O2 Outage Report in Ashington, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ashington, Northumberland, England
The most recent O2 outage reports came from the following cities: North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| North Shields |
Total Blackout | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Whitley Bay |
Internet | |
| Cramlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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yourmaaad
(@yourmaaad) reported
@O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again
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dd69WestGrezes
(@dd69_west) reported
@O2 Found them, thanks. I'm not happy to wait indefinitely without anything more than an automated response from that team. Its discourteous to not be acknowledged after the standard reply time has expired. I can get in at the top of the chain and have it pushed down if they like.
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Shareefa Energy
(@ShareefaEnergy) reported
Terrible @O2 service! Trying to get my elder friends number back on, he’s a Grenfell survivor with Alzheimers. The store staff on Kensington High St have been great helping but those we’re trying to pay his bill with have had us on the phone in circles for over an hour?! @Ofcom
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Les Capon-Telford
(@TelfordLes) reported
Omg @O2 ask for basic help to get 4g in Toronto and what do we get go round in circles and no help. Plan is coming up and although I have been a customer for decades probably time to move to a more helpful provider
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Leo
(@Leo89826702) reported
@virginmedia I logged in. Had a message telling me to call 789. They are still investigating the complaint. 4g slower than 3g. Apparently a migration problem since swap from @VodafoneUK to @O2 The O2 mast is still out of action on the site it shares with 3 and Vodafone.
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Magster's Musings 🧚🏻♂️
(@MagstersMusings) reported
@O2 I’m in Italy but my phone won’t pick up a network so I can use a satnav - is it because I have sim only contract?
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Steve
(@stevehalluk) reported
@virginmedia @O2 As I said earlier. No one at virgin customer service either cares or has a clue what they are doing so it appears.
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SucreLollipop
(@LollipopSucre) reported
@O2 It’s over 30 days now and I haven’t heard back from 02 concerning this! God knows I will cancel my DD and stop paying if I don’t receive my refund!!
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sofia
(@sofiawaleed1407) reported
@O2 yes i have, ive used it before never had an issue. Standard seat - kids screening for 19th sunday
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Julia
(@Juledog21) reported
@O2 just had a scam call pretending to be o2 asking how much I pay a month I just put the phone down. Number is 0203 369 0314.