O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ted Splitter 🇵🇸 (@ted_splitter) reported@MANUELA12614661 @arokorol @O2 You'd make someone pay money because your phone picked up the signal from the wrong tower? Lol ******* hell
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elMo (@indeppshit) reported@arokorol @O2 **** you, eat ****.
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Emily (@ylimeneerg) reported@O2 what is going on with the O2 app. Everytime I try to sign in it wants to send me an email to read verify my account, I then get an error message and now its blocking me as I've tried to get in a few to many time. IDF-12B reference given...
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Lilith Tuylor (@lilith15016) reported@O2 Why would I send a message? O2 never read messages, or value PAYG. customers
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Bradalad (@Bradalad) reported@O2 Ok, so, how can you help me? I'm not speaking to the call centre again, they've been useless.
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Pep M ⭐⭐ (@cfcpep) reported@O2 How do I purchase a phone without taking out a new plane with airtime (I'm an existing customer with 6 months left on contract)
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Lilith Tuylor (@lilith15016) reported@O2 How about equal service for PAYG users?
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Taffy Dog (@TaffytheDog) reported@O2 I have done but no response, your have messaged me saying your going to disconnect me, incredible way to treat a customer reporting issues to you
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Jamie Daltry (@JamieDaltry) reported@O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.
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Lilith Tuylor (@lilith15016) reported@O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.
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Chris Proctor (@ChrisProct45605) reported@MANUELA12614661 @arokorol @O2 You absolute retard
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STAYTINY FOR LIFE (@hanquokkacino) reported@O2 was there a glitch saying primary sim sending a text message? As I got one today. Apple themselves said it’s fine and is probably a service provider thing. I’m with O2
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Dr. Pawan Jain (@drvayu) reportedHey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis
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Pam Holmes (@pammieh2003) reported@1stSimona @O2 Signal is so bad with them I couldn’t access any of my apps to charge my car last weekend! My husband however on Vodafone was fine. Thank god he was with me or I’d have been stuck! Sort it out o2!!
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Ivor (@ivornev23) reported@arokorol @O2 For **** sake the phone network is anti-septic too I suppose
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