O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JAMIE HARRIS 💙 🇺🇦 🇪🇺 (@gardenyjamie) reported@kokeshimum @O2 Apparently the phone companies are deliberately shutting down the 4G antennae so that everyone switches over to 5G.
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Alistair (@kirbali72) reported@kokeshimum @O2 I live in Norfolk the signal is terrible here. I use EE and Vodafone (work and own phone) neither are great. Travel in Europe the phone signal is much better !
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stuart wall (@StuartWall34) reported@kokeshimum @O2 I switched from o2 to EE because of poor coverage
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Tom Sanderson (@Tomstukeley) reported@JamesBlatch @O2 Wifi in Hinch is terrible and not just in the hopsital!
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Asim (@asimeone3000) reportedHi, trying to add hbo max tnt sports subscription. The app and live chat is driving me mad. Need some help please @O2
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Roger Roadley 🏴 (@roger_roadley) reported@kokeshimum @O2 I’m on O2 I can’t get any signal around were I work
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 had a call from what appeared to be an actual number from o2 stating that you’re shutting my sim down in a so many days due to the merge with virgin it’ll be deactivated I’ve contacted you and made you aware just want to share it for others and see if you are
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grace (@itsnotgracelolz) reportedHi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!
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Deano... (@Frugal_ways) reported@O2 Pretty much, yes. Whenever I'm in an asda it's the same, although I suspect that's asda blocking signal as their in house wifi works (opening their own website in the browser window)
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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R⚽️y Kent (@PolishBadger) reported@kokeshimum @O2 o2 is total overpriced garbage. Been with them for 20 years because they convinced me somehow alternatives are even worse. Happily binned them this year and switched.
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richard gibbs (@GibbsRichgibbs1) reported@O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡
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v (@matchstickstorm) reported@O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?
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don julio act a foolio (@semiloorexo) reported@O2 I have just sent you a dm as I need help
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Don't shoot the messenger (@Lovethyneighb0) reported@kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.