O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gnasher
(@gnasher1209) reported
5/ Maybe if @O2 were to lose several million customers & get no new ones, through their extremely poor customer service they might, pull their finger out of their *** & use some of their profits to fix their website to accurately show stock availability!
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paul simpson
(@paulsimo1971) reported
@O2 you are a bloody joke your customer service is awol and i still have no data calls or msgs on this phone so angry no wonder people leave this was an upgrade and for a few days now you have failed to deliver #fact i will now be going back to the dark ages as leaving mcd wifi.
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Kenny Cowper
(@CowperKenny) reported
@o2 network… where’s the network i pay for gone?!?!
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BANTER
(@limcollins) reported
@JordanDWolfSzn @skeng7g @O2 Bruv we talking about Arenas and u seriously pulling Beer parlour and restaurant venues on here!! Wtf?
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Helena-Ann🐝🐝
(@Helena_Ann93) reported
@O2 I’ve sent you a message but with another issue. Xx
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Sam Hazzard
(@SamHazzard89) reported
@O2 have ordered a new phone to an old address by mistake and there is noway to contact you. Can someone please help...
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Dave Gilsenan
(@davegilsenan) reported
@O2 Hi O2. Why is your data coverage and speed so awful?
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Gary Novak
(@novakg11) reported
@O2 Each day that goes by it's costing me money as I'm running two contracts side by side. If this matter isn't resolved today I will cancel my new @O2 contract and seek an alternative service provider. Please call me on the number I provided via DM yesterday.
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john harvey
(@jjhpinto) reported
@BO3673 @LandSharkUK I know the feeling, my speeds are useless, won’t even do a speed test half the time. They’ve also managed to arrange a new sim for me, arriving tomorrow but cut my current sim off today @O2 leaving me with no calls, shite network these days
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Pintsize
(@PintsizeBez) reported
@clare_jeffs @O2 @plandotcom They definitely could cancel it if they wanted to. Surely they have a policy to do with protecting the vulnerable. 😡
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Tim
(@imTimPerez) reported
Honestly tired of @O2 not having a signal inside the house. I/We need to get out of the house to have a signal. 😒
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Phil
(@BO3673) reported
@O2 They have not helped. The issue seems localised to where I am. I need further assistance please.
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MJ ⛓
(@mljamathers) reported
@O2 i literally just wanna play sims 4 WHY IS MY WIFI NOT WORKING
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Lewis - 👁BIG BROTHER IS COMING👁
(@LewisJ815) reported
o2 absolutely making me want to switch network to NOT @O2 after that #loveisland advert.
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Hathor
(@Hathor32563459) reported
@O2 a phone network who DO NOT ANSWER THE PHONE. Cue the 'sorry you feel that way' dismissal.