O2 outages and service status in Sutton in Ashfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sutton in Ashfield, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sutton in Ashfield, England
The most recent O2 outage reports came from the following cities: Chesterfield, and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Phone | 22 days ago |
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Chesterfield
|
Phone | 1 month ago |
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Chesterfield
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Internet | 2 months ago |
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Belper
|
Phone | 2 months ago |
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Nottingham
|
Phone | 2 months ago |
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Nottingham
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England@O2 your page is not working im trying to sign in
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David M. Levy (@dmlevy) reported from Nottinghamshire, England@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Niknak 🇬🇧🇪🇺🏳️🌈 (@nikwood28) reported from Nottinghamshire, EnglandDisappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Richie Pearson (@imrichiepearson) reported from Chesterfield, EnglandNice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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rachael louise sexey (@rachaelndarren) reported from Ilkeston, England@djt81 @O2 I'm having the exact same problem in Derbyshire area
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د. يوسف شمس الدين (@YAYshamsaldeen) reported from Mansfield Woodhouse, England@O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
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Forest FanBase 🔴⚪️ (@ForestFanBase) reported from Nottinghamshire, EnglandPeople should know… if you transfer your number to @O2 then you better leave it there for the length of your contract or moving it will terminate it. Service in Nottingham so awful it makes little odds but they act like the #mafia never knew this would be allowed in 2022.
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England@O2 It's just o2 that's not working anything else works
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BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Leanne Robinson (@leanneellis) reported from Barlborough, England@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frazzz (@FrazzzYT) reportedI recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is
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Colin H (@Colin_H1972) reported@Joff_L @O2 Upgrade offers are never good. Was cheaper for me to go to PAYG than upgrade to the deal they offered me on my SIMO plan.
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mark (@schellm2012) reported@O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.
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wendy devyea 🌸 (@Wendy_jDarling) reported@O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim
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Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reportedLast message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Shana Hendry (@Happyengland79) reportedYet again @O2 your mast is not working! You're a ******* embarrassment of a company, ripping people off because you're not providing the service you are being paid for. Trampy behaviour at it's finest. #evidenceforombudsman
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Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time
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Matt F (@mbaron71) reported@O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.
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David (@David297819311) reported@O2 @JoeGibbs2 Cancel your contract with 02, they are clearly not providing the service you signed up for, they are in breach of their contract with you.