O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Coles
(@nathancoles72) reported
@llamachops @O2 Don’t come down here on a O2 contract you’ll get no data 🙈🤪
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benjamin
(@bennyjcomer) reported
from
Chadwell, England
Disgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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Bryds 💫
(@brydiefern) reported
@Niamh_Morrison @O2 That’s terrible! Definitely won’t be renewing my contract with them if that’s the case.
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Sıla Çetindağ
(@coanna) reported
@O2 I just did. I still have no signal.
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s
(@sxdras) reported
@O2 hi I’ve dm’ed you with an issue bills due 24/4
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Mo
(@mm_itsmo) reported
@ibrxxzxy @O2 What's the issue? Move to @giffgaff
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Scuba Angel
(@RealScubaAngel) reported
@O2 trying to use O2 reward vouchers but Greggs saying that their systems are down… what to do?
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Kieran Doyle
(@KieranLeeDoyle) reported
@tjaneg1 @O2 I would advise everyone to stay away from O2…. Worst Customer Service in the world, I can see why that partnered with Virgin…. Shambles of a company…. They have really fallen far…. Worst decision I made was to switch to O2
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Dawn McLean
(@CannyDawn) reported
@O2 Sorry, I have only just seen this reply. Thankfully, one of your colleagues has ery kindly remedied the issue.
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amy🦠
(@amyythorne) reported
@O2 How long does it take for a refund for lyte charging? Used with priority and secured with Apple Pay. The machine was broken and I didn’t even get the charger.
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Chris Vernall
(@ChrisVernall1) reported
@O2 shocking service for customers who have had a phone stolen. Spent an hour on the phone and now waiting for a call back to make a payment to clear funds on my previous handset before they’ll organise a new one - told it could take up to 72 hours…
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Michael Moore
(@miachaelmoore) reported
@MVP_129 @O2 Send a message to @keny0007 for help. He got back my account, he’ll definitely help you recover yours too.
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Jennifer
(@jensoriano_) reported
@O2 I have been cut off from the network and can’t make any calls. How can I solve this issue.
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Benjamin Jones
(@Benjami38783239) reported
@O2 horrendous customer service from O2 Problem went through the whole complaints review service and was rectified only to then present itself again 3 months later. Managers don’t call back and the complaints team don’t respond. No choice but to go to the Ombudsman! Avoid!
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Alan Hartshorn
(@scottish1965) reported
Why is the @O2 service in Ayr is rubbish I sitting in same spot every day, two week ago all good, videos and tweets all working fine. Now I can’t get anything to load adequately. Not sure why I just upgraded and stayed with this awful company
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