O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 29
Blackburn, England 22
Manchester, England 11
Glasgow, Scotland 11
Gloucester, England 8
Belfast, Northern Ireland 7
Birmingham, England 7
Halifax, England 6
Southport, England 5
Hammersmith, England 5
Southwark, England 4
Nottingham, England 4
York, England 4
Faringdon, England 4
Cambridge, England 3
Hackney, England 3
Wandsworth, England 3
Northampton, England 3
City of London, England 3
Edinburgh, Scotland 3
Swindon, England 3
Batley, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
City of Westminster, England 3
Bristol, England 2
Aberdeen, Scotland 2
Newport, Wales 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Superlism MC (@Superlism) reported

    @O2 hey, I seem to be an expert at finding where your network is terrible. How is it in central Maidenhead with 2 bars of 4G my download speed is 1mbps. Fancy putting a bit of work into your coverage?

  • pamclayton1948 Pam Clayton (@pamclayton1948) reported

    @O2 Would be lovely to get signal by Xmas! No signal for over a yr in NN9 Irthlingborough Northants.First worked on NN10 when told NN9.They can't get NN9 workn. Failed dr calls.Failed texts. Taxi booked could not get through so had to come to house to check still wanted pick up!

  • aliheadair_ali Aliheadair (@aliheadair_ali) reported

    @O2 why have I got no signal. Abysmal service

  • adyefc Adrian Wright (@adyefc) reported

    @O2 please can you tell me why when I have full signal & I can’t connect to anything? Disgraceful service in Preston #feelslikethestoneage #noconnection #sortthismessout

  • howard_shinn Howard Shinn (@howard_shinn) reported

    @O2 @Ruthedwardsmp2 what are the government planning to do about this ever continuing problem, time and time again real fans are unable to get tickets, whilst other organisations seem to get tickets which they sell at inflated prices.

  • blakeleigh11 Blake Griffiths (@blakeleigh11) reported

    One of my worst regrets is taking a contract out with @O2 pointless paying for data because it never ******* works

  • thedemonpigs Jo Swords (@thedemonpigs) reported

    @O2 Can't make any phone calls, just says 'can't connect'. Really not sure why I stayed with you as service shocking.

  • sazmeister88 Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards (@sazmeister88) reported

    mad because both @virginmedia and @O2 insist that MK has full coverage with no issues yet central milton keynes is the only spot in Europe i can't get signal, it's been an issue every day i've been here for nearly six months, clearly there is an issue with the 4G coverage here

  • MattBroughton13 Matt_Broughton (@MattBroughton13) reported

    @O2 @MBBarlow Hi. Could you do the same for me? Having Sim trouble while overseas

  • RicMG99 Richard Greenwood 🔶 (@RicMG99) reported

    @sazmeister88 @virginmedia @O2 There is a problem in CMK, but I'm not sure if it is lack of signal or lack of bandwidth for everyone trying to use it. My phone regularly says it has G3 or G4 there, but then refuses to send/receive data. The signal exists but is useless for any practical purposes.

  • Bongoharris72 John Thundergun (@Bongoharris72) reported

    @O2 @GoodThingsFdn @virginmedia Does anyone reply to your messages? I’ve been waiting 7 days for a reply there and email. Been promised 2 calls from yourself which never happened, your web chat is useless and they don’t help with anything.

  • pamclayton1948 Pam Clayton (@pamclayton1948) reported

    @O2 Disgusting service in Irthlingborough NN9 Northants area! let down with phone calls,texts etc! Have to walk round outside to try to get signal. Neighbour walked all round estate to try to get signal. Cut off talkn to drs & hospitals! its a disgrace! What r we paying for!!!!

  • IanTrem Ian Trembirth (@IanTrem) reported

    @janjelly @O2 Note that there are dates into 2025, I think a lot of those trying to cash in won't a a lot of people will now get tickets. A lot of these tickets aren't real, it's just people trying to get money who'll let you down later. The ticketing system has been broken for years though.

  • arthuretz Arthur Etz (@arthuretz) reported

    Antojei day having problem with @O2 the worst company ever

  • DanaBruce Dana Bruce (@DanaBruce) reported

    @O2 has no one been on your support lines ,including the international one, for the past 24 hours???

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