O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Lora L
(@LL2013A) reported
@O2 Yes , bought a i12 4 weeks ago and moved to a Sim only last night, restarted etc and there should be no disruption in service whatsoever - I was in a Covid test centre earlier and couldn’t get onto the gov website to get my test registered - appalling
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London_innit
(@London_innit) reported
@O2 I'm a customer with a wifi issue. Wasted 1.5 hours on your live chat only to be told to call 202 to speak to a "guru". Tried calling 4 times and each tine you claim you'll put me through to someone and then cutme off. Is this what you call customer service?!
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Elliemae X
(@elliemae_xxxo) reported
@kirstyboo79 @O2 @HuaweiMobileUK They are ****, I will be leaving also! Customer service team lie through there teeth
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YouTube: MISHARLIE
(@ItsMisharlie) reported
@VodafoneUK ARE NOW HANGING UP ON ME EVERYTIME I CALL ABOUT MYYYYYYYYY MISSING PHONE THAT THEEEEEEEY ******* LOST!!!!! @O2 I THINK I NEED TO MOVE TO YOU AS MY NEW SERVICE PROVIDER
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Jamie Anderson
(@jamieanderson1) reported
@O2 let me out of my contract please. I get signal no where
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beth lomax †
(@bethlomax) reported
@O2 It’s literally everywhere. But especially at home. The coverage checker is showing there’s no issues ?
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Jeanette Nkwate
(@Jeanettenkwate) reported
I’ve never really had fraud issues before but in the last year or so it’s happened twice with @O2. The first time they were great and sorted it out ASAP, this time it’s been just plain awful. Anyone had similar issues?
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John Lunn ☁️🏴 @jonnychipz
(@jonnychipz) reported
@pete_codes @IoTeaLive @O2 Good show again tonight! well, the bits I managed to get signal for haha
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johal
(@Gjohal11) reported
@O2 Hi if you have any online service for £50 discount claim...
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Bruno Soares
(@HelloBrunooo) reported
@O2 called to change my number and haven’t received an email with what my new number is. My02 app and website also showing an error. Cannot call customer service as current number is deactivated. What can I do?
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John Lunn ☁️🏴 @jonnychipz
(@jonnychipz) reported
@pete_codes @IoTeaLive It was hard work along the m4 signal with @O2 was shocking it keeps dropping in and out!
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kirstyboo
(@kirstyboo79) reported
@O2 Yeah, I'm just gonna leave @O2 and @HuaweiMobileUK ,thanks for all your.... help?
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John Seto 🏴 🇪🇺 🚴♂️ ✈️ 🚅
(@john_seto) reported
@O2 It's a general issue, other people have had difficulty, saying staff said they've not been told and they won't accept what the app says. Can you ask Caffe Nero to recommunicate to all staff, it's a bit embarrassing, next time I will make sure I ask before ordering
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Rose Atkinson
(@roseatkinson) reported
@O2 I can't get a mobile signal today - is the network down? BA51AT
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Darren Tinkler
(@DarrenTinkler27) reported
@O2 Not sure? Surely the phone shouldn’t just be loose in a box? I know it’s broken anyway, but not the point
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