O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 31
Blackburn, England 20
Glasgow, Scotland 9
Birmingham, England 8
Gloucester, England 8
Manchester, England 6
Belfast, Northern Ireland 6
Southwark, England 5
Hammersmith, England 5
Northampton, England 4
City of London, England 4
Nottingham, England 4
Halifax, England 4
Southport, England 4
York, England 4
Faringdon, England 4
Bournemouth, England 3
Hackney, England 3
Cambridge, England 3
Wandsworth, England 3
Edinburgh, Scotland 3
Swindon, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
Harringay, England 2
St Albans, England 2
Aberdeen, Scotland 2
Colchester, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • abjsouth Southy (@abjsouth) reported

    @O2 then cut her phone off, saying she hadn’t paid. Mother-in-law can prove otherwise but they insist they won’t lift the phone bar until they have traced the ‘missing’ payment themselves. Offering absolutely no service to someone who is still grieving (2/3)

  • dawn_saxena AHT (@dawn_saxena) reported

    @O2 Clicked on link and it says on the web page there is a problem and they are trying to sort it

  • EmilyFipp Emily Fipp (@EmilyFipp) reported

    @O2 are you down?? Signal horrible!!

  • aamer74 aamer habib (@aamer74) reported

    @O2 I’ve tried to use my priority app for the two drinks but it was not working at all for me and other then when it did work it said voucher used when I had not used it or got to screen where code is

  • DrChrisBennett Chris Bennett (@DrChrisBennett) reported

    @EnglandRugby @SixNationsRugby @O2 So lets take one of the best young full backs around and put him at wing where he's going to be too slow, and put a guy who failed in his last attempt at FB back in. In the meantime lets not pick anybody with actual pace or footwork.

  • rosie_jd Rosie (@rosie_jd) reported

    @O2 hi o2, I keep being told my online account is not activated and I have just joined the network. Can you help please

  • chuffys_revenge Badger (@chuffys_revenge) reported

    @O2 can you please sort out the signal around the Castleham industrial estate in Hastings. It’s absolute garbage.

  • Jaffa1_ Ginnie_G123 (@Jaffa1_) reported

    @O2 the priority app is down for numerous people...what's happened?

  • iamjustjez Jez Kay (@iamjustjez) reported

    @O2 you really have lost it with your 3rd party provisioning. First of all with poor @O2Recycle customer service, then with complete lack of systems coherence between #o2insure and your customer service staff. Rude and unhelpful too. One #unhappy #daughter

  • dawn_saxena AHT (@dawn_saxena) reported

    @O2 Great customer service.

  • BtFrankland The franklands (@BtFrankland) reported

    @EnglandRugby @SixNationsRugby @O2 Oh dear! That selection demonstrates no ambition, no plan for the future and a second poor Six Nations on the bounce. Bitterly disappointed

  • LunnonWood Piers (@LunnonWood) reported

    @EnglandRugby @SixNationsRugby @O2 Blimey this is awful

  • PissyChrisy24 Chri$_C (@PissyChrisy24) reported

    @O2 have got to have the most garbage data coverage ever! Not impressed 😒

  • Jaffa1_ Ginnie_G123 (@Jaffa1_) reported

    @o2 the priority app is down for many people all of a sudden. What's happened?

  • dannytaylor1972 Danny (@dannytaylor1972) reported

    @EnglandRugby @SixNationsRugby @O2 Such poor selection from Eddie Jones that the dreadful form of Slade is not even a talking point?

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