O2 Outage Report in Morpeth, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Morpeth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Morpeth, Northumberland, England
The most recent O2 outage reports came from the following cities: South Shields and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Phone | |
| Jarrow |
Total Blackout | |
| Jarrow |
Phone | |
| Cramlington |
Phone | |
| Jarrow |
Total Blackout | |
| Jarrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ayyyzma
(@Ayyyzmah) reported
@O2 I can’t receive calls and ur customer service is shocking. On top of that the info I’m being fed is questionable. Told she would call me back but how is that possible if I can’t receive calls?! Einstein team! 💡🤬😡
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💙 Matt Cook 💙
(@mattc4591) reported
@O2 hi, can you please DM me, I’ve got 2 questions, 1, why can’t I add my o2 open discount to my new phone & 2, why can’t I change my address on o2 recycle, I’ve moved address, it won’t let me change / alter it. Please help
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Natasha
(@Nat97941312) reported
@O2 yet again shocking customer service. On day 18 of trying to deal with a simple number transfer and I've yet to find one member of staff who can do their job. Do better!!
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Sarah Bombera 🦥
(@iammrsfox) reported
@O2 Can you confirm if it is the port or if the service is down fullstop??
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Shahed A Shah
(@shahidshah) reported
Oh for goodness sake @O2. I'm a new customer for a week and I'm already cheesed off with your inability to transfer my number. What the heck is going on?
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Carly Meaden
(@CarlyMeaden) reported
@O2 A complaint has already been made by my partner and he was told you’re aware there’s service issues in our area so it’s up to you to resolve it really, a link isn’t going to do it unfortunately. I’ve been with you for 15+ years - please do something to resolve it URGENTLY
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Sarah Bombera 🦥
(@iammrsfox) reported
@O2 Okay, so my number transfer debacle continues. I now have no service on either number DESPITE asking for this to happen on Monday. Can someone let me know what’s going on????
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Shahed A Shah
(@shahidshah) reported
@O2 Thanks for asking. I sent a DM about porting my old number and got no answer yet. Demonstrating good customer service aren't we?
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JDX Sales
(@JdxSales) reported
@O2 Just cuts me off saying balance is £0. Can some just DM me and handle it over twitter. And terrible customer service is a key reason.
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Emma Smith
(@ju5tEmma) reported
@O2 trying to order a Sim card. I have a discount codes but it’s showing zero and that the product I picked isn’t eligible. But doesn’t tell me what is eligible for the discount. Please help.