O2

O2 Outage Report in Shiremoor, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shiremoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shiremoor, Borough of North Tyneside, England 12/20/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shiremoor, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Total Blackout
United KingdomWallsend Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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O2 Issues Reports Near Shiremoor, England

Latest outage, problems and issue reports in Shiremoor and nearby locations:

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • simonkeenan007 simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • daveyK1234 Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • Lauras95 Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • AngieOrrick Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • doc_drops Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • craigblundred Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pol88888 🤣🤣🤣🤣 (@pol88888) reported

    @O2 Absolute **** show !! Been trying all day , the web site crashed after two mins ….. only for them to be on sale on eBay for £500 with the site being down all day how does that happen 🤔

  • jasonlennox21 Jason Lennox (@jasonlennox21) reported

    @O2 What a waste of space of a company I'll be ringing in the morning to cancel my contract

  • Hannah_4N6 Hannah (@Hannah_4N6) reported

    @O2 You should be more than just sorry. The service and lack of updates today were disgusting!! I spent all day on both the website and app refreshing with no success. So I don't see how they have sold out. Seems to me a ploy for your bad service #ShameOnO2

  • emma_helms Emma Helms (@emma_helms) reported

    @O2 Ridiculous and your apps still not working

  • ASalter73 Amanda Salter (@ASalter73) reported

    @O2 Absolute rubbish. The site has been down ALL DAY…. The app has been on a refresh. Not impressed

  • mummybubbles1 katie blinston (@mummybubbles1) reported

    @O2 Ill have to be patient to save the £1000 that is the resale price!! Amazing how your average customer can’t get tickets but anyone that wants to extort as much cash out of them can!!!

  • lukegranger90 Luke Granger (@lukegranger90) reported

    @O2 How have you sold out when the app been down the whole day??🤔🤔 Been trying get on app since 9am like most people even got in before getting kicked out, but I've seen tickets been sold on for nearly a grand. First and last time I'll be using 02 priority complete farce .

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported

    @O2 @daneMjohnson I'm absolutely astonishing by this. How can the allocation be sold out when priority has been down all day?!

  • fairydcfc Clair Dolman (@fairydcfc) reported

    @TheRedDevil2022 @O2 The app was never gunna work. You had to be logged into gigs and tours before 10am. Then if you typeed into Google "gigs and tours o2 priority... and the name of venue you wanted, it took you straight to the site for tickets.

  • CkelsEth CKels.ETH (@CkelsEth) reported

    @O2 Absolutely shambles just like everything else you do, the entire company I work for is on o2 business. Everyone of us has been trying since it open at 10am and no one has even got on to the website never mind get tickets. Network is useless and priority is pointless