O2 Outage Report in Newton-le-Willows, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (55%)
-
Internet (23%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Runcorn, Warrington, Bury, St Helens, Sale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
-
Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
-
Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
-
E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
-
Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
-
Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
-
Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
-
Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
-
Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
-
Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
-
Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
-
John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
-
Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
-
James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
-
Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Melons
(@helenleyster2b) reported
@O2 I am currently in USA and I have travel bolt on. I can’t do a chat as says busy always and nothing is connecting. Friends have had issues too. I need to be in contact with home due to my special needs son. What’s going on??
-
Phil Harvey 😷
(@CodeBeard) reported
@O2 They know about my plan dates. They are from ‘partners’ you have given my details to without my permission. They don’t say they are from O2 they are from other companies. Very rude and pushy.
-
Squeaky
(@SqueakySays) reported
Well @O2 at 14:30 yesterday I was faithfully promised “I realise you may not believe me, but your service WILL be restored within 24hrs” Nothing so far…..you have 4.5 hrs left to get your act together 🤬🤬
-
Sophie Way
(@SophieWay98) reported
@O2 I’ve had no signal all day!? Please can you tell me how I can contact you to find out why? X
-
Peter Loomes
(@manatmillets) reported
Why is @O2 such a crap network. In the centre of Edinburgh and no 4g, 3G, or any data service what so ever. If you want a signal on your mobile avoid O2
-
Keaton Harland
(@KeatonHarland97) reported
I’m sorry but @O2 it’s absolutely disgusting the way you charge for late fees. Unfortunately I was 2 days late (yes my bad) but my £35.54 is now £71.85! No contact was made telling me my bills didn’t go through either. My phone is work now can’t text or call, greed.
-
ItsAdam
(@itsadamuk) reported
Really pissed off with @O2 .. Really what sort of network can't give someone mobile data even at 25mins past midnight, "oh your area is busy" or "oh there's mast issues" same **** different day for months, how about you upgrade your hardware if its so bloody busy! USELESS! #O2
-
Chloe Alexandra
(@Klostarinthesky) reported
Hey @O2, quick question, if I was to join as a sim only customer, can I keep my current number? 👀 since you offer way better, way cheeper than @ThreeUK
-
Hasan
(@ha54n_) reported
What’s happening with @O2 lately? The internet seems to painfully slow in many areas also phone calls keeps dropping. Customer service been no help at all.
-
Annalisa Ricciardi
(@AnnalisaRcr) reported
@O2 @O2 is jugging me because I moved in with my partner last November, and lived in the previous flat for only one year (over 10 years in UK in long rent contracts). This makes my credit score a 'bad' score, meaning I can't have a sim plan with @O2 . Aren't you ashamed of yourself?