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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stirling, Scotland 1
Holmfirth, England 1
Glasgow, Scotland 19
Crieff, Scotland 1
Oldbury, England 3
Grimsby, England 2
Blackburn, England 193
Pontefract, England 1
Alness, Scotland 1
Filey, England 1
Plymouth, England 4
London, England 36
Sunderland, England 1
Clydebank, Scotland 1
Leeds, England 2
Wandsworth, England 2
Manchester, England 12
Woodhall Spa, England 1
Hammersmith, England 10
Ross on Wye, England 1
Halifax, England 9
Swansea, Wales 2
Barnsley, England 2
Hook, England 1
Alton, England 1
Chatham, England 1
Bournemouth, England 3
Radstock, England 1
Newark on Trent, England 1
Brighton, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • k1482
    Lady K💙💙💙💚💚💚💚💚 (@k1482) reported

    @arokorol @O2 What’s the problem?

  • bobbieod7d
    bobbie (@bobbieod7d) reported

    @O2 I’ve had no service for over 48 hours after a port from Sky Mobile. I provided my details via DM 13 hours ago and have been ignored. Please escalate urgently.

  • gawa_tyrone
    Tyronegirl (@gawa_tyrone) reported

    @O2 please fix the payment issue !!! Keep getting ERR_TOO_MANY_REDIRECTS on app and website!!!

  • ccsnugglez25
    Ceri Summers (@ccsnugglez25) reported

    @O2 Been trying to report a simcard scam call iv been getting for a few days. website seems to be directing me to a help desk or live chat which is automated. who do i cantact?

  • NathanJarvisMD
    Nathan Jarvis (@NathanJarvisMD) reported

    @o2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year

  • Bradalad
    Bradalad (@Bradalad) reported

    @O2 Ok, so, how can you help me? I'm not speaking to the call centre again, they've been useless.

  • ChrisProct45605
    Chris Proctor (@ChrisProct45605) reported

    @MANUELA12614661 @arokorol @O2 You absolute retard

  • Calh48
    Cal (@Calh48) reported

    @O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..

  • goddessnemo2
    Goddess Nemo (@goddessnemo2) reported

    @GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 @mellypeters I've left o2...id mobile ...same contract £8 cheaper pm and hopefully better customer service if ever I need it ...took my mam off o2 £8 cheaper and my mrs the same...save £24 pm ..tatty bye o2

  • UKMets_Giants
    Shaun 🏈⚾🇬🇧 (@UKMets_Giants) reported

    @O2 been trying to pay my bill for 3 days now and the app or website won’t load. Keep getting texts and emails demanding payment but I physically can’t pay it. Chat never loads on the app either. Can you help?

  • Calh48
    Cal (@Calh48) reported

    @Lorna__xx @O2 Honest to goodness they are shocking. I was out today and my phone said I had two 5G bars. Couldn’t send a WhatsApp, search the internet, make a call or seem a Snapchat. Alls they say is service is fine. Dreadful if I’m home without WiFi I can’t do anything!

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!

  • RevBluesSusie
    Revolution Blues 🇵🇸 🥀 #StrongerTogether (@RevBluesSusie) reported

    @arokorol @O2 Of course it’s not a mistake. Failing to see the problem here.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported

    @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!

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