O2 Outage Report in Billingham, Stockton-on-Tees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent O2 outage reports came from the following cities: Stockton-on-Tees, Middlesbrough and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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☀️Caroline☀️
(@carolinehinde) reported
from
Darlington, England
@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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olpho
(@olphwres) reported
@O2 purchased galaxy watch 4 yesterday on what I thought was a good deal (£11 a month) - wake up this morning to see much better deal (7.99 a month + £50 Google play voucher.) Is there anything I can do to get the new price - loyal customer of 10+ years. Please advise.
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Tom
(@wilsont1990) reported
@O2 I have an issue with my connection and need to make a call urgently please can somebody resolve this asap for me
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Liz Rose 😍
(@esrose2003) reported
@O2 @RipOffBritain1 I have once again been let down by o2. Appalling! I have my own device and psy monthly contract and they changed my account and sent me a phone I don’t want? I called to have it returned and heard nothing so called again today - no joy! Want to cancel
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Sloodwrangler
(@Sloodwrangler) reported
@O2 how long should it take to fix a mast? Erratic service and error messages daily since 22 January 2022! AL4 area.
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i'm bizl
(@bizl) reported
@O2 This is really poor customer service @o2 No one has cared enough to find out which order this may be referring to.
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David Swallow
(@davidofyork) reported
@O2 There’s nothing to see there. My O2 has been an empty shell since the day I ported. Might be worth checking as that’s what your help info says too. I’ve DM’d my number.
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Sarah ✌🏼
(@sarahjokes40) reported
@O2 I’ve been trying to get through to o2 all week to cancel a contract!! It often says 30 mins wait until I say cancel contact then it’s over 1hr! Please contact me asap! This is ridiculous.
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Maxine Mafia 🏳️🌈
(@Max_G) reported
Barbara in payment management at @O2 just hung up on me after I told her I was going to jump off a bridge. That’s really good customer service that is! I thought they have a duty of care towards vulnerable customers? Clearly not!
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Ana Alvarez
(@CovertHarasUK) reported
Typical @O2 call centre. Waiting for a while, phone hanged up without answering. For two calls made by a customer, they only answer one. Changing next month to a better supplier.
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Kris
(@kristhom90) reported
@O2 signal anywhere around Wigan is absolutely aids. Better signal in the middle of a desert.