O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Devlin
(@CraigDevlin83) reported
Why does my @madebygoogle Pixel6 have much slower LTE on @SkyUK but on O2 I get 4G at double speeds. Doesn't sky mobile use @O2 network? #teampixel#tooslow
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Craggy
(@07Craggy) reported
@BeccieHoward @O2 Customer service has declined!!
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Alistair Cunningham
(@Cunningham_UK) reported
I've spent 20 minutes on @O2 website trying to get a PAC code. It's not clear. Can't do I by text it seems because I've got more than one SIM, help and contact options takes me round in a loop. What ethical reason could there be for making it so hard?
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mariola
(@musik1984) reported
@O2 Why o2 offer for free movie dont work i try again today and i cant access the code can you help
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polly
(@pollythompsonn_) reported
@virginmedia @O2 @virginmedia you have mis-sold me a product and it has been a living nightmare to come to any resolution. I've been passed from pillar to post. Its disgusting.
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Dan Bishop
(@DanBish2332) reported
@O2 Is there a way I can talk to someone please? I've tried the customer services number and after I press thru every menu it just says bye and cuts off. How do I talk to someone?
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @O2 WHY..in Hampshire..does your broadband signal KEEP CUTTING OUT????? I've got FULL signal from my booster disc but it's the signal COMING IN TO the disc that KEEPS going......WHY????? This tweet is for Virgin Media.
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M.Baxter
(@Mb098277) reported
@O2 25 minutes on the phone. Hung up on 3 times by your stupid robot, transferred to 3 different departments only to be hung up on AGAIN because you're "experiencing technical difficulties" all of a sudden. This customer servicr is SHOCKING
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Jason Smith
(@jasonsmith119) reported
@O2 Yes, no problems.
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Kevin Iles
(@Kev_Iles) reported
@O2 just wondering if anybody actually offers support on this?
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Tiffany Robinson
(@Tiffanieeexo) reported
@O2 literally had zero service all day. What’s going on?
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M.Baxter
(@Mb098277) reported
@O2 @kirstyd987 We don't want to use ANOTHER damn app to contact O2. Just have a simple contact us with a live chat on the website and not ANOTHER stupid app
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Starcrosshoops
(@starcrosshoops) reported
@hilarycraig1 @O2 @ScottishLise I've been trying for a week!! Absolutely dreadful customer service 😡
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Scott Phillipson
(@Arctic76) reported
@O2 how do I cancel my contract now that I’m paid up. The website is sending me in never ending circles and can’t get an actual contact phone number
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Mike Rutt
(@mikerutt) reported
@O2 - how long should it take for a new sim to connect to a network…..?
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