O2

O2 Outage Report in Seaham, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Seaham, County Durham, England 12/31/2025 20:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaham, County Durham, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWallsend Phone
United KingdomDurham Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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O2 Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • doc_drops Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gdouglass Greg Douglass (@gdouglass) reported

    @O2 Yes that’s correct, still not working either.

  • sam_samaz Samina Azam (@sam_samaz) reported

    @O2 getting low signal and no data. Trying to contact o2. Unable to ????? Why do I keep getting rubbish service???

  • bri0142 bri0142 (@bri0142) reported

    @O2 any news on when I will be able to receive calls and texts. I didn't join you for half a service. Load of **** you've been so far

  • michaelcowgill michael cowgill💙💛 (@michaelcowgill) reported

    @O2 looking for some help with an o2 handset, can somebody contact me to assist please.

  • Mimi8178662 Mimi 808 (@Mimi8178662) reported

    @O2 Horrendous customer service at 02!! avoid at all cost. Absolutely no customer care, mis sold me an upgrade and won’t let me cancel, within my 14 days!!! I have wasted a full week sorting this mess!!! O2 mess!! Goodbye

  • chrise17 Christian_S (@chrise17) reported

    @O2 Tried all those. Interestingly. As soon as I turn on my vpn. Straight through. So your network is definitely filtering or doing weird traffic management

  • Svenotron Steven Turner (@Svenotron) reported

    @O2 Hi there, trying to activate my free Disney extra - but it's not working, Disney is directing me back to O2. It still needs to be activated according to my O2. Can you help?

  • Mimi8178662 Mimi 808 (@Mimi8178662) reported

    @normafoulds @O2 This is soo true, they mis sold me an upgrade! Awful customer service, after several years of loyalty. What a shame. All they care about it making money and treat their customers like crap.

  • Photo_Iain Iain J 🇪🇺💙 #StillEuropean (@Photo_Iain) reported

    Obviously was trying to get a refund for one of O2's many unwanted (and really rubbish) extras. Keep the small amount of cash @O2, give it to a charity of your choice, just content never ever to deal with this shite network again.

  • WidowWanda J (@WidowWanda) reported

    @salrusty @O2 It's now saying 6pm. Is there a problem?