O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 94
London, England 51
Manchester, England 13
Hackney, England 13
Birmingham, England 12
Belfast, Northern Ireland 10
Southampton, England 8
Ashington, England 8
Glasgow, Scotland 7
City of London, England 6
Stoke-on-Trent, England 6
Northampton, England 5
Aberdeen, Scotland 5
Maidstone, England 5
Gosport, England 4
Southwark, England 4
Southport, England 4
Gloucester, England 4
Nottingham, England 4
Bishop Auckland, England 3
Keswick, England 3
Hammersmith, England 3
Bournemouth, England 3
Reading, England 3
Preston, England 3
Batley, England 3
Wolverhampton, England 3
Ropley, England 3
Wigan, England 3
Barnet, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mondaylittlest1 @Monday littlestar (@Mondaylittlest1) reported

    @BorisJohnson @virginmedia @O2 British silly,hell U created Nigeria is burning, British on the run. Why can't British bring referendum to stop the hell? Or only problem U know how to create?

  • AlanDeAsha1 Dr. Alan De Asha (@AlanDeAsha1) reported

    @NadineDorries @virginmedia @O2 You, my corrupt Tory friend, appear to be stupid too… a heady cocktail

  • pau1okey ᴘᴀᴜʟ ᴏᴋᴇʏ (@pau1okey) reported

    @deanwmedia @O2 It's sim related. I can't even cancel it now. I've gone past annoyed, I'm entering disappointed territory.

  • dean_mackintosh Dean Mackintosh (@dean_mackintosh) reported

    @O2 No point.. I already dropped you a DM and still nothing done. I can’t believe a company the size of o2 that you don’t take a security breach very serious? Because your customer service department keep lying to me on a regular basis.

  • PaulBoone63 Paul Boone 🍃💚🍃 (@PaulBoone63) reported

    @NadineDorries @virginmedia @O2 Terminological inexatitude, I think you'll find. Or lie, if you prefer I dumb it down for you...

  • davegilsenan Dave Gilsenan (@davegilsenan) reported

    @O2 It's not a change of mind. You don't provide a basic service allowing me to make calls and send texts. I don't live somewhere remote but there is no signal. Not having texts over wifi is a really poor service

  • decorelegantldn Lisa S. (@decorelegantldn) reported

    @NadineDorries @virginmedia @O2 This idiot is talking about charges from private companies. Trying to blame the EU for everything and anything they signed up for. Beyond exhausting!

  • BeccaArwen Becca Arwen (@BeccaArwen) reported

    @bt_uk So when is my home internet in Norwich going to be up and running rather than BT intermittent? At this rate I’m going to have to buy more data from @O2 because you’ve been down more often than running since Friday

  • RichardHSavory Richard The Committed European (@RichardHSavory) reported

    @NadineDorries @virginmedia @O2 Nonsense. Are you wilfully stupid? Quite outside the EU Commission's remit to agree to that.

  • dan93n Dan (@dan93n) reported

    @O2 asking for payment. She has called again and was put on hold by a customer advisor. Who then after a few minutes hung up on my girlfriend. This is absolute appalling and customer service is beyond a joke. Sort this out.

  • Smickleberry Rick (@Smickleberry) reported

    @O2 Wi-Fi calling would help if Wi-Fi was available. But it’s not. So looks like I’ve got an expensive calculator for the week. Thanks for your help. Will the service actually be improved in the area? Or is this just so you can install 5g? 4g and 3G service is poor for me.

  • EuropeanEnglish Angela 💙 Wear a Mask 🇪🇺🇬🇧🇮🇪🇫🇷 #JohnsonOut (@EuropeanEnglish) reported

    @NadineDorries @virginmedia @O2 Oh, Nadine. Your lies can be found out. Then you'll look even more stupid (if possible).

  • BergkampsBrain Al Paca (@BergkampsBrain) reported

    @NadineDorries @virginmedia @O2 Liar or stupid?

  • vinylrules3 vinyl rules (@vinylrules3) reported

    @NadineDorries @virginmedia @O2 It had less than the square root of **** all to do with you!

  • haddleseyhear Haddlesey Hear (@haddleseyhear) reported

    @NadineDorries @virginmedia @O2 Technically it’s only roaming if you get a signal !

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