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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 95
Telford, England 1
Dumfries, Scotland 1
North Shields, England 1
Musselburgh, Scotland 1
Exeter, England 1
Wilmslow, England 2
Louth, England 1
Salisbury, England 1
Norwich, England 1
Croydon, England 2
Glasgow, Scotland 12
London, England 36
Middlesbrough, England 2
Great Malvern, England 1
Oxford, England 3
Halifax, England 7
Birmingham, England 7
Manchester, England 5
Hammersmith, England 7
Belfast, Northern Ireland 4
Market Rasen, England 1
Dundee, Scotland 1
Falkirk, Scotland 1
Bodmin, England 1
Whitehaven, England 3
Wisbech, England 1
Dartford, England 1
Grays, England 1
Lincoln, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SadBoiSimm
    Saturn (@SadBoiSimm) reported

    @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.

  • katie080487
    Katie Hunter (@katie080487) reported

    @O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Looks like it's Ombudsman time this evening @O2. Two of them in fact. Can't speak to anyone at O2 as English is not their first language, totally unacceptable! No refund means the problem was never resolved! All you do is lie and I have the proof! #evidenceforombudsman

  • isaacgrinnell
    Isaac Grinnell (@isaacgrinnell) reported

    @O2 @fiyero I'm sorry having the same issue

  • Asa1992Scott
    ASA (@Asa1992Scott) reported

    @JuniorEvo100 @sky @O2 Terrible!!

  • 88TomTom
    Tom Tom (@88TomTom) reported

    @O2 Can someone please help sort an issue. I’ve been waiting over 3weeks and the call centre said there nothing they can do and have submitted a new ticket and I need to wait another 2weeks! CIT-A399507 & CIT-A407913.

  • caglaayn_
    Çağla💎 (@caglaayn_) reported

    @ellsbells181x @O2 @Myles_Nerd1 might help

  • JeromebIXIII
    Jerome (@JeromebIXIII) reported

    @O2 @IanColley007 That still didn't help me

  • MsSen13623740
    Ms Sen (@MsSen13623740) reported

    @O2 no signal for the last few months 🥲

  • SarahDruscilla
    Sarah Loughran (@SarahDruscilla) reported

    @O2 Thanks I used it & we get “good outdoors”. That is a definite reduction in service as it used to be good in & outdoors. Why have we experienced a reduction in service?

  • KerZE87
    emze (@KerZE87) reported

    o2 this is getting ridiculous now either you sort your signalling issues out in my town or refund me monthly bill for the service you haven’t been providing for WEEEEEKS @O2

  • peej1975
    Paul Johnson 🦉 (@peej1975) reported

    @McDoogan83 @O2 Still down !

  • jennyc14
    Jenny Cockett (@jennyc14) reported

    @O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?

  • naomimilward41
    Naomi Milward (@naomimilward41) reported

    @O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience

  • Ladytelp
    Nilla (@Ladytelp) reported

    What a joke @O2 trying to upgrade my @sonyxperia phone and you only offer iPhones and Samsung you lost me as a customer now! Was a nice 17 years of using you but remember not everyone wants iPhones and Samsung products

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