O2

O2 Outage Report in Whitley Bay, Borough of North Tyneside, England

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The latest reports from users having issues in Whitley Bay come from postal codes NE25.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Whitley Bay, Borough of North Tyneside, England 04/16/2024 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Bedlington, Gateshead, Whitley Bay, Sunderland, Cramlington, Wallsend, Stanley and North Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomBedlington Phone
United KingdomGateshead Internet
United KingdomWhitley Bay Phone
United KingdomSunderland Wi-fi

Community Discussion

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O2 Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hcdw1988 Hannah (@hcdw1988) reported

    Hey @O2 it's been two months and my 4G is still unusable in my local town centre. I'm a pretty angry and disappointed new customer over here 😒

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 What resolution??? I haven’t had an email from o2 since 18th May, and that was to advise I can activate my add ons, and a separate one to say I’m getting charged £125. So what the hell are you talking about??

  • gavinpodmore gavin (@gavinpodmore) reported

    @Mummotutu @O2 I have exactly the same issue currently with my partners phone on o2. Tech support are trying to deal with it. But it seems that everyone I know or speak too on o2 alls confirm it’s a terrible network for coverage

  • KathlynGadd Kathlyn #NotMyGovernment #NotMyPM (@KathlynGadd) reported

    .@O2 So you can be on £40k a year in a professoonal job, with over £100k in the bank, zero credit cards, debt or dependents but fail your credit checks? How does that work exactly??

  • AnthonyBeds Anthony Beds 🇬🇩 (@AnthonyBeds) reported

    @o2 this is crazy now since Wednesday rubbish signal at home have to walk out the house to make a call my network app saying some mast not working, why should i pay my bill when i can only use my personal wifi at home while phone is useless

  • jenvalentine86 Jenscrine (@jenvalentine86) reported

    I NEVER have signal. Checked your website before I went away last week and said full signal inside and out - none. Missed an important call from hospital. Broke down yesterday and phone said 4G 2 bars. Couldn’t call. Am I allowed to leave early I’ve been mis sold. @O2

  • AGasman25 Amir R (@AGasman25) reported

    @O2 is the data signal down in Sunderland SR5?? 2 family members next to me have no issues on sky mobile, other on O2 like me has no data??

  • JessLMas Jess Mascilo (@JessLMas) reported

    @O2 since Thursday I have had no service appear on my phone - this is the 3rd time now and I turn my phone on and off and worked before but now I have turned it on and off and it still says no service….please help!!!

  • cfitz2201 Conor Fitzpatrick (@cfitz2201) reported

    How is it in this day and age that there are still places that don’t get a phone signal? @O2 @EE @BT what’s the story like?

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 There doesn’t seem to be a complaints team. If there is, they definitely are not working!!