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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Middlesbrough, England 2
Great Malvern, England 1
Oxford, England 4
Halifax, England 7
London, England 35
Birmingham, England 7
Manchester, England 5
Hammersmith, England 7
Glasgow, Scotland 12
Belfast, Northern Ireland 4
Market Rasen, England 1
Dundee, Scotland 1
Falkirk, Scotland 1
Blackburn, England 94
Bodmin, England 1
Whitehaven, England 3
Wisbech, England 1
Dartford, England 1
Grays, England 1
Lincoln, England 1
Newham, England 2
Hackney, England 5
Carmarthen, Wales 1
Romford, England 1
Nottingham, England 2
Cambridge, England 2
Reading, England 1
Canterbury, England 1
Snodland, England 1
Bridgwater, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • isunilofficial
    Sunil Sharma (@isunilofficial) reported

    @O2 Internet service in my area has been very poor for the last 2–3 weeks. It was slow before, but now it’s become almost unusable. Could you please investigate the issue and provide an update? Or we can change to @vodafone_de @deutschetelekom ?

  • BennyboyJackson
    Ben Jackson (@BennyboyJackson) reported

    Hi @O2 - can you explain how with the tens of millions of pounds you charge customers a month, I still struggle for 4G signal in Hampshire?? Yet, when in the middle of a game reserve in South Africa, I manage full on 5G signal with no interruptions??

  • owencb
    Owen (@owencb) reported

    @O2 Can you just send me a new sim. I'm in touch with what seems like fake accounts. I don't need to login to my desktop. Just put a sim in the post. Ive already lost a day. It's 07789766581. I've paid you £100s for years. Just sort a brother out. It 8 Stephens Court, 82 Endwell Road London SE4 2DP. This is my l address. You probably have one in Hammersmith or Ealing or Earls Court. W6, Sw5, w5. West London post codes. I don't want to login on my laptop. Just mail me the sim? It's a piss of piss with Lebara

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 8 letters all the same telling me about my complaint .that never mentioned the origonal complaint arrived all at once .you must spend a fortune on ink and paper

  • NathanCourtney9
    N (@NathanCourtney9) reported

    @virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 O2 internet coverage is poor. Cue the ‘sorry you feel that way’ dismissal from O2

  • parkendgoodison
    ParkEnd Now Block002 (@parkendgoodison) reported

    @ad_moran4 @EE @O2 O2 is ****

  • markcallow10
    mark callow (@markcallow10) reported

    @fiyero @O2 They probably can’t get their own signal

  • ChallengeFaz
    Tom (@ChallengeFaz) reported

    So @O2 has got to be the absolute worst I’ve dealt with bar none. Seemingly no training or people skills needed to be on the other side of the 202 number…

  • naomimilward41
    Naomi Milward (@naomimilward41) reported

    @O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience

  • JasmineRisely
    Jasmine Chandler (@JasmineRisely) reported

    @O2 over the last couple of weeks I’m having signal issues around my house/village. Is there someway to check if there are on going works/issues?

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @waynetuckwell @O2 Luckily, they send me a text just before they cut off all my 7 lines threatening legal action Inc debt recovery, I use the link in the email to pay all in one go. It's literally the only way I can pay my bills unless I spend 2hrs on the phone. It's ******* shockingly bad @Ofcom

  • jennyc14
    Jenny Cockett (@jennyc14) reported

    @O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?

  • Bradleyyy98
    B. (@Bradleyyy98) reported

    @O2 I have been locked out of My o2 account since the 18th of March 2026. I have made numerous calls and got nowhere. Can you help?

  • debskiandmonkey
    Debbie The Viking (@debskiandmonkey) reported

    @O2 your Blue Mondays page has been showing errors for me since 6am 😕

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