O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts
(@Extinguisherman) reported
@O2 @kristof_vaughan lol yeah been heating that for 10 months!! Load of baloney. Retweet complaint add BBCWatchdof to it. Get something done
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James Ealey
(@jamesealey) reported
@O2 Same problem
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Cristina Cook
(@Crissy852006) reported
@O2 I took out a new contract on 11/8 with a galaxy s21 fe. It comes with a free chromebook redeemable on the Samsung website but the claim form is closed. Samsung customer services say no promotion.
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DelOnEarth is in 🇰🇷
(@agust_yoonji) reported
I’ve only been on @O2 since May and I’m already looking for a new company to move to cos holy **** the service is awful, and I’m in central London 🙃
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@O2 You’ve clearly misunderstood my question. I’ve obviously looked at the help section and was unable to find an answer so have come to yourselves.
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jon lonely fan
(@jonlonelyfan1) reported
@O2 I have been a victim of identity theft regarding an O2 contract how do i speak with some one from the fraud department? Customer service hung up on me 4 times. Please help
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Paul
(@paulhayward200) reported
@O2 The longer I am with O2 the more I realise it’s like smoking. O2 like smoking is a waste of money it dose not serve a purpose and it bad for your health .In O2 case just been with them causes stress. In other words give up O2 and out them in the bin where they belong.
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Marco
(@Mdap98) reported
@NeilMortensen @BinetLes Would never happen with @O2
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Tom James
(@Tom_Turna96) reported
@O2 can anyone help? Current abroad and been charged ridiculous amounts for roaming when I didn’t even realise roaming was activated. How can £51 be run up in a matter of minutes? I had tried to set up o2 travel bolt on but my online account still don’t recognised!
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brandivvici
(@brandivvici) reported
@O2 Yeah @TelefonicaUK 02 are taking away my rights as a customer and it’s urgent
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Fede
(@Fedepisy) reported
@O2 This was never explained, I’m nowhere near an 02 store. Can this not be done in any other way?
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Jennnnn 🦖
(@Jenny_oreilly) reported
Can’t wait to move from @O2 NEVER get any signal. The worst network.
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Dale Watts
(@Extinguisherman) reported
@O2 @WhichUK @NBCWatchdog is it me or are o2 ‘sorry about this’ very often on twitter? However they still don’t fix or do what they say they are going to do? Maybe I ring again today and have a fresh new lie for the weekend!! What be fresh, be same one used 4 times before!
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PoetessJessOfficial.
(@PoetessJess) reported
@Extinguisherman @EE @O2 Ok but why Isit your business which network I switch too are you paying my bill. ?
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Paul
(@paulhayward200) reported
@O2 @DisneyPlusUK Pity your network is so rubbish that we can’t use you data.😡😡😡😡
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