O2 Outage Report in Morpeth, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Morpeth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Morpeth, Northumberland, England
The most recent O2 outage reports came from the following cities: Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| South Shields |
Phone | |
| Jarrow |
Total Blackout | |
| Jarrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Bradley
(@Rosarno2023) reported
@O2 vouchers for sealife centre not working
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CLJ
(@christinej_xoxo) reported
@O2 I bypassed the complains team and wrote my complaint to the chef executive of O2 due to how unhelpful and un compassionate your staff were!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@christinej_xoxo @O2 @christinej_xoxo if I were you I would port my number out of O2’s network and just leave O2 altogether if it were me.
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Rosie
(@rosie_poseyyy) reported
Hey @O2 my data is nonexistent in my town centre ever since our local O2 store closed. I pay quite a lot of money a month for data that I can’t use. I’ve tried reporting the fault on you’re website for about a month and nothing has been done. Any chance someone could fix this?
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Chris
(@misteclatmer) reported
@O2 Hello. I paid off my device plan and I have switched to a different network today. Yesterday I received my o2 bill which is a full month of airtime bill. Will this now be recalculated?
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tiredmum
(@_maggie5_) reported
@virginmedia @O2 So although you sell a package when it comes to cancelling I can only actually cancel 3/4 services?
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Kayley Cameron
(@kayleycameron) reported
@O2 I want to make a formal complaint about a member of your team. He didn’t know what he was doing when I was trying to upgrade. Then he lied saying he was supervisors after a while, then continued to ask me I was trying to lose someone their job! Great service02.👏🏼NOT!
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Guyver
(@GuyverGamingTV) reported
@O2 top tip, never preorder a phone, I got the Galaxy S23 Ultra. Arrived day of release. Got nothing extra, the enhanced trade in dosent seem to work and now the phone is available with the galaxy ear pods. If you pre order you get less so don't do it.
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Lissa
(@bbglan) reported
Now I remember why I left @O2 - crap signal even in a 5g area. The lure of free Greggs tempted me back. Mustn't fall for that again 😥 Oh well only 18 months til I can go back to EE
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James Melley
(@jamesmelley) reported
So, @o2, how’s about it? Can you fix this problem? 5/5