O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kjm227 (@kjm227) reported@O2 4 days & counting. My number was meant to move over on Wed. Old number and sim have been inactive since Wed & when called I get an O2 voicemail. Just keep being told to wait 24hours. Frustrated beyond! Regretting my decision to come to O2, customer help is shocking!
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John (@Nobbie2020) reported@O2 Instead of messing about with emojis you could be answering calls and dealing with problems still not had an answer reference my issue after I contacted you on here. And then you’ve put your rates up next month.
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Andrew Allen (@andrew7545) reported@O2 Hi o2 - I can't message you. It doesn't say why. My complaint is why you sold my wife a new device that was available for collection "today" only for it to be completely untrue. She wouldn't have made this purchase if your information was accurate
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E****E (@Ennelle) reported@O2 I cancelled my contract and now I can’t see my final bill in myO2. Can u help please?
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izz (@izzkourti) reported@O2 phone been put down, call back promised, faulty sim with none stop issues. How is this good enough?
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Lucy Tempest (RP) (@GingerMartian) reportedHi @O2, I'm a UK customer. If I visit France and make a call to a French phone number, will it count as international or local? How about making UK calls when in France?
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Karen Halladay (@KarenHalladay3) reported@carla_laszlo @O2 There are the worst phone provider I left them and went to sky x
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Jack Perry (@Jackpel2) reported@O2 I lost my phone, i went to o2 shop on Tuesday to get a new sim it didnt work after 24 hours. I have since been to the o2 shop three more times and spent another two hours on the phone and my sim is still not working 😤
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Nikki Callaghan (@Nik_callaghan) reported@carla_laszlo @O2 Sounds like typical of big business customer service these days
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TakeHERO (@ArsenalOrb) reported@O2 I need help with my account. My DM’s are not going through. Can you please follow me back
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The YorkiBar Kid 🇺🇦 (@YorkibarKid) reportedWhy is @o2 network crap?? In #Guildford town centre and none of us can get on the network??
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Sam (@zam_19949) reported@O2 If you’re a good citizen but you want to experience prison then be a O2 customer.
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Alec Murrell (@alecmphoto) reported@O2 - coverage checker claims we have good signal but all 3 of us in the house have nothing on our phones at all. This is the second day like this. Help please.
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Michael Jones (@MikeJ0nes8) reported@O2 Appreciate that, however i first messaged Wednesday at 08:33am. 24-48 hours per reply isnt good enough due to the nature of the issue.
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Charl Dalloway (@Charld05) reportedNew phone day, impressed with the store service as usual but also the deal 👍🏼👏🏻 @O2 #CostOfLiving #iPhone14 #apple
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