O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@O2 @dino868 Lol, you're actually serious aren't you. Please read.. ITS BROKEN, HAS BEEN FOR MONTHS
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alaw mot (@SimonTa44447286) reported@O2 8 letters all the same telling me about my complaint .that never mentioned the origonal complaint arrived all at once .you must spend a fortune on ink and paper
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freja💐HIT THE WALL (@minorlyabrams) reported@barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange
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Tom Tom (@88TomTom) reported@O2 Can someone please help sort an issue. I’ve been waiting over 3weeks and the call centre said there nothing they can do and have submitted a new ticket and I need to wait another 2weeks! CIT-A399507 & CIT-A407913.
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emze (@KerZE87) reported@O2 I already know there’s an issue with a local mast and that has been an issue for weeks! Since you haven’t been providing me the service I’m still paying for price for you really ought to compensate 🙄
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emze (@KerZE87) reported@O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.
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MAMY🍄 (@Savanagirl) reported@O2 I have sent a message too for the same issue
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Quinque (@IBearhugz) reported@Happyengland79 @O2 I’m having the same **** with o2 I wanted to cancel but they convinced me to stay and its been pure **** since then
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Head ball boy (@Richardnash12) reported@O2 ur priority draw is down and not working
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K (@xxk4yl2xx) reported@o2 how can i have full service/signal, full bars, with unlimited data- but have no internet connection?
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MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help
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Shaun (@LfcShaunjudge) reported@O2 I will call and open a complaint... Wait the standard 8 weeks then got Ofcom...
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Niamh Spurle (@niamhs90) reported@O2 adding a load of extra steps to get into my account to pay my bill is driving me mad. Paying full price for a service that was down for over 3 months is more annoying.
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Angela Beardsmore (@ajb1975) reported@GreggsOfficial @o2 app machine not working in my local Greggs so had to pay full price for my coffee (had saved the £1 treat for today) and also lost out on the Greggs point when paying full price 😩😡
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Charlotte (@CharlotteW_R) reported@O2 I have. But it doesn’t change the fact that the signal is rubbish. Your map shows my location as blue - but right now, sat outside, the signal is 1 bar. If I go indoors, I’ll lose it.. so the network coverage map is wrong, sorry to say.. so what can you do?🤔