O2 Outage Report in Newton Aycliffe, County Durham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe, Darlington and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
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| Darlington |
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| Peterlee |
Phone | |
| Stockton-on-Tees |
Phone | |
| Shildon |
Phone | |
| Peterlee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michaela McCusker
(@Michaela_McC) reported
3 phonecalls and 2 instore trips to @O2 to get a sim card sorted and still no joy! Any chance of some help before I have to make a third trip to store @O2 extremely frustrating 😑
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jane riley
(@used2bblonde) reported
@O2 big shout out to Nokhanyo in the customer care team. After 3 hrs on calls & 25 mile round trip to a shop! she managed to sort out our Sim issue. Superb service just a shame we didn’t get her on the first call #needsareward
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GoosePlays20
(@GoosePlays20) reported
@jennifer268716 @O2 And yet I will probs never get any #O2surprise
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Stephen Hands
(@Handsy_) reported
@O2 Can you let me know please rather than send a link that I can't open on my phone due to such bad signal here...
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Dr Mark Hawker
(@markhawker) reported
@O2 Just been cut off by your customer service team twice while trying to cancel my contract with yourselves. Not the best.
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Paddy 🇪🇺
(@PaddyWV) reported
@HubNutVids @Bravo_10_Bravo @O2 When you are out and about a lot I think it probably has to be Vodafone or EE these days. Neither is particularly cheap now mind, in my experience & EE customer services were pretty inadequate last I tried. A long time has passed since the good old early days of Orange.
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drh09
(@drh091) reported
@O2 Terrible service from o2 insurance. Promised 4 times someone will call me, never happens, if you ring you queue for 30 minutes, now have email asking me to call as they are waiting for update from me - despite me ringing already and no one knows what’s going on. Awful service
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sdw
(@dwlkaqua) reported
@sparkyscrum @O2 Oh god me too. Absolute nightmare. Had no network now for 2 days and customer service just raised his voice at me and said it might take 5 days to sort!
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GregR21
(@Gregrock21) reported
@WWERollins @O2 @M_Johnson681 I'm sad 😐I'm not there this year cause I'm still not feeling well so burn it down seth 🔥
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AndAnotherThing
(@letmetellyou12) reported
@O2 I have been a customer of O2 for as long as I can remember but this stops now. I know you don’t really care about losing me as a customer but I refuse to keep paying money to a company with rude and unhelpful customer service employees.