O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 34
London, England 26
Glasgow, Scotland 17
High Blantyre, Scotland 14
Manchester, England 10
Halifax, England 8
Hammersmith, England 7
Birmingham, England 7
Belfast, Northern Ireland 6
Airdrie, Scotland 5
Hackney, England 5
City of London, England 4
Faringdon, England 4
Croydon, England 4
Gloucester, England 4
Batley, England 4
City of Westminster, England 4
Southport, England 3
Southminster, England 3
Truro, England 3
Llandrindod Wells, Wales 3
Bolton, England 3
Brighton, England 3
Norwich, England 3
York, England 3
Dungannon, Northern Ireland 3
Southall, England 3
Todmorden, England 3
Southend-on-Sea, England 2
Southwark, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    And you lot @O2 have the worst signal in the country

  • joeboss87 Joe (@joeboss87) reported

    @Ketan1066 @O2 It's been temporarily down in previous weeks, but if it doesn't come back, blame people punting them on eBay

  • adrosen65 Tony (@adrosen65) reported

    @O2 @tescomobile networks currently non-operational and has been all day. What is going on? @Ofcom. All I get is a 3G signal which doesn't work.😡

  • nbrown_nicky Nicky Brown (@nbrown_nicky) reported

    @o2 still unresolved customer complaint dating back to July 12th. Still no manager call back and complaints dept it’s non existent. Now having to email the CEO in a bid to hopefully find someone that cares enough to reply. @MarkEvansO2

  • JennyP1906 Jenny 💙 (@JennyP1906) reported

    @virginmedia @O2 No you don’t. This is your problem and I’ve been told a manager will ring me but they haven’t. This was an issue before the debt letters

  • letsdanceuk3 ChrissyS (@letsdanceuk3) reported

    So O2 just ring me from their business team to discuss my new contract. I said “it’s interesting you should call as I plan on cancelling my contract!” He says “oh I am not cancellations” then gets cut off because of my phone signal @O2 @o2businessuk #nosignal #terriblesignal

  • lilyygordonnn 𝐋𝐈𝐋𝐘 𝐆𝐎𝐑𝐃𝐎𝐍 (@lilyygordonnn) reported

    @O2 i wasn’t trying for paramore i was lewis capaldi so it was gigs and tours not axs, but the priorty app did crash just before they went up and kept logging me out so i think a lot of peoples were down! hope you got some!! <3 x

  • hipgi1 H (@hipgi1) reported

    @o2 My priority app won’t let me login! It’s showing a 405 error code. Saying that there has been a problem, any ideas? I’ve missed out on the odeon voucher!

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    Another day with no Service on phone or Mobile Data ! How ****** of you ! @O2 Now it's intermittent pish Service Level !

  • podarbear Sarah Polar Bear 🐻 (@podarbear) reported

    @O2 Yeah so help I've just moved to EE their network is working just fine

  • FueledByKelly 🎃👻 Skellyton 🎃👻 (@FueledByKelly) reported

    @ChallisDesigns @O2 I knooow right :( but its okay. I have tickets, the seats arent THAT bad..... did you also get tickets?

  • IsaacBD Isaac BD 🐝 (@IsaacBD) reported

    @neatpotato_ @O2 How did this resolve? Having the same issue now!

  • rey_patel Rey Patel (@rey_patel) reported

    @O2 there will be definitely a better solution as on this rate we will not be gettint no free tickets as the ticket disappear in 40 second and app crash

  • midget_gemms_xx Yem (@midget_gemms_xx) reported

    @O2 when will you fix your Priority issues please? 😫

  • AXS_UK AXS_UK (@AXS_UK) reported

    @gavable @O2 @TheO2 Hiya. If you are experiencing issues try reloading the page and it should work. Thanks

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