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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 18
Chatham, England 1
Bournemouth, England 3
Halifax, England 8
Manchester, England 13
Blackburn, England 200
Radstock, England 1
Grimsby, England 1
Newark on Trent, England 1
Brighton, England 2
Birmingham, England 11
Hammersmith, England 10
Bathgate, Scotland 1
Seaford, England 1
Belfast, Northern Ireland 5
Littlehampton, England 4
Nottingham, England 1
Mitcham, England 1
London, England 39
Stourbridge, England 2
Dagenham, England 1
Croydon, England 4
Milton Keynes, England 2
Kilmarnock, Scotland 1
Lewes, England 2
Ratho Station, Scotland 1
Stevenage, England 2
Elgin, Scotland 1
Bognor Regis, England 2
Chorley, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lozmach
    LT🌷 (@lozmach) reported

    @O2 can’t wait for my contract to be up so I can leave. Don’t usually moan, but not help whatsoever! I can’t afford £250 a month for two phones and a tablet.

  • MyApocalypse_
    Natalie Mc (@MyApocalypse_) reported

    @O2 any issues in the fk2 area? The signal is absolutely horrendous right now, not even remotely worth the money paid for it right now 😡😡😡😡

  • yallsop
    Dr Yasemin Allsop MBE (@yallsop) reported

    @G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)

  • SaulCorrigan
    Saul Corrigan (@SaulCorrigan) reported

    @O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.

  • DeeOgunbiyi
    Dee (@DeeOgunbiyi) reported

    @O2 Some third parties are permanently able to run cheaper deals than @O2 can - make it make sense… I was promised a call back in relation to my complaint which remains outstanding. I was meant to be called yesterday

  • sheeper88
    christopher (@sheeper88) reported

    @o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.

  • MaviaMalik84720
    Mavia Malik (@MaviaMalik84720) reported

    @GaryGoodson18 @O2 If you’re facing any issue, please feel free to send me a private message first. I was also experiencing some specific service problems with O2, especially frequent login issues with the Signals app. However, I found a solution through the official O2 Facebook group, where highly

  • lifeiz2short4lv
    romy (@lifeiz2short4lv) reported

    @O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint

  • MelJade2005
    Melissa (@MelJade2005) reported

    @O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date

  • davepakey71
    Dave Pakeman (@davepakey71) reported

    @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

  • fgz176
    Freddiefrazer (@fgz176) reported

    @O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with

  • IndifferentM
    IndifferentMonKeY- (@IndifferentM) reported

    @leemcbr37826036 @O2 the support is nightmarish. i'm in the middle of hell with them after them threatening court over a none existent bill. been going on since FEB. Was told in FEB it was all sorted....now even worse!! Do not use 02. They're dreadful

  • MCR_ADM
    Adm (@MCR_ADM) reported

    The only time you can get reliable @O2 signal is by going to Europe. Anywhere in the UK. It will show 4G / 5G and you get naff all. “Maps offline” Music struggles to stream. Horrendous.

  • aknmzrk
    Akin Mizrak (@aknmzrk) reported

    @O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.

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