O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liberty Stella
(@LibertyStellaH) reported
@O2 hi, my data is not working. Why is this?
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Joshua Halliwell
(@Halliwell80UK) reported
@O2 Instead of paying a social media team to share this rubbish how about making them accessible to ex customers that are still having issues with your company?!
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Shane Bonehill
(@ShaneBonehill) reported
10 years with @ThreeUK been with them since they were only a small company. Now can’t match a deal on a iPhone 13. Well bye bye, no loyalty shown to a customer. I’m off to @O2
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bolyki
(@bolyki01) reported
@O2 No point, it’s your network. As you see it’s full signal. The mast was next to me.
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Jay LCFC
(@Jay2smooth21) reported
@O2 Hi. I just received my new sim and I need to swap my number but the service is down? When will it be back up and running ? Thanks. J
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Hagrid’s Hut
(@HagridsHutStore) reported
@O2 I got a Priority code for ODEON this Sunday as a kids showing, but it’s not working and @odeon don’t seem to have a customer service number. Any advice?!
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Lubo
(@luboto) reported
@O2 how can I contact you - I need help with lost sim
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Sloodwrangler
(@Sloodwrangler) reported
@O2 any hope of reliable information about what is going on in my area? No/intermittent signal all day. Text earlier in week saying working in nearby postcode. Now another one saying working next week! Just what is going on and why can't you give reliable info? @Ofcom
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fionamusicinthelakes
(@fionamusiclakes) reported
@O2 It made me smile! We have terrible O2 coverage here. My TOWN is not in the Styx yet I had better coverage in the Borneo jungle & Costa Rica rainforest than I do here in Grange Over Sands, rarely full 4G,usually partial 3G, 5G Dream on! Maybe you were fixing that?Nope. Only 2 bars
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Destiny
(@x_destiinyy) reported
So, its come to this @O2 - absolute horrible company. I will be going public with your lack of customer service until you actually do your jobs properly. Its been 4/5 years. @Ofcom might want to look into this too :)
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Tommy_Mx
(@IndranilDeb14) reported
@O2 shop closed at strand. Pls cancel
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𝕷𝖚𝖓𝖈𝖍𝖒𝖔𝖓𝖊𝖞 🇪🇺 💙 🇺🇦
(@LunchMoney_Al) reported
@O2 That's fine. I've moved on, literally. I'm not in the same place, now have a working 3g signal.
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Nikit Malde
(@NikzMalde) reported
@O2 o2 is a very dishonest network
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nightanddaygr
(@nightanddaygr) reported
@O2 I have been through the network tips to no avail. The data speeds have been abysmal latelyin the centre, plz fix that asap. Connecting to hotspots is not a solution, we got a data allowance for a reason and we should be able to use it.
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Ranjjohal
(@ranjjohal27) reported
@O2 I am so annoyed with your company. You have the audacity to take money from my account when I returned the handset within 14 day cooling off period. You took money out of my account when I'm NOT even your customer. You have a very very poor customer service centre.
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