O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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gucciflyfly
(@S0SAS) reported
@O2 ever since you did work in my area a week ago my connection has been awful frustrated to say the least.
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James Drury
(@jamespdrury) reported
@O2 can you confirm your complaints process please? Properly unimpressed with the process of leaving after you changed the terms for international roaming. Right up to calling first direct to cancel the £300 DD payment FROM THE MATERNITY UNIT after I was told it wouldn’t be taken
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ANDREYNA RODRIGUEZ
(@YNARODRU) reported
@O2 hi i just moved in to a new place and I don’t have signal. Can you please help?
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Joel
(@JPG___) reported
Don’t ever bother with @o2 the most useless mobile network and crappiest customer service team going trying to charge me for a late payment when the cost for the bill had already been covered
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steph.
(@stephvelasquezz) reported
@O2 Nothing works! It’s awful signal
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ForzaBashar
(@Forza_Bashar) reported
@PaulDooley17 @O2 3 signal is horrible
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Sewerprat🏆💙💛🍥
(@sewerprat) reported
@O2 Cancelled contract inside 14 day cooling off period. Then charged £96 a month later. 3 times tried calling customer services, the last time your agent asked me told hold, left me on hold for 25 minutes then terminated the call. HOW DO GET MY MONEY BACK
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Adam Crawford
(@AdzCrawford2003) reported
@O2 Ok. Well I had an uninterrupted connection above ground, always had a 4G connection whilst travelling down to the EuroTunnel. Just a shame that it was bad in the tunnel.
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Jenscrine
(@jenvalentine86) reported
Worst decision I made moving to @O2 v poor signal anywhere I go. Is there any way to leave a contract 6/7 weeks in???
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r
(@twarrestrial) reported
@O2 my network does not allow me to report.
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Rick
(@r_ic_k_tweets) reported
@O2 No, I can log in to My O2 just fine and check my account and remaining balances etc. It's only on O2 Community I get this problem
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Al MacLeod
(@thealmeister) reported
@O2 how come I barely get a 4g signal @Silverclassic ! Talk of 5G is a total joke
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Rick
(@r_ic_k_tweets) reported
@O2 Hi, I do have a My O2 account already, when I click on Sign In and enter my details, it just brings me back to the sign in page again. If I click register it asks for my number then suggests I log in with my existing O2 account, which brings me back to the loop as above.
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Jenscrine
(@jenvalentine86) reported
@stephvelasquezz @O2 Nor me. 2 months into a phone contract, only 22 to go, worst decision I made.
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Mateo Alejandro
(@Malejandrop1) reported
@O2 it is embarrasing how your customer services is so unwilling to help those who were affected by the pandemic and that had to move out from the country... they can't seam to help me out to end my contract and your website is a loop! A massive company and 0 care!
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