O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 31
Blackburn, England 21
Glasgow, Scotland 9
Birmingham, England 8
Gloucester, England 8
Manchester, England 6
Belfast, Northern Ireland 6
Southwark, England 5
Hammersmith, England 5
Hackney, England 4
Northampton, England 4
City of London, England 4
Nottingham, England 4
Halifax, England 4
Southport, England 4
York, England 4
Faringdon, England 4
Stoke-on-Trent, England 3
Bournemouth, England 3
Cambridge, England 3
Wandsworth, England 3
Edinburgh, Scotland 3
Swindon, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3
Llandrindod Wells, Wales 3
Oldbury, England 2
Harringay, England 2
St Albans, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • JustinJamesDJ Jj (@JustinJamesDJ) reported

    Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.

  • JustinJamesDJ Jj (@JustinJamesDJ) reported

    Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • JustinJamesDJ Jj (@JustinJamesDJ) reported

    Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.

  • JustinJamesDJ Jj (@JustinJamesDJ) reported

    Just changed my sim only contract with @O2 (20+ year customer) & if my maths are correct with their £2.50 every year increase which wasn’t mentioned in ten years my sim only contract will be over £60p/m. Always read them T&Cs in the email 🙃 Madness.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

  • KumbullaMonty Monty Kumbulla (@KumbullaMonty) reported

    @O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.

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