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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stirling, Scotland 1
Holmfirth, England 1
Glasgow, Scotland 19
Crieff, Scotland 1
Oldbury, England 3
Grimsby, England 2
Blackburn, England 193
Pontefract, England 1
Alness, Scotland 1
Filey, England 1
Plymouth, England 4
London, England 36
Sunderland, England 1
Clydebank, Scotland 1
Leeds, England 2
Wandsworth, England 2
Manchester, England 12
Woodhall Spa, England 1
Hammersmith, England 10
Ross on Wye, England 1
Halifax, England 9
Swansea, Wales 2
Barnsley, England 2
Hook, England 1
Alton, England 1
Chatham, England 1
Bournemouth, England 3
Radstock, England 1
Newark on Trent, England 1
Brighton, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • marcleigh
    Marc (@marcleigh) reported

    @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

  • askthedood
    KevyD (@askthedood) reported

    Seems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 Hi how do I log a complaint about being ignored here by @O2 when you asked me to DM you, then you dont reply - @financialombuds

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 Why would I send a message? O2 never read messages, or value PAYG. customers

  • Liammanning2u
    lea.i.am🏳️‍🌈👬♥️ (@Liammanning2u) reported

    @O2 could you please help me regarding a bill your customer service on 202 are not really understanding

  • ivornev23
    Ivor (@ivornev23) reported

    @arokorol @O2 For **** sake the phone network is anti-septic too I suppose

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?

  • JRY1998__
    Jen (@JRY1998__) reported

    @O2 You guys are liars. The service status was saying my service was fine but the guys in the store told me it was a known issue. I don’t trust your service page anymore

  • Ro7068
    Ro7068 (@Ro7068) reported

    @robininfrance @arokorol @O2 Shut ******** up you anti semite *****.

  • KeighleyWest
    Keighley West (@KeighleyWest) reported

    @O2 why is the #applepay option not working for me to pay my bill!!

  • FRUK_Off
    🇬🇧Far Right UK🇬🇧 (@FRUK_Off) reported

    @britbane2024 @O2 If you’ve transferred your number from another network it could still be porting. If transferring to a new SIM (already on o2) try turning off/on. If it’s an e-SIM **** knows - that’s witchcraft.

  • samovarian
    samovarian (@samovarian) reported

    @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are

  • Leeo1980
    Leeo (@Leeo1980) reported

    @O2 im wandering why after chat I get calls from complaining team knowing i was not happy with outcome and wanting to leave, asking about my details to resolve the issue? Do you recognise this number 07379210659?

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