hiirmaeminic) reported
@O2 Hi, I paid my phone bill a few days ago but my network / data is still not back on and I’ve tried everything… it keeps saying I need to pay but you guys have taken the money
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Walk and Talk
(@flutter_bys) reported
@o2 when I call and spend 45 minutes repeating the same issue ‘can you unlock my phone’ and the customer advisor says it’ll be done in 72 hours yet he’s ordered me a new sim instead. That’s not customer service #02usedtobegreat #o2customeradvisorsneedpropertraining
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Raj
(@rajy71) reported
@O2 Not doubtimg you but different to the info given by your chat service and store (Brent Cross) yesterday. To confirm changing my tariff today but not upgrading will move to a plan where the RPI scheduled for Apr 23 has already been factored into the monthly price of the new plan?
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gary swailes
(@swailsy) reported
@O2 just got a email with my bill with the end of a mobile number attached. I haven't even received the sim card yet and every time I try to login it keeps saying something has gone wrongs