O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 31
Blackburn, England 22
Manchester, England 11
Glasgow, Scotland 9
Gloucester, England 8
Belfast, Northern Ireland 7
Birmingham, England 6
Southwark, England 5
Hammersmith, England 5
Hackney, England 4
Northampton, England 4
City of London, England 4
Nottingham, England 4
Halifax, England 4
Southport, England 4
York, England 4
Faringdon, England 4
Bournemouth, England 3
Cambridge, England 3
Wandsworth, England 3
Edinburgh, Scotland 3
Swindon, England 3
Batley, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
City of Westminster, England 3
St Albans, England 2
Aberdeen, Scotland 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sabrinajaine Sabrina ✨ (@sabrinajaine) reported

    @O2 Hi, I'm abroad and can't access my voicemail, it just rings then cuts off. Any help?

  • essexwriter Lauren John (@essexwriter) reported

    @O2 No problems here, I just photograph my furr nephew.

  • Debzizztweeting Debbie activist blob💙🏳️‍🌈🏳️‍⚧️🥾🌄🇺🇦🧜‍♀️ (@Debzizztweeting) reported

    7 days with no mobile signal @O2 @virginmedia may not seem important to you but without mobile signal we can't receive 3D authentication texts, which means we can't bank or shop online.

  • theleylands leylo (@theleylands) reported

    @simonmaroulis @O2 Best me to it. The worst signal of any network I’ve ever been on.

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported

    @virginmedia services down.. trying to rely on @O2 mobile internet WHICH IS STILL NOT FULLY FUNCTIONAL IN MY AREA.... *grabs other phone* (which is on @EE) thankfully able to tether to my main phone What is going on today?! Time to go for a walk and grab some coffee I think!

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @ultimatedoris @O2 As its @o2 probably never be fixed

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yep I'm still waiting!!! You randomly sent me a default notice for a contract I don't have!!! I'm not with O2 yet, never was!! you think it's OK to do this. Further more data protection breaches, where did you get my info???? Contract no. That's NOT MINE

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @tiny_mischief @O2 had network problems with @o2 since 30 January, o2 don't care

  • MartGray Martin Gray (@MartGray) reported

    @O2 Your hold music is freakishly awful, is it aimed at getting folk to hang up?

  • simonmaroulis SIMON MAROULIS (@simonmaroulis) reported

    @sabphotos69 @O2 I moved from @ThreeUK for the same reason but they didn't mess me around I called 02 nearly a year ago complaining about signal they say it will be OK it's just a mast never worked constantly anywhere I go with it.

  • Pete_Js Pete J (@Pete_Js) reported

    @O2 If you can visit an extremely busy area then suddenly have no signal, you know you are on O2!

  • La_La_Gomera 🌱La_La_Gomera (@La_La_Gomera) reported

    @tjaneg1 @O2 And they don’t respond to any complaints I’ve been waiting 2 years 4 months for a response It’s better to use a more professional network

  • dnlltylr Danielle Taylor (@dnlltylr) reported

    @O2 what on Earth had happened to your service?! 5g is slower than 3G, I barely get signal anywhere. What the hell am I paying for?

  • CitizenJames007 Biff Howard Tannen (@CitizenJames007) reported

    @O2 I can't use your network in the North West due to your abysmal network. The worste provider I've ever been with, like going back in time.

  • JoeDL74 Joe oliver (@JoeDL74) reported

    @O2 what part of “STOP PHONING ME” do you not get? I get enough texts from you now daily phone calls. It’s verging on #harassment. I pay my bills on time. If I want to act on a promotion I will. If it keeps happening I will cancel my contract citing these calls as the reason.

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