O2

O2 Outage Report in Darlington, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Darlington, England 11/21/2025 05:20

November 21: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England

    @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

  • carolinehinde ☀️Caroline☀️ (@carolinehinde) reported from Darlington, England

    @llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisamarie0164 Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England

    @O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2

  • sarannesinclair Sarah Sinclair. (@sarannesinclair) reported from Billingham, England

    At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

  • martinwalker100 Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England

    @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • laaraibk_ Laaraib (@laaraibk_) reported from Ingleby Barwick, England

    @O2 HELLO!! I’ve been trying to pay my bill for two days now (it’s due tomorrow) whenever I try and pay, the money bounces back. I’ve used different bank cards now, all with money in and still the same so it’s not a problem with my bank.

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • lisaall79 ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • JohnJackson010 John (@JohnJackson010) reported from Thornaby-on-Tees, England

    @O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • machine_race race.against.the.machine (@machine_race) reported

    @O2 I have spent the last 1 hour on the phone to CS who cannot find my address as new customer. Online to paraphrase said business address and cannot process ?! Seems ridiculous as is very much a residential address and has been for 100s of years ?!!!

  • j1corange @j1corange (@j1corange) reported

    @O2 I can’t find the Bolt On “Standard Rates in our Euro Zone” I am in Greece with the partners network “Cosmote” but can’t access my data which is very annoying. I have therefore been forced into purchasing the “International” which is completely unfair! Any reply appreciated

  • ChrisHampele ChrisHampele (@ChrisHampele) reported

    @O2 your postcode checker for new accounts doesn't seem to work where the addresses are not numbers... eg TA20 3AD. TW20 0JR or KT13 0QG - can you please fix ASAP....

  • DylanJ84032224 DylanJ (@DylanJ84032224) reported

    @Ryeallen @WokeFisk @O2 Well that’s just stupid ini. I doubt I’ll be sunbathing where I live so I’ll obviously want to go abroad. So your point is completely wrong.

  • flavgough Yvonne, Countess of Upper Savoy 🇪🇺🇬🇧🇫🇷🇨🇭 (@flavgough) reported

    Hi there @O2 - I have a PAYG sim card (with credit on it) and it seems to have 'died'. I use it infrequently but I'm sure it was less than 6 months ago. Please could you help? Thanks!!

  • ChrisHampele ChrisHampele (@ChrisHampele) reported

    @O2 any chance of you acknowledging that it's not currently possible to order from your web site if you don't have a house number... postcodes with only names don't work... Please fix..! i have tried 5-6 postcodes now and all fail..

  • CannyAuldGyruum Abe (@CannyAuldGyruum) reported

    Hi @O2 my son has just updated his iPhone to ios16 and now can't connect to your network. His mobile data says he needs an update but the software is showing as being g up to date. Is there a fix for this?

  • speelingmstake Freya (@speelingmstake) reported

    @O2 Yep. That just says the network is fine. Which is what it always says. That doesn't change anything.

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    So angry I must get back to antiques progs. To make matters worse, my phone was lost when I was transported to A&E this week. @O2 will not replace it unless I pay over £200 so can only communicate via laptop. Means I can't phone 999 if I need help eg w dangerous neighbour.

  • lankylegohead Jason (@lankylegohead) reported

    @O2 joined your network over a week ago and it looks like your second attempt to port my number has failed…. How hard can it be really?!