O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 48
London, England 37
Glasgow, Scotland 9
Birmingham, England 9
Belfast, Northern Ireland 8
Gloucester, England 8
Manchester, England 7
Hackney, England 7
City of London, England 6
Southampton, England 5
Faringdon, England 5
Southwark, England 5
Stoke-on-Trent, England 4
Maidstone, England 4
Southport, England 4
Northampton, England 4
Nottingham, England 4
Barnet, England 3
St Albans, England 3
Oldbury, England 3
Milton Keynes, England 3
Leicester, England 3
Aberdeen, Scotland 3
Harringay, England 3
Batley, England 3
Edinburgh, Scotland 3
Slough, England 3
Swansea, Wales 3
Swindon, England 3
Southminster, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ohwondrs katie 🌻 (@ohwondrs) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Tonie_Mi Tonie-Mi (@Tonie_Mi) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • l_tarling Lesley Tarling (@l_tarling) reported

    @O2 please please help! We’ve just been moved to your network via virgin. Got a pac code here so we can keep our number, but when we ring customer services we just go round and round and then cut off 🤯😡

  • Brieandstilton Brieandstilton (@Brieandstilton) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • helsbelsphoto Hels Bels 🚀 (@helsbelsphoto) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Marvin590 MartyP (@Marvin590) reported

    @O2 My wife got a new iPhone yesterday and the SIM card will not connect to network. Apart from talking to a bit can someone please help?

  • CyberMat75 Matt Walker (@CyberMat75) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • teatimezes time for tea💙 #leftylawyers (@teatimezes) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • ironjimon Iron Jimon (@ironjimon) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jitaff_jeremy JeremyJitaff 🎶🔥 #Ballond'Or (@jitaff_jeremy) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • LtColSmales Dep Comdt LNRACF (@LtColSmales) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • northendendust Didsbury/northenden (@northendendust) reported

    @virginmedia @O2 I’m not trying to connect to your Virgin network at the airport. My chip is virgin in my phone. And you can’t even make a call. Or go online.

  • Saibhar88338320 SAIBHARATH KUMAR (@Saibhar88338320) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Alexand55144141 ⚽nitro Zeus 🇱🇾 @alexiz (@Alexand55144141) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇#02DataPledge Please I need data

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