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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 35
Whitehaven, England 3
Blackburn, England 103
Wisbech, England 1
Hammersmith, England 8
Dartford, England 1
Grays, England 1
Lincoln, England 1
Newham, England 2
Hackney, England 5
Carmarthen, Wales 1
Romford, England 1
Nottingham, England 2
Cambridge, England 2
Birmingham, England 7
Reading, England 1
Canterbury, England 1
Snodland, England 1
Bridgwater, England 1
Aberdeen, Scotland 1
Bedford, England 1
Epsom, England 1
Southampton, England 1
Beaconsfield, England 1
Pontefract, England 2
Yeovil, England 1
Upminster, England 1
Halifax, England 7
Newcastle upon Tyne, England 1
Peterborough, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gyreandgimble
    Leigh 🪸 (@gyreandgimble) reported

    There's nothing more infuriating than the @O2 signal in Blackpool

  • imaxrepairs
    Ian Maxfield (@imaxrepairs) reported

    @O2 Would satellite service help?

  • ChrisPen1980
    Dave (@ChrisPen1980) reported

    @O2 your systems dont work. Just had eligible followed by declined for replacement phone. Can see others have the same issue.

  • LoveLightHope2
    love, light & hope ✨️ (@LoveLightHope2) reported

    @O2 customer service sucks, having so many issues trying to place a new order as an existing customer. Website broken, customer service reps don't fix the problem. Soooo annoying.

  • HardeepDhani
    Hardeep Dhani (@HardeepDhani) reported

    @fatz68 @O2 Got the same issue

  • mebeffects
    metty on tour (@mebeffects) reported

    @O2 ur security ******* sucks *** pls do better

  • LaurenRose94_
    Lauren 🦋 (@LaurenRose94_) reported

    @O2 I spent hours on live chat with you yesterday to sort an issue out, I thought it was finally resolved but the email I got confirming has all the wrong information in it. I’m getting so incredibly tired of spending 3 hours at a time waiting to speak to someone. Please help.

  • CharlotteW_R
    Charlotte (@CharlotteW_R) reported

    @O2 Thankyou. I sent postcode in messenger and as said prior, lots of people within the area have said there has been a massive decline in o2 signal in the last 6wks so something is not right

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia How dare you give your crap partners O2 @O2 permission to set up a direct debit in my account without my permission? 😡 Next time you pull a stunt like that i will end my contract immediately and go else where, You thieving B******* 😡

  • Bradleyyy98
    B. (@Bradleyyy98) reported

    @O2 I have been locked out of My o2 account since the 18th of March 2026. I have made numerous calls and got nowhere. Can you help?

  • SophiePrestonHa
    Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported

    Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

  • Mandygriffin
    Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported

    @O2 weeks of dropped calls, poor data and your 5 days fix a week ago is now 5 June. Not good enough

  • _betsyboat
    Nicolle ⭐️ (@_betsyboat) reported

    @O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.

  • Richardnash12
    Head ball boy (@Richardnash12) reported

    @O2 ur priority draw is down and not working

  • bstokes1977
    Barry Stokes (@bstokes1977) reported

    @O2 stop sending me marketing emails as if I'm a new customer! I've been a customer for over 15 years! Why are you doing this? #O2

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