O2 outages and service status in Ashington, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ashington, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ashington, England
The most recent O2 outage reports came from the following cities: Ashington, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Kathryn Baird (@kathrynbaird_) reported from Cramlington, England@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!
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Sharon Hunter (@sharonhunter72) reported from Ashington, England@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 As I mentioned before, have any other customers reported the same issue with being prompted to verify every day when opening Priority app? Is your Priority team aware of this issue? Last time this happened,it was a known issue at your end also happening to other customers.
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 According to your phone support line this morning, it's a "glitch"...
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Scott Christie (@ScottSChristie) reported from Whitley Bay, England@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandFor such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Sharon Hunter (@sharonhunter72) reported from Ashington, EnglandDisgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Craig Blundred (@craigblundred) reported from Whitley Bay, England@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Adam Hill (@adshill) reported from Morpeth, England@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Richard (@Richard_Y1) reported from Whitley Bay, England@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandThis issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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katrina cann (@Gnomeyk85) reported@O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)
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Sheldini (@sheldinij) reported@O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!
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miss K (@Miss_Keefe) reported@O2 sort it out paid my bill over 2 weeks ago nearly 3 weeks now and still no service I need my services reinstated. I’ve been calling you everyday and still nothing you keep telling lies.
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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Gary Goodson (@GaryGoodson18) reported@O2 need a new esim bit your app chat is not working
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Elizabeth x (@EMCE1001) reported@O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?
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Vikki (@Rocky_Horror17) reported@O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.
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Chris (@Chris_L95) reportedShite you men @o2 , no signal despite me being in the middle of a town. Shite
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Robert Corbishley (@robcorb) reportedI have to say this: @O2 “customer service” is utter crap.
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IndifferentMonKeY- (@IndifferentM) reported@leemcbr37826036 @O2 the support is nightmarish. i'm in the middle of hell with them after them threatening court over a none existent bill. been going on since FEB. Was told in FEB it was all sorted....now even worse!! Do not use 02. They're dreadful