O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton in Ashfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	14 days ago
Chesterfield	Phone	28 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Nottingham	Phone	2 months ago
Nottingham	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  sharon-Rose (@LaRoseDeSaron) reported 2 minutes ago from Nottinghamshire, England

  @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

• 
  Pete Roughton (@peteroughton) reported 3 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  vicky childs (@victoriachilds) reported 6 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Paul Braisby (@PaulBraisby) reported 6 minutes ago from Nottinghamshire, England

  @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

• 
  Gareth 🇪🇺 🕷 (@fogey) reported 14 minutes ago from Nottinghamshire, England

  @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 22 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Pete Roughton (@peteroughton) reported 27 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  David M. Levy (@dmlevy) reported 28 minutes ago from Nottinghamshire, England

  @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

• 
  Zak Horton (@zakhorton) reported 30 minutes ago from Nottinghamshire, England

  @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

• 
  Stuart Townsend (@StuartJTownsend) reported 32 minutes ago from Nottinghamshire, England

  @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

• 
  Zak Horton (@zakhorton) reported 32 minutes ago from Nottinghamshire, England

  @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 32 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  🌟🌟Lee A White 🏆🏆 (@LAW151265) reported 32 minutes ago from Arnold, England

  @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 40 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Frazer Smith (@jalfrazer) reported 43 minutes ago from Edwinstowe, England

  So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

• 
  Karen Davies (@nuttyslack3) reported 45 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Tim Branson (@TPBranson1) reported 48 minutes ago from Nottinghamshire, England

  Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

• 
  Paul Carnall (@paul_carnall) reported 55 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  natasha lewis 39🇬🇧 (@followmeplz39) reported 55 minutes ago from Nottinghamshire, England

  @O2 I'm trying to upgrade to a phone but website is not working.

• 
  Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported 60 minutes ago from Nottinghamshire, England

  Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsjustme (@LouiseDarbyshir) reported 3 minutes ago

  @O2 Start by getting your customer service advisors more training useless pieces of crap but yeah ill dm u

• 
  Martin (@T1N_MA) reported 3 minutes ago

  @O2 hi! I’ve been trying to get the odeon ticket, but it doesn’t work - it says the code isn’t valid/doesn’t want to let me through. Could you help me please?

• 
  billy c (@BillLdn) reported 4 minutes ago

  @o2 been without data inside my house for 13 days, I have been told that if the engineers cant find a fix then they can lower my payments (not really a resolve) or I can pay my contract off which isn’t viable at the moment because I am expecting a child, this is totally

• 
  Emma Fahey (@EmmaFahey10) reported 6 minutes ago

  @virginmedia @O2 No internet for 3 days, just internet, that’s all I ask. Maybe a British call centre as so they actually help customers!

• 
  billy c (@BillLdn) reported 6 minutes ago

  @O2 unacceptable the way you treat loyal customers, there should be an exit clause when you can not provide the service I signed up for, I have even been told that it could be my building material when my partner gets full coverage from EE , its a modern world we live in and

• 
  ᴄʜᴀᴅ. (@ChaddingtonBear) reported 11 minutes ago

  Very poor from @O2. Been charging me since August last year for an account/number which I was not aware existed after transferring to @EE. O2’s records show that the account lay dormant but refusing any form of refund. Any advice very much appreciated @MartinSLewis 🙏

• 
  Mike Johnson (@mikejohnson90) reported 12 minutes ago

  Why is phoning @O2 so difficult, just wanna cancel my poxy £5 Apple Watch payment. Jokers

• 
  jim liddiard (@jim_lid) reported 14 minutes ago

  @O2 you robbing lot. We pay insurance for a household of devices and never claim, yet we make an honest claim for a daughters broken phone and you turn the claim down. #dissapointed

• 
  MrsTedd (@MrsTeddyTedders) reported 15 minutes ago

  @O2 someone is trying to set up a fraudulent account using my details. I have received 6 security codes to my number which is with a different provider. Your customer service team refused to help me because I can't answer the security questions on an account I didnt set up.

• 
  Soala (@Mr_Abam_) reported 15 minutes ago

  @O2 I’ve had absolutely no service all day and I’m unable to call your offices because of this. Yes I have done all the restarting and resetting with no luck