O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Vater (@Mark_Vater) reportedHey @O2 you need to do something with the signal in Tenby, Pembrokeshire. It's shocking. 4 bars on 4G and can't connect to anything.
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💚💙 (@Dylan103912) reported@Blue_Collar2 @BelfastGiants @O2 Yes. I don't this **** annually for the next 10 years
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Dr Sonali Misra (@MisraSonali) reported@O2 I am also unable to log into VMO2 in India through my laptop. How do I speak to customer care without having to spend money on international call? Please help. I am being charged for an extra month when I’ve already paid for everything and disconnected it in time
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Paul (@insittingbourne) reported@O2 Thankyou but we have all changed providers now as every time we were told the local most had issues but never fixed. It went on and on.
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Marco Possolini Jr. (@mpossolini) reported@O2 hi team. I’m trying to access the Priority App and it’s not working. Can you help me?
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John Till (@JohnTillUK) reportedMy saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.
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Laraine Kempster (@londonlaraine) reportedBeyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2
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Mitch Hirsty (@mitchhirsty) reported@O2 @Mally_DB Still not fixed 🙄 2026 and tech giant O2 don’t know how to resolve a payment gateway issue 🙄 @O2 - you have customers who wish to pay their bills online. Do better!
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Nick Beddows (@NickBeddows1) reportedShout out to Nada in @O2 Brighton. Super customer service
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𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported@O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!
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Jade North (@JadeNorth) reportedThanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Mr H (@ThatBloke0101) reported@O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.
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jmcconville710 (@jmcconville710) reported@O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim
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Sean Barrett (@SeanRBarrett) reported@monzo Thanks, I tried the chat option but it was just the AI assistant that wasn’t much help. Have since googled it and see you’re using the O2 network. Unfortunately in the 6yrs since I left @O2 they’ve still not brought 5G to west wales.! Which is a deal breaker.