O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emily W
(@ejw1601) reported
Looking at a THIRD week of no mobile signal from @O2 . Brilliant.
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James
(@jimmyteeeeee) reported
from
Lancaster, England
@O2 Not really. My issue is completely resolved. Thank you.
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Daryl 🏳️🌈
(@docleeworthy) reported
Hello @O2, I need some assistance frlm you: someone has been using one of your numbers to derail a complaint I have with @SP_EnergyPeople - I'm not a customer of yours but can you help me if I provide the offending telephone number to you privately?
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Yeti
(@yetiayrshore) reported
@O2 @Joker58669051 Troon has had no useable signal of any kind all day as well.
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wife seeker
(@Kewjonrichard) reported
@tframe @O2 They don't want know if your pay as you go they emailed me if I take out direct debit that will fix mast signal. Like how do method of payment affect bad mast. I have cancer I can't use phone to be heard now after buying O2 phone £344 Sept 2001
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wife seeker
(@Kewjonrichard) reported
@davidjs_uk @O2 Send them a complaint by email keep it when you get deadlock report them to ombudsman. You can email your MP to get them involved and email national and local newspapers. In my case they discriminate me denying voice call because im pay as you go they say go debit they fix it
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wife seeker
(@Kewjonrichard) reported
@Mr5_Fox @O2 Be are if you complain bad service they say if your unhappy go elsewhere and your left. With your new O2 phone £344 and unused vouchers
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Jacqui Dempsey
(@DempsyJacqui) reported
Never use @o2 again. 1 hour and 30mins to get through to someone. Rude incompetent. Lazy. No wonder @ee are the better provider
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♪Parky♪ YOLO
(@Parky999) reported
@O2 issue in lanark ML11 Area cant seem to take incoming or make outgoing calls on and off.
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Joker Bear
(@Joker58669051) reported
@O2 is your device currently down in Glasgow? When I disconnect from WiFi I have zero signal??
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wife seeker
(@Kewjonrichard) reported
@Joker58669051 @O2 O2 emailed me problem with my mast will be fixed if I am not a basic pay as go customer but take direct debit with them it's outrageous method of payment don't fix mast congested 6 days 24 hours anytime
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SwimmingSeahorse
(@MummyIama) reported
@O2 No it wasn’t that handy for me sadly, could you please give me an email address for someone to review my actual issue.
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Charlotte Keeney
(@Charlot39176677) reported
@O2 Honestly have had the worst customer service from O2. I have been a customer for servers years and have never had a problem with signal. I am now having issues but have been told when signing the contract O2 do not guarantee service?! WTF #o2 #badcustomerservice
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Deana 💙
(@Dmceleny_) reported
Anyone's @O2 4g not working? 🙃
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★Vicky-Leigh Sayer★
(@xVickyLeighx) reported
@O2 That doesn’t seem right as I still had over 3 months left, and I am still an o2 customer!
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