O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More

o2 Hero Image

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 28
Blackburn, England 27
Glasgow, Scotland 25
High Blantyre, Scotland 14
Batley, England 13
Hackney, England 11
Halifax, England 11
Hammersmith, England 9
Birmingham, England 7
Manchester, England 6
Todmorden, England 6
Hebden Bridge, England 6
Ventnor, England 6
Leeds, England 5
Belfast, Northern Ireland 4
Oldbury, England 4
Bristol, England 4
Airdrie, Scotland 4
Sheffield, England 4
Colchester, England 3
Reading, England 3
Derby, England 3
Bolton, England 3
Croydon, England 3
Nottingham, England 3
Portsmouth, England 3
Leicester, England 3
Crawley, England 2
Maidstone, England 2
Kirkwall, Scotland 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CCp3_CCp4 C&C Cullen (@CCp3_CCp4) reported

    @O2 Hi, o2 signal not so good at home for the past while, was reading about Wifi Calling, says it's active on the MyO2 app, but inside my phone's service menu the option is greyed out. Can you help please?

  • Gallovidian Anthony Duncalf (@Gallovidian) reported

    @O2 Yes have done that - apparently problems with local mast and your engineers MAY be on to the problem already. Please send bread and milk in the meanwhile.

  • Sophiae007 Sophia Mackie Ellis (@Sophiae007) reported

    @O2 I have zero reception and have done all morning. I cant make or receive any calls. 4G dropping in and out. I've had no info of problems in my area and I can't check using my phone. Any help please?

  • MelctidMelissa Melissa (@MelctidMelissa) reported

    so @virginmedia offered me a upgrade, sent me a new sim card with o2 which I have never used or activated. just checking my bank statement and @O2 have taken money out for the past two months, just rang and they can't help me as I can't verify the mobile number of the sim card

  • FoxFyrePhotos 𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸 (@FoxFyrePhotos) reported

    @O2 Two scam O2 calls in the space of a minute. First from 01823 702005 (Taunton) very bad line & thick Indian accent. She then said she would call from another line & hung up. Then a call came from 0131 367 0598 (Edinburgh) so figured it was a scam & have blocked both numbers.

  • mike9001985 Michael (@mike9001985) reported

    @O2 how many months is it going to take you to fix the mast at NG95HN 2 months have passed and i keep getting texting were trying our best.... Theres a few bushes in the way at best!! BLOODY SORT IT

  • apuleius Joanna Atkin (@apuleius) reported

    @O2 I think you should highlight this on your travel page as lots of o2 customers seem to make this error. I’m in my 70s and had no idea until my son changed the settings for me. Can you not waive charges as goodwill gesture I’ve been am o2 customer for ever …

  • xebykceb Becky 🌈💙🇺🇦💉💉💉#FBPE (@xebykceb) reported

    @O2 Done all that. I’m really not that bad with the technology of my phone. That’s why I can’t get my head around this!

  • Jarners Kathryn Buckingham (@Jarners) reported

    @O2 Yes. She told you that the phone was stolen and she would have to pay £xx amount to cancel the contract or continue paying monthly up to the point of the contract end. She agreed to continue paying monthly but explained she wanted all payments to cease June. They have continued.

  • CBordewey Charlotte Bordewey (@CBordewey) reported

    @O2 I need someone to deal with a payment I physically cannot make as nobody is ever available on the phone. It says you'll text me a number but never do. I'm at a loss as to how I can sort this. I've called daily since the start of the month

  • b4rtw Bart W (@b4rtw) reported

    There is coverage by @O2 at @Gatwick_Airport but the network is incredibly slow, has numerous dead spots and/or doesn't work at all. Very frustrating.

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Do NOT ask for a postcode @O2 - there is NO 4G or 5G in Plymouth. You have NO coverage and I'll go to court to prove it. It's like a village down here.

  • benfitter Ben Fitter-Harding (@benfitter) reported

    @VodafoneUK @O2 there continues to be no service in the middle of Canterbury high street on the network that O2 provides for both of your customers.

  • Jewkneeor Matthew Collins (@Jewkneeor) reported

    @GeorgeCowan @O2 @VodafoneUK My wife and I are having the same problems. I’m O2, she’s Vodafone.

  • GoosePlays20 GoosePlays20 (@GoosePlays20) reported

    @O2 amazing signal at bitlins Skegness LOL, send me a free blue robot teddy, very poor service out here. Having to use Wi-Fi cuz of how bad signal is

Map Check Current Status