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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oldbury, England 3
Grimsby, England 2
Blackburn, England 206
Pontefract, England 1
Alness, Scotland 1
Filey, England 1
Plymouth, England 4
London, England 37
Sunderland, England 1
Clydebank, Scotland 1
Leeds, England 2
Wandsworth, England 2
Manchester, England 13
Woodhall Spa, England 1
Hammersmith, England 11
Glasgow, Scotland 18
Ross on Wye, England 1
Halifax, England 9
Swansea, Wales 2
Barnsley, England 2
Hook, England 1
Alton, England 1
Chatham, England 1
Bournemouth, England 3
Radstock, England 1
Newark on Trent, England 1
Brighton, England 2
Birmingham, England 10
Bathgate, Scotland 1
Seaford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hugomichaels
    Hugo Michiels (@hugomichaels) reported

    You know @O2 ,Ever since your network upgrade a few weeks ago in the Brighton area my signal has been far worse than it’s ever been. Should gave left it alone as it was working before. #itwasnotbroken #nothappy

  • DanJones2012
    Dan Jones (@DanJones2012) reported

    @O2 He’s just sent me an email saying his phones not working properly now, said all the writing has turned into a different language, have you cut him off?

  • jmilprint
    Jazza (@jmilprint) reported

    @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

  • leedee2588
    liam de-maine (@leedee2588) reported

    @andrejpwalker @O2 Honestly andre the merge with virgin was the downfall of O2 I have had so many bloody problems with them

  • Rachel_Coombs
    Rachel (@Rachel_Coombs) reported

    @mhewson_MCH @O2 After they inc their prices by more than they stipulated in their contract last year both me and my partner left. C£15 cheaper each pcm, comparable data, can use abroad, better signal!! IDMobile

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

  • BMclobb
    Bob McLobb (@BMclobb) reported

    @andrejpwalker @O2 go giff gaff, same network, less fuckery

  • FreemanIan
    Ian freeman (@FreemanIan) reported

    @O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.

  • angry_corner
    Mr Angry (@angry_corner) reported

    @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

  • MarQusRomelle
    MarQus Romelle (@MarQusRomelle) reported

    @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

  • huckleberrydan
    Daniel Daniel (@huckleberrydan) reported

    @beckieebabee_x @mhewson_MCH @O2 I know right! I’ve been with them 15+ years and they used to be great. Now I can’t get even get signal in my garden, the train home its awful and match days at the local football ground absolutely zero chance of signal for 2 hours.

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    Picture the scene. It's 2026. You live in a thriving city. And yet you have sh*t mobile phone signal because @O2 can't get their act together #couldntmakeitup #bettersignalinthecountryside

  • dermothill11
    dermot hill (@dermothill11) reported

    I can't believe just how bad @O2 mobile are, sooner I pay this phone off the better, they are dross.

  • tsamtruk
    Tsering Passang (@tsamtruk) reported

    @O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.

  • wanna_be_dj
    Matty M (@wanna_be_dj) reported

    @mhewson_MCH @O2 And their service has got worse.

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