O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.
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Dave (@ChrisPen1980) reported@O2 your systems dont work. Just had eligible followed by declined for replacement phone. Can see others have the same issue.
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Devs (@Destr0yT0Create) reported@McDoogan83 @peej1975 @O2 Was for me managed to get my spin but it's down again now.
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N (@NathanCourtney9) reported@virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.
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Devs (@Destr0yT0Create) reported@O2 your blue Mondays has been down pretty much the entire day, r u guys going to fix it?
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Swc (@swchamp89) reported@O2 @ad_moran4 O2 have the Worst customer service, don’t bother. I think I’ve wasted over 10 hours in the last year trying to speak to someone.
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Hardeep Dhani (@HardeepDhani) reported@fatz68 @O2 Got the same issue
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Kirsty (@bezerinatour) reported@redshellybelly2 @O2 Im having the same issue
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𝐀𝐃𝐙 (@ad_moran4) reported@swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.
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Bob (@wonder_bob) reported@O2 @ad_moran4 💯 stay away from O2, signal is woeful everywhere. Sort your deal out with EE, you will regret it if you go to O2. I had loads of issues and raised incident tickets and they just kept saying there was nothing wrong. Useless network
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K (@xxk4yl2xx) reported@o2 how can i have full service/signal, full bars, with unlimited data- but have no internet connection?
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Antonella Riccio (@ar888) reported@ChallengeFaz @O2 They are awful
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Pam Holmes (@pammieh2003) reported@O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!
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Albert bez (@Albertbez544803) reported@O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months
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Elle Louise (@ellsbells181x) reported@O2 my account has been blocked for 2 weeks now and i cannot get in touch with anyone to help. left me 2 weeks without being able to use data/make phone calls. Absolute poor service
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