O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 33
London, England 19
Glasgow, Scotland 13
Batley, England 8
Manchester, England 7
Belfast, Northern Ireland 6
Ventnor, England 5
Hammersmith, England 5
Hackney, England 5
Bristol, England 4
Hebden Bridge, England 4
Croydon, England 4
Portsmouth, England 4
Reading, England 3
Todmorden, England 3
Leicester, England 3
Sheffield, England 3
Edinburgh, Scotland 3
Gillingham, England 3
Nottingham, England 3
Nelson, England 2
Halifax, England 2
Oldham, England 2
Leeds, England 2
Farnborough, England 2
Birmingham, England 2
Verwood, England 2
Oldbury, England 2
Lisburn, Northern Ireland 2
Brighton, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JacksonSmithA Alexander Edward Jackson-Smith (@JacksonSmithA) reported

    @GottaBigMouth @BobbyVylan The problem for @o2 is that if he says something like this again at an O2 venue then it will be associated with the company too... ouch.

  • LordMangX Lord Mang (@LordMangX) reported

    @O2 Your service is an absolute joke. Every time someone tries to ring me they're put through to voicemail.

  • Chloex___x Chloe (@Chloex___x) reported

    Never known it to be so difficult to pay off a loan for your phone! Absolute nightmare @O2

  • FantasyFF3Some 🏴󠁧󠁢󠁷󠁬󠁳󠁿Lee Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@FantasyFF3Some) reported

    @O2 Poor customer service all round

  • MDrewHangry MDᚱew.Hangry (@MDrewHangry) reported

    @LordMangX @O2 Telephone providers providing the worst telephone line support is the biggest gay of the 21st century

  • jenny_cantell jenny (@jenny_cantell) reported

    @O2 how long does it transfer a phone to sim only. My daughter has now been waiting not 48 hrs, not 1 week, not 1 month... come on, this is poor customer service. A formal complaint will be made!

  • wendyk1501 Wendy Jefferson (@wendyk1501) reported

    @O2 Thanks I did ring O2 and reported the problem it’s looks like a scam the number is blocked so they can’t contact me

  • grandegilmore neha (@grandegilmore) reported

    @lordasrieI @GrandeTourNews @o2 help!

  • PHauchentaus paul hauchentaus (@PHauchentaus) reported

    @TPointUK @O2 Do you support this scumbag?????

  • stuwallace Stuart Wallace (@stuwallace) reported

    @O2 rubbish support. Been in Spain 2 days and still can’t make a call home. Spoke to support but not a clue.

  • valleycommando1 pponty (@valleycommando1) reported

    @O2 Losing the will to live with new O2 sim. Every single card I've got declined for £10 top up via web or phone. About to give up and try vodafone. Very poor indeed.

  • MartynHughes Martyn Hughes (@MartynHughes) reported

    @O2 struggling to place a new iPhone and contract order. Address recognition issue which won't let me proceed.

  • SophAnnabelle28 Soph (@SophAnnabelle28) reported

    I never recieved my taste card email last week fornthe priority.....@O2

  • annabellediana1 Annabelle 🇨🇴 (@annabellediana1) reported

    @O2 I claimed my tastecard but never received an email?? it has been a week now so I am unsure what to do!

  • anthonyden1 ant / אנתוני (@anthonyden1) reported

    In early November the openly antisemitic pieces of trash bob vylan will play at 02 venues in Leeds Manchester Glasgow and London If they are allowed to play these “gigs” they will bring the name of 02 into disrepute and I will cancel very contract I have with @O2.

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