O2

O2 Outage Report in Ashington, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashington, Northumberland, England 09/09/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashington, Northumberland, England

The most recent O2 outage reports came from the following cities: Cramlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomWhitley Bay Internet
United KingdomCramlington Phone
United KingdomMorpeth Phone
United KingdomAshington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • craigblundred Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

  • kathrynbaird_ Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jillydollybird Jill Wilkinson (@jillydollybird) reported

    Diabolical customer service from @O2 two weeks and counting of trying to upgrade and passed from call queue to queue. Please can someone call me back asap

  • MDNAistheQueen Christine (@MDNAistheQueen) reported

    @WidowWanda @O2 Having the same issue here!

  • Blondie1901 Loz (@Blondie1901) reported

    @O2 really really frustrated and angry! Got a message to say my airtime was overdue and would be charged late payment - I have not changed any details or my bank account so why isn't it working? When I try to access help online the webpage goes blank! What is going on?! #help!

  • Efohohtee BlueJon (@Efohohtee) reported

    @O2 piss poor service, chat waiting time joke, call time joke, 36month prices joke. Get a better deal through another company and for 24 months

  • Kev73Watkins Kevin Watkins (@Kev73Watkins) reported

    @O2 any reason why the internet is soooo slow on my phone in Winchester? Has been for a while now, I can get a better signal in the middle of the Solent

  • ravimotha Ravi Motha (@ravimotha) reported

    dear god @o2 your help and phone system is atrocious.. i'm reasonably internet savvy and trying to update my dads phone number but the phone system wont recognise nubers and the online help does nt load or actually help apart from basic and obvious queries

  • LeftWingBill LeftWingBill #GTTO (@LeftWingBill) reported

    @O2 Hi I can't access help on th website. I'm trying to bring my number over from EE.

  • Metal_Militia_X Metal_Militia_🖤 (@Metal_Militia_X) reported

    @O2 hi can you please help? I would like to change my number but the only way I can do it by calling 202, but when I call the number, it just hangs up? What can I do please?

  • bri0142 bri0142 (@bri0142) reported

    @O2 any news on when I will be able to receive calls and texts. I didn't join you for half a service. Load of **** you've been so far

  • Peely1973 Peely (@Peely1973) reported

    Upgraded @O2 after speaking to a young lady called Nikki (from up north). Not because she convinced me, because she seemed to actually care. Ensure you commend her for her approach. Ps - I nearly left due to phone signal being nonexistent at Leeds Festival. Sort it out for 2022!