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O2 outages and service status in Manchester, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Manchester, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • 89% Phone (89%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Manchester come from postal codes M61 , M20 , M18 and M15 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Bolton, Oldham, and Stockport.

CityProblem TypeReport Time
Wilmslow Phone 1 hour ago
Manchester Total Blackout 8 days ago
Manchester Phone 15 days ago
Manchester Phone 16 days ago
Manchester Phone 21 days ago
Bolton Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • BlennerK
    Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • JonHurst15
    ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @O2 why is the my o2 not working. Haven’t been able to use it for over a week!

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • tinytimwild
    Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • PerryClaire27
    Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • mars_silva_
    Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • CherylManley14
    Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnynadin
    Johnathan Nadin (@johnnynadin) reported

    @O2 Just as an update @O2 still on hold its now been 1hr 47 hold the staff accountable for not providing a service to your customers

  • alextanaser
    Alex T (@alextanaser) reported

    @O2 Isn't this a lie? @virginmedia has free EU roaming with no data cap at all. Isn't this false advertising when you state "only major network"? Especially considering that you have a cap as well and they don't?

  • Stuey3D
    Stuart Carr (@Stuey3D) reported

    @Ofcom It’s because @O2 network is so congested that you can’t even make a phone call without it sounding like the fast food order from Wayne’s World let alone use data. It’s also now effecting 5G too and that’s supposedly the saviour of mobile data.

  • YRFavScientist
    Cleopatra_BMS🔬 (@YRFavScientist) reported

    @O2 It’s been a week and your team is ignoring my emails . This matter has gone on for an unnecessarily long time since June . Your customer service is beyond crippled .

  • HMQueenPink
    Queen of Pink (@HMQueenPink) reported

    @rhianna_joseph @O2 It was just over 10yrs ago and they were insistent on the impossible, to resolve a relatively straightforward issue. No money or restrictions or losses at risk to O2 or my dad as account holder. After he died, they were so slow and unhelpful still. The bitter taste lingers.

  • robashcroft1
    RA (@robashcroft1) reported

    @itspaulactually @O2 I have 5G in Liverpool but generally the signal is shocking. Every day I’m hanging up, calling back, WhatsApp call, FaceTime audio…. It’s ridiculous When contracts up I’m gone and taking all the works contact with me

  • manwith05213618
    man with no name (@manwith05213618) reported

    @haydngrey @O2 The land for Motorway service stations like Birchanger Green Services was compulsory purchased...Now Parking-Parasites stop you getting proper rest there. "Tiredness Kills"! ... killed countless British motorists!

  • Islaneslon
    Isla Neslon (@Islaneslon) reported

    @O2 I can see you are responding to other tweets, why not mine? Im a victim of fraud. Your fraud team allegedly resolved this in March. Yet it is still on my credit file. Never been a customer of yours and never will. Disgusting. @BBCWatchdog #zerocustomerservice

  • ToonNeil
    Born n Bred !!! 🖤🤍 (@ToonNeil) reported

    @O2 @02 simply not good enough! Your signal coverage is shocking. I'll be leaving to @EE as soon as I can. So dissatisfied with your service.

  • scottyAF20
    BUFF (@scottyAF20) reported

    @O2 Hello, I’m having real problems with my signal. Voice calls are inaudible and I’m having to make calls via wifi. The signal checker is showing no real issues. I’ve noticed a change in the signal strength the last 6mth or so with only one or two signal bars.