O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
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O2 Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Gareth 🇪🇺 🕷
(@fogey) reported
from
Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
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David M. Levy
(@dmlevy) reported
from
Nottinghamshire, England
@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Paul Braisby
(@PaulBraisby) reported
from
Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jason N Beck
(@beck5ter) reported
from
Nottinghamshire, England
Good news all of my @O2 contracts have ended, so it's time to move on as no matter how much I try they can't resolve simple issues and have the worst customer service,
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Jason N Beck
(@beck5ter) reported
from
Nottinghamshire, England
@Innominate4 @O2 @EE @VodafoneUK @O2 are unrealistic with their pricing, I have noticed that I am being crucified by data, I popped to the bank other day and walked past a few shops and noticed some of the deals and thought after being a customer for so long, why am I not being offered better deals.
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mhairi Markey
(@Mhairi_C) reported
@O2 currently 45 minutes on hold to activate a replacement sim, keep getting transferred. this is the second call as I couldn’t get help my first 35 min call. I don’t even know why I’m staying with you. Shocking customer service. Shocking.
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Jamie Pearce
(@albwin05) reported
@O2 my teacher email isn’t being recognised so my 25% discount isn’t coming off, help?
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worf Lt
(@dbigsby58) reported
@O2 what's the problem @o2 been trying to call for two weeks now I have a problem with network its intermittent and trying to get through to you is even worse do you treat all your disabled customers like this or just customers in general 😡😡😡🤡
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Finlay Robertson
(@iamfinlay) reported
Just wanted to give a shout out to Oli Codrea in the @O2 shop at 120 Oxford Street. Brilliant customer service.
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Elliemae
(@elliemae_xxxo) reported
@O2 wish I never proceeded my contract you with guys - u take the absolute ******* michael out of me
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Kerry Ann Hollywood
(@KHollywood91) reported
I swear @O2 are becoming just as bad as Vodafone!! Sitting on hold for ages, start speaking to an agent and then they hang up. Can't tell you how many times this has happened over the last few months!! 😡
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Mike Southon
(@MikeSouthon) reported
@o2 I have a conundrum - I have a business account with you but cannot buy a new iPhone without calling Customer Service (and waiting 30+ minutes). Went into my local store and they can’t help me. Any suggestions?
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Reema
(@Reemaf23) reported
@O2 Hi, I’ve spoke to to customer services twice and sent texts to the numbers I was given to get the credit I was told I would get. I still haven’t received the credit. Kindly apply the credit to my account. Thank you.
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Macula
(@The_Macula) reported
@O2 when your support line tells you to get the app, & hangs up on you, & the app won’t connect to support staff, and trying to call back after misinformed staff screwed up your order. Do I just call my bank and tell them to stop paying you? Or do I have to raise it with @Ofcom?
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Andy RV Harvey #🇬🇧Brexit Britain Is Great 🇬🇧
(@andyrv1960) reported
@SamsungUK Hi Samsung i brought one of your Samsung Watch4 4g As A Present For The Miss's At Xmas Not To Happy As The Battery Needs Charging 3/4 Times A Day Took Back To @O2 They Replaced With New But Same Issue Any Advice Or Do I Get My Money Back 😢 Regards RV