O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More

o2 Hero Image

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 29
Blackburn, England 28
Glasgow, Scotland 27
Batley, England 15
High Blantyre, Scotland 14
Hackney, England 10
Halifax, England 9
Hammersmith, England 9
Manchester, England 6
Todmorden, England 6
Birmingham, England 6
Hebden Bridge, England 6
Ventnor, England 6
Leeds, England 5
Belfast, Northern Ireland 4
Airdrie, Scotland 4
Bristol, England 4
Sheffield, England 4
Portsmouth, England 4
Colchester, England 3
Reading, England 3
Derby, England 3
Bolton, England 3
Croydon, England 3
Nottingham, England 3
Leicester, England 3
Hounslow, England 2
City of London, England 2
Perth, Scotland 2
Doncaster, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomrobbo99x Tom Robbo (@Tomrobbo99x) reported

    @O2 any chance you sort your mobile data coverage out? Been nothing but terrible the last few months. I Can’t run a business like this!

  • Janana58 Janna (@Janana58) reported

    @O2 still getting really poor service at 4g. I am paying for this and it’s been a week or more. Can you tell me when the problem will be fixed please?

  • SaraMillar6 Sara Millar (@SaraMillar6) reported

    @O2 It's been ongoing for years, left o2 for this reason. Thought it would be fixed by now, obv not. No issues outside/calls/texts. Only inside Glasgow Central Station. Postcode G1 3TA

  • iuliancalin222 Iulian Calin ♋ (@iuliancalin222) reported

    @MaxWinebach I was in London and got that notification for @O2 Network. Man, that was the best.

  • custer1836 lennie small (@custer1836) reported

    @O2 Thank you, if only your phone service was as helpful.

  • martinwwhite72 Martin White (@martinwwhite72) reported

    I wish @Ofcom made mobile phone companies charge pro rata for lesser service in rural areas. Might make them invest more in those areas. @O2

  • Nikkiipixiie ThePixieScientist (@Nikkiipixiie) reported

    @O2 had no signal at home now for 3 days. Says there's an issue in the area on the site. If it's a known issue why have you not informed paying customers? Why can't I use my phone in my own home. And am I going to be compensated since I'm on a contract with you.

  • PScaife paul scaife (@PScaife) reported

    @O2 @thecaptgretsch O2 what on earth has happened to your service at Kendal Calling Festival- seriously this should have been managed better - no excuses

  • belle08101982 Christopher Davidson (@belle08101982) reported

    @O2 can you cancel voucher didn’t mean to use it

  • laurareid92 Laura (@laurareid92) reported

    @O2 Hey, wondering if anyone can help my internet has been down for around 24 hours

  • dewks1983 Emma Westwood (@dewks1983) reported

    @O2 how do I go about cancelling my contract a bit early due to awful mobile signal, no 5g/4g or very little data. I am stuck in only being able to use my mobile in my house connected to WiFi. This has been for 6 months or more now?!

  • kaplajk jk (@kaplajk) reported

    @BikeGillian @O2 oh that's terrible . hope it works out

  • scuba_69 John Spilios (@scuba_69) reported

    @o2 Signed up for new sim 30/7, no. can’t be transferred til Tue-when I’m out of UK. Hours on call to cust service trying to resolve. Not told about porting delay when signed up in store and salesperson gave impression switch would happen same day. Can no. be ported by Mon a.m.?

  • Steve45Moore Steve Moore (@Steve45Moore) reported

    @O2 Hi, I have just tried to use the link included in your free vip upgrade offer to upgrade 2 tickets I had previously purchased for Back to the Future for 8th September 2023, but without success. I would love to accept your free offer but need help please……

  • benji_suave Benji✨🥂🍸 (@benji_suave) reported

    @O2 why is my connection so bad in my house

Map Check Current Status