O2 Outage Report in Ashington, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ashington, Northumberland, England
The most recent O2 outage reports came from the following cities: Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| North Shields |
Wi-fi | |
| Morpeth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Bradley
(@Rosarno2023) reported
@O2 vouchers for sealife centre not working
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CLJ
(@christinej_xoxo) reported
@O2 I bypassed the complains team and wrote my complaint to the chef executive of O2 due to how unhelpful and un compassionate your staff were!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@christinej_xoxo @O2 @christinej_xoxo if I were you I would port my number out of O2’s network and just leave O2 altogether if it were me.
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Rosie
(@rosie_poseyyy) reported
Hey @O2 my data is nonexistent in my town centre ever since our local O2 store closed. I pay quite a lot of money a month for data that I can’t use. I’ve tried reporting the fault on you’re website for about a month and nothing has been done. Any chance someone could fix this?
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Chris
(@misteclatmer) reported
@O2 Hello. I paid off my device plan and I have switched to a different network today. Yesterday I received my o2 bill which is a full month of airtime bill. Will this now be recalculated?
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tiredmum
(@_maggie5_) reported
@virginmedia @O2 So although you sell a package when it comes to cancelling I can only actually cancel 3/4 services?
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Kayley Cameron
(@kayleycameron) reported
@O2 I want to make a formal complaint about a member of your team. He didn’t know what he was doing when I was trying to upgrade. Then he lied saying he was supervisors after a while, then continued to ask me I was trying to lose someone their job! Great service02.👏🏼NOT!
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Guyver
(@GuyverGamingTV) reported
@O2 top tip, never preorder a phone, I got the Galaxy S23 Ultra. Arrived day of release. Got nothing extra, the enhanced trade in dosent seem to work and now the phone is available with the galaxy ear pods. If you pre order you get less so don't do it.
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Lissa
(@bbglan) reported
Now I remember why I left @O2 - crap signal even in a 5g area. The lure of free Greggs tempted me back. Mustn't fall for that again 😥 Oh well only 18 months til I can go back to EE
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James Melley
(@jamesmelley) reported
So, @o2, how’s about it? Can you fix this problem? 5/5