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O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Sutton in Ashfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, and Belper.

CityProblem TypeReport Time
Chesterfield Phone 10 days ago
Chesterfield Phone 25 days ago
Chesterfield Internet 1 month ago
Belper Phone 1 month ago
Nottingham Phone 2 months ago
Nottingham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • rachaelndarren
    rachael louise sexey (@rachaelndarren) reported from Ilkeston, England

    @djt81 @O2 I'm having the exact same problem in Derbyshire area

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

  • Sainty69
    Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • victoriachilds
    vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • rachaelndarren
    rachael louise sexey (@rachaelndarren) reported from Ilkeston, England

    @O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • frakcha
    Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • bennyjcomer
    benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • garethenglish86
    Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • gm6016
    Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill

  • paul_carnall
    Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • MrsCattyE
    Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Newdayduffy
    Jarrod Patrick Duffy (@Newdayduffy) reported

    O2 in my town center is the worst signal I've ever had If it carries on, I will be going down a legal route and getting my contract terminated. Absolutely useless @O2

  • bethbutlerxo
    Beth ☀️ (@bethbutlerxo) reported

    @O2 Why do system limitations stop you from acknowledging your customer service is appalling? 3 attempts to get a refund of money you shouldn’t have even taken. Disgusting.

  • Heres__Johnnie
    Here’s Johnnie (@Heres__Johnnie) reported

    Why ******** have @virginmedia and @O2 made signing into your account so ******* difficult, who ever came up with this signing in **** is a complete ******* idiot, I can’t even get to the password page, instead I have to verify my account every single time

  • angusgowthorpe
    Angus Gowthorpe (@angusgowthorpe) reported

    @dikesmarshfarm @O2 @o2businessuk Cancel the direct debit at your bank/on your app.

  • AJosephine_xoxo
    Amy (@AJosephine_xoxo) reported

    @O2 hi, so my bill went out this morning as expected but the app is saying it’s overdue… but it’s not. What do I do? Or is the app gonna fix itself?

  • emmasav77
    emma halai (@emmasav77) reported

    @O2 want to use the taste card offer but it says already used. I tried to use it last Monday but couldn’t redeem it - is there an issue with this offer

  • BPCP91
    B91 (@BPCP91) reported

    @O2 recently got new 17pro which you get an extra with Disney is not coming up unsure if it is previously because i am paying for it but wont let me cancel now or manage

  • sarahwebb466
    sarah :) (@sarahwebb466) reported

    @O2 what do I have to do the get a response from you with an ongoing issue as your complaints process doesn’t work!! Abysmal service #shocking #o2 @CommsOmbudsman

  • callumjohn28
    Callum (@callumjohn28) reported

    @O2 There’s been an issue transferring my e-sim. I’m trying to sort it on live chat but no one is available. Can’t call CS as I have no sim card

  • _daz1878
    Darren Adams (@_daz1878) reported

    @O2 The advert also said I could cancel auto renewal but I can't find an option to do that! Where is it please?