O2 Outage Report in Urmston, Trafford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Urmston, Trafford, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Warrington, Stockport, Bury, Sale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Total Blackout | |
| Bolton |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kyah_Music
(@KyahMusic) reported
@RangersBear55 @O2 @EE Don't do that. EE is **** right now.
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Sara OA
(@Saaraomar) reported
@O2 I have had no voice signal since 9pm last night, can this be looked into urgently
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khareedna2022
(@khareedna2022) reported
@O2 Dear 02, I desperately require your help. I’m currently in the US and I am unable to access my data despite activating a travel abroad to USA bolt on. I have DM’ed you my number. Please can you fix this and ensure there’s no roaming bar on my account. Thank you
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Paul
(@Deep_diver_uk) reported
@O2 202 keeps disconnecting me how do I speak to an advisor, as complaint was supposed to be logged but heard nothing
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Christine Horton
(@Poppett74) reported
@O2 There is a ridiculously long message thread between me and your customer service. It was applied for data roaming charges - which O2 has said was a technical error. You have promised me on FOUR separate occasions the charges will be dropped. To no one's surprise now, they haven't
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jonny airtime
(@airtime55) reported
@o2 once again your service is terrible I’m at another festival this one in a city centre Newcastle of all places and no signal! Again. Your service is totally unacceptable I shall be leaving at the first opportunity I wish hadn’t changed shocking service!!!!
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LFCandPROUD
(@benno86222551) reported
@O2 Did you even read my tweet & problem? What’s the point of giving me links to lengthy web pages that I can’t access? It’s taking minutes to send single tweets alone. Just forget it you & you’re service are as much use as as chocolate teapot, contract is up soon ##O2 #virginmedia
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A K D❌#StandUp4Brexit(Watching Brief)
(@alastairdick) reported
@O2 Is it your custom to make unsolicited calls from 01570 980009.I already know it is your custom to put late payment on credit files after a customer has left with the account settled in full,then ignore the challenge from Experian.Two months after signing a contract elsewhere
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Caroline Millar
(@CasMillar) reported
Hi @O2 you sent me notification that you have shut down 4g for me in USA. I also can’t call out after paying upgrade to do so. Can’t get in touch to activate by any means. How do I resolve?
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Laura Taylor
(@LauTay0609) reported
@O2 can you put in the right direction? I need to pay an outstanding bill. My phone was disconnected 3 months ago. Can you help? Thank you