O2 Outage Report in Snodland, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Snodland, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Snodland, Kent, England
The most recent O2 outage reports came from the following cities: Gravesend, Maidstone, Dartford and West Malling.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ella
(@ElenaGretina) reported
So difficult to get through to o2 !!!! Ridiculous service No idea why I'm paying so much. Terrible Internet. Terrible everything 🥲🥲 @O2
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CS
(@CSCu88) reported
@O2 I'm not chasing after o2. I'm quite happy to sit back and let your 50k followers know that you miss sell products, send threatening enforcement letters on day 1 of a contract and can't fix data issues. Want to talk? Look up my complaint. 5092263.
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Sophie Morris
(@__SophieEM98) reported
@O2 having network issues??No signal/can’t connect calls / messages not sending. Me and three other family members who are on O2 having the same issues?
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Paint-4-U 😘
(@DebbieScrivene1) reported
@O2 absolutely disgusting still waiting day 24 for a refund of faulty goods .., started to chase 6pm Sunday still waiting as to the whereabouts of this 'cheque in the post' @o2 rubbish service the ways of communicating and finding info is seconds in this day not bloody weeks 😡
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Peaches
(@xlushesx) reported
@O2 @TheO2 This is getting BEYOND a joke. You are not providing the service we are paying for on 3 contracts! Our local mask is down and has been for over a year, the same message that someone is fixing it!
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𝕾𝖈𝖍𝖗ö𝖉𝖎𝖓𝖌𝖊𝖗𝖘 𝕻𝖚𝖘𝖘𝖞
(@pussyinbigboots) reported
@CodenameJohnny @O2 I had the same issue.
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Lisa Burford
(@lisa_burford) reported
@O2 slow service on your dm , only want to switch my sim, ongoing since 4.15pm and still no further forward on this. Disappointed, we’re quick to sell me a sim though
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Tom Miller
(@tjemiller) reported
@O2 I'm a new customer trying to port my number over from EE but your online form to submit a PAC code has not been working for days. Can you help please?
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Truss
(@MackemX) reported
@O2 disgusted by your service and the way you’ve treat my 86 year old mother with Dementia - thanks for nothing. Appalled
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Rose-Ann Cullen
(@miss_rosieannie) reported
@O2 can you explain why your service is down in Ramsbottom to the extent my neighbour was unable to connect with emergency services for an ambulance for covid & had to make it to door to ask for help nearly fainting & seriously struggling to breathe? Beyond disgraceful.