O2

O2 Outage Report in Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Durham, England 04/14/2024 03:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent O2 outage reports came from the following cities: Peterlee, Gateshead, Newton Aycliffe, Sunderland, Durham, Stanley and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Wi-fi
United KingdomGateshead Internet
United KingdomNewton Aycliffe TV
United KingdomSunderland Wi-fi
United KingdomSunderland Internet
United KingdomNewton Aycliffe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dgzipit David Gould (@dgzipit) reported

    @O2 Thanks for the reply. Hopefully all the bad areas where Vodafone provided excellent service will also be better. Note that it isn't my postcode: it's the worst area in Guildford town centre. Quite close to the O2 store

  • InventOneCalm Viniam (@InventOneCalm) reported

    @SkyHelpTeam Thank you Jason for responding. I was moving to @O2 because you wouldn't offer me a decent offer and you don't give any rewards. O2 were offering both of those but have messed my new contract. Neither of you give a good signal. I don't know what to do.

  • Michael24553708 Michael (@Michael24553708) reported

    @O2 Yes, service on old sim. Put new sim in this afternoon at around 1.30. Haven't received anything, but was told when I signed up that the number would begin porting when I put the new sim card from o2 in my new iPhone

  • RyanMartin__ Ryan Martin (@RyanMartin__) reported

    @O2's recycle website is awful and broken.

  • pidge199025 Ashley Cunningham (@pidge199025) reported

    @O2 Not helpful atall as per usual. I have done all of that multiple times and it is not recognising the phone number that we have with O2. Can you offer any useful help?

  • beth_fakes beth fakes (@beth_fakes) reported

    @O2 possibly the worst customer service I’ve ever experienced - spoke to 4 people at this point and no solution! Just on a call and the lady hung up and not even attempted to call back - Paying for something I can’t even use

  • mmcandrew12 Maureen McAndrew (@mmcandrew12) reported

    @EE @O2 So having been happy with O2 I find to upgrade my phone They put me to EE. After a nightmare of transition I find EE transmitter problems are common with a fix by within 16hours and yet I get ‘excellent coverage’ - conned

  • pawseygirl Louisa ⭐️⭐️💙💙🏆 (@pawseygirl) reported

    Can’t even check what the problem is as @O2 status checker website isn’t even loading

  • C40Ke ✩ 𝕜ꫀ𝕣𝕣ꪗ ✩ (@C40Ke) reported

    Still no reply from @o2 regarding my broken phone it’s okay I’ve cancelled the DD you’ll soon talk to me when I’m not paying £1,700 for a broken iPhone 14 max 🖕🏼

  • beenotthere Bee 🐝😌✨ (@beenotthere) reported

    @O2 @virginmedia Can you message me regarding the free data to help those in need? I've been trying to get a code for myself and haven't been able to get one. Thanks.