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O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jes_Squirrell
    Jeremy Squirrell (@Jes_Squirrell) reported

    @wheat_daddy @O2 Could be the coms mast itself. We’ve had trouble with Vodafone signal for a few weeks, then all of a sudden we have got upgraded to 5G and a decent phone signal. Hopefully you’ll get the same soon? 🤞

  • putinfan12
    русский бот (@putinfan12) reported

    @BelfastGiants @O2 2 shades of teal jerseys is an identity problem

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 hello I need help signing in my account

  • HillysWorld
    Andy Hill (@HillysWorld) reported

    @O2 over the last few months your reception has got worse and worse. In areas where used to have 4 bars it’s only 1 bar bad to seems to be not just one area. What’s going on?

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    Before @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney

  • Dylan103912
    💚💙 (@Dylan103912) reported

    @Blue_Collar2 @BelfastGiants @O2 Yes. I don't this **** annually for the next 10 years

  • Stuartylovesya
    Stuarty Mccarroll (@Stuartylovesya) reported

    @BelfastGiants @O2 I know it's been less than 24 hours, but i wonder how the jersey sales are going in comparison to previous seasons... 👀I'd guess they haven't gone well. Still time to rectify these poor decisions. White jersey is fine, the other three, horrible... Giants logo HAS TO BE central

  • SarahDruscilla
    Sarah Loughran (@SarahDruscilla) reported

    @O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    @O2 I have many times - Can you explain your issue?

  • Halbutt
    Lauren (@Halbutt) reported

    @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

  • JUSDEE5
    @JUS DEE (@JUSDEE5) reported

    @_Greazemoden @O2 Looool I moved from Three to O2 about 10 years ago. Recently the network has been on some joke ting. I thought O2 was the best outta all of dem. KMT

  • _njwebster
    Nicola Webster (@_njwebster) reported

    @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • kevineasson
    kevineasson (@kevineasson) reported

    @mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G

  • CatiaSpart2
    Cátia (@CatiaSpart2) reported

    @MissLizziexo @O2 I don’t know what’s going on but they must fix up

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