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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 83
Burnley, England 1
Glasgow, Scotland 9
London, England 28
Leicester, England 1
Southampton, England 2
Hammersmith, England 5
Dunfermline, Scotland 1
Telford, England 2
High Wycombe, England 1
Leominster, England 1
Bracknell, England 1
Rochdale, England 2
Peacehaven, England 1
Bristol, England 3
Edinburgh, Scotland 1
Mansfield, England 1
St Albans, England 1
Richmond, England 1
Southminster, England 1
Hounslow, England 1
Coventry, England 1
Swindon, England 1
Ruislip, England 1
Didcot, England 1
Harrow, England 1
Eastbourne, England 1
Nuneaton, England 1
Lytham St Annes, England 1
Irvine, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SickofwaitingD
    Barry Hollocks (@SickofwaitingD) reported

    @Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.

  • OwnerJMDesigns
    Jack Meadows (@OwnerJMDesigns) reported

    How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

  • John34968211
    John Burrows (@John34968211) reported

    @O2 I’ve done that You are looking into it so say👀👀👀 I am the account holder 2 months and more you’ve failed to fix this issue👀👀👀

  • sydlinger
    Ian Tucker (@sydlinger) reported

    @EnglandRugby @O2 We don't need a reminder! It's still a poor selection no matter how many times you post it.

  • sackedseafarer
    John | Seafarers Rights Campaigner 🎙️📻📺📱 (@sackedseafarer) reported

    @JohnTillUK @O2 @Mozilliondotcom Nice one John. They’ve been terrible near me with a mast down for 12 days now. They cited an issue then ‘routine maintenance’ with no update due until 1st Aug.

  • steadexperience
    steadexperience (@steadexperience) reported

    @O2 can you explain why you charge me £23.07 per month for a phone service I can get elsewhere for under £10

  • 3_Heart_S
    xCat_loverx (@3_Heart_S) reported

    @O2 Luke @ your Chelmsford store very helpful and kind today. Deserves some credit for good customer service

  • dayvales
    Dave Hales (@dayvales) reported

    @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

  • Andy_Woods82
    ANDY82 (@Andy_Woods82) reported

    @O2 this number calls claiming to be your customer service +44 7307 164709 Sounds like a scam caller

  • drunkenmunky86
    Michael Burn (@drunkenmunky86) reported

    @mister___ran @O2 They are absoultely appalling ive been with them for 21 years and recently cannot get a stable signal. Rang and rang only to be fobbed off everytime. One handler even said its cos my signal is for an iPhone and im on Samsung lol. December cant come soon enough time to get rid

  • humberbeats
    Humberside Police Exposed (@humberbeats) reported

    @daviddunninguk @O2 They handed out their customer service section to another organisation (Virgin Media I think) and it’s been an absolute bin fire ever since.

  • challo_drfc
    Alex (@challo_drfc) reported

    @RaddersDRFC @O2 Can be on phone to someone driving along a stretch of road and it just dips in and out of signal all the time

  • aartik13
    Aarti (@aartik13) reported

    @O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.

  • cherry_ugh
    Cherry Von Boom (@cherry_ugh) reported

    @virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.

  • jorden05
    Jorden Woellner (@jorden05) reported

    @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me

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