O2 Outage Report in Seaham, County Durham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (26%)
-
Total Blackout (14%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Seaham, County Durham, England
The most recent O2 outage reports came from the following cities: Durham and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
-
Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
-
Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
-
Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
-
Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
-
Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
-
Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
-
Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
-
🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
-
Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
-
JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
-
Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
-
Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
-
Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
-
JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
@JHems ✨🌟✨
(@JHemsley68) reported
@O2 Why do you not have an online form in your app that allows a customer to request changes to payment dates and gives VITAL information? If jumping through hoops for O2 was an Olympic sport, I would be a gold medalist!! 🥇#CostOfLivingCrisis
-
Kelltale Games
(@tacoshelbyy) reported
@O2 it would help if all of your contact numbers actually worked. Getting texts today because someone's trying to access my account, it says 'call 202' when I call it just beeps and hangs up. Tried another number, this one is 'unavailable'.
-
Dhruv Roy
(@dhruv_roy1) reported
@O2 supposed to port in today. Without a phone line and no help. Please urgently help o2
-
hєlєи♡♡
(@Helen_Doyle_xx) reported
Is @O2 down? I haven’t got any 4G network can only use my phone connected to wifi, still have data so not 100% what’s going on!! #o2
-
WonderWoman!
(@FaulknerMellor) reported
@O2 hi I haven’t used my voucher for the 02 lounge for frozen the musical yet on my app it says I’ve used the voucher please can you help
-
Craig P
(@craigp_) reported
@O2 Hi, I took your offer of six months free Disney+ which is die to expire - how do I cancel the subscription please?
-
Clare Jones
(@clarey5) reported
Dear @O2, since I haven’t heard from you, I have cancelled the direct debit and have DM’d you my details so you can cancel the contract. I presume that will be sufficient. If not, you can contact me.
-
Colette
(@Colette97039026) reported
@O2 I’ve been a customer for 10 years and honestly given the current financial struggle a lot of us are facing at the moment, I’m so sick of constant O2 Priority Tickets texts. I go to a food bank every week with a baby under 2, I’m not going to any gigs
-
Robbie
(@rstantonmedia) reported
Can someone from o2 explain why their network is so ****? EE can flipping land a Plane with their Wifi and 5G and o2 cant even let me watch a 15 second TikTok without Buffering! Waste of money! Defo changing when I upgrade @O2
-
Smurf 💙
(@bipolarmessxo) reported
@LeahLNurse @O2 Hello 👋 You'd need to call @O2 and request this; you'd need to cancel your order and re order the device, there is no other way as logically o2 can't drop and change delivery or collection. Hope this helps and you resolve it!