O2

O2 Outage Report in Bolsover, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bolsover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolsover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bolsover, Derbyshire, England 11/21/2025 19:20

November 21: Problems at O2

O2 is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolsover, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout
United KingdomSheffield Internet
United KingdomAlfreton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolsover, England

Latest outage, problems and issue reports in Bolsover and nearby locations:

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cjc_chris Chris (@cjc_chris) reported

    dear @o2 I am seeing movement on my account which I have not asked for including price cap and email verification - please help.

  • AlReid31064729 Al Reid (@AlReid31064729) reported

    @O2 My elderly mother has had no service on her phone in BS9 for nearly 2 weeks, when will you fix the mast?! You don’t answer Live Chat or DMs

  • HaymanMatt Matt Hayman (@HaymanMatt) reported

    Been an @O2 customer for almost 20 years and its time to change. Phone signal and Internet always seems to be poor in the places I regularly visit, even though my phone is showing 4/5G. @EE, what deals can you offer a new customer?

  • stegwyn Dylan Miles (@stegwyn) reported

    @bbcwatchdog @o2 can it please be investigated properly why I have extremely limited download data in Porth (CF39) when my phone shows 4G and 3 bars of signal. O2 claim it's because so many people use it there, but no other provider uses this excuse. Terrible network provider!!

  • thisisradio3dom Thisisradiofreedom1320 🏴󠁧󠁢󠁳󠁣󠁴󠁿💡🇪🇺 (@thisisradio3dom) reported

    @O2 It's shite don't bother, had mine 2 days and it stopped charging, the Android version loaded is crap........but if anyone is looking to buy 2 unused cases for it message me.

  • grid56126 Grid56126 (@grid56126) reported

    @virginmedia So in the meantime NOBODY is able to discuss how I leave the contract I have with you that IS NOT BEING FULFILLED - I wonder if @o2 or @ThreeUKsupport will be happy to take my business. I cannot see any issues on their sites like on your forums.

  • Shaun69060014 Shaun (@Shaun69060014) reported

    @kayleighannalei @tescomobile It'll be @O2 shockingly slow data

  • ___kw98___ kayla (@___kw98___) reported

    @O2 customer service is dreadful

  • kendie Kendie (@kendie) reported

    @O2 I got called earlier from 01980 333016 and they claimed to be from O2 Telefonica. I know your customer services advisors don't use the word "telefonica". He managed to cut himself off before I did ! #SCAM #O2

  • Shaun69060014 Shaun (@Shaun69060014) reported

    @O2 @carlrbrett I think you are experiencing general network issues,your data signal is non existent all over the country