O2

O2 Outage Report in Billingham, Stockton-on-Tees, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Billingham, Stockton-on-Tees, England 05/04/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent O2 outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Guisborough and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomGuisborough Phone
United KingdomNewton Aycliffe E-mail
United KingdomDarlington E-mail

Community Discussion

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O2 Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • PopcornDonuts laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported from Middlesbrough, England

    Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • eliasgraham94 **** the halls 🎄(he/him) (@eliasgraham94) reported

    My signal is down again 😭😭 @O2

  • John_Souter94 John Souter (@John_Souter94) reported

    @O2 Been calling for the last few days about not being able to connect to data abroad. DMs not read and hold times over 40 mins. Can no one help?

  • mattmorton Matt Morton (@mattmorton) reported

    @O2 you make support very difficult. I am bounced around your website and app and unable to find the answers I am looking for. I’m trying to find out about progress on keeping my old number with a new contract. It’s been a couple of days without my number now.

  • sienna_rothery Sienna Rothery (@sienna_rothery) reported

    @O2 Have signal on my phone and new signal is from one of your stores

  • Miniv20 Mini Vara (@Miniv20) reported

    Get through to customer service, get a “bare with me”… hung up on. This is a joke @O2 😡

  • ajanayak Ajay Aravind (@ajanayak) reported

    @O2 Been trying for 3 days to give you my PAC code. No chat, or phone lines available and the online form is not working. Thinking of staying with @VodafoneUK but can't get through someone to cancel the contract now. Wow.

  • katie_kat_92 Katie (@katie_kat_92) reported

    So I can't speak to anyone. I can't find where online it goes in. Like ??? What ******** is this nonsense @O2 ???

  • Cuddy2977 Paul Downie (@Cuddy2977) reported

    Right … I’veJUST had word from @O2 that they’re doing work in the CM14 4PQ area: around Crown Street. Whether that means we get an improved signal, I don’t know.

  • keeley_barlow Keeley barlow (@keeley_barlow) reported

    @O2 for 6 days I have been unable to use my phone due to your services numerous phone calls and still not working! Absolutely shocking service!! I’ve been told same thing every day! I some how have bars on my phone but my accounts in credit!! LIVID!!! No one wants to help!

  • Icarus_VoDKA JEFf (@Icarus_VoDKA) reported

    @O2 fix my 5g it's down rn