O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More

o2 Hero Image

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 32
London, England 26
Glasgow, Scotland 15
Manchester, England 10
Birmingham, England 7
Halifax, England 7
Hammersmith, England 6
Gloucester, England 5
Belfast, Northern Ireland 5
Hackney, England 5
Todmorden, England 4
York, England 4
City of London, England 4
Faringdon, England 4
Croydon, England 4
Batley, England 4
Southport, England 3
Southminster, England 3
Truro, England 3
Llandrindod Wells, Wales 3
Bolton, England 3
City of Westminster, England 3
Norwich, England 3
Leeds, England 2
Reading, England 2
Altrincham, England 2
Southend-on-Sea, England 2
Southwark, England 2
Buntingford, England 2
Derby, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LordxLord Supreme Being (@LordxLord) reported

    @O2 I thought @EE was bad then I met you. How hard is it get me an active sim card.

  • andyscargill 💚 Andy Scargill 💙🇺🇦 (@andyscargill) reported

    @mustbecwaced @EE It was similar in Chester with @O2 Lynn where they told one of my neighbours that he should find someone with a different provider if his land line was down and he had an emergency. Their local mast is 'broken' and has been for some time. We're gradually all moving over to others

  • bargain_lady1 The.Bargain.Lady (@bargain_lady1) reported

    @O2 I'm trying to log in to O2 Priority app but getting 'oops something went wrong' error for two days now, please can you help ASAP

  • scouserdean91 dean (@scouserdean91) reported

    @O2 my phone is not working been like this most of the day cant call or text or use data. People cant even ring me either

  • cerebralsymphoy Cerebral Symphony (@cerebralsymphoy) reported

    @BcfcMaddocks @O2 @EE On EE, customer support answers instantly, great comms.

  • RennicksShev Shev rennicks (@RennicksShev) reported

    @O2 what the hell is going on with your service in the DY8 postcode-it’s horrendous. I’ve been a customer of yours for over 20 years and I’ve never been so disappointed with your coverage and call quality! Please explain what is going on?

  • BarrieBrain1 Barrie (@BarrieBrain1) reported

    @O2 @allfor1john The signal is dreadful. I'm moving in 6 months. There are no steps..your 4g signal strength and speeds is appalling.

  • oache4u Gheorghe Aurel (@oache4u) reported

    @O2 How do i return a order,need to mention im not a o2 customer and cannot log in the app to speak with a agent

  • nelehmal Lamstar (@nelehmal) reported

    @O2 out travelling right now and I’m hating your network so much. I wish I never moved from Vodafone.

  • Chasing_My_Tale Danielle (@Chasing_My_Tale) reported

    @O2 @allfor1john Glad it's not just us! Awful signal! The amount of times a day my phone blips to tell me I have no network is frankly embarrassing. Missing important calls, never rings, can't send/receive texts. Absolute joke.

  • royster1889_2 royster1889/2⚔️ (@royster1889_2) reported

    @O2 @allfor1john Yeah pretty crap in N.ireland too, either gotten worse or everyone else is overtaking them in a big way, definitely be changing when my contract is done

  • allfor1john Marlon John (@allfor1john) reported

    @ladbible @O2 My contract is up at the end of this month and oh sweet baby Jesus I can’t wait to leave @O2 all you lot do is take money and give no signal and make our phones slow down or that it’s storage is full!

  • billybest99 Billy Best (@billybest99) reported

    @O2 The issue I’m having is your service is getting worse by the day

  • jumcraddock Make Football Better (@jumcraddock) reported

    @O2 Already spoke to your colleague over the phone at the time it happened who claimed there was no problem in the area despite me not even been able to run a speed test. Said there was nothing more he could do

  • Elash_1 Elash Morjaria (@Elash_1) reported

    @O2 I am a Virgin Media customer and I cannot logon to O2 priority. I am getting message "Oops, something went wrong". I have tried uninstalling and reinstalling the app but same message. Can you please let me know if there is a way round this?

Map Check Current Status