O2 Outage Report in Hove, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hove, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hove, England
The most recent O2 outage reports came from the following cities: Worthing, Brighton, Haywards Heath, Hassocks and Burgess Hill.
City | Problem Type | Report Time |
---|---|---|
Worthing | Phone | |
Brighton | Phone | |
Worthing | Internet | |
Haywards Heath | Total Blackout | |
Worthing | Phone | |
Hassocks | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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marty o kane
(@martyokane) reported
Is it just me or has @O2 4G and @virginmedia fibre in derry been awful the past couple of weeks? #o2 #virginmedia #internetproblems
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o 19 FENIX 79 o
(@kurtfhouse) reported
@O2 @My_Big_Feet The problem is you won’t have any customers to provide an experience to if price rises continue like that!
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Micky Kelly
(@MickyKelly_85) reported
@O2 have the audacity to up our prices yet there network coverage is really poor. Can’t wait for my contract to be up 😡
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Tim
(@Tim2402) reported
@LutzSchueler @O2 @UswitchUK A reply to my fraud issue would be appreciated and a reply to my email sent to you on 21/1/22. Thank you
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Simon DAVIDSON 🇮🇪 ⚽️
(@SimonDavids0n) reported
Just had the worst customer service EVER from @O2 You pay insurance and an excess and then they lose my phone and say they can't help me and I have to wait another week on top of the last week with no phone... And have the cheek to offer me £10 credit 😠 Vodafone here I come
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TJ
(@TjSmith20004) reported
@Xalira @TheO2 @O2 😭😭😭you can’t tell me someone hasn’t made the decision already whether it’s safe or not? I’ve got a hotel booked for monday so need to know whether to cancel or not before I loose out on money. They need to get to know
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Tim
(@Tim2402) reported
@O2 I’ve replied over an hour ago and meanwhile been on hold for the customer services line ever since
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Florence The Wonder Cat
(@Florenc00526929) reported
Sorry I’m not replying at moment, #Sky still down, b/b and phone. .@O2 have been HEROIC! The connection has held (albeit slow at times) despite #StormEunice doing its worst. I am SO grateful to o2, words can’t really really express. As a vulnerable customer, THANK YOU.
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PhilippeMurat
(@PhilippeMurat2) reported
@O2 currently abroad and my phone/sim stolen, called O2 support but they cant help me if i dont tell them exactly the last numbers I called. Is there any other way to identify me, i have my top-up payment history and this should be a stronger proof of identity. I need help pls..
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Tasha Gregøry
(@tishkebab1983) reported
@O2 I did sim swap and ended up with no signal for 24 hours, I have my new sim in the device and it connects to network so is this definitely what I need to do?