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O2 Outage Report in Manchester, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Manchester come from postal codes M61 , M20 , M18 , M15 and M1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 4 days ago
Manchester Phone 10 days ago
Manchester Phone 12 days ago
Manchester Phone 16 days ago
Bolton Phone 19 days ago
Oldham Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • dtackley
    Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • atlr
    Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • LastMinuteLeese
    Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England

    @O2 It's always the same at work. Terrible service in a lot of places in Oldham.

  • kayewillan
    Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • PerryClaire27
    Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • lucyolix
    lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • DAbrahamNewman
    Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • tinytimwild
    Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • mars_silva_
    Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • ISCDXN
    Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 1godonly786
    💯 (@1godonly786) reported

    @O2 you are the most unreliable network provider full of false promises!

  • prashbrams
    prash (@prashbrams) reported

    @O2 I would like to speak to customer services

  • dollybb37
    Justine Green (@dollybb37) reported

    @ChrisWizzGTi @O2 South Yorkshire the same ... constantly showing ‘no service’ turned phone off and on this morning, 9 messages from yesterday appeared, same again today

  • peteallen3220
    Pete Allen (@peteallen3220) reported

    @O2 Such a dissapoinment. I left a network to come to O2 after they had a good deal on a phone and your website stated good calls indoor and outdoor. Poor reception 1/5....never again. Now tied in for 2 years.

  • OReillyReads
    Sheila O'Reilly (@OReillyReads) reported

    UK phone service with @O2 not working. Log a call with customer service who keep trying to call me back on the number I told them was unable to receive calls 😭👀🙅

  • davebarfoot
    davebarfoot (@davebarfoot) reported

    Day 6 of no data on my @O2 Apple Watch. I tiHank we’re back to square one. I’ve lost the will to chase it now. If they haven’t fixed it by next billing period, I’ll settle up and cancel the contract. Life’s too short

  • securebusiness
    Des Ward (@securebusiness) reported

    @O2 Have you actually looked at my issue, as you haven’t answered my question in the slightest. I used to be able to set a temp greeting but now can’t find the option to do so

  • carnell_mary
    Mary carnell (@carnell_mary) reported

    @O2 cannot believe I am still without mobile phone and data service at my home address after 6 months,despite promises that O2 are working on it I get repeated conflicting messages that it’s being worked on when clearly it’s not,meanwhile I’m paying for service I’m not getting???

  • alan94233560
    alan (@alan94233560) reported

    @O2 Ha. Chance would be a fine thing. Been waiting a week for a call back from a manger. Also waited a week for you to Un bar a phone. Customer service is utterly disgraceful!

  • Ian_Somner
    Ian Somner (@Ian_Somner) reported

    @O2 Taking delivery of a new iPhone 12 today. Tried to contact Customer Services yesterday to order a 5g eSim but can’t get through to speak to anyone. Can you help please?