O2

O2 Outage in Durham, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours in Durham, England

O2 Outage Chart in Durham, England 06/04/2020 06:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 65.56% Phone
  • Internet 27.22% Internet
  • Wi-fi 2.78% Wi-fi
  • E-mail 2.22% E-mail
  • Total Blackout 1.11% Total Blackout
  • TV 1.11% TV

O2 Outage Map Near Durham, England

The most recent outage reports and issues originated from Chester-le-Street, Durham, Sunderland, Washington, Gateshead, Consett, Sunderland, Newton Aycliffe and Bearpark.

United KingdomChester-le-Street Phone
United KingdomDurham Internet
United KingdomChester-le-Street Phone
United KingdomDurham Phone
United KingdomWashington Phone
United KingdomSunderland Internet

O2 in Durham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:
  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • Lauras95 Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • luketerenceb Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

  • Mandelcliff Harry (@Mandelcliff) reported from Bishop Auckland, England

    @O2 Upgrade customer advisor, Grace Agnew, is a complete credit to your company. If it was not for her persistence & perseverance in helping & guiding me I would not be tweeting with a new iPhone XR. Thank you ever so much Grace; you could not have helped me anymore than you have

  • Boneyjb John Bone (@Boneyjb) reported from Ouston, England

    @OliBarrett @O2 @AnnPickeringo2 Im glad you did.ive been messed around by @O2 trying to upgrade with horrendous customer service on phones and in store. Ive been with them with different deals since cellnet..being promised things and let down especially in store at Newcastle

  • philbreadin Phil (@philbreadin) reported from Gateshead, England

    @ShamblesBen @O2 Hahahaha nowt goes down that quick.

  • iamchrissharp Chris (@iamchrissharp) reported from Washington, England

    @O2 it amazes me that I’ve sent numerous tweets today and im@yet to receive ONE response! I’ll be making a complaint tomorrow

  • Megan_charltonx Meg (@Megan_charltonx) reported from Seaham, England

    thanks for been down @O2 important phone calls missed and emails why am a paying £52 a month for shite

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    If you are one of those who called and yelled at people who work at @O2 call you have small ***** and crap tits.

  • PringleChris Chris Pringle (@PringleChris) reported from Washington, England

    @Waltonplumb @cliveomalley @IanPlumbing @EvoqueHeating @LP_KJQ @sam_churchstile @SmailesBen @morrishgp @heatingbrighton @S1Whysall @DripFix @O2 @Rdmills88 had the same problem.

  • mattyrayson Matty Rayson (@mattyrayson) reported from Sunderland Bridge, England

    I have to say, well done @O2 and their customer service people… they’ve been phenomenal 💙

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • ChefBarbs Chef Barbs (@ChefBarbs) reported

    @O2 can you cancel my order. I am tired of being fobbed off. The order isn’t even in my 02 account. So why do you keep sending me online

  • abbeyfazza2020 abbeyfazza2020@live.com (@abbeyfazza2020) reported

    Hi @O2 I have dm’d you regarding an issue with my billing, the online links were not much help in this

  • abbeyfazza2020 abbeyfazza2020@live.com (@abbeyfazza2020) reported

    @O2 hi I have just sent a dm regarding an issue with billing

  • suzystiddy Suzystiddy (@suzystiddy) reported

    @O2 my husband is currently shielding, and unable to leave house. He has paid you twice by accident has tried to call you and was spoken down to. Natwest have confirmed the double payment. All he wants is the money returned so he can pay other bills. He is vulnerable.

  • abhishekdeb_ abhishek (@abhishekdeb_) reported

    Anyone on @O2 with the shitttest service pretty much every day. Even people on blood BT got better reception.

  • chrisbrandrick Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • davidiwanow David Iwanow #WearAMask (@davidiwanow) reported

    @lilmsrandom @O2 yeah really sucks, the MiFi might not solve the SMS verification issue

  • liamtmaloney Liam Maloney (@liamtmaloney) reported

    Just joined @O2 and am already regretting my decision. The worst automated phone system I’ve ever used.

  • lilmsrandom Little Ms Random (@lilmsrandom) reported

    @davidiwanow @O2 Thanks, David. I don't have any mobile signal in my area (a phone mast has been down for a while) so I can't receive texts or calls, which is my main issue. I can't authorise payments without my security codes which are sent by text!

  • jcarr162000 James Carr (@jcarr162000) reported

    @O2 No never dropped I'll have a look at the link