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O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • roadworkauditor
    @roadworksauditoruk (@roadworkauditor) reported

    @O2 Sorry @O2 I don’t understand your response Are you saying you are going to attempt to fix the issue once and for all or are you just offering more fluff?

  • matthewwright17
    Matthew Wright (@matthewwright17) reported

    @O2 why is the phone signal never actually any good no matter where I am ?

  • TheShireOfYork
    TheShireOfYork (@TheShireOfYork) reported

    @TomTugendhat @O2 when SpaceX starlink is available on phones it will be the end of terrestrial phone service and broadband

  • PaulWelters
    Paul Welters (@PaulWelters) reported

    @TomTugendhat @O2 @EE That's private enterprise for you Tom: promises investment, better cheaper service than the state could provide but trips over its own boots failing bigly However, as you surely know, mobile phone signals in La France Profonde, despite it being 6 times as big as UK, are fine.

  • AlexKnott241254
    Alex Knott (@AlexKnott241254) reported

    @TomTugendhat @O2 @EE I'm on O2 and very very rarely gets coverage issue except may be festivals

  • Truly_Anomalous
    Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported

    @TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.

  • tonymcgarahan
    Tony McGarahan (@tonymcgarahan) reported

    @TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?

  • dr_besty
    Alex Jones (@dr_besty) reported

    @TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you

  • shotsmanic
    keith winkworth (@shotsmanic) reported

    @TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.

  • Gerry171561
    Gerry (@Gerry171561) reported

    @TomTugendhat @O2 We have no problems in Scotland

  • penticost_kathy
    kathy penticost (@penticost_kathy) reported

    @O2 my bank didn't collect my monthly pay as u go tariff so have been charged from balance now topped up but can't get the tariff been having this issue for months

  • mttjon
    Matt Jones (@mttjon) reported

    @TomTugendhat @O2 @EE Marylebone hardly has any signal either I got way better signal in the countryside in Indonesia than in parts of major UK cities

  • NoVATonschools
    Lea Cat (@NoVATonschools) reported

    @TomTugendhat @O2 I was an 02 customer for about 15 years and just put up with worsening signal (zero at home) and price rises. Had enough this March and had to get PAC codes via phone call. Couldn’t even complete the call because the signal was so bad- 02 do not care. I’ll never go back to them.

  • OldNorseGuy
    OldNorseGuy 🇮🇱🇨🇦🇫🇮🎗️ (@OldNorseGuy) reported

    @TomTugendhat @O2 UK mobile connections, especially data, suck to the sky. In Finland, we get signal EVERYWHERE. What is wrong with UK?

  • MarkSlayerOfNon
    MarkSlayerOfNon (@MarkSlayerOfNon) reported

    @TomTugendhat @O2 @vodafone You had 14 years to make the private companies invest in infrastructure, didn’t hear you moaning then. And come and work in your own constituency the signal is even worse here

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