O2 Outage Report in Warrington, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Warrington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Warrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Warrington, England
The most recent O2 outage reports came from the following cities: Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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Joe Holmes (@J0eH0lmes) reported from Salford, England@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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John Edgar (@springviewer) reported from Wigan, England@shafterjay @O2 Now we're paying good money for no service
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Fran Edwards (@franlatics27) reported from Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Leann (@leannt1984) reported from Salford, EnglandHi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alli Segosime Razak (@razak_alli) reportedOver 20mins of intl calls & @giffgaff charged me less than £2. I don't miss the DARK days when @O2 will charge me £5 4 calls not up to 5mins. Plus a very stressful customer service. @O2 legit charged £15 and gave me 15G😭. A week later giffgaf offered 100G for £20. DARK DAYS
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Charlie (@ComeOnFella_) reported@O2 I’ve already spoken to your customer service team this morning and they stated I’ll have to wait 1-3 working days (but with it being new year this will be longer now) to wait for the returns parcel so I can return the phone and then once that’s done the new one can be sent out.
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Charlie (@ComeOnFella_) reported@Levi_Fitton @O2 Hope you get it sorted soon Levi but these are honestly a joke when it comes to customer service, all they do is say ‘We’ll update you soon’, send you generic link to follow or just send a few emojis such as 😕😧 and my personal favourite 😱, absolute clowns 🤡
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John woodhouse (@Johnwoo37055102) reported@rasslinjames @DHLParcelUK @O2 No one ever responds. They are Dis Honest Liars. No logistics, no customer service, no common sense, no ability. Their exec team are calling me back since 10/12/2021. Simply useless will never use them again ever no matter what happens now.
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Kirstie. x (@kirstie_xxo) reported@O2 can someone DM me regarding an upgrade? Cant get anyone on your help chat
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Rebecca (@Becca_M_81) reported@O2 The caller hung up when I challenged him so the email never arrived (and I wasn’t going to give it out anyway!) Sorry I have no further info for you.
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Katie ✨ (@foxinthemist) reported@EmilyMorritt @O2 Uhhhh… @O2? Why you lettin a sis down like this? 🥺
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Jo Hunt (@Mutley1974) reported@VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!
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Dev (@devbaisla833) reported@O2 I am fed up with the customer service! Was advised to call payments management team and they transferred me to customer service and customer service said it’s not their job. 👏🏾 Is that how you train your team to deal with situation.
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Jo Hunt (@Mutley1974) reported@O2 Thank you , hubby is already switched to you at your Taunton store, amazing service from Myles. Unfortunately, I am stuck with @VodafoneUK for another year 😕