O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Playstation5GamingBlog
(@PS5GameBlog) reported
@O2 Your mobile network is getting like every other network !!!
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Jungle Pixie
(@junglepixie69) reported
@O2 Do you have any idea how long the app will be down for??
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Cei Phillips
(@CeiakaPhillips) reported
@O2 Piss poor @O2 presale lasts 48 hours. Ticketmaster bots only need 48 seconds to hoover up all the tickets and put 300% onto the price. Glad we spent the time yesterday making sure our logins were working.
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Grace hardman
(@GraceHardman) reported
@TheO2 @O2 @O2PriorityUK is a joke! Trying to get tickets for the first time on o2 priority and the app isn’t working! O2 used to be the network everyone wanted to be on now as soon as I can leave the network I will. The signal is so bad!
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Stevo
(@Stevo_j) reported
@O2 Lol, you think tickets will still be available after 48 minutes, never mind hours?
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Jordan Ellis
(@Jordan_Ellis11) reported
@O2 your priority app is not working!!! trying to get @peterkay_co_uk tickets
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Marc Burrows
(@Marc_Burrows) reported
@O2 Or you delay the ticket release until you’ve enabled a new way for users to access tickets via a simplified page. Otherwise you’re just going to be broken for two days.
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Alison Martin
(@CatrinAliMartin) reported
@rich_owen82 @O2 Would be interested to see who gets the “sold” tickets 😱😱if everything is crashed then they should all still be available. Let’s see them on selling sites in the next half an hour for stupid money…
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Paula Finch FCMI
(@ThePaulaFinch) reported
@O2 Been trying to get onto the app since 9am, expected better service levels. Appreciate this may be an unusual level of demand and like any business you should have been prepared, especially as this was expected and I don’t work for O2!
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Colin Bright
(@ColinBr75910239) reported
@O2 Poor excuse really! A phone company can’t sort its own technical issues out 🤔😳
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Richard Owen
(@rich_owen82) reported
@virginmedia @O2 are you going to stop the #peterkay presale until you’ve fixed the priority app?? Or as usually do you not care about your customers. Terrible customer service
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joodles
(@joodles15) reported
@O2 All 3 of my contracts end this weekend! I will cancel if I can’t get tickets!
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Pass (🉑) Judgement
(@Passs_Judgement) reported
‘Modern Technology’ @O2 can’t even handle 10’s of thousands of priority customers wanting to see @peterkay_co_uk for the first time in 12 years… What exactly does ‘Bad Gateway’ mean?…
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Danielle Jane
(@DaniiM2104) reported
@RJohnL12 @peterkay_co_uk @O2 No because we never actually got to see him .. it was cancelled
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Micheal Fitzpatrick
(@michealewk96) reported
@deankeno25 @O2 O2 is crap cant wait to jump to Vodafone next year
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