O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 48
London, England 37
Glasgow, Scotland 10
Birmingham, England 9
Belfast, Northern Ireland 8
Gloucester, England 8
Manchester, England 7
Hackney, England 7
City of London, England 6
Faringdon, England 5
Southwark, England 5
Southampton, England 4
Maidstone, England 4
Southport, England 4
Northampton, England 4
Nottingham, England 4
Barnet, England 3
St Albans, England 3
Oldbury, England 3
Milton Keynes, England 3
Leicester, England 3
Aberdeen, Scotland 3
Harringay, England 3
Batley, England 3
Edinburgh, Scotland 3
Slough, England 3
Swansea, Wales 3
Stoke-on-Trent, England 3
Cambridge, England 3
Swindon, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark29071823 Mark (@Mark29071823) reported

    @O2 Maybe that's where you have to go to get a signal because you csnt get one anywhere in the UK can't wait to visit my local o2 shop Saturday and cancel you can stick your 17.5% increase

  • TeresaLangfor20 Teresa (@TeresaLangfor20) reported

    @O2 O2 is awful.

  • NathFerguson Nath (@NathFerguson) reported

    @geoffallen671 @LifeByStills @O2 I've had the same issue Ive had a mast not working for over 2 weeks and they. Haven't fixed it yet expect me to pay for a service they ain't providing

  • Mark29071823 Mark (@Mark29071823) reported

    @davegilsenan @O2 Same problem here they are a disgusting company I'm going to my local store Saturday to finally cancel mine and can't wait poor customer services terrible network coverage and now the highest price increase in 2023 back to EE

  • emmasiobhan22 RedVelvet 💚🤍💜 (@emmasiobhan22) reported

    @Daisiver29 @O2 If it's going to increase that much they should be giving people the chance to cancel their contract. They would lose so many customers. It's absolutely outrageous @O2

  • NathFerguson Nath (@NathFerguson) reported

    @ChaoticSavageXX @LifeByStills @O2 They seem to think cuz we only increase your airtime price that justifys them doing it but it don't and when they Dont know what the word customer service means either that makes it more of a joke

  • Mark29071823 Mark (@Mark29071823) reported

    @O2 I'd like to get a signal in my house first maybe sort that or my place of work or my mom's house basically anywhere. Maybe before you try to increase my monthly bill by 17.5% will be leaving Saturday back to EE avoid o2

  • Mark29071823 Mark (@Mark29071823) reported

    @O2 @gez80 So you can reply to say you've received it but not to deal with it lol jokers avoid o2 poor signal everywhere in UK and now highest price increase boycot o2

  • PisaneschiLaura Laura pisaneschi (@PisaneschiLaura) reported

    @nlieck @O2 Mine is 13.4 and thought that was bad enough

  • Burdy_555 Burdy🇺🇦 (@Burdy_555) reported

    Appalled that @O2 have increased my monthly bill by 17.3% I presume they’re not on target for the annual 10 billion? Let’s just **** on the hardworking loyal customer! @MartinSLewis

  • monkeydibbly steve monkeydibly 🐒 (@monkeydibbly) reported

    @mellypeters @SoulFireMage @O2 If I'm honest they're all doing the same fleecing of customers so it's just a case of get a decent deal to start with and maybe swap network if you can get a better deal elsewhere.

  • JBWBRADLEY JBW (@JBWBRADLEY) reported

    @garyker @O2 @Ofcom And what service are we paying for? Without a doubt, one of the worst networks.

  • Hotwheels_1978 Lee (@Hotwheels_1978) reported

    @dmpowe11 @O2 Tbh I’ve been with them since the old days, but I need a signal at the football so ditching them next contract change.

  • TeresaLangfor20 Teresa (@TeresaLangfor20) reported

    @O2 Lock you into a contract then put the prices up. Absolutely disgusting service. I signed a contract so my price should stay the same. I can’t wait for the contract to end because I’ll never go with o2 again.

  • TheCSIgirls L & M 🌱✨🗺️ (@TheCSIgirls) reported

    Since I signed up for my phone contract with @O2 it's gone up £10 a month, absolute joke! I'd have never signed up for this ****** contract if I'd known, can't believe they can get away with it and my signal isn't even good?! Like why would I pay £47 a month for that?!

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