O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Monster
(@Frankenstein56) reported
@O2 The worst network in the UK
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DJLEE247
(@djlee247) reported
@O2 … the last time I wait for 30+ minutes on the line to o2 because their customer service team are rubbish compared to how good they used to be…
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Customer Services
(@querysupport) reported
@O2 Worst network.
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Zach Hawkins
(@ZachHawkins25) reported
@O2 Give me a direct NON AUTOMATED number to contact you, Your automated system is a waste of time and just pisses me off more than helping. Never seems to understand such a basic response. I hate companies that use systems like this, It always fails!!😡
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Kris
(@kris_afc) reported
@JuliaCoronado @O2 Yep, I’m thinking of doing the same. Had terrible customer service trying to sort insurance for a new phone. The price hike is probably the final straw
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MK Dons Fan⚪️⚫️🔴
(@pdmkd) reported
@O2 …last time I add a line to my o2 account after they failed to help a vulnerable friend
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Jay
(@jayrocks_666) reported
@O2 Time to provide a working service?
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Dakota
(@helenr3535) reported
@O2 Worst provider ever. Can’t wait to end my contract with o2
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Barry Devlin
(@irishbazdev) reported
@O2 No one has replied to the complaint I raised last week. Was advised it would be within seven working days but surprise surprise it hasn't been. Can I get a response ASAP
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Eugene Clarke
(@EugeneMClarke) reported
@O2 Three days for a response is poor. Can you give me a link to your cancellation procedures please.
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Knowlesy 💙
(@DanKnowles1984) reported
@gem42_99 @O2 It’s awful been like it for months now. Yet they try and justify increasing bills by 17%
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Hadyn Clark
(@Hadyn_Clark) reported
@O2 ****.
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𝑪𝒉𝒂𝒓𝒍𝒆𝒚 💘
(@f0reverkatycat) reported
@O2 when will the mast be back up and running in my area (Hornsea) its been down nearly 4 days. I’ve tried connecting to the online chat and its constantly unavailable
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Ed the F***in Ball💙⚽️8️⃣
(@ballyswhiteboot) reported
@O2 Worst marketing decision ever, let's put up everyone's prices by 13.9%
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Gem
(@gem42_99) reported
@DanKnowles1984 @O2 I'm also on @O2 Dan and as soon as I get near the town centre......no internet and dodgy signal!! It's a joke
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