O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More

o2 Hero Image

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 29
Blackburn, England 22
Manchester, England 11
Glasgow, Scotland 11
Gloucester, England 8
Belfast, Northern Ireland 7
Birmingham, England 7
Halifax, England 6
Southport, England 5
Hammersmith, England 5
Southwark, England 4
Nottingham, England 4
York, England 4
Faringdon, England 4
Cambridge, England 3
Hackney, England 3
Wandsworth, England 3
Northampton, England 3
City of London, England 3
Edinburgh, Scotland 3
Swindon, England 3
Batley, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
City of Westminster, England 3
Aberdeen, Scotland 2
Newport, Wales 2
Colchester, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • Notonyournell10 Dave. (@Notonyournell10) reported

    @O2 I received an email about a refund, called you as requested and was told my account was PAYG, was transferred to another department and then the call was ended, 30 minutes wasted and have lost the will to call you back. Shambolic service

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

  • Notonyournell10 Dave. (@Notonyournell10) reported

    @O2 I received an email about a refund, called you as requested and was told my account was PAYG, was transferred to another department and then the call was ended, 30 minutes wasted and have lost the will to call you back. Shambolic service

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @O2 when are you going to start providing a decent service. Once again I’ve been out full signal, 4G but cannot use mobile data?

  • literamie_ amie (@literamie_) reported

    @O2 your website says I can cancel my contract online in myo2, but this option doesn’t seem to appear anywhere for me. Can you explain where to find it?

Map Check Current Status