O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Elliot
(@IanRElliot) reported
@O2 does the Sony Xperia 1 support wireless charging?
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Linvin
(@Linvin23) reported
Poor customer service from @o2 has caused me to cancel an order if placed for upgrade. Now looking for new provider. Any recommendations?
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Amanda Coleman
(@amandab68) reported
@O2 are there issues with your app and website?
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sabrina farooqi
(@meraj82) reported
@O2 thank you to the 4 advisers that have either put the phone down on me or transferred me to bogus departments when I’ve tried to report fraud in my elderly mothers account! Nice one! 👍🏾 Any chance you can help? Or are you only interested in upgrades?
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Cotly
(@Cotly) reported
Hey @O2 this problem seems to be on you, despite you repeatedly telling me it’s not. Can we please fix this
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iKrushed
(@iKrushed) reported
@O2 My service is next to nothing everywhere I go, even into my home town. 1/2 bars IF that. 4g doesn’t work, I know masts are often down near my area, but that’s not good enough. My sim is only over a year old
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Ian Elliot
(@IanRElliot) reported
@O2 The 1ii and the 1iii both do support wireless charging though yes?
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Graham Austin-King (BBNYA 2020 Winner)
(@GrayAustin) reported
@O2 I can’t send or receive texts and I can’t get through to your customer service sept. Can you help?
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Jamie Freeman 🪓
(@jamiefreeman) reported
@O2 - how come I don’t 5g on my 5g phone when I’m in a 5g area? Help!
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x
(@fsk14x) reported
@O2 Hi! I have an issue with a order I just placed, could I get some help please?
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🍇
(@3bni1) reported
@O2 Issues upon issues I’m tired @O2
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Meg Moriarty
(@MegMoriarty) reported
@O2 the c-USB adaptor you sold me as part of my new iPhone contract has just exploded after 2 weeks of use, whilst I was sitting next to it. It’s damaged our plug socket, and broken my new charging cable. Luckily I had already disconnected my iphone. Who do I contact about this!
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Dandy Whorehol
(@dannie_maryjane) reported
@O2 can someone help? Ordered a new phone last night (the deal said it came with a Chromebook). Phones just been delivered but no Chromebook
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D
(@quatermass3) reported
@O2 O2.. the company that lies to its customers!!...over 5 months and Enfield 0pa en2 still only getting poor signals..excuse after excuse..lie after lie..and still poor signal..I have saved all their excuses and lies..now I will take this further!!...they don't care!..it's a joke!😡
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Jings, crivvens...
(@sunriseblade) reported
@O2 The reception has always been terrible and until you put a mast up this side of the hill it will remain so....
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