O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian72
(@Ian_Coy1972) reported
Is @O2 this bad all the time in Manchester?
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Suangsuda (Jane)
(@jane_saothong) reported
@O2 help, I need to change my payment details and the O2 page won’t let me update new payment details!
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Theresa Jane 👄
(@TheresaAlison1) reported
@virginmedia @O2 They are pensioners my mother is nearly 78 years old who doesn't know anything about tech etc. It's your service why should they be charged for help ? They want it sorted I've tried everything for them when I visited looked up solutions etc but none worked.
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Brains93
(@Brains933) reported
@O2 Tried that all of them say "cannot connect to request network" this is the same on all our phones
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Samantha Pearson
(@Sampearson5) reported
@O2 I’ve got virgin and trying to get Disney plus deal, keeps trying to log onto my o2 which I don’t have an account for. How do I set up as a virgin customer? Thanks
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Lauren Hall
(@laurenhall96x) reported
@Brains933 @O2 Is your network playing up?
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Joseph Egbele
(@jossy2big) reported
@wizkidayo @O2 @virginmedia Please help a brother I need a small corolla for taxi so I can work,, 08059044036. Acct : 0024765052 Stanbic ibtc bank
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Lauren Hall
(@laurenhall96x) reported
Is @O2 down? Mine and my friends signal is terrible, it’s taking ages for webpages to load and I have tried turning my phone on and off too…
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Vince
(@Thistlemoon11) reported
@O2 signal keeps drifting between 3g & H, been happening for around 3 weeks in Wigan WN6 area, your shop said it's to do with setting up 5g, what is the time frame on this as I haven't got WiFi at home
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Jayne Mitchell
(@JayneMit) reported
@o2 I have had no signal in #Harrogate for months. Mast down for all that time? How is that ok? When do you expect it to be mended please? Do I get a refund of my monthly payments? Not getting the service I am paying for.
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v mwenye
(@vic101072) reported
@O2 I have reached end of contract with O2 , rang them mid October to cancel my contract, I paid the a month I owed them the remaining month over the phone. They refused to cancelled my account 1040043374. Shame on O2 on £72 charge after the call
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Dan Lucas
(@danlucas81) reported
@O2 Steve the Assistant Manager at your Basingstoke Festival Place store is literally the worst customer service professional I’ve ever come across. Can someone please call me urgently to discuss the poor service I’ve received today
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Sarah Halliday
(@therealSJH) reported
@O2 are ****
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Andy Blackmore
(@andymblackmore) reported
@O2 such a poor service 2nd week running
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Theresa Jane 👄
(@TheresaAlison1) reported
@virginmedia @O2 I need help for my mom and dad they can't get Netflix working on their Tivo box the circle for loading just keeps spinning. We did call yesterday but they said they would put us thru to a tech department where they can get charged for their service? This is unacceptable!
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