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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Walsall, England 1
London, England 27
Whitehaven, England 1
Blackburn, England 147
Tamworth, England 1
Bangor, Wales 1
Preston, England 3
Hawick, Scotland 1
Basingstoke, England 1
Worcester, England 1
Chatham, England 3
Great Dunmow, England 1
Birmingham, England 7
Mansfield, England 2
Deal, England 1
Kingston upon Hull, England 2
Salford, England 1
Glasgow, Scotland 15
Ascot, England 1
Sheffield, England 3
Wakefield, England 1
Hemel Hempstead, England 2
Cambridge, England 1
Nunthorpe, England 2
Liverpool, England 1
Tipton, England 1
Coventry, England 1
Manchester, England 5
Crieff, Scotland 2
Farnborough, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Katostevens
    Katosaurus (@Katostevens) reported

    @O2 is your website down? I’m trying to log in and it’s going nowhere

  • jobeone1983
    Joanne (@jobeone1983) reported

    @O2 My Mum got a new phone but her number didn’t transfer over. They tried 3 esims and she still has no network.

  • lestereverton80
    ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can I have some help please

  • Laurvy
    Lau (@Laurvy) reported

    @O2 You have connected me today and I haven’t even got my SIM card yet so I am now left with no mobile network, I also can’t sign into anything as it’s on a loop asking for a passkey, as a new customer I am regretting switching to you already

  • NRSmith167
    EnochR (@NRSmith167) reported

    @O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.

  • GhostzEdge
    Ghost (@GhostzEdge) reported

    @ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better

  • Nicolef1Penney
    Nicole Penney (@Nicolef1Penney) reported

    @O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …

  • monteirobenitaa
    nitaa (@monteirobenitaa) reported

    The service in Richmond is so crap I can’t work out whether it’s the area or @O2. I cant even send iMessage using data inside my house it’s ridiculous. What network provider has better coverage pls. I’m cancelling this contract today

  • LashbrookLushes
    Glen & Jo (@LashbrookLushes) reported

    @O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic

  • xlilyyrobinson
    L🍒 (@xlilyyrobinson) reported

    Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 six days u have done nothing to get this issue sorted. You have been reported with immediate and if u don’t get this sorted today without fail. Further action will be taken against u. You’re ******* deranged if u think not doing anything sort an isssue in 6 daysacceptable

  • ApsoMollie1
    🌈The Real Miss Mollie Apso🌈 (@ApsoMollie1) reported

    @DavidWilding271 @PipTheDog5 @O2 They both use the same o2 network.

  • ceeveepee
    Charl (@ceeveepee) reported

    @O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.

  • larrythehook
    Riemenschneider’s Horse (@larrythehook) reported

    @O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 Most phones from 2020+ actually support eSIMs! What phone are you rocking? We might be able to help you out 👀

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