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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 32
Farnborough, England 1
Sleaford, England 2
Batley, England 7
Motherwell, Scotland 1
Verwood, England 1
Salisbury, England 1
Penicuik, Scotland 1
York, England 1
Birmingham, England 12
Chester, England 1
Hackney, England 13
Halifax, England 8
Reading, England 1
Harlow, England 2
Rhyl, Wales 1
Cleator Moor, England 1
Hammersmith, England 14
Glasgow, Scotland 19
Weston-super-Mare, England 1
Southampton, England 1
Canvey Island, England 1
Uxbridge, England 1
Plymouth, England 3
Northampton, England 1
Barnsley, England 1
Sheffield, England 4
Gillingham, England 1
Bristol, England 2
Swindon, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

  • Nmxx1734
    Lincs Lass (@Nmxx1734) reported

    @O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!

  • wynnbp
    Philip Wynn (@wynnbp) reported

    @wheat_daddy @O2 I could not agree more Andrew. It is simply awful. I won’t renew mine either

  • GMan_London_Lad
    GMan-London-Lad (@GMan_London_Lad) reported

    Published Phone number for O2 Woolwich does not work. It connects, goes silent & disconnects the call after around 5 seconds. When I phone 02 customer services they cannot help me @O2

  • shade1964
    pete (@shade1964) reported

    @O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!

  • jhargie4
    john (@jhargie4) reported

    @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

  • KansasMax
    Max Kansas (@KansasMax) reported

    @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

  • Dgooch66
    🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported

    Not only does @O2 advertise items falsely, when. You complain they don't even have the decency to have a person deal with the complaint, how far this company has fallen in standards is unreal!

  • wtsang_
    Wing Tsang (@wtsang_) reported

    @willyepp @O2 I’m having the same issue and o2 asked where the app and my phone was “up to date” 😢

  • sheldinij
    Sheldini (@sheldinij) reported

    @O2 You can get your management complaints team to resolve my issue

  • Veleta2000
    Rosaura Guzman Diaz (@Veleta2000) reported

    @O2 My roaming uk-spain is not working.

  • HausofCharlie
    Charlie’s Haus (@HausofCharlie) reported

    Can you fix the Adela O2 priority presale? @O2

  • simon_elliott
    Simon Elliott (@simon_elliott) reported

    @O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @O2 can see the trouble @O2 customers are experiencing but she was just reading, parrot fashion, that she could diagnose it. Have a look at the issues people have wrote on here @O2 and you will realise it's not me !! 😡😡

  • sheldinij
    Sheldini (@sheldinij) reported

    Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2

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