O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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catherine 🤓
(@cacaannex) reported
@O2 any update on when I’m getting my order? Ordered on 09/09. Still waiting for updates. Any help would be good!
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(Syndication)
(@BluishSanity) reported
@GoodallTimothy @O2 Just sick of the excuses, it's disgraceful, literally lost count of how many times I've told them it's clearly not working, check social media, I'm getting sick of it, they're sly as **** saying I'm contracted but then doesn't a contract work both ways?
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Monty
(@sj_monty) reported
@o2 Would it be possible to get some service please?
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Richard Hilsley
(@RichardHilsley) reported
@O2 So why is my o2 saying no orders and won’t let me sign in
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Joseph Lipson
(@joelipo) reported
@AlexTG_ @O2 Mine’s down… oh yeah I’ve been cut off and ignored for days. I cannot call or log in. No service
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Spen Reeves
(@spenBR) reported
@O2 any danger of you sorting your network out. Awful service
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Joseph Lipson
(@joelipo) reported
@sq909090 @O2 They don’t care. Simple as. I’ve been to O2 3 times this week, not sorted. Asked to reduce my bill, not happened, asked to cancel contract and camera doesnt work on phone. Ignored
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Mark 'Charlie' Magri-Overend
(@magrim123) reported
@O2 So...for the 3rd month, please sort out your systems and stop sending me threatening emails for an account that your support staff confirm is closed with no further actions required from me...please.
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Metal_Ed666
(@Metal_ed666) reported
@O2 why has your 4g got so bad over the last 3 months it’s **** I can’t even use a basic website with it and 5G is just as bad…..when I find a signal what’s going on
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Timothy Goodall
(@GoodallTimothy) reported
@BluishSanity @O2 It certainly does I’d think about taking them to trading standards or something has to be someone that can help.
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Miss Margo
(@marg0pitts) reported
@o2 no signal in london today ffs!
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Joseph Lipson
(@joelipo) reported
@O2 Is mine not urgent? No service. No line to contact o2 on? No way to log into app. No way for me to be contacted if an emergency. I’m unable to even call 999 if anything happens to me. 👏🏻
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Benjamin Shackleton
(@BenjaminShackl5) reported
@O2 you have left a vulnerable customer without any service all day. fix my phone.
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Tel
(@sq909090) reported
@joelipo @O2 Exactly. I have a similar issue and nothing is being done. I’m being ignored. Not sure what else is more important than this.
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Richard Hilsley
(@RichardHilsley) reported
@O2 Nothing showing when I sign in
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