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O2

O2 Outage Report in Ashton-under-Lyne, Borough of Tameside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ashton-under-Lyne, England

The most recent O2 outage reports came from the following cities: Manchester, Oldham, and Stockport.

CityProblem TypeReport Time
Manchester Total Blackout 5 days ago
Manchester Phone 12 days ago
Manchester Phone 13 days ago
Manchester Phone 18 days ago
Oldham Phone 21 days ago
Manchester Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • _Mikki1993
    Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • DAbrahamNewman
    Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

  • JustAH0bbit
    nat (@JustAH0bbit) reported from Bury, England

    Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset

  • sophiemaycath
    soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • BeverlyMacker
    Beverly Macker (@BeverlyMacker) reported from Ashton-under-Lyne, England

    @O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!

  • atlr
    Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • penny62132920
    Lorraine Glover (@penny62132920) reported from Strines, England

    @O2 want to pay off my devuce but cannot get through to customer servicei

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • ISCDXN
    Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • Link2076
    LinkoVitch (@Link2076) reported from Mossley, England

    @develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Goonerlover69
    ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • HelenLMurray
    Helen Murray (@HelenLMurray) reported

    @O2 I really object to your party line that ‘the app will update next month’- when the same problem exists TWO YEARS LATER!

  • Sammiebutler88
    Samantha Bull (@Sammiebutler88) reported

    @O2 I'm sorry but this just isn't acceptable at all, if I didn't pay my bill you'd soon have a letter sent to me, I am paying for a service I cannot use at home

  • ChanieAnnie
    Chanie ✌ (@ChanieAnnie) reported

    Terrible bit of customer service today on the phone to @o2

  • zombie_apoc1
    GJM (@zombie_apoc1) reported

    @O2 @Virgin Believe me I’ve tried. They have the worst customer service ever. The complete contrary to O2.

  • lewisgeoffrey
    Lewis 🦉 (@lewisgeoffrey) reported

    @O2 hi folks can someone help with an issue with my device? New phone arrived less than two weeks ago and it crashes/restarts quite frequently... don’t want this happening for 36 months 😭

  • Stubiquitous
    Stuart King #ProEuropeFB (@Stubiquitous) reported

    Wanted to check what network an old mobile was locked to - results: @iD_Mobile_UK - one text to explain and answered @EE one text to explain and answered @O2 eight messages so far and still no closer. Where would you spend your money next??

  • JayPincott23
    JP (@JayPincott23) reported

    @O2 45mins in a que yesterday and still no joy, can’t get no help thru the website is there an email address I can get help through?

  • sufi_021
    Abdurrahman Sufi (@sufi_021) reported

    @O2 Somebody needs to give Tanzeel from customer services (202) a reward or a payrise. Great customer service and overall a lovely gentleman! Defo sorted out our issue immediately!

  • cabbagekeks
    Blue Betty (@cabbagekeks) reported

    @O2 why is it you think it’s ok to increase the cost of my contract without telling me, then ring me up to sell me more, and when I dispute increase you hang up on me? Utter contempt for customers! 😡