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O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • John34968211
    John Burrows (@John34968211) reported

    @O2 Hi My daughters pays nearly £80 to you for her phone contract For months she has been unable to send and receive both text and I messages Multiple phone calls Nobody seems to want to sort the problem Blaming Apple But she pays you Fancy helping👀👀

  • saddleblaze
    Felix Lowe (@saddleblaze) reported

    @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

  • silestanix
    Mr H (@silestanix) reported

    @O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?

  • Truly_Anomalous
    Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported

    @TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.

  • silestanix
    Mr H (@silestanix) reported

    Fantastic @O2 you guys just get better, still can't call or message out here and it's an emergency situation... Cancelled direct debit today. Until you guys can compensate me for this ****** service, bill will not be paid. Seeing as I've had no calls service etc, that's fair.

  • London__Smoke
    Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported

    @AnythingRugbyy @EnglandRugby @O2 He desperately needs a rest. He's made of scaffolding now and he's had so many bad knocks. Just let him heal so he can be around. Or let him just heal for himself the poor bastard.

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 has the worse customer service…. Ever! Automated service is toilet.

  • TomMorgan83
    Tom Morgan (@TomMorgan83) reported

    @O2 Your store cannot help either - please supply me an email contact with whom I can make a complaint formally

  • colwyn0077668
    Colwyn00 (@colwyn0077668) reported

    @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.

  • Jonny_Ham
    Ham (@Jonny_Ham) reported

    25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.

  • KieranMoss16
    Kieran Moss (@KieranMoss16) reported

    @TomTugendhat @O2 Can’t travel more then 2 mins down the road while driving without phone signal cutting out and the call disconnecting.

  • tobybmth
    Toby #FBPE #FBPA (@tobybmth) reported

    @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

  • EadrictheWild
    👨🏻‍💻 ⚡️ (@EadrictheWild) reported

    @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

  • DUNFORD1979
    Dunny (@DUNFORD1979) reported

    @O2 @TomTugendhat No signal in Lancaster at all

  • Lizcoombe
    Elizabeth Coombe (@Lizcoombe) reported

    @Ianbarnes2001 @TomTugendhat @O2 I am on EE and the number of places across the country there is no signal.

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