O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BB & RosieG
(@Billybe81942044) reported
@O2 Doesn't sound a bad deal at all!:) xx
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Evie Kathleen
(@eviekathleen) reported
@O2 advertised a pre-paid Mastercard with Samsung upgrades but no details have been sent to me after 14 days as promised and customer services do not reply to emails/return calls.
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🔰Dan Atkins🔰
(@DanAtkins89) reported
@O2 Or companies that promise deals will be honored when their systems fail but then go back on their work.... Like @O2
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Tracey
(@missiles22) reported
@ChefWayner @O2 And those of us waiting for yet another 'network issue' to be solved and my DM's to be answered. It's clear that O2 don't give two figs about their customers 🤬
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Gavin
(@Gavin7000) reported
@O2 Shocking service, no response on Twitter either?and it gets worse…. now I have no signal and no ability to make calls. I would like to initiate a complaint I can’t get through to anyone as your lines have shut. Is this an actual proper phone network anymore?
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Darren Dunne
(@dunny6times) reported
Is there any cash incentive from @EE to terminate contract with @O2 in the interest of them getting a new customer with a phone that actually works in an area when there is 100 people. Blackpool last night with the kids and can’t even make a phone call.
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chris fear
(@bluegaschris) reported
@O2 Never mind happy Monday why don’t you sort out problems and reply to dms
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Josh Goring
(@drummerJoshG) reported
@O2 None of that helps with the fact that there are huge black spots in my local area where I'm unable to get enough signal to stream a song on Spotify or even load my twitter feed
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Josh Goring
(@drummerJoshG) reported
The state of my signal with @o2 in my local area is abysmal, might as well not bother having a phone let alone trying to use it for things like Sky Go
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Donaldson🏴☠️
(@siannnyyy26) reported
@Hannah98banana2 @O2 They sell them though they should sell ones that Last longer. Telling you its ok after 18 months your phone is crap just upgrade is not the answer. Dont sell rubbish phones.
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David Barker
(@cocobarker1) reported
@O2 Hi. Anyone around on your Customer Service side?
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J
(@JTweetz14) reported
@o2 wiping it's self from people's phones like it's normal, this is very bad customer service. I will not be renewing my contract with them at the end of this term, #frombadtoworse
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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☆no.apologies☆
(@1daynearer) reported
@O2 Would have done if I had any WiFi or enough data to do it but we had a powercut. Since you joined with Virgin, whenever my broadband goes down my mobile data stops working as well. Why is that?
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Me (real woman)🌸🇬🇧⚖✝️
(@ixi0310) reported
@O2 Is the phone that bad then? Or o2 still shite?
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