O2 outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

City	Problem Type	Report Time
Stockton-on-Tees	E-mail	6 days ago
Middlesbrough	Internet	3 months ago
Middlesbrough	Internet	3 months ago
Middlesbrough	Wi-fi	5 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 2 seconds ago from Darlington, England

  Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

• 
  Lisa-marie Donladson (@lisamarie0164) reported 6 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  ✨Lisa McGrath (@lisaall79) reported 8 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 11 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

• 
  Chris W 💙 (@cawalton7) reported 16 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  ✨Lisa McGrath (@lisaall79) reported 19 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Luke Hockborn (@LukeHockborn) reported 21 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Peter Snowdon (@petersnowdon) reported 32 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  laura (@lauramckeown__) reported 33 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Sarah Sinclair. (@sarannesinclair) reported 33 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  Andrew Willis (@ilovefluffy) reported 35 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Laaraib (@laaraibk_) reported 37 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 40 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Simon Clayton (@SiClayton) reported 52 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Rave With Dave UK (@ravewithdaveuk) reported 52 minutes ago from Nunthorpe, England

  @O2 @CariadFfisio Having same problem as well phone service is a joke

• 
  Rave With Dave UK (@ravewithdaveuk) reported 53 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Marcus (@MarcusSummers81) reported 54 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

• 
  David Taylor (@david198623) reported 55 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Rave With Dave UK (@ravewithdaveuk) reported 57 minutes ago from Nunthorpe, England

  @O2 HELP O2 just got sim card having problems topping up. None of the various options are working

• 
  ☀️Caroline☀️ (@carolinehinde) reported 59 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pete (@shade1964) reported 6 minutes ago

  @O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!

• 
  kaya (@grandestrife) reported 7 minutes ago

  @O2 did all of this and not working ! i need to log in for tmrw:,(

• 
  Talib Dean Harnetty (@TDHarnetty) reported 7 minutes ago

  I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

• 
  Liesl_ (@_lliesl_) reported 11 minutes ago

  @O2 Stop using Indian call centers. You bastards are making plenty of money The people you are employing do not give a ****. They are lying to your customers

• 
  Mr H (@ThatBloke0101) reported 11 minutes ago

  @O2 In the same areas? Bollocks. How much have paid Sean Bean for advertising the latest guff about how wonderful the connection is? Because lately it has been piss poor

• 
  Matthew Ridsdale (@MattRidsdale) reported 14 minutes ago

  @O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.

• 
  mark francis (@markfrancis1968) reported 15 minutes ago

  @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

• 
  Ricky-James (@Deejay_Spicy) reported 15 minutes ago

  I pay for @Spotify premium every month through my @O2 bill. Have done for years without issue. Now being told payment to Spotify has failed and account downgraded. £12.99 still shows on my o2 extras bill. Which of you needs to fix it?

• 
  Max Kansas (@KansasMax) reported 18 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  NESL (@mrs_nesl) reported 20 minutes ago

  @O2 I was only there for a day. Signal was so bad I couldn’t when check the status page. Appeared everywhere I went (near the promenade/football club) in Blackpool wouldn’t work. Was highly frustrating.