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O2

O2 Outage Map

The map below depicts the most recent cities worldwide where O2 users have reported problems and outages. If you are having an issue with O2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

O2 users affected:

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oldbury, England 3
Grimsby, England 2
Blackburn, England 206
Pontefract, England 1
Alness, Scotland 1
Filey, England 1
Plymouth, England 4
London, England 37
Sunderland, England 1
Clydebank, Scotland 1
Leeds, England 2
Wandsworth, England 2
Manchester, England 13
Woodhall Spa, England 1
Hammersmith, England 11
Glasgow, Scotland 18
Ross on Wye, England 1
Halifax, England 9
Swansea, Wales 2
Barnsley, England 2
Hook, England 1
Alton, England 1
Chatham, England 1
Bournemouth, England 3
Radstock, England 1
Newark on Trent, England 1
Brighton, England 2
Birmingham, England 10
Bathgate, Scotland 1
Seaford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GregDawes38
    Greg Dawes 🚁🚗✈️ (@GregDawes38) reported

    @mhewson_MCH @NickOresme @O2 Tesco mobile also piggyback O2 network

  • shanelotriet
    Shane (@shanelotriet) reported

    @O2 It’s like this all the time. It’s really frustrating when you trying to use your phone at the till points and have no signal.

  • r420rl33t
    Gavin C (@r420rl33t) reported

    @O2 so I'm home less struggling for money rang customer services asking to drop the plan and the phone completely because I CAN NOT AFFORD IT NO LONGER IT as it is financially crippling me and all i get is offered a new plan or payment plan hello im homeless and can not afford it

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 @mellypeters I've left o2...id mobile ...same contract £8 cheaper pm and hopefully better customer service if ever I need it ...took my mam off o2 £8 cheaper and my mrs the same...save £24 pm ..tatty bye o2

  • Sean_Bahamut
    Sean W (@Sean_Bahamut) reported

    @O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99

  • tsamtruk
    Tsering Passang (@tsamtruk) reported

    @O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.

  • tsamtruk
    Tsering Passang (@tsamtruk) reported

    @O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.

  • martinallen78
    Martin Allen (@martinallen78) reported

    @mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!

  • fgz176
    Freddiefrazer (@fgz176) reported

    @O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with

  • NathanJarvisMD
    Nathan Jarvis (@NathanJarvisMD) reported

    @o2 why is your phone coverage so awful? Been like this for over a year. Hardly any internet or phone connectivity. In central Manchester now - can’t connect onto the internet with 4G or 5G. Simply not good enough. Had to find WiFi to post this

  • dermothill11
    dermot hill (@dermothill11) reported

    I can't believe just how bad @O2 mobile are, sooner I pay this phone off the better, they are dross.

  • Matthew_Delong
    Ⓜⓐⓣⓣⓗⓔⓦ 🇬🇧 (@Matthew_Delong) reported

    @O2 Tried that and never get the second email. Tried a second time 7-8 hours later no second email. I did not press if someone asked...., only I requested

  • Emma_K__
    Emma (@Emma_K__) reported

    @O2 Hello. There is never any signal around Edgeley Road, SK3. Every week I go there my phone goes on to emergency calls only and is happening to all of my friends phones too. Could this be logged as a fault? Or the coverage map be updated

  • JackieP06936666
    Jackie Potts (@JackieP06936666) reported

    @andrejpwalker @O2 I was with O2 for years and due to all the issues, I changed last year to Smarty..... Best thing I did 👍

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