O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hockey Malcontent (@EIHLMalcontent) reportedAs per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.
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Cruise with Sophie (@cruisewithsoph) reported@O2 I have had 3+ weeks of limited to no signal at my house. People unable to contact us. Despite you working on the nearest equipment at SO21 1HA. VERY DISAPPOINTING.
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KEEK$ (@keyonceuh) reported@beyallnight @TheO2 @O2 are you stupid
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Damien Quirk 🇪🇺🏴🇮🇪🇺🇦 (@damienquirk) reported@DelBoy80s @EnglandRugby @O2 He got dropped by Racing. I've watched this kid since he burst in the scene ans was overhyped on the back of 2 great tries in second tier comps. He is a one trick pony, that'll work at Prem level but not intl. Fundamentally lacks work rate on and off the ball, poor aerially 1/2
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Norie (@LoveNorie) reported@O2 is there a problem with the network, I was stranded in the heat with my little one unable to make any calls or call an uber? Had to walk 1 hour to get home?
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Susan Freeman (@Propertyshe) reported@O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported@O2 can I have some help please
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Baillie Mansell (@BaillieMansell) reported@O2 myself and my husband had to walk out of your Trafford Centre Manchester store today after the worst customer service, contracts paid out. Wanted to renew 2 of our 3 contracts but the service was so bad we left 😳
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G (@Ginny1000) reported@O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!
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Mëtälmälc 🇪🇺🏴 (@Metalmalc) reported@O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.
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claire whyte (@clairewhyte12) reported@O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.
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Terry (@Yorkiebarkid1) reported@puncharama @MartinSLewis @O2 O2 asked me to direct message them which i did only for them to say they couldn't help and had to ring. I’ve now switched to talk mobile this morning.
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Shana Hendry (@Happyengland79) reported@tehscreener @O2 Remember they know that their masts do not work so don't let them chat crap to you 😎
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Gingerlegs747 (@gingerlegs747) reported@HarrietSergeant @O2 Change to @TalkmobileUK , never a problem.
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ChainResolve (@Web3Resolve) reported@Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?