O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
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Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
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M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
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Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
-
Shana Hendry
(@Happyengland79) reported
@O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman
Check Current Status