O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 36
London, England 33
Glasgow, Scotland 9
Birmingham, England 8
Gloucester, England 8
Belfast, Northern Ireland 7
Manchester, England 6
Faringdon, England 5
Southwark, England 5
Hackney, England 4
Maidstone, England 4
City of London, England 4
Southport, England 4
Northampton, England 4
Nottingham, England 4
Southampton, England 3
Aberdeen, Scotland 3
Harringay, England 3
Batley, England 3
Edinburgh, Scotland 3
Slough, England 3
Swansea, Wales 3
Stoke-on-Trent, England 3
Bournemouth, England 3
Cambridge, England 3
Swindon, England 3
Hammersmith, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmald14 Emma_ld (@Emmald14) reported

    @O2 the blue Monday play now button is not working?

  • Roughman01 David Roughley (@Roughman01) reported

    @O2 Just a shame your network Barely works in the UK 😡 I can't use my data or log into my account!!!!

  • chxnelmai i am chanel✨ (@chxnelmai) reported

    @O2 Hi this is a new month and I'm Still having the same issue it won't issue me a new code

  • paiqqe_ paige (@paiqqe_) reported

    @RayExeter25 @O2 I’m having the same issue, I’ve rang, dm’ed and chatted to o2 all to get no real answers..

  • romantacisethis JAMES MARRIOTT EDINBURGH AND GLASGOW ‼️🆒 (@romantacisethis) reported

    @debbiexxCxx @O2 i have this issue too 🙄

  • briavelsjon Jon Pitts (@briavelsjon) reported

    @SanrioPublic @O2 @EE EE don't have a 3G network.

  • debbiexxCxx DebbiexCx🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@debbiexxCxx) reported

    @O2 honestly thought ticketmaster was bad!! Signed out of priority right when Lewis capaldi tickets go on sale and now getting some “forbidden” error and it won’t sign me back in!! Sort it out!

  • dompyone L Brown (@dompyone) reported

    @O2 shockingly slow mobile internet at Brent Cross, not even busy!

  • fred6279 Fred (@fred6279) reported

    @KyleTSpence @MartinSLewis @O2 Their prices are horrible though, and their Giffgaff MVNO has worse speeds than proper O2 unlike ID Mobile/Voxi which are just as fast as Three/Vodafone.

  • CensoredFascist The ‘Censored Fascist’ (@CensoredFascist) reported

    @O2 @jesshardy20 Same issue, 403 forbidden

  • Lauraaan182 Lauren (@Lauraaan182) reported

    @O2 authentic my account and not working???

  • Jadienorris_xo Jadienorris_xx (@Jadienorris_xo) reported

    Waited 30 mins for @O2 for priority @LewisCapaldi tickets and it kicked me out and then wouldn’t let me sign in 🙃 Lewis do hampden please or add an extra Glasgow night I’m away to cry

  • silv24 Natalie Silvey - silv24.bsky.social (@silv24) reported

    @O2 I tried to activate an eSIM on my new iPhone and it failed and now my old SIM won’t work so I cannot make calls or anything and I can’t log in to the website as I can’t get any texts as a security check! Please help!!

  • charljohno Charlotte Johnson (@charljohno) reported

    @SophieMcEv10147 @O2 @O2 same **** show as they gave us for the Peter Kay pre sale

  • joaniew1985 jo (@joaniew1985) reported

    @O2 It wouldn't let me sign in at all. So now that I finally got through there's over 39,000 people in front of me when there were hardly any to begin with so i'll miss out because of the error on YOUR side.

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