O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Putin
(@putinshetweeted) reported
@O2 @Hannah_Harkness 10 years with 02 never had one of these BIN
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Jessica Putin
(@putinshetweeted) reported
@O2 sent dm about an issue with phone please help,
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Social Justice Paladin
(@Carpenterdf) reported
Dear god almighty. The amount of spam/fake @O2 phone calls im getting at the moment making me special covid offers because i'm a customer (i'm not and haven't been for a decade) is ridiculous
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Matt Roberts
(@66matttroberts) reported
@O2 @UswitchUK Gotta be a pass take, my signal is awful
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Jasmine Allmond
(@FizzyWizzy29) reported
@O2 I would really appreciate it if you could actually help me.
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Dave Pakeman
(@davepakey71) reported
@Hannah_Harkness @O2 I’m still waiting for a call back from @O2 it’s been over 2 weeks now funny how they treat a customer #since2004 😡
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Aziiza
(@AziizaT) reported
@O2 Hi, I can’t call your customer service and the chat isn’t working. I want to remove my spending cap. Could you please help me with that ??
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Jay
(@gothpunkdad67) reported
@O2 Hi. I’m looking to speak to someone regarding my Disney + subscription. Would it be better to cancel and resubscribe or can it be done automatically?
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Jessica Putin
(@putinshetweeted) reported
@O2 h e l p 4 month old phone shouldn't have speaker issues 😭😭😭😭 please see dm
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krofunk
(@krofunk) reported
@O2 @UswitchUK That's funny, I left because of the O2 signal on the Isle of Wight.
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Just Maz Again 💙
(@manicboo) reported
@O2 Hello. Wonder if you can help. I upgraded my phone last Wednesday and was emailed that there was a delay getting the handset in stock, which is fair enough. But I was wondering if you could give me a rough idea of when it’d be available? Thanks!
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David Bannister
(@Banno1289) reported
@Hannah_Harkness @O2 Never had owt like this since being on their network, can’t wait to move networks @O2
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Harry Ashton
(@HarryAshtonP) reported
@O2 @RishGB Here’s the answer: for almost a week now, myo2 has not been working for a lot of people on ANY device. Fix it
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Esma Paxon
(@Fairplay84) reported
@O2 Service has been restored. I checked in my area and it said there were some problems. Thanks for getting back to me
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JOANNA TERRY
(@minijo1) reported
@O2 Serious levels of outage in many areas of England, can you provide an update and fix please!
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