O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pakeman
(@davepakey71) reported
@O2 Doesn’t help tell why I don’t have 4g anymore & poor signal
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KP
(@kylepaddick) reported
Trying to pay my @O2 bill is just so painful. App doesn't load when on WiFi and when on 4G it's stupid slow and works 50% of the time and the website just doesn't load at all. Seriously, do you want me to pay my bill or not?
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Mothman2020 AKA What_If? 🚫 💙
(@MothmanAlien) reported
Tried and failed to pay my bill twice, contacted my bank and they said the problem is at your end @O2
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Telefónica in the UK
(@TelefonicaUK) reported
🏆 @O2 was named Most Reliable Network on major Motorways by @GWSolutionsInc thanks to our rigorous testing and upgrades along major UK roads
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Janet Proudman
(@hamchick) reported
@RevRichardColes @O2 After my 50 minute phonecall with Ricky from @SkyUK we were almost engaged. Not really, but Broadband problem being solved, I hope.
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uaintseenme!
(@h00knows) reported
@O2 honestly customer service is non existent! Can’t call out, no one answering chat and the irony is the bill is up to date! virgin mobile looking better by the minute
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Drexl
(@DeadSleazy) reported
@O2 @billieeilish GOT A COMPLETE CHEEK! @o2 DONT GIVE A **** ABOUT ITS CUSTOMERS
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Russ Michaels Consulting
(@RussMichaels) reported
@O2 I used to be an O2 customer, so I know 100% that you do not have any kind of security policy that stops you from contacting your own customers. Otherwise how are you able to make sales/marketing calls and send SMS's ?
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Peter Frame
(@PeterFrame_) reported
@O2 brand new customer, trying to port my number onto your network and it’s like pulling teeth ffs. Back to my old network it is.
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Drexl
(@DeadSleazy) reported
@O2 CANCEL MY PHONE CONTRACT YOU ABSOLUTE JOKERS!! DONT GIVE A **** ABOUT THE CUSTOMERS!! AS LONG AS @o2 HAS YOUR MONEY THEY DONT CARE!! DISGRACE
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Mothman2020 AKA What_If? 🚫 💙
(@MothmanAlien) reported
Is O2 payment link down or something?? @O2
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george cassey
(@Yogi_1969) reported
@O2 Hi, I am having trouble with my phone signal (dropping calls). Network checker says a mast is down. I was with ee for years and this never happened. I guess I get a rebate on my bill?
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fq
(@faruqquadir) reported
@O2 Still having issues guys. Can't even make phone calls! Can you find out how long it will take to fix the signal please.
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CathPayne
(@cathpayne66) reported
@O2 I received a cold call from a company named Prestige o2 saying they represent the business side of o2 tried to sell me a business contract I don’t use my phone for business the man was very rude and aggressive so I put him straight with a few choice words do you know of them
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Laura Douglas
(@lauraumbrella) reported
Shocking customer service from @O2 😩 Been a customer for over 15 years and I’m disgusted. Need new network suggestions. 🥺
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