O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@sazziemyster) reported
@O2 big shout out to the service received in your sittingbourne branch today @ 5pm for a sim change and address update. Top notch quick service! We are quick to moan for bad service but for a change nice feedback on great at service. Please feedback to store - area manager!
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Jennifer maria
(@cherrydoll1) reported
@RossUKRFC @O2 I’ve been with @O2 for years and never got one 😩
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Nicola Baxter
(@Baxter_Nic) reported
@O2 Can you help me please? I have no data but it’s shows that I do? I have DM you and then been ignored
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bea
(@bethanyhake) reported
Does @O2 have signal literally anywhere ????!!
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Chris Newsham
(@Newsh15) reported
@O2 is there a problem with the website/app can’t seem to log on??
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lisa guy
(@lisa6974) reported
Still not working. @O2 sort this out please!!!
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Josh Fairhurst
(@JoshFairhurst13) reported
@O2 what is going on in Wigan for signal at the minute I’m spending £95 a month for this really would like to switch networks but can’t as I will need to pay off my contract ,this is shocking this has been like this for 2 weeks now when is their actually going to be a fix!!!!!
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Harry Robinson
(@hazmadman) reported
@O2 Everywhere I go, even with o2 signal boosters at work my internet seems to struggle
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Emma Wheeler
(@Emmawheeler1969) reported
@O2 i have been on hold for 1 hour to sort a payment, o2 iver charged once again. I will never recommend them
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Simon Shanley
(@SimonShanley) reported
@O2 why is there still next to no signal Blackpool FY1 Adelaide St. Albert Rd Central Drive Coronation St etc.? 3 years ago I complained and still no better. Makes life so difficult picking family up from town. If it does connect there is no sound. No 4g either. Same on 3 phones.
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Si
(@S_man1584) reported
@O2 help! why is it my wife can use her PAYG credit to pay for iTunes but when I do the same for my method of payment it declines and inturn ends up charging me from my bank! You’ve now cost me £13.98 that I could’ve done without. I want to use up my credit!
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I am just me
(@andy_uk44) reported
@O2 @BernardKareemma O2 can you please answer and help me please
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pilot lyons
(@LyonsPilot) reported
@O2 I actually only wanted to change my device but as I've not been able to get intouch with someone to request it, I've had no choice but to cancel it and return it
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jason jones
(@jasonjo08513885) reported
@O2 It’s not just my phone. If it was I’d try it. My partner. Family and friends are all suffering with bad signal. A friend even returned and cancelled her contract 3 days after joining
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Louisa ⭐️⭐️
(@pawseygirl) reported
Seriously I have never known one phone mast to have so many problems, it always seems to be broken, I reckon I should get a discount from @O2 for the amount of times it’s down
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