O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 28
London, England 24
Blackburn, England 23
Batley, England 13
Hammersmith, England 10
Halifax, England 8
Belfast, Northern Ireland 7
Manchester, England 7
Hackney, England 7
Sheffield, England 6
Ventnor, England 6
Portsmouth, England 5
Hebden Bridge, England 5
Brighton, England 3
Leeds, England 3
Nottingham, England 3
Bristol, England 3
Birmingham, England 3
Reading, England 3
Todmorden, England 3
Leicester, England 3
Rotherham, England 2
Godalming, England 2
High Blantyre, Scotland 2
City of Westminster, England 2
Chichester, England 2
Burton upon Trent, England 2
Ealing, England 2
St Helens, England 2
Thirsk, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AD_N_P Nic (@AD_N_P) reported

    Every time some tickets go for Presale on @O2, their app crashes. How hard can it be to fix it? It is every. single. time. Totally useless.

  • Vonnnievonvon Yvonne (@Vonnnievonvon) reported

    @O2 I need help with data usage I was on hold to customer services for 30mins this morning and couldn’t get through had to hang up as I was starting work . Live chat is useless can someone get in touch with me please ?

  • AliciaAlinia Alicia Alinia (@AliciaAlinia) reported

    @O2 why haven’t any of your operatives or chatbot been operational for the past 24hrs? Your phone number goes to voicemail & your chatbot is down. What’s the issue?

  • jesshendersonx Jess Barnes👩🏼‍💻💫 (@jesshendersonx) reported

    @O2 Still the same issue this morning, spoke to someone on the phone who tried to do the check out for us and same error at check out for document generation, when will it be fixed?

  • Bekijo1 Beki🌸⫩ 🌈💜⭐️ (@Bekijo1) reported

    @O2 please fix the 02 priority app!!! Presale already failing lol #BeyonceRenaissanceTour

  • georgiaxleigh g ❁ (@georgiaxleigh) reported

    @O2 WHY IS THE PRIORITY APP NOT WORKING pls

  • Avon_HBeautyS Hannah's Beauty Service (@Avon_HBeautyS) reported

    @O2 How do I put a complaint In not letting my 60 plus mother upgrade her phone that dosent work because she can't get a text on it because it dosent work

  • btchesisfinito #1 𝐌𝐨𝐧𝐚 𝐋𝐢𝐬𝐚 𝐒𝐭𝐚𝐧 |fan account (@btchesisfinito) reported

    @O2 FIX THE APP OMG

  • beyonceuni ty (@beyonceuni) reported

    @O2 @RenaissanceWT Is it down? I can’t log in anymore. @o2

  • beyonceuni ty (@beyonceuni) reported

    @RenaissanceWT @O2 I can’t login anymore! Are you all experiencing the same issue?

  • RenaissanceBK Ahmedhive (@RenaissanceBK) reported

    @O2 Hi i have a number that i bought yesterday but i get no service I don’t know if it’s working or not. Please help?

  • MOHASBIGBALLS mo🎧 (@MOHASBIGBALLS) reported

    .@O2 fix up or I’ll kms I need those tickets 🥊🥊

  • garynormanphoto GaryNormanPhoto (@garynormanphoto) reported

    Shockingly bad experience from @O2 recycle. Sent in my phone in perfect working order, now told it wont switch on and was confronted with incredibly arrogant customer service when I questioned this. Avoid at all costs!

  • AliciaAlinia Alicia Alinia (@AliciaAlinia) reported

    @O2 why haven’t any of your operatives or chat boy operational in the past 24 hrs? Your phone goes to voicemail and your chatbot doesn’t work. What’s the issue?

  • tulipsndbees kanthypants| S3 Dresses Clown Era🐝 (@tulipsndbees) reported

    @O2 priority is down, sort this out, I can't handle the stress!!

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