O2 Outage Report in Newton-le-Willows, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (26%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent O2 outage reports came from the following cities: Liverpool, Leigh, Wigan, Bury, Bolton, Warrington, Atherton and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Phone | |
| Leigh |
Phone | |
| Wigan |
Total Blackout | |
| Bury |
Total Blackout | |
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
-
Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
-
THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
-
Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
-
Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
-
James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
-
Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
-
Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
-
Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
-
⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
-
Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
-
Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
-
Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
-
Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
-
Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
-
Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
-
Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
worf Lt
(@dbigsby58) reported
@O2 #Disability #disabled #mentalhealth not a happy customer not had proper service for 5 months yet you still take my money not anymore not paying another bill till you fix the problem I need my phone its my life line and telling me lies not acceptable
-
Dale Watts
(@Extinguisherman) reported
@JuliaMarston @O2 Retweet complaint with BBCWatchdog and WhichUk tags. The networks clogged up. The customer service is terrible. Let’s try and get something done.
-
TheDaveEdgell
(@TheDaveEdgell) reported
@O2 you are the worst company I've ever dealt with, shocking service, how can getting a new phone be so stressful #embarrassing #youwillbeexposed
-
John
(@jayef99) reported
@O2 Thanks. Yes I have. I'm afraid Santander OTP still not working with O2 SIM. Everything else (other bank OTPs, 5G, WIFI call, all other phone functions) brilliant. Santander technical support are investigating. But unlikely they introduce fault at same time as new SIM
-
Erdoğan dodododoodoodoo
(@SJFC_Big_Club) reported
@O2 Did, absolutely no help at all and wouldn't actually listen to what I was saying, absolutely marvellous that Customer Service bods for a Mobile Phone Operator can't communicate effectively!
-
Saeran the Wanderer 💙🇺🇦
(@Searan15) reported
What am I paying @O2 for when I consistently get drop outs on 4G and I can't use data? Sort your network.
-
Dale Watts
(@Extinguisherman) reported
@lewisjarrett4 @O2 Retweet complaint using BBCWatchdig and WhichUk tags, the network is awful and the customer services is worse! People are starting to do this. It might get them to actually do something other than lie!
-
Lawrence "MasakoX" Simpson
(@MasakoX) reported
Very disappointed with @O2 and their handling of my phone's repair - had it collecting dust in one of its stores for a WEEK before it got sent out. Been without a suitable solution for nearly three weeks now.
-
#BarnetCouncil is #BREAKINGTHELAW
(@BarnetFRAUD) reported
@O2 I will be escalating out DMS where I lodged my complaint, to the ombudsman. And adding your breach of the equality act 2010.
-
Chloe Marie WD
(@ChloeWD38) reported
@O2 as a loyal customer to you for over 15 years before switching to @ThreeUKSupport due to your increasing charges, this is the worse customer service I have received. The payment will be made by the 21st August as stated in your letter before receiving another today!