O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charliegeorge
(@George2Charlie) reported
@O2 @virginmedia any idea how many non O2 and Virgin customers got tickets yesterday.Only people I see getting tickets got them via a direct link folk posted on twitter. Initially I was annoyed I never got on priority App yesterday but it’s worse that folk got them without app
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Jemma 🦋
(@jemmzyy) reported
@O2 How ******** is that even possible when no one could even get on to buy any ???
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river2021
(@river20213) reported
@O2 I’m trying to upgrade phone but it keeps saying “you cant use this service or your code limit has been reached” I didn’t even get the code? Help? Thanks
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Abi C
(@abica12) reported
@O2 This is outrageous. What absolutely abysmal service. I don’t understand who has purchased the tickets as at no point was I able to even get into the app or the website. You have lost the trust of so many consumers.
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Shaun Foers
(@Forzie67) reported
@PaulineW35 @O2 I've been trying to log onto the app since last night to no avail because its been down. I'd like to know how people have been able to get the priority tickets?? 🤔. Pointless benefit for Virgin media subscribers #o2priorityshambles #virginmedia
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Angela Beardsmore
(@ajb1975) reported
@O2 app still down so no Greggs treat today. Sad times 😭
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mic
(@mic69449413) reported
@O2 @O2 not even angry that had no chance of getting Peter Kay tickets but to have the app crashed so can't get free drinks Thurs night and free Gregg's Fri breakfast is just beyond bad
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stephenwest
(@westyturk) reported
from
Sheffield, England
@O2 How’s that work, bloody app is still down
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Kate Cheer
(@KateCheerxx) reported
@rocknroll66 @O2 People started posting the links to the AXS priority sales website meaning you could purchase even if you aren’t a priority customer… touts look for stuff like this and snapped them up I guess 😡
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Pete Johnson
(@petejohnson1970) reported
@O2 Absolute rot, not one single person I know could even log in, never mind buy tickets
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Tracy Thomas
(@fluffy19681) reported
@O2 First time I've ever tried to get tickets this way...what an absolute joke, website up, website down, thrown out time after time, you need to get your house in order 02 really thoroughly disappointed
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debby airey
(@AireyDebby) reported
@O2 Shambles.....10 tickets per customer most will end up on ebay touts selling for 100%mark up. This wasn't well thought out for your Customers was it !
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Nicola Creighton
(@NicolaCreighto2) reported
@O2 What a joke. Spent all day trying to get on. App still.not working. Such a shame.
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James Smith
(@JamesRef8) reported
@O2 the priority app is still down when will it be back up & working?
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Jo Ford
(@JoFord1972) reported
@O2 @peterkay_co_uk When will this issue be resolved or have you just given up and just waiting for the tickets to go on general release now? It’s been down for nearly a day!
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