O2

O2 Outage Report in Sutton in Ashfield, Nottinghamshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sutton in Ashfield, Nottinghamshire, England 11/24/2025 14:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent O2 outage reports came from the following cities: Nottingham, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomMansfield Total Blackout
United KingdomAlfreton Wi-fi
United KingdomNottingham Phone
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • LaRoseDeSaron sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • dmlevy David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • LAW151265 🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England

    @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • mummyknight5 Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • fogey Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England

    @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

  • TPBranson1 Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • PaulBraisby Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • jalfrazer Frazer Smith (@jalfrazer) reported from Edwinstowe, England

    So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • StuartJTownsend Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Thornerg Roy Thorne (@Thornerg) reported

    @O2 @VodafoneUK Still no signal in Braunton EX33, 3 weeks now. Bit of a poor showing. No 2G, 3G, or 4G. Outgoing emergency calls only. It's not as if you aren't aware of it.

  • sharonbrynin sharon brynin (@sharonbrynin) reported

    @O2 I have been without signal for@over 24 hours I can’t get hold of anyone. I have just locked into another contract with you so far that contract I have not had signal

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported

    I’ve asked this before but anyone else havin issues with @O2 network just being permanently ****. 4G and 5G u can’t use utter joke. What are we actually paying for. Mite as well use yoghurt pots and string

  • Dale_Roy Dale Roy (@Dale_Roy) reported

    @O2 Hello! Started charging me for a phone I have not yet received or been told when to expect the new phone. Have tried to call customer care but impossible to get through. Help please, I would like to cancel the phone completely. Have been terrible to deal with since I changed.

  • rsrikigrps Srikant Ravuri (@rsrikigrps) reported

    @O2 Is anyone actually looking into this? or do you think you are providing the best service that you can? I am very surprised that a leading n/w provides such appalling service. What does it need to get a response?

  • JJSmith21665758 JJ Smith (@JJSmith21665758) reported

    @O2 is complete crap!! No phone signal in BT29 from Thursday!! #crapcompany

  • sheoirse G Eiselt (@sheoirse) reported

    @O2 Hi, for some reason when I'm logging into MyO2 app I'm getting only password change page. The same on your website. Sometimes when I login online I manage to get into account details. I'm not able to make a payment or manage account. Can you fix this?

  • Roberts24Ms Sam Roberts 💙 (@Roberts24Ms) reported

    @O2 what number can I use to call O2 and speak to someone as none of the online help answers my question.

  • zo_and_arrow ZoAndArrow (@zo_and_arrow) reported

    @O2 why isn’t my e-sim working in Australia please? I was told that I can use my plan for free in Australia because I’m a volt customer. My husband’s sim is working fine. I’m lucky that I bought a PAYG 3 sim to use in Singapore that still has some data left

  • singh_indy Indy Singh (@singh_indy) reported

    @O2 @Apple Still nothing - called to chase our complaint twice today and when the call gets awkward for your customer service reps the line mysteriously goes dead - seriously you couldn’t make this **** up! Where have you relocated your call centres too may I ask? #customerservice