O2 Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS19.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
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O2 Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Nunthorpe, England
@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@join4te) reported
@O2 Day 137 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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GlamorganNurse
(@GlamorganNurse) reported
@ZebaArif @O2 Just left o2 had similar issues.
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Mark Whittongton
(@biggerman316) reported
@O2 I have been trying to cancel my contract for 7days all they do is put the phone down on this is a joke of a company I am going to cancel my direct payment I have all the call saved and they have all my calls recorded I will never go back
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JU51LNS
(@JU51LNS) reported
Thieving gits @O2 have increased my daughters mobile costs by 17% having only taken contract in Feb. How do they justify it apart from greed, exploitation and extortion. Signal isn’t even good on M42, so not being spent on infrastructure. @MartinSLewis
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Mark Walder ⚛️🇬🇧⚛️
(@MarkWalder2) reported
@O2 It seems even as i have spoken to you in the past, that you are unable to fix the issue of no signal while in my home, this is on going for months, so it looks like i will be taking all three phones somewhere else, I don't like having to go for a walk just to make a call!!
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Cask
(@cask_uk) reported
@wakeupmummy @O2 Same problem for the last 4 days. I cancelled my Disney sub on the o2 website after the 6 month free trial and their system put a bar on my outgoing calls. 3 support staff involved, none of whom could help. 4th time calling and they spotted the bar on outgoing calls. Unbelievable
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
Seriously, @O2 are utter crap. Badgering me for stuff I don’t owe and still keep texting even though I’ve called to sort it out. Avoid these idiots at all costs!
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Clewesy 🙋🏼♂️
(@clewesy96) reported
@O2 had no signal at work for over two weeks… not ideal for receiving emails and work things and certainly not why I pay you an extortionate amount per month!
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Tendai
(@tendaisupply) reported
Been with @O2 for 13 consecutive years (no idea why) and I can’t believe how bad the network has become in that period of time. If you’re anywhere with even the smallest crowd you can forget about any decent signal.
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Ann-marie
(@beuandsmile) reported
@O2 @DanWilcox11 Hello, can you help me please? I need my PUK code can’t access my sim