O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Smullen
(@vanessa_smullen) reported
@O2 No reply @O2 where is the customer service x free weekly cafe Nero coffee still not available for your customers and no offer to re issue the code! Not good not happy
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Nadine Diamond
(@NadineDiamond82) reported
@O2 been trying to get through to cancel my contract for 25 mins 😠
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me
(@PCgonemad1066) reported
@virginmedia so I'm joining Virgin broadband because I'm with @O2 and customer service is always brilliant with O2. It seems like virgin still has its own bad customer service. I'm within my 14 days, so does anyone actually like virgin broadband?
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alex rakhshani
(@alexcash909) reported
@EnglandRugby @O2 A 9,10 and 5 wingers, think we could be in for some trouble here.
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Cleany
(@Cleanyyyyy) reported
@VMO2News @O2 @virginmedia Fix ur ******* wifi i get ******* kicked off r6 every ******* time i could stick my ethernet into precum and get better results
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An Audio Engineer
(@SoundEngUK) reported
@O2 That link doesn't actually help, there doesn't seem to be anything which helps me register for wifi!
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Jenni Espey
(@jespey) reported
@O2 @kaphillips6184 I’m not signed in on any other devices and haven’t accidentally ‘used’ the code. It’s been saying voucher used all week. My partner has the same issue, and definitely hasn’t got priority on another device. We wondered if it could only been used after a week has passed, rather
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Lee Wilkinson
(@LeeWilkinson86) reported
@O2 Hi, do you still offer a £2 discount for Disney plus as an o2 existing customer?
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Ally F
(@AllyFothers) reported
@O2 trying to book &Juliet tickets but it’s not giving me anywhere to put in the code and discount doesn’t seem automatic. Help?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Ollie
(@olliesamyphoto) reported
@O2 Anywhere in south east London is horrific. Streatham is nicknamed the streatham black hole, I can stand next to your satalite dish at Crystal Palace and get bugger all, tooting is atrocious. Unless I’m in Covent Garden or croydon I don’t see why I pay my bill for poor reception
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princess knickers
(@princess_knicks) reported
@O2 is it possible to get an update on the mast fix affecting me? It’s been over 24 hours…
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camm on eileen
(@cammsuckks) reported
@O2 hi I have DM'd you about some information that I required in order for my insurance to process a claim on my phone, please could you help?
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Dan⭐⭐
(@LegsLevin) reported
@DeancarefreeCFC @ThreeUK @O2 They've absolutely **** themselves here.
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Sarah
(@sarah1clay) reported
@O2 I’ve never dealt with such incompetence in my whole life! No service since Sunday after a number change request due to stalking! Absolutely disgusting, I’m calling every day and getting a new moron every call!
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