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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hammersmith, England 10
Bathgate, Scotland 1
Seaford, England 1
Glasgow, Scotland 17
Blackburn, England 198
Belfast, Northern Ireland 6
Littlehampton, England 4
Nottingham, England 1
Mitcham, England 1
London, England 43
Stourbridge, England 2
Manchester, England 13
Dagenham, England 1
Croydon, England 4
Milton Keynes, England 3
Kilmarnock, Scotland 1
Lewes, England 2
Ratho Station, Scotland 1
Stevenage, England 2
Elgin, Scotland 1
Bognor Regis, England 2
Chorley, England 1
Batley, England 8
Brighton, England 1
Sheffield, England 2
Stanmore, England 1
Cheltenham, England 2
Newham, England 2
Kingston upon Thames, England 2
Halifax, England 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • spcb
    Simon Baldwin (@spcb) reported

    And just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.

  • IsyrafB
    Isyraf Baharudin (@IsyrafB) reported

    @AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist

  • Lewis_lisa7
    Lisa Lewis (@Lewis_lisa7) reported

    @O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks

  • marciabigg
    Marcia Bigg (@marciabigg) reported

    @O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.

  • thelazydj
    SE 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@thelazydj) reported

    2 Saturdays in a row now my @O2 data speeds have been basically non existent despite full Signal bars and it being fine every other day. Network stats say no problems in my area but something is definitely going on here! Looking at leaving them now! #O2 #data #4g

  • TomSoede
    Thomas S - Clarity (@TomSoede) reported

    @O2 I have been trying to get through I broke my phone and bought a new one I out in my o2 SIM card and I can’t receive text messages hence can authenticate my payments apps I need urgent help

  • Jimmy_Riddle71
    Andy (@Jimmy_Riddle71) reported

    @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

  • ChrisAO123
    Chris.SE (@ChrisAO123) reported

    @O2 So @O2, here we are in the middle of April and the Community is still not working, so when will it?

  • psych0s0cialz
    Hannah (@psych0s0cialz) reported

    @O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first

  • countycasual77
    MR NICE (@countycasual77) reported

    @O2 The entire area is down

  • GingaGill
    GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported

    @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again

  • SaulCorrigan
    Saul Corrigan (@SaulCorrigan) reported

    so.. same problem with @O2 and not helping at all.

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