O2 Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

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  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 5 minutes ago

  Still more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.

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  Kath Moonlight (@kath_moonlight) reported 5 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

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  Jayne pell (@jaynepell) reported 6 minutes ago

  @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

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  Ste Nugent (@SteNug10) reported 8 minutes ago

  @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking

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  Paul Curry (@Paulc2nd) reported 10 minutes ago

  @BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.

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  Sheldini (@sheldinij) reported 11 minutes ago

  Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2

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  Jon Thompson (@JohnnyFocal) reported 17 minutes ago

  @O2 I have many times - Can you explain your issue?

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  anthony chilvers (@anthonychilvers) reported 21 minutes ago

  @O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days

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  Michael Curley (@Mcurley40Curley) reported 21 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

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  𝐃𝐚𝐯𝐢𝐝 𝐁𝐮𝐭𝐥𝐞𝐫 🇺🇦 (@DavidButler34) reported 23 minutes ago

  @wheat_daddy @O2 Government should start imposing meaty fines on all network providers not providing reasonable rural coverage! Plenty of masts around here but they’re basically all dialed down to save on energy costs!

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  Leanne (@Leanne07Leanne) reported 24 minutes ago

  @O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks

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  Paul Curry (@Paulc2nd) reported 24 minutes ago

  Just hung up on an offshore call centre for @O2 who wouldn't listen. She was wanting screenshots of my issues I am experiencing with the app and website and wanted to try and diagnose it. I explained it would be easier to talk to someone in the U.K. who has the @O2 app so they

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  Country lad (@lurcher_king) reported 24 minutes ago

  @O2 what is going with your phone signal right now? It’s the worst it’s been for me in the 11 years I’ve been with you. Constant drop outs, ****** internet services won’t go above 2 bars. I’m paying over 100 pound a month for this garbage phone service. Somerset based no signal

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  Lauren (@Halbutt) reported 27 minutes ago

  @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

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  Jonny duncan (@MrJonnyDuncan) reported 28 minutes ago

  @O2 how do you allow all these touts and scammers to buy all the tickets to your shows at the o2 and let them re sell them for 5 times the value when there's children lose out. What a **** show