O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Robbo
(@Tomrobbo99x) reported
@O2 any chance you sort your mobile data coverage out? Been nothing but terrible the last few months. I Can’t run a business like this!
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Janna
(@Janana58) reported
@O2 still getting really poor service at 4g. I am paying for this and it’s been a week or more. Can you tell me when the problem will be fixed please?
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Sara Millar
(@SaraMillar6) reported
@O2 It's been ongoing for years, left o2 for this reason. Thought it would be fixed by now, obv not. No issues outside/calls/texts. Only inside Glasgow Central Station. Postcode G1 3TA
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Iulian Calin ♋
(@iuliancalin222) reported
@MaxWinebach I was in London and got that notification for @O2 Network. Man, that was the best.
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lennie small
(@custer1836) reported
@O2 Thank you, if only your phone service was as helpful.
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Martin White
(@martinwwhite72) reported
I wish @Ofcom made mobile phone companies charge pro rata for lesser service in rural areas. Might make them invest more in those areas. @O2
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ThePixieScientist
(@Nikkiipixiie) reported
@O2 had no signal at home now for 3 days. Says there's an issue in the area on the site. If it's a known issue why have you not informed paying customers? Why can't I use my phone in my own home. And am I going to be compensated since I'm on a contract with you.
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paul scaife
(@PScaife) reported
@O2 @thecaptgretsch O2 what on earth has happened to your service at Kendal Calling Festival- seriously this should have been managed better - no excuses
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Christopher Davidson
(@belle08101982) reported
@O2 can you cancel voucher didn’t mean to use it
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Laura
(@laurareid92) reported
@O2 Hey, wondering if anyone can help my internet has been down for around 24 hours
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Emma Westwood
(@dewks1983) reported
@O2 how do I go about cancelling my contract a bit early due to awful mobile signal, no 5g/4g or very little data. I am stuck in only being able to use my mobile in my house connected to WiFi. This has been for 6 months or more now?!
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jk
(@kaplajk) reported
@BikeGillian @O2 oh that's terrible . hope it works out
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John Spilios
(@scuba_69) reported
@o2 Signed up for new sim 30/7, no. can’t be transferred til Tue-when I’m out of UK. Hours on call to cust service trying to resolve. Not told about porting delay when signed up in store and salesperson gave impression switch would happen same day. Can no. be ported by Mon a.m.?
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Steve Moore
(@Steve45Moore) reported
@O2 Hi, I have just tried to use the link included in your free vip upgrade offer to upgrade 2 tickets I had previously purchased for Back to the Future for 8th September 2023, but without success. I would love to accept your free offer but need help please……
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Benji✨🥂🍸
(@benji_suave) reported
@O2 why is my connection so bad in my house
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