O2

O2 Outage Report in Northwich, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Northwich, Cheshire West and Chester, England 01/30/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Winsford, Manchester, Altrincham, Wilmslow, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinsford Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported from Manchester, England

    @o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • TimPartridge2 {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • bluemoo17 👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • Duncan_Lewis Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England

    @O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌

  • HeyThereItsMoon Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.

  • bsdesigned Brent Starling (BS) (@bsdesigned) reported from Manchester, England

    @O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.

  • dondon_w Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • Caolan1987 Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MADSDarren Darren (@MADSDarren) reported

    @O2 Extremely poor customer service from O2. Upgrade due last year, attempted to upgrade recently but it was placed on hold due to a “technical error” (confirmed multiple times BY YOUR TEAM). When we tried to cancel instead, told we owe £400 and no resolution offered.

  • jamiesmith2617 jamie “the scale tech” smith (@jamiesmith2617) reported

    @O2 @Crdv3 My monthly bill has gone up by £10 also, been with o2 over 20 years! Not had any kind of long customer benefits or reductions. Will not be upgrading with them next time

  • TheLimpingMerc THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reported

    Can’t wait until all my contracts/device plans are up with @O2 as the new app is absolutely terrible (5 emails all basically same thing to fail on last one) & prices are absolutely atrocious! Will def be moving to better deals for sure…

  • drunkensquib Em (@drunkensquib) reported

    @O2 That’s not the issue, the issue is my service is restricted with paying twice. Partners phone is the same! Is there an ongoing issue ?

  • JawadBashir97 Jawad Bashir  (@JawadBashir97) reported

    @O2 Hi, I am having a on going issue with setting up my mobile service for my Apple watch ultra 2 since the 24th of December, making it exactly 4 weeks now. I have spoken with customer service through the phone every week.

  • yvetteTerf yvette ultra terf👀 🦖🏴‍☠️🇬🇧🇮🇱 (@yvetteTerf) reported

    @O2 keep having phone calls , suspected spam. Call centre telling me that I need a new sim due to 5g network. Very persistent

  • JohnTillUK John Till (@JohnTillUK) reported

    @O2 To be honest I don’t want to waste any more time, it’s just disappointing as a customer of 29 years and a strong brand advocate, to see a previously great service slowly go down the pan.

  • SaintlyChild 🏆Auld Yin🏆 (@SaintlyChild) reported

    @O2 Tried all that. Got various useless people from the Philippines to South Africa. How about you just try a little bit of customer service. And try and contact me.

  • tractor_blue Tractorgal Always 💙💙🍺🍺 (@tractor_blue) reported

    @O2 Your new app is bloody awful. Cannot see how much I’ve used on my phone with the competitions I’ve texted in, so I roughly how much my bill is going to be in February, shambles!!!

  • axiom68 arcadian (@axiom68) reported

    @O2 Hi O2. I have asked Honor to respond to serious issues with their phones. They have fobbed me off to the point where I became more colorful with language. They are using this as an excuse to block me. You provided this phone so I need your help with a formal complaint.