O2 outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

City	Problem Type	Report Time
Stockton-on-Tees	E-mail	26 days ago
Middlesbrough	Internet	4 months ago
Middlesbrough	Internet	4 months ago
Middlesbrough	Wi-fi	6 months ago

Community Discussion

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O2 Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Peter Snowdon (@petersnowdon) reported 1 minute ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  Marcus (@MarcusSummers81) reported 2 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

• 
  laura (@lauramckeown__) reported 5 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Laaraib (@laaraibk_) reported 8 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  ☀️Caroline☀️ (@carolinehinde) reported 9 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

• 
  David Taylor (@david198623) reported 10 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  John (@JohnJackson010) reported 11 minutes ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  ✨Lisa McGrath (@lisaall79) reported 16 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  ✨Lisa McGrath (@lisaall79) reported 18 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  Simon Clayton (@SiClayton) reported 22 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Luke Hockborn (@LukeHockborn) reported 23 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Lisa-marie Donladson (@lisamarie0164) reported 26 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  Marcus (@MarcusSummers81) reported 28 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Lynn (@XLindyLou) reported 35 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 44 minutes ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  Andrew Willis (@ilovefluffy) reported 45 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Sarah Sinclair. (@sarannesinclair) reported 51 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  Chris W 💙 (@cawalton7) reported 53 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 59 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 60 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayshree (@jayshree35) reported 55 seconds ago

  @O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!

• 
  jmcconville710 (@jmcconville710) reported 55 seconds ago

  @O2 thank you to Murren for sorting out the SIM card issue , 🌟🌟🌟🌟🌟 service .

• 
  anthony chilvers (@anthonychilvers) reported 4 minutes ago

  @O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days

• 
  John Till (@JohnTillUK) reported 5 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/

• 
  Max Kansas (@KansasMax) reported 6 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  JB (@ozzybn1989) reported 7 minutes ago

  Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

• 
  Lucie Rimmer (@LucieRimmer) reported 7 minutes ago

  @O2 Thank you. I raised it in the O2 shop and they agreed it was and has always been bad. At the time they said to switch to 3G (that’s what they did) 🫣

• 
  Nick Beddows (@NickBeddows1) reported 8 minutes ago

  Shout out to Nada in @O2 Brighton. Super customer service

• 
  IDIC (@CharlieIDIC) reported 10 minutes ago

  @O2 are the worst left us with no working phones because their eSIM activation isn’t working and they said click here then logged off for the night

• 
  TJ (@teejwxm) reported 10 minutes ago

  @O2 Every one in my workplace is having issues.