O2 Outage Report in Morpeth, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Morpeth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Morpeth, Northumberland, England
The most recent O2 outage reports came from the following cities: South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Phone | |
| Jarrow |
Total Blackout | |
| Jarrow |
Phone | |
| Cramlington |
Phone | |
| Jarrow |
Total Blackout | |
| Jarrow |
Phone |
Community Discussion
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O2 Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Jays
(@mjjays) reported
@O2 I have sent the Dm. I have scored the customer satisfaction survey I have been sent as very dissatisfied across the board. I have asked for a call back from someone in head office. I will escalate to the ombudsman if this isnt resolved by Thursday
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Henna Ramzan
(@TheCocoLoco1) reported
@O2 how do i speak to a human being???? Been on the phone and the stupid automated system hangs up on you telling you to go online no matter what you say or do. Ive been with you one day and already regretting it
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s the reformed simp.
(@samaraaabigail) reported
pandemic or not, @O2 your customer service has been poor for three weeks and I will be reporting this to @metpoliceuk
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Hairs
(@Hairs_) reported
@NSPCC @TessDaly @O2 by referring them to munroe bergdof, who openly breaks safeguarding guidelines with the nspcc's support?
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The Language Quest
(@language_quest) reported
@O2 Two o2 employees have mentioned the practice, yes I’m a pay monthly customer. I think some of trading standards org need to investigate this practice it sounds odd to me
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Ickle Misty
(@UnlovableT) reported
@O2 Hi, are there any issues reported with your site? Been having trouble checking out since last night. Thanks
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Rachael
(@Shellys_Wellie) reported
dear @O2 - contacting you to cancel my elderly mothers phone that she hasnt used in nearly 2 years is like chinese water torture.
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maya vijay
(@mayavijay17) reported
@O2 I upgraded my phone and cancelled the upgrade 10 mins later. I have received the phone and no one is picking up my calls someone did and put the phone down what do I do with this phone?
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s the reformed simp.
(@samaraaabigail) reported
@O2, please let me know why your customer service assistants please cutting the call and don’t have the decency to call back?
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Greig Middlemiss
(@Different_Light) reported
@O2 Hey! I need to help my brother transfer from O2 PAYG to Sim Only. He has quite a bit of built up credit on PAYG and I believe it can be transferred. It appears your form to do this is down at the moment. Can you help?