O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 29
Blackburn, England 23
Glasgow, Scotland 13
Manchester, England 12
Birmingham, England 8
Belfast, Northern Ireland 7
Gloucester, England 7
Southport, England 5
Hammersmith, England 5
Halifax, England 5
Todmorden, England 4
York, England 4
Faringdon, England 4
Reading, England 3
Southwark, England 3
Swindon, England 3
Batley, England 3
Oldbury, England 3
Southminster, England 3
City of London, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
City of Westminster, England 3
Hackney, England 3
Northampton, England 2
Nottingham, England 2
Stockton-on-Tees, England 2
Lancaster, England 2
Rochdale, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JoBoClarkVoice Joanna Clark (@JoBoClarkVoice) reported

    @O2 how come my app was down all morning and when it was finally up and running all tickets for Peter Kay are sold out? Did the app not go down for everyone?

  • stevenrhowell1 steven howell (@stevenrhowell1) reported

    @O2 Sorry to those who weren't successful,that's a laugh I don't know who got these tickets as I couldn't and other people I know couldn't even get onto the site cause it was down all day and night for us !!!!

  • JayMan76 Jason Lewis (@JayMan76) reported

    @O2 App down and not working for 24 hours yet sold out.. Well done 👏 absolute joke. Guess we will have to buy one of these so called priority tickets for 10 times the price by touts now..

  • sonyakkyi Bird person (@sonyakkyi) reported

    @LukeAtaylor95 @O2 App glitched and bought me two tickets! Wtf

  • superthing Vincent 'Parody Account' Vega (@superthing) reported

    @O2 Especially as it turns out loads of non @O2 customers got tickets through a dodgy @gigsandtours link. What's the point of O2 priority and being an O2 customer if this can happen?

  • 007Magpie Kev (@007Magpie) reported

    @O2 How on earth have you sold 1 never mind sold out when no one could get on the app or the website have they all gone to 02 employees #peterkaytickets #02priority

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @O2 why is my network so rubbish lately 🤔 can't sign in to community, call ring out times out after 30 seconds, MMI codes don't work, O2 so crap since Virgin took over...time to move I think to EE...

  • markie_jay20 Mark (@markie_jay20) reported

    @O2 😡😡😡😡. Really poor

  • RichieBates6 Richie Bates (@RichieBates6) reported

    @O2 The pixel watch doesn't work on LTE does it on O2? If not do you have plans in the future to resolve this?

  • markswainson mark (@markswainson) reported

    @O2 Also how have you sold out and to who if the App was down as it kept telling me. I for one will definitely be looking elsewhere when my contract is up

  • 2sentencefilms Two sentence film reviews (@2sentencefilms) reported

    @O2 why can’t I get data coverage anywhere in the south coast?! The amount I pay a month it’s bloody shocking. Now affecting my work too as need to use data. Wouldn’t recommend using O2 to my worst enemy. Shambles

  • na5f5an Gee mac (@na5f5an) reported

    @O2 @Shortiesimone There was a bigger issue than force-closing the app would address. The web version was also coming up with the all-too frequent message these days that there was a fault, it had been reported, and come back later. There’s clearly a fundamental underlying issue yet to be resolved.

  • DGSaxon64 Daryl Groves (@DGSaxon64) reported

    @O2 Any chance that my phone may be able to accept calls sometime before the apocalypse? Day 14 since my number supposedly ported and still not working…should’ve stayed with @EE

  • akcollins92 Ashleigh Collins (@akcollins92) reported

    @O2 Your app has been down for nearly 2 days now so please explain how some got tickets when you’ve had technical issues hmm something sus is happening here

  • daneMjohnson Dane Johnson (@daneMjohnson) reported

    @O2 @O2 please can you answer? A Common question amongst those disgruntled customers who have been let down by your service is simply this....how can tickets sell out if the app and website isnt working to purchase them in the first place? Youve seriously failed here

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