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O2 outages and service status in Ashton-under-Lyne, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ashton-under-Lyne, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashton-under-Lyne, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, and Oldham.

CityProblem TypeReport Time
Manchester Total Blackout 8 days ago
Manchester Internet 11 days ago
Manchester Phone 15 days ago
Wilmslow Phone 27 days ago
Manchester Total Blackout 1 month ago
Manchester Phone 1 month ago

Community Discussion

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O2 Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • DaveWrigh
    Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    Avoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel

  • violetibeh
    Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • JonnyGravel
    jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • Link2076
    LinkoVitch (@Link2076) reported from Mossley, England

    @develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Salford, England

    @O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Stockport, England

    @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

  • CherylManley14
    Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • NeilWilson_MUFC
    Neil Wilson (@NeilWilson_MUFC) reported from Oldham, England

    What a waste of space @o2 Now the site has crashed after giving me a code finally, totally unacceptable customer service #PeterKayLive

  • RJakesEU
    Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    @O2 when are you going to fix the mobile signal in Manchester? Hardly anything in the city centre and I need to rely on Wi-Fi. Definitely not worth what I’m currently paying for it

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_ElderEmo
    Markandtfe (@Mark_ElderEmo) reported

    @Sean_Bahamut @O2 I had the same issue, called and they were like we can't offer any discount on it. Tried to explain I wasn't after a discount and the price had been dropped by Microsoft themselves. Did you get anywhere with this with @O2 ?

  • BritsB4Boats
    𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported

    Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

  • Calh48
    Cal (@Calh48) reported

    @Lorna__xx @O2 Honest to goodness they are shocking. I was out today and my phone said I had two 5G bars. Couldn’t send a WhatsApp, search the internet, make a call or seem a Snapchat. Alls they say is service is fine. Dreadful if I’m home without WiFi I can’t do anything!

  • BlueChefCTID
    Paul Baker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BlueChefCTID) reported

    @O2 @dermothill11 If O2 could leave Virgin that would solve the problem because whatever they touch it doesn’t work, O2 was better before the Partnership or takeover, they sent me a link today for 5g, please tell who thought they wasn’t getting this as part of their deal anyway, beggars belief !!!

  • LandladyWoo
    Andy W (@LandladyWoo) reported

    Hey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?

  • tsamtruk
    Tsering Passang (@tsamtruk) reported

    @O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

  • TameTheZionist
    Jonathan (@TameTheZionist) reported

    @arokorol @O2 It gets mixed up because the towers cover both areas. I had the same issue. And then coming back to Israel a second time it said welcome to Israel.

  • ylimeneerg
    Emily (@ylimeneerg) reported

    @O2 what is going on with the O2 app. Everytime I try to sign in it wants to send me an email to read verify my account, I then get an error message and now its blocking me as I've tried to get in a few to many time. IDF-12B reference given...

  • ntltcgracie
    gracie🌻 (@ntltcgracie) reported

    @LadyCoffeeton @O2 it’s so annoying. i didn’t even have this problem for ariana grande😫