O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@TezzaBelle88 @O2 Oh look @O2 it's like the myo2 payment integration is not working.... You know, that thing I told you about 4 months ago...
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Taylor's Removals. (@HeidiBurroughs) reported@O2 Doesn't let me DM you but keep getting every so often over last few days no service it comes back later on but it happened again this morning whilst I was out and I was trying I access a return label on my phone for a parcel I was returning to someone
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Simon (@Lava087) reported@O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!
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Christian O'Malley (@COMalley2017) reported@o2 @TicketmasterUK The O2 priority link for Shed Seven is not working. It keeps sending me back to the priority app. Please advise ASAP
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Mr Paul Goddard Esquire (@onemoreday1966) reportedJust nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!
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John Minto (@Minto86) reported@O2 can you help, I am trying to buy action bronson tickets and I am stuck in a loop where it goes to ticketmaster but the back to priority app
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Alison 🎀 (@its4lison__) reported@O2 priority link not working for pre sale concert tickets, click on it & it takes you to Ticketmaster, then says click on the o2 link & it takes you back to the priority app…not good!! 🤬
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samovarian (@samovarian) reported@mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.
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Cal (@Calh48) reported@mhewson_MCH @O2 Especially as the service is absolutely shocking. Go into a city centre and can’t connect to anything. Ifnindidntnhave WiFi at home I’d never get anything - 4 calls this morning from people not one came through but got a text to say I’d missed the call…….
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romy (@lifeiz2short4lv) reported@O2 i have send my full complain since yesterday no response also more then one week calling customer service and no one helping why ????
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Lisa Lewis (@Lewis_lisa7) reported@O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks
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Richard Sears (@BucketofFrogs) reported@O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?
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Jen (@JRY1998__) reported@O2 You guys are liars. The service status was saying my service was fine but the guys in the store told me it was a known issue. I don’t trust your service page anymore
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Daniel (@d_riley93) reported@O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?