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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Axminster, England 1
Bellshill, Scotland 1
Nottingham, England 3
Leighton Buzzard, England 1
Poole, England 1
Blackburn, England 107
Halifax, England 6
Dublin, Leinster 1
Brentford, England 1
Batley, England 2
Newton Abbot, England 1
Pontypridd, Wales 1
Manchester, England 6
Henfield, England 1
Belfast, Northern Ireland 5
Airdrie, Scotland 1
London, England 38
Barry, Wales 1
Rochdale, England 1
Aylesbury, England 1
Penicuik, Scotland 1
Rushden, England 1
Bolton, England 1
Huntingdon, England 1
Glasgow, Scotland 12
Exeter, England 2
Telford, England 1
Dumfries, Scotland 1
North Shields, England 1
Musselburgh, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Angieeclectic
    Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported

    @TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.

  • OldNorseGuy
    OldNorseGuy 🇮🇱🇨🇦🇫🇮🎗️ (@OldNorseGuy) reported

    @GUnit156 @TomTugendhat @O2 you stupid??? it affects the absence of building the cell infrastructure in no way whatsoever. it is totally UK companies unable to work within the regulation imposed by govt

  • Wigapedia
    Colm Nugent (@Wigapedia) reported

    @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.

  • SoSoaksy
    Amelia Eberhardt-Armstrong (@SoSoaksy) reported

    @TomTugendhat @O2 They are reducing signal strength to save electricity costs. They even boast about how they reduce energy consumption by switching equipment off/running in lower power. Esp in non peak periods such as overnight. Doesn’t seem to be subject to regulatory measures

  • thomwatson
    Thom Watson (@thomwatson) reported

    @O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.

  • Sportywagon
    Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported

    @TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn

  • KieranMoss16
    Kieran Moss (@KieranMoss16) reported

    @TomTugendhat @O2 Can’t travel more then 2 mins down the road while driving without phone signal cutting out and the call disconnecting.

  • Jones2204Jones
    Martin Jones (@Jones2204Jones) reported

    @TomTugendhat @O2 @EE Cambridge is meant to be our tech capital, but half the city has terrible coverage. And if you if you enter a building anywhere in town, its almost non-existent.

  • MitziStaff77788
    what the dickens? (@MitziStaff77788) reported

    @TomTugendhat @O2 @EE We used to be able to work in France. Then your **** government took that away from us. So sit ******** down and shut ******** up. This **** is all your fault.

  • ebisham
    Clifton (@ebisham) reported

    @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

  • jane738
    Jane (@jane738) reported

    @TomTugendhat @O2 @vodafone I left them as they were charging me a fortune. I moved to Sky and am paying 25% of the fee to EE. The service from Sky has been excellent.

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @TomTugendhat @O2 O2 is honestly crap. I can’t wait to see the back end of them in December.

  • ArthurAssendune
    Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported

    @TomTugendhat @O2 @EE Yes Tom, but the objective is to maximize profit NOT provide you with a functioning service. Golden rules of Capitalism: 1. Charge the maximum you can get away with. 2. Deliver the least you can get away with.

  • AlexKnott241254
    Alex Knott (@AlexKnott241254) reported

    @TomTugendhat @O2 @EE I'm on O2 and very very rarely gets coverage issue except may be festivals

  • allnewtomorrow
    Patrick Hölscher (@allnewtomorrow) reported

    @TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.

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