O2 Outage Report in Ashington, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ashington, Northumberland, England
The most recent O2 outage reports came from the following cities: North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| North Shields |
Total Blackout | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Whitley Bay |
Internet | |
| Cramlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jane Kemp
(@sarahmummykemp1) reported
@O2 no signal in East Lindsey - Lincolnshire area
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Chris Foster
(@fozzie1960) reported
@O2 You think you can because so far nobody in O2 has been able to help.
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Mobile Phones Direct
(@MPD_Online) reported
@hadaway83 @O2 Hi, I am truly sorry to hear that your order got declined. To enable us to look into this issue for you, could you please send us a direct message with your order number and a few personal details so that we can look into this for you? – MPD
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Jayne watkins
(@JayneWat) reported
@O2 can’t get hold of customer services. Really annoyed £93 taken from my account and I only had SIM only deal for Two weeks cancelled because of poor customer service and was told £8 credited to me £10 taken in 30/11 too. What’s happening? Hours wait on customer services 😡😡
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Richard Mullen
(@Mullen103) reported
@O2 Awful service in your Carlisle store yesterday and today! 4 members of staff yesterday but not one able to help with a query. Popped back today and the person I was speaking too decided he’d talk to someone else who came in instead and got ignored! I left - I’ll be leaving
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Matt Hoodless
(@Matmo80Matt) reported
@O2 is there a problem with a mast in CA15 in Cumbria. No signal@at all today
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Mark K
(@kolokube) reported
@O2 I have spent a vast amount of money coming back to O2, and I am beginning to regret it. I started the porting of my number on Wednesday afternoon, and since yesterday morning I have had NO SERVICE AT ALL. This is already over the @Ofcom one-day transfer promise. Help!
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Charlotte Hardy
(@ninjaewok) reported
@O2 your network capability is shocking. Can barely use my phone out and about unless there’s 5G. Actually thinking about swapping networks for first time in over 10 years.
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Paul Griffiths 🏏
(@PGACricket) reported
@O2 Have asked he try another network. But asnin Iceland. Phone will have to. In any case