O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 29
Blackburn, England 21
Glasgow, Scotland 12
Manchester, England 11
Belfast, Northern Ireland 8
Birmingham, England 7
Gloucester, England 7
Halifax, England 6
Southport, England 5
Hammersmith, England 5
Nottingham, England 4
City of London, England 4
York, England 4
Faringdon, England 4
Northampton, England 3
Edinburgh, Scotland 3
Reading, England 3
Southwark, England 3
Swindon, England 3
Batley, England 3
Oldbury, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
City of Westminster, England 3
Hackney, England 3
Wolverhampton, England 2
Pocklington, England 2
Wandsworth, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJoneses2023 Jonathan Jones (@TheJoneses2023) reported

    @O2 **** network that every thinks they need. They rob there long term customers

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @o2. I spoke to someone last week and was told to DM if the issue hasn't resolved but when I try to send a DM, it fails to send. Can you please DM me? Thank you!

  • TheTBusinessBoy Stuart Marsden (@TheTBusinessBoy) reported

    @O2 This is the annoying moment where i cannot view a bill you recently sent me as you've closed down my account.

  • Davidss001 Simo Simpson (@Davidss001) reported

    @O2 Time to shop around for new customer deals #toloyaltolong

  • pau1yg Paul Gregory (@pau1yg) reported

    @O2 Worse uk network

  • Tweeter_Of_Two Wellsie (@Tweeter_Of_Two) reported

    @O2 @Dominos_ROI This is the crappiest network for a good signal and also putting prices up by over 16%.

  • LeeArtpop #14YearsAMonster (@LeeArtpop) reported

    @O2 Worst time of my life

  • s_ingleson simon ingleson (@s_ingleson) reported

    @O2 Will be my last contracts. Price increase is scandalous. Oh and never get great signal!!

  • snders78 Shandy (@snders78) reported

    @O2 Shitest network in the uk.!

  • Fullmet4lKitty ً (@Fullmet4lKitty) reported

    Your live chat customer service is dreadful. It’s not hard to speak to someone politely. Had to ask 4 times about how to put a complaint through, which they then tried to cancel my contract in retaliation, wtf? @O2 #rude

  • Candy_Ray223 Candy (@Candy_Ray223) reported

    @O2 **** version of GiffGaff

  • boohoomoo sian Healy (@boohoomoo) reported

    @O2 my personal details have been used fraudulently and I cannot get anyone at 02 to help because I am not an o2 customers!! Appalling

  • elliegreene1962 Elle Greene (@elliegreene1962) reported

    @O2 I am o2 in Hammersmith and trying to get through to o2 to make a complaint about two of its staff members in which one of them told me to shut up and get out, I have had account with o2 for over 15 years and have never had a problem all came in was for a upgrade for my iPhone

  • AdamPootsUK Adam Poots (@AdamPootsUK) reported

    @O2 Network who think a 17% price hike is acceptable.

  • the_borb Borb (@the_borb) reported

    @O2 Last time I take a contract with 02 considering the persistent low quality service and signal yet they have the cheek to increase the costs due to inflation.

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