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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belfast, Northern Ireland 6
Henlow, England 1
Longridge, England 1
Axminster, England 2
Manchester, England 7
Poulton-le-Fylde, England 1
Blackburn, England 108
Heathfield, England 1
London, England 39
Pontypridd, Wales 2
Bellshill, Scotland 1
Nottingham, England 3
Leighton Buzzard, England 1
Poole, England 1
Halifax, England 6
Dublin, Leinster 1
Brentford, England 1
Batley, England 2
Newton Abbot, England 1
Henfield, England 1
Airdrie, Scotland 1
Barry, Wales 1
Rochdale, England 1
Aylesbury, England 1
Penicuik, Scotland 1
Rushden, England 1
Bolton, England 1
Huntingdon, England 1
Glasgow, Scotland 12
Exeter, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • besdato
    LoveASunset (@besdato) reported

    @O2 in the past month I’ve won two complimentary coffee from Greggs, but both times you haven’t sent a code to my email. Blue Mondays is not working!

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.

  • DUNFORD1979
    Dunny (@DUNFORD1979) reported

    @O2 @TomTugendhat No signal in Lancaster at all

  • intermax
    intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @TomTugendhat @O2 @EE If you think Dulwich is bad, try Brighton and Hove. The entire hilly city has draconian parking restrictions that mostly operate 9am to 8pm seven days a week. The only way to park is with a phone app and then you find there's no mobile coverage.

  • ChrisMPattinson
    Chris M Pattinson (@ChrisMPattinson) reported

    @Morgan7MJ @O2 The service in the UK is appalling now. The bandwidth is not big enough to support the number of subscribers on all networks. Vodafone is bad also especially in London

  • 1joharrington
    Jo Harrington (@1joharrington) reported

    @TomTugendhat @O2 UK 5G is dreadful. Third-party user testing from Opensignal and Ookla showed that the everyday user experience in the UK is among the worst in the developed world. 40% of the time your phone shows the "5G" icon in the UK, it is actually running on older 4G infrastructure.

  • DJBSBC
    GBD (@DJBSBC) reported

    @O2 @TomTugendhat O2 your signal and data in particular is farcical. It’s one industry that has taken the biggest step back in terms of advancements and relies on people using WiFi more often and just ‘accepting’ that the service is ****.

  • CraigGodders
    Craig-David (@CraigGodders) reported

    @O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @zaarito @O2 They've been having issues with it since they changed it! Loads of complaints as people can't access the simplest of information but they have done nothing. #evidenceforombudsman

  • Truly_Anomalous
    Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported

    @TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.

  • Georgieporgy69
    G 🇨🇾💙 💜 (@Georgieporgy69) reported

    @O2 hi I want to make a complaint for my daughter which has not been dealt with for over 4 months and I am still waiting for a call back . Appalling

  • Fu0161
    Anti Manchester Action (@Fu0161) reported

    @TomTugendhat @O2 You have some gall complaining about signal you disgusting forces *****, it's because of YOU and people like you huwaei got banned from England and we have **** signal!

  • a_n_n__m
    𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported

    @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

  • Ysbyddaden2
    Ysbyddaden (@Ysbyddaden2) reported

    @TomTugendhat @O2 @EE I can't get a signal. I blame the cycle paths. Pathetic.

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