1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Outage Map
O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More
Check Current Status

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 10
Hemel Hempstead, England 2
Cambridge, England 1
Nunthorpe, England 2
London, England 28
Liverpool, England 1
Tipton, England 1
Blackburn, England 161
Coventry, England 1
Manchester, England 8
Crieff, Scotland 2
Farnborough, England 2
Sheffield, England 2
Kingston upon Hull, England 1
Chatham, England 2
Edinburgh, Scotland 3
Leicester, England 2
Hackney, England 5
Cowes, England 2
Belfast, Northern Ireland 4
Petersfield, England 1
Leeds, England 3
City of Westminster, England 2
City of London, England 5
Winchester, England 1
Stratford-upon-Avon, England 1
Fleet, England 1
Southport, England 1
Blackpool, England 1
Halifax, England 8
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jobeone1983
    Joanne (@jobeone1983) reported

    Over 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……

  • 1980Ally1603
    ally connor (@1980Ally1603) reported

    @O2 still no service after 3 days… call after call with no resolution. Really poor

  • smudge90210
    smudge90210 (@smudge90210) reported

    @1stSimona @O2 It’s awful isn’t it

  • SouthernCazza1
    Carole ☘️ (@SouthernCazza1) reported

    @O2 I've now received an email from you stating that you have disconnected my number as per my request. What request? I didn't request disconnection! Why would I? I've then rung your customer service from my neighbour's phone only to be told it could be 7-10days before resolution

  • Lauren_Rachael1
    ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported

    @1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home

  • Maenie
    Maenie (@Maenie) reported

    @RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.

  • BladesOli
    Oliver (@BladesOli) reported

    @1stSimona @O2 I’m with you! It’s awful! Trying to find any details is like a minefield. Plus lately o2 coverage has been shocking compared to other providers in multiple areas not just my local area.

  • CHRIS196213
    CHRIS (@CHRIS196213) reported

    @1stSimona @O2 Agree since merger it’s awful all of it signal app the lot. We are also with virgin for tv and broadband and that’s awful too

  • aussiebhoy88
    Wes (@aussiebhoy88) reported

    @O2 @CamillaLatham30 Fix the app it's dogshit

  • Philysmok
    TopBoy Gooner (@Philysmok) reported

    @O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @RichardPaulBonn Absolutely disgusting TEN hours been waiting for a response to dms and for u to get the issue sorted. Worst so called customer service ever award goes to you

  • Oluebube49496
    Oluebube (@Oluebube49496) reported

    @O2 However, the SIM still cannot register on any network and shows “Selected network unavailable.” The SIM is detected properly by the phone, so I would like you to please check: whether international roaming is enabled on my line, whether the SIM is still active,

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    @O2 I do wish you would notify customers when you are going to do 'work' that will completely remove any phone signal. 6 days and counting with no phone signal. 🙄

  • Dougie_W79
    Dougie (@Dougie_W79) reported

    @O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore

  • jc5415
    John Coombs (@jc5415) reported

    @O2 I have transferred to o2 but my number transfer hasn't been scheduled (I entered all of the details correctly and it's on the system). It's very difficult to get help with this. Can you help?

Check Current Status