O2 Outage Report in Seaham, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Seaham, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Peterlee, Sunderland, Hartlepool, Durham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jinty2
(@JanetteCruicks2) reported
Have spent hours trying to get through to @O2 Customer Services. Now waiting (again), for a call from a Manager to hopefully resolve this issue. If not resolved today, @O2 will be losing a two customers of 30 years plus. Extremely disappointed in @O2
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Fabio Severo
(@FabioSevero15) reported
@O2 Hi guys how are you? I'm trying to get proof of usage from you. I spoke 2 times with the customer service and they assure me that it was in is way but no luck. My phone was stolen 3 weeks ago and I'm dealing with the insurance which request the proof of usage. Please help
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Mark Davies
(@markxdavies) reported
@O2 I’ve been trying to contact you through your app for 3 days now and all I ever get it “we are busy”. How can I get help? I can’t make any phone calls and having run diagnostics, Apple say it is a network or SIM problem
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Chris Kinkead
(@Chris__Kinkead) reported
@O2 I need to cancel an order that was placed as it will not arrive in time (Not yet dispatched). Can you please advise me on how to do so as there is no option on the website for this.
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Marc 😑 Vs The World
(@marcvs_theworld) reported
@O2 why is your data network and customer service so terrible?
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Lauren Brady
(@LaurenB07301081) reported
@O2 Had no internet since this morning - had to stand in the cold for 1.5 hours to borrow a local supermarkets wifi. Called o2 customer service and they say ‘wait it out’. Also returned home and no signal at all. Require Internet and signal for my job. Not good enough.
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John Smith
(@jrs01001010) reported
@O2 trying to sort out a sim swap, apparently there is a problem when I put the sim no. in and calling 202 just gets me cut off after a minute or two, can someone help me resolve please?
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Jinty2
(@JanetteCruicks2) reported
Have spent hours trying to get through to @O2 Customer Services. Now waiting (again), for a call from a Manager to hopefully resolve this issue. If not resolved today, @O2 will be losing two customers of 30 years plus. Extremely disappointed in @O2
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Bob Martin
(@smegbert_bob) reported
@O2 Unfortunately not. I got mixed up with names ans passwords when signing up to Virgin and O2 on the same call, so I’m actually not sure of these, can you help please?
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Truffles
(@wine_oasis) reported
@CarphoneIE @O2 Carphone W do you offer in Herts, London North (Barnet) O2 ? I have now had this issue many times this year with no explanation and still waiting now