O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Sparey 📈
(@DarrylSparey) reported
Hey @O2 - I thought the 2FA text message issue was fixed? I’m trying to get a payment to a supplier and I need a code sent via text from @TideBusiness and I’ve not received… when will this be fixed, please?
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Lauren
(@Lauren35345827) reported
@O2 Please create a better customer experience via Livechat, it’s Painfully bad
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FanMadeMunkVideos
(@FanMadeMunkVidz) reported
@TrapFaceOmz @O2 Their all just as bad
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Peter Jervis
(@therealjaffo) reported
@O2 They just texted rescheduling the call to tomorrow at 14:00. No reason, no apology given. I think I will cancel my contract. I’ve had enough
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Paul Thompson
(@P_A_Thompson) reported
@O2 @metamorhisnt Be careful of O2, **** signal EVERYWHERE, masts down for WEEKS and they start ignoring you when you start asking about action.....
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PureTechReviews
(@Puretechreviews) reported
@O2 hi I will like to know if I can cancel my Apple Watch tariff if I’ve fully paid off the device plan
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hayley
(@_OceanAvenu3) reported
@O2 I have turned my phone off I’ve reset network settings I’ve even reset all setting still nothing
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Charlie Kh
(@CharlieKh4) reported
@O2 hi I need to chat with customers service
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hayley
(@_OceanAvenu3) reported
@O2 My account is currently overdue but was put on hold so I wouldn’t receive any issues with data ect until the 2nd of April.
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Portraits by Samantha
(@Sam_draws__) reported
WHY have the option to speak to someone regarding a watch when they literally don’t have the first clue what they’re talking about? “Oh I’ll just put her on hold then re-queue her so I don’t have to deal with her” FANTASTIC CUSTOMER SERVICE @o2
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Amy 🍓
(@becomingmumsy) reported
@O2 absolutely appalled at the ‘customer service’ received from o2 this afternoon. Brand new phone that is blocked. Having to wait 24 hours for it to be unblocked as well as heavily pregnant and no means of contacting anyone. Well done o2…absolutely disgusting.
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laib
(@Laiba7h) reported
@O2 I accidentally opened my QR code for the cafe Nero offer, can I get help with this so it doesn’t go to waste😭
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Paul Thompson
(@P_A_Thompson) reported
@O2 @Joshua_he1 Your network guide does **** ALL to rectify your ****** signal issues.... I've had "issues" with a local mast "not working as it should" for WEEKS if not MONTHS with no rectification in sight. If I'm lucky I get 1 bar if I move to the window , open it, tie myself off and abseil.
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David Beddoes
(@Filo221963) reported
@O2 customer services had arranged to ring me today, my day off at 9am this morning, so they could discuss a better deal for me, I’m still waiting! 😡😡😡😡
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Daniel Corns
(@Cornzy1810) reported
@O2 How is it I have better signal on the #JubileeLine than I do when I'm out and about in town?
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