O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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McSauce 👹
(@Jamesbrooks09) reported
@YoYoYoRW @O2 @skytv Oooo not sure about my TV, my internet possibly has its being awful.
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𝙰𝚕𝚎𝚡 𝙹𝚊𝚖𝚎𝚜 𝙼𝚘𝚛𝚛𝚒𝚜
(@theradiosilence) reported
@O2 hi guys. I’ve been a customer with you for over 13 years and the way that I have been treated today is beyond insane. I am so unhappy with the way that my calls (plural) have been dealt with. I’ve spent 4 hours on the phone today for nothing. Thanks
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Gerald Tomkinson 🎥
(@GHAT69) reported
@O2 No service can you help please
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John Evington
(@Jevington) reported
I have changed my @O2 mobile account from Business to Consumer. So far so good. However, it is essential that I retain my existing number and I was assured by your team that it would have reverted by now. But it hasn’t, and this is causing me problems. Can you investigate please?
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Niki ❤
(@Nikig97) reported
@jamiegreenley @O2 Absolutely shocking, clearly OK to get your cash but giving it back or sorting issues isn't top of their priorities. Good luck back at you.
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Joel P. Moore
(@JoelPMoore) reported
@O2 I called 202 to cancel a contract set to renew 22 April 21, giving 30 days notice. Your agent has immediately cancelled the contract and now I'm unable to request a PAC code, or contact 202 to rectify this! Left without a working phone.
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Luke Dawson
(@daw5y1208) reported
@O2 is there anything you can do about my signal? I’ve just moved into a new property and the signal is terrible in terms of 4G and making calls
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Kay-Tee
(@Katy_mo) reported
@O2 Ah there's an issue with the phone mast, is there any idea when it'll be fixed?
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Kim Clinch
(@KimClinch) reported
@O2 No, 4 days now without any signal, your website says next update on Mar 23, I really hope it won't be another 3 days before this is fixed
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Darren Moody
(@Darren_Moody) reported
@O2 could you help please? Just tried to upgrade tariff on an account that is up for renewal on 28/3/21. Tariff has upgraded successfully but it still says on my o2 contract will end 28/3/21
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Eddie Prowse
(@Clamfather) reported
@O2 Really a waste of money, Just invest in making sure all your customers have equal access to a decent signal.
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danny mcstravock 💙
(@DMcstravock) reported
@O2 Another cheap gimmick from a useless company who fail to honour the offers they make to their customers or should I say soon to be ex customer
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Stephanie Ward
(@steph_therapist) reported
@AmieMahalia @O2 I pay 80 pounds a month. 35 device plan, and I can’t make a call from my own home I have to drive down the street 😩
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Trebor
(@treboruk92) reported
@O2 Your customer service is beyond ****. Been without a working phone for a day now and everyone I speak to either cuts me off or is clueless.
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michael bonomi
(@mikebonomi) reported
@O2 I have looked at your NETWORK SUPPORT and it does nothing to help me with my signal. I pay you good money each month, so please sort the issues out. This has been going on for months now. Not happy at all.