O2 Outage Report in Bolsover, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolsover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolsover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bolsover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolsover, England
Latest outage, problems and issue reports in Bolsover and nearby locations:
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Such tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jules
(@julesw1lko) reported
Hey .@BBCWatchdog - you want to know why @O2 is so bad at dealing with complaints? Something you didn’t ask / say / consider… Their complaints are now dealt with by Capita aka Crapita. I have been tussling with this inability to process a direct debit for over 2 years.
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Isla Neslon
(@Islaneslon) reported
@O2 @simonsanders1 But you don’t resolve it! That is the issue. 4weeks later and no one has even looked at my fraud. Because I am not a customer no one cares. All you do is send threatening letters 😡😡
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Gary JJ Spate
(@GaryJJSpate) reported
@O2 From Saturday morning until Monday evening I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?
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Claire Hachem
(@ClaireHachem) reported
@O2 I don’t have a contract with you, been charged some stupid amount which damaged my credit score. Spent over a week calling and chasing and paid a bill that is a complete scam and my account still shows that I am in debt because of your fault in dealing with my issue!!!!
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Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5%
(@Vesparino) reported
@O2 Sorry we're currently investigating reports that a phone mast in this area isn't working. If you're experiencing a problem with service, try switching off your device and then switching it back on again. This means you might experience problems making calls, using the internet
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CommandaCoder
(@CommandaCoder) reported
@O2 I haven't received anything about when port happening. The port was done by customer services. I stressing out as I really need to retain my existing number as many accounts and contacts using it.
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CommandaCoder
(@CommandaCoder) reported
@O2 I never had a pac code. As part of the call he asked for the order number of the new account (the MS number). As I haven't received any text or email about the transfer I getting stressed out. I can't afford to lose my old number.
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Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5%
(@Vesparino) reported
@O2 Ok glad it's not national or more serious. Obviously spooked by international events and dodgy down detection map. Thanks.
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Crocidolite
(@Crocidolite11) reported
@O2 hi. I have a works business phone via o2 and I can’t get wifi calling. Is this something that can just be activated on the phone i have Samsung A12. Looked on the phone there is no option to switch it on, but says sign in to activate it. Does the employer need to ask?
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JDE
(@M25JDE) reported
@O2 still waiting we’ll over a week for your complaints team to get back to me, i still have yet again no service. Does anyone have an suggestions???