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O2

O2 Outage Report in Manchester, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Manchester come from postal codes M61 , M20 , M18 , M15 and M1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 5 days ago
Manchester Phone 11 days ago
Manchester Phone 13 days ago
Manchester Phone 17 days ago
Bolton Phone 20 days ago
Oldham Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • OliverBanks
    Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!

  • chrisrogan
    Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

  • JMcKnighty
    ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • familyhomecook
    FAMILY HOME COOK (@familyhomecook) reported from Rochdale, England

    @O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • DaveWrigh
    Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • grantmathieson
    Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England

    @BruceDevlin @O2 Has she maybe assumed data protection issue

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • bodsy0
    Mike Bowden (@bodsy0) reported from Stockport, England

    @o2 you really need to change your 'on-hold' music #terrible 😎

  • clare_jeffs
    Clare (@clare_jeffs) reported from Stockport, England

    They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.

  • dobirmiah
    ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه (@dobirmiah) reported from Rochdale, England

    @O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.

  • JonnyGravel
    jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Salford, England

    @O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stsammy91
    Samuel Griffiths (@stsammy91) reported

    @O2 I’ve lost network connection with my phone and I can’t call a customer service number. What’s the best way to contact someone. My o2 account won’t let me login

  • wlariesss
    WhitneyLouisa🤍💕 (@wlariesss) reported

    @O2 have the worst customer services ever. I’m actually done with them. Need a new network provider asap.

  • dog_gem
    Adrian (@dog_gem) reported

    So @O2 have decided they will be increasing airtime plans by £2.50 from April 2026 instead of £1.80 What is the justification for this larger increase, and what will customers see in terms of benefits/better service, or is this just to keep shareholder profits nice and high

  • wmpben
    Ben (@wmpben) reported

    Hello @O2 quick question, how, after being a customer for 22 years am I hearing about mid-contract price hikes from @MartinSLewis before you?

  • lilgamerman
    LilGamerMan | GameOn (@lilgamerman) reported

    @O2 cant pay my bill through app. Cant contact customer service through app. You cut my service until bill paid. Help this a utter pisstake

  • ScrumpoTM
    Sir Scrumpalot First Knight of the Fur Table (@ScrumpoTM) reported

    @O2 Love the inflation-busting price hike — nice touch. Your email says I can keep my device plan if I leave, but your text says I have to pay it off in full. And now your website’s down. Many unhappy customers? Any chance you could actually sort this out?

  • ewanc1
    Ewan Cameron (@ewanc1) reported

    @O2 hello , I can’t cancel my O2 sim which was linked to virgin. It’s impossible to login so I’m going to stop the payment

  • jayneyd83
    Jayne Robinson 💙 (@jayneyd83) reported

    Hmm @o2- mid cancelling my contract and your website seems to have now ‘gone down’ 🤔 #rubbish

  • PRATAUDIT
    LEONARD DEATH (@PRATAUDIT) reported

    @Darkshadows74 @O2 Just taken me A 55 minute phonecall for them to do this mate. Phone went dead... then it randomly worked online. They are the worst

  • fozzer007
    Andrew Forster (Fozzer) Adidas Addict (@fozzer007) reported

    Wow @O2 — weeks of a broken voicemail and not one person who can fix it. Every agent repeats “try 1750/1760.” Still broken. Your customer care is honestly awful — no ownership, no escalation, no help. Loyal customers deserve far better. #O2 #CustomerServiceFail