O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hazza Grazza
(@HazzaGrazza) reported
@ThreeUK @ThreeUKSupport myself and my partner did not receive the emergency alert. Was this a Three issue? We both got the alerts on our @o2 work phones
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Kate Bevan
(@katebevan) reported
@SarahHemm @ThreeUK @O2 Seems like it's mostly Three, and down to how they did (didn't) broadcast it
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Rahim Premji
(@RahimPremji) reported
@O2 Did not get the government alert today. I've complained several times about zero reception but network don't care
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Ash Wade
(@AshWade10) reported
@Palmadoodle @O2 O2 stop wasting their time. And tell them something is wrong. I’m on Vodafone and can’t make any calls. So obviously it’s a wider issue.
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Dixie G
(@Jodixie) reported
Just home from the pub. I was quite excited about the emergency alert, as a 2004 tsunami survivor the prospect of forewarning is a fabulous thing….but my phone didn’t go off, still hasn’t, many others did apart from @o2 customers, what happened? 😢😢#emergencyalert
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Thecatswhiskers🇮🇪
(@catswhisker4) reported
@BobzGray @O2 We had no signal (o2) but got the alert after we moved our phones to get signal (3-15)
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John TV
(@johnlm20) reported
@BookTalkCIC @ElectionMapsUK in Birmingham and have not received it, but I can see I have one line out of 4, so maybe weak signal affects it. Thank you @O2
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Jake Radio
(@jake_radio) reported
@O2 I didn’t get an alert today. Am I going to die in a disaster because I use your network?
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🏴ENOUGH IS ENOUGH🏴
(@SkyLightStars12) reported
@O2 I didn't get the emergency alert today 😎
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Dave Hartles
(@TwoOaksFarm) reported
So appears you only get an emergency alert if you get 4g or 5g signal. @O2 only deign to let me have 1G in a small corner of my garden, or wifi calling, which means I'll be killed to death before getting an alert.... which is nice...
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Sarah Hemming
(@SarahHemm) reported
Hey @O2 - no emergency alert here. What happened? Not very reassuring.
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Dave Hartles
(@TwoOaksFarm) reported
So appears you only get an emergency alert if you get 4g or 5g signal. @O2 only deine to let me have 1G in a small corner of my garden, or wifi calling, which means I'll be killed to death before getting an alert.... which is nice...
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EarthSoul
(@Earth99Spirit) reported
That was a 'suck'cess 🙄... didn't receive it on the @o2 network!! #emergencyalert #o2
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Jamie prangle
(@Pigger479) reported
@O2 considering your prices have gone up any chance of your signal improving .. I’m on 4g and it’s painfully slow !!
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Jack
(@P33LLX) reported
@ThreeUK I’m with @O2 and didn’t get it. Not because of the network but because I switched off the alerts in my settings. Invasion of my privacy 👌🏻
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