O2 Outage Report in Shiremoor, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shiremoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shiremoor, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: South Shields, Sunderland, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Jarrow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shiremoor, England
Latest outage, problems and issue reports in Shiremoor and nearby locations:
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darc ✨
(@DarcyPB_) reported
I love paying for a contract with @O2 to have my client calls fail and cut out every time. 2 months straight of this and still no resolution from you. Useless. Time to look for a contract elsewhere
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charleyboo x
(@charleyboo91) reported
@O2 I have not had any connectivity for over a week! Every time I try to talk to a guru it stops the conversation. I cannot use my phone outside of the house. I have checked the network and it says that it is working. Some assistance please?
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SamSuma
(@SamSuma88) reported
@O2 @tescomobile hi there, just thought I’d make you aware that my signal has gone down in my area, and has been down for the past 2 and a half days. Any news on when it will be fixed?
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Richard Heathcote
(@voiceoverartist) reported
@O2 very poor signal in Cornwall at the moment, specifically PL13 2HP. Usually strong 4G with ~33mbps down. Currently struggling to get 1mbps, and flicking to slow 3G. Is something wrong?
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Delimusic (delicious digital)
(@deliciousW3) reported
@O2 very poor signal in W3 all day!!! What’s happening???
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Jessica Pillow
(@pillowmay) reported
@O2 WTF, you switch over my business phone before checking that I've got your SIM. Then you can't even divert my phone to my business phone line in less than 24 hours. Then it will take another 24 hours to connect my Sim & you can't even guarantee that I will get it tomorrow!!
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Paul Bracewell
(@Paulb63) reported
@Lizabee24 @O2 Been happening for a while. Poor signal and calls dropping out. Texts not going BL0 area
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charleyboo x
(@charleyboo91) reported
@O2 My payments are all up to date. I am still having the same issue when the sim is in another phone.
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Jordan Walker
(@jordanwalker89) reported
@O2 was told someone from customer services would call me back straight away 3 hours ago now, been on hold an hour trying to call you, complete joke!
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rjlawson
(@rjlawson) reported
@planetf1 @O2 You could turn off Private Address in your WiFi network settings then it will sue the same MAC address for all O2 WiFi networks and you won’t need to login.