O2

O2 Outage Report in Whitley Bay, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Whitley Bay, Borough of North Tyneside, England 05/04/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Whitley Bay and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomHebburn Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomHebburn Phone
United KingdomNewcastle upon Tyne E-mail

Community Discussion

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O2 Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EduardaQCastro EC (@EduardaQCastro) reported

    @BorisJohnson @virginmedia @O2 I suppose you will extend the "benefits" to allowing everybody in without stupid covid tests or vaccination?

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @BorisJohnson @virginmedia @O2 Glad to be an O2 customer but I blame Boris for allowing them to reintroduce the charge in the first place. #JohnsonTheCorruptPM

  • nickysheehan Nicky Sheehan (@nickysheehan) reported

    @BorisJohnson @virginmedia @O2 You’ve got a bloody cheek making out like this is a ‘win’. What about everyone else? You are just awful

  • Annie_Munro Annie (@Annie_Munro) reported

    Don’t buy a refurb phone from @O2 bought a iPhone12 for a Xmas pressie 18th Dec which isn’t working so cant use still no return envelope from them & still NO phone but happy to bill me for it but that’s ok cause they WONT CHARGE ME TO RETUTN IT 🤬 WTF customer service is a joke

  • jesperg29 jesperg29🇩🇰🇬🇧 (@jesperg29) reported

    @NadineDorries @virginmedia @O2 This is untrue. And the move bu Virgin etc., is a packaging issue. Similar to the fact that for £8 extra a month I have free roaming in Brazil, US and Australia.

  • colourmesimple Colourmesimple (@colourmesimple) reported

    @BorisJohnson @virginmedia @O2 This is only an issue because of your filthy lies.

  • MasonWills Pigpen (@MasonWills) reported

    @BorisJohnson @virginmedia @O2 Your face is stupid

  • dorians dorians (@dorians) reported

    @BorisJohnson @virginmedia @O2 All this **** is DEFINITELY work it, for cheaper phone calls! Sort out SM/CU re entry and stop lying.

  • ASlightReturn1 A Slight Return (@ASlightReturn1) reported

    @NadineDorries @virginmedia @O2 Please provide minuted evidence of this and a reason why UK Govt is asking such stupid questions of the EU. Because the EU can't dictate charging policies to private companies - just as UK Govt couldn't with say, PPE, testing charges, etc, during the pandemic.

  • PaulNewberry8 Paul Newberry #FBPE (@PaulNewberry8) reported

    @NadineDorries @virginmedia @O2 Virgin Media O2 is the first and only major UK mobile network to commit to free European roaming. FIRST AND ONLY!