O2

O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton in Ashfield, Nottinghamshire, England 11/27/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent O2 outage reports came from the following cities: Mansfield, Nottingham and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomMansfield Total Blackout
United KingdomAlfreton Wi-fi
United KingdomNottingham Phone

Community Discussion

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O2 Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • fogey Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England

    @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • beck5ter Jason N Beck (@beck5ter) reported from Nottinghamshire, England

    Good news all of my @O2 contracts have ended, so it's time to move on as no matter how much I try they can't resolve simple issues and have the worst customer service,

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • LaRoseDeSaron sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • StuartJTownsend Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • PaulBraisby Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • mummyknight5 Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • dmlevy David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • LAW151265 🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England

    @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

  • TPBranson1 Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • Ash_InQontrol Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England

    @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • jalfrazer Frazer Smith (@jalfrazer) reported from Edwinstowe, England

    So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsDaveGahan Julie Ball (@MrsDaveGahan) reported

    @O2 Since we got it. It has always been poor but now much of the time it is nonexistent. I have moved providers already. I am disappointed that despite the fact the service is so poor, I am still expected to pay to get out of contract. I hope the new provider looks after us better

  • MrsE29 Wendy (@MrsE29) reported

    @O2 am I EVER going to have working service? Calls constantly dropping out daily. As a vulnerable adult with health issues this is unacceptable. It’s every single day for nearly a year!

  • Kilo__Hotel Keighley (@Kilo__Hotel) reported

    Anybody having issues with @o2 today? Phoned them to change direct debit details and they’ve changed my phone number completely?! 4 calls on my “new number” so far from people saying they’ve also been allocated this phone number…WHAT THE ACTUAL ****?! 🥴🫠

  • orangesteel Simon 🇺🇦 (@orangesteel) reported

    @O2 usual appalling #CustomerService. Cannot wait to move my contracts to a provider with a modicum of customer care. #o2 #crap

  • Narmadha Narmada Thiranagama (@Narmadha) reported

    @O2 you cancelled my direct debit and you won’t let me pay my bill by card. Every time I try to play it, it’s declined. Every time I ring customer services, it tries to make me pay my arrears and won’t let me speak to a human being.

  • JamesKoppertCFC James Koppert (@JamesKoppertCFC) reported

    @Gate10MHU I am Adam. There is no wifi there so maybe @O2 can help as it's for charity but I will be steaming from my phone the entire night.

  • DemiJGee Demi-Jade McGee✨ (@DemiJGee) reported

    @O2 both me and my husband now get ZERO coverage of service in our own home 😭 I have been with you guys years and I don’t want to but we really need something to improve this! Any suggestions?

  • lisa_sandland lisa sandland (@lisa_sandland) reported

    @O2 not amused at your customer service agent talking over me when I’m trying to find out information as due to an issue I can’t sign into my account, then when she doesn’t understand what I’m asking just hangs up on me! Not great after waiting 30 minutes on hold

  • orangesteel Simon 🇺🇦 (@orangesteel) reported

    @O2 #CustomerService appallingly bad.

  • MigryM migry_main (@MigryM) reported

    Hello? Is the @o2 website broken? I wanted to use chat. I can log in but get a message "somethings gone wrong". The search web page is corrupted an unuable. This was #Chrome . So I tried #FireFox . Same result.