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O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EssexTosh
    David Mackintosh (@EssexTosh) reported

    @O2 How ******** are they accessing your ****** site? You haven’t actually explained what the issue is!! 🤬

  • sammitchell050
    Samantha (@sammitchell050) reported

    @O2 No, no, no. ‘Lots of’ refers to the 3Three Network customers, whose presale went quite smoothly. Unlike O2, they anticipated unprecedented demand. They got it right. You got it momentarily wrong. Admit it and apologise, but please don’t lie to your customers to save face.

  • Parkesy_uk
    Parkesy  (@Parkesy_uk) reported

    Almost 6 hours later and @O2 priority still down. We see with all ticket sites, can’t cope with demand time after time. There has to be a better way. And don’t get me started on the crooks already selling them at inflated prices 😡 shouldn’t be allowed.

  • ranbir03
    Ranbir (@ranbir03) reported

    @AndyParry1970 @O2 Worst network ever I changed from o2 to ee today

  • Yidguru
    James Carolan (@Yidguru) reported

    @LouiseR80x @peterkay_co_uk @O2 Damn. Sorry it wasn't of help. Hope you get them. 🙏

  • Shary30032Dxn
    motherGoddess (@Shary30032Dxn) reported

    @hannahbal_ @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.

  • selhurst45
    Chris 🇺🇦 (@selhurst45) reported

    @O2 @TheO2 Still not working..bit of shambles this isn’t it lads and lasses

  • Rhiannon_tweets
    Rhianto (@Rhiannon_tweets) reported

    @melanielevans @O2 I'm struggling for cardiff too I get to the point on the app where it says get tickets and then I don't get redirected it's infuriating and I cant get them in manchester which sucks as im bolton born and bred

  • dj_hodgy
    Marc Hodgson (@dj_hodgy) reported

    @O2 and to add insult to injury. The priorities app only asks for cookies and phone number when I’m on Wi-Fi. When using your network it just spins and I get a white screen. It’s a joke

  • mountwelI
    tom (@mountwelI) reported

    @O2 fix your app. been trying to log in to o2 priority all day. kicked me out of my logged in account and now wont let me log back in again keeps giving me a 404 error. ridiculous. sort it out

  • Ando_Bex
    MrsA (@Ando_Bex) reported

    @O2 priority app has been down since last night for me. Have always been logged in and then suddenly last night I was logged out and haven’t been able to log in since. Cannot even access the web page using O2 data…something is not right

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported

    What a shambles @O2 is now, network coverage is poor and priority app don’t work, should have changed when I had the chance at end of last contract #o2

  • nicky_no_one
    nick (@nicky_no_one) reported

    @O2 Running the accounts part of your website on the same servers as selling f…ing tickets is a bit stupid too

  • duplicated2210
    alex mcdonald (@duplicated2210) reported

    @O2 So we getting our bill refunded this month for ur massive **** UP???

  • Shary30032Dxn
    motherGoddess (@Shary30032Dxn) reported

    @RileyPickerZ @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.

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