O2

O2 Outage Report in Northwich, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Northwich, Cheshire West and Chester, England 05/04/2025 03:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Manchester, Middlewich, Runcorn, Warrington and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomMiddlewich Internet
United KingdomManchester Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • poppymarello Poppy Marello (@poppymarello) reported from Manchester, England

    The only network where it's impossible to get signal in Manchester City Centre @O2

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • twojayart Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!

  • s7e7en SThomas (@s7e7en) reported from Manchester, England

    I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported from Manchester, England

    @o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ickledot John Ashton 💙 (@ickledot) reported

    Anyone else experiencing loss of phone signal in Oxenhope? @O2

  • Chellefergusson Michelle Fergusson (@Chellefergusson) reported

    @O2, been a customer for many many years and I’m very disappointed with the service I’ve received... called 3 times regarding the same thing, was told I’d get a call back... never did and then I won on your instant prizes was told I’d get an email and I haven’t

  • jennyanne1973 Jenny Anne (@jennyanne1973) reported

    I take back all the awful things I’ve said about @O2 in the last couple of days. FINALLY got through on the phone to upgrade and got the best deal I’ve ever gotten ! Well done 👍🏻

  • telishia8 Telishia ♡ (@telishia8) reported

    @O2 have no signal at all on my phone, but the network checker says that there are no issues... why could this be?

  • Socks8818 CJ (@Socks8818) reported

    @O2 ok so I know about 4G, H+, E, ect. But today next to my signal icon it had the letter C, what does it mean?

  • DeanJones_1 Dean Jones (@DeanJones_1) reported

    @O2 “what time do you want your phone delivered?” Me: PM as I won’t be home until the afternoon. Email from 02 at 12:15pm “you missed your delivery.” Like fair enough it’s PM but ******* like

  • happysnapperpbo nathan (@happysnapperpbo) reported

    @O2 hi is there any reason why your service is so poor in pe3 the last month?

  • steph_dee_x Stephanie ***** (@steph_dee_x) reported

    @O2 can someone please help me with my data?? I ran out and agreed to get more but it starts tomorrow can I get it started today? I need it for bank as I use my phone to pay for things #o2 #o2help

  • AlexHAustin Alex Austin (@AlexHAustin) reported

    @O2 I keep receiving missed calls from other 07912986xxx numbers, and when I return the call they have no record of calling me. Similarly I’ve had calls from people saying they’ve had a missed call from me, despite having no record of this in my calls. Is this a network issue?

  • haynes_xoxo Jessssss (@haynes_xoxo) reported

    Piece of life advice for you, never go with @O2. I paid off a bill for my phone over 9 MONTHS AGO, and I’m still getting debt collector letters through the post🙃. Communication there is beyond a joke.