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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 2
Glasgow, Scotland 15
Sheffield, England 3
Swindon, England 1
Harlow, England 1
Crawley, England 1
Birmingham, England 8
London, England 24
Royston, England 1
Hammersmith, England 11
Halifax, England 7
Bridgend, Wales 1
Batley, England 5
Hackney, England 10
Newmarket, England 1
Doncaster, England 1
Andover, England 1
Plymouth, England 1
Chesterfield, England 1
Cirencester, England 1
Eastleigh, England 1
Bideford, England 1
Stockton-on-Tees, England 1
Gloucester, England 1
Letchworth Garden City, England 1
Uckfield, England 1
Blackburn, England 94
Evesham, England 1
Clevedon, England 1
Llanfairpwllgwyngyll, Wales 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aceanew
    ace 🍁 (she/her) (@aceanew) reported

    I got tickets for today to ariana but I'm having a panic attack, I didn't realise how steep the nosebleeds section is. O2 staff said they couldn't help me. Is there anyone at all who can help? Even lower down in the nosebleeds is fine, any help would be ok 🙏 @O2 @TeamAriana

  • rashidsuffolk
    Stephen Rash (@rashidsuffolk) reported

    @wheat_daddy @O2 EE shocking signal here in IP 22, dropped off at the beginning of harvest and not come back. Maybe now children back at school it will but not holding my breath!

  • ComradeAzul
    joe ♞ (@ComradeAzul) reported

    @mattstingray @O2 Same. O2 has become so poor since merging with virgin

  • AliceMowse
    Alice Mowse 💙 🌱❤️ (@AliceMowse) reported

    @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

  • Jade66755388
    Jade (@Jade66755388) reported

    @O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!

  • mclarnonc
    Christopher McLarnon (@mclarnonc) reported

    @O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.

  • HausofCharlie
    Charlie’s Haus (@HausofCharlie) reported

    Can you fix the Adela O2 priority presale? @O2

  • lmclells90
    Lauren McLellan (@lmclells90) reported

    @O2 I need to make a formal complaint over appalling customer service over fraudulent activity on my account. I've tried endlessly to resolve this since it first came to light to no avail. O2 confirmed they would stop my direct debit to avoid the £286 bill leaving my account

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2

  • alikat54
    #StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reported

    Sick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue 😡 #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?

  • teejwxm
    TJ (@teejwxm) reported

    @O2 There obviously is, I don’t need to check. Nobody is able to get a signal.

  • itshicms
    Dan Hicks (@itshicms) reported

    4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

  • pooliemadone84
    Craig Turnbull (@pooliemadone84) reported

    Hey @O2 can you kindly improve your service regards all customers in TS24/TS25/TS26

  • JulieTessa46
    Julie Dickerson (@JulieTessa46) reported

    @mattstingray @O2 I’m finding exactly the same and their response was use WiFi calling! A great help when you don’t have access and need to make a call.

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