O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Thompson
(@Davethompson86) reported
@O2 We weren’t unsuccessful we just couldn’t get on the app!!!! Great service!!!! Joke
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Tamsyn Hunt
(@TamsynHunt2) reported
@O2 Been trying since 8:30, absolutely devastated, I was kicked off priority at 9:30, never got back in!
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Josh Hinton
(@JoshHinton95) reported
@O2 Absolute shambles ! Sold them on to resellers and shafted all your customers ! Here’s one customer you’ve definitely lost as a result ! 🖕🏻
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~❀𝒦ℯ𝓁𝓁𝓎❀~🌸
(@kellymew_) reported
@O2 It’s been down all day, so can’t understand how they can all be sold out. They’re clearly not and it’s being used as an excuse for your website being down all day!
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Leanne Ryan
(@leabob83) reported
@O2 Intrigued how many tickets you actually had and Sold to who exactly? Because your app has been down all day. What a farce.
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Paul Jackson
(@quojacko) reported
@O2 Never managed to Log on once, an absolute joke of an exercise spend some of your profits on improving your so called systems
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Jamie
(@JamieleaE) reported
@O2 What a load of 🤬 the app had been down since 10am yet people have managed to get them how?. Waste of time!@peterkay_co_uk
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Sushi Darbyshire
(@JukeboxDarby) reported
@O2 OK but how’s that happened when the app has been down all day and it’s the same story with the My O2 app? After hours and hours of zero change for either app, the best you’ve been able to do is “Keep trying” and “Best of luck”?
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Stacy Leigh
(@stacyleigh1983) reported
@Jak_Collier @O2 I know I had to pop out - came back and saw the tweet. It’s shocking - I was on my phone and computer trying all day. Never got passed putting my phone number in. So to see that loads got them and are reselling them is a real kicker!
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danny paget
(@dpaget8) reported
@O2 Signal shocking,Internet hopeless unless its my own WiFi and can't even log in on priority. Won't be renewing with O2 in a hurry when my deal is up!
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Vanessa
(@l1ght__eyes) reported
Time to leave the most abysmal network provider after 20 years @O2 paying for none existent data and none existent calls. SEND MY PAC CODE ASAP
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Gripper13
(@LeeMcCrea) reported
@O2 **** network. Proven by how **** the website was today
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claireeyy
(@claire_green20) reported
@O2 Taking the Mickkey been trying all day and still down
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Victoria Hart
(@VFarrell30) reported
@O2 All day been trying via Virgin Media and had Bad Gateway error message 🙄
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WHISKEnnY
(@DKenni) reported
@O2 Hmmm, poor form. You should've halted sales until you got things sorted. I tried a few times but couldn't get anything to show up on screen.
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