O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rowena Coxwell
(@MiggleM) reported
My @O2 4G is so horrendously slow nowadays. It’ll barely load a website. Is anyone else having the same issue? I don’t imagine my phone is the issue but idk
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Steve Collins
(@Briareos35) reported
@dazyoungs @O2 Sick of them myself, only switched to them as I had no signal in an old office with @EE. Stuck in a stupid bloody contract and have to wait an age before it runs out, can't wait to leave!
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Rob Swinfen
(@RobSwinfen) reported
@SkyHelpTeam Why is my mobile data so poor and weak on your network? It has been deteriorating for the past month and I’m starting to question what I’m paying a premium for…. Please can someone contact to see about rectifying or else I will go back to @O2
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𝙮𝙖𝙪𝙛𝙤
(@yaufo) reported
@O2 O2 is **** ong L + Ratio
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D
(@quatermass3) reported
@O2 o2 needs to stop telling lies to their customers!!...the signal in Enfield is intermittent at best😡..4 months and still the same..being told birds have nested in the mast...its just one lie after another...they cannot be trusted to tell the truth or to carry out repairs!!😡👎
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Debbie
(@regisgoldens) reported
@O2 hi tried calling you 8 times to pay off a device plan got cut off on automated service when eventually got through advisor was rude and Condescending he then cut off and never had Courtesy to call back is this how you treat long standing customers with new contract ?????
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Doug ‘Mad ☠️ ****’ Ratcliffe
(@darth151) reported
@MiggleM @O2 O2. If you care to read the other comments this not an isolated case. It’s nationwide. You 4G is atrocious. I never experienced anything like this on Vodafone (13 years). I regret leaving them for the promise of better coverage.
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Jayden Adams
(@OfficialJxyden2) reported
@O2 No this is the first time going abroad with this SIM card. Yes Iv tried manually selecting another network and still no data…
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Nichola Hough
(@nhough21) reported
@O2 please can your fraud team ring me I am fed up of messaging you seem to think it is ok for someone to purchase an i phone on my account with all my details then keep ringing me for the details of the phone and no help from #02 no complaints department no customer service
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 my number has been ported out without my knowledge and customer services can’t find my account. Please help me!!😭😭😭😭💙💙💙💙💙
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James T
(@pangolinogram) reported
@O2 You said you'd notify me when my Extra was about to expire so that I could cancel it if necessary. You didn't notify me and now I've been charged. I'd like a refund please
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Paul Dixon
(@paulbt38) reported
@O2 I have been trying to get through to your customer services as I have cancelled a ddm which was coming from my account for a phone that now hasn’t been used in several years. Every time I get through it seems when the adviser realises it’s a complicated call they hang up.
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Jon Goodman 〓〓
(@JonoG1) reported
@O2 Why DM? Just sort it here! What check previous DMs from me for my details. By the time this specific issue is sorted my contract will be up ! Doubt I'll be renewing!
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Snickety Lemon
(@SnicketyL) reported
@O2 imagine living in a big town with little to no data signal in 2021. It’s ridiculous. No O2 wifi spots either.
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Benjamin 🏴🇪🇺
(@streboria) reported
@ThreeUK the main reason I have been a long-term Three customer is being able to use my data allowance outside of the UK without additional charges. Why should I pay extra to use what I’ve already paid for? When my contract ends I will be switching to @O2.
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