O2 Outage Report in Northwich, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (26%)
-
Total Blackout (14%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Manchester and Moss Nook.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
-
@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
-
Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
-
D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
-
Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
-
RJ
(@RJNewman96) reported
from
Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
-
Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
-
Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
-
soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
-
Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
-
Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
-
Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
-
Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
-
Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
-
Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
-
D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
-
Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex
(@ajdaw) reported
@O2 can’t update bolt ons, AI chat bot Seema to not even know what that is, helpline cuts me off, not good customer service from @O2
-
ⒿⓌ
(@itsjasonwhite) reported
@O2 ...dead zone where you get no phone signal.
-
Stacey Taylor
(@staceyjtaylor90) reported
@O2 Hardest company to speak to somebody at customer services via the chat in the app!
-
tony corless
(@tonycorless) reported
@O2 still shocking service in the Blackburn area. Calls dropping out. Apps like twitter not even loading unless on WiFi. Reported numerous times. Still no improvement.
-
asif sharif
(@Asif_M_Sharif) reported
@O2 1 bar or ZERO signal ever i moved to the network never any service in ILFORD I want to leave !
-
ScubaJeff
(@ScubaJeff904) reported
@O2 Reason O2 suck at customer service. Still waiting for help after 2 days... Again
-
Alison
(@xAlison07x) reported
@O2 Hi, I purchased a contract free SIM card several months ago to put in a basic emergency phone. I've tried to top up for the first time but it says the mobile number doesn't exist. Can you help please?
-
Johnno
(@tweetingatfools) reported
Once again @o2 priority and @TicketmasterUK cannot cope. This time not Peter Kay but Ava Max. You’re both a joke…. It’s only Ava Max and your systems break. When buying you asked me to reset my password and I never got the code so lost the tickets. #avamax #ticketmastersuck
-
TTC#16
(@loopylou1000) reported
@marktavender @O2 Yeah indeed 17.3% ! What’s that all about for goodness sake. They don’t seem to know ! How have their costs risen that much… oh wait ! They haven’t. They are just taking advantage of their loyal customer base
-
ChloeTreadway
(@clotreadwayxo) reported
Considering @o2 are a PHONE company their phone lines are THE WORST I’ve ever experienced! 😡