O2 outages and service status in Sunderland, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 29, 4:39 PM GMT+1.
- Phone (100%)
The latest reports from users having issues in Sunderland come from postal codes SR4 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent O2 outage reports came from the following cities: Sunderland, Durham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 5 days ago |
|
Durham
|
Phone | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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simon keenan (@simonkeenan007) reported from South Shields, England@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Lauraaaa (@Lauras95) reported from Gateshead, England@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Emma (@Leggler75) reported from Gateshead, EnglandMy husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Scott Christie (@ScottSChristie) reported from Whitley Bay, England@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo Michiels (@hugomichaels) reported@O2 No. All has been ok on the page. No reported issues. Suddenly there was a massive drop in. Signal strength and even with 5g showing apps and internet is at a snail pace or it just won’t load at all
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Lirvit (@Libitoh) reported@arokorol @O2 Maybe they didn't update the network since 1943
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Arthur Edwards (@arthurus21) reported@arokorol @O2 boo hoo - poor you. the eternal victim while supporting a genocide state
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Mr Angry (@angry_corner) reported@O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!
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Luke Davies (@Lukehear) reported@O2 why can't I DM you? I've got terrible connectivity this weekend (in the Gretna area), is there maintenance going on? I rely on O2 for Internet and Streaming services (as the broadband here is worse than mobile signal..) and usually it is JUST about sufficient to use O2.
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Sheena Watts (@Sheena81) reported@O2 hello, I've lost my phone can you help please?
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Andrew Goldstein (@Goldie__101) reported@O2 Hello. That would have been in October last year. I had a phone call two months ago I believe with support asking when the -£7 in credit on my account would be refunded and why I had to chase this. I received the cheque in March but seem to be getting the texts and mails still.
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GoonerTop (@GoonerTop133628) reported@arokorol @O2 is the 112 emergency number a hamas hotline?
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Daniel Daniel (@huckleberrydan) reported@beckieebabee_x @mhewson_MCH @O2 I know right! I’ve been with them 15+ years and they used to be great. Now I can’t get even get signal in my garden, the train home its awful and match days at the local football ground absolutely zero chance of signal for 2 hours.
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susan suarez (@susansu58235239) reported@O2 please help me with a problem regarding a mobile that I don't have and know nothing about that you have been charging me for. I've phoned numerous times and no help as can't verify my security. I'm pulling my hair out. Help!