O2 Outage Report in Ashington, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Barnes
(@NicolaB91129039) reported
@O2 Would like to know how people bought them. My priority app been down since 9.45. People selling them for over £1000. What a joke 02 was told. O2 tells you to try for next 48 hours then few hours later they are all sold out!!! O2 doesn’t even offer deals like other companies.
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Paul Jackson
(@quojacko) reported
@O2 Never managed to Log on once, an absolute joke of an exercise spend some of your profits on improving your so called systems
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Gary Varley
(@GaryVarley21) reported
@O2 Disgusting service I’m afraid , you knew they would be popular p*ss poor performance I’m afraid @O2 Waited all day to try and log on so how the hell can they have been all sold out. If you can’t fulfill your obligations don’t f**king bother advertising fake goods then
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Jasmine Harding
(@yeatesxo) reported
@O2 So bad! Look at all the resale sites and all people on here genuinely wanting them who couldn’t even log into their accounts cause your system is rubbish!
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Claire Loftus
(@ClaireLoftus9) reported
@O2 I managed to get some this morning (I’m a normal customer and definitely not for resale), the app wasn’t working and hasn’t all day but I had saved the actual presale page link yesterday on my phone, and weirdly that worked and took me straight to gigs n tour to buy them.
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Maxinew67@hotmail.co.uk
(@maxinew67) reported
@O2 crap service why even bother doing it. Going to change provider now can get it cheaper and I'd rather pay less and get less when you dont provide the service your useless anyway your a joke!
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claireeyy
(@claire_green20) reported
@O2 Taking the Mickkey been trying all day and still down
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WHISKEnnY
(@DKenni) reported
@O2 Hmmm, poor form. You should've halted sales until you got things sorted. I tried a few times but couldn't get anything to show up on screen.
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Jonny
(@boardylegend) reported
@O2 You've sold **** all from priority so how have they sold?
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Kerry
(@KerryMac24) reported
@O2 This is shocking!!! How can they be sold out then site was down and wasn’t a fair go at securing them. This was shambolic and I think you’re apology is half hearted and unacceptable. Might be time to move network provider!!!