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O2 outages and service status in Ashton-under-Lyne, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ashton-under-Lyne, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 26: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashton-under-Lyne, England

The most recent O2 outage reports came from the following cities: Rochdale, Manchester, and Wilmslow.

CityProblem TypeReport Time
Rochdale E-mail 19 days ago
Manchester Phone 1 month ago
Manchester Total Blackout 1 month ago
Manchester E-mail 2 months ago
Rochdale Phone 2 months ago
Wilmslow Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • DaveWrigh
    Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • tinytimwild
    Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • elgobsucram
    Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • lindsdaniels
    Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • BlennerK
    Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • Dunkie5150
    Paul Dunk (@Dunkie5150) reported from Glossop, England

    @O2 your data network is utter 💩 That is all. #EOC #ImOff

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • JPM9685
    John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 why is my signal so bad Struggle to do anything on my phone

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Oldham, England

    @O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 disappointing that o2 treat us like **** after 20 years as both a personal and business customer. Seems they’re happy for us to walk away. Clueless customer service. No attempt to help us.

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • dtackley
    Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • chrisrogan
    Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @O2 why is the my o2 not working. Haven’t been able to use it for over a week!

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • LukeAMarsden
    Luke Marsden (@LukeAMarsden) reported from Oldham, England

    @O2 are there any issues currently in the Oldham area? Can't connect to the internet

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_watson99
    Andrew Watson (@andrew_watson99) reported

    @O2 I did, but you never replied

  • CooperHaans
    ZxZ (@CooperHaans) reported

    @O2 Does anyone find O2’s Data absolutely atrocious these days? I’ve been with them 15 years. Just got a new phone and plan and it’s as bad as I’ve ever known it. Might as well not have data half the time when I’m out. Really bad

  • chr_morrow
    Chris Morrow (@chr_morrow) reported

    Hey @O2 been trying to view my mobile bill online and via the app for a couple of days now and just keep seeing “Uh-oh… Oops… Something’s gone wrong.” Any chance you could fix that something? Your virtual assistant is worse than useless!

  • psings
    Paul (@psings) reported

    @O2 Honestly, it’s been months of disruption and bad service! There seems to be no hurry to resolve it!

  • mysteriousgal
    mysteriousgal (@mysteriousgal) reported

    @TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?

  • zeero_cs
    Zero (@zeero_cs) reported

    need help with my account because your service is bad @O2

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @O2 trying to upgrade and just keeps saying oops there's a problem?

  • expressunited11
    unitedexpress11 (@expressunited11) reported

    @O2 what ******** is up with YOUR TOP UP where I am trying to top up my phone number but guess what you vermin keep on saying on YOUR APP saying that its DOWN what the actual is WRONG WITH YOU OR call YOURSELVES A BIG COMPANY WHAT AN ABSOLUTE JOKE THAT IS GET IT SORTED ASAP OR ELSE

  • technical2626
    Al. 🐝🚒🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@technical2626) reported

    @O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig

  • louiseomac
    louise (@louiseomac) reported

    @O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take