O2 Outage Report in Shiremoor, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shiremoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shiremoor, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shiremoor, England
Latest outage, problems and issue reports in Shiremoor and nearby locations:
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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grapefruit&ambers
(@Mrslostand837) reported
@O2 what’s going on with signal this evening! Having to send a text 5 times before it sends. Signal keeps dropping out
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Rừng Nui
(@RngNui1) reported
@O2 I genuinely would not have believed that o2 would have worse data network performance than Three!! Having recently switched what I have found is that o2 gets better signal strength than Three in a majority of places , but using 3G !!!! ??? Seriously, 3G !!!??? 😱😤
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Barry.V
(@41225vegas) reported
@O2 How do I log into 'myO2' as I keep getting sent to the virgin page which doesnt work...
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arsenal
(@JulieAt02335370) reported
@O2 can someone please call me. I've tried talking to 3 people on o2 and no one can help me with my phone or ask technical help to call me.
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Dr Dean Irwin
(@medievaljews) reported
The customer service @O2 is absolutely shocking. Lost my phone so went to replace it. Was told in store not an issue, except they didn't switch the airtime plan. Go in today, they tell me it can't be done in store so tells me to phone - 1/
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Angharad Dafydd
(@angharaddafydd) reported
@O2 hi there, we’d used a code to try and book tickets for the cinema. Unfortunately we had to cancel but we couldn’t cancel the tickets. We want to see the same movie this week but the code won’t work. Is there a way we could book the same movie and use the 2 for 1 voucher?
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Dave
(@Dave99Cross) reported
@O2 what’s the issue today with your network? Why so slow
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TomTestsTech 📱
(@TomTestsTech) reported
@O2 Your new login page to MYO2 is broken, unable to login.
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graeme lundy
(@lundy_graeme) reported
@b_bobby51990 @O2 I have had no service at my home address as have multiple neighbours they say there is no network issues when clearly there is all they offer is a new sim and my wife and I pay in excess of £100 a month for such poor service
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Handsome Nigward
(@N8theGr886) reported
@O2 DO NOT USE #O2 NO NETWORK COVERAGE FOR FOUR MONTHS!!!!!! CUSTOMER SERVICE "HELPLINE" IS A DEAD END, LIVE CHAT IS USELESS DO NOT WASTE YOUR MONEY!!!!