1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Outage Map
O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More
Check Current Status

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 34
Southampton, England 2
Hammersmith, England 5
Dunfermline, Scotland 1
Telford, England 2
Blackburn, England 76
High Wycombe, England 1
Leominster, England 1
Bracknell, England 1
Rochdale, England 2
Peacehaven, England 1
Bristol, England 3
Edinburgh, Scotland 1
Mansfield, England 3
Glasgow, Scotland 9
St Albans, England 1
Richmond, England 1
Southminster, England 1
Hounslow, England 1
Coventry, England 2
Swindon, England 1
Ruislip, England 1
Didcot, England 1
Harrow, England 1
Eastbourne, England 1
Nuneaton, England 1
Lytham St Annes, England 1
Irvine, Scotland 1
Newry, Northern Ireland 1
Peterborough, England 2
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • feliciavcartier
    Felicia Van Cartier (@feliciavcartier) reported

    Shame you have a **** network at home @o2. When are you actually going to do something about that???

  • iz__zy
    iz (@iz__zy) reported

    @EnigmaAkila @O2 I’ve had the same issue

  • Mickyp68
    Pattie Slapper (@Mickyp68) reported

    @andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal

  • HarryMCraig
    Harry Craig (@HarryMCraig) reported

    @O2 I haven’t had a single bit of mobile phone signal for the entirety of my journey from central London to Berkshire today, or indeed for the whole of this week. What is going on???

  • pjeary
    Paul Jeary (@pjeary) reported

    @O2 are you having issues in the FK1 area, cell service dropping from 5G to E & having connectivity issues, sometimes people phone me & they can’t hear me

  • kayleigha1988
    Kayleigh Anderson (@kayleigha1988) reported

    @O2 any idea on when the signal will return in the DN14 area please? Been without mobile signal the last few days

  • zeeplamer
    Zee Palmer (@zeeplamer) reported

    @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @O2 I’ve been a customer of Yours since the start and cannot believe I still can’t access 5G on my phone and that my 4G is pretty much nonexistent?! Please sort this!

  • DLWilliams1612
    donna williams (@DLWilliams1612) reported

    Is there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.

  • neilpop
    Neil Playle (@neilpop) reported

    @O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?

  • cfchayds
    'h (@cfchayds) reported

    @O2 **** you and your scamming company

  • UpperBullen
    Tim (@UpperBullen) reported

    @O2 Surprise your systems are down until the sale ends

  • VickiMilly
    Victoria 🦊 (@VickiMilly) reported

    @iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.

  • nige_h64
    NigeH64 (@nige_h64) reported

    @Colezinhoo @EnglandRugby @O2 Slowing ruck speed is vital. Even now, when I think he needs time away following awful injuries, T Curry does this better than anyone. For the Lions, he also attacked. Is it that he's shackled by England to only plan the defence?

  • andycomfort
    Andy Comfort (@andycomfort) reported

    @daviddunninguk @O2 No signal in much of Beverley. Poor in parts of central Hull and I’m on 2 bars of signal in Barton-upon-Humber. I’ve been with them since they were Cellnet when O2 was just dioxygen.

Check Current Status