O2

O2 Outage Report in Darlington, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Darlington, England 12/05/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkBir86739656 Mark Bird (@MarkBir86739656) reported

    @O2 @GoodThingsFdn @virginmedia It’s barely worth having my 02 contract now as it doesn’t matter where I am I can’t be heard unbelievably poor signal, used to be good everywhere I went, what’s changed?

  • TheGreenGilbert Carl Harding (@TheGreenGilbert) reported

    @O2 if you live in Norfolk forget this absloute joke of a network fron Thetford to Norwich along the A11 corridor its just simply no where better phone signal in the 80s absloute joke and I have to pay for this service

  • hentwistle15 Helen Bedwistle (@hentwistle15) reported

    @O2 how do I contact you to sort out my contract. I’ve tried all week on the chat but no one gets back to you and you wait hours. Do you have a phone number? #help

  • Elainemumof3 Elaine WILSON (@Elainemumof3) reported

    @O2 3 times in less than a week you have cut my sons services off, this is unacceptable, now I was just hung up on on the phone, shoofy bloody service to day the least

  • kiyemorgan Kiye (@kiyemorgan) reported

    @O2 need help asap

  • ab533 amanda brown (@ab533) reported

    @O2 went to use your Thirsty Thursday offer with 2 family members who also tried to use theirs. All 3 of us were unable to use them. They all would not scan .!!! The very first time we have tried and all 3 of us were let down and very embarrassed at the till on all 3 occasions.

  • ChloeNokes Chloë Elizabeth (@ChloeNokes) reported

    @O2 what time is your 202 customer service line open to each day. I’m locking to cancel my contract, they won’t do it instore and they link they sent to cancel doesn’t work.

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @O2 @GoodThingsFdn @virginmedia STILL SAME SH1T.....NO F11CKIN SIGNAL

  • ffaulkner86 Frazer Faulkner (@ffaulkner86) reported

    Sorting out this issue, asap! Not two weeks in and @o2 have seriously let me down on every front. I urge everyone to think twice about commiting to a contract with @O2.

  • join4te Jay (@join4te) reported

    @O2 Day 19 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.