O2 outages and service status in Ashton-under-Lyne, England
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- O2 generated 0 outage signals in the last 24 hours around Ashton-under-Lyne, including 0 direct reports.
- The most common problems reported in this area mention Phone and E-mail.
- Phone (75%)
- E-mail (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ashton-under-Lyne, England
The most recent O2 outage reports came from the following cities: Manchester, and Rochdale.
| City | Problem Type | Report Time |
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Phone | 7 days ago |
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Phone | 16 days ago |
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17 days ago | |
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Phone | 17 days ago |
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1 month ago | |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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soph 🌞 (@sophiemaycath) reported from Manchester, England@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Mikki (@_Mikki1993) reported from Bury, England@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Leese 🇬🇧 (@LastMinuteLeese) reported from Mossley, England@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Mike Bowden (@bodsy0) reported from Stockport, England@o2 you really need to change your 'on-hold' music #terrible 😎
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Keeley O'Mara (@Gsd1Omara) reported from Rochdale, England@O2 why is the signal strength in #Middleton?? We have 4 phones with you & it’s shocking!! There’s loads of people wanting to change supplier
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Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England@O2 yet more poor signal on your network in my area, really fed up now.
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lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Gerwyn (@gerwyn) reported from Manchester, England@biteme_brighton @O2 @leemc87 It’s awful in Manchester
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England@O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕
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Liam Wright (@liam0046) reported from Ashton-under-Lyne, England@O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
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Jason peachey (@jasonpeachey1) reported from Ashton-under-Lyne, EnglandWhat is goin on with @O2 phone signal constantly dropping an 4G\5G practically non existent!!! 😳
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Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Kelly McKeown (@kellyvmckeown) reported from Oldham, England@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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nat (@JustAH0bbit) reported from Bury, EnglandCrying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Savannah (@justicenowxxx) reported@O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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Steve Joyce (@SteveJoyce14) reported@GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳
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Aaron (@aaroncikaya) reported@O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!
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Dr Sonali Misra (@MisraSonali) reported@O2 I am travelling internationally and your app Help centre isn’t showing me any options to speak to an agent. And I don’t want to make international calls to your call centre. Please help. I have been wrongly charged for an extra month
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Neil G (@granth1974) reportedMy postcode BR1 5BJ shows 5G+ good coverage yet I get 4G only. I pay 5G so you are in breach of contract for failing to deliver service I signed up for. Please fix this. @O2
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llamachops 💙💛 🇪🇺 (@llamachops) reported@O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???
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Pabs (@Abdabz) reported@TakeThatClouds @O2 Wasn't like that back when I worked there as a customer service process manager... @O2 You can hire me again for quadruple what you paid me last time and I'll fix this 👍
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Jamie Roberts (@jroberts1981) reported@SteveJoyce14 @O2 @TheGillsFC I'm on O2 and the signal in Gillingham is shocking
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Craig Sullivan (@sulzer1974) reported@nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield
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Mark Grist (@markgrist) reported@O2 You have to be the worst company I’ve ever had the displeasure dealing with. I cancelled my account with in June, & am still getting billed. I never get a response if i email, I’ve sent a letter 6 weeks ago with no response, I’m not holding my breath for any kind of reply.