O2 Outage Report in Bolsover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolsover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolsover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bolsover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Chesterfield and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolsover, England
Latest outage, problems and issue reports in Bolsover and nearby locations:
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MLW
(@MLWEFC) reported
@O2 I was charged double my normal device plan last month. Paid it up to save any confusion but was told would be reflected on plan, it hasn't been. I've rung up 3 times and still no help. I want calling back today please. I want my money back. You've been a disgrace sorting this
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GS
(@MrsChikauloo) reported
@O2 hello. You’ve automatically rolled over my iPad sim contract (which I didn’t want or know you were going to do). Have been on hold with your 202 retentions team with it ringing for 35mins so far, really poor service. How can I cancel this ASAP pls? Thanks
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chantelle
(@HerNamesLolly) reported
@O2 why has my network been down all morning, can’t load anything and calls cutting off
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Adam
(@AdamPrtn) reported
Fantastic (sarcasm) service from @O2 today... Ask for a replacement sim, their automated system then cancels my current "working" sim before it's even been delivered. Great. Thanks for leaving me without a phone for 3-5 days there... Time to switch to @bt_uk for mobile too?
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Andrew Driscoll
(@AndrewDrisc) reported
Is it normal practice for @O2 complaints team to pick up, investigate, decide on the outcome and finalise a complaint without ever speaking to the complainant? Doesn't seem fair to me...
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Simon Royal
(@royal_simon) reported
@O2 I received a text from O2 saying my extra will be charged next month. I am unable to see what extra I have in my account online. The help online says click on the plus sign, but there is no plus sign under the extras section.
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London to Boston
(@londontoboston) reported
@O2 hello the o2 priority cafe Nero app was not valid for the pistachio latte even though it’s in the terms and conditions - I wasn’t able to redeem - please help
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Charlotte
(@stylebycharlou) reported
@O2 Hi I’ve had limited or no signal/3G for the last week, postcode is LE10. Will this be refunded?
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Joe Millyard
(@joemillyard) reported
@O2 - Hi, I have sent you a DM and yet to hear back. I am currently unable to make or receive calls after receiving a notification that my 4G calls had been switched off last week. None of the fixes suggested for other users have worked. Please help!
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Lucas
(@LucasJTGleed) reported
@O2 - how long does it take your technical team to call a customer back when requested? I’m still waiting for a call back to sort my #crappy service out in #swindon