O2

O2 Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M21 and M61.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Manchester, England 11/26/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Bolton, Manchester, Glossop, Oldham, Stockport and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail
United KingdomManchester Phone
United KingdomBolton Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • michelle2570 Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • leahbossons leah rose x (@leahbossons) reported from Manchester, England

    @O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.

  • franclayton58 Fran Clayton (@franclayton58) reported from Cheadle Hulme, England

    @O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England

    Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!

  • jordanbuckley92 Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • pathookway patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • Hoiskiez Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 Oh god please don’t start me on this!! I’m glad it’s not just me that has issues! It is totally shocking & they never have an answer on how and when they are going to make it work! Terrible! I call them #NO2

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • planesmad2016 Aviation News ✈️ (@planesmad2016) reported from Bury, England

    Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company

  • planesmad2016 Aviation News ✈️ (@planesmad2016) reported from Bury, England

    @O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • oneladyshow Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • chris210884 Chris Moorhouse 🐝 (@chris210884) reported from Ashton-under-Lyne, England

    @MarkEvansO2 absolutely shocked and appalled by the diabolical level of customer service at @O2. Just had a gentleman hang up the phone on me when I’m trying to sort out my late father’s account. Disgrace #shockingcompany #shockingcustomerservice

  • Hoiskiez Matt (@Hoiskiez) reported from Ashton-under-Lyne, England

    @Chris_Stroud @O2 I really don’t blame you! I’ll be doing the same! Always had problems with o2 in Manchester ... I have no idea why!

  • thejimirving Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!

  • yannickmcosta Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • pammie02 Pam Nunn (@pammie02) reported from Manchester, England

    @O2 How is the quickest ans easiest way to make a complaint!! 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nikinak84 Nicola Piggott (nee Richardson) (@nikinak84) reported

    @O2 @EleanorGrace09 I'm the same and sadly we've lost signal on old sim,my dad's old number which he wants to switch now says it's not been recognized when trying to call it 😒😒😔😔

  • chloe_slipknot Chloe Vincent ☾ (@chloe_slipknot) reported

    @mairead_p @O2 Yeah it’s defo bad at the moment but now I’ve switched to 4G instead of 5G it’s fixed my data issue, calls can still be a bit iffy though!

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @thepmadden @O2 I've been having almost the same problem...I lost the SIM card, so now even though I have the email and password for the account I am unable to cancel my contract. In March I've spent over 9 hours trying to get through on the phone and my official complaint email is ignored.

  • NinaMoo00916966 Nina Moore (@NinaMoo00916966) reported

    @O2 still awaiting a manager call back as promised 48 hours ago .. being a loyal customer gets you nowhere!!

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @O2 Hi, I sent a complaint email to O2 on 03/03/2023. Seven working days have now passed and I am still awaiting a response. I made clear in my email my intention to cancel the account and I feel like O2 are dragging their heels on purpose to try extort more money from me.

  • Ennelle E****E (@Ennelle) reported

    @O2 Do u have an email address I can contact u on with my details as having issues with direct messages not being sent to you. Thanks.

  • Samanth73659619 Samantha sanderson (@Samanth73659619) reported

    @virginmedia Hello, o2 won't let me cancel without paying a fee. You have reduced the costs of my tv package which has been very helpful, but @O2 are refusing to do any offers and want to charge me to leave.

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can ya help me please

  • nikinak84 Nicola Piggott (nee Richardson) (@nikinak84) reported

    @O2 He lost signal this morning, I'm at work so keep trying his old number which says not recognized. They have got the new sim card in a phone so I will know when it's transferred. Hopefully it'll be done by then. Thanks for getting back to me

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @O2 @AdamWil44010035 Honestly Adam, it's 2023 and O2 out here acting and behaving like it's 2003. Make sure you write an official complaint so they can leave you hanging for 2+ weeks (and counting). I'd like to recommend literally anyone except O2. Stop supporting these incompetent clowns bro.