O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@idlewildgirl) reported
@bfafleck @O2 Ffs. My fella is on Smarty I think that uses the same network
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Jay
(@JayBfact) reported
@O2 sort the damn masts out!! Signal has been awful for 3 weeks!! Do I get compensation
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Nath
(@NathFerguson) reported
@O2 WHEN ARE YOU GOIING TO FIX A MASS IN BS15 1NE ITS NOT BEEN WORKING FOR A WEEK NOW
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Bev Cheetham
(@bev_cheetham) reported
@O2 I cannot begin to tell you how disappointed I am with your network. I’ve spent 5 hours today with no service. It’s totally rubbish!
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Terry Quinn
(@TerryQuinn10) reported
@tescomobile @O2 This is absolutely disgraceful, to be honest it's bloody disgusting. Why are we still 1 month later without signal when your mast apparently has been fixed. Can only use my phone on WiFi 😡🙄
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Bev Cheetham
(@bev_cheetham) reported
@O2 Yes but I cannot get signal to use this app!
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CTM
(@celticmaz04) reported
@O2 It's absolutely nothing to do with what I can do it's the coverage. The signal has been piss poor for days.
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Sarah
(@idlewildgirl) reported
@our_je55 @bfafleck @O2 I’ve been chatting to them and they just say the mast near me is broken but it’s everywhere
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Chris W
(@ChrisInSilk) reported
@O2 Your network in the city centre of Manchester is ATROCIOUS! Full bars, on 4G and can’t even send a WhatsApp. Friend I’m with, also O2, same issue. It’s basically unusable. Friend on @EE no issues at all. I want out!
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You planned this
(@_i4ani) reported
It has been 8 days since I have had no mobile phone service. Does it really take this long to fix your mast? @O2 #o2
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Amy
(@Rowley_poly) reported
@O2 the promotional code given on my o2 priority app isn’t working for the merlin discovery pass! Help! Expires tomorrow 😳
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Andee
(@andeejinx) reported
@FungusmunchCA @O2 Even if you do get through after all that, they’ll just hang up on you anyway. We had to actually go into the store. O2 can’t handle bare minimum of customer service!
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Fungus
(@FungusmunchCA) reported
@O2 why tell me your phone que is 15 mins I’ve been waiting for an hour. DO YOU EVER ANSWER THE PHONES. Terrible customer service.
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Amanda
(@AmandaYeardsley) reported
@bfafleck @O2 I’m O2 and 6 miles outside Chester city centre and the phone signal is appalling now. Cant even get 4G in Chester itself at times. Daughter has changed to EE recently and it’s so much better.
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BELLE!
(@Bellebellezy) reported
@O2 i think I spent lots of money with you and i have no service. I need compensate 😫 i have been swap the sim card more than 30 hours my signal still dead
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