O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@fUnLOvinbEn) reported
@O2 Absolute joke of a company!!! Sold out, how??? Priority was not working all day. Will be switching companies asap.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Becca
(@Beccakr666) reported
@O2 You didn’t sell out at all the app was never working from at least 9am us paying customers never got Access because people were using a glitch to buy tickets they shouldn’t have had access to until Saturday 10am sort it!
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Spud
(@ctslainte) reported
@O2 Never got a bloody chance to get any! The app crashed and even now isn't working! O2 officially sucks!
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Dina Kenny
(@DinaMKenny) reported
@O2 And the app is still down this morning! What’s the bet it will work tomorrow at 10am when they go on general sale!
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Chris
(@cgkentram) reported
@O2 Not an excuse this service is paid indirectly through our bills and when it’s down o2 who are making money either way should do something about. - extend the exclusive period till it’s fixed.
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Kristy Davies
(@kristy_davies) reported
@O2 how is your app still not working!!! A real coincidence when Peter Kay tickets go on sale
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Andy Head
(@andyhtq1) reported
@O2 Absolutely shocking treatment of your customers, I have deleted the app and won’t ever use the shoddy service again. Once my O2 contract is up I am leaving. Nobody could get through in your app, yet hundreds available on eBay, I guess you run a multi level “priority” service.
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Cat Corrighan
(@CatCorrighan) reported
@O2 Is it Still down? #o2prioritydown
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Olivia Rose
(@Olivia_Rose_28) reported
@O2 when do you expect o2 priority to be fixed? STILL not working, annoying about the Peter Kay tickets in the first place but now some of us just want a free vegan sausage roll ya know
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kelly Griffiths
(@kellyGr30479741) reported
@O2 Conveniently sold out and then your website is back working again, mmmm. I was going to move another mobile to your network, I’ll think I’ll give it a miss now, not a happy customer
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Mark Davies 🇺🇦🇬🇧🏴🇮🇱🎺🗽🆓️🏴
(@satchmo999_mark) reported
@selhurst45 @O2 Sounds like the only people who bought were going through gigs and tours and not o2. Never thought to do this dam.
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simon watton
(@simonwatton1) reported
@O2 Very disappointed, and I can not see how you sold your allocation of tickets when your system has crashed before sales and is still down this morning!!!
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Q
(@pathansaint) reported
@O2 I have ported my number to O2 and now I can’t receive OTPs from banks etc. also iMessage fails to activate. Please help asap
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julie garden
(@jaxi1969) reported
@O2 Absolute joke!!! Site down all day yet all tickets sold out!!!! Farce!!!