O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee - WildMonkeyUK (@WildmonkeyUk) reported@O2 @TomTugendhat You gaslighting *******. 5G in places like Manchester centre is like being back on one2one using WAP it's that's ******* slow. Stop paying out board members and upgrade your bloody network!
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Stuart Maun (@MAUNConsulting) reported@O2 Hi there. Was there any resolution to this? I never actually received my email for the Greggs Sweet Treat I won last week, and nothing showing. Have I gone from a 'winner' to a 'loser' :o( - Hopefully there will be some way you can track it - sent my details last week on DM
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alaw mot (@SimonTa44447286) reported@O2 @Gary_Polley I dont beleve owt o2 say anymore ..dm is rubbish .still no reply after a month ..and a bill for a service i was told 3 times had finished ..
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedIt’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?
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itsjustme (@LouiseDarbyshir) reported@O2 ya ****!!! Just saying
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Hugies (@HughEdw54983916) reported@TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.
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John Burrows (@John34968211) reported@O2 Hi My daughters pays nearly £80 to you for her phone contract For months she has been unable to send and receive both text and I messages Multiple phone calls Nobody seems to want to sort the problem Blaming Apple But she pays you Fancy helping👀👀
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Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported@TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn
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ᗪᗩᐯE (@Jaxstad) reported@O2 Why have an automated service that doesn't work?! Puts customers right off
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jade needs to drink water (@CHECKEREDLESTER) reported@MaryxSSS @O2 it’s actually awful now if it wasn’t already before i didn’t think it could get any worse, miss the days of the free greggs hot drink and pizza every week 🥲 really got me through my uni days
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Briana (@Briana432130275) reported@TomTugendhat @O2 @EE O2 are the worst. The rot started under tories
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BAMMBAMM57 (@Bamm_Bamm57) reported@O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone
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Shana Hendry (@Happyengland79) reported@zaarito @O2 They've been having issues with it since they changed it! Loads of complaints as people can't access the simplest of information but they have done nothing. #evidenceforombudsman
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ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported@O2 I have no phone signal at all I’m in Spain told I have data roaming I’ve checked
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BrawdyHawk (@BrawdyHawk) reported@TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!