O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 51
Birmingham, England 22
Manchester, England 21
Glasgow, Scotland 17
Leeds, England 16
Croydon, England 16
Leicester, England 14
Chichester, England 14
Reading, England 12
Plymouth, England 11
Wigan, England 10
Slough, England 9
Norwich, England 9
Liverpool, England 8
Upminster, England 7
Southampton, England 7
Newcastle upon Tyne, England 7
Falkirk, Scotland 7
Wolverhampton, England 7
Tower Hamlets, England 7
Southwark, England 6
Belfast, Northern Ireland 6
Inverurie, Scotland 6
Bristol, England 6
Derby, England 6
Eastbourne, England 6
Ealing, England 5
Edinburgh, Scotland 5
Brighton, England 5
Walton-on-Thames, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • adehodges Ade Hodges (@adehodges) reported

    @BowfinArse @giffgaff @O2 Can't send them either. Apparently WhatsApp, Facebook and Instagram and down too.

  • Lee_Elliott1987 Lee Elliott (@Lee_Elliott1987) reported

    @JulesT737 @C_billington @O2 I'm on sky thats basically 02 and have had no trouble

  • NateBranson NateBRANSON (@NateBranson) reported

    @O2 What exactly is the issue ??

  • Liam_OReilly09 Liam O'Reilly (@Liam_OReilly09) reported

    @O2 having trouble making calls and texts. Are you down too? You're website says not but my messages or calls aren't going through

  • ellllljaaac lorenjackson (@ellllljaaac) reported

    @O2 my personal hotspot isnt working since everything went down yesterday… i am supposed to have started work at 10 and cant connect my laptop to my phone… when is this going to be fixed??

  • ConorPez Conor Perry (@ConorPez) reported

    @O2 you’ve had my pants down getting me to renew my contract with you again 🤝Terrible network, getting decent signal with you is a myth

  • NateBranson NateBRANSON (@NateBranson) reported

    Day 3 of no signal ... no data ... and still no word from @O2 Watch how quick u lot expect payment this month tho Pffffft

  • BowfinArse Kristofferson. (@BowfinArse) reported

    Anyone having issues with @giffgaff or @O2 network ? Can't send texts

  • Katie_Clifford_ Katie Clifford (@Katie_Clifford_) reported

    @O2 Yes I did. I’ve been in 3 locations since yesterday morning experiencing issues in all 3 locations for 24 hours. The checker is showing an issue in 1 location but not in the other locations.

  • ForeverHappier MsiSaleh (@ForeverHappier) reported

    @macmadeup @O2 Bloody fix it for the price you charge this **** shouldn’t be happening!

  • whyteuk andy whyte | 27 (@whyteuk) reported

    swapping from @o2 to @ee today because of o2’s hopeless signal. literally i’d consistently be the 1 with the worst signal at all times. and as if in some last ditch attempt to sway my decision i got half decent signal in the gym this morning. a usual black spot #toolittletoolate

  • lydwray Lynda Mason (@lydwray) reported

    Everything is down! And Thankyou @O2 as always I have NO phone signal.

  • _PoutinePoutine Poutine (@_PoutinePoutine) reported

    @O2 are into the semi finals, you lot are ****! Lucky escape for @Homebase_uk this time as they didn’t vote for themselves. Good luck in the semis @O2

  • Katie_Clifford_ Katie Clifford (@Katie_Clifford_) reported

    @O2 Also, I have signal when I turn off 4G. Isn’t that odd though?

  • ellllljaaac lorenjackson (@ellllljaaac) reported

    @O2 Thanks, but none of them work… this only started happening yesterday when the issues started with Facebook, i am missing work today because of this, normal mobile data is working fine but the hotspot isnt

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