O2 outages and service status in Bolsover, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Bolsover, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolsover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolsover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bolsover, England
The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Phone | 19 days ago |
|
Matlock
|
Phone | 30 days ago |
|
Chesterfield
|
Phone | 1 month ago |
|
Sheffield
|
Total Blackout | 1 month ago |
|
Chesterfield
|
Internet | 1 month ago |
|
Sheffield
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Bolsover, England
Latest outage, problems and issue reports in Bolsover and nearby locations:
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Richie Pearson (@imrichiepearson) reported from Chesterfield, EnglandNice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Natalia Hurtado C. (@natihurtado) reported from Sheffield, EnglandHey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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stephenwest (@westyturk) reported from Sheffield, England@O2 How’s that work, bloody app is still down
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Josh Hawkins (@hawkinsjosh142) reported from Sheffield, EnglandAnyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandFed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandJust one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Leanne Robinson (@leanneellis) reported from Barlborough, England@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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@NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Lee (@MrScoops76) reported from Hucknall under Huthwaite, England@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Ashcroft (@Ash42055) reported@O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.
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Polaris (@Polaris_92) reported@O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?
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Krishan chavda (@ChavdaKrishan) reported@O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?
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Mark (@mmck694) reported@O2 hello! I am having HUGE issues getting access to My02 account and need your help! Please DM me
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Andrew Walker (@filmAlive) reported@O2 Tried to top up via 4444 but it's failed twice. Shows pending transaction in banking app so it's not a funding issue
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Wes (@aussiebhoy88) reported@willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked
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krimestyles🏴🏴 (@krimestyles) reported@O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back
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B. (@Bradleyyy98) reported@O2 Customer service is absolutely horrendous. Call up regarding my locked account, had this issue since 18th of March. The cheek of the lady to try and sell me an Apple Watch. 😬
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PB1982 (@pb1982) reportedPurchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .