O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Galin Kolev
(@Sun_Lord) reported
@O2 That is not a reply mate, you’re all useless support
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Rachael
(@Rachael08984329) reported
@O2 @MarkEvansO2 No problem - Will do. Who is the new CEO? @LutzSchueler ?
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Oliver Mark Holmes
(@OliverMarc_) reported
@O2 trying to speak to a manager is proving too difficult. No support. Little to no coverage in my area, vulnerable children to support. Need to cancel this contract .Poor show. @Ofcom
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Shreen H
(@ShreenKatie) reported
@O2 already regretting changing providers to you!! Why is it so hard to get through to a human without the phone being put down!!!
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Danny Ward
(@DannyW4491) reported
@SkyHelpTeam @SkyUK @O2 Can all go in the bin. Their little Priority/Sky VIP schemes are nothing but cons. Can’t wait to terminate my contract with these money grabbing scam merchants.
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BIG J
(@ak_Jindu) reported
@Kevin57609657 @yabaleftonline @O2 Lol na rubbish you Dey write o bro, you just Dey compose rubbish, go to o2 website and read their guidelines to shows, how do you even maintain social distance in an afrobeat party, are you that strong willed not to want to dance? Fink get a jotter take things down before you waa
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Whitney
(@whitterz_b) reported
@O2 absolutely fed up with o2 signal. Been across the country and constantly got 3G or nothing. Not even 4G when my husbands EE phone has signal. Might have to look elsewhere after 15 years loyalty. Who’s the best mobile provider for signal?!
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𝕾𝕵𝕻
(@SJP1905) reported
@O2 I already know you’ve mugged it with my £68 a month for 3 years contract…but the amount of times I have awful internet connection when I’m out is ridiculous
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Psh🤠
(@pshpea) reported
My data is so dead rn 😭 @O2 fix this network NOW
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ChristieLou Owen
(@MrsO_007) reported
@O2 why is my mobile data not working.....
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Roisin
(@Roisin_Daines) reported
@O2 where do I make a complaint to because the people working on your phone don’t listen! #worstcustomerservice
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Meg
(@MegAtBrunch) reported
@O2 I have never known service or signal as shocking as yours! Passed from pillar to post and spoken to 100 different people it’s a joke!
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Martyn
(@MartyL69) reported
@O2 probably the worst customer experience ever. 90 minute wait in one of your shops to speak to someone 👎🏻
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Ashleigh
(@canine_to_five) reported
@O2 my data has been down for over 24 hours.Says there is a mast down in the area,please can you let me know when this will be fixed as I use my phone for business.Please reduce my next bill for this inconvenience.
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James
(@jmcclaf) reported
Hey, @DisneyPlusUK any reason why when @O2 put me through to your advisor (because I can't activate my account) he just decides to hang up as I'm telling him the issue? #nothappy
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