O2

O2 Outage Report in Morpeth, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Morpeth, Northumberland, England 09/30/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Morpeth, England

Latest outage, problems and issue reports in Morpeth and nearby locations:

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • simonkeenan007 simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • craigblundred Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • kathrynbaird_ Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WarrenWhyteUK Warren Whyte (@WarrenWhyteUK) reported

    @O2 Can’t even get a manager to speak to me. I’ve been offline since Monday and your agents can’t help. What a way to treat a new customer.

  • Aa_l_e_x_______ alex (@Aa_l_e_x_______) reported

    @O2 phone upgrade…phone lost by @DHLParcelUK …none of the companies know where my new phone is… they send me from one to another!two massive companies that cannot locate a phone…and the customer has to just wait for them to blame each other!!! Disgusting

  • NathanJ_C1 Nathan (@NathanJ_C1) reported

    @virginmedia @O2 Can you both sort out your customer service please? Spoke to 7 people at Virgin on Friday and ended up cancelling because it’s so shockingly bad, trying to do the same with O2 & their incompetence is meaning I’ll be charged for every day until they get it sorted

  • Aa_l_e_x_______ alex (@Aa_l_e_x_______) reported

    @O2 @O2 phone upgrade…phone lost by @dhlexpressuk …none of the companies know where my new phone is… they send me from one to another!two massive companies that cannot locate a phone…and the customer has to just wait for them to blame each other!!! Disgusting

  • accts_cowboy Martin welsh 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@accts_cowboy) reported

    Brilliant @O2 I'm locked out my account and when I try to reset my password, the one time short code you send me isn't being accepted, it says its not valid. I've tried it a couple of times and same result. What a stupid system. How am I meant to access my account?

  • Keith_Diamond1 Keith Diamond (@Keith_Diamond1) reported

    @jamieblackwoo14 @O2 Thanks mate I’m fine hood your well. Just frustrated I struggle with technology like yourself & now my phone don’t work no signal. Strikes me they’ll have your money but no after sales. I wish someone would understand it’s pathetic total waste of money if no signal

  • padrewill William Ingle-Gillis (@padrewill) reported

    @O2 @o2 - Right. I've done that. No one has replied. I've rung. They said they'd work on something and call back in an hour. it's now been 4. I've tried live chat, who took incompetence to a new level and promised help in 5 days time. This is not right. My number is broken. Help me.

  • MrsBurgin Rachel D Burgin (@MrsBurgin) reported

    I was in an @O2 shop the other day. Brilliant customer service. Chap advised me that prices would go up in line with inflation and then added plaintively “but my wages won’t be….sighs”. I told him to join a union. He said the shop was a franchise and it didn’t work like that…

  • Tow_Tales Towcester Mole (@Tow_Tales) reported

    @O2 when are you going to fix the signal strength in Towcester? #3g #towcester

  • 200MILGAZ Gary Parslow (@200MILGAZ) reported

    @O2 the o2 store in Bath informs me that the reason internet access in the centre of the city is so poor, is due to that 3 masts are awaiting repair/upgrade what is the status of these please. As we are in Bath every week we find it extremely difficult to get any sort of service