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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 92
Nottingham, England 3
Hammersmith, England 6
London, England 25
Slough, England 1
Hackney, England 5
Trowbridge, England 1
Stafford, England 1
Penzance, England 1
Hounslow, England 2
Godalming, England 1
Saint Andrews, Scotland 1
Burnley, England 1
Glasgow, Scotland 9
Leicester, England 1
Southampton, England 1
Dunfermline, Scotland 1
Telford, England 2
High Wycombe, England 1
Leominster, England 1
Bracknell, England 1
Rochdale, England 2
Peacehaven, England 1
Bristol, England 3
Edinburgh, Scotland 1
Mansfield, England 1
St Albans, England 1
Richmond, England 1
Southminster, England 1
Coventry, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kokeshimum
    Sarah (@kokeshimum) reported

    @Savplast60 @O2 How ******** do you make a **** mobile phone service about immigrants ffs. O2 are a private company you clown.

  • Steve_Wright85
    Steve Wright (@Steve_Wright85) reported

    @kokeshimum @O2 I’ve been 02 since it was Bt Cellnet. Finally left last year. Round my area got so bad, barely any signal in my house and surrounding areas. We were using WhatsApp WiFi to call. It’s been so poor for many people round here.

  • 6littlecherubs
    Tina (@6littlecherubs) reported

    @kokeshimum @O2 02 is good in my house but outside it’***** and miss. EE is non existent in my house but great outside. Hubby is Vodafone and from what I know he has no issues at all.

  • MarkyB_62
    Mark Breeze🕷💙💻🐟 #FBPE #FBPA #RejoinEU🇺🇦 (@MarkyB_62) reported

    @kokeshimum @O2 Because the operators put profit ahead of service? Coverage investment goes into the high traffic/ high profit urban areas, at the expense of suburban & rural coverage. Better regulation would help.

  • thenoisechap
    The Noise Chap (@thenoisechap) reported

    @kokeshimum @O2 I have both O2 and EE SIMs on my phone. I work all over the country and the O2 one is woefully bad. Their service is so patchy and slow is barely worth having that SIM in there.

  • Phil_Taylor_4
    Phil M Taylor (@Phil_Taylor_4) reported

    @kokeshimum @O2 The whole of UK telecoms is way behind many other developed parts of the world. Everyone has 5G capable gadgets but our networks are generally not up to 5G. More and more devices are connecting so speeds are not keeping up to demand. It’s very very poor.

  • Monty5493
    Jordan (@Monty5493) reported

    @kokeshimum @O2 Recently moved network after so long being with o2 myself. Dreadful network!

  • fidgetbumble
    Pete Lawson (@fidgetbumble) reported

    @kokeshimum @O2 I got 5g halfway up a mountain in the states. A hill here kills my signal

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years

  • Andy__Mac
    Andy Mac (@Andy__Mac) reported

    @O2 @DonBramfoot you must be aware of the sheer volume of calls purporting to be from yourselves? I hang up and block (or play about and waste their time for 20 mins). But surely you should have the resources to get these clowns loacated and banged to rights.

  • jonathandu10972
    jonathan durmont (@jonathandu10972) reported

    @jibbajabbba @kokeshimum @O2 Did you not read? Signal much worse last 2 years

  • mls4711
    Martin 🇪🇺🇬🇧🇫🇷🤿🐝🔶 a true European (@mls4711) reported

    @kokeshimum @O2 I was in Thailand last year. Even at sea, and away from the coast, I was so surprised to notice that I had a strong signal!

  • mysteriousgal
    mysteriousgal (@mysteriousgal) reported

    @EnigmaAkila @iz__zy @O2 Wonder when they are going to get to the bottom of it. I have raised a complaint so seem to be getting some action but they still don't know what is causing it.

  • richierooster69
    Richard (*****) 🐺🟠⚫️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@richierooster69) reported

    @kokeshimum @O2 Cos we just put up with shite service across the board not just phone service.

  • nigelfairman
    nigel fairman (@nigelfairman) reported

    @kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT

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