O2 Outage Report in Snodland, Kent, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Snodland, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (11%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Snodland, Kent, England
The most recent O2 outage reports came from the following cities: West Malling, Grays, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Grays |
Phone | |
| Chatham |
Phone | |
| Rochester |
Internet | |
| Maidstone |
Total Blackout | |
| Sevenoaks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
-
Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
-
TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
-
TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
-
Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
-
Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
-
TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
-
Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
-
Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
-
Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
-
Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
-
Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
-
Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
-
john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
-
stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
-
Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
-
Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Tegan
(@Miss_GScience) reported
@O2 A brand-new phone was offered, but only at £14 more per month. I eventually accepted the device just to end the stress, not because the issue was handled well.
-
luna 🌙
(@lunabhuna_) reported
@O2 I'm having trouble cancelling my sim only contract. I am within my 14 days cooling off period
-
Andree Wood
(@Andree1990) reported
@O2 please can someone message me regarding an urgent issue? Thankyou
-
Kareem
(@egyptian_irish) reported
from
Kilroot, Northern Ireland
@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
-
Darren Coates
(@DarrenCoates) reported
@O2 when are customer services open?
-
Mike C
(@MikeC0616129283) reported
@O2 O2 Plus Tariff, unable to connect in Japan (is listed as O2 Plus Data Travel Zone). SoftBank asking for Money when using O2 SIM. 4g&5g Signal Goes up and down randomly when sat still. Data Connection Log V.ODD. UK Banking Connection Firewall Alarm on Japan Mob Network. HELP!
-
luna 🌙
(@lunabhuna_) reported
@O2 @O2 I have updated my settings. You may DM me. I will share my account details to cancel the account
-
James Casserly
(@Casserly_Rock) reported
@Vivsnewtwits @O2 Totally unprofessional, rude and basically showing contempt for you. Unacceptable.
-
xFaLLiNGxSnoWx
(@xFaLLiNGxSnoWx2) reported
@O2 Find someone to talk to me on here. My patience for this **** is wearing extremely thin.
-
Vivi Rivi
(@Vivsnewtwits) reported
@O2 your "customer services" start calls with "hi dear" Do you think that's appropriate? It would be inappropriate if they were competent. As they are not, struggle to speak intelligible English and cannot resolve issues, it's particularly offensive.