O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jemima Jane
(@Mimie_13) reported
Beyond sick of never being having any signal, or having 5G and literally nothing loads. Years ago this was never an issue @O2
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Chris B
(@ckb0001) reported
Hey @O2 keep getting problems doing online and phone top ups… do you have any issues or could it be a new account setup issue please?
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Amy
(@avs1188) reported
@O2 The app took me to Twitter/x for help, how useless
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Jane Beesley
(@Jmrplus4Jane) reported
@O2 I am having a phone delivered and you haven't sent me a pin for the delivery please help as yesterday couldn't be delivered yesterday as pin was sent to old phone which isn't working
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Cove View
(@CoveViewHoliday) reported
@O2 Please could you advise? Will #O2 be reducing my bill for the days that my service is being interrupted this month by your local maintenance works? As #O2 will not be providing service on those days, it would be fairer if I don’t pay for the interrupted days #O2down
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🌔🦜🐧🦢Celeriya🦢🦚🐬🌠
(@TheCeleryLady) reported
@EE Is it okay if I text from my @O2 sim, because the EE coverage is totally down for all of us
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Russ Purdie
(@RussPurdie) reported
@O2 I cannot sign in to my account ??
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Leah
(@leilahface) reported
@O2 I am currently in Ireland, I have network but no 3G/4G/5G coming through - I have tried restarting my phone and turning mobile data on and off but nothing is working
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Natalie Booth
(@nat_1983) reported
@O2 I’ve already emailed your customer service team with no response. Any ideas as to what to do as I don’t want this customers debts or any other issues at my door?
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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David
(@davidtcfc) reported
@O2 how bloody hard is it to make contact with customer services. 4 days now and nothing. The new virgin o2 app is as much use as a chocolate teapot
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***✊🏻🏴🇬🇧🇺🇸✊🏻
(@Gitsno1baby64) reported
@O2 Why are your customer services closed????? It says they're open til 9pm!!!!
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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Kathryn
(@misskleese) reported
@O2 hi I've had my Google Pixel Pro 9 Plus only 8 months and the phone is shocking. Really slow, glitches in certain apps, no where near storage capacity, and updated.
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Cath Deans
(@cathdeans) reported
@O2 Our son has epilepsy and cannot drive. Does that mean he’s not welcome as an O2 customer?
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