O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts
(@Extinguisherman) reported
@Jermaine_ManUtd @O2 @1862pie If you feel let down then maybe retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I’m not saying it’s gonna work but doing nothing will definitely not work
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steven mckaveney
(@Stevemcka) reported
@O2 absolutely shocking service as usual by O2. Had a sim ported over due by 10am. Nothing. No emails, texts etc. I called at 12 and told 1pm, then 3pm and told 6pm and then 6pm and told Monday.
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Emmie
(@Lwistroem) reported
@Zippyfrood2 @O2 Even if anyone is an old customer since i got hit too clearly the best idea would be to request any data to be removed from their systems their service is clearly unsafe.
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Jody Donnelly
(@jody_donn88) reported
@O2 disgusting service from o2, informed them of my brothers passing back in July, he's now received a letter dated 15of August demanding payment or will be referred to debt agency.. Why? We were told the account would be closed
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Dale Watts
(@Extinguisherman) reported
@Bowiejcecc @O2 Best idea you gonna have, can’t wait for contract to expire. Terrible company
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Jαу
(@Jermaine_ManUtd) reported
@O2 @Bowiejcecc Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Julie Carson FCCT 🇺🇦
(@Bowiejcecc) reported
@O2 Thanks, but I have been told I have to speak to someone as I wish to cancel my plan and close my account.
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Nikita (NikNak_BBW) 💚
(@NikNak_BBW) reported
@O2 I made a purchase two weeks ago that qualified for a £100 O2 gift card (iPad Pro 12.9) but the text/email on how to claim has never arrived. I suspect the text is being sent to the sim in the iPad and it doesn’t receive texts… can you help at all please? :)
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Jαу
(@Jermaine_ManUtd) reported
@O2 @1862pie Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Greg | Coalesce
(@WispGB_) reported
I've come to the conclusion that @O2 have about 6 masts in the UK and 3 of them are in London. Signal is ***.
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Sannan Iqbal ♿️🏳️🌈#MentalHealth #TransRights
(@SannanIqbalUK) reported
Hey @AppleSupport - does the iPhone 11 have 5G capabilities? I have a sim only contract with @O2 but I can only seem to get 4G when I’m out & out but never 5G, even though my contract states that I have a 5G enabled sim. Help?
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Jαу
(@Jermaine_ManUtd) reported
@O2 @jon_savages Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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