O2

O2 Outage Report in Blaydon-on-Tyne, Gateshead, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Blaydon-on-Tyne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Blaydon-on-Tyne, Gateshead, England 05/09/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blaydon-on-Tyne, Gateshead, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Hebburn, Whitley Bay and Sunderland.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Phone
United KingdomHebburn Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomHebburn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Blaydon-on-Tyne, England

Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 So the que for a response is so far 5 days? All I need is for you to confirm that you have no intention for resolve my issue so I can proceed to the ombudsman.

  • trashycharlotte Char♥️ (@trashycharlotte) reported

    @O2 tried to use the priority 241 code but it’s not working tried it both online and getting them to scan the QR code but it won’t work and they said they can’t do anything to help and i don’t want to pay for a drink without my 1 free only reason i’m out😭😭

  • jackie16622121 jackie (@jackie16622121) reported

    @O2 I'm trying to obtain my proof of purchase and it took over 30 mins and tranferred twice with no joy.I ask to be called back and I'm a day later and i still cannot get that call and still no proof of purchase. Considering O2 is a communications company, the service is poor.

  • TirEoghain59 Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 @Lorrain49516423 Im waiting on yous to answer my dm as well o2 ive had no phone signal for 15hrs now and i need to go out which my phone will be no good to me? And im relying on yous here bcos i cant make calls

  • DorsetGolfGuy Dorset Golf Guy (@DorsetGolfGuy) reported

    @O2 I was using the online chat service. The conversation completely disappeared and now it won’t let me start a chat. You are reporting that my account is in arrears to credit reference agencies when it’s in credit. I need this sorted.

  • idlewildgirl Sarah (@idlewildgirl) reported from Leeds, England

    Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭

  • Waves_CSJB Megan 🦋 (@Waves_CSJB) reported

    @O2 Thank you! I just wanted to check if there was a phone mast down which there is or if it was just mine & my mums phones playing up, hoping it gets sorted soon 🤞🏻

  • DorsetGolfGuy Dorset Golf Guy (@DorsetGolfGuy) reported

    @O2 why is your customer service so awful?

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 Please can you reply to my dm? You have left me without a service for 16hrs now? Which means when i go out my phone will be useless to me as i cant connect to wifi to use any features at all? This is shocking and i cant even phone customer services?