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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 3
Blackburn, England 182
Belfast, Northern Ireland 8
London, England 54
Enfield Town, England 2
Batley, England 5
Hammersmith, England 6
Exeter, England 3
Carterton, England 1
Halifax, England 5
Cheltenham, England 1
High Wycombe, England 1
Manchester, England 14
Glasgow, Scotland 13
Maidenhead, England 1
Poole, England 1
Corsham, England 1
Woodbridge, England 2
Newham, England 3
Leicester, England 5
Wembley, England 1
Hove, England 1
Falkirk, Scotland 3
Dublin, Leinster 4
Cowes, England 1
Redruth, England 2
Rotherham, England 4
Great Malvern, England 1
Birmingham, England 14
Peacehaven, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Transome77
    Terry Ransome (@Transome77) reported

    @O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet

  • PabloRocket666
    Pablo666 (@PabloRocket666) reported

    @O2 You have ruined Myo2 app completely! Can’t even view my account details. Keeps asking to verify something hundreds of time and gets me nowhere. It’s time to find a mobile network that cares about their customers. Bye o2

  • JackieDee15
    ⚫ Jackie Dee 👍🕷💙 #FBPE (@JackieDee15) reported

    @O2 what’s going on? I’ve had no service today while away from my home and wifi. Is your network down?

  • PeteZappy
    ZappyPete (@PeteZappy) reported

    @anton_simp66 @O2 @VodafoneUK Is THAT what’s going on? My o2 signal has been absolute garbage all of a sudden recently! 50/50 if I can load anything requiring internet at all when I’m outside of the office/house.

  • Jaffa374
    James Collins (@Jaffa374) reported

    @O2 Had an email through stating I've taken out a new o2 SIM, with my name and my email, however I have not done this. I tried to ring through to your service desk but couldn't get past security, as I haven't set this up. Where do I go to get this sorted?

  • BWoodzy99
    Ben (@BWoodzy99) reported

    @EnglandRugby @SixNationsRugby @O2 Brilliant team sheet Awful numbering system

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    @O2 Thanks for the reply. I'm not actually with #O2 but included all networks in my Tweet because no provider offers a working signal around here so there is no incentive to switch. It's always been like this here & it seems it's never going to be addressed.

  • richecc1
    Me (@richecc1) reported

    @wayner75 @O2 Yes no signal stood next to somebody on three full signal, O2 voicemail is hopeless most of the time my phone is using WiFi calling to make calls via BT but O2 are just putting costs up.

  • thomasyeowart
    Thomas Yeowart (@thomasyeowart) reported

    @O2 overcharged again! You’re actually *************** now, and to make it worse your customer service is shocking! How come no one ever gets back to you?

  • Alidkinz
    Ali Dawkins 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇸🇮🇨 (@Alidkinz) reported

    Hi @O2, I need urgent help. A provisioning error has assigned my mobile phone number to my iPad SIM instead of my phone, and it's using up my minutes incorrectly. Please can someone DM me to fix the mapping and look at my allowance? #O2Help

  • wayner75
    Wayne Chant (@wayner75) reported

    @richecc1 @O2 Probably no signal and no 4/5g and phone is nigh on useless

  • ascroftpete
    Pete Ascroft (@ascroftpete) reported

    @EnglandRugby @O2 Really disappointing. What is the point of selecting a squad where the majority is proven non international, aging players? Is the side not meant to be a younger follow up from the recent u20 age groups. They will still beat a poor Irish side and Mapletoft will be the hero again

  • anniejowett_77
    Annie (@anniejowett_77) reported

    @O2 6 days later this is still ongoing. The mast near my area is not working apparently. What are you doing to fix this? Not only that but my virgin media internet has also stopped working due to an ‘outage’. Last night, my phone was unusable. God forbid there was a family emergency

  • PamelaD63704636
    Pamela Dean (@PamelaD63704636) reported

    @O2 Yes I did. I have now spoken by phone to the real O2 and all has been sorted. The scammer saw my post to you on X and was called O 2 customer service and had very similar logo.

  • MikeDon32803726
    Mike Donohue (@MikeDon32803726) reported

    @O2 Salisbury to London train 1hr 30 mins - O2 service working more than 15 mins on the journey - coverage is worse than ever. Centre of Salisbury now is shocking time to move networks after 35 years

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