O2

O2 Outage Report in Bishop Auckland, County Durham, England

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The latest reports from users having issues in Bishop Auckland come from postal codes DL14.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bishop Auckland, County Durham, England 03/29/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bishop Auckland, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Phone
United KingdomDurham Phone
United KingdomBishop Auckland Phone
United KingdomBishop Auckland Total Blackout
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout

Community Discussion

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O2 Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    @O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulcooper1972 Paul Cooper (@paulcooper1972) reported

    @TelefonicaUK @O2 4 weeks I have been with your network and it's still rubbish, missed calls, slow internet, drained battery - I moved from EE to you and it's worse - not happy at all. Mast is still down. no-one cares!

  • mrcedunne Chris Dunne (@mrcedunne) reported

    Just as my faith in @bt_global was starting to get better, here I am over 4 weeks into a #broadband contract and it still doesn't work. Lucky my @O2 phone #4g is holding out.

  • Dave_Clarke_ Dave Clarke (@Dave_Clarke_) reported

    @O2 i cant seem to get a data connection for my iPad yet i have full signal. I haven’t changed any settings on my iPad. Please could you look into this as I am unable to get support via your app #networkissues

  • elstoleno Rachel Bell (@elstoleno) reported

    @O2 hi, my Mam has been unable to send MMS for a couple of years now. I've gone through the steps on the website and it's still not working. She has an iPhone 7. Any idea how we can fix this? Is it a SIM issue or?

  • KarenLl36171688 Karen Lloyd (@KarenLl36171688) reported

    @Claire89Hall @O2 Iv been with o2 forever but no more signal is rubish missed an important call of the doc this morning. Come on o2 You used to be the best

  • TheRealScottNg scott ng (@TheRealScottNg) reported

    @O2 hello Im trying to get in contract customer service but having no luck.

  • JKV101 JKP (@JKV101) reported

    @O2 I won a Guinness prize from the O2 priority draw a month ago and I never received it.

  • tonypaulbarker Tony Barker (@tonypaulbarker) reported

    @O2 I updated the login email address on my business account a while ago. If I click on my name in the top right of the screen and click 'Profile' the old email address is still on the account and that's the address your support agent sent a verification to this morning.

  • WAYS____ ^ (@WAYS____) reported

    I’m 100% leaving @O2 once my contract is over, they’ve fallen off so badly when it comes to signal & they aren’t as helpful as they used to be, it’s a shame!

  • DorisSmiff 💙 Lady Grufty 💙 (@DorisSmiff) reported

    @O2 Can’t get to speak to you on phone, nobody answers the chat, can someone please help?!