O2

O2 Outage Report in Newton-le-Willows, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newton-le-Willows, St. Helens, England 01/30/2025 01:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent O2 outage reports came from the following cities: Liverpool, Wigan, Runcorn, Warrington, Bolton, St Helens, Bury and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomWigan Phone
United KingdomRuncorn Phone
United KingdomWigan Phone
United KingdomWarrington Phone
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • Matt_Aspden matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • MissHLVaughan Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • graceblazys_ grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • ianpyeiseboe ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Plantstacey Stacey plant 🇺🇦🇪🇺 (@Plantstacey) reported

    @O2 this seriously is the shittest network and customer service ever. For 2 months now have been ignored and nothing been done. #shitcustomerservice #badservice @Ofcom

  • Ambz1810 Amber James ♡ (@Ambz1810) reported

    @O2 I’ve had no signal for 2 days…I have checked our area and there isn’t any current issues.

  • Murtle007 J Hill (@Murtle007) reported

    @O2 can someone please give an update in the DY6 area no signal or 4g from Sunday. Not acceptable

  • LucySmale4 Lucy Smale (@LucySmale4) reported

    Waiting in @O2 Plymouth store. Third in the queue, two advisors working and two members of staff doing nothing! Can't help, must wait for an advisor - how much are they getting paid??! #whythewait

  • ijohnson19 i johnson (@ijohnson19) reported

    @O2 I am so fed up with being fobbed off by 02 i couldn’t make or receive calls on my 6 month old phone so I was near a store , I went in and they just tried to sell me a new phone, called customer service and after a 45 minute wait was told upgrading network, in 4 areas

  • The_Macula Macula (@The_Macula) reported

    Hey. @o2 hung up on us 6 times over 4 hours and are still not dealing with the issue 👍🏻

  • TheRONYBrand Rony Mac (@TheRONYBrand) reported

    Anyone elses @O2 network today just be like "**** it"?

  • battams_luke Luke Battams (@battams_luke) reported

    @O2 For the past couple of weeks i have been getting 5G and signal but now forbthe past couple of days i have been getting 4G and a tiny bit of bar for signal could you please let me know what is happening from the o2 cartoonist and hope you are all ok 👍

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @O2 still no response on my SIM card??? No DM, nothing! Also your chat bot and other tools you use are really poor… anything to not use humans ey

  • hammerett Claire Picken (@hammerett) reported

    @O2 please can sombody reply to my inbox!!! I have a bug complaint and nobody wants to help..