O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 94
London, England 52
Birmingham, England 12
Hackney, England 12
Manchester, England 11
Belfast, Northern Ireland 10
Southampton, England 8
Ashington, England 8
City of London, England 7
Glasgow, Scotland 7
Stoke-on-Trent, England 6
Northampton, England 5
Aberdeen, Scotland 5
Maidstone, England 5
Southwark, England 5
Gosport, England 4
Southport, England 4
Gloucester, England 4
Nottingham, England 4
Keswick, England 3
Hammersmith, England 3
Bournemouth, England 3
Reading, England 3
Preston, England 3
Batley, England 3
Wolverhampton, England 3
Ropley, England 3
Wigan, England 3
Barnet, England 3
Oldbury, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sharonS18282949 sharon Smith (@sharonS18282949) reported

    @O2 This is an unacceptable solution to keep checking. It should be postponed and a new time published

  • stants1991 Sean Stanton (@stants1991) reported

    @O2 What a shower of ****

  • David47203456 Ilovebrexit 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@David47203456) reported

    @peterkay_co_uk peter kay Never mind the predicted 02 ticket fiasco I can't even get my free Gregg's coffee because the @o2 app has crashed!!

  • Kellalizard Kelly (@Kellalizard) reported

    @O2 "Unprecedented" Come on guys, people have been waiting for this for years. It's literally the opposite, I've never known anything to be so well-awaited.

  • GarryLucas1 Garry Lucas 💙 🇪🇺 (@GarryLucas1) reported

    @O2 @peterkay_co_uk Why was Priority down before the sale started?

  • DavidHa57439002 Dave_6018 (@DavidHa57439002) reported

    Well @O2 must confess I'm not having much luck with your services, firstly issue with changing direct debits dates, secondly 4g speeds shocking , so I thought I would try O2 priority for Peter kay tickets and shock that websites down! only redeeming features is Carribbean roaming

  • jessxca1328 J (Taylor’s version) (@jessxca1328) reported

    @O2 Just postpone it!! Set at time in the afternoon to resolve the issue by and give everyone a fair chance

  • marks_WHUFC85 Mark Speller (@marks_WHUFC85) reported

    @O2 @AXS_UK any chance of your servers working…. Such a poor service

  • SHUTUPCRAZYFOOL Martin (@SHUTUPCRAZYFOOL) reported

    @O2 Cancel the pre sale, sort your servers. Then open it when it will work!

  • mrhtweets1 Hugh (@mrhtweets1) reported

    @O2 The ineptitude of @O2 and @virginmedia beggars belief. Poor quality comms companies - all spin, no substance

  • WolfbyteUK Wolf (@WolfbyteUK) reported

    Anyone else trying to get Peter Kay tickets from @O2 priority? Website is literally broken for me hahaha, sickener.

  • ShuttLiLi ♡ LiLi (@ShuttLiLi) reported

    Been on the 02 app since 9:30 for Peter Kay tickets, crashes at 9 and kicks me out, app down and website down , signals **** and priority is even worse @O2 cheers

  • HiltonMichaleen Michaleen Hilton (@HiltonMichaleen) reported

    @O2 Unprecedented... YOUR APP is not working ... SHOCKER.

  • nottmian Ian Finch (@nottmian) reported

    @CodyJJCUFC @livalittlex_ @O2 I got the login SMS once too, but never go into the app :(

  • LisaPursey Lisa Pursey 💙 🇺🇦 (@LisaPursey) reported

    @O2 Poor you should have been ready for this

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