O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
Check Current Status
E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
mark
(@stevensm2000) reported
@O2 what is happening to the account page, can’t get online to pay bill, have tried the app and on the web page. Shocking service.
-
Tom Stott
(@tomgstott) reported
@O2 Please do because it's gone beyond platitudes now I just want some service. I can't listen to music, video call my sick dad, pick up with emails or teams calls access digital banking if I'm out the house in my home town. Even Twitter is unusable and to that's mainly text!
-
Tracey Barnes
(@TraceyT7663) reported
@O2 @steve5424 Don’t believe it for one minute no such thing as a freebie for loyal customer both hubby and I have been with you for years and get jack in return. #timetoswapproviders
-
Colin Farthing
(@Ronbus87) reported
@virginmedia @O2 as my virgin media is down today I'm having to hotspot from my phone as I'm working from home, will my data be unlimited for today?
-
hayley
(@hayleeyx) reported
anyone else having issues with @O2 signal today?
-
Anna Happiness 🥳
(@Annasie1018) reported
@O2 There's always a mast down 🙄 got that response last time but nothings improved.
-
Tepps
(@Tepps19) reported
@O2 Thanks. To be honest I haven’t tried above ground hot spots and haven’t previously used the TfL service
-
Anna Happiness 🥳
(@Annasie1018) reported
@O2 for months O2 has become awful in my area. Signal is rubbish, certain spots you can't get internet or it's so slow. Keep being told it's due to work going on but how long is that going on for? Paying for crap signal is getting really annoying!! 😫
-
☭ 卡里德 🇨🇳 ☭ خالد🇸🇦
(@Vagabond1107) reported
@O2 I am an O2 customer since 2010 at least do offer it
-
Murphy_Doodle
(@murphy_doodle) reported
@O2 She has emailed about her unhappiness with the service and just received generic emails back. As she has been a customer with O2 for over 20 years she was hoping for better service 😳
-
Karen Tamara Levine
(@Kaztastic) reported
@O2 Still trying to find out when the mast in the WF2 area will be fixed - no useable signal since Friday 13/08 - how do you want expect your business customers to work!!!’nn
-
hayley
(@hayleeyx) reported
anyone else having problems with @O2 signal?
-
Colin Farthing
(@Ronbus87) reported
@O2 Hello I am an O2 customer. My contract is 5gb of data. I only have 1.5gb left.
-
☭ 卡里德 🇨🇳 ☭ خالد🇸🇦
(@Vagabond1107) reported
@O2 Every UK network offered it to their PAYG customers except your network do offer it as soon as possible
-
Eat_Static 💙
(@eat_static) reported
@O2 Hi, have bought a cheap SIM free mobile and got an O2 SIM card. Card is in but how do I activate/ top up? It's a VERY basic old style phone, can't download app or scan a QR code!!! Help!
Check Current Status