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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 35
Blackburn, England 99
Bodmin, England 1
Glasgow, Scotland 10
Whitehaven, England 3
Wisbech, England 1
Hammersmith, England 7
Dartford, England 1
Grays, England 1
Lincoln, England 1
Newham, England 2
Hackney, England 5
Carmarthen, Wales 1
Romford, England 1
Nottingham, England 2
Cambridge, England 2
Birmingham, England 7
Reading, England 1
Canterbury, England 1
Snodland, England 1
Bridgwater, England 1
Aberdeen, Scotland 1
Bedford, England 1
Epsom, England 1
Southampton, England 1
Beaconsfield, England 1
Pontefract, England 2
Yeovil, England 1
Upminster, England 1
Halifax, England 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • barton6435
    Craig Barton (@barton6435) reported

    @ad_moran4 @EE @O2 Do not switch to o2 theres a reason their cheaper their signal is awful im o2 wifes EE she always has signal i dont. I've been o2 for about 20 years the minute my contracts up im off

  • RRS91718
    Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @O2 Blue Mondays not working this morning. When will it be fixed?

  • VirtuadminUK
    Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported

    @O2 Morning, Ivr an ongoing issue that there is no way yo input a password to access my account. Its been going on for months. Someone replied yesterday and I duly gave the information asked for and no onr has replied? Do you usually ask for passwords?

  • Propertyshe
    Susan Freeman (@Propertyshe) reported

    Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

  • PostiveManu
    Positive United Fan (@PostiveManu) reported

    @O2 I haven't had good signal now for years. But recently it has got out of hand. It isnt just me family and friends across the country have nothing. Are you actually doing anything about this? 5G is worse than the 3G I had a decade ago.

  • 88TomTom
    Tom Tom (@88TomTom) reported

    @O2 Can someone please help sort an issue. I’ve been waiting over 3weeks and the call centre said there nothing they can do and have submitted a new ticket and I need to wait another 2weeks! CIT-A399507 & CIT-A407913.

  • tehscreener
    Damn i (@tehscreener) reported

    @Happyengland79 @O2 Shana, literally the exact same here.. reported it 3/4 times over the year said it was a mast problem, still nothing done!!

  • MikeLeach1980
    Micko (@MikeLeach1980) reported

    @O2 @ad_moran4 O2 are awful, I’ve been with them years and same thing reversed. Running down my imaginary contract as I’m sim only anyway to be able to leave!

  • rraanes
    Richard Raanes (@rraanes) reported

    @O2 is there a problem with your website mainly the accounts section. I keep getting "too many redirects". Have tried 5 different devices

  • sambungle
    King Bungle (@sambungle) reported

    @O2 for 18 years I’ve had phone reception whilst at work and it was always perfect, now nothing at all for the last couple of months! What is going on? Other staff menebers are having the same problem too, I use my phone for work now I can’t. Bradford area

  • Bradleyyy98
    B. (@Bradleyyy98) reported

    @O2 I have been locked out of My o2 account since the 18th of March 2026. I have made numerous calls and got nowhere. Can you help?

  • shhuutits
    claude debussy (@shhuutits) reported

    @O2 your service and especially now the blue mondays garbage you’re pulling in O2 priority is full of **** seriously consider shutting your entire business down

  • LivHinton
    Liv (@LivHinton) reported

    Is @O2 priority broken? Just says that there's an error and to go back to the app?

  • Timsy99
    Tim Slater (@Timsy99) reported

    @O2 Me & my partner both in 02 get nothing in town but we are paying a lot of money each month & getting no service at all in our home town it’s really poor, member of a tennis club had a social day 35 of us 12 had 02 all said they have the same problem, has been going on for a year

  • elizavezen
    Eliza Vezen (@elizavezen) reported

    @O2 Hi, zero bars and no internet or connection anywhere between W2 4RJ all the way to E2 9PA. The website says masts are down, been a few hours already, any update?

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