O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
@SkyHelpTeam Nothing has worked and @O2 has had the bad speeds for 5 years now, it is nothing to do with my settings it is their equipment. I used to work for their supplier and no how slow their deployment of 4g equipment was. There is only @VodafoneUK that is worse and that's not by far.
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Steve Woodward
(@stevewoody99) reported
@Webby180 @O2 are awful aint they worst thing I ever done getting into a contract with them . Can’t get internet anywhere unless Wi-Fi
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Van Gib
(@gibatell) reported
@O2 singal in prestwick is terrible !!
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CharlieKing
(@charlieking93o1) reported
@O2 my data hasn’t worked all day even though 3G shows up, how long is o2 down for?
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Qamar ZK
(@rsbo) reported
@O2 it’s now been nearly 4 days that I don’t have any service after you guys accidentally barred the sim. Can’t get my head around that you can’t reactivate it and there are no other options. Tried DM you and calling numerous times but keep getting different responses
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Paul Oxberry
(@poppyandjules) reported
@akpsnow @O2 Same. Never had issues anywhere in the US before. Only since we moved to @O2. Definitely not the service either of us have been used to by the looks of it
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Аnnalise
(@annaliseb) reported
@O2 I've been trying to upgrade my phone but your website has been down since 6
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elle
(@ellellle) reported
@bmcgoughx @O2 Oh damn… might have a bit of a look then, that’s not bad 👀
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Ross
(@Renicks5) reported
@O2 social media team a shambles. Customer service a shambles and payment team a shambles.
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Vicky Nelson
(@VickyNe03664800) reported
@WardydartsWard @O2 I can't make or receive calls, send texts or connect to Internet outside due to no SIM because of mast problems. Furious!!
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Aga
(@agamngx) reported
@O2 hiya I just got a text I’ve used 80% of my data. And it will resent next month on the 11th of august. I had a bad experience with a massive bill before so want to add a bit more since I am flying to Spain on the 4th of august. I pay monthly- how can I add extra data please?
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Katie-Leigh Murray
(@KTLmurrayy) reported
So my phone gets nicked at @DownloadFest, whoever nicks it applies the shame charge to the Google App Store multiple times in a day, and @o2 won’t refund me the cost because I didn’t report it in 24 hours. When I was phone less. In a field. Great service
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elle
(@ellellle) reported
Over a month of no data signal on @O2 and it's only just come back. Like, good, but also ridiculous.
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Tim Woods
(@TimWoods63) reported
@O2 utterly appalling coverage in WN postcodes for several days now yet your coverage checker claims everything is wonderful indoors and out. STOP TELLING LIES! THIS WAS SUPPOSEDLY BEING SORTED OUT ON 12 JULY AS THE PROBLEM WAS 'CAPACITY' IF ANYTHING ITS GOT WORSE. O2 - LIARS
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Ben
(@bmcgoughx) reported
@ellellle @O2 I remember having a few issues with O2 too, the deal I got with 3 and have been on for 6 years is like unlimited texts and internet, 250 mins for £20 a month sim only deal