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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Louth, England 1
Salisbury, England 1
Norwich, England 1
Croydon, England 2
Glasgow, Scotland 12
London, England 36
Blackburn, England 94
Middlesbrough, England 2
Great Malvern, England 1
Oxford, England 4
Halifax, England 7
Birmingham, England 7
Manchester, England 5
Hammersmith, England 7
Belfast, Northern Ireland 4
Market Rasen, England 1
Dundee, Scotland 1
Falkirk, Scotland 1
Bodmin, England 1
Whitehaven, England 3
Wisbech, England 1
Dartford, England 1
Grays, England 1
Lincoln, England 1
Newham, England 2
Hackney, England 5
Carmarthen, Wales 1
Romford, England 1
Nottingham, England 2
Cambridge, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @marcd86 @O2 I have the same issue

  • elizavezen
    Eliza Vezen (@elizavezen) reported

    @O2 Hi, zero bars and no internet or connection anywhere between W2 4RJ all the way to E2 9PA. The website says masts are down, been a few hours already, any update?

  • NathanCourtney9
    N (@NathanCourtney9) reported

    @virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.

  • AGrueller
    Elliott Gee (@AGrueller) reported

    @O2 @Bov__ Youse lot are ******* ****

  • IanPike
    ianpike.bsky.social 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported

    @O2 @SoMoonstruck The same, is there an issue with the app as Blue Mondays offer isn't loading?

  • MisfitsWorld20
    Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported

    @princessmel_87 @O2 Some kinda spin to win thing now & they say its only in the app but as u know when u click to enter it automatically opens to the mobile Internet which they now say isn't where it's meant to be, hopefully they'll fix it & give another chance to everyone,

  • Albertbez544803
    Albert bez (@Albertbez544803) reported

    @O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months

  • LaurenHill0808
    Lauren Hill (@LaurenHill0808) reported

    @O2 hi, do you know of any issues surrounding High Wycombe town centre? For the last few weeks I have had little to no data signal in the town centre

  • dataeatworld
    DataEatsWorld (@dataeatworld) reported

    @maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.

  • TheLiamMorley
    Liam Morley (@TheLiamMorley) reported

    @O2 why is my roaming not working in Spain even though I have around 49GB of data left.

  • HardeepDhani
    Hardeep Dhani (@HardeepDhani) reported

    @fatz68 @O2 Got the same issue

  • mikeneil1
    mike neil (@mikeneil1) reported

    @O2 How **** is your website ? Spent the last 15 minutes trying to pay my bill but it’s impossible, that option is not there. The website is awful

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to

  • katie080487
    Katie Hunter (@katie080487) reported

    @O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help

  • cpfcjc
    CPFC J (@cpfcjc) reported

    Anyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.

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