1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Outage Map
O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More
Check Current Status

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cranleigh, England 1
City of Westminster, England 3
Saint Leonards-on-Sea, England 1
London, England 37
Dundee, Scotland 2
Hackney, England 6
Birmingham, England 8
Bristol, England 1
Blandford Forum, England 1
Redhill, England 1
Huddersfield, England 1
Oxford, England 2
Colchester, England 1
Manchester, England 6
Batley, England 3
Matlock, England 1
St Helens, England 1
Skelmersdale, England 1
Hammersmith, England 5
Gateshead, England 1
Bognor Regis, England 1
Croydon, England 2
Falkirk, Scotland 2
Halifax, England 8
Sleaford, England 1
Kilmarnock, Scotland 1
Porth, Wales 1
Belfast, Northern Ireland 5
Henlow, England 1
Longridge, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CHECKEREDLESTER
    jade needs to drink water (@CHECKEREDLESTER) reported

    @MaryxSSS @O2 it’s actually awful now if it wasn’t already before i didn’t think it could get any worse, miss the days of the free greggs hot drink and pizza every week 🥲 really got me through my uni days

  • cmonmun
    Isca Augusta (@cmonmun) reported

    @RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.

  • Robbbb58
    Rob (@Robbbb58) reported

    @TomTugendhat @O2 The sooner Elon sorts out direct to phone satellite connection the better, **** these useless companies off for good.

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical

  • amerali
    amerali (@amerali) reported

    @TomTugendhat @O2 @EE WiFi on tgv is awful. I've never been able to work.

  • BenjaminEHowe
    Ben (@BenjaminEHowe) reported

    @AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.

  • Afine849962
    Afine (@Afine849962) reported

    @TomTugendhat @O2 @vodafone Nope never had any issues with the EE signal or network.

  • paz565
    Paz DLXV (@paz565) reported

    @O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.

  • ebisham
    Clifton (@ebisham) reported

    @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

  • kevinxt
    Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported

    @TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌

  • EadrictheWild
    👨🏻‍💻 ⚡️ (@EadrictheWild) reported

    @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

  • silestanix
    Mr H (@silestanix) reported

    @O2 I've already submitted a formal complaint, I'll be asking for my PAC Code when I'm back in the UK next week. Enough is enough. I will also be withholding payment of line rental for this billing period, as the service has been non existent, I still cannot make phone calls.

  • BaldeyAl
    Al Nickson (@BaldeyAl) reported

    @O2 @TomTugendhat My signal is always terrible. How come it often shows 5G and I can’t even get a page to open? We pay so much for our tariffs and the service is worse than ever.

  • ChrisMPattinson
    Chris M Pattinson (@ChrisMPattinson) reported

    @Morgan7MJ @O2 The service in the UK is appalling now. The bandwidth is not big enough to support the number of subscribers on all networks. Vodafone is bad also especially in London

Check Current Status