O2

O2 Outage Report in Seaham, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Seaham, County Durham, England 10/22/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaham, County Durham, England

The most recent O2 outage reports came from the following cities: Durham and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone

Community Discussion

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O2 Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • doc_drops Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JHemsley68 @JHems ✨🌟✨ (@JHemsley68) reported

    @O2 Why do you not have an online form in your app that allows a customer to request changes to payment dates and gives VITAL information? If jumping through hoops for O2 was an Olympic sport, I would be a gold medalist!! 🥇#CostOfLivingCrisis

  • tacoshelbyy Kelltale Games (@tacoshelbyy) reported

    @O2 it would help if all of your contact numbers actually worked. Getting texts today because someone's trying to access my account, it says 'call 202' when I call it just beeps and hangs up. Tried another number, this one is 'unavailable'.

  • dhruv_roy1 Dhruv Roy (@dhruv_roy1) reported

    @O2 supposed to port in today. Without a phone line and no help. Please urgently help o2

  • Helen_Doyle_xx hєlєи♡♡ (@Helen_Doyle_xx) reported

    Is @O2 down? I haven’t got any 4G network can only use my phone connected to wifi, still have data so not 100% what’s going on!! #o2

  • FaulknerMellor WonderWoman! (@FaulknerMellor) reported

    @O2 hi I haven’t used my voucher for the 02 lounge for frozen the musical yet on my app it says I’ve used the voucher please can you help

  • craigp_ Craig P (@craigp_) reported

    @O2 Hi, I took your offer of six months free Disney+ which is die to expire - how do I cancel the subscription please?

  • clarey5 Clare Jones (@clarey5) reported

    Dear @O2, since I haven’t heard from you, I have cancelled the direct debit and have DM’d you my details so you can cancel the contract. I presume that will be sufficient. If not, you can contact me.

  • Colette97039026 Colette (@Colette97039026) reported

    @O2 I’ve been a customer for 10 years and honestly given the current financial struggle a lot of us are facing at the moment, I’m so sick of constant O2 Priority Tickets texts. I go to a food bank every week with a baby under 2, I’m not going to any gigs

  • rstantonmedia Robbie (@rstantonmedia) reported

    Can someone from o2 explain why their network is so ****? EE can flipping land a Plane with their Wifi and 5G and o2 cant even let me watch a 15 second TikTok without Buffering! Waste of money! Defo changing when I upgrade @O2

  • bipolarmessxo Smurf 💙 (@bipolarmessxo) reported

    @LeahLNurse @O2 Hello 👋 You'd need to call @O2 and request this; you'd need to cancel your order and re order the device, there is no other way as logically o2 can't drop and change delivery or collection. Hope this helps and you resolve it!