O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@RyannPal) reported
@O2 why is 3/4G signal always so bad? I’m in the middle of a city. My friends who are also with your network say the same thing. I look elsewhere for network providers in the future.
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jason jones
(@jasonjo08513885) reported
@O2 I leave the house, I can’t use my maps, any online service and can’t make calls
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J
(@WidowWanda) reported
@O2 is there a problem with o2 priority odeon mondays? Codes should have been out at 12pm and its nearly 4pm.
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Simon Dodd
(@Simon_Doddy) reported
@O2 Trying to change my billing date but your website keeps changing to a blank white page. Tried in Chrome and Firefox. Previously when trying this I ended up in an endless loop with no resolution so can't seem to change it.
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Hayley Varney
(@MissHayley_V) reported
@O2 do you have a customer services phone number?
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Hannah Perry
(@hannah_perry7) reported
@O2 why have I got no signal or internet access in Costa maya, Mexico when my contract says I can use my full package in Mexico??
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Anne Raine
(@AnneRaine4) reported
@O2 I’ve 2 phones on my account. One has Spotify which I need to cancel but my son has the actual phone. The Spotify a/c is his but he’s ill in hospital & unable to do it. They say I must contact O2 to do it. I’ve spoken to O2 by phone but they say only Spotify can do it! Help.
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Peely
(@Peely1973) reported
Upgraded @O2 after speaking to a young lady called Nikki (from up north). Not because she convinced me, because she seemed to actually care. Ensure you commend her for her approach. Ps - I nearly left due to phone signal being nonexistent at Leeds Festival. Sort it out for 2022!
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Sophie 🥾🌏
(@SophieeNOACF) reported
@O2 can you help me please?
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Dylan
(@dylbridges) reported
@O2 why do I pay out £80 a month to have better service on a brick
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who said what
(@whosaidwhat0) reported
@o2 is by far the worst network in Cornwall. Awful coverage. Internet is so slow it doesn't work. Vodafone and EE are fine though. Starting to regret changing networks
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Jill Wilkinson
(@jillydollybird) reported
Diabolical customer service from @O2 two weeks and counting of trying to upgrade and passed from call queue to queue. Please can someone call me back asap
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Cheryl
(@cherryluisa) reported
Is it me or does #o2priority Odeon free cinema tickets available time keep jumping an hour when it gets to the release time??? Tried at 12pm (original time), 1pm, 2pm and 3pm now it’s jumped to 4pm?? WTF @o2
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Loz
(@Blondie1901) reported
@O2 really really frustrated and angry! Got a message to say my airtime was overdue and would be charged late payment - I have not changed any details or my bank account so why isn't it working? When I try to access help online the webpage goes blank! What is going on?! #help!
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