O2 Outage Report in North Gosforth, Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Gosforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Gosforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (25%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near North Gosforth, Newcastle upon Tyne, England
The most recent O2 outage reports came from the following cities: Morpeth, Stanley, Ashington, Sunderland, Newcastle upon Tyne, Chester-le-Street and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Morpeth |
Phone | |
| Stanley |
Phone | |
| Stanley |
Phone | |
| Ashington |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Gosforth, England
Latest outage, problems and issue reports in North Gosforth and nearby locations:
-
JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
-
Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
-
Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
-
Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
-
Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
-
Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
-
Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
-
Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
-
Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
-
Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
-
Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
-
Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
-
philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
-
Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
-
Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
-
Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
-
Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Old Georgian
(@OldGeorgian58) reported
@O2 Not impressed - wasted hours today trying to get tickets and neither app nor website loading. Plenty for sale on re-sale sites so obviously some are profiteering from this. You could track them but will you? So much for rewarding customer loyalty!
-
Karen McKinlay
(@karenm000) reported
@O2 Well it would help if your system wasn't down! Priority my ***
-
Cat Corrighan
(@CatCorrighan) reported
@CadburyGirl818 @O2 Same so annoying! Been down all day 😾
-
chris petrou
(@petrou2012) reported
@therealjaywalsh @cookie__1989 @O2 Well my misses got them and booked them for London like a retard
-
Lisa Pursey 💙 🇺🇦
(@LisaPursey) reported
@O2 When is this going to be fixed and don’t send that stupid virgin reply this is disgusting been trying all day
-
Dayle Steventon
(@Daylio1970) reported
@finguskr @O2 Theres the problem. If 10,000 people use 3 devices, and then wonder why it's crashing
-
Joanne Lawson
(@jojol1970) reported
@O2 Very poor service O2. Been trying since this morning and still can’t access priority. I could always go and buy one from another site for £500. Disgusting!!
-
Lee Blackburn
(@LeeBlackburn1) reported
@O2 Wow website still down
-
Amber Warwick
(@Amber_Warwick) reported
@O2 How is it acceptable for you to log customers out when they are already logged in and ready for the sale times? I got my first code 6 hours after I first tried to re login. Absolute shambles. 8 hours on and still can’t log in. Surley you knew the demand would be extremely high!!
-
Thomas🦊
(@th0masshaw2000) reported
@soph_whitby @O2 It is painful, I don’t know if the same with you but it lets me put phone number in (sometimes) but instead of sending me a code just takes me back to watch that video at the login page! That’s if it doesn’t time me out and say access denied