O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 32
London, England 28
Glasgow, Scotland 18
High Blantyre, Scotland 14
Manchester, England 10
Halifax, England 9
Hammersmith, England 7
Birmingham, England 7
Airdrie, Scotland 5
Batley, England 5
Hackney, England 5
City of Westminster, England 4
York, England 4
Belfast, Northern Ireland 4
Croydon, England 3
Bolton, England 3
Brighton, England 3
Norwich, England 3
Dungannon, Northern Ireland 3
Southall, England 3
City of London, England 3
Bristol, England 3
Todmorden, England 3
Nottingham, England 3
Leeds, England 3
Ealing, England 2
Cambridge, England 2
Swindon, England 2
Irvine, Scotland 2
St Albans, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • badblokebob Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • badblokebob Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • badblokebob Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

  • badblokebob Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • badblokebob Richard Nelson (@badblokebob) reported

    Been with @O2 as long as I've had a phone, but think I'm going to have to finally bite the bullet and switch. Their app/site is such a pain in the arse to use — it's a struggle to even log in, never mind change anything.

  • Vicky1965 Vicky (@Vicky1965) reported

    @o2 By any definition your customer service is horrendous. I have wasted more hours and energy trying to resolve a problem. Which is still not resolved.

Map Check Current Status