O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 28
Blackburn, England 27
Glasgow, Scotland 26
Batley, England 14
High Blantyre, Scotland 14
Hackney, England 10
Halifax, England 9
Hammersmith, England 9
Manchester, England 6
Todmorden, England 6
Hebden Bridge, England 6
Ventnor, England 6
Birmingham, England 5
Leeds, England 5
Belfast, Northern Ireland 4
Airdrie, Scotland 4
Bristol, England 4
Sheffield, England 4
Oldbury, England 3
Colchester, England 3
Reading, England 3
Derby, England 3
Bolton, England 3
Croydon, England 3
Nottingham, England 3
Portsmouth, England 3
Leicester, England 3
Dundee, Scotland 2
Hounslow, England 2
City of London, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can you help me please

  • Online_Drive The Online Driving Instructor 🇺🇦 (@Online_Drive) reported

    @O2 just trying to book a group walk for #uptheO2 but the site seems to be down?

  • ki_jade Keeley (@ki_jade) reported

    @O2 I can’t make outgoing calls- airtime bill has been paid despite them calling and texting and it saying overdue on my acc. Can’t call you and no online chat available for days. Please help?

  • jodemolder Jodie (@jodemolder) reported

    @O2 hi o2 my cinema code is not working can you help? #o2 #o2priority

  • Luvs2spooge ***** out for gungi (@Luvs2spooge) reported

    @O2 is the network down in the n2 area?

  • BujorMadalin Mad Bujor (@BujorMadalin) reported

    @O2 @nothing They gonna do the same thing as OnePlus? Half *** it for a few versions then go to (customer) killing prices?

  • NacyWallance Nacy wallance (@NacyWallance) reported

    @pizzaaaqueeen @O2 There is a good chance of recovering your lost I was scammed twice and I will never get scammed again thanks to autospace cyber1 on Instagram I was able to get my refunds back

  • Juledog21 Julia (@Juledog21) reported

    @O2 just had a scam call pretending to be o2 asking how much I pay a month I just put the phone down. Number is 0203 369 0314.

  • yourmaaad yourmaaad (@yourmaaad) reported

    @O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again

  • stevehalluk Steve (@stevehalluk) reported

    @virginmedia @O2 It's not an o2 issue it's the virgin login page this is exactly the issue I have had with virgin but appears no one knows what they are doing

  • mrsparto claire partington (@mrsparto) reported

    @O2 Why has the signal dropped in my area? Anyone else noticed difference over the last week or so?

  • shannbeckwith Shannon Beckwith (@shannbeckwith) reported

    Absolutely disgusted by @O2 and the lack of customer service. Not only overcharging me £600+ whilst on holiday and then turning off my data, but then expecting me to pay £400 of it because they can’t “change a bill once it’s generated”. Be careful everyone! Ridiculous!!

  • RulingMonarch Ruling Monarch (@RulingMonarch) reported

    @DJWestgarth EE. @O2's network is unreliable and slow.

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @O2 I’m leaving O2!! So it’ll never be used up!! Can I just get it as a refund, please!?

  • LollipopSucre SucreLollipop (@LollipopSucre) reported

    @O2 I have cancelled my DD and will stop paying till I get my refund of £125!! Your company is a joke and God knows when my current contract finishes, I am going back to EE! Never had an issue with them the over 10 years I was with them

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