O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 28
Blackburn, England 27
Glasgow, Scotland 25
High Blantyre, Scotland 14
Batley, England 12
Halifax, England 10
Hackney, England 10
Hammersmith, England 9
Birmingham, England 7
Manchester, England 6
Todmorden, England 6
Hebden Bridge, England 6
Ventnor, England 6
Bristol, England 5
Leeds, England 5
Oldbury, England 4
Airdrie, Scotland 4
Sheffield, England 4
Colchester, England 3
Reading, England 3
Belfast, Northern Ireland 3
Derby, England 3
Bolton, England 3
Croydon, England 3
Nottingham, England 3
Portsmouth, England 3
Leicester, England 3
Hayes, England 2
Workington, England 2
Plymouth, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnWatsonHump1 John Watson-Humphreys (@JohnWatsonHump1) reported

    @O2 how can something be working fine then when you get a recycle quote its not! It will be your fault if there is damage. #somethongquitenotright #cowboys #notahappycustomer

  • ryxn93 Ryxn (A.K.A Jacob) (@ryxn93) reported

    @O2 how am I supposed to return the faulty device you all once again sent me when the bag you sent isn’t big enough? Sort your **** out Karen!

  • elyysiaa elysia 🍋 (@elyysiaa) reported

    @O2 Your customer care team are the worst in the whole entire world. I have never been more disappointed with a service in my life. Considering it is a stressful issue I am dealing with, I would have thought your advisors would have been more competent.

  • TheAifaZi TheAifaZi (@TheAifaZi) reported

    Is O2 network down in London? @O2

  • ratedxbangtann 𝘽𝙚𝙚 ⟭⟬⁷ masterlist.📌 (@ratedxbangtann) reported

    @O2 Hi this didn’t help at all I know there is a strong connection in my area but my phone ignores it, and I don’t understand why

  • adambulance Adam Tries (@adambulance) reported

    Been waiting since January for @O2 #fraud team to call back over YEARS of unauthorised payments. Even after reporting, I've been charged again. Today I've been hung up on twice by #CustomerService just for asking to speak to the team. Can anyone at @O2 help?!

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @O2 Can you fix this???????? I need to use my phone

  • wjwclive Clive Evans (@wjwclive) reported

    @O2 Still no service today???

  • Stuckinlondon1 Stuckinlondon (@Stuckinlondon1) reported

    @O2 I’ve done that four times already. I called customer service and he said he did it but it’s not working. Can you please do it ?? I have the payment number

  • mynoseisblockt u find as he’ll i wont you (@mynoseisblockt) reported

    @o2 wtf is up with u

  • kmaonline Kevin M Arnold (@kmaonline) reported

    @O2 new sim and no signal at home how do I cancel my contract, helppppp

  • olivercaveney Ollie Caveney (@olivercaveney) reported

    @O2 I have done, no change. Others reporting similar issues in the Staffordshire area

  • ultramanfighter ultramanfighter (@ultramanfighter) reported

    @O2 need help it’s saying I have no network postcode hp2 please help it unfair that I pay for this and not able to get people call me

  • smuley_ smule (@smuley_) reported

    @O2 please can you help me with my account. I’ve been unable to get on to myo2 for some time. Please could I DM you?

  • glassangels Helen Langford (@glassangels) reported

    @O2 is it possible to claim a compensation payment or bill refund if I have no signal because a mast has been removed near where I live? I can no longer make or receive calls. Thanks

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