O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
Check Current Status
E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jαу
(@Jermaine_ManUtd) reported
@O2 why do you seem to reply to tweets about simple questions quickly but I’m waiting a day to get a reply back to each DM from your customer service team on this account?
-
Andy
(@andy7hodgy) reported
@O2 Would love to follow that link but no signal 🤔
-
Maggie
(@magsfoxyloxy) reported
@O2 I’ve tried that and it just won’t connect to any other. It’s so bizarre as we have never ever had this issue here
-
𝕄 𝔼 𝕃 👑
(@princessmel_87) reported
@O2 I've tagged them in all the tweets and no response at all. Its not good. I googled, and it seems since 2020 this has been an issue for updates only allowing via WiFi!
-
🌻 Snapper's delight Totherhythmotheboogiedabeat
(@wwchasdogdotcom) reported
@O2 ordered IPAD 1st August not delivered. Still not Told 3 times enquiry would be raised with DHL before account could be cancelled. Just told today I had to wait another 24 hours Meanwhile you're charging air time etc and threatening extra charges? Customer service? Where?
-
Shalz
(@shalz9991) reported
@O2 I'm on day 14 of my cooling off period and realised I want to cancel my pay monthly contract. My new sim (PAYG) will come in a few days and I can only use my PAC code then but o2 are telling me everything will terminate today and I have to use my PAC code today or lose my no?
-
chris lockwood
(@ChrisSlockwood) reported
@O2 disappointed with the service I’ve just received tbh
-
Andy by Name
(@sooty2101) reported
Been trying for weeks to update card on auto top up on @o2 It is not working I’ve deleted completely and tried a new card on the app on safari and on a laptop and it doesn’t work customer service is hopeless 😩
-
Fluffy Ears
(@FluffyEarsTTV) reported
@O2 The later postcodes are home and we have been told that the Berkely building has affected service but nothing appears to be done, just constantly getting worse.
-
Steve Lightfoot
(@66usual) reported
Just getting a survey by text from @o2 asking how crap they are in Lichfield. Scale doesn’t go low enough.
-
🌸 MelliMoo 🌸
(@__Melli__) reported
Any update on why there's zero signal in the BB9 area @O2 can't ring or text out and nobody can get through to me 🙄
-
Daniel Green
(@DanGreen1986) reported
@O2 @jayef99 Also having the same issue
-
Conor Robson
(@ConorRobsonUK) reported
from
Plymouth, England
Absolutely horrendous service from @O2 in Plymouth City Centre! Internet is non existent and on calls I sound terrible to the other end. It’s 2022 in a big city and this is what you provide?!
-
Craig Brothwood
(@1975craigb) reported
@O2 No, neither was the regional manager. Legally I'm allowed to cancel as I'm within 14 days, the team on the phone wanted god himself to say so, right now I actually don't know what the plan is!
-
CJQ
(@columjq) reported
Shockingly poor signal with @O2 at #Gatwick South Terminal and at Wembley stadium #O2 #Fail
Check Current Status