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O2 outages and service status in Ashton-under-Lyne, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ashton-under-Lyne, including 0 direct reports.
  • The most common problems reported in this area mention Phone and E-mail.
  • 75% Phone (75%)
  • 25% E-mail (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 22: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashton-under-Lyne, England

The most recent O2 outage reports came from the following cities: Manchester, and Rochdale.

CityProblem TypeReport Time
Manchester Phone 9 days ago
Rochdale Phone 17 days ago
Manchester E-mail 18 days ago
Manchester Phone 18 days ago
Rochdale E-mail 2 months ago
Manchester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • Gsd1Omara
    Keeley O'Mara (@Gsd1Omara) reported from Rochdale, England

    @O2 why is the signal strength in #Middleton?? We have 4 phones with you & it’s shocking!! There’s loads of people wanting to change supplier

  • Mrs_G_Bowen
    Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England

    @O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service

  • kurtyoafc
    Kurt Andrew (@kurtyoafc) reported from Middleton, England

    There are serious mobile phone signal issues in Middleton and it needs sorting and ******* properly @O2

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • howierice
    Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • chrisrogan
    Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • DAbrahamNewman
    Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • pieuksocial
    PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • elgobsucram
    Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • sophiemaycath
    soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • SteveVanDang
    Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • TwoEyedGovernor
    Sherwin Clark-Assoon (@TwoEyedGovernor) reported from Manchester, England

    As soon as my contracts up @o2 it’ll be the last day you’ll ever get any money from me been with you guys for 10 years and you kick people down when they’re on their knees.

  • dobirmiah
    ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه (@dobirmiah) reported from Rochdale, England

    @O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TakeThatClouds
    Take That, Clouds (@TakeThatClouds) reported

    @O2 Apparently to transfer your eSIM from a phone that doesn't work to a new phone you can also get your new phone and place it next to the phone that doesn't work. But make sure the phone that doesn't work is switched on and Bluetooth is on.

  • Homer_EFG
    K Jones (@Homer_EFG) reported

    @TakeThatClouds @O2 How does that work if the phone doesn't work?

  • nsibbs1
    Queenofhearts ♥️♥️♥️ (@nsibbs1) reported

    @O2 I honestly do not understand why you continuously bar my phone without giving a reason or even putting a note on your system as I can’t make or receive calls !! This is the 3rd time it’s happened and I have been with you since 2005 !!! Just absolutely diabolical service !!

  • SteveJoyce14
    Steve Joyce (@SteveJoyce14) reported

    @GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳

  • kamckeown84
    Kelly Downes (@kamckeown84) reported

    @BelfastGiants @O2 When the ad is better than the jersey we've been waiting all off season for!! Think that's the worst kit we've ever had!!!

  • Ikram_hhh
    Ikram ⚡️ (@Ikram_hhh) reported

    @momoalas93 @O2 It’s shocking how it is that bad I had much better connection on a coach journey going from Belgrade to Sarajevo much more consistent and present throughout

  • lukey_stanger
    Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reported

    Abysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1

  • flv32321
    flv (@flv32321) reported

    Absolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight

  • BenthamDeborah
    Deborah Bentham 🏳️‍⚧️🏳️‍🌈 (@BenthamDeborah) reported

    @ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.

  • wong_natha
    Nathaniel Wong (@wong_natha) reported

    @O2 must be the worst network. People said 3 is bad. 3 is hundred times better compares to #O2. Travelled to Swansea for 3 days and didn’t manage to get any good signal half of the time. At one stage I was connected to Edge.