O2

O2 Outage Report in Newton-le-Willows, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newton-le-Willows, St. Helens, England 08/08/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent O2 outage reports came from the following cities: Altrincham, Runcorn, Liverpool, Salford, Bury, Bolton, Wigan, Warrington and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham Phone
United KingdomRuncorn Phone
United KingdomLiverpool Phone
United KingdomSalford Phone
United KingdomLiverpool Phone
United KingdomBury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • robert82hughes Robert Hughes (@robert82hughes) reported

    @O2 I spoke to someone from O2 on the 17th about extra charges on my bill. These were due to be removed, but according to my bill this has not happened. Help!

  • JulianBrierley Julian Brierley (@JulianBrierley) reported

    @O2 For years we had good 2G signal indoors. For the last few weeks none, just weak 4G near a window. I have reported it several times on the website and each time I get a sorry we've found a fault and then later a "good news we've fixed the issue" message but no change.

  • MidniteKaos Simone (@MidniteKaos) reported

    @O2 Hi need to speak to someone about my account but can’t speak to a person as system/phone system says bye and cuts you off 😡. As of 17th March my current contract is up. My monthly bill made up of phone charge and air time charge! Want to know what my bill will go down too?

  • gfalconbuk Graeme Falconbridge 〓〓 (@gfalconbuk) reported

    @O2 help! Since two updates ago the option for WiFi calling has disappeared from my S20plus. It's still enabled on my account. #SamsungGalaxyS20 #O2 #WifiCalling

  • adele_linden adele linden (@adele_linden) reported

    @O2 second day of trying to resolve my Si issue. Currently have been holding on for 35 minutes 😡😡😡

  • mazzymooface_gm Ria 💥 FlashBang Out!💥 (@mazzymooface_gm) reported

    @O2 hey team sorry in advance I'm not doing well with technology today can you tweet me the customer service number I use from my o2 mobile please. TIA

  • HarpSilver H is for Harp (@HarpSilver) reported

    Grrr @SkyUK great idea lets knock out the Granton/Leith (Edinburgh) Broadband just in time for you getting out of work and the weekend just as well I have 90gb from @O2 and I'm able to portable hotspot but really Sky fix it

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • SGTShotYou SGTShotYou 🌐 (@SGTShotYou) reported

    @O2 paid for same day delivery on a phone upgrade today and nothing... agents online were unable to do anything by there own admission, including ignoring my request to cancel it, twice. Why offer a service if you are unable to fulfil it!

  • JulieAllsop Julie Allsop (@JulieAllsop) reported

    @johnwhalvin @O2 Run for the hills, don’t sign with them, awful company...