O2 outages and service status in Chester-le-Street, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester-le-Street, England

The most recent O2 outage reports came from the following cities: Gateshead, North Shields, Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
Gateshead	Phone	12 hours ago
North Shields	Internet	14 days ago
Newcastle upon Tyne	Internet	26 days ago
Sunderland	Phone	2 months ago
Durham	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  Andros 👾👾👾 (@doc_drops) reported 27 seconds ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  kirsty widdowfield (@kirstynewcastle) reported 3 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 6 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Kyle Marleau (@KyleMarleau) reported 10 minutes ago from Walker Gate, England

  @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

• 
  nufc4life (@CraigSi64474606) reported 12 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Paul Frampton (@headcoverlova) reported 14 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 18 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 19 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 22 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  simon keenan (@simonkeenan007) reported 23 minutes ago from South Shields, England

  @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 27 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

• 
  Emma (@Leggler75) reported 29 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  nufc4life (@CraigSi64474606) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  sarah hunter (@sarahhunter25) reported 36 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Dan (@Dan05858044) reported 43 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Sheila Robson (@sheilavictoriaR) reported 44 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 46 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Dave (@daveyK1234) reported 50 minutes ago from Walker Gate, England

  @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

• 
  Tim Luckhurst (@TCHL) reported 55 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Kyle Marleau (@KyleMarleau) reported 57 minutes ago from Walker Gate, England

  @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Harford (@williampharford) reported 2 minutes ago

  @worstall @O2 @vodafone Maybe they'll help improve matters like they have with equity investments in local broadband...

• 
  Craig-David (@CraigGodders) reported 4 minutes ago

  @O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 5 minutes ago

  It’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?

• 
  ᗪᗩᐯE (@Jaxstad) reported 6 minutes ago

  @HopefulWorrier @O2 They have really gone down hill! I can't get a decent conversation with anyone in customer service!

• 
  Isca Augusta (@cmonmun) reported 8 minutes ago

  @RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.

• 
  Carswift (@Carswift) reported 11 minutes ago

  @TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah

• 
  ᗪᗩᐯE (@Jaxstad) reported 14 minutes ago

  @O2 has the worse customer service…. Ever! Automated service is toilet.

• 
  MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported 15 minutes ago

  @TomTugendhat @O2 @EE Things that never happened

• 
  Ian Judd (@Marooned_Sailor) reported 15 minutes ago

  @O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account

• 
  LE Graphics (@legraphics) reported 18 minutes ago

  @O2 Great - so the spammers have more responsive customer service than O2?