O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ade Hodges (@adehodges) reported
@BowfinArse @giffgaff @O2 Can't send them either. Apparently WhatsApp, Facebook and Instagram and down too.
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Lee Elliott (@Lee_Elliott1987) reported
@JulesT737 @C_billington @O2 I'm on sky thats basically 02 and have had no trouble
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NateBRANSON (@NateBranson) reported
@O2 What exactly is the issue ??
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Liam O'Reilly (@Liam_OReilly09) reported
@O2 having trouble making calls and texts. Are you down too? You're website says not but my messages or calls aren't going through
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lorenjackson (@ellllljaaac) reported
@O2 my personal hotspot isnt working since everything went down yesterday… i am supposed to have started work at 10 and cant connect my laptop to my phone… when is this going to be fixed??
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Conor Perry (@ConorPez) reported
@O2 you’ve had my pants down getting me to renew my contract with you again 🤝Terrible network, getting decent signal with you is a myth
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NateBRANSON (@NateBranson) reported
Day 3 of no signal ... no data ... and still no word from @O2 Watch how quick u lot expect payment this month tho Pffffft
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Kristofferson. (@BowfinArse) reported
Anyone having issues with @giffgaff or @O2 network ? Can't send texts
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Katie Clifford (@Katie_Clifford_) reported
@O2 Yes I did. I’ve been in 3 locations since yesterday morning experiencing issues in all 3 locations for 24 hours. The checker is showing an issue in 1 location but not in the other locations.
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MsiSaleh (@ForeverHappier) reported
@macmadeup @O2 Bloody fix it for the price you charge this **** shouldn’t be happening!
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andy whyte | 27 (@whyteuk) reported
swapping from @o2 to @ee today because of o2’s hopeless signal. literally i’d consistently be the 1 with the worst signal at all times. and as if in some last ditch attempt to sway my decision i got half decent signal in the gym this morning. a usual black spot #toolittletoolate
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Lynda Mason (@lydwray) reported
Everything is down! And Thankyou @O2 as always I have NO phone signal.
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Poutine (@_PoutinePoutine) reported
@O2 are into the semi finals, you lot are ****! Lucky escape for @Homebase_uk this time as they didn’t vote for themselves. Good luck in the semis @O2
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Katie Clifford (@Katie_Clifford_) reported
@O2 Also, I have signal when I turn off 4G. Isn’t that odd though?
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lorenjackson (@ellllljaaac) reported
@O2 Thanks, but none of them work… this only started happening yesterday when the issues started with Facebook, i am missing work today because of this, normal mobile data is working fine but the hotspot isnt