O2 Outage Report in Seaham, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Seaham, County Durham, England
The most recent O2 outage reports came from the following cities: South Shields, Sunderland, Newcastle upon Tyne, Durham and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Durham |
Phone |
Community Discussion
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O2 Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Worst Gamer
(@WorstGamer20) reported
@O2 "We're sorry not all customers were successful". No mention of a sorry for your system catastrophically failing? Almost noone able to access it. What's the point of advertising a totally broken product? Plenty of tickets on ViaGoGo though. O2 Priority must work for scammers.
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river2021
(@river20213) reported
@KatieKenwardG @O2 I have the same problem..
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Diane Harding
(@DianeHarding66) reported
@peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK. Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when demand so high. I have no chance - Leeds sold out now. Shocking!
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Diane Harding
(@DianeHarding66) reported
@peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK . Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when such high demand. I have no chance - Leeds sold out now. Many disappointed people. shocking!
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Mark Cottrill
(@Markycot) reported
So glad I had @O2 Priority for the Peter Kay tickets, been down or broken since they became available and still not working now they are on general release, absolute shambles. Thanks
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Richard L Hicken.
(@trickyhicky73) reported
@O2 Yet another issue with no delivery happening today after. Was told last week it would happen today. I’ve DM’d you. Abysmal service.
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Abby
(@AbbyVictoria15) reported
@O2 Hi, my PAYG number is saying 'Sim not provisioned'. Please help. Thanks
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lillybr00k
(@lilly_brook) reported
Cannot write this ****. First @O2 mess up with presale and now my @virginmedia is completely down. Even after rebooting etc. ABSOLUTE JOKE #Peterkay
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Diane Harding
(@DianeHarding66) reported
@peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK. Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when demand so high. I have no chance - Leeds sold out now. Shocking!
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andydent
(@chubbyand) reported
@O2 another week another piss poor signal from o2