O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Why_So_Serioz? (@why_so_serioz) reported@EnglandRugby @O2 Every director of England Rugby Union needs to be sacked. Firing the most successful coach of recent generations. Keeping the current worst one. Culture always comes from the top and English rugby is in shambles.
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mi manca Sanremo 🎶 (@missingSanremo) reported@O2 If anyone is wondering, they make you send a bunch of details and then never bother responding
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Natalie Jayne Smith (@gijayne999) reported@O2 would be great if someone could turn my phone back on. No customer service just ignorance. Money grabbing baffoons
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MFA (@MFA_AFC) reported@LBCNews Time to investigate the disgraceful network that is 02 asap @O2
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xCat_loverx (@3_Heart_S) reported@O2 Luke @ your Chelmsford store very helpful and kind today. Deserves some credit for good customer service
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sharon walsworth (@shamawal) reportedO2 are the worse network only interested in screwing as much as possible out of people!!!!!! @O2
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Shammoz (@Shammoz) reported@missingSanremo @O2 I wouldn';t hold our breath. New sim received 10 days ago, wont activate.. they are next to USELESS and really have Zero customer care. Cancelled it, going to gifgaff.
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Karen McCormick (@MrsMac1412) reported@o2 anyway you can find out why your 4G & 5G signal in the RG45 area has gone from bad to shockingly bad in the last few weeks? Buffering is becoming a joke - I can make a cup of tea by the time anything loads!!
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Abi Martin (Abigail) (@AbiMartinAbiga1) reported@GymMadness4 @O2 I know right like how rude 😭
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Caroline McDonnell (@sweetiepiecaz) reported@O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?
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mi manca Sanremo 🎶 (@missingSanremo) reported. @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE
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Rob's Media Vault (@Robsmediavault) reported@JohnnyFocal @O2 Bit like my EE phone when I went to Wembley stadium last year which has EE plastered all over it. Couldn't get a signal.
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Al. 🐝🚒🏴 (@technical2626) reported@O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig
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Straight To Hell (@Strait_ToHell) reported@Sjynther @O2 I agree, my signal in Church Warsop uk is awful, o2 map says mast has had issues the last few days and it's being worked on. Signal comes then goes all day meaning I keep getting a load of notifications then nothing for ages and I'm getting repetitive voicemail ones also with no actual voicemail stored. Something is broken at o2
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Goodbob (@Goodbob888) reported@EnglandRugby @O2 Wigglesworth last action… “Let’s **** all over Ben again boss”.