O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leighton
(@MrTekkersCook) reported
6 hours and still not able to login to @O2 app. #shambles
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motherGoddess
(@Shary30032Dxn) reported
@Jessi_cacaca @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.
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BerndteDeTerste
(@berndtedeterste) reported
@O2 Still ******* crashing. Thank **** my contract is done in January.
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Ohdear22
(@Ohdear222) reported
@O2 DMs still not sorted - utterly poor service!
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Jo Woodbridge 🌈
(@SlummyMummy40) reported
@O2 If @carlsberg did mobile phone priority presale tickets, it wouldn’t be the **** shower that is o2! You’re absolutely USELESS!
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Andy
(@H0rr0r1c0n) reported
@y_brannigan @O2 Awful service isn’t it! Not even a update saying when it’s gonna be up and running again
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Sarah Richelle
(@Roo88Sarah) reported
@O2 is your app still down? I still can’t log onto O2 Priority?
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Wayne Butler
(@wbutts73) reported
@O2 How can your app & website still be down 7 hours later !! Absolutely appalling. Don’t promote pre-sale if you cannot provide this service .
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Sir. Thats Nice KGBE, MBE.
(@Billy74282082) reported
@BelfastLive Fecking disgrace! @O2 has totally let the customers down - their priority service for tickets etc. is a total shambles. Folk are using other sites to buy tickets already but at higher prices. Well done @o2 you’re a clown company
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Bethany Eaglen
(@BethanyEaglen) reported
@O2 7 hours later… still not working
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Paul Burton
(@PaulBurton9) reported
@O2 I'm in the USA and can't connect to make calls. Please help
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sarah bird
(@ladybirdavfc) reported
@O2 I have just called your customer services who have stated that the site has been down since this morning, that there is no access for ANYONE via the website or apps. It is an issue being worked on and they have no indication of what time it will be resolved??
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Amy 🧣🪩
(@amyrebeccatweet) reported
@O2 how is your priority issue still not fixed please it’s been a whole day
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_the_rainbow_believer
(@BelieverRainbow) reported
@O2 My app won’t load or phone or iPad. Useless. Having been an o2 customer for years surely o2 mobile holders should have access before virgin media.
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alex mcdonald
(@duplicated2210) reported
@O2 @secvoive It's time TICKETMASTER was BROKEN UP esp after their corrupt merger with live nation. For 02 not to be able to handle or fix the issue 8 hrs later is absolutely LAUGHABLE. Do we get a refund on our monthly bill?
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