O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 34
London, England 27
Glasgow, Scotland 17
High Blantyre, Scotland 14
Manchester, England 10
Halifax, England 7
Birmingham, England 7
Hammersmith, England 6
Airdrie, Scotland 5
Hackney, England 5
City of London, England 4
Faringdon, England 4
Croydon, England 4
Gloucester, England 4
Batley, England 4
City of Westminster, England 4
Belfast, Northern Ireland 4
Truro, England 3
Llandrindod Wells, Wales 3
Bolton, England 3
Brighton, England 3
Norwich, England 3
York, England 3
Dungannon, Northern Ireland 3
Southall, England 3
Bristol, England 3
Todmorden, England 3
Leeds, England 3
Hamilton, Scotland 2
Southminster, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • RoseReyah REYAHROSE (@RoseReyah) reported

    @O2 how can I speak to a real person please instead of your stupid robot

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • wyton Ashley Wyton (@wyton) reported

    Some pretty shady tactics are being deployed by @O2 to stop you exercising your right to cancel, including extended hold times, rude staff, and trying to insist on full settlement of the handset agreement! @MartinSLewis please stand up for us consumers here!

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