O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Hewson (@david_hewson) reportedTip for @O2 UK customers with a 5g phone coming to Italy. If you find you only get a pathetic Vodafone Edge connection try changing the network settings to 3g only and manually connecting to Wind. I now get full 3g.
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Laura Peacock (@littleepea_) reported@O2 how do I cancel my Disney+ before it starts to charge me?
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TAF (@tafuk) reported@O2 hi I am getting a lot if reset password emails, not sure if there is someone trying to set up an account in my name or if they are genuine? Please help
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Leon@NintyBuzz (@LJFletcherBSc) reportedHas anyone else on @O2 had really slow 4G the past month or so? Mine has been really bad recently
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Jenna Cooper (@Jenna_L_C) reported@O2 I tried to see my account usage and billing and payments on the My O2 app, and it's saying that it can't load at this time. There are no updates due on it, and I have uninstalled the app and reinstalled it again but the same issue is happening? Can anyone help?
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Michael Sallabank (@mrsallabank) reported@O2 My data has been terrible recently, constantly on and off. Bad enough that my wifi doesn't work when I'm home, without having to try and connect to mobile data that doesn't work either 😩
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sean kelly (@geordie1kenobi) reportedHey @O2 my network signal/ data is bad I’ve checked on website nothing is wrong but it has been terrible
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laura gallagher (@nixonlaura) reportedLongest @O2 chat help 13 hours in and counting!!!!! And still not resolved the issue
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Olie Mitchell (@OlieMitchell) reported@O2 hi, no phone signal in my area since Friday (after storm). Have tried the usual turn off, take sim out but still nothing. Please PM to advise. Thanks
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somnabulus (@somnabulus) reported@O2, Hi there, On the Leon Breakfast offfer I get discount code not active or unable to apply gift card when I try it in either of the two fields in which I can add a code? Please help
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Jo Gaffers (@pooleodyssey) reported@O2 27 days now with no signal at all. This is totally unacceptable paying for something I can’t use. Same message we are working on it. How do I cancel contract for non delivery of a service
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Ellieee (@elliej92) reportedI was about to upgrade with @O2 this morning but their website is so shocking it’s completely changed my mind. Round in circles with no help - I just want to change payment date.
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@O2 if a customer does a transfer of ownership with a family member or friend will their friend or family member lose their O2 voicemail messages & voicemail personalize greeting even though they are on the same network?
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@O2 @O2 it’s the same network. The Transfer of ownership form that your advisors use is an internal transfer. Not an PAC.
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Smackie (@MuppetRider) reported@O2 It’s @EE who should be apologising it’s been a terrible service
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