O2 Outage Report in Newton-le-Willows, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Newton-le-Willows, England
The most recent O2 outage reports came from the following cities: Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
Phone | 18 days ago |
|
Bolton
|
Phone | 24 days ago |
|
Wigan
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
|
Wigan
|
Phone | 2 months ago |
|
Warrington
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
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Jess (@jessslee_) reported from Walkden, England@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Dave Walsh (@Davew274) reported from Standish, England@AntStephen I’m with @O2 and it’s garbage inside the ground
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andy Nichols (@AdnyNichols) reported from Horwich, England@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Claire (@Claire_Edberg) reported@ffs3411 @O2 Apparently my number is up for renewal and my tariff is outdated, so i got a DM asking if i wanted a new one. You cant turn this kinda deal down.
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- YT: SherriBonke 💓 (@SherriBonke) reported- @O2 when are you going to improve your signal in Peckham please??? Because it’s been so crap for like 3 years and it never used to be like this.
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Gruff (@GruffapGymru) reportedI wonder if @O2 actually repair masts anymore, or if they're just content to send out continual reminders to people that the mast is broken and a timsecale for the next applogy message to arrive.....
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Raveenix (@Raveenix1) reported@O2 still no fix for the H+ issue in Burton - on - Trent..... Are you sure it's actually being looked at? It's taken a ridiculous amount of time now, very disappointed
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SM (@Sm82119880) reported@O2 hello. I’m on holiday and need to reactivate my o2 sim. Could someone help? I can’t get through on any of the numbers and I can’t find an email address.
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Raveenix (@Raveenix1) reported@O2 Yeah that's been the issue for well over a month now, the issue at this point is more the fact that it seems like despite being told it's being looked at nothing is actually being done about it.
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Becca K (@_reBeccaK) reported@HelloTerriLowe @CountryGalLaura @O2 Sorry, what’s 7726? I’ve never heard of forwarding spam to it before
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Jay Shah (@jayshah4455) reported from Swindon, England@O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap
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zoe potts (@forestzoe) reported@O2 trying desperately to report some form of fraud, for a cancelled account. Going round in circles. Had everything from being cut off, transferred to 4 depts, transferred to recorded msg and everything in between. Your service is appalling and I'm no further along
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Marge G (@london_girl25) reported@O2 What kind of network is O2 to completely mis-sell & misled me to sign up for a sim-only contract for £30/month when the advisor called me today and offered a phone contract? This is the second time your company has done this! Extremely disappointed with your business tactics!