O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PB1982 (@pb1982) reported@O2 @MikeModelsky lol sorry! Your service is appalling!
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Dan sutherland (@TheDesirePathUk) reported@O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.
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Pessimistic Astronaut (@purpleakai) reported@O2 your website AND your app are down. And dont tell me youre not experiencing issues, youre clearly talking shite. Embarrassing service.
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Dee Brown (@DeeBrow47820756) reported@O2 @happystokey The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.
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Lilith Tuylor (@lilith15016) reported@O2 You hang up on customers who seek to make a complaint.
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Robert Shaw (@alwaysshaw1) reported@O2 I always have issues and I’ve made so many complaints and they seem to never go anywhere. I can wait to leave you for good! #O2ARECRAP
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Rcmnsotp (@rcmnsotp) reported@O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.
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Paddy.og 🍌 (@PaddyWarburton) reported@O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.
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Liz Stacey (@LIZSTACEY15) reported@MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x
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Polaris (@Polaris_92) reported@O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!
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Lucia (@LadyLucia05) reported@O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.
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Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@RedRosesRugby @O2 How poor was that play, u14s at best.
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It Will Get Better (@GCycles1) reportedCongratulations to @O2 for having the worst App experience I’ve had for a long time and the least flexible plans around. I have three phone numbers with a combined monthly data of 120gb yet I cannot share that data across the three plans.
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reportedLast message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.