1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Outage Map
O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

Less
More
Check Current Status

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 14
Blackburn, England 199
Woodhall Spa, England 1
Hammersmith, England 11
Glasgow, Scotland 18
Ross on Wye, England 1
London, England 38
Halifax, England 9
Swansea, Wales 2
Barnsley, England 2
Hook, England 1
Alton, England 1
Chatham, England 1
Bournemouth, England 3
Radstock, England 1
Grimsby, England 1
Newark on Trent, England 1
Brighton, England 2
Birmingham, England 10
Bathgate, Scotland 1
Seaford, England 1
Belfast, Northern Ireland 5
Littlehampton, England 4
Nottingham, England 1
Mitcham, England 1
Stourbridge, England 2
Dagenham, England 1
Croydon, England 4
Milton Keynes, England 2
Kilmarnock, Scotland 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewis_lisa7
    Lisa Lewis (@Lewis_lisa7) reported

    @O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 your customer service is shocking refusing someone a 14 day change of mind we make a complaint you call back with a deal and said you will get another quote the escalations team yeah, right I'm still f waiting you're a joke.

  • hugomichaels
    Hugo Michiels (@hugomichaels) reported

    You know @O2 ,Ever since your network upgrade a few weeks ago in the Brighton area my signal has been far worse than it’s ever been. Should gave left it alone as it was working before. #itwasnotbroken #nothappy

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    @O2 I've reported on the my network app and they say there is a mast down but it's ALL THE TIME. it's horrendous.

  • muckfe111
    Sf (@muckfe111) reported

    @mhewson_MCH @O2 Don’t jump ship to Vodafone.. the coverage is absolutely ****

  • GarethTheNerd
    Gareth Kirk (@GarethTheNerd) reported

    @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

  • burnt__toast_
    Adam 'Toast' Taylor (@burnt__toast_) reported

    @O2 my contract was changed last week to sim only as I don’t want an upgrade yet, but since then I’ve had limited signal for calls and no 4G/5G! I need this sorted asap! I can’t log to the app because it says I’ve been locked out and can’t always receive calls.

  • lifeiz2short4lv
    romy (@lifeiz2short4lv) reported

    @O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint

  • Minto86
    John Minto (@Minto86) reported

    @O2 can you help, I am trying to buy action bronson tickets and I am stuck in a loop where it goes to ticketmaster but the back to priority app

  • StaceyA_91
    Stacey Armstrong (@StaceyA_91) reported

    Nice of @O2 to wait for my monthly bill to go up for my data to become unbelievably slow or not work at all 🙄

  • JRY1998__
    Jen (@JRY1998__) reported

    @Calh48 @mhewson_MCH @O2 Omg same. Once I head towards my local town centre there’s no signal

  • silly_balls
    rich ryan (@silly_balls) reported

    @o2 why has your app got so terrible. Apple Pay now times out and does not work, the save card option does not save the card. Why fix something that wasn’t broken?

  • fireheartmusicx
    Fireheartmusicx (@fireheartmusicx) reported

    @O2 @Ticketmaster My O2 priority link isn’t working for Melanie Martinez tickets it just keeps sending me back to the app when I click on the link in ticket master for tickets, help!

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.

  • beckieebabee_x
    • B e c k i e e • 🐝 (@beckieebabee_x) reported

    @huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!

Check Current Status