O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
Check Current Status
E-mail
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark
(@MarkWood3010) reported
@O2 So I’m correct then! Punishing those with you who have paid for their device….great customer service there eh!!
-
Neil Warwick
(@Neilwarwick24) reported
@O2 Doesn’t help
-
Ollie Jones
(@OllieJo22051279) reported
@O2 extremely disappointed, been with 02 for years and never had a issue. Move to Malvern and signal is so poor that we have to change provider.
-
Angie D
(@AngieD89400721) reported
@O2 @SkyUK outage in NE9 area been going on for 2 hours, the Sky hub line is just recorded message saying “working on a problem” please advise urgent update?
-
Holly
(@Holly40312439) reported
@O2 hi I need help with reporting a default on my credit i need to dispute
-
Rowena Sinclair
(@GlassBalloonWeb) reported
@O2 Hi, can someone help me pls? Apparently I'm out of data and I really need to buy some. I've upgraded my acct but it doesn't kick in for a week, and because of this it won't let me buy a bolt on via website or app. I've called twice and after waiting ages been cut off twice.
-
Umair Ahmed
(@m333ruu1) reported
@O2 Some one changed my security question and you giving out pizza ovens instead of talking to customers to resolve issues. You useless bunch of bar stewards.
-
Rohan Ujoodha
(@UjoodhaRohan) reported
@O2 hi. Are your phones down. Tried calling 4 time and just “goodbye” can someone help please
-
Mike
(@RealMikeMurray) reported
from
Barrow-in-Furness District, England
@O2 No service I’m disabled in a top floor flat no access out and no signal
-
Dale Watts
(@Extinguisherman) reported
@O2 I am using my iPhone 11 on 3G mode due to the o2 network being so pants, literally downgraded my package!!! My EE iPhone works fine. My nieces o2 phone is the same
-
clipper🇵🇸🇵🇸🇵🇸🇬🇧🇬🇧🇬🇧🇵🇸🇵🇸🇵🇸
(@thefreakb) reported
@O2 About as helpful as customer services
-
Croina
(@Croina88) reported
If @O2 (phone) and @ThreeUK (WiFi hub) could get there **** together and at least ONE OF YOU give me decent data that would be great 😒 it’s 2021 I shouldn’t still have to move around my own house to get signal!
-
Mike
(@RealMikeMurray) reported
@O2 ******* disgusting and you can’t ring anyone let’s see what my solicitor and home help say
-
John Howells
(@howells1967) reported
@O2 part 2...I've sent loads of emails about this, and nobody has got back to me.. I've been ignored.. great service..not!!
-
Hothri Moka
(@hothriananya) reported
@O2 Hi, No one replied to my email. I still don’t have network.
Check Current Status