O2 Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Hebburn and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Phone | |
| Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Hebburn |
Phone |
Community Discussion
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O2 Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 and can’t even login to my o2 account online to pay it that way
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Amran Ashraf
(@A11RNX) reported
from
Newcastle upon Tyne, England
@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Whiting
(@Steven_Whiting) reported
@virginmedia @O2 Done the various usual tests RE checking if the plug socket is working etc and it all is. Defo the hub not working or the power cable faulty but without a spare no way to confirm
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Nellyjuke
(@Nellyjuke) reported
@O2 Still getting advice from operator on using WiFi & updating settings. Not investigating why high data usage in July compared to other months. How do I cancel my contract with you? This is very poor.
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Debbie Duncan
(@DebbieNDuncan) reported
@O2 @Apple can anyone explain why I’m having to pay £369 for a repair on my iPhone 11, when the fault is down to a software fault after an iOS automatic update and nothing to do with how I’ve cared for the phone?! Also why is the warranty only 1 year for a 3 year contract?!
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louise cable
(@louise36391363) reported
@O2 why when leaving o2 network in June and having a 0 final bill am I still waiting for a call back to get sorted the £280 you took from my account? After numerous phone calls I want my money back
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SNG BROADCAST
(@SNG_BROADCAST) reported
@O2 Lazy and poor reply!
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Surya Namaskar B
(@SuryaNamaskarB) reported
@O2 I don't have signal for 2 days. when I check your status it says there is a problem? Are you planing to solve it?
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Danni Gilbert
(@GilbertDanni) reported
@O2 is the biggest joke ever need to change providers ASAP customer service is appalling
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Nathan Wilson
(@nathwils) reported
@O2 I've had no data signal at home for days now - please can you help!
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Gareth
(@garethwigdahl) reported
@O2 want to know my data allowance but nothing shown on myo2 account and app doesn't work . How do I find out.
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Camila Penrayfon
(@CamilaPenrayfon) reported
@O2 I want to remove/cancel ONE product off my account but cannot say that to the voice machine. It only understands cancel contract/insurance. App no good. Long wait to be through to 'talk about' my account - then ANOTHER long wait to get thru to cancellations. Still waiting😔