O2 Outage Report in Ashington, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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AJ
(@shoegal1927) reported
Dear @O2 i have been with you years. Have two a/c's one for my Autie son. Who was not best pleased to find his phone 'doesn't work' ie cut off. I informed you days ago i would pay my bill Thurs less than a week late. I am currently shielded & off sick #O2 doesn't do customer care
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Angie Berry
(@AngieBe02589227) reported
@O2 25 calls in 5 days and still question not answered, DIABOLICAL SERVICE
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Johnathan Lee White
(@John_WhiteVlogs) reported
@O2 hello I upgraded my phone and received my new one today I got the Amazon video free for 6 months extra but I can’t work out how to activate it any help would be appreciated
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bartonicwater
(@joebartonic) reported
@O2 help me out geezers, you said you’d activate my data, calls and messages 24 later about two days ago now
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andy wilson
(@ATW2005) reported
@O2 had no network or working sim for 8 days now. 02 support said will call back in 10 min - still waiting after 3 hours today. Previous call to support / they didnt even call back and its been 7 days! Now on 3rd sim -no one seems capable of fixing the problem. Shocking service
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Schools ICT Services
(@SchoolsICTS) reported
We are looking to speak to UK mobile network operators around producing a SIM/Data/Modem bundle that schools can purchase for pupils. We are struggling to speak to the right people at the mobile networks. Can anyone help? #mobilenetworks #remoteeducation @ThreeUK @VodafoneUK @O2
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CL Quigs
(@cl_quigs) reported
@O2 I cancelled my contract with you guys about a month ago, my number has disconnected and I need my PAC number. Can you help please? It’s murder to get through on the phone
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Oleg
(@mr_oleg_perov) reported
@O2 @educationgovuk Horrible Worse Operator in the world!!! Why I can not contact no one for service????? Why when I pay my bills I still cannot use service 1 week already????