O2 outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent O2 outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	1 month ago
Hartlepool	Internet	2 months ago
Stockton-on-Tees	Internet	3 months ago

Community Discussion

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O2 Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Lynn (@XLindyLou) reported 20 seconds ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  David Taylor (@david198623) reported 1 minute ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  John (@JohnJackson010) reported 1 minute ago from Thornaby-on-Tees, England

  @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

• 
  ☀️Caroline☀️ (@carolinehinde) reported 5 minutes ago from Darlington, England

  @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

• 
  Simon Clayton (@SiClayton) reported 8 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  ✨Lisa McGrath (@lisaall79) reported 17 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  laura.🧜🏼‍♀️✨ (@PopcornDonuts) reported 20 minutes ago from Middlesbrough, England

  Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 24 minutes ago from Nunthorpe, England

  @O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 26 minutes ago from Darlington, England

  @O2 Only just managed to top up my phone so yes it's just really slow

• 
  Luke Hockborn (@LukeHockborn) reported 30 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Chris W 💙 (@cawalton7) reported 32 minutes ago from Middlesbrough, England

  @O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.

• 
  @thegilesfamily (@thegilesfamily2) reported 33 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Andrew Willis (@ilovefluffy) reported 37 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Tracy West (@th_west) reported 46 minutes ago from Darlington, England

  @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

• 
  Laaraib (@laaraibk_) reported 49 minutes ago from Ingleby Barwick, England

  @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

• 
  Chris W 💙 (@cawalton7) reported 50 minutes ago from Middlesbrough, England

  @MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.

• 
  Gary Nolan (@gaznolan) reported 52 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Lisa-marie Donladson (@lisamarie0164) reported 56 minutes ago from Thornaby-on-Tees, England

  @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

• 
  Peter Snowdon (@petersnowdon) reported 59 minutes ago from Darlington, England

  Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

• 
  Sarah Sinclair. (@sarannesinclair) reported 59 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Murton (@fatblokejimbo) reported 2 minutes ago

  @O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.

• 
  Les Pigg (@LesPiggypics) reported 3 minutes ago

  @O2 Just got an email £1 for a Greggs Chicken roll. They are disgusting and Gregg 30 years ago were better than the current food they serve. Plus the network in some area of NE9 are very poor week signals and dose not work underground on the Tyne & Wear Metro system.

• 
  Freddie Scovell Esq. (@FreddieScovell) reported 4 minutes ago

  @O2 Due to your automated phone system I couldn't speak with anyone about the matter as the number wasn't my number. It was handed to debt collectors who placed the default on my credit file. I have been a customer with you on my genuine number for 18 years and never missed a payment

• 
  Wendy (@WestmorlandLady) reported 5 minutes ago

  @dermothill11 @O2 Yes! My signal is dire now!

• 
  liam de-maine (@leedee2588) reported 6 minutes ago

  @andrejpwalker @O2 Honestly andre the merge with virgin was the downfall of O2 I have had so many bloody problems with them

• 
  Kiff (@Himynameiskiff) reported 6 minutes ago

  @O2 If I am on O2, have a rolling 30 day airtime contract but also have a phone on O2 Refresh, can I cancel the airtime contract to move to another provider but keep the refresh contract?

• 
  Lou Mc (@LouiseM30692137) reported 10 minutes ago

  Picture the scene. It's 2026. You live in a thriving city. And yet you have sh*t mobile phone signal because @O2 can't get their act together #couldntmakeitup #bettersignalinthecountryside

• 
  Ian freeman (@FreemanIan) reported 15 minutes ago

  @O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.

• 
  ᗪᗩᐯE (@Jaxstad) reported 16 minutes ago

  @O2 service is shocking and price plans are stupid expensive. Been with you 20 years, time to move on.

• 
  Keighley West (@KeighleyWest) reported 20 minutes ago

  @O2 why is the #applepay option not working for me to pay my bill!!