1. Home
  2. Companies
  3. O2
  4. Warrington, England
O2

O2 Outage Report in Warrington, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Warrington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Warrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Warrington, England

The most recent O2 outage reports came from the following cities: Wigan.

CityProblem TypeReport Time
Wigan Phone 1 month ago
Wigan Total Blackout 1 month ago
Wigan Phone 2 months ago
Warrington Phone 2 months ago
Skelmersdale Phone 2 months ago
Altrincham Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Warrington, England

Latest outage, problems and issue reports in Warrington and nearby locations:

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • ConnorByron2
    Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • howierice
    Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • shafterjay
    Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • millswarrior
    Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • welshapplefan
    Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • nuttyhill
    Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • CA_Speaky
    Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • franlatics27
    Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • leannt1984
    Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xchelseaguy1
    Chelsea Guy (@xchelseaguy1) reported

    @O2 No signal again. Said it’s a phone mast in my postcode, but I was in a completely different area miles away when it started, and still have no signal now. Faulty device and keep cancelling the swap!!!! Pathetic customer service

  • tacjets
    Aaron (@tacjets) reported

    @O2 Hi yes both of us tried manually selecting networks. It hasn't worked unfortunately - our signal bars on our phones (S21 ultras) do not show the small "R" for roaming - last 3 days in France it showed the "R" our roaming is 100% turned on - like I said last 3hrs stopped working.

  • MarkSutcom
    Mark S (@MarkSutcom) reported

    @O2 Hi, I am travelling to Mauritius next week - I have a monthly contract. What's the cost of using data if wifi not available in an emergency (Covid etc)?

  • RichMoors
    Rich Moors (@RichMoors) reported

    @O2 is your service down in Ireland as I have just landed and my phone won’t connect (luckily the airport has WiFi)

  • mightykotor
    Graemehausen (@mightykotor) reported

    @O2 any chance of you looking to improve your signal in the LS25 postcode area (Kippax in particular is abysmal)?

  • modernbeauty_
    『abnormalbeauty』 (@modernbeauty_) reported

    @O2 Hi, for some reason roaming is not working in Italy. It comes and goes every now, but it’s always greyed out. I already tried the solutions you suggest on your forum and nothing changes. Can you please help?

  • tonywhilding88
    Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • viranrpatel
    Viran Patel (@viranrpatel) reported

    @O2 my Esim has no service and your online customer services have no agents available. How am I supposed to resolve the issue? I have a French mobile number you can contact me on as i am abroad on holiday

  • RichMoors
    Rich Moors (@RichMoors) reported

    @tacjets @O2 The first thing I did was check the service and it said everything was fine so but there is 3 of us and none of our phones are connecting, must be a problem somewhere Hopefully it will be a quick fix

  • tacjets
    Aaron (@tacjets) reported

    @O2 And 90% of the time both our phones are showing "no service" or "emergency calls only" it's definitely something 02's end - too much coincidence for both mine & partners phone to stop working same time in Paris.