O2 Outage Map
The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @CariadFfisio Having same problem as well phone service is a joke
-
L🍒 (@xlilyyrobinson) reported@DarkSabers2013 @O2 I absolutely agree. I’ve spent 4 hours on the phone to them this week and got nowhere. I have been accused of lying when the things that were agreed were on a recorded call. My complaints been ongoing since August 25. They have certainly lost a customer once this contract is over
-
⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported@1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home
-
Simona Valentina (@1stSimona) reported@amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be
-
Hayley Laura (@LilHay) reported@O2 six days u have done nothing to get this issue sorted. You have been reported with immediate and if u don’t get this sorted today without fail. Further action will be taken against u. You’re ******* deranged if u think not doing anything sort an isssue in 6 daysacceptable
-
TopBoy Gooner (@Philysmok) reported@O2 why is or App so bad I can’t raise a complaint I can’t cancel orders that were made by mistake because your app is completely rubbish. Also I was trying to raise a complaint but your agent end the chat why is this???
-
Tracy Kydd (@injuredcyclist_) reported@O2 Thanks phone not working in hospital so on a kindle will deal with this when I get out of hospital in a ton of pain right now
-
Andrew (@abigsavage) reportedHey @o2 I left your network last year but keep getting bill notifications for a zero bill. Webchat and phone couldn’t help getting them stopped. Any suggestions
-
Lynn Heatley (@lynn_heatley) reported@O2 Morning, trying to login to my account, but it’s saying my ntlworld email is not valid, can you advise what I do please.
-
John Taylor (@TaylorSurrey) reported@O2 my new order for sim only is held awaiting (4 days)customer support, who can I contact to complete checkout?
-
Andy Grice (@AndyGrice1979) reported@O2 Why has my account been locked. Trying to get through but your automated service just takes me round in circles!
-
Hayley Laura (@LilHay) reported@O2 @CariadFfisio Tell me about it . They’re beyond rude. Vile and the most u helpful ever
-
mec337 (@mec337) reported@RyanBarby @O2 Rubbish Virgin Media are the worst - oh wait
-
Hayley Laura (@LilHay) reported@O2 @JohnSharp1975 My god so rather than actually dealing with people and their issues. You’re responding to random messages where there isn’t an issue!? This is shocking!
-
ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported@O2 can you help me please
Check Current Status