O2 Outage Report in Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent O2 outage reports came from the following cities: Gateshead, Sunderland, Bishop Auckland and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Sunderland |
Phone | |
| Bishop Auckland |
Phone | |
| Gateshead |
Internet | |
| Gateshead |
Wi-fi | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Dearlove
(@LouD1991) reported
@O2 need to do something about their disgraceful customer service! Long standing customers and get treated like this
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Helen Peers (was Partridge)
(@Hpsaucy515) reported
@O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x
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Vinny @ The R&B Slowdown
(@slowdownpodcast) reported
@O2 can I get some help with my phone? Coverage has gone. Can’t make a call to you and can’t receive a text to web chat on myo2 to activate it.
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Margaret💞
(@Mminimen) reported
@MPD_Online @O2 Clearly not that sorry….. 12 days is far from acceptable for any connection to a network & especially with no definitive as to WHEN connection will happen very poor service!!
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Mark Roberts
(@cortexrock) reported
@UKPowerNetworks can you confirm sending a msg to 80876 is not a chargeable service? @O2 seem to think it is a premium SMS, which I wasn't aware of, & isn't on your promo posts. A mistake? Many people probably sent £££ texts in the last few days. #StormEunice #StormFranklin
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Louise Dearlove
(@LouD1991) reported
@jsgilbertwriter @O2 The customer service is shocking from such a large company. They lie to you to make the most money possible. It’s rediculous!
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TheGebs24 👉 #Team24
(@JuicyGameReview) reported
@O2 Since upgrading to an iPhone 13 Pro my data coverage has been ****!! Absolutely ****!
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BawstaeBrexit #JohnsonOut
(@bawstobrexit) reported
******* @O2 a 10%+ rise in mobile phone contracts from April .... You're taking the complete piss 😡😡😡😡😡
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Louise Dearlove
(@LouD1991) reported
@nataliemolson @O2 Because they are con artists that refuse to sort their problems out. False promises and lies. Especially to their long standing customers. Good luck with getting it sorted
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Through Kat's Eyes
(@KathiaMUA) reported
Seriously, as much as I like @O2 for #Priority it has one of the worst 4G signals ever! Don't think mine has ever worked straight off!