O2 Outage Report in Cramlington, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Morpeth, Hebburn, Sunderland, Prudhoe and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BMeds
(@BertieMeds) reported
@O2 can you help me understand why I've been charged over £40 for one day data use while abroad instead of the standard O2 Travel cost ?
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Emmicron #BackBoris DefundTheBBC #TriggerArticle16
(@EmmGee1966) reported
@O2 you’re open for sales but not to support existing customers? My 18 yr old daughter, travelling alone on a flight tomorrow, has been without service for three days now. I have called you eight times today. Promises not kept. Absolutely appalling service.
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Shaun Goater
(@ShaunGoater_1) reported
@O2 are you going to deal with my complaint as stated or are you going to continue to ignore the previous conversations & refuse to refund the money you wrongly took from me as stated by your terrible customer service staff?
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Jordan Heaps
(@Jordan_Heaps47) reported
@EnglandRugby @O2 I have an online business which is currently making me more than $20k monthly,There are ways newbies can invest and earn profit .... But be careful who you meet, I could help with info on how it worked for me and recommendation
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Liza McDermid
(@sheepburd) reported
@O2 is there an issue with your payment system? Tried twice to pay bill online, called and agent tried twice. None have been successful but I am able to use the card to purchase elsewhere? I do not want a late fee on my bill. Thanks
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Dil🎗️M(C)Andy 🇪🇬➡️🇹🇷
(@MacAttac27) reported
@O2 Dear @o2 quick question...why have you charged £150 for a £10 a month simonly account? Due to poor customer service and potential fraudulent activity during the last year decided to move mother's SIM only account. Now we have move being charge £150 for the privilege.😭
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Toby Dickinson
(@TobyDickinson) reported
Hi @O2, you’ve sent me 4 texts in the past fortnight telling me our local mast is broken (which we already knew). Any chance you could fix it please? @LeedsNews
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oh campione
(@gunnnylfc87) reported
@GraemeKelly1 @_Chris_Hurst_ @O2 I'm same and gone with another , ******* it's shite but Voda wanted 30 quid more pm
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Andrew
(@MinstersSoapTV) reported
@O2 I cancelled an order on Sunday and still haven't had a refund and now I've had a message from DHL telling me my phone is being delivered today. I've already spoken to 4 people on your "customer service" team....how many more before someone sorts this out
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Mac✌🏼
(@_Mac95_) reported
@O2 have got the be the worst network/company ever yeno the robbin *****