O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 39
Manchester, England 38
Hassocks, England 31
Leeds, England 20
Birmingham, England 18
Glasgow, Scotland 11
Croydon, England 10
Ealing, England 10
Belfast, Northern Ireland 9
Leicester, England 9
Cwmbran, Wales 9
Southwark, England 8
Reading, England 7
Nottingham, England 7
Inverurie, Scotland 7
Cardiff, Wales 6
Skipton, England 5
Wolverhampton, England 5
Bristol, England 5
Grimsby, England 5
Liverpool, England 5
Omagh, Northern Ireland 5
Preston, England 5
Kirkby Stephen, England 4
Newham, England 4
Leyton, England 4
York, England 4
Brighton, England 4
Newcastle upon Tyne, England 4
Worthing, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • benbrain25 Ben Brain (@benbrain25) reported

    @O2 o2 Priority crashing please fix

  • MartinLobb Martin (@MartinLobb) reported

    Sort your **** out @O2 the priority app is having a meltdown

  • DickerDick73 Rich Stephens 🔴⚪️ (@DickerDick73) reported

    @O2 what is going on with your links to #O2Priority?? Keep getting 504 Bad Getaway timed out message????

  • 1970Lindsay Lindsay1970 (@1970Lindsay) reported

    @O2 Your app is just awful at the best of times

  • PopLooksBach DiscoJam (@PopLooksBach) reported

    @O2 @TheO2 @peterkay_co_uk Crashed! Can't even sign in 😬

  • malta1970 karen dawe (@malta1970) reported

    @O2 @TheO2 @peterkay_co_uk Would be great if your website wasn’t down 🤬🤬🤬🤬🤬

  • michealewk96 Micheal Fitzpatrick (@michealewk96) reported

    @O2 Typical as ypur network in my area is atrocious

  • annawilliams151 Anna Williams (@annawilliams151) reported

    @O2 sort out your priority app, tickets to go live in 29 mins yet yr app is now not working.

  • MattNeedham10 Matt Needham (@MattNeedham10) reported

    @O2 I was on and ready then it booted me out. Poor

  • beckywatson123 Becky Watson (@beckywatson123) reported

    @O2 I checked I was all logged in last night ready for today, turns out you have logged me out now and can’t get back on!! I’m a customer of both o2 and virgin!!! Can’t get on with either!! Sort it out!!

  • perfectlysj Craig (@perfectlysj) reported

    @O2 But no doubt the ticket touts and their bots will have no problem. If all the good seats are on resale sites by 10:30 You should compensate genuine fans/customers

  • LESLEYLONDON Lesley Mfon (@LESLEYLONDON) reported

    @O2 why is your priority app not working?! Just when I need it!! #bizarre

  • mike90_westhead Michael Westhead (@mike90_westhead) reported

    @O2 Absolute dog ****

  • HausofCharlie CB (@HausofCharlie) reported

    @O2 Not working hard enough, it’s an utter shambles every time a big event comes about with you useless people!

  • LauraWorrallxox Laura Hollowood (@LauraWorrallxox) reported

    When you need Peter Kay tickets but @O2 Priority is down 🥺😭

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