O2 Outage Report in Bolsover, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolsover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolsover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bolsover, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolsover, England
Latest outage, problems and issue reports in Bolsover and nearby locations:
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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david kendall
(@davidjk36) reported
@O2 but if im out the house how do i sign on? the email doesnt work no matter how many times i press the button and its not in the junk box. the text is to the house phone so i cant access the code and if i am in the house the number is said far too quickly
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david kendall
(@davidjk36) reported
@O2 the thing is i thought it was the old sim as thats what 02 help said,,,so i went to tesco and bought a new phone and sim and thats just as bad so its not the settings as its a new phone. its your new mast that is the problem as its not been set up correctly
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TinaMassey 🦥
(@midlife31154829) reported
@O2 Are you able to help. Every week I miss out on this offer
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Jonathan Stone
(@jonstonie) reported
@O2 can you please advise why I was accepted for a contact when your signal does not cover my postcode?!?!
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Harriet Grace
(@Harriet_Grace3) reported
@O2 customer service heeelllp. New phone giving the error message: SIM not provisioned for voice. I have turned it on and off and taken the SIM out and in. I cannot make or receive any calls and am unable to log into myO2 to ask for online support.
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Craig Daniels
(@craigyd83) reported
@O2 no service in the US for 4 days now, what's the point in having an inclusive bolt on if I can't even find a network. Please sort it out!
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Dan Claydon
(@danatello) reported
My wife's been without phone service for nearly two days after they made her think she didn't have a choice (and that it wasn't a proper switch). Reflects so poorly on @O2
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Chriis
(@chriistof90) reported
@O2 Been trying to get hold of the swindon branch, by phone and no one ever seems to answer. Existing customer for many years, and wishing to talk about an upgrade. Does anyone work in the store anymore?
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Samantha Bull
(@Sammiebutler88) reported
@O2 yet again having to complain about signal issues across Wolverhampton there is no consistency in signal from you my partner & I are both on contracts with you & we both have constant issues with signal & connectivity reported issues online nothing changes & its getting worse
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me