O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 30
London, England 28
Glasgow, Scotland 17
High Blantyre, Scotland 14
Manchester, England 10
Halifax, England 9
Hammersmith, England 7
Birmingham, England 7
Batley, England 5
Hackney, England 5
City of Westminster, England 4
York, England 4
Belfast, Northern Ireland 4
Airdrie, Scotland 4
Croydon, England 3
Bolton, England 3
Brighton, England 3
Norwich, England 3
Dungannon, Northern Ireland 3
Southall, England 3
City of London, England 3
Bristol, England 3
Todmorden, England 3
Nottingham, England 3
Leeds, England 3
Cambridge, England 2
Swindon, England 2
Irvine, Scotland 2
St Albans, England 2
Bournemouth, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • djd197201 ddoxford1 (@djd197201) reported

    @EnglandRugby @O2 How does Eddie Jones keep his job !!!! Terrible outfit

  • Ghifto Ghift (@Ghifto) reported

    Loving the fact that what should have been an easy number change to @O2 is now a two week ordeal that's left me with two disconnected sim cards and no way to call support anymore outside of paying for skype funny money, god help me if something happens or I want to use my paypal

  • tescomobile Tesco Mobile (@tescomobile) reported

    @bryanmcc74 @O2 Replacing the SIM card will determine whether there's a fault with the SIM causing this, or if this is just the network coverage provided in the area. Unfortunately it is most likely the level of service provided though - Liz

  • bryanmcc74 Bryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bryanmcc74) reported

    @tescomobile @O2 Yeah it’s definitely the network, not so good when on a business tariff and need the 4g service for work

  • bryanmcc74 Bryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bryanmcc74) reported

    @tescomobile @O2 No it was good but since out of lockdown it gotten really bad

  • pawseygirl Louisa ⭐️⭐️💙💙🏆 (@pawseygirl) reported

    Hey @O2 I am confused can you help?

  • jenah6554 Jennifer Hunt (@jenah6554) reported

    Manilow at the O2. Come on @O2 turn the air con down a bit it’s freezing. @barrymanilow you are brilliant

  • CharlotteChart Charlotte (@CharlotteChart) reported

    @Nickyquin @EnglandRugby @O2 Take the Autumn Series though... all on Amazon Prime... poor... very poor. Should be on main tv

  • war_knockknock Ryan Warnock (@war_knockknock) reported

    @O2 please let me login to my o2 and buy a new iphone

  • s_maczkowski stef ◣ ◢ (@s_maczkowski) reported

    @O2 journey from Lichfield Trent Valley to London Euston today, and I had usable reception/data for less than 20% of ~2hr journey. Does that sound right? Are you that bad now? (And please don't try and suggest it's my phone in any way, we know where the issue is...) #turgid

  • Ladytelp Nilla (@Ladytelp) reported

    .@SkyUK broadband down and @O2 giving me zero signal is not a good combo... not even sure why I'm trying to tweet with zero connections

  • Liam_Kinsella95 Liam Kinsella (@Liam_Kinsella95) reported

    How about @O2 telling me my phone would work in Australia for it to not work in Australia… 2 days no signal no calls no internet, come on lads help me out just tryna live my best life

  • redspike666 Dan Burnett (@redspike666) reported

    @O2 having 4g connection issues in Blackpool. Full signal but no internet connection. Tried the SIM in several different phones and same issues. Is there something wrong?

  • tescomobile Tesco Mobile (@tescomobile) reported

    @bryanmcc74 @O2 The engineers will be working to improve the network in this area, however, we won't have a date for when work will be completed. We can't guarantee that service will always be available or fault-free either I'm afraid - Liz

  • SimonGarrison1 Simon Garrison (@SimonGarrison1) reported

    @O2 No signal whatsoever mast down in Midlands. And since new contract new card never connected

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