O2 Outage Report in Snodland, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Snodland, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Snodland, Kent, England
The most recent O2 outage reports came from the following cities: Gravesend, Maidstone, Dartford and West Malling.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Tompkins
(@LaurenSTompkins) reported
@O2 1/2 Call us on 202 if you need help. If you requested a code yourself, we'll be texting it to you shortly Here is your code: 219897. Please enter this code to retrieve your O2 account. If you did not authorise this, please contact O2.
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Alexandra
(@alexandrawrig) reported
@O2 Hi I was told to ring your Manchester market street store about an ongoing problem with my phone... I have rang 31 times since yesterday and not one person has answered?
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George Shanks
(@GeorgeShanks91) reported
@O2 @AdrianMcCann2 Ive only ever been with O2, 0 issues in about 15 years
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Lee Shields
(@LeeShields1101) reported
@O2 hi there, can you help? I have learning disabilities, and I'm trying to explain to my older brother about a SIM-Only deal. He's currently paying for the "all-rounder" Bolt-On and it's just not good value at all. What's the best option for him?
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Madolyn Palmer
(@MadolynPalms) reported
@O2 Ah okay thank you. Mast is down.
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Dan Breen
(@wh4tth3puck) reported
Have just received a scam call claiming to be from @O2 with a 40% discount. This appears to be an account take over scam. If you receive this, it will sound genuine. Hang up and contact O2. DO NOT GIVE OUT SECURITY INFO OR PASSCODES - even as a joke.
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Stephen Horn
(@stephenjhorn) reported
@O2 could someone help me raise a complaint - I’m getting the run around
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Justin
(@JustCld) reported
@jaguar pivipro becoming every bit as problematic on my #FPACE as intouch control pro was on my Evoques. Constantly forgets profile. Spotify and incontrol need to be reset as they work then stop.4g signal from built in sim poor maybe you should ditch @O2 as their coverage is 👎
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@O2 My mobile is 07740 200127 however there has never been any O2 service at MK43 0PS so I think it’s more that a mast faulty
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Carol Batchelor
(@CarolBatchelor7) reported
@O2 please help, I have had no signal at home for 2 weeks, your staff keep saying it's a problem with a mast and don't know when it will be fixed ! I am at home alone caring for a disabled young man, I NEED to having a working phone