O2

O2 Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M21 and M61.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Manchester, England 11/29/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Bolton, Manchester, Glossop, Oldham, Stockport and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail
United KingdomManchester Phone
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • JonnyGravel jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • liammcdon97 Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

  • dobirmiah ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه (@dobirmiah) reported from Rochdale, England

    @O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network

  • Dan05858044 Dan (@Dan05858044) reported from Ashton-under-Lyne, England

    @O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews

  • JMcKnighty ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!

  • familyhomecook FAMILY HOME COOK (@familyhomecook) reported from Rochdale, England

    @O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?

  • kingpak93 Paul King (Kingy) (@kingpak93) reported from Glossop, England

    @O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • imragurt Jim Reynolds (@imragurt) reported

    @O2 I was a victim of ID fraud back in December. This was reported immediately to O2 and the accounts were closed on 18-12-21. It is now the 12-04-22 and the defaults are still appearing on my credit file. I’m moving house and can’t get a mortgage because of this. Please help.

  • Arose21813978 Arose (@Arose21813978) reported

    @O2 anywhere to cancel a pay as you go sim if order to the wrong address

  • Megbal10 Megan Fish (@Megbal10) reported

    @O2 Oh right, okay. I will then just have to leave O2 as a customer. Such a shame losing customers because you sell a product that doesn’t work.

  • Jenna_x44 Jenna (@Jenna_x44) reported

    @O2 Hi. What time does your customer service phone lines close? Ive been on hold for half an hour.

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Great Leighs, England

    @O2 The fact it’s in 3 seperate locations, where my current projects are located, suggests it’s on your side. To use the excuse that there is too much traffic is also ridiculous as means you have over sold your network.

  • _Bookthief_ Yasmin (@_Bookthief_) reported

    @O2 Very annoyed, had to deal with some jobs before I got into work, network down. Unable to text, call or use internet. I’m paying for this and not able to use. Reception been rubbish since last week

  • ICrazy1RU2 June Shannon (@ICrazy1RU2) reported

    @O2 @virginmedia @02 #awful called to cancel SIM last summer and Dad's been continually taken, tried to speak to customer service and I'm certain they were pretending they could not hear me! 😡

  • Connahholloway Connah Holloway (@Connahholloway) reported

    @O2 whenever I am on mobile data my service is always so slow, to the point I can’t even load a new web page or use Spotify. It’s not location specific it is everywhere I go, all the time! Then I try to talk to an agent via the app and all I get is that it’s unavailable???

  • 10meds Simon Meadows (@10meds) reported

    @O2 I have been lied to by a store to sell a contract and now they can’t honour it they fob me off to customer services on 202. I have spent FOUR calls of over 40 minutes and told a 3rd time I have to wait 24/48 hours for a manager to call me back. Why will nobody help?!!!

  • JoolsVoiceOver Jools Voice Over ♿️ (@JoolsVoiceOver) reported

    @virginmedia YOU sold me the deal YOU never mentioned a price hike I can't cancel the contract YOU sold me as they will charge me £160 HOW IS THIS FAIR? I DID NOT AGREE TO THIS @O2