O2 Outage Report in Morpeth, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Morpeth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
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O2 Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vaughan Evans
(@chefLlewellyn) reported
@StarlingBank sadly I'm homeless now and wondered if I would be charged if a pay my begging coins into my account at the post office so I can pay my @O2 phone bill as I cannot cancel my contract even though I'm homeless. #homelessadvice Thanks in advance
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Wayne Spillett
(@WMSpillett) reported
@SKYserves @O2 What's the problem with reception around CT16 3NF the last few days? When will it be fixed?
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Jonathan Stone
(@jonstonie) reported
@O2 can you please advise why I was accepted for a contact when your signal does not cover my postcode?!?!
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Fraser Webster 🇺🇦
(@fraserwebster12) reported
@Olliejames90 @O2 Yeah, I’m also on O2 and my 4G coverage has been crap for ages now, especially in locations where it used to be pretty good.
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CindyKeay
(@cindybrunsdon) reported
@O2 Is there a problem today? A few people, including myself are unable to make or receive calls. Please advise. Thanks
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Seán Hine
(@SeanHine32) reported
@O2 Hello Don't know if anyone will reply in time but trying to pay my bill, and it says the bills and account section is down how long is it going to be, and an Idea maybe send a message through the app to let people know it's down, or you're doing changes and how long
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J
(@_letthevibe) reported
Yo @O2. My network has been flagging as “unstable” for 2 weeks now - You an me both ***. Now I may be beyond help, but surely you can rescue yourself 😭
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Samantha Bull
(@Sammiebutler88) reported
@O2 yet again having to complain about signal issues across Wolverhampton there is no consistency in signal from you my partner & I are both on contracts with you & we both have constant issues with signal & connectivity reported issues online nothing changes & its getting worse
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Al
(@robotormonkey) reported
@virginmedia @O2 recently upgraded my package and since I have, my phone signal and internet quality is awful compared to the old sim…. Why? You are supposed to have a huge network but everywhere I go with work I’m lucky if I’m getting 3G let alone the 5G I should be
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P
(@MissPSimone) reported
Awful customer service. Agents are rude and unhelpful- cold transfer calls meaning I have to repeat myself to 6 people the SAME THING . @O2