O2 Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, St Helens, Skelmersdale, Warrington, Altrincham, Runcorn, Liverpool, Salford, Bury and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Warrington |
Total Blackout | |
| Altrincham |
Phone | |
| Runcorn |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Thegourmetgays™
(@thegourmetgays) reported
from
Urmston, England
@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705
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Jon Nutten
(@JonNutten) reported
from
Salford, England
@O2 Not what your customer service staff offered. 😕 typical of @o2businessuk
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!
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Michelle❤#TeamChester❤#TeamLinkinPark
(@michelle2570) reported
from
Walkden, England
@chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
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patricia hookway
(@pathookway) reported
from
Walkden, England
@O2 please can you help not happy at all
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Fatania
(@anna_fatania) reported
What the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡 @O2
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Garry
(@Binarymap) reported
@CromwellStuff @RishiSunak I'm seriously considering cancelling my phone contract. This level of state interference is too much. I pay for the phone service for my benefit not for anyone or any organisations benefit. IMHO, it represents a breach of contract. @O2
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(@mark_interior) reported
@O2 say I owe a outstanding balance which them & them only can see, but I have asked for proof that I owe this payment, yes not a problem sir, they is a charge for them sending me proof to say I owe them other than that it's o2 word against mine, because I need 2 pay for proof 🤔
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Jo Cook
(@TouchwoodJo) reported
@O2 I can’t log in to my o2 account even if I say forgotten details. Also my phone won’t connect to 4g, please could you help? Thanks
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Anna Fatania
(@anna_fatania) reported
@O2 what the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡
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Billy Goater
(@GoaterBilly) reported
@O2 5 attempts to order a new phone, 5 fails, over 6 hours on the phone to you. Credit check failed twice as one done on previous day twice. Not credit status problem just your process. 2 of the calls were over an hour and cost me £8+ in total on the home phone. Still not sorted!
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Rana Lee
(@RanaLee777) reported
@YourGirlAmyLou @O2 They did the same to my aunty who didn't understand she was getting a SIM until she did. We couldn't bother and kept it, now after a month of terrible broadband nationwide, we've cancelled virgin and O2 needs to be cancelled separately apparently, noone had ever mentioned! @ofcom
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Tim
(@Timinho50) reported
@O2 I cannot connect to your network and therefore can't contact customer service plus live chat not available
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Rae Harding
(@RaeHarding2023) reported
@O2 @O2 I can’t seem to use your customer service number to request a PAYG credit refund - there is no option to select refunds and the voice recognition bot simply refuses to process the word “refund”
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Sarah Paskin
(@SarahMelissa85) reported
@O2 absolute awful customer service, double billing ripping people off! Can someone contact me ASAP ideally management as i need to get my contract as a new customer sorted ASAP!!