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O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Sutton in Ashfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, and Belper.

CityProblem TypeReport Time
Chesterfield Phone 12 days ago
Chesterfield Phone 27 days ago
Chesterfield Internet 1 month ago
Belper Phone 1 month ago
Nottingham Phone 2 months ago
Nottingham Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • beck5ter
    Jason N Beck (@beck5ter) reported from Nottinghamshire, England

    Good news all of my @O2 contracts have ended, so it's time to move on as no matter how much I try they can't resolve simple issues and have the worst customer service,

  • PaulBraisby
    Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • imrichiepearson
    Richie Pearson (@imrichiepearson) reported from Chesterfield, England

    Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤

  • LAW151265
    🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England

    @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • Ash_InQontrol
    Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England

    @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

  • KerryGanly
    Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • followmeplz39
    natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • dmlevy
    David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • beck5ter
    Jason N Beck (@beck5ter) reported from Nottinghamshire, England

    @Innominate4 @O2 @EE @VodafoneUK @O2 are unrealistic with their pricing, I have noticed that I am being crucified by data, I popped to the bank other day and walked past a few shops and noticed some of the deals and thought after being a customer for so long, why am I not being offered better deals.

  • fogey
    Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England

    @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

  • jalfrazer
    Frazer Smith (@jalfrazer) reported from Edwinstowe, England

    So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

  • StuartJTownsend
    Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • LaRoseDeSaron
    sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • nikwood28
    Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Laserpromo
    James keane with Laserpromo Cardiff🏴󠁧󠁢󠁷󠁬󠁳󠁿❤ (@Laserpromo) reported

    Changed from EE to o2 because EE couldn't do a new deal on my s21 Ultra. Going with o2 was the biggest mistake ever....the signal coverage is shocking its so bad!! EE is far better but what can I do 😭 @o2 @EE

  • toffeeman1971
    Toffeeman (@toffeeman1971) reported

    @O2 Thanks as I requested this on 16/03/2022 and I'm already a virgin media customer.

  • LadyOfAquitaine
    Ellen (@LadyOfAquitaine) reported

    @O2 I’ve never been able to use 3G in France in the past couple of months. ANYWHERE in France. I didn’t even have any in Paris, or any other major french area!

  • vodcal
    cal (@vodcal) reported

    @O2 the sales of goods act protects customers who have been sold faulty items or misold products that are not fit the for purpose for which they are sold my phone is just over a month old and Bluetooth doesn't work properly,poor signal and the battery crap #poorcustomerservice

  • mummycarys2010
    Carys Lloyd (@mummycarys2010) reported

    I don't know why companies use @DPDgroup_news Terrible service. They have lost my new @O2 phone that should have been delivered on Wednesday and I only find out today because I have called them 3 times!! Takes 6 working days to investigate, I leave the country on 29/3 👍🏼

  • peterbr92798348
    peter breen (@peterbr92798348) reported

    @EnglandRugby @O2 Genuine question, have we ever had a pair of wingers this slow, ever ?

  • doncmccall
    Don McCall (@doncmccall) reported

    @O2 Hi o2, interesting this. When I get an email from you to say ‘upgrade early on us’ the truth is you HIDE the remaining to pay in the next upgrade tariff. Very poor and lies. I have £36.70 left and over 36 months all tariffs are £1 a month more expensive. Deceit!

  • markmc1
    Mark McGinlay (@markmc1) reported

    Dear @O2: 19 months ago I got a new phone. Instead of giving me 128MB in storage as requested, I got 64MB. I’m paying for more & have now run out of storage. I need to bring in my phone to a London store to sort but your online customer service is an absolute nightmare. #help

  • s_w_photograph
    Stuart Williamson Photography (@s_w_photograph) reported

    @O2 might have to up your game with tracking down scammers, I’ve had nearly 10 or more so far this week, averaging 3 a day. Blocking & reporting does absolutely nothing

  • elle_3113_elle
    Elle (@elle_3113_elle) reported

    @O2 so when you say order before midnight for next day delivery you mean order Thursday and receive your purchase whenever the hell they feel like sending it to you? Cos that sucks