O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CW (@Worly82) reportedWas on Vodafone for 15 years plus, very few issues. Been on @O2 for a few months and it’s absolutely shocking. Coverage appalling, phone cuts out part way through calls regularly . Paying for a service I’m not receiving. Avoid at all costs!
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Sarah Devlin (@sar0dev) reported@LouiseM30692137 @O2 Same in Dunfermline, Fife. Flipping awful signal.
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Richard Sears (@BucketofFrogs) reported@O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?
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Hayley (@Hayleyza0x) reported@O2 my signal in Cambridgeshire is down and you’ve said a whole week to fix not good
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Viridis (@Lord_Viridis) reported@O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.
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Christian O'Malley (@COMalley2017) reported@o2 @TicketmasterUK The O2 priority link for Shed Seven is not working. It keeps sending me back to the priority app. Please advise ASAP
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Daniel (@d_riley93) reported@O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?
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smiler (@GlynisJ13748024) reported@O2 @WezG Can someone from 02 customer service team pls contact me or give me a tel number to contact you were I dont have to wait for 3 days trying to get thru.
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Jen (@JRY1998__) reported@O2 But you haven’t. I rang about 6 weeks ago because I was always on E. Now in my house I get max 2 bars and two streets away/in the town centre there’s no signal but everytime I talk to o2 you guys say it’s fixed. It’s tiring
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Matt (@Matt14862528) reported@Wadey9971 @O2 @TezzaBelle88 Why does the corporate world to implement this rubbish on us and then think this is acceptable. Pay more for less service!
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Squall Loire (@squall_loire) reportedHey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.
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Viridis (@Lord_Viridis) reported@O2 @IanLewis299 More DMs about myo2 being broken
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♡ (@baeIuxe) reported@O2 i messaged you about my problems with my esim
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Lilith Tuylor (@lilith15016) reported@O2 You have 0 customer care, and no regard for PAYG users. I was left very upset. Your allowances are poor also. Cue the ‘sorry you feel that way’ dismissal from O2
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Adam 'Toast' Taylor (@burnt__toast_) reported@O2 I haven’t changed the sim, I was told that wouldn’t need to and one wasn’t going to be sent out. I’ve had intermittent signal for calls and no 4G or 5G at all since then!
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