1. Home
  2. Companies
  3. O2
  4. Outage Map
O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More
Check Current Status

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sc077as
    Scott (@Sc077as) reported

    @O2 your phone coverage is absolutely diabolical!!! Sat in Bristol airport and have 4g and it’s about as much use as a chocolate fire guard. Pay for a 5g service and get nothing anywhere. Shambolic. #nO2

  • harryhpalmer
    Billion Dollar Brain #MDANT (@harryhpalmer) reported

    Wow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.

  • SteveJoyce14
    Steve Joyce (@SteveJoyce14) reported

    So it would appear to be official. There is no problem with the @O2 signal in and around Priestfield 🙄 #Gills #ActuallyGills

  • pmw_77
    Pauline Wardle (@pmw_77) reported

    @Cerberusbite83 @BelfastGiants @O2 The alternate with the logo from away wouldn’t be too bad. Very football / rugby style though

  • PeteKnowles_
    Peter Knowles (@PeteKnowles_) reported

    @O2 I have been hacked, my email compromised and deleted and your customer service lines are so bad - I’m trying to submit a complaint and your website won’t even accept it stating an error - total shambles.

  • _lliesl_
    Liesl_ (@_lliesl_) reported

    @joshjeram @O2 @davehpayne Indeed. After half an hour on the phone trying to get them to honour the prices ON THEIR OWN APP. I got offered a "special deal" as I am such a good customer. An expensive 24 month contract... The are an absolute shower. I'm moving provider tomorrow - one with a UK call centre

  • bombdiggy__
    nico 🏁 (@bombdiggy__) reported

    @O2 Kindly **** off. You’ve tried to investigate this so many times and failed then told me if I cancel my contract I’ll need to pay £300 remaining.

  • gary_derwin
    Gary Derwin (@gary_derwin) reported

    Is there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣

  • greg_bint
    Greg **** (@greg_bint) reported

    @O2 not a single child at the Boomtown festival on the O2 network has any coverage or is able to contact their family

  • zyonuk
    Jay (@zyonuk) reported

    @TakeThatClouds @O2 Ticketmaster are the same if you want to update your number on their system, they text a code to the number registered. Which is great if you still have that number, calling customer support is the only other option!

  • AlfieIVI
    A (@AlfieIVI) reported

    @willmcgugan @O2 They won’t fix it I’ve been reporting this problem since may 5th and I’ve still got zero access

  • Dylan103912
    💚💙 (@Dylan103912) reported

    @Blue_Collar2 @BelfastGiants @O2 Yes. I don't this **** annually for the next 10 years

  • karthika_gm
    Karthika_London (@karthika_gm) reported

    @O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒

  • paulblanch2468
    Fallingapartagain (@paulblanch2468) reported

    @The_Brave @O2 02 website is ******* atrocious cant log in because of suspicious activity, spoke to numerous people about it never gets resolved. They can suck my ****!

  • tommyhodge86
    1 (@tommyhodge86) reported

    @O2 and @Virgin you really make it hard work to access my own account with you. Happy to send the bills through no problem but trying to amend my plan, wow!

Check Current Status