O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steph R
(@tendstonothing) reported
@O2 Why do I have no service? This has been going on for the past few days - no service in Bristol or Bath.
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kelly
(@louiisek1) reported
@O2 I won a £50 Virgin voucher but never got a text can you help with this?
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Dan
(@JaffaMeme) reported
@O2 really suffering in @ShitChester , looks like multiple sites have gone offline for no apparent reason? Anyone else noticed data / calls / texts not working?
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stephen ibbotson
(@stephenibbotso1) reported
@O2 Thanks , that’s what I was told when I called . They told me to call back tomorrow. It’s about an upgrade I did yesterday can you help with that?
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Chris pye✊
(@Chrispye1989) reported
What’s going on with @O2 network, I’ve either got no signal or 3G most of the time, getting international dialling tones when ringing people, the customer services reps are absolutely clueless, been telling me for 4 months there’s a mast down in the area, dog **** company
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Chris pye✊
(@Chrispye1989) reported
@O2 No thanks it’d just be easier for O2 to sort basic things like signal out and give people the service they pay for
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Paula Lowe
(@PaulaLo98751241) reported
@O2 No reply o2 and no port of number today. Apparantly its been delayed. Would anyone care to advise if its likely to happen tomorrow and what the issue actually is?
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
@robyn_goch @O2 @tescomobile Honestly the complete lack of customer service has really shocked me. They've offered me a month's free line rental.... On a phone I can't use you mean!? Helpful!! Dire, dire service with no end in sight!
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shahzad khan
(@shahzadkhan7000) reported
@O2 I Will File a case if you guys didn’t solve my issue i am@fedup with your ******* service such a pathetic complaint handlers bastards who twist and turn things just to make customer suffer
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TheBeesleyBuzz
(@TheBeesleyBuzz) reported
@O2 My new phone keeps "crashing" / appears pixelated at times and stops working. Am getting nowhere with virtual assistant on O2 website and no-one available on live chat - please help!
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Mark B
(@smuk1) reported
@O2 It’s the next day and still no response to my DM. The saga continues, the promised call after 6 last night to check my number transfer was completed never materialised because of course it didn’t happen.
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Ava Amrolia
(@AvaAmrolia) reported
@O2 Texts and calls are working fine, I’ve just tried selecting a different network but the new network said it had no service
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Carol Brown
(@cab025) reported
@O2 I purchased the voucher for the emmerdale tour for 2 people. The money has been paid bit I never received the conformation email or the voucher. Can you help
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Matt
(@dlcmatt) reported
@O2 I’d like to see my last 6 bills please not just the final one. Can you help with that please?
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Heather Doran, PhD
(@hapsci) reported
@kiranjoza @O2 Never had one. I would like to see that happen.
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