O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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I.C (@IanCockerill2) reported@O2 I just arrived in France, and am unable to use my phone AGAIN, despite your text about “Welcome to France” and informing me about usage! I am unable to contact your support team, I am very angry. Please contact me and sort my problem. I pay you good money for no service!
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Brian Cohen (@brian_cohe62281) reported@_emsyems @O2 Problem was solved through ADCGSecure.
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elizeu (@iamelizeu) reported@O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?
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Mandie (@themandiespence) reportedAnyone having trouble booking presale tickets through the O2 priority app? @O2 @O2Priority @O2PriorityUK. Been trying for two days now 🤬🤬
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imran L (@imran_lakha) reported@O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12
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EnochR (@NRSmith167) reported@O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.
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Philip Walsh (@Trausselocal) reported@HarrietSergeant @O2 O2 are awful. Virgin was brilliant. I can’t log into my O2 account despite having changed my email address with them. I should have changed when my last contract ran out. Next time I will.
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TopBoy Gooner (@Philysmok) reported@O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor
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Darryl Saul (@DarrylSaul79) reported@EnglandRugby @O2 Tell your arrogant, disrespectful poster boy Pollard.. that we are waiting on him in SA. Make him fully aware that his bullshit shenanigans **** wound be tolerated. In the same breath.. we also waiting on the "KANT" Tom Curry, who disrespected Felipe Contepomi. You are warned!🫵
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❤️💛 (@st3veno91) reportedThanks for nothing @o2 "priority" 🙄 and @TicketmasterUK Absolute garbage apps 😡😡
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𝓚𝓲𝓻𝓼𝓽𝔂 ❤️ (@Kirsty_x85) reportedI used to be able to use the my @o2 app easily using biometric login but ever since they joined with virgin the app is ridiculous I've tried to login TWICE and twice it's been authorised and twice it's once again telling me to login. O2 used to be so much better without virgin.
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Glenn (@Glennboy00) reported@O2 are your payment systems down?
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Hayley Laura (@LilHay) reportedHands down the worst customer service ever @O2 over 24 hours to even respond. Still not sorted the issue. Absolutely ridiculous
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I.C (@IanCockerill2) reported@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.
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Chris Beale (@bealec1988) reported@jackreeduk @EnglandRugby @O2 He scored 4 tries the other day. Granted it was against Bristol so it doesn’t count but still. He’s only 5 points behind Feyi-Waboso who’s also had injury problems. I suspect his time will come once Borthwick is gone.