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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 92
Nottingham, England 3
Hammersmith, England 6
London, England 26
Slough, England 1
Hackney, England 5
Trowbridge, England 1
Stafford, England 1
Penzance, England 1
Hounslow, England 2
Godalming, England 1
Saint Andrews, Scotland 1
Burnley, England 1
Glasgow, Scotland 9
Leicester, England 1
Southampton, England 1
Dunfermline, Scotland 1
Telford, England 2
High Wycombe, England 1
Leominster, England 1
Bracknell, England 1
Rochdale, England 2
Peacehaven, England 1
Bristol, England 3
Edinburgh, Scotland 1
Mansfield, England 1
St Albans, England 1
Richmond, England 1
Southminster, England 1
Coventry, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PartyChambers
    SoundAffects (@PartyChambers) reported

    @fagewelsh @kokeshimum @O2 I'd say there's a big idiot on x that thinks there's 100 million people in the UK

  • Newb3in1
    Newb3in1 (@Newb3in1) reported

    @O2 why is my signal rubbish despite having 5G and full bars? Been going on for weeks now. I run a business thats mobile and its a nightmare contacting customers and causing a negative impact on my business.

  • _unidropout
    uni drop-out✨ (@_unidropout) reported

    Does anyone else have literally no service on @O2 absolutely ******* everywhere in the uk or is that just me? Sick to ******* death of paying £60 for a phone contract and never being able to use my bloody phone

  • mysteriousgal
    mysteriousgal (@mysteriousgal) reported

    @TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?

  • kokeshimum
    Sarah (@kokeshimum) reported

    @pmw_77 @scampaboy @O2 Best ever yesterday. Absolutely no phone signal at Manchester airports brand new terminal 2. Could not connect to wifi. Couldn’t access tickets to check in for our flights. Had to go and stand outside to get a ******* signal. 😭

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years

  • Andy_pease
    Andrew Pease (@Andy_pease) reported

    @O2 Reception in our area GL54 is appalling with only an E service available all to often You dismiss our feedback saying there is no problem when clearly there is . Stop ignoring the problem and fix it

  • MarkQ_LFC
    Mark (@MarkQ_LFC) reported

    @jibbajabbba @kokeshimum @O2 I have the same problems with EE. They are shite

  • VickiMilly
    Victoria 🦊 (@VickiMilly) reported

    @lynne_lil_devil @O2 I had 3 calls before being told they can't do anything and that I need to go into a shop. Went in and they had no idea this was even a problem and refered me back to the phone. Missed a call from them on Sunday and have yet to get a call back. It's been an issue for like a month.

  • TheEnglishRebel
    🏴󠁧󠁢󠁥󠁮󠁧󠁿English Rebel - Kingdom of England (@TheEnglishRebel) reported

    @kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.

  • kjackson1978
    Keith Jackson 🎗️ (@kjackson1978) reported

    @kokeshimum @O2 Just spent 10 days in Cyprus. Perfect 5g the whole time. At home I struggle to get a 5G signal and 4G now useless

  • BennyBlanco22
    Chris (@BennyBlanco22) reported

    @coveragechecker @O2 @Apple Seems to be worse since i upgraded my iphone to 17 pro, shocking signal

  • __N__D__Y__
    🅐🅝🅓🅨 (@__N__D__Y__) reported

    @kokeshimum @O2 2 things. Why have you been with them for 15 years if they’re ****? And why tf don’t you have WiFi at home?

  • Lisanniland
    LISANNILAND (@Lisanniland) reported

    @O2 I’ve tried to top up my mums phone for two days but no joy due to technical problems apparently. What’s going on O2?

  • DominyRichard
    Richard Dominy (@DominyRichard) reported

    @kokeshimum @O2 Deployment of cell site masts is a real problem for the networks. Many councils refuse planning because of local opposition and pressure groups. In addition the forced swap out from Chinese telco equipment massively delayed expansion of the networks. UK is now 5yrs behind.

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