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O2 Outage Report in Manchester, England

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Manchester come from postal codes M61 , M20 , M18 , M15 and M1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 1 day ago
Manchester Phone 8 days ago
Manchester Phone 9 days ago
Manchester Phone 14 days ago
Bolton Phone 17 days ago
Oldham Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • suemcgran
    Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • dondon_w
    Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • HeyThereItsMoon
    Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • Alisonexcop
    Alison (@Alisonexcop) reported from Oldham, England

    Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice

  • bluemoo17
    👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • Hoiskiez
    Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • lucemets
    Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued

  • Caolan1987
    Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • J_P_Green
    John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • Duncan_Lewis
    Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England

    @O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌

  • dondon_w
    Donna (@dondon_w) reported from Oldham, England

    @craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow

  • Alisonexcop
    Alison (@Alisonexcop) reported from Oldham, England

    O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2

  • dondon_w
    Donna (@dondon_w) reported from Oldham, England

    @O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!

  • cazatmacs
    Carol Johnson 🐝 (@cazatmacs) reported from Rochdale, England

    @O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.

  • Kiddy_Cat
    Cat Kerslake (@Kiddy_Cat) reported from Rochdale, England

    As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK

  • asid21
    A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GazOakley
    Gareth Oakley (@GazOakley) reported

    @_DougMcCormick @ShitChester I've had lots of problems with @O2 - completely unusable by the town hall when the Xmas markets where on, and lots of more recent reliability issues. But everyone else is charging for EU/worldwide roaming now :-(

  • charlespresbury
    charles presbury (@charlespresbury) reported

    @O2 my in-laws have had no mobile service in bovingdon in Hertfordshire for over a week ! Are you doing maintenance or something please DM me they rely on their mobiles as they are elderly . Thanks

  • molliecoops
    MollieCooper🌸 (@molliecoops) reported

    @O2 how do I cancel my contracts? This is ridiculous no one seems to care. Been with you over 15 years

  • lovve_llie
    Ellie Lovell (@lovve_llie) reported

    @O2 disgusting service. I’ve been on the phone on and off for 2 weeks now trying to return a phone. Ignored, hung up on and so much stressed caused. I can’t believe that this company prides themselves on customer care when they treat them like ****

  • foxcanburn
    philip garnier (@foxcanburn) reported

    @O2 Of course you want it private. alas im not inclined to support your request. you treat customers like dirt and expect them to just pay and smile. vodafone seem like a trustworthy company more then you and they are one of the worst companies around says alot about o2 #o2sucks

  • roachaldo
    Sir Roachaldo 🇪🇺🇺🇦 (@roachaldo) reported

    @bmay @O2 Customer service is a thing of the past in the UK. It cost money and they have realised that people don't vote with their feet. We are normalised to appalling service.

  • bmay
    Brendan May 🇺🇦 (@bmay) reported

    Given up. Absolutely useless service, @O2

  • scandiax
    S C A N D S 🌻 (@scandiax) reported

    @O2 this was my 3rd call and I am jot waiting again another month for you to not give me the money off my bill. So I asked for my complaint to be raised. To which she said she will raise an EOD I know what this means you close it down like you've resolved it and this isn't..

  • esmelucy23
    Frances Lyle (@esmelucy23) reported

    @bmay @O2 Feel for you. I've found in the past to try and phone about 7.30 or 8am. Or press the number that says 'I want to cancel my subscription.' That sometimes helps. Anyway that's Virgin for you, also crappy customer service btw)

  • scandiax
    S C A N D S 🌻 (@scandiax) reported

    @O2 I called yesterday and explained why hasn't a manager called me to be told I will send the manager a message snd he will get back to you, no one has. Awful service, disgusting how you have dealt or not dealt with should I say. I do not any part of this awful company anymore.