O2 Outage Report in Billingham, Stockton-on-Tees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Redcar, Peterlee, Newton Aycliffe and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Darlington |
Internet | |
| Stockton-on-Tees |
Internet | |
| Redcar |
Phone | |
| Middlesbrough |
Internet | |
| Peterlee |
Wi-fi |
Community Discussion
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O2 Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Les Capon-Telford
(@TelfordLes) reported
Omg @O2 ask for basic help to get 4g in Toronto and what do we get go round in circles and no help. Plan is coming up and although I have been a customer for decades probably time to move to a more helpful provider
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Leo
(@Leo89826702) reported
@virginmedia I logged in. Had a message telling me to call 789. They are still investigating the complaint. 4g slower than 3g. Apparently a migration problem since swap from @VodafoneUK to @O2 The O2 mast is still out of action on the site it shares with 3 and Vodafone.
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• C L E O •
(@xo_CL30_ox) reported
@O2 I've finished paying my device plan, can I have some help cancelling my airtime plan please?
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essemmex 🇪🇺🇺🇦 🌍🔭🎸💙
(@essemmex) reported
@O2 SUCH INCOMPETENCE!!! Yesterday you sent my upgrade to an old address, then I spoke to a manager, he got the right address wrong and the dpd driver did not deliver today. And I'm paying for your mistakes!!! Awful customer service, AWFUL!
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Ruling Monarch
(@RulingMonarch) reported
@DJWestgarth EE. @O2's network is unreliable and slow.
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@O2 can you help me please
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Charlie
(@CharlieBoy0933) reported
@O2 Do you have an issue with your payment system please? It’s not showing billing info and there’s no “make a payment” option in the app. Website just says error. Many thanks.
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Shannon Beckwith
(@shannbeckwith) reported
Absolutely disgusted by @O2 and the lack of customer service. Not only overcharging me £600+ whilst on holiday and then turning off my data, but then expecting me to pay £400 of it because they can’t “change a bill once it’s generated”. Be careful everyone! Ridiculous!!
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SucreLollipop
(@LollipopSucre) reported
@O2 It’s over 30 days now and I haven’t heard back from 02 concerning this! God knows I will cancel my DD and stop paying if I don’t receive my refund!!
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Lisa Boyce
(@mrslisaboyce) reported
@O2 been cut off our U.K. phones after moving to PAYG because we moved to Cyprus can’t call anyone. Numbers won’t work. Need help urgently