O2

O2 Outage Report in Ashington, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashington, Northumberland, England 12/14/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashington, Northumberland, England

The most recent O2 outage reports came from the following cities: North Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Total Blackout
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomWhitley Bay Internet
United KingdomCramlington Phone
United KingdomMorpeth Phone

Community Discussion

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O2 Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

  • craigblundred Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • kathrynbaird_ Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cornelius_mark Mark Cornelius (@cornelius_mark) reported

    @O2 Hey 02. Are you ever going to sort out thus ridiculous congested network? Can't get any Internet in more places in Devon and Cornwall now. It does not work more than it does. Sat's 4g got signal but no bandwidth available. Useless really. Will be off to Vodafone !!

  • Redveee ⚫ Redvee (@Redveee) reported

    @O2 My current network is Tesco and I have a sim in myhandset from them but I have a esim option too. Will an O2 esim work despite it being a different network although @tescomobile use the O2 mobile network.

  • Uliefay Juliefay (@Uliefay) reported

    @O2 Hi I’ve tried to link my iWatch with my new SIM O2 contract. I’ve been told to wait 72 hours for a call back. I’ve seen on the forum  @O2Lisa + @pgn fixed it for someone else ‘The existing esim on the watch needed to be reset by O2 on their side’ Can you help me too please?

  • char_charmed 💥🧙‍♀️🔮ForeverCharmed🔮🧙‍♀️💥 (@char_charmed) reported

    Omg @O2 is really stressing me out with their crappy network. When my Contracts end I'm going to a different network provider!.. #o2down

  • nbrown_nicky Nicky Brown (@nbrown_nicky) reported

    @O2 what’s with ignoring customer complaints? And not having a department that will actually sort problems!

  • iainak Iain Kellock (@iainak) reported

    @O2 my O2 roaming is not working in France..please get in touch and I'll dm details.

  • char_charmed 💥🧙‍♀️🔮ForeverCharmed🔮🧙‍♀️💥 (@char_charmed) reported

    Omg @O2 is really stressing me out with their crappy network. When my contacts end im going to a different network provider!.. #o2down

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @WeegieInWales @O2 @GreenManFest Retweet using BBCWatchdog, ofcom, Martin Lewis and ofcom tags. Networks getting worse, it’s clogged up in my opinion. Your not wrong about the poor bit!

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Do NOT ask for a postcode @O2 - there is NO 4G or 5G in Plymouth. You have NO coverage and I'll go to court to prove it. It's like a village down here.

  • ElDingoMartin El Dingo (@ElDingoMartin) reported

    @O2 we got a great deal SIM only but had to cancel as our Samsung S8 is locked when I put O2 SIM in. Your customer services couldn't help and nor can @VodafoneUK. I've done some research and apparently we need a Master Code and PUK. Voda can only give me the PUK. Can you help?