O2 Outage Report in Ashton-under-Lyne, Borough of Tameside, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent O2 outage reports came from the following cities: Manchester, Rochdale, Altrincham, Wilmslow, Middleton and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 your customer service is actually the worst
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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Isabella (Izzy) Rothwell
(@IzzyRothers99) reported
from
Meltham, England
@O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MWalker1869) reported
What’s point in having a phone when you can’t open an app but you get constant notifications! Internet service on this phone is shocking and all @o2 will do is sit down and laugh because they’ve got my money! #o2
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Stephen Evans
(@jsdevans) reported
@O2 How about just dealing with serious customer complaints @LutzSchueler ? Your shocking and disgraceful
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Graham Howe
(@whirlwind147) reported
@O2 hi, I sent a DM early this afternoon about a porting issue but not had a response yet. Can someone look at it please? TIA
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Rebecca Turner
(@beckyw37) reported
@TheO2 @O2 I can’t seem to login to see the o2 venue perks on the o2 app. I was hoping to get blue bar access for Mondays Robbie concert.
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Emma Anderson
(@emmaa0609) reported
@O2 I ordered an iPhone through upgrade team last week and was click and collect. Order is showing complete, the store doesn’t have it either. I’ve spoken to 10 different people today and been transferred from one person to the next and no one is willing to help!
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James Norton
(@nortools) reported
@O2 I understand. We’re experiencing total loss of service and lack of customer support here. Anyway. How do I switch to an esim without my physical sim being disabled until I have the esim? Or can the esim be given to me digitally?
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Robsa
(@Robsa5) reported
@mobile_appz Don’t even get me started! Absolutely atrocious service so far. Told me I need a new eSIM QR code to set up Apple Watch, then when I told them that’s nonsense I was dumped from the call. @O2 DMd me at half one today and still not got back to me!
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Erik de Wit
(@ErikDoIt) reported
@O2 20 hrs later - damn - that is not busy, that means you screwed up when you sorted your rota out for the week and forgot about 3000 staff members. Sort it out - shocking
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Wendy
(@wendyc1982) reported
from
Carnoustie, Scotland
@O2 I paid my bill, overdue by accident -on Sunday- now 3 days after paying what I was due I still have no service- can’t call or message/no mobile data for 3 days after paying now-the money has left my bank account-Unable to get to speak to anyone! Please restart my services!
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Karim Belgacem
(@Ronin_Karim) reported
@O2 Thank you for messaging me this morning and then completely IGNORING my response. So.. let’s tally this up… FIVE failed call backs by management and a message from customer services which was pointless. Keep getting better and better here!