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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 203
Sunderland, England 1
Clydebank, Scotland 1
Leeds, England 2
London, England 39
Wandsworth, England 2
Manchester, England 14
Woodhall Spa, England 1
Hammersmith, England 11
Glasgow, Scotland 18
Ross on Wye, England 1
Halifax, England 9
Swansea, Wales 2
Barnsley, England 2
Hook, England 1
Alton, England 1
Chatham, England 1
Bournemouth, England 3
Radstock, England 1
Grimsby, England 1
Newark on Trent, England 1
Brighton, England 2
Birmingham, England 10
Bathgate, Scotland 1
Seaford, England 1
Belfast, Northern Ireland 5
Littlehampton, England 4
Nottingham, England 1
Mitcham, England 1
Stourbridge, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davepakey71
    Dave Pakeman (@davepakey71) reported

    @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Still unable to claim the reward @O2! Also not only was the mast not working for 3days last week it's not working again today 😤 How are you not embarrassed that you can't provide what you are being paid for? The refund is racking up. #evidenceforombudsman

  • burnt__toast_
    Adam 'Toast' Taylor (@burnt__toast_) reported

    @O2 my contract was changed last week to sim only as I don’t want an upgrade yet, but since then I’ve had limited signal for calls and no 4G/5G! I need this sorted asap! I can’t log to the app because it says I’ve been locked out and can’t always receive calls.

  • wanna_be_dj
    Matty M (@wanna_be_dj) reported

    @mhewson_MCH @O2 And their service has got worse.

  • KimmyMurray1982
    Kimmy Murray (@KimmyMurray1982) reported

    So I sent my phone back to @O2 & surprise they said no fault. Had it back & surprise still faulty. Can someone please give me contact information of where to make a complaint regarding this?

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @O2 really poor service in YO1 again. Been better all year but now it’s useless.

  • martinallen78
    Martin Allen (@martinallen78) reported

    @mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.

  • Gegege3975W
    **** Gegege (@Gegege3975W) reported

    @O2 how can i talk to professional assistant to figure out my problems

  • baeIuxe
    ♡ (@baeIuxe) reported

    @O2 i messaged you about my problems with my esim

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    Picture the scene. It's 2026. You live in a thriving city. And yet you have sh*t mobile phone signal because @O2 can't get their act together #couldntmakeitup #bettersignalinthecountryside

  • davepakey71
    Dave Pakeman (@davepakey71) reported

    @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

  • d_riley93
    Daniel (@d_riley93) reported

    @O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?

  • lozmach
    LT🌷 (@lozmach) reported

    @O2 not only that, but the signal is shocking. Can’t get signal anywhere, never mind internet. 10+ years of being a customer for this.

  • BucketofFrogs
    Richard Sears (@BucketofFrogs) reported

    @O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?

  • squall_loire
    Squall Loire (@squall_loire) reported

    @O2 The complaint wasn't really related to my account, it was related to the behaviour of your agent in your chat service, which was predatory and full of lies. The entire transcript accompanied the complaint, and was sent from the email attached to my account.

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