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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 15
Blackburn, England 187
Oldbury, England 4
Luton, England 4
Oxford, England 2
Bradford, England 3
City of London, England 8
Hailsham, England 2
High Wycombe, England 2
Kingston upon Thames, England 1
Halifax, England 5
Batley, England 6
Birmingham, England 14
London, England 54
Hammersmith, England 7
Preston, England 3
Belfast, Northern Ireland 7
Enfield Town, England 2
Exeter, England 3
Carterton, England 1
Cheltenham, England 1
Manchester, England 14
Maidenhead, England 1
Poole, England 1
Corsham, England 1
Woodbridge, England 2
Newham, England 3
Leicester, England 5
Wembley, England 1
Hove, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ianrosam
    Ian Rosam (@ianrosam) reported

    @BorisJohnson @virginmedia @O2 So managing to keep one benefit of EU membership is seen as a positive step? You're even more stupid than I thought you were. Tosser!

  • gjhendry00
    Graham Hendry (@gjhendry00) reported

    @NadineDorries @virginmedia @O2 Maintaining the status quo should have been a given. Why did HMG simply cross its fingers and hope service providers would do the right thing rather than legislate to require it?

  • schizenhower
    Caolan McClafferty (@schizenhower) reported

    So I have been trying to upgrade my phone for almost 4 months. Been promised manager callbacks (8)... never happened. Complaints department will be in touch (3)... None. Absolutely disgusted at everything I have been through as a customer of 15 years. @O2 you have lost a customer

  • redsectorB
    Analog Kid (@redsectorB) reported

    @NadineDorries @virginmedia @O2 Respect for partially digging you out of your homemade pile of ****.

  • AlanGWardrop
    Alan Wardrop Gov. are #wilfullynegligent (@AlanGWardrop) reported

    @NadineDorries @virginmedia @O2 Hang on Nadine. Surely we are talking exclusively about UK subscribers? And contracts which must surely be compliant with and interpreted under UK law? I’m trying to make sense of this - Are you saying the EU extracted an undertaking from UK not to prohibit roaming charges?🤔😯🤥

  • Timbabaland1888
    Tim Land (@Timbabaland1888) reported

    @NadineDorries @virginmedia @O2 You stupid ****. How are you this stupid?

  • jrobjones6
    Rob (@jrobjones6) reported

    @NadineDorries @virginmedia @O2 How truly stupid are you ?

  • RachaelS16
    Rachael S (@RachaelS16) reported from Strathaven, Scotland

    @O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app

  • JSusanHaines
    🖤Jackie Clark #FB #IAmEuropean (@JSusanHaines) reported

    @BorisJohnson @virginmedia @O2 So some people have the same as before, but many are worse off. You are celebrating this as a win for Brexshit, just goes to show how bad it is for the UK as a whole really doesn't it.

  • BertieTheCat1
    Bertie Cole (@BertieTheCat1) reported

    @NadineDorries @virginmedia @O2 Showing how really stupid you are again Nadine ?

  • markdavies33
    Voice for Radio 💙🇪🇺 (@markdavies33) reported

    @NadineDorries @virginmedia @O2 Creative use of words again? Or to put it plainly. Lying. The EU may have encouraged and enabled free roaming but to enforce it would be interfering in a free market. UK would never have agreed to that, and we were in the EU when it was agreed all those years ago....

  • FaucheReasons
    Island'BabyGirl✨ (@FaucheReasons) reported

    @O2 Been having ongoing issues with connection. Please, help.

  • DavidBu38622964
    Democracy is a fragile thing #FBPE (@DavidBu38622964) reported

    @NadineDorries @virginmedia @O2 Yeah what about the others? Why aren’t you pressuring them to follow suit? It’s not the EU’s problem, it’s the UK’s. What a truly disgusting individual you are.

  • DuckMT7
    Duck (@DuckMT7) reported

    @NadineDorries @virginmedia @O2 Hang on, I’m confused, didn’t the German car industry and French winemakers make them do whatever you want?

  • tobybmth
    Toby 🇪🇺 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏳️‍🌈 (@tobybmth) reported

    @NadineDorries @virginmedia @O2 European Union roaming is a regulation not a law so it is upto member state to decide on it. So clearly UK failed to put this regulation on network operators so jumping on to say that EU didn't agree is a lie. Anyway you claimed channel 4 is public funded so not surprised..

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