O2 Outage Report in Bishop Auckland, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop Auckland, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bishop Auckland, County Durham, England
The most recent O2 outage reports came from the following cities: Durham and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Durham |
Phone | |
| Durham |
Internet | |
| Bishop Auckland |
Wi-fi | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bishop Auckland, England
Latest outage, problems and issue reports in Bishop Auckland and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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☀️Caroline☀️
(@carolinehinde) reported
from
Darlington, England
@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
@O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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scpa32
(@scpa32) reported
Hey @O2 you said you’d waive my final bill, told me to cancel my direct debit but I’m still getting emails and texts requesting the final bill? Please can you help. Email contact and web chat are down
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James Cameron
(@Tankslider) reported
Hi @O2. When I ring up to discuss options that include me leaving after 28 years, your operative just cutting me off when passing me to Customer Services helps neither my mood nor the likelihood of retention.
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Amiee Steel
(@Amiee_Steel) reported
@O2 I am still unable to play air time and device plan. Says I have £0 balance to pay which isn’t right. I was able to pay air time and device plan last month and now this month I’m unable to. Still can’t get help on app chat as all agents are busy.
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Natalie Skoczypec
(@natalieskoczype) reported
@O2 what hours is your chat with an agent option active? I can never seem to get through to anyone
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Rhiannon M
(@rhiannon_writes) reported
Hi @O2, I've been trying to cancel my contract for 6 months now with no success. Hours on the phone, DMs not answered. Haven't used the contract since end of March, yet you insist I still owe you. Can somebody please get in touch to sort this out?
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Craig Simpelaar
(@DeliriousAPG) reported
@O2 At home I have little to no signal inside/outside of my house, when making calls having to stand in certain areas just to hear people. And then in Bath I have the opposite where I have full 4G yet nothing loads or works. Constantly having to hotspot from my work phone.
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Christina
(@Christina__who) reported
@O2 Just seems to mainly be data. I can have 3/4 bars of signal and have the 4g or 5g symbol and nothing works
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Tom Courtney
(@Tom_Courtney_7) reported
@Ceeeemaaaaannnn @EnglandRugby @O2 Coles is another Saints lock, don’t know much about him really, seems handy but wouldn’t have though him about Laumchbury/Wells/Martin/Green, especially not with Saints issues at scrum time when the engine room will be a contributing factor despite props getting all the blame
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Adam Marc
(@Pound4Pound_AJ) reported
@O2 my phones had no internet for a couple of hours, my data is switched on, ive turned the phone on and off and disconnected from data a couple of times but still no data. Can you help?
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Jules 💙
(@JuJulesberry) reported
@O2 I have been a customer of your forever with no complaints but since changing to a sim only contract a few weeks ago I never seem to have data coverage anywhere whilst out and about. Please help