O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent O2 outage reports came from the following cities: Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout |
Community Discussion
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O2 Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Rebecca Saint
(@Sainty69) reported
from
Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KJ
(@karatejenny) reported
@O2 hi my mum recently purchased a moto g9 play and chose the option to move her original number to her new phone. We put in the new sim on Saturday and have been turning it on/off to see if the sim will activate but it still says SIM not provisioned? Please help!
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Pete
(@PeteMairs) reported
@O2 why is it impossible to cancel my sim only contract on the website? and live chat doesnt give me a topic about it to talk to someone about it
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Miah
(@SpookyJelly) reported
@O2 Can u help via DM? No network on phone to receive texts I need to access account HELP website just sends me in circles
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Evelyn
(@Evil__Evelyn) reported
@O2 You guys already had DM about it & its never been resolved & I was SCREAMED AT on Fri morning by the agent who stated "you're not patient & need to learn to be patient" as I rang back 25hr after initial call if waiting 25hr before calling back to check was impatient then GOODY
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getvaccinatedandwearamask
(@BackFranks) reported
@O2 I need help with my elderly mothers cell phone account in the UK, I’m in US and tried to add a bolt on of data so we can communicate with FaceTime, but it disappeared. It is urgent that we can talk as she is alone and vulnerable, please help?
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NB
(@NBurke6) reported
Hi ,@O2. I have O2 payg. I live abroad and haven't been in UK for 1 year due to travel restrictions. Tried to use my phone and the SIM can't find a network. Tried to log in to my O2 and it said to contact you. Thanks
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Clare Maher 💙
(@LadyMaher) reported
@O2 how can I find out if my phone is insured for screen damage? Cracks etc? I’ve looked on my account but it’s not clear anywhere thanks
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Chip_DK
(@Chip86) reported
@O2 Fully understand and appreciate how difficult it is currently. But why have you set up a loop that doesn’t let people use your services between the app and phone? I’m not calling with an emergency so now feel like I’m wasting time for people who may need it!
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Dan // Nemesis
(@iNemesis__) reported
@O2 Is there a number I can call to contact someone about my service.. I've been cut off due to not paying bill. But my contract is up soon and I need my number for Hospital and Drs appts...
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matt
(@weyland76) reported
@ajmy @O2 I hope I haven't added to it! Just thought the response was quite blunt and a bit rude really for no reason.