O2 Outage Report in Newton-le-Willows, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, Bury, Liverpool, St Helens, Wigan, Ormskirk, Leigh, Sale, Runcorn and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Bury |
Total Blackout | |
| Liverpool |
Phone | |
| Bolton |
Internet | |
| St Helens |
Total Blackout | |
| Wigan |
Phone |
Community Discussion
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O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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..
(@dps182) reported
Anyone having trouble with @O2??? Network seems to be down
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Dave Winstanley
(@rhinowinny) reported
@O2 a manager has just tried to phone me re a complaint. Could you get him to call me back asap please?
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Martin Prickett
(@Big_Preesh) reported
@O2 unbelievable poor service. Mis sold a plan on Wednesday, thought I’d cancelled the plan on Wednesday (that’s what the chap on the phone said) then get a bill for the new product I didn’t want. Was HUNG UP on today after a 30min wait. Customer service call me ASAP
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David Howells
(@DavidACarnage) reported
@O2 is there an issues in the SA14 7az area its not showing online but both me and my partner have zero signal. Started last night around 8pm
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Cameron
(@BackwardsMac) reported
@O2 my sim is not receiving text messages and I am trying to get a Pac Code, I have been for 2 weeks. Nobody over the phone is helping me. I am self employed and have list a LOT of business whilst waiting for this to be resolved. I NEED my pac code today, PLEASE HELP!
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Samantha Hallam 💙
(@Design_andMedia) reported
@O2 Hi, I’m currently on hold. Have been now for 20 minutes. I just need to speak to someone to help me help my Dad whom I can’t help in person due to Covid restrictions. Is anyone going to help or should I advise him to cancel his contract! #O2CustomerService
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Ellen Parker 💙💙💙
(@EllenParker6) reported
@O2 we had the 6 months of @disneyplus off you and want to cancel before the subscription is paid for but cannot find how to cancel it. Can you help
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@O2 impossible to bloody speak with anyone online. The idiot in store 4 years ago that set up my account has typed in my email address spelt wrong and now I cant do anything in my account. Fuming. Cant click a link in an email if the email is spelt wrong 😡
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Brad Ray
(@BradSRay) reported
@O2 I’ve been trying to contact you in regards to upgrading one of my contracts, but for two days now I’ve been unable to get through. Can you help ?
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Sally Robinson
(@SallyPepper01) reported
I have been held in a queue for 20mins @O2 and then the call operator went to answer the call and cut me off. I would hope your customer service is courteous enough to call me back now!! 😡