O2

O2 Outage Report in Ashington, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashington, Northumberland, England 11/22/2024 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

  • craigblundred Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • kathrynbaird_ Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaB91129039 Nicola Barnes (@NicolaB91129039) reported

    @O2 Would like to know how people bought them. My priority app been down since 9.45. People selling them for over £1000. What a joke 02 was told. O2 tells you to try for next 48 hours then few hours later they are all sold out!!! O2 doesn’t even offer deals like other companies.

  • quojacko Paul Jackson (@quojacko) reported

    @O2 Never managed to Log on once, an absolute joke of an exercise spend some of your profits on improving your so called systems

  • GaryVarley21 Gary Varley (@GaryVarley21) reported

    @O2 Disgusting service I’m afraid , you knew they would be popular p*ss poor performance I’m afraid @O2 Waited all day to try and log on so how the hell can they have been all sold out. If you can’t fulfill your obligations don’t f**king bother advertising fake goods then

  • yeatesxo Jasmine Harding (@yeatesxo) reported

    @O2 So bad! Look at all the resale sites and all people on here genuinely wanting them who couldn’t even log into their accounts cause your system is rubbish!

  • ClaireLoftus9 Claire Loftus (@ClaireLoftus9) reported

    @O2 I managed to get some this morning (I’m a normal customer and definitely not for resale), the app wasn’t working and hasn’t all day but I had saved the actual presale page link yesterday on my phone, and weirdly that worked and took me straight to gigs n tour to buy them.

  • maxinew67 Maxinew67@hotmail.co.uk (@maxinew67) reported

    @O2 crap service why even bother doing it. Going to change provider now can get it cheaper and I'd rather pay less and get less when you dont provide the service your useless anyway your a joke!

  • claire_green20 claireeyy (@claire_green20) reported

    @O2 Taking the Mickkey been trying all day and still down

  • DKenni WHISKEnnY (@DKenni) reported

    @O2 Hmmm, poor form. You should've halted sales until you got things sorted. I tried a few times but couldn't get anything to show up on screen.

  • boardylegend Jonny (@boardylegend) reported

    @O2 You've sold **** all from priority so how have they sold?

  • KerryMac24 Kerry (@KerryMac24) reported

    @O2 This is shocking!!! How can they be sold out then site was down and wasn’t a fair go at securing them. This was shambolic and I think you’re apology is half hearted and unacceptable. Might be time to move network provider!!!