O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Glen & Jo (@LashbrookLushes) reported@O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic
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Linda Rogers (@tankie76) reported@ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.
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Karen Hepburn (@karenh_5) reported@O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone
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Lilith Tuylor (@lilith15016) reported@O2 O2 internet coverage is poor. Cue the ‘sorry you feel that way’ dismissal from O2
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Steven Price (@Ste_Price) reported@GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.
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brian mcmillan (@brainmcmillan) reported@O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".
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320x200 (@The320x200) reportedThe UK phone company @O2 doesn't properly validate email addresses and sends customer info to other random people if they sign up with the wrong email. Contacted them twice and they haven't stopped sending me all this customer's personal information.
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Shel🖤 (@Shel_33x) reported@O2 any update on the mast in pl24? 2 days can't phone anyone and no signal 😬
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David charnock (@david4charnock) reported@ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking
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anton Simpson (@anton_simp66) reported@O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2
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🇵🇪 (@afc_kri) reported@rubyyafc @O2 deadest network, 1 bar at home 0 at emirates
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Dan Roberts (@Dan_Roberts21) reported@O2 I’ll try anything to get a signal
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I.C (@IanCockerill2) reported@O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?
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Katosaurus (@Katostevens) reported@O2 is your website down? I’m trying to log in and it’s going nowhere
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G (@Ginny1000) reported@O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!
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