O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Belper and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Belper |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Gareth 🇪🇺 🕷
(@fogey) reported
from
Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Jason N Beck
(@beck5ter) reported
from
Nottinghamshire, England
@Innominate4 @O2 @EE @VodafoneUK @O2 are unrealistic with their pricing, I have noticed that I am being crucified by data, I popped to the bank other day and walked past a few shops and noticed some of the deals and thought after being a customer for so long, why am I not being offered better deals.
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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David M. Levy
(@dmlevy) reported
from
Nottinghamshire, England
@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Jason N Beck
(@beck5ter) reported
from
Nottinghamshire, England
Good news all of my @O2 contracts have ended, so it's time to move on as no matter how much I try they can't resolve simple issues and have the worst customer service,
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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Paul Braisby
(@PaulBraisby) reported
from
Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Toft
(@tofty1972) reported
@O2 Pay for an iPhone from O2 that you didn't order return it to O2 and still have to pay £741 at £20 a month and O2 not put right and return what money they've taken. All support incapable of correcting it and the fraud team ignoring you for five months.
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Hannah Rowe
(@HRoweMktgPR) reported
Big thanks to the customer service team at @O2 - really helpful. First lady had problem with her system, I rang back, 2nd lady sorted the issue, then 1st lady rang back when her system was sorted. We're all quick to moan (me included) but they were brilliant.
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Ian Johnson
(@teej18982) reported
@O2 signal problems in Epsom,Surrey? No 5G and barely 4G.
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Stacy Chappelow
(@stacychap85) reported
@O2 I've received an email from my care regarding a refund request but it says it needs card details. And to contact customer services.. Is this legitimate??
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Jane Beesley
(@Jmrplus4Jane) reported
@O2 just upgraded phone when started up-new phone it kicked him out of his old phone and now he can’t use either as he needs to get on old phone to get text to swap the sim we can’t call customer service as his new phone is enabled for calls yet and can’t use old phone:
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Elon Muskrat
(@Muskratling) reported
@Schmoo1408 @EnglandRugby @O2 Oh please! The Gump has a contract to after the RWC and hasn't been sacked despite two atrocious 6Ns and numerous other poor performances.
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Harry Fletcher
(@Fletch724) reported
Just called @O2 customer services and got put through to another customer who also needed help?!😭 how can that even happen??
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Zenwork
(@Zenwork21) reported
@O2 is 1478300016 a legit number from 02 customer care? Didn’t sound like.
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Mark Perry
(@Markp821) reported
@O2 nearly 2 1/2 hours on the phone tonight and a minor issue of adding a watch to my new mobile plan isn't sorted (after going to store) ... Its frustrating for me but must be massively embarrassing for you guys... with Vodafone it was easy, 10 mins on the phone and sorted....
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Harry Fletcher
(@Fletch724) reported
@O2 I’d rather not make that publicly available - bit concerning when an elderly lady is asking me if I’m customer services, anyone else could have scammed her?!