O2 Outage Report in Hartlepool, England
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The latest reports from users having issues in Hartlepool come from postal codes TS25.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hartlepool, England
The most recent O2 outage reports came from the following cities: Hartlepool and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Laaraib
(@laaraibk_) reported
from
Ingleby Barwick, England
@O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Nick Bishop
(@NickBishop1) reported
from
Skelton and Brotton, England
@O2 your customer service absolutely sucks. Been trying for 2 days to get a new handset and not one of your advisers have got a clue. Utter waste of time.
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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John
(@JohnJackson010) reported
from
Thornaby-on-Tees, England
@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Lisa-marie Donladson
(@lisamarie0164) reported
from
Thornaby-on-Tees, England
@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Chris W 💙
(@cawalton7) reported
from
Middlesbrough, England
@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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✨Lisa McGrath
(@lisaall79) reported
from
Stockton-on-Tees, England
@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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laura.🧜🏼♀️✨
(@PopcornDonuts) reported
from
Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mark fitzpatrick
(@marineboy71) reported
@O2 I have followed the network reset settings and this has made no difference other than I have to reset all of my passwords..what a total waste of my time
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peter saunders
(@yellowscooby) reported
@EE It’s ok i have a hotspot from @O2 Network change incoming 🤚🏻🤚🏻🤚🏻
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♡Miranda♡
(@Desolationway) reported
@O2 Ok thank you, but he has tried that and as soon as he gets through, someone says "Bye" and gets cut off, he's also tried 202 from his phone with no results. His problem is he can send texts from phone but can't receive any, can you help?
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Becky Fletcher
(@beckyjfletcher) reported
@O2 He’s not currently with you (but I am and have been for years). He’s called customer service 5 times they say the fraud team aren’t working due to COVID but someone will get back to him. I would appreciate your help as I worry for his health with the stress.
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mark fitzpatrick
(@marineboy71) reported
@O2 failing to provide network coverage, but I still have to pay for the service. Great service!!
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Mr.Church
(@churchyfp) reported
@betterwebby @O2 @O2 can you help
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jude rain
(@judderain) reported
@O2 why’s ya website down
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Edd Hedges
(@Edd_Hedges) reported
So @O2 have sent have sent me a iPhone for no reason. They are charging me nearly £70 a month for somthing I've never asked for and said they will only stop this massive **** up that they made when I send back their phone and provide proof I sent it. I have a job.
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Mike
(@mjcrane86) reported
@O2 I can’t make a payment on my bill via app or website, every time I try it says it’s been rejected...my bank said there is no problem their end..any advice what to do now?
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Vicky Pearson
(@vickypearson88x) reported
@O2 I have had no phone signal now for three days as a phone mast has been taken down in my area. I cannot make or receive any calls or texts. Surely we cannot be left like this?