O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 93
London, England 52
Birmingham, England 12
Hackney, England 12
Manchester, England 11
Belfast, Northern Ireland 10
Southampton, England 8
Ashington, England 8
Glasgow, Scotland 7
City of London, England 6
Stoke-on-Trent, England 6
Northampton, England 5
Aberdeen, Scotland 5
Maidstone, England 5
Southwark, England 5
Gosport, England 4
Southport, England 4
Gloucester, England 4
Nottingham, England 4
Keswick, England 3
Hammersmith, England 3
Bournemouth, England 3
Reading, England 3
Preston, England 3
Batley, England 3
Wolverhampton, England 3
Ropley, England 3
Wigan, England 3
Barnet, England 3
Oldbury, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tomgstott Tom Stott (@tomgstott) reported

    Enough is enough @O2. The data speeds here are a joke months & months & months after it first started. Everyone on O2 I speak to here is having the same issue and being continually fobbed off. It's a joke and your treating us in the area like mugs! #haddington #eastlothian

  • Delboy1978 Del (@Delboy1978) reported

    @FunJustJustin @ThreeUK It's not just Three. I'm on @O2 and it was poor too.

  • V1echa V1echa (@V1echa) reported

    @warriorchris @O2 they dont care, they like everyone else saying sorry and thats it . i was telling months ago about my area issues but no one cares :D

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • shannon17louise Shannon (@shannon17louise) reported

    Why is @O2 mobile data signal so awful at the moment? 😩

  • RealityCheqs RealityCheck (@RealityCheqs) reported

    @O2 no service in DT9 for about 2 hours now.

  • Ellie_Candlin Ells ✌🏼️ (@Ellie_Candlin) reported

    @Masaka83 @O2 Same here, been with O2 for years but very disappointed with how this has been handled. My phone is still broken, it’s affecting my job (and safety ultimately) and there seems to be zero urgency in getting this resolved.

  • washington_jim jamesN (@washington_jim) reported

    @O2 I've just switched back to o2 from EE and the signal is terrible where I live NE371UT is it always this bad and if so can I change provider to someone where I can get a signal without incurring costs ?

  • BrownieMixXo Brownie (@BrownieMixXo) reported

    I'm with my girl and ended up loosing her in Leciester Square. Can't call her as I don't have a signal. @O2 sort it out?

  • Cam_1886 Cam (@Cam_1886) reported

    @O2 Trying to terminate a contract with you guys is almost as painful as watching the Arsenal trying to kick a ball.

  • salopcast Salopcast (@salopcast) reported

    Have to say, if any Town fan wants to text, check scores and tweet in game you have to leave @O2 #awful

  • pgallivan87 Philip Gallivan (@pgallivan87) reported

    @virginmedia another issue with the wifi - needn’t have bothered with this! @O2 looks like I’ll be upping my data …. Again 😕😕😕 #expensesicoulddowithout

  • laughta1 Laughta (@laughta1) reported

    @O2 your costumer service tonight absolutely sucked.

  • nufc_gilly_nufc sir elton john (@nufc_gilly_nufc) reported

    @washington_jim @O2 Tell them you can't get a signal at home and want to cancel. If its within 14 days you should be ok

  • JMGraham77 Jenny Graham (@JMGraham77) reported

    @salopcast @O2 Always had trouble with O2 when there was more than 5 people about! The network can’t cope with crowds - has done for years! We left them a few years back and not looked back since - only have the occasional blip with BT now!

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