O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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D
(@KI55andTELL) reported
@O2 It says a mast is down. First it said updates on Thursday, now changed to Sunday, so when!?
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Matthew
(@right_nai) reported
@MattMc_72 @O2 O2 is class never had a single downtime in like 15 years lmfao
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Faisal Rehman🇾🇪🇾🇪
(@LFCDetroit) reported
@gardenerscottag Seems that way! I can't call a mobile but I can call landlines. Sort it out @O2 Status Checker doesn't even identify that a problem exists. O2 down
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SherlMc
(@Sherlhaa) reported
@O2 Oh dear, I'm thinking of changing as not been able to make or receive calls for over 2 weeks now, mast not working, but never fixed, 02 cust.service saying it's my phone?? Going round in circles!
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Luke Marsden
(@LukeAMarsden) reported
from
Oldham, England
@angelak2271 @O2 I've clicked the link they gave me and it said there's a mast nearby that's not working. But it seems to be a problem across the country
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Lady prime
(@Ladyprime4) reported
@O2 why do I need to call customer services to give them a pac code to bring my number to o2?! Every other provider allows this via their online accounts! Shocking service especially when automated phone message said can be waiting up to an hour???
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lisa salter
(@misslisasunny) reported
@Chlomacintosh @O2 I'm having the same problem 🙈
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Farhan Lalji
(@farhanlalji) reported
Really disappointed with @O2 customer service for the first time, stuck with no data (WiFi only) in Riyadh and need to order a cab! Phone service not working and their virtual assistant can't help either! Come on @o2 do better!
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JW
(@jonpod1) reported
@O2 is there a problem at the minute? I have signal strength but my phone won’t connect at all when trying to dial out. It just cancels itself. I also don’t get incoming calls. Wondering if this is just me or a wider O2 issue. I’m in Cardiff.
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Howie
(@howieweiner) reported
Hi @o2 any chance you can reply to my DM? There does not seem to be any othr way to speak to a human about my billing issue and I'd like some money back and to find out how to cancel the supposedly free 3 month Disney+ trial that you are charging me for. Not impressed
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Nicola Gibson
(@nicolagibson80) reported
@O2 I would like someone help with a query on bill, my phone is being diverted to payment line but I’ve nothing outstanding
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Luke Marsden
(@LukeAMarsden) reported
from
Oldham, England
@O2 are there any issues currently in the Oldham area? Can't connect to the internet
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Hatikulli
(@hatikulli) reported
@Chlomacintosh @O2 I am having the same problem
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chloe mcintosh
(@Chlomacintosh) reported
@O2 is there a problem with the network? No calls going through nor can I dial out?
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Sue
(@drinks_red_wine) reported
@O2 yet again no signal for phone calls from @O2. Not sure why I pay as much as I do for what is increasingly becoming a rubbish service.
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