O2 Outage Report in Ashington, Northumberland, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashington, Northumberland, England
The most recent O2 outage reports came from the following cities: North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| North Shields |
Total Blackout | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Whitley Bay |
Internet | |
| Cramlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ell
(@_ellwhite_) reported
@O2 can someone on your customer services actually do their job. I have been without a phone for over 24 hours due to my eSIM not being processed. Disgusting.
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Jamie Sawicki
(@jamieonline) reported
@O2 please fix your signal in Wimbledon. Close to 10 years and it constantly dips in and out between Wimbledon village and South Wimbledon
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KerrySouthworth
(@kerrymarie) reported
@O2 I need help. My dad needs his PUK code and your login system online is not working, and your phones are not answering. Please help as a matter of urgency.
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Hanísh.
(@hanishp02) reported
@O2 why am I hold, once for 17 mins, to get through to someone just for them to hang up on me? And then I ring back to be on hold for 16 mins just for them to hang up on me again? What is this customer services? Whats the best number to ring as 202 seems useless?
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iX J Å M Ė S
(@repeatall) reported
@virginmedia @O2 Unknown! I asked this question lots and lots of times but I never found out so I cancelled my DDs for 02 and Virgin.
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Matthew Broadley
(@MattWBroadley) reported
@o2 I have been trying to cancel a contract for months now, hoping that you will send me an email that I can either reply to, or that gives a number that I can speak to someone on. It is ridiculous that if you have an unactivated SIM, that you can't cancel it. Sort it out!
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Holly Ceo
(@HollyCeo7) reported
Why is your signal soooooo **** everywhere @O2
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kim
(@tink2104) reported
@O2 yet again o2 phone broken for 1 year nothing has happened about repairing it, yet u still take the money for the handset.
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Dec Newman
(@Decc_CFC) reported
@O2 I’ve been waiting for my iPad delivery since Tuesday due to multiple address errors, false updates, and hang-ups by your reps. DHL now says it’s delayed again despite O2 confirming delivery today. Please escalate this to your logistics or complaints team immediately!
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iX J Å M Ė S
(@repeatall) reported
@virginmedia @O2 No you are not. What you were doing is virtual signalling. You’re pretending that you have a good customer service when it is the complete opposite.