O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dougie (@Dougie_W79) reported@O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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Shana Hendry (@Happyengland79) reportedSort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!
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TopBoy Gooner (@Philysmok) reportedWhy are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???
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STAYTINY FOR LIFE (@hanquokkacino) reported@O2 was there a glitch saying primary sim sending a text message? As I got one today. Apple themselves said it’s fine and is probably a service provider thing. I’m with O2
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Benny the Fishe (@squidgyfishy) reportedHey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?
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Aaron S (@SillyAaronMan) reported@O2 No still not working
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Joanne (@jobeone1983) reportedOver 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……
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tom (@DBposer) reported@O2 ever since you merged with @virginmedia your service is ******* shite, sort it out
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Claire Nestor (@clairenestor) reported@O2 why is is so hard to actually get help when you need it, Ive been in store and also made at least 6 calls to customer service have basically been lied to every time and still no closer to solving my issue 😩
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Tim Fry (@lipsyfry) reported@VMO2News @O2 @virginmedia **** network do not waste your money
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Jack Fernley (@itsjackfernley) reported@O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM
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Ian Judd (@Marooned_Sailor) reported@o2 my iPhone has one bar with a letter E or zero bars, but my partners google pixel 8pro has 4g and three bars on the same train sitting next to each other! wtf! Sort it!
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Lilith Tuylor (@lilith15016) reported@O2 How about equal service for PAYG users?
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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