O2

O2 Outage Report in Darlington, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Darlington, England 12/16/2025 04:50

December 16: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Darlington, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomBishop Auckland Phone
United KingdomStockton-on-Tees Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MissWhyOh Yetunde O (@MissWhyOh) reported

    @O2 can you please explain what is going on with your phone lines today? That’s twice I have waited in the queue and been answered, then then line just goes silent but the call is still connected. No live chat so I have no way of sorting this issue out!!

  • Biggswb Biggswb (@Biggswb) reported from Dundee, Scotland

    @O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡

  • Evertongezza Jezza. (@Evertongezza) reported

    @O2 Can you explain why the O2 priority app crashed this morning at 9am when Harry Styles tickets came on sale. So basically the O2 priority service is rubbish. It came back on at 9.15. Strangely all the tickets had gone.

  • thejasminesixx The Jasmine sixx (@thejasminesixx) reported

    @O2 hey I suddenly can't send any SMS messages, I've got credit but keep getting "can't send message with sim 1 error 69" keep coming up , I've taken the SIM out and put it back in turned off my phone and back on again but it still won't work , please help

  • mags_b22 Mags 22 (@mags_b22) reported

    @imah0eforhazza @O2 It would be good to have that confirmed since no one I know got tickets (and there were lots trying). O2 priority logging me out 9am did not help! 😭

  • JamesGoz James Gosnold and 3198 others (@JamesGoz) reported

    @O2 @dsheehan96 Seems like there is a wider issue @O2 any chance someone can take ownership of it, give meaningful updates and sort it out?

  • kgraceb13 keira (@kgraceb13) reported

    @O2 @fnelouis it says that there’s a problem bjt that it’s being reported 😫😫😫 just want my harry styles tickets for Wembley #sad

  • OneLoves_Butera Sumaiyah 🦋✨ (@OneLoves_Butera) reported

    I’ve never seen such a disorganised company when it comes to meeting the needs of those with medical conditions. Staff need to be trained and read all messages clearly Absolutely appalling @O2

  • EuanCarter23 Euan Carter (@EuanCarter23) reported

    @O2 don’t ever go with this shambles of a mobile provider again they will never answer you, all day yesterday and this morning trying to get through to them, they have the cheek to take money off us every month and ignoring paying customers.

  • Evertongezza Jezza. (@Evertongezza) reported

    @O2 @HausofCharlie Crap response it was done on purpose. It was up and running at 9.25 when all the tickets had gone. Amazingly tickets available on resale sites. O2 explain maybe a TV or Radio show might get a response.