O2

O2 Outage Map

The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 34
Blackburn, England 33
Glasgow, Scotland 9
Birmingham, England 8
Gloucester, England 8
Belfast, Northern Ireland 7
Manchester, England 6
Faringdon, England 5
Southwark, England 5
Hackney, England 4
Maidstone, England 4
City of London, England 4
Southport, England 4
Northampton, England 4
Nottingham, England 4
Aberdeen, Scotland 3
Harringay, England 3
Batley, England 3
Norwich, England 3
Edinburgh, Scotland 3
Slough, England 3
Swansea, Wales 3
Stoke-on-Trent, England 3
Bournemouth, England 3
Cambridge, England 3
Swindon, England 3
Hammersmith, England 3
Southminster, England 3
Croydon, England 3
Truro, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DickerDick73 Rich Stephens 🔴⚪️ (@DickerDick73) reported

    @thesockpuppet @O2 Exactly this…..absolute joke of a network and now the one thing they offer worthwhile they mess up!!

  • Stevo_j Stevo (@Stevo_j) reported

    @O2 Lol, you think tickets will still be available after 48 minutes, never mind hours?

  • junglepixie69 Jungle Pixie (@junglepixie69) reported

    @O2 Do you have any idea how long the app will be down for??

  • etismydad etismydad (@etismydad) reported

    @O2 why is my signal so bad while roaming in the USA? Have to rely on Wi-Fi everywhere I go

  • ColinBr75910239 Colin Bright (@ColinBr75910239) reported

    @O2 Poor excuse really! A phone company can’t sort its own technical issues out 🤔😳

  • Blinston93 Joe Blinston (@Blinston93) reported

    @O2 proving once again why they’re the UK’s most unreliable network #O2Priority #peterkay

  • HarryBrookhouse Harry Brookhouse (@HarryBrookhouse) reported

    **** you @O2 one job this morning and not even a sign of an update

  • CatrinAliMartin Alison Martin (@CatrinAliMartin) reported

    @rich_owen82 @O2 Would be interested to see who gets the “sold” tickets 😱😱if everything is crashed then they should all still be available. Let’s see them on selling sites in the next half an hour for stupid money…

  • jon_newsome Jon Newsome (@jon_newsome) reported

    @O2 Got as far as the 'enter code' page.... never received a code to log in.....it's not April is it? 🙄 #shambles #O2 #PeterKay

  • NeilWMcKenzie Neil McKenzie (@NeilWMcKenzie) reported

    @O2 Understand the technical issues @o2 but some serious volume and stress testing should have been done - and then doubled and doubled again… it isn’t rockets science!

  • rich_owen82 Richard Owen (@rich_owen82) reported

    @virginmedia @O2 are you going to stop the #peterkay presale until you’ve fixed the priority app?? Or as usually do you not care about your customers. Terrible customer service

  • michealewk96 Micheal Fitzpatrick (@michealewk96) reported

    @deankeno25 @O2 O2 is crap cant wait to jump to Vodafone next year

  • GraceHardman Grace hardman (@GraceHardman) reported

    @TheO2 @O2 @O2PriorityUK is a joke! Trying to get tickets for the first time on o2 priority and the app isn’t working! O2 used to be the network everyone wanted to be on now as soon as I can leave the network I will. The signal is so bad!

  • lisa_bonny Lisa Boniface (@lisa_bonny) reported

    @O2 can't believe priority is not working!!!

  • CherylB77261324 Cheryl (@CherylB77261324) reported

    @O2 How much of this demand is from people who’ve spent £1 getting an O2 phone number to never use again?! Should change the way priority works so it’s for all us genuine customers who can’t now even get on

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