O2 Outage Map
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
O2 Most Affected LocationsOutage reports and issues in the past 15 days originated from:
O2 CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
O2 Issues ReportsLatest outage, problems and issue reports in social media:
@jamesdiamond @O2 Yeah, mine's been expired for a while I've just been slacking on replacing my phone and getting a new one. O2's deals are awful compared to elsewhere. Impossible to get a decent phone for less than £20/mo. ID or EE will give me the phone and data I want for £18.
@O2 had poor/ no signal for past week. Schools & doctors & other vital phone calls cant hear me. Keep getting told it will be fixed but as of yet nothing? Very frustrating given that numerous phone calls need to be made given everything that's happening
@O2 I can't call 2729 as I am not registered on a network, but thank you for your help
Any ideas why I can call out but not receive calls @O2 ? Callers being told it’s an incorrect number. And your app is no help.
@O2 pretty poor response from your customer service email today. Essentially confirming it is acceptable to have signal down for months and a token compensation gesture
@O2 O2 Hi, I'm unable to make a phone call to a friend's number as it says the number is not recognised, but that very same number can receive texts I send them. Is there a problem with O2 in the Deal, Kent area, or is this an issue with my friend's phone (Vodafone)?
@O2 Hi, I'm unable to make a phone call to a friend's number as it says the number is not recognised, but that very same number can receive texts I send them. Is there a problem with O2 in the Deal, Kent area, or is this an issue with my friend's phone (Huawei)?
@O2 Hi there has apparently been a broken mast near me for over a month now, on my new phone I cannot receive calls, texts or use data. Husband's new phone the same but both our old phones and sims are still working 🤔
@BenjiLee53 @O2 @ThreeUK Three’s customer service is awful, they’re also really bad at updating their accounts which leads to debt collectors coming for the final bill yet it came out via DD. And not to mention three’s signal 😧
@O2 I am currently in Greece, but being told because my phone picked up a Turkish network I have now been charged to use my phone, I’m in Greece why would you not be providing a Greek network
from Birmingham, England
Is @O2 down at the moment?
@O2 how dare you say on National Television advertising that you are the no.1 service provider?! I haven't had a signal in my area in SE14 for over a month due to you taking masts down. What exactly am I paying for every month and when will it be fixed? V. Poor.
from Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
@O2 hi, I got an offer to join @amazon @PrimeVideo for 6 months so I joined and activated but when I went into the video app, I was charged to subscribe? I can’t find an option to unsubscribe without being charged! Please help!
@O2 been a customer for 1 whole day and my signal has been at 1 and 2 bars all day 😩 says online my area should be good.