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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 94
London, England 22
Wakefield, England 1
Penzance, England 2
Nottingham, England 2
Hammersmith, England 6
Slough, England 1
Hackney, England 3
Trowbridge, England 1
Stafford, England 1
Hounslow, England 2
Godalming, England 1
Saint Andrews, Scotland 1
Burnley, England 1
Glasgow, Scotland 9
Leicester, England 1
Southampton, England 1
Dunfermline, Scotland 1
Telford, England 2
High Wycombe, England 1
Leominster, England 1
Bracknell, England 1
Rochdale, England 2
Peacehaven, England 1
Bristol, England 3
Edinburgh, Scotland 1
Mansfield, England 1
St Albans, England 1
Richmond, England 1
Southminster, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ClimateScammers
    PLODDY 🐷 (@ClimateScammers) reported

    @kokeshimum @O2 I left O2 after ten years because it turned to ****. They made it as hard as they possibly could to leave which just served to anger me more. I switched to 3 network (two years) £21.50 pm unlimited it's perfect.

  • Wrightoe
    Paul (@Wrightoe) reported

    @kokeshimum @O2 I’m Hudds too. Signal has been shite for a couple of years now. But hey ho, no trains but replacement bus service, terrible council services, rats running riot. However the council spent £250,000 on the weird flower pot metal things in town centre.

  • Mighty_Tinman
    Mighty Tinman (@Mighty_Tinman) reported

    @kokeshimum @O2 Why on earth have you stayed with O2 for 15 years? Of the 4 (now 3) operators, they are easily the worst.

  • pridgway65
    Pridgers (@pridgway65) reported

    @kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.

  • _junal
    These days (@_junal) reported

    @kokeshimum @O2 The government told all the operators to remove Chinese components from masts due to spying fears. Replaced with substandard equipment. Not down to operators it's due to government interference.

  • wakeyrule
    Grendel (@wakeyrule) reported

    @kokeshimum @O2 Because big companies care more about servicing their manager bonuses and shareholders dividends than providing a reasonable service.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @Mally_DB @O2 It's ****** and they don't know how to fix it. I'm going ombudsman now

  • theveryrea51631
    theveryrealstuart3 (@theveryrea51631) reported

    @seagullsim @O2 You can't. There hundreds of thousands of customer service staff soread across 4 nations, none of whom have good English.

  • kirbali72
    Alistair (@kirbali72) reported

    @kokeshimum @O2 I live in Norfolk the signal is terrible here. I use EE and Vodafone (work and own phone) neither are great. Travel in Europe the phone signal is much better !

  • _unidropout
    uni drop-out✨ (@_unidropout) reported

    @MJJHunter @O2 This is how I’ve been recently, I’ve been to a few major cities in the UK and just have no service anywhere it’s ridiculous

  • PhilipBD
    Phil BD (@PhilipBD) reported

    @O2 why is the mobile coverage in CM23 so very poor?

  • squigly1971
    Squigly (@squigly1971) reported

    Try dealing with @O2 when something goes wrong abroad. They failed to provide the service I renewed my contracts for, then turned it into a catalogue of poor advice, broken promises, endless delays and a complaints process that doesn’t even work. Completely unacceptable.

  • lewisbyers92
    Lewis Byers (@lewisbyers92) reported

    @o2 are ****…pass it on

  • kokeshimum
    Sarah (@kokeshimum) reported

    @pmw_77 @scampaboy @O2 Best ever yesterday. Absolutely no phone signal at Manchester airports brand new terminal 2. Could not connect to wifi. Couldn’t access tickets to check in for our flights. Had to go and stand outside to get a ******* signal. 😭

  • AdrianDewey
    Adrian Dewey (@AdrianDewey) reported

    @kokeshimum @O2 I was on on a boat out in the med off the coast of Turkey and got perfect 5g. Half a mile from my house in Lincoln and I don’t get a signal on o2. It really is a crap service

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