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O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • naomia_creative
    Naomi Clarke (@naomia_creative) reported

    @O2 I'm having the same trouble!

  • KerZE87
    emze (@KerZE87) reported

    o2 this is getting ridiculous now either you sort your signalling issues out in my town or refund me monthly bill for the service you haven’t been providing for WEEEEEKS @O2

  • KerZE87
    emze (@KerZE87) reported

    @O2 I already know there’s an issue with a local mast and that has been an issue for weeks! Since you haven’t been providing me the service I’m still paying for price for you really ought to compensate 🙄

  • starryyarii
    ari ♡ twice london !! (@starryyarii) reported

    @O2 **** you

  • Landygirl87
    Julie Wong E (@Landygirl87) reported

    @O2 why is trying to contact customer service hard, 4445 doesn’t work, live chat is useless, is there no human I can talk to?

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service

  • dataeatworld
    DataEatsWorld (@dataeatworld) reported

    @maxkarpis @O2 The worst part is, I think Revolut is an MVNO and uses O2's infrastructure.

  • LfcShaunjudge
    Shaun (@LfcShaunjudge) reported

    I can confirm the package I was told I was getting and cost is totally different to what I have.. Lucky they wrote down what I asked for @O2 are in breach of contract.. I'll be in touch..

  • yesimbeth
    beth (@yesimbeth) reported

    @O2 priority/blue Mondays not working, help pls

  • IanPike
    ianpike.bsky.social 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported

    @O2 @SoMoonstruck The same, is there an issue with the app as Blue Mondays offer isn't loading?

  • mydogisthebiz
    A house of Music. (@mydogisthebiz) reported

    Is it just me or is 5G signal worse than 4G? Reception for voice calls is shockingly poor and getting worse in the Craigavon area @O2

  • Izzy_Rascal2020
    Izzy_Rascal2020 (@Izzy_Rascal2020) reported

    @O2 another company with the most frustrating Customer Service system, involving heavy reliance on automated systems that send you round in circles, that don’t contribute to efficiency in solving customers problems, but that only serve to wasting customers time.

  • RRS91718
    Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @O2 Blue Mondays not working this morning. When will it be fixed?

  • SmokeyBear588
    Clare Rhodes (@SmokeyBear588) reported

    @O2 No need to take any conversation offline thanks, I just wanted to call out the poor conduct. Your agent admitted the information he was pedalling was incorrect.

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    Stay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke

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