O2 outages and service status in Northwich, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Northwich, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Northwich, England
The most recent O2 outage reports came from the following cities: Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow
|
Phone | 15 days ago |
|
Wilmslow
|
Phone | 2 months ago |
|
Crewe
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
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NB (@Mr_NickBowe) reported from Wilmslow, EnglandTurns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Pete (@1985Pete) reported from Crewe, EnglandIs anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Adam Moran (@AdamMoran) reported from Sale, England@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England@JamesGLA90 @O2 Yup. F*cking awful
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Carl fisher (@CarlFisher2014) reported from Winsford, England@O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England@O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌
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Hannah Thorp (@hanthorpy) reported from Lostock Gralam, Englandhi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Wesley (@Wesley08909343) reported from Lymm, England@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Wesley (@Wesley08909343) reported from Lymm, England@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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A Rintsie (@arintsie) reportedAny idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs
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Afine (@Afine849962) reported@TomTugendhat @O2 @vodafone Nope never had any issues with the EE signal or network.
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Will Goodhand (@GoodhandWill) reported@TomTugendhat @O2 It also seems to be getting worse - v poor on 5G often
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Emma - Cymru am Byth 🏴🐋💜 (@spot5) reported@O2 seventh day without a signal at work. No phone, no Internet, nothing, due to a problem with a mast. Please get it sorted, we are really fed up
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Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported@TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.
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frenchie (@choodrrez9) reported@TomTugendhat @O2 YOU DON'T PAY THE ******* BILL ANYWAY, IT IS ON YOUR EXPENSES LIST PAYED FOR BY TAX PAYERS.. **** OFF WINGING YOU ****
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𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported@TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.
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Naomi Canton (@naomi2009) reported@TomTugendhat @O2 @EE There are people in Somerset who have never had a mobile signal ever.
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Claire Louise (@clairew930) reported@O2 please can you advise why your app never seems to work anymore when trying to view bills or make payments. It’s become a joke since you merged with Virgin
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Marne Blair (@MarneBlair) reported@RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking