O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
Check Current Status
E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Shelley Hasseldine 🇳🇿🇬🇧
(@ShelleyHass) reported
@O2 It was a Pay As You Go one. Any help would be much appreciated!
-
Charlotte Gill
(@CharlotteCGill) reported
I’m with Sky and apparently all of north London down though my phone with @O2 also unhappy
-
josh caley
(@joshiemonsta) reported
@O2 Did that all I get is put through to the payment pay and go top up service.
-
Carl
(@Carlo14601) reported
@O2 All over the city. Your My Network reporting doesn't pick up the network is congested and slow, only that the mast is 'working' and their is a connection. This is every day. Thought my luck was in Monday as it was great, coincidently it was bank hol and failed after 10am
-
J
(@Jevwicks) reported
@O2 try send me refurb phone stupid idiots after I'm paying how much a month for over a bag phone
-
Tori🌻
(@Miss_Twizz) reported
With @virginmedia down across Plymouth and Exeter, I turn to my @O2 4G (pretty new contract) to get a few bits done for work... Web pages won't load/time out, @O2 support app won't load, Twitter half loads/takes over 30 seconds to load parts of a twitter profile, emails half load
-
DJGaryBaldy
(@DJGaryBaldy) reported
Hey @o2 Your Middleton Manchester store needs more middle of the road PAYG phones the ones they had were too expensive. They tried talking me into a contract... Sorry I'm a PAYG only customer.
-
🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
-
josh caley
(@joshiemonsta) reported
@O2 Yes a phone number that keeps sending me through an endless loop of pay and go top up line. This is not an o2 pay and go number press the star key to get help. Press the star key. Please enter the phone number. Enter number. This is not a pay and go number press star key for help
-
Bill
(@billyblue513) reported
@O2 4G is super slow today?
-
Ben Squires-Quinn
(@squiral90) reported
Seems like @O2 @o2businessuk run their loyal customer accounts like the Glazers. Awful service.
-
James Blanchard
(@JamesBlanchard1) reported
@O2 Yeah got my old sim in my old phone, new sim in my new phone, requested sim swap and got the text message but currently no signal still
-
Ray the Iridescent Prince of the Darkness 🧚♀️
(@grazzii14) reported
@O2 Thank you for reaching out but your customer service team has confirmed to on two separate phone calls today that I must pay if I want to leave, regardless of the circumstances - looks like I cant take this further. Yes this is happening in one location.
-
Corinne Ferdinand
(@Corinneisonfire) reported
Went to get a new phone today and honestly it's been nothing but a nightmare @O2 sort out your Dundee store and general customer service please :(
-
Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
Check Current Status