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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 14
Oldbury, England 3
Blackburn, England 186
Kingston upon Thames, England 1
City of London, England 8
Halifax, England 5
Batley, England 6
Birmingham, England 15
London, England 56
Hammersmith, England 7
Preston, England 3
Belfast, Northern Ireland 7
Enfield Town, England 2
Exeter, England 3
Carterton, England 1
Cheltenham, England 1
High Wycombe, England 1
Manchester, England 14
Maidenhead, England 1
Poole, England 1
Corsham, England 1
Woodbridge, England 2
Newham, England 3
Leicester, England 5
Wembley, England 1
Hove, England 1
Falkirk, Scotland 3
Dublin, Leinster 4
Cowes, England 1
Redruth, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 0tasha7
    Natasha Ball (Tasha) (@0tasha7) reported

    @O2 So now i can get to as far as requesting a code but then the code is never sent! FFS

  • MTFCJon
    Jon (@MTFCJon) reported

    @O2 This is a joke They’re on viagogo now, you can purchase them @O2 why is this? What’s the point of being a priority customer when you allow you system to be crashed by touts

  • sukhjotesingh
    Sukhjote Singh (@sukhjotesingh) reported

    @O2 Had so many issues with Priority app, please advise. App is already updated

  • colinbut66
    Colinbut66 (@colinbut66) reported

    @O2 just fix the problem or you will lose a lot of customers

  • elmlee2601
    Emma Lee (@elmlee2601) reported

    @CarolineJacqu12 @O2 Threes presale is apparently down too 😞

  • ClaireA14839249
    Claire Anderson (@ClaireA14839249) reported

    @O2 trying over an hour to sign back into my own priority app after being logged out despite being ‘ready’ to get Peter Kay tickets???? Why on earth was I logged out? Impossible to even get logged on never mind get tickets - very unfair!!!!!!!

  • llcl100
    Lyndsey (@llcl100) reported

    It’s been a hour since release how has this problem not been fixed?? @O2 😭

  • melmel2801
    Mel Brolly 🌹🌻 (@melmel2801) reported

    @alan_hardisty @O2 @peterkay_co_uk Still down and not loading at all. Grrrrr

  • suellen2623
    sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

  • SeanPar77023449
    Sean Parry (@SeanPar77023449) reported

    @O2 What the point in being an o2 customer high bills crap signal and the one reason I’m a customer I now can’t use

  • paulgan49342888
    paul gant (@paulgan49342888) reported

    @O2 How many people have bought the tickets that aren’t in O2… many I would assume. Not good @O2 as for many that are valued customer for many years!!!

  • NatEccleston
    Natalie Campbell (@NatEccleston) reported

    @O2 @TheO2 still cannot get on priority is it still down

  • udrivebarnsley
    udrivebarnsley (@udrivebarnsley) reported

    @O2 You've messed up big time on Priority for Peter Kay. It's completely swamped & gridlocked. Poor planning. 0/10

  • stegrego
    Stegrego (@stegrego) reported

    @ap123ap @HollyAgnes @O2 Doesn't work, you must have a cookie saved from a previous Gigsandtours / O2 link

  • BWFCBarlow85
    Martin Barlow (@BWFCBarlow85) reported

    See @O2 priority is as good as O2’s signal #nightmare #peterkaytickets #peterkay 😡🤡

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