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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salisbury, England 1
Penicuik, Scotland 1
York, England 1
Birmingham, England 12
Chester, England 1
London, England 31
Hackney, England 13
Batley, England 6
Halifax, England 8
Reading, England 1
Harlow, England 2
Rhyl, Wales 1
Cleator Moor, England 1
Hammersmith, England 14
Glasgow, Scotland 19
Weston-super-Mare, England 1
Southampton, England 1
Canvey Island, England 1
Uxbridge, England 1
Plymouth, England 3
Northampton, England 1
Barnsley, England 1
Sheffield, England 4
Gillingham, England 1
Bristol, England 2
Swindon, England 1
Crawley, England 1
Royston, England 1
Bridgend, Wales 1
Newmarket, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattstingray
    Matt Ray (@mattstingray) reported

    Thinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.

  • Dgooch66
    🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported

    @hornysince6 @O2 If that's the way to you feel then feel free to **** off and stop bothering me

  • BillCockaCha
    BillCocker (@BillCockaCha) reported

    @O2 No, just fix the app

  • DavidButler34
    𝐃𝐚𝐯𝐢𝐝 𝐁𝐮𝐭𝐥𝐞𝐫 🇺🇦 (@DavidButler34) reported

    @wheat_daddy @O2 Government should start imposing meaty fines on all network providers not providing reasonable rural coverage! Plenty of masts around here but they’re basically all dialed down to save on energy costs!

  • K8ie1987
    Miss Music (@K8ie1987) reported

    Yep, @O2 signal is DREADFUL

  • NickBeddows1
    Nick Beddows (@NickBeddows1) reported

    Shout out to Nada in @O2 Brighton. Super customer service

  • _mcmurray
    Rachael Mcmurray (@_mcmurray) reported

    Why is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2

  • EmmMurray211
    #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported

    @O2 any chance of some support for my daughter after her phone was stolen? The level of support @Ofcom so far, has been absolutely abysmal. It would be good to find someone who actually cares!

  • ozzybn1989
    JB (@ozzybn1989) reported

    Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

  • jmcconville710
    jmcconville710 (@jmcconville710) reported

    @O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.

  • sheldinij
    Sheldini (@sheldinij) reported

    @O2 You can get your management complaints team to resolve my issue

  • EuropeanCpride
    European Cultural Pride (@EuropeanCpride) reported

    @O2 Give it a god damn rest with your incessant virtue signalling casting in your adverts and your DEI.

  • Leanne07Leanne
    Leanne (@Leanne07Leanne) reported

    @O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks

  • jhargie4
    john (@jhargie4) reported

    @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

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