O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Watson-Humphreys
(@JohnWatsonHump1) reported
@O2 how can something be working fine then when you get a recycle quote its not! It will be your fault if there is damage. #somethongquitenotright #cowboys #notahappycustomer
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Ryxn (A.K.A Jacob)
(@ryxn93) reported
@O2 how am I supposed to return the faulty device you all once again sent me when the bag you sent isn’t big enough? Sort your **** out Karen!
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elysia 🍋
(@elyysiaa) reported
@O2 Your customer care team are the worst in the whole entire world. I have never been more disappointed with a service in my life. Considering it is a stressful issue I am dealing with, I would have thought your advisors would have been more competent.
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TheAifaZi
(@TheAifaZi) reported
Is O2 network down in London? @O2
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𝘽𝙚𝙚 ⟭⟬⁷ masterlist.📌
(@ratedxbangtann) reported
@O2 Hi this didn’t help at all I know there is a strong connection in my area but my phone ignores it, and I don’t understand why
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Adam Tries
(@adambulance) reported
Been waiting since January for @O2 #fraud team to call back over YEARS of unauthorised payments. Even after reporting, I've been charged again. Today I've been hung up on twice by #CustomerService just for asking to speak to the team. Can anyone at @O2 help?!
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 Can you fix this???????? I need to use my phone
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Clive Evans
(@wjwclive) reported
@O2 Still no service today???
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 I’ve done that four times already. I called customer service and he said he did it but it’s not working. Can you please do it ?? I have the payment number
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u find as he’ll i wont you
(@mynoseisblockt) reported
@o2 wtf is up with u
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Kevin M Arnold
(@kmaonline) reported
@O2 new sim and no signal at home how do I cancel my contract, helppppp
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Ollie Caveney
(@olivercaveney) reported
@O2 I have done, no change. Others reporting similar issues in the Staffordshire area
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ultramanfighter
(@ultramanfighter) reported
@O2 need help it’s saying I have no network postcode hp2 please help it unfair that I pay for this and not able to get people call me
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smule
(@smuley_) reported
@O2 please can you help me with my account. I’ve been unable to get on to myo2 for some time. Please could I DM you?
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Helen Langford
(@glassangels) reported
@O2 is it possible to claim a compensation payment or bill refund if I have no signal because a mast has been removed near where I live? I can no longer make or receive calls. Thanks
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