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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 112
Dagenham, England 1
Bristol, England 4
Hammersmith, England 5
Stafford, England 2
Halifax, England 5
Sleaford, England 2
London, England 18
Wakefield, England 1
Penzance, England 2
Nottingham, England 2
Slough, England 1
Hackney, England 3
Trowbridge, England 1
Hounslow, England 2
Godalming, England 1
Saint Andrews, Scotland 1
Burnley, England 1
Glasgow, Scotland 7
Leicester, England 1
Southampton, England 1
Dunfermline, Scotland 1
Telford, England 2
High Wycombe, England 1
Leominster, England 1
Bracknell, England 1
Rochdale, England 2
Peacehaven, England 1
Edinburgh, Scotland 1
Mansfield, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrs_Mazzy
    Marilyn (@Mrs_Mazzy) reported

    @Wrightoe @kokeshimum @O2 Those metal things are awful!Waste of money.I’m in Brighouse 4g only 2bars/vodafone.Brighouse is having major overhaul,obstacle course getting round.Going to be more pedestrianised,just lots of bars,we need more decent shops!Lived in house 48yrs and seen rats in garden1st time

  • v11_eed
    Joan_of_Tyne_Bridge_Arc (@v11_eed) reported

    @kokeshimum @O2 Same ****. Yet, o2 have increased their customer bills for the past 12 consecutive years. That’s a 4-10% increase every year since 2014.

  • simonupperton
    S1 Upp (@simonupperton) reported

    @kokeshimum @O2 I’m on sky and piggy back o2. Went up to Blackpool. Hardly any signal

  • _unidropout
    uni drop-out✨ (@_unidropout) reported

    @O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!

  • fishboygtfc
    Padge (@fishboygtfc) reported

    @BennyBlanco22 @O2 @Apple Yep, I had a 5g signal but nothing loading up. Spoke to mates and they said the same. Had it for years, don’t know why I tolerated it. Entire villages I visited with work blacked out. So much better with ID/3.

  • joeeast96
    Joe (@joeeast96) reported

    @O2 hello, I’m trying to sign in to my account/update password but I’m not receiving any emails to update password after I select “forgot password”! Can I have some assistance please

  • shandreen
    Su (@shandreen) reported

    Can you explain why the phone app keeps signing me out and when I go to sign in it verifies and doesn't log in the app? Your auth servers having issues? @O2

  • garynetchells
    𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported

    What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    Whats point of having an app if it doesnt work @O2

  • GymItalian83
    John Sabian (@GymItalian83) reported

    @kokeshimum @O2 I think it’s most of the UK. I’m on EE and the network used to be good, but the last few years it’s been poor

  • oit_andy
    Andy Reynolds (@oit_andy) reported

    @kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.

  • PeterW4tw
    PeterW (@PeterW4tw) reported

    @DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame

  • AJosephine_xoxo
    Amy (@AJosephine_xoxo) reported

    One reason I miss working for @O2 which i never thought till now is when samsung release new tech, cos I loved seeing it first!!!

  • willmcgugan
    Will McGugan (@willmcgugan) reported

    So @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.

  • mackintalkin
    Nige MackQ (@mackintalkin) reported

    @kokeshimum @O2 Same in Ireland. A suspicious person would wonder if they are turning down the signal power due to emerging health concerns.

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