O2 Outage Report in Ashington, Northumberland, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ashington, Northumberland, England
The most recent O2 outage reports came from the following cities: Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| North Shields |
Wi-fi | |
| Morpeth |
Total Blackout | |
| North Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rich
(@4rick4fletcher4) reported
@CharlotteCGill @O2 I had a similar issue. Their sItr is a kafkaesque nightmare. DM is the way to go.
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miss indie
(@msindie20) reported
@O2 lengthy DM'ing with team and then no response for 57hrs! Left hanging overseas with no solution. Shocking!
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Drake Force
(@MineCartMayhem) reported
Dear @O2 please fix the signal where I live, its really bad, I live in a town so no excuse really. I have a 5g phone but can't even get 4g.🤬
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Ruth McCartney
(@RuthieMcC19) reported
@O2 won't accept PM your man on O2 said I had to use a new email address when I upgraded my contract - now I can't see my 2 accounts because I can't login to my original account - Gee Thanks call centre man!! Succeeding O2 people said it was unnecessary - JUST GREAT !!!!
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Will Revell
(@WARevell) reported
@O2 are honestly the worst. I regret resigning with them. Worst customer service.
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🇪🇺 Kristen 🇪🇺
(@WeWinGracie) reported
@VOGCouncil I’m having trouble getting a response from your council tax team via email. Emails sent on the 6th and 21st July have gone ignored. I cannot call because @O2 don’t have signal in my part of Rhoose. Can you please advise of an email address to actually get a response?
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sarah
(@sarah63758607) reported
@O2 how do you explain sending me a bill? When I have tried to cancel my contract 3 times not been able to so i cancel my direct debit to be sent a bill? What a joke of a company!!!!
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Jonathan Astley
(@Jon233) reported
@O2 Hi. I was just wondering if you would be able to tell me when the mast issue will be fixed in the TF10 7QF area? I wanted to check the signal but your service status checker is saying there is an issue. Do you happen to share the mast with @ThreeUK? They show issues as well.
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Ruth McCartney
(@RuthieMcC19) reported
Excellent service from the York Spurriergate @O2 shop when fixing all the 6+ hours time-wasting issues caused by the man from the O2 call centre. The staff in the shop were efficient, knowledgeable & also couldn't understand why he'd done what he did. Thank you York O2 shop
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Gareth Bingham
(@woodbridgemonk) reported
@daleclarke1980 @O2 Three is exactly the same, resulted in cancelled (Monthly) contract...now with @VOXI_UK better tarrif & signal (SIM only) whilst saving £25pm...no brainer!!! Good Luck getting what you should mate 🤞🏼