1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Snodland, England
O2

O2 outages and service status in Snodland, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Snodland, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Snodland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Snodland, England

The most recent O2 outage reports came from the following cities: Gravesend, Maidstone, and Dartford.

CityProblem TypeReport Time
Gravesend Phone 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 2 months ago
Dartford Phone 2 months ago
Maidstone Phone 2 months ago
Maidstone Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

  • aimeedufffy
    Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • leanwithlemon
    Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • ferretd69
    Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • soyabean1717
    Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • LiamFos78239707
    Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • PaulStevens1991
    Paul Stevens (@PaulStevens1991) reported from Newington, England

    @O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • ChrisKapopo
    Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • PaulAndrews007
    Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • BigTentSocial
    Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England

    What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • JillDocherty
    Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • kentgirlie
    Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieinindia
    Jamie (@jamieinindia) reported

    @O2 Interactions with initial rep and CRS rep have been like talking to a wall, they ignored actual complaint, responded late. These are people I would have thought would be empowered (or at least trained) to help. Emails coming from an individual in your Complaint Review Service 5/5

  • mscYNWA
    Mr_Critcho (@mscYNWA) reported

    @O2 20 years as a customer and get treated like 👎 over a new phone. Anyone using 02 insurance beware they send you faulty handsets without genuine parts and then hang up on you when you call to see if you can upgrade early and get told to do one or pay up. Awful.

  • capnmac85
    capnmac 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@capnmac85) reported

    @O2 I have had no signal for 2 days. Iv followed the online advice. Didn't help. I've sent an email. Got a useless email back. Aside from going into a shop do you have any help for me?

  • TheMcOwl
    McGilly (@TheMcOwl) reported

    @_rjrm @O2 I heard today - sorry we cannot call your contact number as we cannot call international numbers... you are a telecom network. They transferred my number to a broadband sim card that I never asked for. So many errors it is beyond frustrating!

  • jamieinindia
    Jamie (@jamieinindia) reported

    @O2 After escalating CRS called me back after 5 days (after being told 2) at 5pm on Friday. Wasn’t convenient, but he couldn’t call me back at a later date and would send an email. Email said issue was because a mast was removed from near my home (not where I was raising issue) 2/5

  • Konradeurostar
    Konrad (@Konradeurostar) reported

    @O2 @DisneyPlusUK Still not working. I cannot login to manage O2 wifi

  • sofaslouch
    Kevin (@sofaslouch) reported

    @O2 o2 app bot either confused with question or on a tea break. Help needed please

  • flameeyes
    Diego Elio Pettenò (@flameeyes) reported

    Let me praise @O2 as it roamed in the USA with no issue *and* included in my tariff. More than I can say for my work-issued line on a provider that shall not be named.

  • FrenziedChloe
    Chloé (@FrenziedChloe) reported

    @O2 Hi, I’ve sent another DM in response to a query I had yesterday. My new sim was meant to be activated by a staff member however it’s been 30 hours and I still have no service on my new phone.

  • AdamArsenal
    Adam (@AdamArsenal) reported

    @O2 Waited over 7 hours to no response? Shocking customer service, couldn’t get through on 202 as well