O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Luke 🐟🐟🐟
(@luke_craven) reported
@O2 Network has been down for the last couple of days in DN32 (Grimsby) area. Any indication as to when this will be be fixed? Quite important to me as I'm currently self isolating. Thanks.
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《⬡》 $link ¥ou ₩!n 《⬡》
(@Linkmarine15) reported
@O2 still unable to provide a reliable service
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Olie Mitchell
(@OlieMitchell) reported
@O2 hi, no phone signal in my area since Friday (after storm). Have tried the usual turn off, take sim out but still nothing. Please PM to advise. Thanks
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sean kelly
(@geordie1kenobi) reported
Hey @O2 my network signal/ data is bad I’ve checked on website nothing is wrong but it has been terrible
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Phil Turner
(@philter66) reported
@gregdeacon @O2 They are very very poor
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Cathcart Boy
(@cathcartboy) reported
O2 must have the worst administration and customer services ever. Definitely changing tomorrow for sure. Sick of @O2 dysfunction. Irony is no complaints over actual phone service.
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Andrew Parrington
(@AndrewGarethP) reported
@O2 Have sent a dm. It doesn't help to go outside, I haven't left the area. Thanks.
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Thomas Ledger
(@ThomasLedger) reported
@O2 why is it since your merger with Virgin has your service coverage degraded? Before I had flawless 5G coverage which never dropped out, now it is patchy at best? I think I’ll be looking to change providers at the end of my contract. Any recommendations peeps?
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gerwyn harries
(@harriesbutcher3) reported
Hey @O2 been trying to pay a old bill and getting absolutely no help off customer services. Anybody available who knows how to take a payment ???
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Smackie
(@MuppetRider) reported
@O2 It’s @EE who should be apologising it’s been a terrible service
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B o b s🌸
(@bobbiesteedxx) reported
Why do @O2 make it so difficult to terminate your contract early?? I just want a number bro ????
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Absolute Mad Lad
(@PutinsWardog) reported
Well thanks @O2 for wasting an hour of my life. Your customer service was rude and I shouldn't of been transferred to them in the first place and I'm then told the insurance department isn't even open today. Even though I'd already been talking to a member before being 1/2
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Dawn Turner
(@DawnyJT) reported
@O2 you deducted £343.03 incorrectly from my 80 year old father in April and May. He’s spoken to 4 different people to try and get a refund. Nothing yet. Can customer services contact me. He’s worried sick. Sort it out NOW #O2poorcustomerservice
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BarryStump
(@BarryStump) reported
@O2 employing the most stupid people on the planet
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Absolute Mad Lad
(@PutinsWardog) reported
@O2 really guys? I'm still on with customer service for my insurance and I've been put through too two people who haven't got anything to do with insurance. This is the 4th time I'm being transferred now.
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