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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cranleigh, England 2
Tranent, Scotland 1
Hastings, England 1
Northiam, England 1
Barnstaple, England 1
City of Westminster, England 3
Saint Leonards-on-Sea, England 1
London, England 37
Dundee, Scotland 2
Hackney, England 6
Birmingham, England 8
Bristol, England 1
Blandford Forum, England 1
Redhill, England 1
Huddersfield, England 1
Oxford, England 2
Colchester, England 1
Manchester, England 6
Batley, England 3
Matlock, England 1
St Helens, England 1
Skelmersdale, England 1
Hammersmith, England 5
Gateshead, England 1
Bognor Regis, England 1
Croydon, England 2
Falkirk, Scotland 2
Halifax, England 7
Sleaford, England 1
Kilmarnock, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • besdato
    LoveASunset (@besdato) reported

    @O2 in the past month I’ve won two complimentary coffee from Greggs, but both times you haven’t sent a code to my email. Blue Mondays is not working!

  • silestanix
    Mr H (@silestanix) reported

    Fantastic @O2 you guys just get better, still can't call or message out here and it's an emergency situation... Cancelled direct debit today. Until you guys can compensate me for this ****** service, bill will not be paid. Seeing as I've had no calls service etc, that's fair.

  • BeakerBate
    Mark “Beaker” Bate (@BeakerBate) reported

    @RobertClark87 @TomTugendhat @O2 Not just O2, they’ve never recovered from the Huawei removal…..Dorset is a disaster zone.

  • hanmark
    hanmark (@hanmark) reported

    @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

  • N104AP
    Ellie Winters (@N104AP) reported

    @Marooned_Sailor @O2 @Ofcom the issue with mmwave is whilst the bands were recently auctioned, theres another thing stopping the mmwave rollout which doesnt even have anything to do with the carriers, device manufacturers keep making it US exclusive, with international models not having it, so then the carriers dont build the infrastructure, so then the companies dont ship mmwave hardware, and it just goes in circles i dont think we'll ever have mmwave in this country at this rate

  • NatRy2000
    ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported

    @O2 I have no phone signal at all I’m in Spain told I have data roaming I’ve checked

  • neXXt_cavalier
    matej (@neXXt_cavalier) reported

    @TicketmasterUK @AXS_UK @O2 GIVE US OUR ARIANA TICKETS NOW THAT TRANSFER IS AVAILABLE!!!!!! yall cannot be this dense & slow

  • EX23LCL
    Sideways Tree (@EX23LCL) reported

    @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

  • YoshiJoshi_
    YoshiJoshi ⭐️⭐️ (@YoshiJoshi_) reported

    @TomTugendhat @O2 Wonder if @Huawei_Europe can recommend a signal booster ?

  • kevinxt
    Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported

    @TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌

  • BenjaminEHowe
    Ben (@BenjaminEHowe) reported

    @AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.

  • IcyFairways
    Snow&Fairways (@IcyFairways) reported

    @TomTugendhat @O2 @EE Sane with three. Garbage.

  • Truly_Anomalous
    Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported

    @TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.

  • katharinebarto6
    Katharinebarton (@katharinebarto6) reported

    @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @HopefulWorrier @O2 They have really gone down hill! I can't get a decent conversation with anyone in customer service!

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