O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Nottingham, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Total Blackout | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Rebecca Saint
(@Sainty69) reported
from
Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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McVizb
(@McVizb) reported
Hi @O2, as a @virginmedia customer that now has access to @O2PriorityUK, how do I get further access to the current deal for Disney+ without an actual O2 login? I’m taken to the O2 site to redeem this, but I don’t have an account to use. Appreciate your guidance please. Thanks!!
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steven mckaveney
(@Stevemcka) reported
@O2 absolutely shocking service as usual by O2. Had a sim ported over due by 10am. Nothing. No emails, texts etc. I called at 12 and told 1pm, then 3pm and told 6pm and then 6pm and told Monday.
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Paul
(@Deep_diver_uk) reported
@virginmedia @O2 Thanks for reply, they can’t do anything been like this since Feb 22 when on virgin sim before Virgin switch us to O2, Parents can’t use phone just wish told can’t cancel as will affect virgin contract. So what do they do..
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louise stone
(@taz3677) reported
@O2 never been so upset to got through all the upgrade stuff the amazing Cyrus on ur upgrade team. Agree to everything all goes through then couple hours later get email to say out if stock. So upsetting didn't get phone next day. Always had great service with o2 tho thanks
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Dale Watts
(@Extinguisherman) reported
@Bowiejcecc @O2 Best idea you gonna have, can’t wait for contract to expire. Terrible company
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Jαу
(@Jermaine_ManUtd) reported
@O2 @Bowiejcecc Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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steven mckaveney
(@Stevemcka) reported
@O2 terrible service by O2. Personally would avoid them like the plague.
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Ross
(@rosss9996) reported
@O2 No, nothing. I confirmed the email with the agent on the call, your website and the agent I spoke with the other day. Your agent 2 months ago was also aware of the complaint but insisted I the email address was sufficient.
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous