O2

O2 Outage Report in Manchester, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Manchester come from postal codes M15, M21 and M61.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Manchester, England 12/10/2025 08:20

December 10: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Glossop, Oldham and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • tybsz Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • cakepls racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • sophiemaycath soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • Rebeckikia Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenrandsgolf darren rands (@darrenrandsgolf) reported

    @O2 starting to think I might die whilst on the phone trying to get through to one of your advisers! Over an hour on hold great service

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported

    @O2 need to report a malicious phishing phone call announcing that my connection will be disconnected within 24 hours. help please

  • Gemma_Fox Gemma 🦊💙 (@Gemma_Fox) reported

    @O2 I would really like to stay with o2 but you are the most expensive network around it seems.

  • holly Holly '8 Cats' Brockwell (@holly) reported

    @Lazysod @O2 If your phone can't do a good black cat pic, it's a bad phone. End of.

  • N5_1BU Just Another Gooner (@N5_1BU) reported

    @O2 Been getting calls from strange numbers. 7 in 24 hrs. Strange thing is they're all the same as my number except the last 3 numbers. Tried calling you but only help offered was to change number as she didn't know what to do. Can you help?

  • drgmlennox Gillian M Lennox (@drgmlennox) reported

    @O2 I am trying to log on to my account on line but page not loading. Links I have been sent from yourselves also not loading. Can you help?

  • LEONIALEX_ Leoni Alex (@LEONIALEX_) reported

    @O2 hey again - my phone has arrived faulty @dhlexpressuk posted it through the letterbox which has more then likely caused the issue..

  • Vad002 Dav1212 (@Vad002) reported

    @O2 phoned yesterday sorted my payment out said it would be paid on the 4th customer service said that's fine just checked my phone and I've been cut off .... brilliant

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @TheRedSoph @O2 I've never received any surprise from o2?

  • allyc375 Alison Cameron 🤍❤️🤍 (@allyc375) reported

    Great service from @O2. I called to explain I can’t pay my bill until the DWP sorts out my payments. They were very understanding & put my account on hold until then. I ended up chatting with the adviser about his Dad who went through COVID too. It all felt humane & empathetic.