O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
Check Current Status
E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
DanielleF2002
(@Daniellef2002) reported
@O2 please can I have help with a priority voucher code? Thanks
-
trump dog
(@borrow101) reported
@O2 @UberEats O2 you really take the biscuit! Charging me for a contract that was cancelled 3 separate times on the phone and at a face-to-face visit to the Cambridge grand arcade shop. Absolutely useless customer services. Why does anybody use this company?
-
trump dog
(@borrow101) reported
@O2 Now this is a joke!Charging me for a contract that was cancelled 3 separate times on the phone and at a face-to-face visit to the Cambridge grand arcade shop. Absolutely useless customer services. Why does anybody use this company?
-
BigYin😜
(@badassscotsman) reported
@giddings_louisa @O2 @UberEats Honestly do you think they care about the signal. No chance but they will send us to a 02 link to check out signals... Utter Garbage I now wish I stuck to 3 now
-
Pasta
(@PastaCrossing) reported
@O2 I am in Italy and again I am without network or broadband on my phone. This already happened and somebody on your side had to manually do something to make it work it’s really disruptive!!!
-
Laura
(@LuckyLauraW) reported
Hi @O2 - trying to book for cinema tonight with @Odeon code but it says voucher number is incorrect when entered on Odeon website. Please help? 🥺
-
Richard Boot
(@richardboot) reported
@O2 after the crazy snow storm we had here in shetland we still had very little to no phone signal on half the island? Any ideas on when we will be connected again? Or get a refund?
-
msssannn
(@zunairah130409) reported
@O2 is the network down today? And how long will it take to come back up?
-
Tracey
(@Tracey03537798) reported
@O2 sim swap not working. Tried 3 times in shop and on phone waited 24 hrs nothing. Help please.
-
mill
(@Milli_percivalX) reported
@O2 5 months to get a refund spoken to numerous people and managers and still have to wait 24 hours for a call back from a manager. Disgraceful customer service
-
Alison
(@AlisonLynn_01) reported
@O2 I cant claim the free 3 months Apple TV it keeps sending me round in circles. Can you help please?
-
mill
(@Milli_percivalX) reported
@O2 worst customer service
-
msssannn
(@zunairah130409) reported
@O2 I did check, you need to get this signal issue sorted ASAP
-
msssannn
(@zunairah130409) reported
@O2 Still not working, can you answer my posted questions to you?
-
BigYin😜
(@badassscotsman) reported
@O2 Yet you take the monthly bills but not fixing the problem. I bought the phone with 5g and it only does 4g it's a joke and I can't get a signal even with 4g..
Check Current Status