O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MrMcDonald
(@MrMcDonald5) reported
Must be on an @O2 signal it’s a pile of **** #ThisMorning
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MeenaMark
(@MeenaMark1) reported
Hey @O2, I try to do everything I can to cut my carbon footprint #O2VsCO2 . Hugging a tree , cleaning the plastics around it. Breathing out cO2 to help.
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Emma Williams
(@maisiemoosmummy) reported
@O2 I’ve been trying for 2 days to pay my bill by debit card I’ve tried 3 different ones, and you keep declining it. I’ve spoken to my bank and all okay my end. I can’t get through via phone help!
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Ashleigh (Quiche)
(@PotterJane) reported
@O2 had a customer complaint on this morning just now. Great opportunity to get this fixed #ThisMorning #MartinLewis
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steveo131
(@steveo1312) reported
@O2 1/2 I have, and I left because I was told there was “ongoing work on a mast, in my area” This was ‘ongoing’ for a year and I was told I would get compensation. With the greatest of respect (honestly!) I wasn’t looking for compensation. I’m with a different network now. I cannot
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Connie
(@chirpyjoiner) reported
@O2 I dm’d yesterday and have had no response. I’m disgusted with the customer service I have received from you. I’ve been a loyal customer for over 10 years and I’m at my wits end with your company and how they treat their customers. Can someone please respond to my DM asap
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sarvary
(@sarvary70) reported
@O2 your data coverage in Exeter Devon getting so bad , time to change the provider I think.
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chrissiemissy
(@chrissiemissy1) reported
@thismorning I'm glad to hear @O2 resolved the issue your caller mentioned. I'm still waiting for @EE to do the same as I currently have the exact same issue!
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Sarah Playforth
(@PlayforthSarah) reported
@O2 It has never been set up only contract payment
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Jemma
(@jem_jem_13) reported
@O2 I dread to think how you deal oth customers who have harder issues than mine seriously SHOCKING
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𝙶
(@19_GDon_11) reported
@O2 Try sortin your shite signal out first u robbin bastards
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Ian
(@ScruffyJiver) reported
@O2 Sharp practice, and disgusting way to treat a loyal customer of over 3 years.
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ℝ𝕊𝕏𝕀𝕏𝟠𝟜
(@RSXIX84) reported
Oh dear, @O2 did this to me too! They are absolutely shocking and one of the worst companies I have had dealings with... #ThisMorning
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Jaymil
(@Jaymil91) reported
Dear @O2 Philip Schofield has pleaded for you on the telly out of desperation for a woman who now has a poor credit score #ThisMorning
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Electric Car Fanboy Parody
(@FanboyCar) reported
@O2 Damn it, I have to replace my roof and windows again!!!
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