O2

O2 Outage Map



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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • Joshua Walker (@JoshuaW16875505) reported

    I have been with @O2, @EE, @VodafoneUK, @lycamobile,@giffgaff and I have the same problem I have tried multiple things and I think it's time I should act by telling you my issue by struggling to receive a signals all around Cromer some places you have it then you don't.

  • Joshua Walker (@JoshuaW16875505) reported

    @EE @VodafoneUK @O2 you stay that you coverage all over the United Kingdom but around East Runtham and around Cromer when I go down to the caver van I always have a bad signal could you please try and improve your network. it's not my phone because I have tried multiple phones

  • Carl Everitt (@CarlosEveritt) reported

    Absolutely gobsmacked by the service from @O2! Tried to place an order 3 times for an iWatch to find out that one of their staff members have made up my D.O.B, making me out to be 120- poor service for a customer that spends over £150 a month with them #disappointed #PoorService

  • GE Decorations (@GE_Decorations) reported

    @O2 Thankfully, I am out of O2, shocking service.

  • Paul Green. (@PaulGreenTPB) reported

    I was a customer of @o2 for over two decades with four devices on contract. Last 5 years service has been pathetic. Moved to Sky Mobile , same coverage, much cheaper and better customer service

  • Savana (@Savana12423358) reported

    @Mad_Scots_Wench @O2 @O2 terrible off yourself... will be loosing a customer very soon

  • 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴󠁧󠁢󠁳󠁣 (@Mad_Scots_Wench) reported from Motherwell, Scotland

    @O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.

  • Ed (@bukowskikerouac) reported

    @O2 keep sending me a list of contacts, I’ve wasted over an hour on all, to no avail, useless customer service. You either talk to a robot or someone who can’t help you. You ask to speak to a supervised. They say I am the supervisor, can I speak to your manager=no. No help at all

  • Ed (@bukowskikerouac) reported

    @O2 tried to upgrade to more phone data as I’m using so much, as I’m isolating. Been a customer for 10years. During a pandemic o2 see it as a business opportunity. The best they could do was charge me £16 for an extra 25GB of data. I have to wait till January to leave this crap

  • Mark Johnston (@MarkJoh21567565) reported

    @O2 is there any customer service numbers I can ring please

  • vryfit (@vincefitt) reported

    @O2 where’s my service none today again ,what is going on so poor

  • vryfit (@vincefitt) reported

    @O2 Where’s my service once again ,none today ,not even an excuse from youselfs

  • vryfit (@vincefitt) reported

    @O2 No service again today what is going on ,this year with you as been a joke 3/4 months mast down now intermittent service so poor ,and all you’ve give me for this year is £20 back compo pathetic

  • vryfit (@vincefitt) reported

    @No_es_bueno_Bob @O2 No service had enough whole year as been joke

  • S (@humansrannoying) reported

    @O2 @EE I should have never left. @o2 has been the worst. Customer service is nonexistent. They replace Apple products with fakes. Miss @EE


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