O2 Outage Report in Northwich, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Manchester, Runcorn, Warrington and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia grace
(@olivia_g_elsd) reported
@O2 how do I cancel my Disney+ subscription through you? I was disappointed to see I’ve been charged twice this month and your website makes it impossible to find where to cancel myself
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Kimberley Lovemore
(@KimberleyLove) reported
@O2 I am still in a vulnerable position without a functioning phone and paying for airtime/device services I cannot use. I do not have a replacement phone. A solution is needed, as soon as possible.
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Clodagh Nic L
(@ClodaghNicL) reported
@O2 can someone take ownership of my network issue and resolve please! It’s urgent and I’ve been waiting a week now!
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Kendie
(@kendie) reported
@O2 my phone is saying "Emergency Calls Only" and when I try make a call it says "not registered on network" ? Why is that, I'm on a contract and I have not requested to cancel ? Is there a problem with the network ?
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rachael wilson
(@Rachaelwilsonx) reported
@O2 @TheO2 are the most incompetent network I’ve ever had to deal with. Repeatedly being told via their call centre that a data roaming charge would be deducted. My monthly bill arrives and I’ve been charged the full amount!
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jo perry
(@jopel69) reported
Any advice @O2 my son had a new phone delivered by @dpd 8 weeks ago, no one was at home, so message was, the phone was on its way back to #o2 we are still waiting for someone to let us know what's going on? 8 weeks of charging him for a phone he doesn't have!! Help @O2 #help 🙏
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Rob Wilson
(@thfc67) reported
Hi @O2 please can you check the mobile data signal in the M28 area? The 4G signal seems very weak & intermittent and only 3G seems to be available. Thanks.
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FPL Jazz
(@FPLJazz01) reported
@amandalouise_ @O2 Same crap they told me this morning! Apparently the porting doesn’t work over the weekend either, so was told it may be Monday or Tuesday. I Don’t believe anything they say! Best of luck!
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Gav Luce
(@GavinLuce) reported
@O2 customer services are worse than me when I was hungover, still smashed, and trying to serve people at the builders yard all those years ago. I’ve spent all week trying to get assistance, but I’ve received diddly squat. DM’d them, tried calling, used the joke chat. Awful
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Kendie
(@kendie) reported
@O2 thanks for the links. Is there a reason I'm no longer registered on the network though? I'm paying for a service I cannot use. Wifi access is ok at home but not when I'm away from home.