O2 Outage Report in Newton Aycliffe, County Durham, England
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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees and Darlington.
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Community Discussion
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O2 Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Tracy West (@th_west) reported from Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 I repeat: your customer service is appalling.
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Tim Fowler (@timlibrarian) reported from Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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sarah hunter (@sarahhunter25) reported from Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Peter Snowdon (@petersnowdon) reported from Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Luke Hockborn (@LukeHockborn) reported from Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Paul Frampton (@headcoverlova) reported from Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Laaraib (@laaraibk_) reported from Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 Appalling customer service. An apology is required.
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P Tumilty P (@ppayne76) reported from New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SJ83 (@bobogella) reported
@O2 How on earth is this possible when it’s been down since 10am and 9 hours later still down?!! Absolutely shambolic
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Chris Bradley (@bradders2013uk) reported
@O2 So all Peter Kay pre sale sold out? Can anyone please confirm how they got them as no one seemed to be able to login! #peterkaytickets
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adrian mallinson (@adrianmallinso3) reported
@O2 How ******** have you sold the presale tickets when the app has been down all day ffs
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Justine Jones (@Anghang) reported
@O2 How? The site has been down all - I have been trying since 10am!
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Anna Dene (@Frenchie512) reported
@O2 I joined O2 from Vodafone 2 weeks ago, the Priority app was one of the reasons. Should’ve stayed with Vodafone, better signal and the first time I want to use Priority it’s down ALL DAY! Then to say you’ve sold all the tickets, disgusting. O2 you really need to up your game 🤬
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amy lockhart (@amylockhart2) reported
@O2 Your app is dog ****!!!
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VBG (@Vixsta4r) reported
@O2 Absolute joke! Been trying to get on since 9am by using a variety of devices, my o2 log in, virgin log in and still now it is not working! The message has now changed from error to we know there is a problem and we are working on it! You would think you would be more prepared!
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marie thompson (@marielizbet) reported
@O2 Yep, well that sucks!!! Been trying all day just to get on the site and app!! Utter b*****ks!!
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Neily (@neily114) reported
@O2 **** off with your good luck!! Not once in the last 9 hours did you shite site work. Go **** yourself O2
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Andy (@H0rr0r1c0n) reported
@katie_louise_b @O2 Same here! Always been with o2, always been loyal and never changed! Now I struggle to get 4g signal most of the time and now this! Contract up in January, so shall be moving over to EE as seems there Tyne most reliable network nowadays