O2 Outage Report in Newton-le-Willows, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent O2 outage reports came from the following cities: Sale, Wigan, Liverpool, Bolton, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Wigan |
||
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Bolton |
Total Blackout | |
| Sale |
Phone |
Community Discussion
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O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel
(@X20rachel09X) reported
@O2 I can't even thank you guys enough, my mum took a contract out with you guys brand new iPhone, she unexpectedly died a month later, not only did you cancel the contract but you also refunded my dad money and let him keep the phone. Forever grateful 💐
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emily
(@AyeJustinVibes) reported
@O2 need help!! Confused I’ve just cancelled my contract and got a sim only for 24 months when can I use this new sim! Also got new number which I didn’t want!!
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Ged
(@martins_gerry) reported
******* sick of @O2 can’t get a internet signal anywhere
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Tøbias
(@HenrysRadiator) reported
@sjtaylor2017xx @O2 @AmberRoseGill I’m having a similar problem. The customer services say they’ll sort it & don’t, on 3 occasions they’ve just hung up when it got difficult. I’m stuck with a phone that I was told several times was cancelled & I can’t return & now getting threatening messages
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Neil King 💻
(@neiltking) reported
Hey @O2, my daughter is trying to get her PAC code from you but your system keeps replying with "There has been an issue processing your request, please try again later". Do you have a technical problem or are you trying to force her to call you? Not good. @Ofcom
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Helen 🌻
(@HelenRambles) reported
Never use @O2, they claim they offer roaming but they don’t. It doesn’t work. And their support staff don’t bother to reply.
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gareth jones
(@gazza_kjones) reported
@O2 @danyologic @O2 sorry to hijack this, can you please dm me? I have an issue I need help with
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LeanneLDN
(@LionWomanROARRR) reported
@O2 Whoops my bad I was trying to book the wrong day. Sorry 🙈 thanks 🙏
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Kristofor Learmonth
(@KristoforLearm2) reported
@O2 I really hate O2. I'm from Scotland and bought a really cheap phone to surf with. It was locked to the O2 network. Someone was screwing around with it all of the time and the customer service team were really rude.
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grace
(@SAlNTDYKE) reported
@O2ApolloManc @O2 i pay for o2 purely for o2 priority and you have got rid of the priority queue???? why and how i have a priority ticket and i pay for your service for this