O2

O2 Outage Report in North Gosforth, Newcastle upon Tyne, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Gosforth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Gosforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in North Gosforth, Newcastle upon Tyne, England 09/30/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near North Gosforth, Newcastle upon Tyne, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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O2 Issues Reports Near North Gosforth, England

Latest outage, problems and issue reports in North Gosforth and nearby locations:

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DazzledMin DazzledMin (@DazzledMin) reported

    @O2 hi, I was wondering if anyone can help me. Since I switched my number over to yourselves over been facing difficulties with making phone calls and sending text messages. Can you help with why this is happening?

  • john_ainge John Ainge (@john_ainge) reported

    @O2 your signal is a joke. 5 places I have 4g and can't get anything to load. Wellingborough Kettering Markham vale Brackley I am sure there has been others but that's just today!!!

  • KevinGibbins1 Kevin Gibbins (@KevinGibbins1) reported

    @Craigo71 @tescomobile @O2 New phone, 100Gb of data for £20 a month, 24 month contract, with 3. A couple of minor technical issues (mainly because I'm technically inept) which were sorted really quickly. Decent signal coverage. I was with Tesco but they couldn't match that.

  • wrightyzere stuart wright (@wrightyzere) reported

    @O2 had a nightmare 2 week as far as signal goes. I upgraded to a s21 ultra 28th April, am wishing I still had my s10. Am still awaiting the 3 days I was told for a replacement SIM! It's now been over a week. Oh and told I may have to return my phone if a simcard can't fix it

  • Johl_Evans18 johlevans672 (@Johl_Evans18) reported

    @O2 how can you put the prices up and yet I am constantly having issue with connectivity.

  • snee_michael michael snee (@snee_michael) reported

    @O2 Hi can yon tell me if anyone is working in your fraud department? Been having an issue with someone opening an account in my name, been going on now for 5 months now and still not resolved, been ringing and emailing and still no further forward.

  • Bedz6453 mike bedder (@Bedz6453) reported

    @O2 is there an issue in Coventry with service? Haven’t had a signal since 10:30am complete loss of service

  • Zenwork21 Zenwork (@Zenwork21) reported

    @O2 instead of wasting money with silly crap like love island what about getting rid of your useless and irritating chatbot? 👎🏻

  • Thikc_Kevin jazzy (@Thikc_Kevin) reported

    @O2 Hi, yes I do already have damage insurance and would really like to make a claim on it! I can use a family member's phone to contact you

  • NathFerguson Nath (@NathFerguson) reported

    @O2 why do you never fix congested areas And think it’s fine to offer a below par service where u get speeds of 0.01mb and think that’s acceptable considering u keep increasing prices yet your service is poor I thought three was bad but your service is worse then theres