O2 Outage Map
The map below depicts the most recent cities in the United Kingdom where O2 users have reported problems and outages. If you are experiencing problems with O2, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
O2 users affected:
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Norton
(@mthepalacefan) reported
@O2 how many more months til you fix my phone signal? Once again, after a couple of days working, it is offline. No compensation, no service. Can't even call you to complain. Awful
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PurpleNoodlePie💜🏳️🌈
(@purplenoodlepie) reported
@jackmor92905016 @O2 @peterkay_co_uk Yup not working
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Rhys scott
(@RhysScott374) reported
@virginmedia @O2 @peterkay_co_uk Wifi in Lincoln been down for ages or just me ?
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Rowan Webb™
(@RowanWebb) reported
@O2 How many tickets per customer please?
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Alison Gill
(@Aligill79) reported
@dr_lungs @O2 This is awful…
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Gary
(@gmi2) reported
@virginmedia @O2 @peterkay_co_uk Imagine right now, sheer volume of traffic is causing log on problems
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Charlotte
(@Charl0ttePerry) reported
@O2 is the priority app down? Not letting me sign in
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Kevano
(@kevbev321) reported
@O2 Why the hell are you giving access to @virginmedia customers too?! What’s the point in being an O2 customer where one of the biggest perks is meant to be O2 priority access to tickets, if you’re just opening up the “priority” access to millions more customers?! Fuming.
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Ath Iest
(@IestAth) reported
@O2 Can you have someone who speaks English email me? I’ve been trying for 3 days to sort out a billing problem on your end and I’m getting nowhere through the in app chat. It’s getting ridiculous now.
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bertkatie
(@bertkatie) reported
@O2 help. I’ve had an awful experience . I’ve been with you for 20 yrs and about to cancel. You sent me a damaged like new handset and 2 weeks later and 8phone calls it’s not sorted.I’ve made a complaint and had no response and been promised calls backs and they dont call.
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rachel green 🕷
(@regency31) reported
@O2 @peterkay_co_uk Bought tickets the last time only to be let down not again
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N 3 M Z™
(@N_3_M_Z) reported
@O2 I’d like to know why I’ve just had to pay anything considering I’ve had a contract with you for half of my life and never missed a payment as it’s a direct debit how can I owe you money when you take it out of my bank every month?
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HandsintheRuck
(@Handsintheruck1) reported
@John71381259 @EnglandRugby @O2 Worst player on the pitch today. Great career but well past his use by date. Slow inaccurate service and shocking kicking game. Ben Spencer is the best option when fit.
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Jack Morton
(@jackmor92905016) reported
@O2 @peterkay_co_uk Is anyone’s priority not working ?
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Trish
(@Writer53) reported
I have been with @O2 since they first started-that is decades- but that relationship ends at the end of my current contract- I have today experienced the most dreadful customer service. I can only apologise to O2 for being someone who expected customer care-mea culpa.
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