O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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adi
(@aditya49198198) reported
@O2 At Greggs the app never works, their device is mostly crap, will I get another voucher as this one will be timed out meanwhile @GreggsOfficial
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ace
(@valleyofthesols) reported
@O2 why isn’t priority letting me login ? Like it says it’s not eligible but it is ?
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Purplepixie
(@PurpleePix) reported
@_AnarchyOne @SkyHelpTeam @O2 This is also happening to me! even tried to reset my DNS which didn't help so let's hope they fix this.
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FullSend
(@FullSen70316301) reported
@virginmedia @O2 How is I have no service they have ignored my message do. Twitter since the day I joined
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Elizabeth Death
(@ElizabethDeath) reported
@O2 in Devon - can’t open anything on 4G right now - is there a problem?
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Skankhunt42
(@Yanus89) reported
@O2 signal recently, both 4G and normal has been shocking. Get it sorted.
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Keith thornton
(@reddwarf4ever) reported
@O2 Yes I know, but when I go to activate it, the message says can’t have it as virgin BB not available in my area, but have had virgin BB for years, I hear this is a common problem with your website
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ᴷʳⁱˢ ✪ 🇬🇧
(@007iKb) reported
@O2 Hi. How do I cancel my contract? It comes to an end next month. I can’t do it via app or app chat. Thanks.
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B u b b l e s 👽🫧
(@SawCleaverxo) reported
@_100th_window @O2ForumKTown @O2 Tyty! Not too bad honestly! I got one on o2 priority ahhhh so happy
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Surge
(@ercansurge) reported
**** @O2 Priority. 09:00:01 and no @deftones tickets available.
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Barry McGrath
(@bazmeister) reported
@O2 are you having data issues in Canary Wharf, London? I have no 3G or 4G data.
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R Bamber
(@RABAMBER) reported
I can also still see on Uswitch. Off to @O2 as not vary reassuring customer service at all so certainly don’t want to spend 2 years with you
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Simon Devlin
(@devils50) reported
@O2 why is your 5G slow? No faster than 3G
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Rob Stroud
(@robstroudUK) reported
@O2 I’m moving to you from another network and my sim should be arriving today. I gave you my PAC when I bought the sim and have had a text from you saying to activate my new sim I need to text SWAP to 20220. Do I do this from my new sim or my number on the network I’m leaving?
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John
(@J_M_C123) reported
@O2 what is wrong with your network? I’ve been down for a day now?!
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