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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Whitehaven, England 1
London, England 29
Blackburn, England 149
Tamworth, England 1
Bangor, Wales 1
Preston, England 3
Hawick, Scotland 1
Basingstoke, England 1
Worcester, England 1
Chatham, England 3
Great Dunmow, England 1
Birmingham, England 8
Mansfield, England 2
Deal, England 1
Kingston upon Hull, England 2
Salford, England 1
Glasgow, Scotland 15
Ascot, England 1
Sheffield, England 3
Wakefield, England 1
Hemel Hempstead, England 2
Cambridge, England 1
Nunthorpe, England 2
Liverpool, England 1
Tipton, England 1
Coventry, England 1
Manchester, England 6
Crieff, Scotland 2
Farnborough, England 2
Edinburgh, Scotland 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @EnglandRugby @O2 Borthwick is clueless. @RFU WTF!!!!

  • ApsoMollie1
    🌈The Real Miss Mollie Apso🌈 (@ApsoMollie1) reported

    @DavidWilding271 @PipTheDog5 @O2 They both use the same o2 network.

  • HarryCollins9
    Harry Collins (@HarryCollins9) reported

    @O2 I’ve had no signal/data for days. Looks like a common problem?

  • Dancsm77
    Dan77 (@Dancsm77) reported

    @O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience

  • jennslcfc94
    MS (@jennslcfc94) reported

    @O2 You are terrible 3 days with no data for no reason

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @lestereverton80 Are you writing a book? The amount of people telling you it's broken is getting laughable now. How much information you need? Roll back to the old site or lose customers. It's very simple

  • jeupham
    John Upham (@jeupham) reported

    @O2 I have a TLC Linkzone MW63 but the bandwidth performance is poor wherever I am. I have tried several locations with strong O2 signal. What is your advice?

  • Web3Resolve
    ChainResolve (@Web3Resolve) reported

    @Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?

  • Metalmalc
    Mëtälmälc 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Metalmalc) reported

    @O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Where's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible

  • cageldn
    JC (@cageldn) reported

    any chance of some ******* signal @O2

  • cozens_fio58099
    fiona cozens (@cozens_fio58099) reported

    @grahamstyle @SkyNews @O2 Good luck. Don’t think they prioritise helping customers, including those who have been loyal for decades. They take your money and couldn’t care less that you can’t access their not fit for purpose service.

  • MsDebbieHolt
    🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported

    @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?

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