O2

O2 Outage Report in Newton-le-Willows, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newton-le-Willows, St. Helens, England 05/24/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent O2 outage reports came from the following cities: Sale, Bury, Bolton, Liverpool and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSale Internet
United KingdomBury Phone
United KingdomBolton Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomRuncorn Internet

Community Discussion

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O2 Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

  • kates2091 Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • oneladyshow Charlie (@oneladyshow) reported from Salford, England

    @MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • jayymieemcd Jamie Mcdonald (@jayymieemcd) reported from Salford, England

    @O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • Matt_Aspden NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lionmanwb Wayne Berry (@lionmanwb) reported

    @O2 A bit patronising! It's clearly a network issue, why don't you try turning it off and on at your end

  • Treehk2 Treehk (@Treehk2) reported

    @NickCollinsPod @O2 O2 don’t give two hoots about their customers otherwise they would improve their dire customer service.

  • marcoanastasi Marco Anastasi (@marcoanastasi) reported

    @O2 Extremely disappointed with customer service so far. Not fun to call four times and wait in a queue for an average of half an hour while on holiday - to eventually talk to someone who won't even believe that St Lucia is an actual country and that I should be able to get data here

  • MoonshineMishap Donna G (@MoonshineMishap) reported

    @NickCollinsPod @O2 Go to @VodafoneUK I've never had an issue with them and they actually help their customers

  • marcoanastasi Marco Anastasi (@marcoanastasi) reported

    @O2 I called 202 4 times over 3 days so far and no one has been able to help me get data roaming to work in the Caribbean, despite activating the O2 Travel bolt on. Extremely frustrating!

  • hwilkinsonevent Hannah Kelly (@hwilkinsonevent) reported

    @O2 my device has notified me that 02 has turned off 4G calls and WiFi calling. I cannot access my account on the app to resolve this issue. Please can you help? #troubleswith02

  • stephstwogirls Steph’s Two Girls (@stephstwogirls) reported

    @indigojo_uk Yep. SO frustrating! It's one reason why I have stuck with @O2 over the years though, and it's been worth paying more, because they have great customer service.

  • KelticDelta KelticΔ (@KelticDelta) reported

    @EE £16!? Yikes! I got a SIM only from @O2 for £6 a few weeks ago and they didn’t even **** up my life in 2011 by offering me no service for 18 months and then sending a debt collector after me when I stopped paying.

  • hundooobaby Dee Rose (@hundooobaby) reported

    I actually resent the day i chose @O2 cant believe how bad they are and yet they still charge me

  • yayiulel yayiulel (@yayiulel) reported

    @Subcora1 @O2 My account was hacked a few days ago, and every step I made to get it back did not work. As I worked hard for those accounts. I heard about unihacksupport on insta services and decided to try their services and I got them to resolve my account issue their help. They can help you