O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Hedges
(@HedgesJames) reported
@O2 been waiting 2 days for my new phone to be registered on network. Told yesterday by CS it would be connected by midnight last night as you have an issue. Still not connected so assuming you still have a network issue?
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Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 6 hours in past two weeks calling for both personal and 6 business lines and just shoddy service at every turn.... even when given all information still you couldn’t get it right #worst
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Claire
(@Claire46316787) reported
@O2 hi can someone help I have sent a DM and need to order a replacement sim please x
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Buster
(@BusterCBrown) reported
@O2 Your online store is completely broken. When can we make orders again?
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Andrew
(@WisbeyAndrew) reported
@O2 I need help with activating my new SIM card but the lady that answered told me the systems are down then hung up!
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@LeeStrutt
(@LeeStrutt) reported
@O2 I’m trying to arrange paying you some additional money, but none of your customer service assistants seem reluctant to help me. Perhaps I should cancel my direct debits and wait for you to start chasing me?
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Sujan nandanwar
(@sujan_nandanwar) reported
@O2 My postcode is N6 5EF. Just got disconnected from a zoom call because signal went down to. 1 bar again.
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Imogen
(@imogen__west) reported
Is anyone else having issues with making outgoing calls with @O2? Been happening all day for me
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I called customer service to block my SIM but they said they are experiencing technical problems and are unable to access accounts is this true?
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Plagued_UK
(@Plagued_UK) reported
@Craigo71 @ThreeUK @O2 Crap. Was with O2 for over ten years and got nothing... In The end with the signal getting worse I left.
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Andy Banks
(@Banksy2801) reported
How has @O2 & @VodafoneUK been down since about 12:30 and still not been resolved? Is anyone actually trying to fix it?
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David Beddoes
(@Filo221963) reported
@Craigo71 @ThreeUK @O2 I’ve been with O2 for well over 7 years, never had anything free 😡😡😡
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Eddie Prowse
(@Clamfather) reported
@Craigo71 @ThreeUK @O2 I have been with o2 for far longer, some 20 years. I get no better signal now than then. Pity they prefer to waste their money on trivia rather than provide a decent signal.
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David Walker 💙
(@1DaveyWalker) reported
@Craigo71 @ThreeUK @O2 I’ve been with O2 longer than 7 years and still got nothing 😭 it took them nearly 2 weeks ( I was without a phone ) to fix my phone and get it back to me
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Maxine Trick Jones
(@MaxineTJones) reported
@Craigo71 @ThreeUK @O2 My husband’s been with O2 for at least 10 years, he’s never had an O2 surprise 😢
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