O2 Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Gateshead, Bedlington, Whitley Bay, Sunderland and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Kyle Marleau
(@KyleMarleau) reported
from
Walker Gate, England
@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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Dave
(@daveyK1234) reported
from
Walker Gate, England
@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Kyle Marleau
(@KyleMarleau) reported
from
Walker Gate, England
@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J.Harrison
(@_Eastlondoner) reported
@O2 @TheO2 I am absolutely fuming at the level of poor customer services I’ve received. I have no data which is essential for my work. I am classed as a ‘key worker’ yet I had literally NO help from you guys and have been lied to TWICE! I am switching provider for sure.
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Chloe Christian
(@ChloChristian) reported
@O2 Purchased a new contract + phone with you last Saturday, picked a delivery day from your slots. Since then have had no contact whatsoever and my O2 account says no purchases. I moved from GiffGaff because I heard you had better customer support. Why?
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Lea 🌸
(@LeanneMcIver18) reported
@O2 The ones I’m receiving. It’s not showing any notification then when I look about 5 hours later it’s there as if I had already seen it. Doing it for the last month but I checked on here, loads are having the same problem.
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Neil Hooper
(@Hoopers4rt1985) reported
@O2 @O2 the WORST company EVER !!! 😡😡😡 over an hour on hold trying to pay you after your nice notice of enforcement letter now you keep me holding on !!! You want paying or not !!!!!
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Duncan Thow
(@DuncAThow) reported
@O2 just wanted to say that I got great Customer Service today from O2 Recycle. Call got disconnected during the security questions and I got a call back shortly after. The call was handled quickly and to a satisfactory resolution. Thanks.
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꧁☬Emily Jade☬꧂🎀💁🏼♀️
(@emilyjade_xo) reported
@O2 Signal keeps going down and calls cut off all the time, also the volume is at the highest setting and it rings loudly ones then goes straight to quite. once on the phone I can hardly hear the person on the other end unless I have them on speaker or earphones in 😩
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Laura Longley
(@sexylaw123) reported
@O2 hi, I have no 3g/4g coverage in the ME1 postmodern - is there a problem?
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Beth
(@Bethydolla) reported
@O2 a phone mast in my area has been down for 7 weeks! Nothing is getting done about it. I'm not able to make or receive phone calls and text messages. just recieved another update saying they will update me 22 January. Going to have to switch providers coz I'm paying for nothing
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John Williams
(@billsykes1980) reported
@O2 Have been on hold to your customer services for 40 minutes (after several hours spent on your superfluous web chat) waiting to find out why my phone with your Norwich repair unit is going to cost £360 to replace a screen when I sent it away to have the battery checked 🤬
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Lorna Greenwood
(@lorna_greenw00d) reported
.@O2 Pleas help. I've received truly terrible service from you over the last few weeks trying to migrate my old number onto a new contract inc a complaint that was never processed. I'm currently without a phone that can make calls so how can I contact you to resolve this?