O2

O2 Outage Map



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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 Most Affected Locations

Outage reports and issues in the past 15 days originated from:

O2 Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • sym🌈 (@spellitoutt) reported

    Got my phone contract changed with @O2 from a £31 something airtime bill to £12 weeks ago & everything was confirmed (they said it might be £15 rather than £12 cause I have to pay the 4 days I used which was cool) SO WHY ******** HAVE I BEEN CHARGED £32.02?? I now have no money🙃

  • Thomas (@unCAPTCHA) reported

    @O2 I have a device that is locked to you and I need to get it unlocked to use on a different network how do I do this?

  • JKP (@JKV101) reported

    @O2, I never received the prize I won!?

  • Charlotte (@CharoliviaD) reported

    @O2 hey how do I find out my customer number I’m trying to log in to upgrade and I don’t know what it is and it’s not accepting my debt card Info

  • jlonew (@jlonew) reported

    @O2 if my number isn’t ported over I will cancel my contract as I have 14 days

  • Andrew Bosworth (@BozDog71) reported

    Need help please @MoneySavingExp @O2 are affecting my credit score and have been for 18 months. Acknowledged it’s their fault, called constantly to be told that it’s being rectified. My credit card provider are wanting to cancel my credit card.

  • Andrew Bosworth (@BozDog71) reported

    Need help please @BBCWatchdog @O2 are affecting my credit score and have been for 18 months. Acknowledged it’s their fault, called constantly to be told that it’s being rectified. My credit card provider are wanting to cancel my credit card.

  • g d h muir (@gdhm1968) reported

    @o2 got a new tablet over a month ago with no service as a mast is down.still have to pay. Absolutely ridiculous.

  • Julia Avenell FEPAA | FInstAM (@JuliaAvenell) reported

    @O2 is there a problem with the app today?

  • 15 (@petal15s) reported

    @O2 you need to sort your internet out in your Milton Keynes shop. Three hours it took to transfer the data from old to new phone, and still ended up doing it at home. This must happen constantly, cost us more in parking. Not great Customer service!

  • Annie Mc Cartney (@Flomoll) reported

    @O2 why when a long standing customer is scammed, through no fault do you not recompense?

  • Alison 💙 (@alison_mac86) reported

    @O2 6 weeks ago when we took out the plan it was possible and the person from customer services assured us it had been applied and activated, so we'll be taking this further. We have the chat transcript. You'd have been better off showing goodwill to my long-time customer husband.

  • Dee . (@Scampdoodles) reported

    @victoriamscott @O2 That's terrible ! @O2 you should be ashamed of yourselves !!!

  • 🌈Kim🌙 (@k84_kim) reported

    @O2 What's the point of me registering for the Acessability thing you offer if no one wants to help me. All I want is the address I've got to put on the envelope to send my phone back to O2 insure.

  • Alison 💙 (@alison_mac86) reported

    Husband had to pay over a tenner for 1gb of data to get me through until this new plan starts, and the new plan will be costing £6 a month more than before, all because of @O2's total ineptitude & barefaced lies, so you can damn well guarantee we'll be going to @ofcom with it.


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