O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
Check Current Status
E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
denise g
(@dizzydense) reported
@O2 rude obnoxious and arrogant . Paid but dont take the about and I want to leave but you won’t let me !
-
𝕋𝕣𝕖𝕫𝕒𝕓𝕖𝕝
(@tmmck79) reported
from
Aughils, Munster
@O2 data roaming not working in Ireland? Can you please help?
-
Kate 💙🗽🎹🎬✂️📚🐾♥️🏖️☕🦁🦁
(@Vic_Colfari_) reported
@O2 Hi, your about to lose a customer that has been with you for 20+ years! I have been speaking to you via DM (as you're aware) and no name is given and you're just repeating yourselves. Is this an automated response? Am I talking to a human being?
-
Paul Green.
(@PaulGreenTPB) reported
@O2 You have a DM with a suggestion to solve this problem
-
Ana Alvarez
(@CovertHarasUK) reported
Just noticed someone use my 1/11/21 O2 Priority ticket and also typed on my mobile phone. Just called the useless customer services automatic answerphone that redirected me to the web. Wonder why I pay @O2 @Telefonica_En
-
Angela Thompson💙
(@aengela1961) reported
@O2 are you having problems with signal around the Stafford area? No reception at all on husbands phone
-
Mark ashworth Aka
(@ashy_mark) reported
@virginmedia @O2 Virgin media s down again nobody can Access Internet fix
-
Carly Brown
(@carlyd09) reported
@O2 how do I provide a pac code to bring my number across? The app doesn’t explain and the automated customer service number just cuts you off 🙈
-
The Virtual Challenge Club
(@TVC_CLUB) reported
@O2 Hiya, asked for a cancellation of my contract ending in 29 days earlier tonight, now my phone has no network and my account has been deleted? Can you help please? I can't even use it to call o2 numbers. Thank you
-
Jo
(@jojowiththeflow) reported
@O2 Hi, can you help me update my address and correct the spelling of my name on my account (PAYG)?
-
gmanuk80
(@G_da_Gamer) reported
Lol @O2 changed their offer for my old iPhone X from £150 to £30 as they said there was screen/button damage. I declined that & got the phone returned and there was nothing wrong with it. Sent to @Mazuma and they have given me £190 and no report of any defects. Laughable O2!
-
Adam "IgnisAFB" Blackburn
(@IgnisAFB) reported
@virginmedia @O2 my Volt benefits have been activated. I have WIFI issues in the bedrooms, currently have wifi boosters. I want to order some wifi pods, but the Connect app tells me registrations are closed. Can I get some help please :)
-
Chartjunkie
(@Chartjunkie2) reported
@O2 Need some help with Priority
-
Kate 🕊
(@KateEmilyDove) reported
@O2 Why am I paying for 5G on my iPhone 12 Pro Max and literally never getting it, despite adjusting settings, in central London!
-
Hugh Toner
(@scoobyhugh8) reported
@O2 what is the issue with your service. Can’t connect to calls, when I do it cuts me off. Not happy at all
Check Current Status