O2

O2 Outage Report in Darlington, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Darlington, England 11/24/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveGrange77 OriginalCrackfox (@SteveGrange77) reported

    @o2 Network in Newquay (Lusty Glaze) Cornwall is truly dreadful. Says 4G, having to squat on free WiFi to tweet this. Do you care about your network in Cornwall??

  • noahhawkeye Noah Hawk (@noahhawkeye) reported

    @O2 Unable to get to my free @GreggsOfficial coffee in app, says ‘voucher has been used’. Last time I used it was Tuesday. Can you help?

  • lnksav LalaK (@lnksav) reported

    @O2 just checked your network issue page on your site and says a mast is down in Basingstoke. Any updates if this is being fixed? Frustrating not being able to text/call/use the internet! Will there be any compensation as its been at least several hours?

  • sandiebruce Sandie (@sandiebruce) reported

    @O2 But there is nothing showing that has used a full 25 GB! It gets updated on the 27th and in two days I’ve used that much! Come on. I’m at home and using my wifi … someone needs to help me here

  • BethBoulton19 Beth (@BethBoulton19) reported

    @O2 are literally the most useless people with their “customer service”

  • Ccullen834 Caoimhe Cullen (@Ccullen834) reported

    @O2 I have again, for the FIFTH month been charged incorrectly. After speaking to five people, five times being told that the issue would be resolved by my next bill!? Who can I speak to about this

  • m1ss_muffintop Mrs Paget ♥️ (@m1ss_muffintop) reported

    Is anyone else having issues with @O2 setting up second direct debits for unlimited amounts, in different company names without informing you? Absolutely useless and zero customer services. Won't be staying past the 12 month mark.

  • Kevin_H84 Kevin Hetherington (@Kevin_H84) reported

    @O2 No been with you over a year, this issue has been happening for at least 6 months I’d guess. And not sure on iMessage as regular contacts aren’t iPhone users

  • jav_998 Jav (@jav_998) reported

    @O2 how do I cancel my 6month free extra on the 02 app? I don’t want to carry on with it. Thank you

  • SarahSjhodges Sarah (@SarahSjhodges) reported

    Absolute nightmare trying to upgrade with @O2 - now faced with being without a phone for days whilst yet another SIM is sent by pigeon post. I have a sick relative and need my phone to log on for work too. NEVER again.