O2 Outage Report in Newton-le-Willows, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington, Skelmersdale and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Liverpool |
||
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
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O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura clegg
(@xoxcleggyxox1) reported
@O2 what is it with your signal at the moment the last week has been shocking can't get one anywhere especially in my house! Same with my husband and daughter!
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SPD travels 🚄✈️🌉
(@SPD_travels) reported
@O2 I’ve sent you a DM. 3 days without any signal due to a mast problem, yet I bet you’ll still expect a full months billing payment…
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Kurt Andrew
(@kurtyoafc) reported
from
Middleton, England
There are serious mobile phone signal issues in Middleton and it needs sorting and ******* properly @O2
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Missy Tink
(@TinkMissy) reported
@O2 let me guess, your sorry I’m experiencing problems but all your agents are busy right now.. and have been since august. Disgusted at your lack of customer service.
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Joanne Foley Anderson
(@JoanneA47102663) reported
@O2 @O2 works we’re done on the 8th but service still shocking, Emergency Calls only this morning, getting fed up of this now
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Nixki W
(@nikkijo23) reported
@O2 is there an issue in the E13 area? I haven’t had data since yesterday. Status checker intermittently says you’re investigating a mast down, it currently say you’re fine but still no data.
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Sarah Poyntz
(@sarah1986) reported
@O2 All sorted now, a third phone call and finally switched over- although not impressed so far, lost a months service because of this and the signal near my house is very poor 🤔
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peter
(@peter33266430) reported
@O2 this has to be the worst customer device
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un2_y
(@unver2_y) reported
@O2 Why advertise 20GB for £10 big bundle on new payasyougo sim but you only assign 7GB instead and when called you don't do anything! Very poor customer service from o2 customer services!
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Missy Tink
(@TinkMissy) reported
@O2 At least it worked unlike your service and staff