O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Sutton in Ashfield, England
The most recent O2 outage reports came from the following cities: Chesterfield, Belper, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 9 days ago |
|
|
Phone | 23 days ago |
|
|
Internet | 1 month ago |
|
|
Phone | 1 month ago |
|
|
Phone | 2 months ago |
|
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
-
Jason N Beck (@beck5ter) reported from Nottinghamshire, EnglandGood news all of my @O2 contracts have ended, so it's time to move on as no matter how much I try they can't resolve simple issues and have the worst customer service,
-
Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
-
Zak Horton (@zakhorton) reported from Nottinghamshire, England@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
-
Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
-
David M. Levy (@dmlevy) reported from Nottinghamshire, England@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
-
sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
-
Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
-
Richie Pearson (@imrichiepearson) reported from Chesterfield, EnglandNice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
-
Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
-
natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England@O2 I'm trying to upgrade to a phone but website is not working.
-
Zak Horton (@zakhorton) reported from Nottinghamshire, England@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
-
Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
-
Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
-
Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
-
Jason N Beck (@beck5ter) reported from Nottinghamshire, England@Innominate4 @O2 @EE @VodafoneUK @O2 are unrealistic with their pricing, I have noticed that I am being crucified by data, I popped to the bank other day and walked past a few shops and noticed some of the deals and thought after being a customer for so long, why am I not being offered better deals.
-
Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
-
Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
-
Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
-
Niknak 🇬🇧🇪🇺🏳️🌈 (@nikwood28) reported from Nottinghamshire, EnglandDisappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
-
🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Laurenson (@robertlaurenson) reported@O2 Have you seen my message? I spoke with a customer services agent, who said she would try turning the wifi calling on and off from your end, but i dont think that is the issue, the wifi calling was working fine at home and hotel, but not offshore, need something done asap.
-
Gemma Cross (@BardenCross) reported@O2 Thank you. I have tried these things, it says the network cover is fine in my area. I reported the problem last night but I’m still having the problem. I can’t call 202 as all my calls are failing and if someone calls me I can answer but there is no sound.
-
jay (@jay88340240) reported@O2 my family and I Are having major trouble with signal and 4g coverage. Paying for a service and currently not receiving it please help.
-
Jim Newcomb (@JimNewcomb7) reportedIs it just me or are others waiting minutes for pages to open with full 4G coverage. Never mind 5G get the current provision sorted first! I’m on @O2
-
Frostychik (@frostychik) reported@O2 hi there’s no vegan sausage rolls left in the Birmingham city centre stores but I’ve already downloaded the QR code and can’t cancel it to change for a pizza slice code 🥲 Anything I can do?
-
Dave Swanton(Swanny) (@SwannyMediaMan) reported@virginmedia Having to use an @O2 dongle at home whilst paying you! Also the 350mb broadband has never achieved its status and the best it can do is 290mb. Not good is it @thesun
-
Ob1-Kez (@obkez) reported@O2 getting a ‘voucher number is not correct’ error when trying to book a movie through the priority app. Pls help 🙏
-
SjF (@sjfprescot) reported@O2 your automated system is ******* useless. Keep putting the phone down on me
-
Ceastwell (@cathysinden) reported@O2 your phone line keeps cutting me off when I need technical help. Took a new contract and tried to keep the old number. People can call me using the old number, but texts won’t come through!
-
Omoge B (@QueenBeeBeks) reported@O2 customer service is so **** fffssssss ******* driving me mad