O2 Outage Report in Newton Aycliffe, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent O2 outage reports came from the following cities: Darlington, Stockton-on-Tees, Durham and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Phone | |
| Billingham |
Phone | |
| Durham |
Phone | |
| Bishop Auckland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn
(@RlinsteadX) reported
@O2 disgusted by O2s customer service. Been a customer with them for 10 years & have spoken to 2 of the WORST employees in the past 3 weeks who were rude, shouted over the top of me and accused me of not knowing what I was talking about. Problem still hasn’t been resolved either!
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Red Collective
(@RedCollectiveUK) reported
however declined. I joined @Experian_UK to find out why. Because of @O2, my rating had plummeted from Excellent to Very Bad; the worst it can be. I called O2, informing them of this, last month. They immediately accepted the mistake was theirs and promised to sort it immediately.
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Rick Ward
(@rgw1977) reported
@O2 why is it when I go abroad a 5g signal is everything it says on paper. Fast and reliable. Yet when in the uk it’s like going back to the dial-up days????
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Gaz
(@Gaz3putt) reported
Pretend you have a mobile phone without access to the internet by subscribing to a data service with @O2.
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Mike Larwood
(@mikelarwood) reported
Today I get a painful reminder of why I should have stuck to my “never going back to @O2”; 7 days later and they can’t even tell me if they have the porting request that was made at the point of order on my new contract! Waste of perfectly good carrier space.
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Louise Murray 💙 🏴
(@Willowstorm247) reported
@O2 So due to O2 being super busy (2dys to reply each time) time was sufficiently dragged out to ensure I didn't get the 25% discount I was entitled to apply for. Wish I'd just called but once DM process started I thought it would be sorted quickly like past issues. How stupid of me
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Luke Staunton
(@lukejstaunton) reported
@O2 Any idea why network speeds are so poor in LS1 (around Portland St/Leeds General Infirmiry)? Averaging 0.6 mbps download despite 5G contract and device. Lots of building work in the area, have antennas been removed or awaiting install after construction is complete?
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Red Collective
(@RedCollectiveUK) reported
Incoming rant alert: @O2 incorrectly logged a £400+ debt against me months ago now, as they can't terminate an account correctly it seems. They then applied 5 late fees and a default to my credit file, all without telling me. They also sold my nonexistent 'debt' off to a debt...
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silky saliba and 51 others
(@ashton58406567) reported
Can never get through to any @O2 customer service 😡
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Glenn macgregor
(@Macgregor11) reported
@O2 The problem is I don't have a date or estimated time of delivery.