O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 25
Penzance, England 25
Manchester, England 15
Birmingham, England 13
Glasgow, Scotland 10
Leeds, England 7
Reading, England 6
Bolton, England 6
Tower Hamlets, England 6
Nottingham, England 5
Plymouth, England 5
Belfast, Northern Ireland 5
Liverpool, England 5
Edinburgh, Scotland 5
Uxbridge, England 4
Croydon, England 4
Mitcham, England 4
Newcastle upon Tyne, England 4
Telford, England 4
Luton, England 4
Slough, England 4
Carmarthen, Wales 4
Cupar, Scotland 4
Bristol, England 3
Blackburn, England 3
Norwich, England 3
Stockton-on-Tees, England 3
Gateshead, England 3
Dagenham, England 3
St Albans, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattBuckeridge Matt Slade (@MattBuckeridge) reported

    @nathan06320834 @O2 I did the same last year. After being with O2 for as long as I can remember. Saving so much money and getting equivalent service for a shorter contract before getting an upgrade. Was win, win, win!!

  • LouisFoster593 L F • V I S U A L S (@LouisFoster593) reported

    Why are calls not going through to @o2 customer service? The line just keeps cutting off..

  • YamaEmilie God only (@YamaEmilie) reported

    @nathan06320834 @O2 Part of me actually feels like that sometimes , I’ve been a customer for 10 years currently paying like £55 per months maybe nice to have my bill reduced by £10-20 paid that maybe great .

  • thetro180 matt metro (@thetro180) reported

    @O2 shittest network on earth

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @O2 This is the wrost phone network

  • NSPh0t0s NSPh0t0s (@NSPh0t0s) reported

    @O2 ..irony that there is no O2 mobile data service whatsoever at @TheO2 itself

  • ScubaJeff904 ScubaJeff (@ScubaJeff904) reported

    @O2 am I going to get the help I need today? Been asking for days and never get it. DM'd you yesterday as well and no reply....

  • skid500 Mark Woods (@skid500) reported

    @O2 Disney+ for£5.99 when I go to site from Priority it just says Oops theres been a problem.

  • DickerDick73 Rich Stephens 🔴⚪️ (@DickerDick73) reported

    @O2 Worst network to be on and will be looking to move to another network as soon as I am able. Connectivity rubbish, signal poor, too many blackout spots, price hikes…..and don’t get me started on Priority!

  • SherlockC83 Sherlock (@SherlockC83) reported

    @O2 … social media team trying to look relevant and trendy by latching on to a popular show release. Our customer service is still terrible, so are our business ethics and prices. But we know what’s steaming on Disney plus!

  • Gronchy_ Rory Sauvi (@Gronchy_) reported

    what's the point in saying presale is a perk when it absolutely never ******* works @o2 this happened with tom segura too. your service is absolutely PISH

  • DonScanz Life Aint 3asy™ (@DonScanz) reported

    @O2 is there something wrong with the network, I can receive or make calls to O2 numbers or call 202! Help

  • mattshay18 Matt Shaylor (@mattshay18) reported

    @O2 ….worst signal ive ever had from a service provider

  • iMarkG84 Mark Green (@iMarkG84) reported

    @O2 … worst company for phone signal?!

  • stewie_123 SRM (@stewie_123) reported

    @EnglandRugby @O2 Farrell was awful last week and doesn’t presently warrant his place in the side, Smith is not just the future but the key to how England should be playing right now

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