O2 Outage Report in Seaham, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Seaham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Seaham, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Wi-fi | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
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O2 Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Fowler (@timlibrarian) reported from Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Angie Orrick (@AngieOrrick) reported from Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Rebecca (@_RebeccaJT) reported from Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Paul Frampton (@headcoverlova) reported from Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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philip (@fredspoon) reported from Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 Appalling customer service. An apology is required.
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JoshSlesser (@Slesss_) reported from South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Sophie burlinson (@SophieBur492) reported from Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Gracie (@nossy1996) reported from Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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sarah hunter (@sarahhunter25) reported from Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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olivia tudor (@oliviatudor4) reported
You are literally the worst @O2
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Vicky Wilton (@VickyWilton3) reported
@O2 I have just sent a dm, if I could get some support please? Thank you
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Adam (@Aviatoradam) reported
@Supersi1 @O2 Fantastic customer service 🙄
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Mr MWP 🏳️🌈 (@mawapr) reported
@O2 So @O2 I wrote to you with an explanation over 24 hours ago, but nobody has been bothered to respond to me! So much for great customer service! #Disappointed
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Jade Elizabeth (*JD*) (@JadeLizabeth_x) reported
@O2 I’ve just spoken with a colleague and the mast has been down since October 17th meaning i can’t make or receive calls! Of course i got cut off from your colleague due to signal.. stop just taking our money and fix the mast?!
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✮ thea MET DPR ✮ 𝗳𝗮𝗻 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 (@theaminnuri) reported
@StephanieWooton @O2CityHall @O2 seems like the whole o2 site is down cause there's a presale happening for a kpop show at the o2 arena and my friend said its not working for that either
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Eyi Baby 🇳🇬🏴 (@__eyii) reported
@TheO2 @O2 what do you guys think I’m actually paying my bill for??? The priority app is not working. Hello?
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Philip Walsh (@philthDr) reported
@O2 Filled in port information form on your website over the weekend (moving from 3 to o2). This morning, lost o2 service. 3 service died at about 7pm. No sign of O2 returning. Never got a text message about porting. Now have no service with either network! Help?!
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Claire Tuthill (@MammyMeow) reported
@O2 Been over a week since I initially reported the problem.
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Jo (@Joanielooney) reported
I’ve climb some of the remotest areas of the Himalayas with full 4G signal…compared to a train ride from Portsmouth to London where apart from around each station there is no service until Woking. Sort it out @O2 there is no reason why you shouldn’t have the country covered!!