O2 Outage Report in Whitley Bay, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Doyle
(@CatDoyleMCR) reported
@O2 Hi. My contract is due to be renewed in October but I’m looking to add unlimited data to my package asap (currently get 15GB pm), is there anything you can help me with?
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Ben Church
(@benchurch23) reported
@O2 @MelButterflyRec shocking from O2. Failure to address customer issues, ring to complain - get disconnected twice the moment the word complaint is mentioned. £3k phone bill this month with no apparent reason. Try to leave, phone to disconnections just rings.
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Jay Unsworth
(@shafterjay) reported
@O2 I’ve been having issues for best part of a month now mostly data not working but now I’m also having signal issues 😡 I thought my phone had been quiet today as soon as I get home and connect to Wi-Fi everything comes through, for what I pay each month this is not good enough
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Jay Unsworth
(@shafterjay) reported
@O2 I don’t pay @o2 for Wi-Fi I pay for a cellular service and for a month now you have failed to provide that service and it’s getting worse 😡😡😡
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enjoyahonestlife
(@jubedbashir) reported
@O2 I simply am now lost as to why O2 had become so terrible, how hard is it to deal with a simple problem, can you send me the email address for complaints and I also will write to communication Ombudsman
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Nikki
(@ItsNikkijOwen) reported
@O2 hello ive joined your network today my number is due to be ported tomorrow, I’ve received a txt to switch the device off, is that the old device I keep turned off?
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Lee
(@leemondo20) reported
@CamPye @O2 Never had a problem with EE although they can be expensive.
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Cameron Pye ❤️🔥
(@CamPye) reported
Can’t wait to sack @o2 off in September. If I crashed into a phone tower I’d still get no ******* signal with them.🙄
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Anthony Beds 🇬🇩
(@AnthonyBeds) reported
@O2 tomorrow i cancel my contract with the most disgusting customer service who don't have the guts to provide any, no excuse for this very bad service to paying customers
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NinKendo
(@stormstryder85) reported
I've got about a year left on my @O2 contract and the past couple of weeks have not been a great advertisement for me to renew with them. Terrible reception for 4/5G in a lot of places. Anyone have recommendations for network and next phone? I currently have Xperia 1 II