O2 Outage Report in Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe, Stanley, Sunderland and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Stanley |
Phone | |
| Stanley |
Phone | |
| Sunderland |
Phone | |
| Newton Aycliffe |
Phone | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sharon brynin
(@sharonbrynin) reported
@O2 I have been without signal for@over 24 hours I can’t get hold of anyone. I have just locked into another contract with you so far that contract I have not had signal
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Richard Fox
(@richardfox92) reported
@virginmedia @O2 Also why is this happening on your site "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." everytime I click on a link.
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Sea Witch 🌊🌿✨
(@fenifur) reported
@O2 The issue isn’t my phone! It’s your masts being down for over 2 days, I was left without signal for two days
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Tori | The Little Life of T 🍄
(@Oh_So_T) reported
Anyone else absolutely fed up of having no signal with @O2 in Manchester?
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Danny Tudge
(@tudge1988) reported
@O2 @monsteelol You will get better service
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Lady Cleo
(@LadyCleoCabaret) reported
Hey @O2 ... is there a reason to can't access this link when using my mobile data? Anyone else having problems accessing the link on their mobile data?
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GethinMichaelDavies
(@gethinbach) reported
@andrewmorgan82 @O2 I’ve been with them for the last 20 years. Used to find them great, Now it’s problem after problem with service and prices higher than other providers. Shocking service!
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CarlOOOoos 👻 cajogos 🎃
(@cajogos) reported
Anyone in the #MobileTech world can give me a hand? Customers on @ThreeUK are not able to call me since I moved to @O2. I have been sent back and forth each telling me to contact the other. I'm sure it's a simple routing problem. Anyone has any emails one can use? #ThreeUK #O2
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Alex
(@alexandra_7) reported
My parents, stuck in Florida have had no power, water, internet & only patchy phone service. I've sorted lots out for them this week and have had to phone my mum to tell her where to go for water and supplies. @O2 have just msgd her saying it's £2 per minute to RECEIVE calls. UMM
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Sam Roberts 💙
(@Roberts24Ms) reported
@O2 what number can I use to call O2 and speak to someone as none of the online help answers my question.